KrispCall Reviews & Product Details

The support before and the live support has been brilliant! The ease of using an Australian nymber to call Australian businesses is a game-changer for me as i live in Spain...OZ Folks don't pick up European numbers often. Thanks for this amazing set up. My pick up call rates have jumped from 3.45% to 35% on cold outreach alone. Review collected by and hosted on G2.com.

Some of your support are either, young and maybe English light not be their 1st language, which is cool, however asking a direct question I had to really think clearly in how to ask to get a straight forward out of the box answer sometimes. But all good. Thanks Review collected by and hosted on G2.com.

KrispCall has been a game-changer for our communication workflow. The dashboard is super intuitive, making it easy to manage multiple numbers, track calls, and collaborate with the team. The call quality is consistently clear, and I love that everything, from call logs to voicemail,is neatly organized in one place. Review collected by and hosted on G2.com.

Honestly, nothing major so far. A few small features I’d love to see in the future, but overall it already does more than most tools in this price range. Review collected by and hosted on G2.com.

I like how KrispCall is simple to use and quite efficient. It's very convenient to connect with my overseas clients through SMS, and having a local number while sitting in India is a big plus. The MMS feature is a great help, especially when people send photos. Compared to other apps I've used, KrispCall is more satisfactory in terms of call connectivity. Review collected by and hosted on G2.com.

Sometimes the app hangs up and feels a bit slow. When talking to people, they occasionally complain about voice issues—not exactly voice breaks, but something like it runs a little slow. The interface can improve a little as well. Review collected by and hosted on G2.com.

The initial application process for a number on KripiCall was quick and easy. They have excellent customer support and respond immediately to a query. Once activated it is easy to receive a call. Review collected by and hosted on G2.com.

The initial application process for a number on KripiCall was quick and easy — until it came time for activation. At no point did they mention that a full FICA verification would be required, which ended up taking four days. This unexpected delay caused major setbacks for our business, as we urgently needed the number.

To make matters worse, once the number was finally activated, it didn’t work. We had to follow up with support to get it fixed — something that should have been tested on their end before releasing it to the user.

Adding to the frustration, KripiCall charges the subscription fee even before your number is activated. Paying for a service you can’t use yet is unacceptable. They need to be far more transparent about the process from the start, especially for users relying on this for time-sensitive business needs. Review collected by and hosted on G2.com.

As someone new to these cloud phone system, I've got to say my experience with Krispcall has been surprisingly smooth. Setting up my voicemail gave me a tiny bit of trouble, but a support person jumped on chat and got me sorted in literally minutes. That kind of quick help makes a huge difference. Review collected by and hosted on G2.com.

Honestly, I haven't really hit any snags yet. The whole system feels pretty intuitive and calls come through crystal clear. I'm genuinely impressed with how straightforward everything is. Review collected by and hosted on G2.com.

All-in-one cloud phone system — KrispCall brings calls, SMS/texts, voicemails, and contact logs into a single unified platform, so you don’t need separate tools for each. Review collected by and hosted on G2.com.

Limited advanced analytics compared to bigger competitors

While KrispCall offers basic call analytics, call logs, and tracking, its advanced reporting features (like deep agent performance dashboards, predictive analytics, or AI-driven insights) are still not as strong as those provided by some larger, more established cloud-telephony platforms.

For companies that need very detailed analytics for large support teams, this could feel slightly limiting. Review collected by and hosted on G2.com.

The combox feature is quite sophisticated, and it has been very helpful for my customer's business by directing inquiries to the appropriate channels. Review collected by and hosted on G2.com.

The registration process must be followed quite strictly, which can be time-consuming, especially if you are setting up a local business number in Switzerland. Review collected by and hosted on G2.com.

After dealing with so many tools that fell short, Krispcall feels like a breath of fresh air. It’s incredibly easy to use, completely glitch-free, and everything just works. On top of that, the connection quality is excellent.

I really like the user interface because it's intuitive and I can find all functionalities that I need really quickly. Their customer support is also really good, they were quick to respond when I had a question. Review collected by and hosted on G2.com.

None that I encountered so far. Everything has been running smoothly! Review collected by and hosted on G2.com.

I really like our entire team can use the app on their personal phones. It keeps us reachable even when we are out of the office. Installing the app and moving our existing numbers to Krispcall was quick and easy. The mobility it offers without losing professionalism is a big win. Review collected by and hosted on G2.com.

There is nothing major I would complain about. I compared it with a few other providers before choosing Krispcall and this one offered a better set of features with a simple setup. Review collected by and hosted on G2.com.

KrispCall is incredibly easy to set up and use. I especially like the unified workspace feature, which makes managing personal and business numbers seamless. The call quality is consistently clear, and having access to international numbers at competitive rates is a huge plus. It's also great that everything is cloud-based, so I can access it from anywhere. Review collected by and hosted on G2.com.

While the platform is generally solid, the mobile app could be more responsive—it occasionally lags during high call volumes. I’d also like to see more integration options with third-party CRM tools to improve workflow automation. Review collected by and hosted on G2.com.