# KrispCall vs Quo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Quo excels in user satisfaction, boasting a higher overall score compared to KrispCall. Users appreciate its **user-friendly interface** and seamless integration into existing workflows, making it a preferred choice for small businesses looking for an efficient communication tool.
- **According to verified reviews** , Quo's implementation process is notably quick and intuitive, with users highlighting how easy it is to set up and navigate. In contrast, while KrispCall is also described as simple to use, some users feel that Quo's **feature-rich environment** provides a more comprehensive solution for their needs.
- **Users say** that Quo's customer support is highly rated, with many praising its responsiveness and helpfulness. This is a significant advantage over KrispCall, where some users have noted that while support is good, it doesn't quite match the level of service provided by Quo.
- **Reviewers mention** that Quo offers a wider array of features that cater specifically to small businesses, such as advanced call management and recording capabilities. While KrispCall has its strengths, including a reliable auto dialer, users feel that Quo's **feature set** is more robust overall.
- **According to recent feedback** , Quo's pricing is slightly higher than KrispCall's, but many users believe the additional cost is justified by the enhanced functionality and support. This sentiment is echoed by those who find Quo's **affordability** combined with its capabilities to be a winning combination for their business needs.
- **Users highlight** that both platforms offer solid integration options, but Quo's integrations are often described as more seamless and less time-consuming to implement. This ease of integration is a crucial factor for businesses looking to streamline their operations, making Quo a more attractive option for those prioritizing **efficiency**.



| | KrispCall | Quo | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 354 | 3,377 | 
| **Largest Market Segment** | Small-Business (79.0% of reviews) | Small-Business (91.4% of reviews) | 
| **Entry Level Price** | $12.00 1 per user/month (billed annually) | $15.00 1 per user per month (billed annually) | 

---
## Top Pros & Cons

### KrispCall

Pros:
- Ease of Use (120 reviews)
- Customer Support (82 reviews)

Cons:
- Expensive (28 reviews)
- High Cost (28 reviews)

### Quo

Pros:
- Ease of Use (700 reviews)
- Customer Support (366 reviews)

Cons:
- Connection Issues (184 reviews)
- Missing Features (90 reviews)

---
## Ratings Comparison
| Rating | KrispCall | Quo | 
|---|---|---|
  | **Meets Requirements** | 8.9 (329 reviews) | 9.3 (2885 reviews) | 
  | **Ease of Use** | 9.3 (337 reviews) | 9.4 (2932 reviews) | 
  | **Ease of Setup** | 9.3 (316 reviews) | 9.3 (2211 reviews) | 
  | **Ease of Admin** | 9.1 (100 reviews) | 9.4 (1240 reviews) | 
  | **Quality of Support** | 9.0 (323 reviews) | 9.3 (2708 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (98 reviews) | 9.5 (1226 reviews) | 
  | **Product Direction (% positive)** | 7.7 (327 reviews) | 9.4 (2782 reviews) | 

---
## Pricing

### KrispCall

#### Entry-Level Pricing

Plan: Essential

Price: $12.00 1 per user/month (billed annually)

Description: Recommended for  Small Businesses, Startups & Freelancers


Key Features:
- 5 user limit
- Global Phone Numbers
- Text Messages

[Browse all 3 editions](https://www.g2.com/products/krispcall/pricing)

#### Free Trial

No

### Quo

#### Entry-Level Pricing

Plan: Starter

Price: $15.00 1 per user per month (billed annually)

Description: For individuals and sole proprietors:

Key Features:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **KrispCall** | 8.4/10 | 149 |
| **Quo** | N/A | N/A |

#### Channels

| Feature | KrispCall | Quo | 
|---|---|---|
| **Voice** | 9.2 (125 reviews) | Not enough data | 
| **Social** | Feature Not Available | Not enough data | 
| **Web Chat** | Feature Not Available | Not enough data | 
| **Mobile SMS** | 8.7 (121 reviews) | Not enough data | 
| **Email** | 8.1 (93 reviews) | Not enough data | 

#### Generative AI

| Feature | KrispCall | Quo | 
|---|---|---|
| **AI Text-to-Speech** | 7.6 (62 reviews) | Not enough data | 

#### Functions

| Feature | KrispCall | Quo | 
|---|---|---|
| **Session Routing** | 8.6 (96 reviews) | Not enough data | 
| **Session Queuing** | Feature Not Available | Not enough data | 
| **Concurrent Calling** | 8.5 (92 reviews) | Not enough data | 
| **Speech Analytics** | 8.4 (94 reviews) | Not enough data | 
| **Auto Dialer** | 8.4 (108 reviews) | Not enough data | 
| **IVR** | 8.7 (112 reviews) | Not enough data | 
| **Inbound Screen Pop** | 8.2 (60 reviews) | Not enough data | 
| **Persistent Data** | 8.5 (86 reviews) | Not enough data | 

#### Agentic AI - Contact Center

| Feature | KrispCall | Quo | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (25 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (31 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (24 reviews) | Not enough data | 

#### Administrative

| Feature | KrispCall | Quo | 
|---|---|---|
| **Session Summary Notes** | 8.7 (96 reviews) | Not enough data | 
| **Administrator Access** | 8.9 (94 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.8 (118 reviews) | Not enough data | 
| **Session Recording** | 8.6 (89 reviews) | Not enough data | 
| **Agent Scheduling and Assignment** | 8.1 (83 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **KrispCall** | 8.6/10 | 32 |
| **Quo** | N/A | N/A |

#### Platform

| Feature | KrispCall | Quo | 
|---|---|---|
| **Omnichannel** | Feature Not Available | Not enough data | 
| **Mobile Access** | 9.1 (24 reviews) | Not enough data | 
| **Queue Management** | Feature Not Available | Not enough data | 
| **Call Routing** | 9.4 (28 reviews) | Not enough data | 
| **Call Back** | 8.9 (19 reviews) | Not enough data | 
| **IVR** | 9.1 (29 reviews) | Not enough data | 
| **Automatic Call Distribution** | 9.3 (17 reviews) | Not enough data | 

#### Generative AI

| Feature | KrispCall | Quo | 
|---|---|---|
| **AI Text-to-Speech** | 7.2 (15 reviews) | Not enough data | 

#### Workforce Management

| Feature | KrispCall | Quo | 
|---|---|---|
| **Call Monitoring** | 9.0 (26 reviews) | Not enough data | 
| **Performance Evaluation** | 8.8 (19 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | KrispCall | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.5 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | KrispCall | Quo | 
|---|---|---|
| **Call Recording** | 9.7 (25 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.1 (21 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **KrispCall** | 8.4/10 | 129 |
| **Quo** | 8.4/10 | 2011 |

#### Platform Basics - VoIP Providers

| Feature | KrispCall | Quo | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Feature Not Available | 8.3 (483 reviews) | 
| **Call Management** | 8.5 (16 reviews) | 9.0 (563 reviews) | 
| **Network monitoring** | Feature Not Available | 8.4 (481 reviews) | 
| **Integrations** | 8.2 (15 reviews) | 8.2 (505 reviews) | 
| **Virtual PBX** | Feature Not Available | 7.8 (459 reviews) | 
| **SIP trunking services** | 8.5 (12 reviews) | 7.7 (452 reviews) | 

#### Basic Communication

| Feature | KrispCall | Quo | 
|---|---|---|
| **Phone Calls** | 9.5 (119 reviews) | 9.4 (1931 reviews) | 
| **Instant Messaging** | 9.2 (106 reviews) | 9.4 (1777 reviews) | 
| **Desk-to-Desk Calls** | 9.0 (77 reviews) | 8.8 (1334 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | KrispCall | Quo | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (6 reviews) | 7.8 (363 reviews) | 
| **Cross-system Integration** | Feature Not Available | 7.9 (364 reviews) | 
| **Adaptive Learning** | 7.9 (7 reviews) | 8.1 (362 reviews) | 
| **Proactive Assistance** | 7.2 (6 reviews) | 8.0 (360 reviews) | 

#### Access

| Feature | KrispCall | Quo | 
|---|---|---|
| **Software Pairing** | 8.3 (77 reviews) | Feature Not Available | 
| **Browser Extension** | 8.0 (96 reviews) | Feature Not Available | 
| **Individual Download** | Feature Not Available | 9.0 (1474 reviews) | 

#### Advanced Features

| Feature | KrispCall | Quo | 
|---|---|---|
| **Hold Music** | Feature Not Available | 7.7 (1064 reviews) | 
| **Automated Attendants** | 8.4 (72 reviews) | 8.2 (1298 reviews) | 
| **VOiP Number** | 9.4 (122 reviews) | 9.4 (1746 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **KrispCall** | N/A | N/A |
| **Quo** | 7.3/10 | 48 |

#### Agentic AI - Google Workspace Communication Tools

| Feature | KrispCall | Quo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.3 (48 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **KrispCall** | 8.5/10 | 146 |
| **Quo** | 8.6/10 | 1147 |

#### Agentic AI - Outbound Call Tracking

| Feature | KrispCall | Quo | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (28 reviews) | 7.7 (119 reviews) | 
| **Natural Language Interaction** | 7.5 (46 reviews) | 7.9 (118 reviews) | 

#### Calling

| Feature | KrispCall | Quo | 
|---|---|---|
| **Record Calls** | 8.7 (139 reviews) | 9.3 (994 reviews) ✓ Verified | 
| **Generate Location** | Feature Not Available | 8.5 (860 reviews) ✓ Verified | 
| **Call Types** | 8.7 (86 reviews) | 9.3 (983 reviews) ✓ Verified | 
| **Click-to-Call** | 9.0 (128 reviews) | 9.1 (714 reviews) | 
| **Auto Dialer** | 7.9 (40 reviews) | 7.8 (115 reviews) | 

#### Contacts

| Feature | KrispCall | Quo | 
|---|---|---|
| **Personalization** | 8.4 (97 reviews) | 9.1 (1021 reviews) ✓ Verified | 
| **Information Locater** | 8.8 (76 reviews) | 8.9 (899 reviews) ✓ Verified | 
| **Record Prospect Data** | 8.6 (77 reviews) | 8.7 (881 reviews) ✓ Verified | 

#### Insights

| Feature | KrispCall | Quo | 
|---|---|---|
| **Notes** | 9.2 (130 reviews) | 9.0 (921 reviews) ✓ Verified | 
| **Daily Summary** | 9.0 (122 reviews) | 8.4 (861 reviews) | 
| **Automated Voicemails** | 8.7 (103 reviews) | 8.8 (959 reviews) ✓ Verified | 
| **Automated Emails** | Feature Not Available | 7.9 (825 reviews) ✓ Verified | 
| **Automated Note Taking** | 7.8 (26 reviews) | 8.6 (115 reviews) | 

---
## Categories
**Shared Categories (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to KrispCall (2):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center)

**Unique to Quo (1):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | KrispCall | Quo | 
|---|---|---|
| **Small-Business** | 79.0% | 91.4% | 
| **Mid-Market** | 20.5% | 7.3% | 
| **Enterprise** | 0.6% | 1.3% | 

### By Industry

#### KrispCall

- **Information Technology and Services:** 13.1%
- **Marketing and Advertising:** 11.1%
- **Outsourcing/Offshoring:** 6.3%
- **Computer Software:** 6.0%
- **Consulting:** 5.4%
- **Consumer Services:** 4.6%
- **Financial Services:** 4.3%
- **Accounting:** 3.7%
- **Health, Wellness and Fitness:** 2.8%
- **Apparel & Fashion:** 2.6%
- **Other:** 40.2%

#### Quo

- **Real Estate:** 8.6%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Health, Wellness and Fitness:** 4.8%
- **Marketing and Advertising:** 4.7%
- **Computer Software:** 4.6%
- **Information Technology and Services:** 4.3%
- **Hospital & Health Care:** 3.7%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.4%

---
## Alternatives

### Alternatives to KrispCall

- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1593 reviews)
- [CallHippo](https://www.g2.com/products/callhippo/reviews) — 4.5/5 stars (400 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4169 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Ringover](https://www.g2.com/products/ringover/reviews) — 4.6/5 stars (491 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3569 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)

### Alternatives to Quo

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4169 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (200 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1593 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (335 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3569 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)

---
## Top Discussions

### KrispCall

- Title: [What is KrispCall used for?](https://www.g2.com/discussions/what-is-krispcall-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "KrispCall provides a cloud business phone system with features like virtual numbers, call routing, IVR menus, voicemail, SMS messaging, CRM integration,..."

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/krispcall-vs-quo-quo)