1. [Home](https://www.g2.com/) 2. ... 3. [VoIP Providers](https://www.g2.com/categories/voip-providers) 4. [KrispCall Discussions](https://www.g2.com/products/krispcall/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c2750fbed3b794521a1e85d9985e05d/krispcall.png "Product Avatar Image") ](/products/krispcall/reviews) [ KrispCall ](/products/krispcall/reviews) (389)4.5/5 KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries. It integrates with 100+ business tools including Salesforce, HubSpot, Pipedrive, Zoho CRM, Zendesk, Zapier, Make and Slack. Built for startups, growing businesses, BPOs and distributed sales and support teams, KrispCall helps businesses build a local presence, reach more customers and keep every customer conversation organized in one platform. Trusted by 9,000+ businesses worldwide. Show More * * * ### 89 Discussions ### 89 Participants ### 73.0 Nps Score Already have KrispCall? ### All KrispCall Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is KrispCall used for? ](/discussions/what-is-krispcall-used-for) What is KrispCall used for? [ Contact Center Software ](https://www.g2.com/tags/contact-center-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.&title=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Zenovix R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zenovix R.") ZR Loading... [Zenovix R.](https://www.g2.com/users/0d9adc12-9a5e-46af-89e6-5c8f8a668854 "Zenovix R.") • 2 months ago Operations Manager Operations Manager More Options - [ # KrispCall: Great calling and timely support, but is the pricing need some changes. ](/discussions/krispcall-great-calling-and-timely-support-but-is-the-pricing-need-some-changes) I have had a good experience with KrispCall overall, especially the calling and the timely support system. The small issue for me is the price, which I think should be reduced to some extent. [ Contact Center Software ](https://www.g2.com/tags/contact-center-software)[ VoIP Providers ](https://www.g2.com/tags/voip-providers) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.&title=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • 9 days ago Customer Service Coordinator Customer Service Coordinator More Options - [ # How much do local numbers improve international pickup rates in KrispCall? ](/discussions/how-much-do-local-numbers-improve-international-pickup-rates-in-krispcall) We call clients in several countries, and using local numbers has made a clear difference in how often people pick up. Call quality has stayed steady on international calls, and the rates are easy to understand so there are no surprises on the bill. The only challenge is that not every local... [Read more](/discussions/how-much-do-local-numbers-improve-international-pickup-rates-in-krispcall) [ VoIP Providers ](https://www.g2.com/tags/voip-providers) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.&title=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • 11 days ago Technical Support Tech Technical Support Tech More Options - [ # How do you use KrispCall call recordings for follow-ups and team coaching? ](/discussions/krispcall-how-do-you-use-krispcall-call-recordings-for-follow-ups-and-team-coaching) KrispCall call recording has made it easier for us to keep track of what was said on client calls since recordings are clear, saved next to the contact, and quick to find. We use them to double-check what was agreed, share calls with teammates, and give better feedback, which has saved time and... [Read more](/discussions/krispcall-how-do-you-use-krispcall-call-recordings-for-follow-ups-and-team-coaching) [ VoIP Providers ](https://www.g2.com/tags/voip-providers)[ Contact Center Software ](https://www.g2.com/tags/contact-center-software)[ Call Center Infrastructure (CCI) Software ](https://www.g2.com/tags/call-center-infrastructure-cci-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.&title=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • 13 days ago Onboarding Manager Onboarding Manager More Options - [ # How do you use KrispCall call recordings for follow-ups and team feedback? ](/discussions/how-do-you-use-krispcall-call-recordings-for-follow-ups-and-team-feedback) Call recording has made it easier to keep track of what was said on client calls, with clear recordings saved next to the contact and quick to find later. It helps double-check what was agreed, share calls with teammates, and cut down on mix-ups when notes are not enough. One downside is... [Read more](/discussions/how-do-you-use-krispcall-call-recordings-for-follow-ups-and-team-feedback) [ VoIP Providers ](https://www.g2.com/tags/voip-providers)[ Contact Center Software ](https://www.g2.com/tags/contact-center-software)[ Call Center Infrastructure (CCI) Software ](https://www.g2.com/tags/call-center-infrastructure-cci-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.&title=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • 17 days ago Client Partner (Contract) Client Partner (Contract) More Options - [ # How are you managing complex multi-level IVR menus in KrispCall without a visual builder? ](/discussions/how-are-you-managing-complex-multi-level-ivr-menus-in-krispcall-without-a-visual-builder) KrispCall’s IVR stands out for letting us configure multi-level menus, so callers can self-select down to the right sub-department or support tier. It’s smooth day to day and has helped reduce misrouted calls, manual transfers, and overall call handling time. The main challenge is that building... [Read more](/discussions/how-are-you-managing-complex-multi-level-ivr-menus-in-krispcall-without-a-visual-builder) [ VoIP Providers ](https://www.g2.com/tags/voip-providers)[ Contact Center Software ](https://www.g2.com/tags/contact-center-software)[ Call Center Infrastructure (CCI) Software ](https://www.g2.com/tags/call-center-infrastructure-cci-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.&title=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • 20 days ago Virtual Assistant Virtual Assistant More Options - [ # Using KrispCall to call the USA from India: how has setup and answer rates been for you? ](/discussions/using-krispcall-to-call-the-usa-from-india-how-has-setup-and-answer-rates-been-for-you) KrispCall was easy and quick to set up, and it helped me make calls from India to the USA using a US phone number. Before that, people often thought my calls were a scam and would not answer when I called from my Indian number. If you are using KrispCall or a similar tool, has using a US number... [Read more](/discussions/using-krispcall-to-call-the-usa-from-india-how-has-setup-and-answer-rates-been-for-you) [ VoIP Providers ](https://www.g2.com/tags/voip-providers) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.&title=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=KrispCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=KrispCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkrispcall%2Fdiscuss%0aAsk+KrispCall+questions+and+get+answers+from+expert+users+in+our+KrispCall+Discussions+section.) 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