Keepit Reviews & Product Details

What I like most about Keepit is how straightforward and reliable it makes cloud data backup and recovery. The platform is easy to navigate, and having a centralized solution to protect our Microsoft 365 data gives us additional peace of mind.

I particularly appreciate the automated backups, the ability to restore specific files or emails when needed, and the fact that it requires very little day-to-day maintenance. From an IT and administrative perspective, it helps reduce manual work while strengthening our data protection and business continuity processes.

Overall, Keepit offers a good balance between security, usability, and efficiency, which is especially valuable for a company handling sensitive and confidential information. Review collected by and hosted on G2.com.

While Keepit is generally reliable and easy to use, I think there is room for improvement in its reporting and monitoring capabilities. More detailed dashboards, customizable alerts, and clearer backup status information would make it easier to oversee data protection without having to manually check different sections.

The interface is fairly intuitive, but some administrative features could be more streamlined, particularly when searching for specific data or managing recovery operations.

I would also appreciate more flexibility in reporting and integrations with other IT management tools. These improvements would make Keepit even more efficient for teams managing multiple systems and responsible for maintaining data security and compliance. Review collected by and hosted on G2.com.

The best thing about Keepit is how simple it is to use, and how admin- and user-friendly it is. It’s been easy to train my fellow colleagues on how to use Keepit and handle the admin side as well. Review collected by and hosted on G2.com.

At the moment, the most requests we have received from users is email restore requests. The search can be a bit of a challenge. It's hard to search a specific type of email within a mailbox when a mailbox has multiple folders and sub-folders. We would have to go to each folder(s) and search for a specific email(s). Review collected by and hosted on G2.com.

After initially using KeepIT purely for O365 backups, we have since used it to backup other SaaS solutions aswell. Being able to regularly backup our SaaS applications is very useful for both distaster recovery and for simple restore scenarios aswell. It is very simple to setup backups as required and just as simple when restoring. As you would expect, restores can be performed at a very granular level, such as simply restoring a single email or document. Support has been very good whenever needed. Review collected by and hosted on G2.com.

There are no real downsides to KeepIT as it does what you would expect, however, it can be tricky to restore old Sharepoint / Teams sites in terms of trying to identify similarly named sites, but that is more an issue with O365 than with KeepIT. The only thing to bear in mind for the O365 backups is that you do not set this on a schedule (say every day at 8pm) like with traditional backup solutions. Instead, the system auto backs up the data periodically and if you have lots of data, it could be you do not even get daily backups as it takes time to backup the data. Review collected by and hosted on G2.com.

Very reliable, feels good value and easy for all the team to use. Onboarding was very straightforward for Office 365 and it is a platform we find performs very well for us. Review collected by and hosted on G2.com.

There are quite a few options for restoring mail and office 365 data and if you don't use it that often it can be a bit confusing. That is a really minor fault though. Review collected by and hosted on G2.com.

I think the simplicity of Keepit is great; the setup was very simple. When I need to use it, the interface is really straightforward and simple to use. It has plenty of features, and I like the package all around. It's also great for multi-tenancies, as it allowed us to back up for our two tenants. The features like ease and simplicity, and the ability to restore data quickly and efficiently, add value. I find it very intuitive, making it easy to find or do something. The interface is simple, easy to use, and has categories and connectors. I can drill down into Exchange mailboxes, SharePoint sites, or OneDrive locations, which gives me peace of mind as an IT manager. It's fantastic for restoring data if someone loses a file or folder, as it's easy to find and restore it. The price point is good, offering more peace of mind than anything. Review collected by and hosted on G2.com.

Other competitors backup more than twice a day Review collected by and hosted on G2.com.

I like that Keepit provides an immediate solution for enabling immutable backups of our cloud data. It's very quick and easy to enable, which meant we could implement and enable our backups in less than a day. I appreciate that we don't need to worry about any storage or data transfers from Microsoft Cloud, nor do we have to maintain storage systems. Review collected by and hosted on G2.com.

The licensing model for Keepit can become expensive, but if you can afford it, it's worth it. I just wish they would make it cheaper. Review collected by and hosted on G2.com.

Keepit simply works - it does run on the servers of Keepit, I don't need to allocate disk space for it, and they also keep in mind that I need to stay GDPR compliant, so they host the data inside Europe when I am a European customer. It does cover what we need and the restore process is simple. Also, the data is stored in a format that I can download and work with. So, even when the target system (e.g. Dynamics or Exchange Online) is unavailable, I can still download the data and "work" with it - some data is stored as JSON, so I can write custom code to work with it. Integration with Dynamics, Exchange Online, Teams, SharePoint, and OneDrive for Business was very easy. The information mails about anomalities like deletion of large amounts of data are great! The subscription model did change, but the new contract partner did keep the rates, so: great! Review collected by and hosted on G2.com.

The only thing I dislike about Keepit is that a few error messages are not as clear as they could be. But the support is always very helpful. Review collected by and hosted on G2.com.

As an administrator managing backup and data protection solutions across multiple systems, KeepIT has been a game-changer in terms of usability and support. The platform’s interface is clean, intuitive, and designed with efficiency in mind. Where KeepIT truly excels, though, is in customer support. Their response times are consistently fast, and the support team is knowledgeable and easy to work with. On the rare occasion that we’ve encountered an issue, it was resolved quickly—often with proactive communication from their side. Review collected by and hosted on G2.com.

The only downsides are that some features are lacking, looking for more advanced search functions and have put something in to the product board, hoping it gets moved along. Review collected by and hosted on G2.com.

Ease of use, quick response, absence of errors and problems. The restoration capabilities are fantastic, easy to use, and very fast. The interface is clean and intuitive. Review collected by and hosted on G2.com.

I would review your price, which I believe can be improved based on recurrence criteria. A reduction in this area would position it as a benchmark against competitors who struggle to reach even with similar prices. Review collected by and hosted on G2.com.

It's easy and intuitive, and it allows you to manage the data backed up with the tool very effectively Review collected by and hosted on G2.com.

It's slow when it comes to restoring data. It doesn't allow you to search when you send a link to a user. Review collected by and hosted on G2.com.