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Keepit

By Keepit

4.7 out of 5 stars
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Keepit Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Keepit Media

Keepit Demo - Login screen
Login to Keepit
Keepit Demo - Connectors Page
List of all connectors
Keepit Demo - Job Monitor
List of oh jobs in the system
Keepit Demo - Configuration Pop Up for Microsoft
Set up connectors
Keepit Demo - Restore Pop Up
Process of restoring files
Keepit Overview
Play Keepit Video
Keepit Overview
Keepit Platform Demo
Play Keepit Video
Keepit Platform Demo
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Keepit Reviews (138)

Reviews

Keepit Reviews (138)

4.7
138 reviews

Pros & Cons

Generated from real user reviews
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Andy C.
AC
IT Manager
Mid-Market (51-1000 emp.)
"M365 Data Backup for Multiple Tenants and Solutions"
What do you like best about Keepit?

It can backup multiple tenants under the same login/portal, which is great for us. You can also restore across tenants too, which assists with migration projects and saves costs. I have tested this with our France office and can import their mailboxes to our UK tenant, very quick and accurate too. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Not much to not like, we have been using it for over 3 years and it has been great for us. We have had to use it occasionally and it has saved us a few headaches for sure. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Andy,

We're glad to hear that you find the ability to backup multiple tenants under the same login/portal helpful. Thank you for choosing Keepit to protect your M365 data, emails, and Azure AD settings!

Best regards,

Susan

Dan P.
DP
Director of Information Services
Mid-Market (51-1000 emp.)
"Effortless Backup with Room for Speed Improvement"
What do you like best about Keepit?

I love Keepit for its ease of use and straightforward interface, which makes the process of managing backups intuitive and efficient. The ability to drill down and view which documents and files have been backed up, along with the timing of these backups, gives me a transparent view of my data security. I appreciate knowing exactly how much data is backed up, which provides peace of mind. Keepit's capability to perform multiple daily backups ensures that I have regular backups throughout the day, safeguarding me from potential data loss. Additionally, the implementation process was seamless, requiring minimal effort on my part, which was impressive. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

It can be a little hard to tell how many users I have available in my license. It can be slow sometimes when trying to access specific files or folders. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Dan,

Thank you for your positive feedback on Keepit's ease of use and transparent backup process. We are continuously working to improve our service and will take your feedback into consideration. We appreciate your support and hope to address these concerns to enhance your experience with Keepit.

Best regards,

Susan

Verified User in Aviation & Aerospace
AA
Enterprise (> 1000 emp.)
"Stress-free cloud backups with Keepit: Simple, reliable, and comfortable"
What do you like best about Keepit?

Keepit convinces me primarily with its ease of use and clear user interface. The setup is straightforward, and the backups run reliably in the background without me having to worry about them. I particularly like the automatic backup of Microsoft 365 data, which is a real added value for us in the company. The restoration is quick and intuitive, even in more complex scenarios. I also appreciate the transparency in the backup status notifications – you can always see that everything is secured. For me, Keepit is a solution that perfectly combines security, comfort, and reliability. An absolute recommendation for anyone looking for a stress-free cloud backup solution! Review collected by and hosted on G2.com.

What do you dislike about Keepit?

What I wish for the future: a bit more stability with the customer service representatives. The frequent changes sometimes make renewals tedious because you have to start over in some cases. I hope that there will be more continuity here in the future. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hello,

Thank you for sharing your positive experience with Keepit! We're delighted that you find our solution easy to use and reliable, especially with the automatic backup of Microsoft 365 data. We appreciate your feedback regarding the stability of our customer service representatives and will strive to provide better continuity in the future. It's fantastic to hear that Keepit has provided you with a worry-free backup solution for your cloud data, saving you time and reducing risks.

Best regards,

Susan

Sabu S.
SS
IT Manager
"Reliable Cloud Backup with Unlimited Storage and Compliance"
What do you like best about Keepit?

I find Keepit to be an excellent choice for businesses seeking a reliable and secure cloud backup solution that is cost-effective. The product's strong compliance with regulations such as ISO 27000 and GDPR, combined with its robust role-based access control, makes it particularly suitable for businesses operating in regulated environments. I especially value Keepit's commitment to immutability, data sovereignty, and long retention, which are crucial features for my business needs. The unlimited storage option is a significant attraction, providing assurance and peace of mind by eliminating worries about storage limits. Additionally, I appreciate the backup capabilities for Azure AD and M365 data, which enhance security for critical data. The simplicity of the initial setup also contributes to a positive experience, making it easy to get started with the service. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

I dislike that Keepit lacks local storage presence, especially in the Middle East region, as most customers prefer their data to remain within the region. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hello Sabu,

We're pleased to hear that Keepit has been a reliable and secure cloud backup solution for your business, offering strong compliance with regulations and robust access control. We acknowledge your concern about local storage presence in the Middle East region and will take this into consideration for future improvements.

Best regards,

Susan

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"Easy to setup, easy to backup, easy to restore!"
What do you like best about Keepit?

After initially using KeepIT purely for O365 backups, we have since used it to backup other SaaS solutions aswell. Being able to regularly backup our SaaS applications is very useful for both distaster recovery and for simple restore scenarios aswell. It is very simple to setup backups as required and just as simple when restoring. As you would expect, restores can be performed at a very granular level, such as simply restoring a single email or document. Support has been very good whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

There are no real downsides to KeepIT as it does what you would expect, however, it can be tricky to restore old Sharepoint / Teams sites in terms of trying to identify similarly named sites, but that is more an issue with O365 than with KeepIT. The only thing to bear in mind for the O365 backups is that you do not set this on a schedule (say every day at 8pm) like with traditional backup solutions. Instead, the system auto backs up the data periodically and if you have lots of data, it could be you do not even get daily backups as it takes time to backup the data. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Thank you for sharing your positive experience with Keepit! We're glad to hear that you find it easy to setup, backup, and restore your SaaS applications. We appreciate your feedback and are happy to hear that our support has been helpful. Thank you for choosing Keepit for your backup needs!

Best regards,

Susan

Michael F.
MF
"Effortless M365 Backup with Unmatched Reliability"
What do you like best about Keepit?

I appreciate that Keepit is fairly easy to set up and manage, which saves me time and effort. The unlimited storage offered by Keepit for Office 365 backup is a significant benefit, providing peace of mind as I know there are no restrictions on data backup. I find the process of restoring items to be straightforward; it's simple to locate and perform in-place restores, which enhances efficiency. The powerful search feature is incredibly useful, saving me time when searching through backups. Additionally, the option to allow users to perform restores themselves through a time-limited link is a great feature. This capability reduces the workload on my team and empowers users with some control over their data restoration needs. I am also impressed by the fair pricing and the user interface, which is intuitive and user-friendly. Moreover, the system's robustness is commendable as it has never failed to back up our files, giving me confidence in its reliability. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Nothing Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Michael,

Thank you for sharing your positive experience with Keepit! We're glad to hear that our solution has been able to save you time and effort with its easy setup, unlimited storage, and efficient restores. We appreciate your feedback on the powerful search feature and user self-restoration. Thank you for choosing Keepit!

Best regards,

Susan

James C.
JC
Head of Group IT
Mid-Market (51-1000 emp.)
"User Friendly product with effective backup and restore"
What do you like best about Keepit?

It is very straightforward for anyone to use, and in our experience, it performs reliably whenever we need to restore data. We back up approximately 12TB, and it has proven to be an excellent product that gives us confidence our Office 365 data is secure. The ability to restore or export data whenever necessary is especially reassuring. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

It can be a bit confusing when restoring data into a mailbox with the various restore/import options presented. Not a bit issue but once you'd done it and documented the process its dead easy. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi James,

We're glad to hear that Keepit has been user-friendly and reliable for your data backup and restore needs. We appreciate your feedback and will take your comments about the restore process into consideration for future improvements.

Best regards,

Susan

PK
Head of IT Operations
Mid-Market (51-1000 emp.)
"Keepit makes me smile each time we have a restore task"
What do you like best about Keepit?

The fact that we have backup available of our Microsoft products in a fast and reliable format for all our users and each time we need it we can actually restore files of mailboxes needed for what ever reason. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Not sure there are things that I dislike about Keepit, but it is "sad" that they haven't yet developed the option to backup Microsoft Business Central ERP system. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Peter,

We're glad to hear that Keepit has been reliable and fast for your backup and restore needs. We appreciate your feedback on the desire for Microsoft Business Central ERP system backup and will share this with our development team for consideration.

Best regards,

Susan

Thomas M.
TM
Systems Administrator
Mid-Market (51-1000 emp.)
"Effortless Microsoft 365 Backups with Keepit"
What do you like best about Keepit?

I really appreciate Keepit's reliability and its seamless integration with Microsoft 365. It functions as a 'set it and forget it' backup system for my 365 data, ensuring peace of mind with its trustworthy performance. The integration facilitates an extremely easy setup process, making it accessible and convenient right from the start. Additionally, I am impressed by the feature of real-time restores, which allows for efficient data recovery without significant time loss. Overall, Keepit's effortless setup, taking less than ten to fifteen minutes after creating a Microsoft 365 admin account, enhances its user-friendliness and effectiveness in managing backups. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Nothing c`omes to mind Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Thomas,

Thank you for your positive feedback! We're glad to hear that you find Keepit's integration with Microsoft 365 seamless and the setup process easy. We appreciate your support and are committed to continuously improving our services.

Best regards,

Susan

Bogdan M.
BM
Senior IT Administrator
Mid-Market (51-1000 emp.)
"Comprehensive, Scalable Solution with Top Compliance and Recovery Features"
What do you like best about Keepit?

Comprehensive coverage of Microsoft 365 and Google Workspace workloads

Granular restore options for fast recovery

Strong compliance features (GDPR, ISO, WORM storage)

Scalable architecture for large environments

Excellent audit and reporting tools Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Initial setup requires careful planning for large tenants

Advanced features may need training for non-technical staff Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Bogdan,

It's great to hear that Keepit is providing robust backup and recovery for your large environments. We're committed to delivering high availability and compliance-grade protection for Microsoft 365 and Google Workspace. Thank you for choosing Keepit!

Best regards,

Susan

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

16 months

Average Discount

11%

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Keepit Features
Storage Capacity
Remote Backup
Versioning
SaaS Application Variety
Storage Formats
File Sharing
Security Standards
Encrypted Storage
Autonomous Task Execution
Multi-step Planning
Cross-system Integration
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