--- title: KrispCall Reviews meta_title: 'KrispCall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 365 reviews by the users' company size, role or industry to find out how KrispCall works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 365 scale: '5' date_modified: '2026-08-03' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # KrispCall Reviews **Vendor:** KrispCall **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.5/5.0 **Total Reviews:** 365 ## About KrispCall KrispCall is an AI-Powered Communication Platform for Growing Business. It unifies VoIP calling, SMS, voicemail, and team collaboration in one workspace that integrates with 100+ CRMs and helpdesks including HubSpot, Pipedrive, Zendesk, and Freshsales. Get local and toll-free numbers in 100+ countries, plus reliable USA non-VoIP options for OTP and 2FA. AI summarizes calls, creates transcripts and action items, and suggests quick replies. Power Dialer accelerates outbound with voicemail drops and connect-rate tracking. Inbound runs on multi-level IVR, ring groups, business hours, and failover so no interaction is missed. Managers coach live with Monitor, Whisper, and Barge. Bulk SMS supports campaigns and follow-ups. Analytics and leaderboards reveal performance trends and missed-call recovery. Security and control include SSO, role-based access, audit logs, IP allowlists, webhooks, and APIs. Teams start in minutes with no hardware and keep every call, note, and recording synced to their CRM automatically. Built for modern GTM and support teams, KrispCall reduces tool chaos and improves data quality. It delivers global reach with a local presence using numbers in 100+ countries. The result is faster connect rates, shorter resolution times, and cleaner customer histories that help you close deals faster and resolve issues smarter. ## KrispCall Pros & Cons **What users like:** - Users highlight the **ease of use** of KrispCall, enjoying seamless management of multiple conversations and intuitive navigation. (120 reviews) - Users commend the **responsive and helpful customer support** of KrispCall, enhancing their overall experience significantly. (79 reviews) - Users value the **efficient and prompt customer support** of KrispCall, making the experience seamless and satisfying. (62 reviews) - Users value the **reliable call quality** of KrispCall, enjoying smooth international communication without disruptions. (55 reviews) - Users value the **excellent call quality** of KrispCall, ensuring clear and stable international communication effortlessly. (52 reviews) - Calling Features (42 reviews) - Users appreciate the **call recording** feature of KrispCall for enhancing communication efficiency in their daily tasks. (42 reviews) - Users appreciate the **user-friendly interface** and the **comprehensive client management system** of KrispCall. (41 reviews) - Calling Services (38 reviews) - Easy Setup (37 reviews) **What users dislike:** - Users find KrispCall's pricing **expensive** , making it less accessible and raising concerns about call charges. (28 reviews) - Users find the **high costs** of KrispCall a drawback, suggesting more affordable plans would be beneficial. (28 reviews) - Users report significant **number issues** with KrispCall, including poor porting process and hidden fees affecting usability. (20 reviews) - Users find KrispCall lacking in **advanced analytics and features** , leading to frustration and disappointment in performance. (19 reviews) - Users find the mobile app lacking some features, indicating a need for **improvement and updates** to enhance functionality. (18 reviews) - App Functionality (11 reviews) - Delays (11 reviews) - Slow Performance (11 reviews) - Complex Processes (9 reviews) - Limited Customization (9 reviews) ## KrispCall Reviews ### 1. Overall good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Vivek N. | sole trader, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2025 **What do you like best about KrispCall?** Best is the customer support service and delivery of service which is really good. and user interface is exceptionally good, voice quality on calls is good. **What do you dislike about KrispCall?** its a bit costly for company or individuals that need less numbers of users. per user cost is a bit higher I feel. **What problems is KrispCall solving and how is that benefiting you?** It is easy to use their document verification is really quick whick helps getting the delivery of services very fast. ### 2. Very comprehensive **Rating:** 5.0/5.0 stars **Reviewed by:** Eren Y. | Auto Transport Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about KrispCall?** The fact that we can purchase phone numbers from all around the world only for $4 is absolutely remarkable. **What do you dislike about KrispCall?** When it comes to adding credit on your account, the least amount might have been $5 instead of $10. **What problems is KrispCall solving and how is that benefiting you?** Having a firm phone number that allows me to communicate with my clients and maintaining it. ### 3. Great Support Team & Provided the Service needed. **Rating:** 4.5/5.0 stars **Reviewed by:** Colin L. | Server, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about KrispCall?** Krisp has excellent online support team. I use KrispCall for a Hong Kong mobile number for OTP Verification. So far so good!!!! Love the daily usage emails to keep me updated!!! **What do you dislike about KrispCall?** Price of Subscription could be lower and cost of number could be lower. **What problems is KrispCall solving and how is that benefiting you?** It provided a local number for my OTP verification. ### 4. Krispcall Imporve the communication effeciency **Rating:** 5.0/5.0 stars **Reviewed by:** Meiting B. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about KrispCall?** Kirspcall Improves connection with my clients by both call and SMS **What do you dislike about KrispCall?** when i just created it, i received many email notifications from different senders. **What problems is KrispCall solving and how is that benefiting you?** I don't have Australian number before. But i use Krispcall that highly improve the connection with my Australian clients ### 5. Affordable and Feature-Rich Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jasper M. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about KrispCall?** The pricing is very resonable for the features and benefits it offers, especially compared to other solutions we have tried. It's great for small and medium businesses looking for a proffessional yet afforable communcations platform. **What do you dislike about KrispCall?** There is not much to dislike, but more detailed onboarding materilas could be helpful. **What problems is KrispCall solving and how is that benefiting you?** Its afforable, reliable, and perfect for our businessses to improve eficiency and etc. ### 6. Love this system in our business **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | Operating Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about KrispCall?** It is very affordable, given its amazing features and capabilities. **What do you dislike about KrispCall?** Nothing as of now. This system has been great for us **What problems is KrispCall solving and how is that benefiting you?** Even on a tight budget, we have been able to afford this amazing system within our business, which is actually more cost-effective than the phone system we used previously. ### 7. The Voip calls and sms Services work as intended. Don't face any issues with their service. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about KrispCall?** Their support is available promptly. Network is always active. **What do you dislike about KrispCall?** Their call rates for outgoing and incoming are a bit on the higher for me. Getting charged even for a missed call where no calls were even active for 1 second is a bit unfair. **What problems is KrispCall solving and how is that benefiting you?** I was looking for an easy to set up voip service and they after the documents were verified, i got the service pretty soon. That is what i was looking for. ### 8. Very effective **Rating:** 4.0/5.0 stars **Reviewed by:** Adam O. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about KrispCall?** Their cutomer support is always present and they do their best to guide you and help you out **What do you dislike about KrispCall?** i dislike that the essential plan doesn't have call recording option **What problems is KrispCall solving and how is that benefiting you?** it gives me access to a number for my company and help me communicate effectively with my clients and providers ### 9. Why I Love KrispCall: Clear Calls Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Archit G. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about KrispCall?** KrispCall has made a huge difference for us. Every call is super clear, and it's so easy to use. Feels like we're all in the same room chatting. I'd definitely recommend it to anyone looking to make their calls easier and clearer. **What do you dislike about KrispCall?** KrispCall is really handy, but sometimes the noise cancellation doesn't catch everything. **What problems is KrispCall solving and how is that benefiting you?** KrispCall is solving the problem of background noise during calls, which is essential when you're working from different locations, especially if they're noisy. This makes each conversation clear and professional, saving time on repeated information and reducing misunderstandings. It's a huge benefit as it allows me to communicate effectively no matter where I am, ensuring my calls are as productive as possible. **Official Response from Customer Support of KrispCall:** > Thank you for the great feedback, Archit G! We’re glad to hear KrispCall is making a difference in your calls, making them clearer and easier to manage. Your input is valuable as we continue to enhance the experience, and we're always here to ensure everything runs smoothly for you. Thanks for recommending us! ### 10. It great for having multiple phone numbers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about KrispCall?** Having multiple phone numbers from different countries all in one place. **What do you dislike about KrispCall?** That they don't yet have the feature to sync all my contacts with KrispCall. **What problems is KrispCall solving and how is that benefiting you?** Getting me phone number and texting in various parts of the world. ### 11. Wow, Finally A Truly Useful VoIP Phone App For Our Support Team! **Rating:** 4.0/5.0 stars **Reviewed by:** Sophia H. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about KrispCall?** I really appreciated how easy it is to set up! The customer support team is highly professional, and the platform offeres excellent features for managing multiple numbers. The interface is intuitive, well-organized, and visually appealing. **What do you dislike about KrispCall?** It would be great to have more detalied documentation and a dedicated desktop app,but overall, it is solid. **What problems is KrispCall solving and how is that benefiting you?** We use krispcall for customer support and for integrating data from hubspot and salesflare, and it has been very beneficial. Some integrations has issues initially, but it looks like they have refined and fixed them. **Official Response from Customer Support of KrispCall:** > Thank you for your thoughtful review, Sophia! We’re thrilled to hear that KrispCall is helping your support team stay organized and efficient. We appreciate your feedback on documentation and the desktop app—it's something we’re continuously working on improving. ### 12. Perfect Porting For existing US Number **Rating:** 5.0/5.0 stars **Reviewed by:** Hansraj P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about KrispCall?** Quick in Porting Also everthing is very quick they are fast **What do you dislike about KrispCall?** When i sent a text to my usa clients its not confirming whether it sent or failed **What problems is KrispCall solving and how is that benefiting you?** Porting ### 13. Krispcall for crisp business **Rating:** 4.0/5.0 stars **Reviewed by:** Brighton T. | Contributing Author, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2024 **What do you like best about KrispCall?** The ever present customer care team means you are one message away to being helped. An all action dash board to monitor and put statistics to your connections makes it worthwhile. The international number i acquired makes connections to people in those specific international markets better. Having a local number is a huge one. breaks the ice on it's own. It's easy to use with a a great user interface to ease your work. **What do you dislike about KrispCall?** You'll need a lot of documents that may be not available to be verified. And while doing this, you're likely to lose your chosen number and be assigned another one you may not like. It also takes a while to verify your account as upadating you KYC may take time. This limits features you can use till your are verified. **What problems is KrispCall solving and how is that benefiting you?** The international number provided gives me acces to dial local markets with ease and also building trust seamlessly thus making my work much easier. **Official Response from Customer Support of KrispCall:** > Thanks for the amazing KrispCall review, Brighton! It's fantastic to hear how our international numbers and user-friendly platform are helping you connect with clients globally and streamline your work. We understand KYC verification can be a hurdle, but it's essential for platform security. We're actively working to make the process smoother and faster. And about providing documents for purchasing numbers, as it is mandatory to comply with telecom regulations in certain countries and carrier provider requirements. It's all part of keeping the platform secure for everyone & complaining about countries' telecommunication rules. Rest assured, we're constantly working to streamline this process for a smoother experience—Thankyou for understanding & choosing KrispCall. ### 14. Easy to work with. **Rating:** 4.0/5.0 stars **Reviewed by:** Zayn W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about KrispCall?** I really like their Customer support. They are fast and responsive unlike dialpad who just rips their customer off. **What do you dislike about KrispCall?** There is no website application available. **What problems is KrispCall solving and how is that benefiting you?** It has helped me communicate to my customers. ### 15. Great For Enterpreneurs **Rating:** 5.0/5.0 stars **Reviewed by:** Charlotte D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about KrispCall?** I appreciate the ease of setting up vitual numbers for different business ventures. The quality of the service has impoved my professional image singnificantly. **What do you dislike about KrispCall?** I would love to see more advanced analytics features that could help me anyalyze call pattens and peformance in depth. **What problems is KrispCall solving and how is that benefiting you?** Krispcall offers reliable communication with clear quality, helping me build strong realtionships with clients and stakeholders. This is vital for maintaining high service standards and growing my startup, which depends on international clients. **Official Response from Customer Support of KrispCall:** > Thank you for your kind words, Charlotte! We're delighted to hear that KrispCall is helping elevate your professional image and supporting your business growth. We appreciate your feedback on analytics and will keep working to enhance our features to better serve your needs! ### 16. Very efficient help **Rating:** 4.5/5.0 stars **Reviewed by:** Luca S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about KrispCall?** I had contacted KirpCall for a couple of things and it was all handled very quickly and efficiently. **What do you dislike about KrispCall?** So far, so good. No complaints as of yet. **What problems is KrispCall solving and how is that benefiting you?** We are using it with Pipedrive and due to it's integrations, it has made us more efficient ### 17. Perfect for global Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Travis S. | CFO, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2024 **What do you like best about KrispCall?** As a financial advisor in Australia working with clients across the UK and USA, KrispCall has been a game-changer for my business. Here's what I love most: - no choppy or dropped connections - easy to get USA UK phone numbers, allowing clients to reach us at local rates plus has helped use to build trust and more connections -easy to use & manage calls and integrates with our crm, it saves time & keeps everything organised - plus customer support is top notch **What do you dislike about KrispCall?** The mobile app is functional but lacks all features from their web app, and I want them to lauch desktop app. **What problems is KrispCall solving and how is that benefiting you?** Krispcall is fantastic solution for financial service professional who work with international clients. I highly reccomend them to any financial advisors looking for reliable, cheap & best abroad calling business phones and it helps to build trust with overseas clients. **Official Response from Customer Support of KrispCall:** > Thanks Travis, we're thrilled KrispCall helps you connect seamlessly with global clients! Especially love hearing how local numbers build trust. A desktop app is on the way, so stay tuned! ### 18. Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about KrispCall?** I appreciate the quick responses and helpful assistance from the KrispCall support team. **What do you dislike about KrispCall?** I purchased the number by mistake, but there is no option for a refund. **What problems is KrispCall solving and how is that benefiting you?** They assist with resolving the "Document pending" status when purchasing a number and help delete numbers created by my mistake. ### 19. KrispCall: A best in VoIP **Rating:** 5.0/5.0 stars **Reviewed by:** Arne J. | Director / CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about KrispCall?** I've been using KrispCall for a year now, and it's the best VoIP phone system I've ever used. The voice quality is clear, and SMS feature is areal lifesaver for our day-to-day communication. Also their customer support team is always there when I need them, which makes a huge difference. **What do you dislike about KrispCall?** I haven't found anything to dislike so far. KrispCall meets all my needs. **What problems is KrispCall solving and how is that benefiting you?** As the Director at Productly, I've found KrispCall to be a perfect fit for our tech discovery services. It's made it so much easier to stay connected with clients and partners. The reliable call quality and SMS have really helped us streamline our communication. **Official Response from Customer Support of KrispCall:** > We're so grateful for your review! Being called the "best in VoIP" truly motivates us. Your feedback about voice quality, the SMS feature, and our supportive customer service team is fantastic to hear. We'll keep striving to deliver the best VoIP experience possible. Thank you for choosing KrispCall! ### 20. Happy Customer since 1 year **Rating:** 5.0/5.0 stars **Reviewed by:** Mia W. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about KrispCall?** I like how easy it is to use and its features in such a affordable pricing. Also the customer service has been helpful for everything. **What do you dislike about KrispCall?** Since 1 year I have not found any thing to dislike. **What problems is KrispCall solving and how is that benefiting you?** As a marketing agency, connection with client is very important. As traditional phone system was way expensive for us thats where krispcall came. Krispcall has best features and support in affordable pricing. **Official Response from Customer Support of KrispCall:** > Thank you for the amazing feedback, Mia! We're so glad to hear that KrispCall has been a great fit for your marketing agency and has helped improve your client connections. We're always here to support you and look forward to continuing this partnership! ### 21. Awesome Features, Easy Setup and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jens J. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about KrispCall?** What i like best about KrispCall is the perfect combination of diverse features and afforable pricing. It is incredibly easy to set up, get a number, and it runs smoothly on multiple platform like ios and Andriod. The website's UX design is awesome. **What do you dislike about KrispCall?** There is nothing to dislike about KrispCall, and the support team is very helpful. **What problems is KrispCall solving and how is that benefiting you?** KrispCall has solved the problem fo managing global contact for my gadget and technolgy business. With employes using both IOS and Andriod phones, KrispCall make it easy to connect with clients worldwide through their phones. **Official Response from Customer Support of KrispCall:** > Thank you very much for your kind words, Jens J! We are thrilled that KrispCall is making a difference in your business and that you find our features and support helpful. We are always here to ensure that you have the best experience across all platforms. If you ever have any suggestions or need assistance, we are here to help! Thank you again for choosing KrispCall! ### 22. An Exemplary paradigm for Transnational Synergy and Unrivaled Client Support **Rating:** 5.0/5.0 stars **Reviewed by:** George B. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about KrispCall?** Krispcall is incredibly user-friendly, and their customer support stands out because they use real humans who provide prosonalized assistance. This set them apart from other services. **What do you dislike about KrispCall?** So far, i have not found anything to dislike. **What problems is KrispCall solving and how is that benefiting you?** Krispcall has been instrumental in expanding our intenational reach, helping us close more deals with clients, particularly as an outsourching company. **Official Response from Customer Support of KrispCall:** > Thank you for your wonderful feedback, Gorge! We're thrilled to hear KrispCall has been a game-changer in expanding your international reach and providing the personalized support that matters to you. Thankyou once again for choosing KrispCall! ### 23. KrispCall at my rescue **Rating:** 5.0/5.0 stars **Reviewed by:** Luna A. | CEO, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about KrispCall?** I like that I can: - Get Australian number easily - I can forward calls easily to my personal number easily whenever internet is unavailable when i'm commuting - Customer support is very friendly - Plus app is simple to use and navigate **What do you dislike about KrispCall?** I have no problems with them, rather I'm thankful I got affordable voip for my work. **What problems is KrispCall solving and how is that benefiting you?** As a US-based solopreneur,my clients are in Australia mostly. My US number meant international call charges for them, and an extra aussie plan wasn't ideal. With krispcall i got australian number and their flexible call forwarding seamlessly direct calls to my US mobile whenever I'm on the go or facing internet issues. Clients always reach me, and my personal number stays private. Thanks KrispCall you guys are the best. **Official Response from Customer Support of KrispCall:** > Thanks for the great review, Luna! We're thrilled that you find the Australian number, call forwarding, and user-friendly app so valuable. Our helpful support team is always ready to assist. We're glad you're a part of the KrispCall family! ### 24. Phone number assigned very quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2025 **What do you like best about KrispCall?** They assigned the phone number to me in 48 hours. Their support was excellent and responded to my queries within minutes, and this is my second purchase with them, so my experience has been good. **What do you dislike about KrispCall?** I don't really much have much to say, because the service works as expected and I had zero issues. **What problems is KrispCall solving and how is that benefiting you?** Mostly OTP ### 25. Great customer supoort **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about KrispCall?** I am More than happy with the support they have. Very helpful and very informative and nice. Quick, respectful, how every customer service representative should be. They solved my issue in a fraction of a time. **What do you dislike about KrispCall?** There is nothing not to like about Krispcall. **What problems is KrispCall solving and how is that benefiting you?** I needed a customer service number and solution for global calls ### 26. I Love this business phone app! **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | CMO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about KrispCall?** It works greatly, never got any glitch! Customer service is fast and easy to deal with! I love how i can access all client details in my phn through their app and don't have to stuck in desk only plus they are reliable for getting OTPS! Got OPTS from most of the australian apps! **What do you dislike about KrispCall?** i havenot had any inconveience till date everything works great! **What problems is KrispCall solving and how is that benefiting you?** They have been excellent business partners to date! Their assistance in unifying our business phone and integrating with CRM, such as ZohoCRM, has significantly streamlined our work compared to manual processes. **Official Response from Customer Support of KrispCall:** > We love hearing you love KrispCall, David! Reliability & fast support are what we strive for. We're glad the app keeps you mobile & helps access client info easily. Thanks for the kind words! ### 27. Good expereince till date! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina I. | CMO, Market Research, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about KrispCall?** I like best about KrispCall is - New Power Dailer feature - Gmail verification with virtual number - Sharing same number with team mate - Customer support - affordable pricing in comparison to other - CRM integration with Hubspot **What do you dislike about KrispCall?** All works fine, but the receiving of incoming call is delayed sometime but that hasn't made any issues to us! Ultimately this product works greatly **What problems is KrispCall solving and how is that benefiting you?** We're expanding remotely and reaching to new audiences with krispcall virtual number is easy! Plus ease of acquring number beyond the place you're situated is easy and fast! **Official Response from Customer Support of KrispCall:** > Thank you for the wonderful review, Kristina! We're delighted that you are enjoying using KrispCall. We are glad to see that you are making the most of features such as the Power Dialer, Gmail verification, sharing teammate numbers, and CRM integration. We are also pleased that our customer support and reasonable pricing are exceeding your expectations. We appreciate you bringing to our attention the occasional delay in receiving incoming calls. Our team is continuously working to enhance call quality and connection speeds. If you experience any further delays, please don't hesitate to reach out to our support team so we can investigate further. Thank You for choosing KrispCall! ### 28. Exceptional VoIP Service with Outstanding Customer Support **Rating:** 3.5/5.0 stars **Reviewed by:** Tarah V. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about KrispCall?** I have been using krispcall VoIP for the past six months, and i can confidently say it has trasformed the way my team communicates. **What do you dislike about KrispCall?** While my eperience has been largely postive, there are few areas where krispcall could improve: Anaytics Reporting and In doc.. **What problems is KrispCall solving and how is that benefiting you?** Kripscall helps our finance business save money and connect easily worldwide with afforable internatioanl calls and local number in over 10 countries, improving communication and client realtionships for better growth. **Official Response from Customer Support of KrispCall:** > Thank you, Tarah, for your kind words and for sharing your experience with KrispCall! We're thrilled to hear how our service has transformed your team's communication and helped your business grow. We also appreciate your feedback on areas for improvement, and we’ll work on enhancing analytics reporting to better meet your needs. Please feel free to reach out if there's anything we can assist you with. We’re always here to support you! ### 29. Innovative Solutions And Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Tahlia C. | Operation Head, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about KrispCall?** We had a wonderful experinces so far with krispcall. We love how it is uodates and its always introduce new features time to time. **What do you dislike about KrispCall?** We have not found any issue on krispcall. It meet all our need **What problems is KrispCall solving and how is that benefiting you?** In our waste management and recycling business, we often need to reach out to people in different countries to get machinery, set up programs, or talk with others. KrispCall internet phone and virtual number have been really helpful for our work to communicate and handle our global connections. **Official Response from Customer Support of KrispCall:** > We're so glad KrispCall is exceeding your expectations! Thank you for highlighting our frequent updates and new features – we're always striving to improve the user experience. It's fantastic to hear KrispCall is helping your waste management and recycling business thrive! Our virtual numbers and international calling features are designed to make global connections seamless. If there's ever anything we can do to further assist you, please don't hesitate to reach out. Thank You again for choosing KrispCall! ### 30. They have provided us reliable virtual number for otp verification **Rating:** 5.0/5.0 stars **Reviewed by:** Savannah C. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about KrispCall?** I like the best is I can make social media account using their Australian virtual number for our business. And I love ease of getting these numbers and cheap sms and call rates! **What do you dislike about KrispCall?** USA number cannot be used for making whatsapp as whatsapp didnot allowed using virtual number but with Aus number it was possible. **What problems is KrispCall solving and how is that benefiting you?** They have helped us to reach wider audience using the virtual number out of our country and we don't have to give out our personal number for making social media. **Official Response from Customer Support of KrispCall:** > Hi Savannah, thank you for your kind words and sharing your experience with KrispCall. We're so glad to hear that our Australian virtual numbers have benefited your business and helped in creating social media accounts for your business. We understand your frustration regarding using a US virtual number for WhatsApp verification as US numbers are often local numbers, which can sometimes lead to limitations with services like WhatsApp due to their policies. We're happy to hear that our Australian virtual numbers were a great solution for your specific needs. We're also excited to announce that we'll soon be introducing non-VoIP USA numbers specifically to address OTP needs! These numbers are specifically designed to ensure 100% OTP deliverability, so you can use them for WhatsApp verification and other OTP-related tasks. Stay tuned for updates on this. Thank you again for choosing KrispCall! ### 31. Exceptional Telephony Integration with KrispCall - Highly Recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Aarati S. | SSE, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about KrispCall?** I purchased the $40 KrispCall package, and it has exceeded my expectations. It offers great features like call recordings with unlimited storage, call monitoring, and phone trees (IVR), all integrated into my CRM. The service is reliable, and their support team is fantastic—always responsive and helpful. KrispCall is a solid choice for any business looking to improve its communication system. Highly recommended! **What do you dislike about KrispCall?** Nothing! KrispCall has met all my expectations, and I have no complaints. The service has been seamless and the support excellent. **What problems is KrispCall solving and how is that benefiting you?** KrispCall offers an affordable solution for my business, allowing me to record calls and easily keep track of conversations. This has streamlined communication and helped me manage client interactions more efficiently. **Official Response from Customer Support of KrispCall:** > Thanks, Aarati! We're thrilled to hear KrispCall is exceeding expectations! We appreciate you highlighting the features you find most valuable, especially the integration with your CRM. Our support team is always happy to help, and we're glad they've been responsive. Your recommendation means a lot to us! Thank you once again for choosing KrispCall! ### 32. Very Happy **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas W. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about KrispCall?** I am extremely satisfied with the authentic, approchable, and proffessional service. The level of customer understanding is exceptional. **What do you dislike about KrispCall?** Currently, There is nothibg casuing any concern. **What problems is KrispCall solving and how is that benefiting you?** Krispcall makes it easy to reach customer and stay connected. ### 33. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Mahamadou J. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about KrispCall?** It works good i would say, the 5hing is that is very bueocratic in some aspects but the rest is ok **What do you dislike about KrispCall?** Pricing in general, cause its expensive . **What problems is KrispCall solving and how is that benefiting you?** Just receiving sms ### 34. Quick and Easy Call Service Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Teddy M. | Finance Professional - Business Analysis and Improvement, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about KrispCall?** Their ease of setting up the platform and very helpful customer service reps readily available on chat. **What do you dislike about KrispCall?** Thus far I am pleased with the service and their responsive team. **What problems is KrispCall solving and how is that benefiting you?** Having a convenient way for customer to contact from our website. ### 35. Quick response **Rating:** 5.0/5.0 stars **Reviewed by:** Velizar G. | Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about KrispCall?** The chat support is good and the people respond fast **What do you dislike about KrispCall?** For me the pricing is a little bit expensive **What problems is KrispCall solving and how is that benefiting you?** That I can work abroad ### 36. So far so good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2025 **What do you like best about KrispCall?** I wanted the account for SMS messages using a UK number. It does it in a timely uncomplicated way. **What do you dislike about KrispCall?** I have found anything to dislike yet. I'd prefer it to be cheaper, but everyone wants money now. **What problems is KrispCall solving and how is that benefiting you?** I now have a UK number I can use while in the USA ### 37. Awesome Features **Rating:** 5.0/5.0 stars **Reviewed by:** Holt D. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2024 **What do you like best about KrispCall?** Krispcall's features has boosted our team productivity mainly sales and marketing. Their power dialer and bulk sms features is making our team job easier than before. Also it's price is very affordable and its very easy to do business with krispcall. **What do you dislike about KrispCall?** They should work on their ios application. sometimes its very laggy. **What problems is KrispCall solving and how is that benefiting you?** Krispcall is helping our sales and marketing team in many aspects which is benefiting our business. We are able to reach more leads in less time and send bulk sms to large audience quickly. **Official Response from Customer Support Of KrispCall:** > Thanks for the fantastic review, Holt D. We're thrilled KrispCall's power dialer and bulk SMS are helping to increase your sales and marketing efforts.. We hear you on the iOS app - we are working continuously on the improvement! In the meantime, feel free to reach out to support if you need anything. ### 38. Excellent platform for acquring virtual number and remote working **Rating:** 5.0/5.0 stars **Reviewed by:** Joanne B. | Co-founder/Ceo, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about KrispCall?** The best thing about them is ease of getting number, support team, features like sharing number with your partner, easy to receive call by anyone if number is shared and see all the conversation and all past interaction in unified call box. **What do you dislike about KrispCall?** Till date everything is fine ! Sometime call notification gets delayed otherwise everything works great **What problems is KrispCall solving and how is that benefiting you?** It has helped us to minimize international calling cost and helped me and my partner to share same dashboard for calls and helped us to be in loop with customers! **Official Response from Customer Support of KrispCall:** > Thank you for the wonderful review, Joanne! We're delighted that KrispCall is making remote work and getting virtual numbers easier for you. We appreciate you highlighting out the shared dashboard and call forwarding as they are features specifically designed to facilitate smooth teamwork. And We have forwarded your concerns to our technical team. If you need immediate assistance, please feel free to reach out to our live chat support at any time. Thank you for your patience and for choosing KrispCall! ### 39. Reliable VoIP for remote work **Rating:** 4.0/5.0 stars **Reviewed by:** Christian S. | Sales head, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about KrispCall?** I've been using Krispcall for about 5-6 months now, and it's been smooth sailing so far. A User-friendly interface is great for a remote worker like me. Calls are pretty clear and the SMS feature is working well for my business. **What do you dislike about KrispCall?** Not much. Maybe they could add some more advanced features in the future. **What problems is KrispCall solving and how is that benefiting you?** Krispcall solves my remote communication needs perfectly. It keeps me connected with my team and clients without hassle. **Official Response from Customer Support of KrispCall:** > We're glad to hear that KrispCall has been a valuable asset for your remote team, Christian. Your positive feedback about our user-friendly interface and reliable call quality means a lot to us. We're constantly working to enhance our platform, so stay tuned for exciting new features and improvements coming soon. Thanks again for your support & for choosing KrispCall! ### 40. very efficient and quick support and the team is amazing ! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about KrispCall?** Support team and live chat support and the user friendly interface **What do you dislike about KrispCall?** the product bugs sometimes and doesn't notify when there's an incoming call **What problems is KrispCall solving and how is that benefiting you?** having a phone number in a workspace with users ### 41. Great for remote teams **Rating:** 5.0/5.0 stars **Reviewed by:** Owen L. | Sales Head, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about KrispCall?** Its easy to make calls and no bulky UI and calling within pipedrive is easy ! Plus has helped my remote team productively and I don't need to buy individuals numbers all can be shared with team mate a/c to department. Can be implemented with your team within few minutes. **What do you dislike about KrispCall?** The mobile app is less functional in comparision to their web apps. **What problems is KrispCall solving and how is that benefiting you?** It has helped us to use same resources for all the team members and helped to manage our remote work smoothly which has helped in efficiency and productivity **Official Response from Customer Support of KrispCall:** > We appreciate you highlighting KrispCall's value for remote teams, Owen! The shared numbers and Pipedrive integration sound like they're making a big difference. We're actively working on improving our mobile app to match the web experience. Thanks for your feedback and for choosing KrispCall! ### 42. Good **Rating:** 4.5/5.0 stars **Reviewed by:** Myra . | Growth Marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about KrispCall?** Cost, I liked the costing and the account manager **What do you dislike about KrispCall?** Dial pad need to be improved and copy paste feature **What problems is KrispCall solving and how is that benefiting you?** Easy within home all requirements are done **Official Response from Customer Support of KrispCall:** > Thank you, Myra, for sharing your feedback! We're glad you find value in our pricing and account management. We are continuously working to improve our platform. Your insights help us deliver a better experience—thank you for sharing! ### 43. excellent service and helped me **Rating:** 5.0/5.0 stars **Reviewed by:** Mario S. | Restaurant General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about KrispCall?** When I travel, it will be easy to use for that **What do you dislike about KrispCall?** The verificatio takes a bit long, faster **What problems is KrispCall solving and how is that benefiting you?** Get calles when travel and dont have to buy alot of sims ### 44. Great and quality service. **Rating:** 5.0/5.0 stars **Reviewed by:** John N. | Head of Logistics, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about KrispCall?** KrispCall support team is next to none. They're very responsive and helpful. **What do you dislike about KrispCall?** Nothing really. KrispCall experience has been amazing. **What problems is KrispCall solving and how is that benefiting you?** The ability to make and receive Australian calls while in the Philippines. **Official Response from Customer Support Of KrispCall:** > Thank you so much for the kind words, John N! We're thrilled to hear our support team is exceeding expectations. Helping you connect seamlessly across borders is exactly what KrispCall is all about. Thanks again for your continued support and for choosing KrispCall. ### 45. Organised and smooth calling **Rating:** 5.0/5.0 stars **Reviewed by:** Wesley S. | Your premier destination for all things - team collaboration and productivity., Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about KrispCall?** It has everything we wanted in our business phones: - All conversation of our customers are in one place and they are easily accessable and can be shared with teams - We Can get multiple numbers in one workspace and I can share with my team & have full control over system as owner and admin - Plus I'm very happy with instant support team , always available **What do you dislike about KrispCall?** There is nothing major to mention, but there is room of improvement in their mobile app. **What problems is KrispCall solving and how is that benefiting you?** With Krispcall all our customer data are organised along with its integration with the crm we use has helped us centralize our system **Official Response from Customer Support of KrispCall:** > Thanks for the great review, Wesley S! We're thrilled KrispCall keeps your calls organized and accessible. We're always working to improve our mobile app, so your feedback is valuable. We're glad KrispCall is helping centralize your customer data and integrate with your CRM! ### 46. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan C. | Customer Support Representative Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about KrispCall?** I find the user interface very intuitive and easy to use. Also the support team is highly responsive and always ready to help. And the integration with hubspot is very easy. **What do you dislike about KrispCall?** One minor issue I have with Krispcall is the occasional Latency in call quality which may be caused by ISP. **What problems is KrispCall solving and how is that benefiting you?** Krispcall has been very useful to us in streamlining our business communications. The call analytics and recording features provide valuable insights into our customer interactions which helps us to improve our service. **Official Response from Customer Support of KrispCall:** > Thanks for the great review, Nathan! We're thrilled you find KrispCall easy to use and our support helpful. We understand your concern about occasional latency. While this can sometimes be caused by ISP issues, we're constantly working to improve call quality and stability. Our support team is also happy to troubleshoot any specific issues you might encounter. And again thank you for highlighting the value of KrispCall's call analytics and recording. ### 47. Great VOIP provider for BPO businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Lilian J. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about KrispCall?** What we like about Krispcall is that it gives our employees a great platform for both voice and text communication. Also they have different countries virtual numbers which is great for us as we are support provider BPO. It was very easy to setup and support is also great. **What do you dislike about KrispCall?** Document verifcation is hectic sometimes but we guess its not from their end. **What problems is KrispCall solving and how is that benefiting you?** We provides support to different companies where we requires many countries phone number. This is where krispcall comes and has been benefiting us by providing virtual numbers and different features. **Official Response from Customer Support of KrispCall:** > Thanks for the fantastic KrispCall review! We're thrilled our platform empowers your BPO team and provides the international virtual numbers you need. While document verification can be cumbersome, we appreciate your understanding and are constantly working on improvements. Thank you for choosing KrispCall! ### 48. User friendly and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about KrispCall?** The team here especially is helpful, supportive. And the service provided by Krispcall is so professional and valuable. **What do you dislike about KrispCall?** Nothing to comment, but just at times, the numbers won't work for incoming messages, neither calls. For example, verification on Viber platform. Hope the team fixes this issue. **What problems is KrispCall solving and how is that benefiting you?** International calling, and local calling too. **Official Response from Customer Support of KrispCall:** > Thank you for your feedback! We're pleased to hear that you find KrispCall user-friendly and that our team is supportive. Regarding the issue with OTPs and verifications, it's important to note that the functionality depends on the platform being used; KrispCall does not block any incoming messages. And we will look into your matter. We're committed to delivering professional and valuable services for both your international and local calling requirements. ### 49. Quick and easy to do business with **Rating:** 5.0/5.0 stars **Reviewed by:** Lincoln G. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about KrispCall?** Its been few months, I am using krispcall and loving it. I can connect with my clients from USA and another state of canada. Also the integration with pipedrive is plus point. **What do you dislike about KrispCall?** I had issue with document verification at first but after customer support solved it, it is going with flow. **What problems is KrispCall solving and how is that benefiting you?** Krispcall is helping my business to reach out with client from different country and different states. Also we use krispcall for marketing and outreach purpose. **Official Response from Customer Support of KrispCall:** > We appreciate your kind words. It's wonderful to hear that KrispCall is helping you connect with clients efficiently. We're glad the Pipedrive integration is beneficial. Thank you for your patience with the document verification issue. Your positive feedback motivates us to keep improving! Thank you for choosing KrispCall! ### 50. Simple and convenient **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan L. | Sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about KrispCall?** The customer support is simply satisfying **What do you dislike about KrispCall?** could have more phone number options from more countries **What problems is KrispCall solving and how is that benefiting you?** Very easy to use **Official Response from Customer Support of KrispCall:** > Hi Ryan, thanks for your feedback! We’re glad our support has met your needs, and we’re working on adding more phone number options globally. Thank you once again for choosing KrispCall! ## KrispCall Discussions - [What is KrispCall used for?](https://www.g2.com/discussions/what-is-krispcall-used-for) - 1 comment - [View KrispCall pricing details and edition comparison](https://www.g2.com/products/krispcall/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+06%3A04%3A22+-0500&secure%5Bsession_id%5D=c2ce9414-3048-44fe-aa82-387e2334ecf7&secure%5Btoken%5D=b950d334d1fc2151bd579df64e27fb7fcfee9d5092ebd6b27b054e97b19f8eda&format=llm_user) ## KrispCall Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Krisp](https://www.g2.com/products/krisp/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [noCRM.io](https://www.g2.com/products/nocrm-io/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## KrispCall Features **Channels** - Voice - Mobile SMS - Email **Platform** - Mobile Access - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - Call Management - Integrations - SIP trunking services **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Basic Communication** - Phone Calls - Instant Messaging - Desk-to-Desk Calls **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Functions** - Session Routing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Access** - Software Pairing - Browser Extension **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Note Taking **Advanced Features** - Automated Attendants - VOiP Number ## Top KrispCall Alternatives - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,601 reviews) - [CallHippo](https://www.g2.com/products/callhippo/reviews) - 4.4/5.0 (405 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,372 reviews)