Rewind Backups Reviews & Product Details

Rewind Backups is meeting a big need for me. Our storefront is on Shopify Plus and just over two years ago I was doing a bulk update to my entire product catalog and accidentally deleted everything. Over 2000 products, gone. I did not have Rewind at the time so I had to manually restore everything and out store was down for an entire weekend. After I got our products restored after hours of work I went looking for a Shopify app that could backup all of our data automatically. That is when I found Rewind Backups.

Rewind took very little time to implement. I wish I had known about it sooner because it would have saved me a ton of time. Now Rewind works in the background to backup my data without me even having to open the app. I can literally sleep better knowing that my store data is backed up and can easily be accessed if/when I need it. Review collected by and hosted on G2.com.

I honestly have not found anything with Rewind Backups that I do not like. It is very much a set it and forget it solution for backing up our data to the cloud. Review collected by and hosted on G2.com.

Rewind Backups provide specific granularity for your instances. I find it easy to setup, configure and test. The people and support from the Rewind team is beyond compare, they lead and support with empathy. I am happy to have this tool handy to save, restore and backup data because I know that it works as intended. Review collected by and hosted on G2.com.

I think that the only thing I would recommend is a step to warn users that once configuration begins, the backups start running would be helpful. Otherwise, I have no reason to have any concerns. Review collected by and hosted on G2.com.

The functions are very transparent and easy to use. The administration and transition to an SSO login went flawlessly. The collaboration with the development department, including the direct implementation of parts of our feedback, is very productive, direct, and always an open exchange. We have daily snapshots and are immediately alerted to any errors to ensure integrity. Review collected by and hosted on G2.com.

The current data retention period is too short for our needs. For this purpose, the function to mirror our snapshots to our own AWS buckets has now been implemented, but of course, it would be better not to rely on our own data storage. Review collected by and hosted on G2.com.

I use Rewind Backups for my BigCommerce sandbox and production environment. It solves the issue of backups flawlessly, allowing us to revert back quickly if we run into any issues or errors on the site. I like that we can choose what components we want to revive from a backup, and that it backs up all of our customer and order data, which is essential for an e-commerce site. I also appreciate how easily it works out of the box and how easy it is to navigate. They gave us a great deal on backing up both the production and sandbox environments in one package. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

For the most part, it works exactly as intended but does not backup theme customizations, which is something we had hoped it would do. Review collected by and hosted on G2.com.

Rewind Backups has a very simple an easy to use interface and is very audit friendly. Their customer support is also very helpful and responsive. Review collected by and hosted on G2.com.

I had to first try to get a response from their AI companion and that was not as successful. But I soon got a response from Vitor, the customer support rep and he was very helpful once he understood my issue. Review collected by and hosted on G2.com.

After researching multiple backup options for my Trello CRM, I chose Rewind based on its strong reviews and reputation. It has been dependable, easy to navigate, and gives me confidence that my data is secure. On the few occasions I had questions, their team was prompt and very easy to work with. For anyone using Trello to manage important business information, Rewind is a smart investment. Review collected by and hosted on G2.com.

I didn’t find anything to dislike about Rewind Backups. Review collected by and hosted on G2.com.

It works on it's own; I don't have to worrying about it. It keeps my website safe daily in case of any issues. Review collected by and hosted on G2.com.

They changed the pricing structure a little bit. Review collected by and hosted on G2.com.

It’s affordable, easy to use, and fits our needs. We use QuickBooks Online and Rewind Backups provides reliable, automated backups with clear weekly confirmation. Review collected by and hosted on G2.com.

We haven’t needed to perform a restore, so I don’t have firsthand experience with customer support during a recovery. Support is mostly email-based and self-service, with limited live interaction. Review collected by and hosted on G2.com.

I have installed rewind backups to a github account in order to protect code that is used for my business, as a software company will be working on our code and I wanted it to be protected in case of any issues. I now feel safe to move forward with this thanks to Rewind. I was a little confused of how to add the subscription to an organisation and Stephan was nothing short of helpful, kind, patient and responsive, making sure I got the outcome I needed, Robyn was also very helpful. The customer support is second to none, thanks guys! Review collected by and hosted on G2.com.

I haven't experienced any downsides as of yet. Very happy with my experience using Rewind - I have previously used it for backing up a shopify store too and it was great. Review collected by and hosted on G2.com.

Super easy to set up. Super low maintenance.

Reporting improved immensely as the team added features. Review collected by and hosted on G2.com.

The tie in with Atlassian licenses was confusing during renewal as it ties in with your Atlassian date.

Atlassian is offering cheaper backups, but your license count matters more than actuals Review collected by and hosted on G2.com.