--- title: KrispCall Reviews meta_title: 'KrispCall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 367 reviews by the users' company size, role or industry to find out how KrispCall works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 367 scale: '5' date_modified: '2026-08-05' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # KrispCall Reviews **Vendor:** KrispCall **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.5/5.0 **Total Reviews:** 367 ## About KrispCall KrispCall is an AI-Powered Communication Platform for Growing Business. It unifies VoIP calling, SMS, voicemail, and team collaboration in one workspace that integrates with 100+ CRMs and helpdesks including HubSpot, Pipedrive, Zendesk, and Freshsales. Get local and toll-free numbers in 100+ countries, plus reliable USA non-VoIP options for OTP and 2FA. AI summarizes calls, creates transcripts and action items, and suggests quick replies. Power Dialer accelerates outbound with voicemail drops and connect-rate tracking. Inbound runs on multi-level IVR, ring groups, business hours, and failover so no interaction is missed. Managers coach live with Monitor, Whisper, and Barge. Bulk SMS supports campaigns and follow-ups. Analytics and leaderboards reveal performance trends and missed-call recovery. Security and control include SSO, role-based access, audit logs, IP allowlists, webhooks, and APIs. Teams start in minutes with no hardware and keep every call, note, and recording synced to their CRM automatically. Built for modern GTM and support teams, KrispCall reduces tool chaos and improves data quality. It delivers global reach with a local presence using numbers in 100+ countries. The result is faster connect rates, shorter resolution times, and cleaner customer histories that help you close deals faster and resolve issues smarter. ## KrispCall Pros & Cons **What users like:** - Users highlight the **ease of use** of KrispCall, enjoying seamless management of multiple conversations and intuitive navigation. (120 reviews) - Users commend the **responsive and helpful customer support** of KrispCall, enhancing their overall experience significantly. (79 reviews) - Users value the **efficient and prompt customer support** of KrispCall, making the experience seamless and satisfying. (62 reviews) - Users value the **reliable call quality** of KrispCall, enjoying smooth international communication without disruptions. (55 reviews) - Users value the **excellent call quality** of KrispCall, ensuring clear and stable international communication effortlessly. (52 reviews) - Calling Features (42 reviews) - Users appreciate the **call recording** feature of KrispCall for enhancing communication efficiency in their daily tasks. (42 reviews) - Users appreciate the **user-friendly interface** and the **comprehensive client management system** of KrispCall. (41 reviews) - Calling Services (38 reviews) - Easy Setup (37 reviews) **What users dislike:** - Users find KrispCall's pricing **expensive** , making it less accessible and raising concerns about call charges. (28 reviews) - Users find the **high costs** of KrispCall a drawback, suggesting more affordable plans would be beneficial. (28 reviews) - Users report significant **number issues** with KrispCall, including poor porting process and hidden fees affecting usability. (20 reviews) - Users find KrispCall lacking in **advanced analytics and features** , leading to frustration and disappointment in performance. (19 reviews) - Users find the mobile app lacking some features, indicating a need for **improvement and updates** to enhance functionality. (18 reviews) - App Functionality (11 reviews) - Delays (11 reviews) - Slow Performance (11 reviews) - Complex Processes (9 reviews) - Limited Customization (9 reviews) ## KrispCall Discussions - [What is KrispCall used for?](https://www.g2.com/discussions/what-is-krispcall-used-for) - 1 comment - [View KrispCall pricing details and edition comparison](https://www.g2.com/products/krispcall/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+12%3A58%3A11+-0500&secure%5Bsession_id%5D=d3c3eb4f-bd11-4f19-997e-74ce0d4d3eea&secure%5Btoken%5D=703de476a0f6f23bd2280086f4e3c6f1ca4991f2bde698c97e08a30e1f91858b&format=llm_user) ## KrispCall Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Krisp](https://www.g2.com/products/krisp/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [noCRM.io](https://www.g2.com/products/nocrm-io/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## KrispCall Features **** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Channels** - Voice - Mobile SMS - Email **Platform** - Mobile Access - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - Call Management - Integrations - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Basic Communication** - Phone Calls - Instant Messaging - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Functions** - Session Routing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting **** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Access** - Software Pairing - Browser Extension **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Note Taking - AI/Machine Learning **** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Advanced Features** - Automated Attendants - VOiP Number **** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top KrispCall Alternatives - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,602 reviews) - [CallHippo](https://www.g2.com/products/callhippo/reviews) - 4.4/5.0 (405 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,374 reviews)