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# CallHippo vs KrispCall Comparison - What are their main differences?

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CallHippoKrispCall[+ Add Product](#)

Pricing

**CallHippo**
Free Trial

**$0.00** Per Month · Basic

**KrispCall**
 **$48.00** 1 User/Month (Billed Annually) · Max

**Pricing Insights**
from reviews

Time to Implement

**CallHippo**
1 month

Based on 53 responses

**KrispCall**
\<1 monthFaster

Based on 43 responses

Return on Investment

**CallHippo**
9 months

Based on 47 responses

**KrispCall**
6 months3 months sooner

Based on 43 responses

Perceived Cost

**CallHippo**
$$$$$

**KrispCall**
$$$$$

Average Discount

**CallHippo**
9%

**KrispCall**
10%1% more

 ![CallHippo](https://images.g2crowd.com/uploads/product/hd_favicon/6214785d71bfd26287e3f4455d07b4a3/callhippo.svg "CallHippo")

 ![KrispCall](https://images.g2crowd.com/uploads/product/hd_favicon/878281300072bf8d785b767aaf314ae0/krispcall.svg "KrispCall")

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**Pros & Cons**
from reviews

**CallHippo**
[
Ease of Use (38)
](https://www.g2.com/products/callhippo/reviews?filters%5Bsentiment_snippet%5D=1283288&qs=pros-and-cons#reviews)[
Call Quality (23)
](https://www.g2.com/products/callhippo/reviews?filters%5Bsentiment_snippet%5D=1283478&qs=pros-and-cons#reviews)[
Expensive (10)
](https://www.g2.com/products/callhippo/reviews?filters%5Bsentiment_snippet%5D=1282798&qs=pros-and-cons#reviews)[
High Cost (10)
](https://www.g2.com/products/callhippo/reviews?filters%5Bsentiment_snippet%5D=1282576&qs=pros-and-cons#reviews)

**KrispCall**
[
Ease of Use (125)
](https://www.g2.com/products/krispcall/reviews?filters%5Bsentiment_snippet%5D=1287517&qs=pros-and-cons#reviews)[
Customer Support (82)
](https://www.g2.com/products/krispcall/reviews?filters%5Bsentiment_snippet%5D=1286085&qs=pros-and-cons#reviews)[
Expensive (28)
](https://www.g2.com/products/krispcall/reviews?filters%5Bsentiment_snippet%5D=1285077&qs=pros-and-cons#reviews)[
High Cost (28)
](https://www.g2.com/products/krispcall/reviews?filters%5Bsentiment_snippet%5D=1285341&qs=pros-and-cons#reviews)

Integrations

**CallHippo**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_189c8e0ede7b5d90b3f1f806975c9a62/meritto.png "Product Avatar Image")

Meritto

](https://www.g2.com/products/meritto/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image")

Pipedrive

](https://www.g2.com/products/pipedrive/reviews)[
View all
](https://www.g2.com/products/callhippo/integrations)

**KrispCall**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff47c687f709c1066319182e9ab0b3b5/apple-ios.png "Product Avatar Image")

iOS

](https://www.g2.com/products/apple-ios/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_72a7348565d2638ec72cb9fb44a6b34f/clio-clio-manage.png "Product Avatar Image")

Clio Manage

](https://www.g2.com/products/clio-clio-manage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2fc9cc74e69f87c8bb89d7a37181ecc7/creatio-ai-crm.png "Product Avatar Image")

Creatio AI CRM

](https://www.g2.com/products/creatio-ai-crm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0c993bf4ebc93a9dda303839b1416139/crisp-crisp.jpg "Product Avatar Image")

Crisp

](https://www.g2.com/products/crisp-crisp/reviews)[
View all
](https://www.g2.com/products/krispcall/integrations)

Screenshots

**CallHippo**
 ![CallHippo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/100251/CH.AI.Dash.png)

**KrispCall**
 ![KrispCall screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1862270/slide_2.png)

**Ratings**
from reviews

Meets Requirements

**CallHippo**

8.8

8.8325

**KrispCall**

8.9

8.9362

Ease of Use

**CallHippo**

8.9

8.9329

**KrispCall**

9.3

9.3370

Ease of Setup

**CallHippo**

8.9

8.9213

**KrispCall**

9.3

9.3349

Ease of Admin

**CallHippo**

8.8

8.8152

**KrispCall**

9.2

9.2121

Quality of Support

**CallHippo**

8.9

8.9329

**KrispCall**

9.1

9.1355

Has the product been a good partner in doing business?

**CallHippo**

8.8

8.8154

**KrispCall**

9.1

9.1118

Product Direction (% positive)

**CallHippo**

8.3

8.3293

**KrispCall**

7.9

7.9357

**Features**
ratings from reviews

Contact Center

8.7

124

8.5

165

Call Center Infrastructure (CCI)

8.9

50

8.6

34

VoIP Providers

8.6

142

8.5

152

Outbound Call Tracking

Not enough data

8.5

148

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
75.6%

Mid-Market(51-1000 emp.)
21.4%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
75.6%

Mid-Market(51-1000 emp.)
21.4%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
79.7%

Mid-Market(51-1000 emp.)
19.7%

Enterprise(\> 1000 emp.)
0.5%

Small-Business(50 or fewer emp.)
79.7%

Mid-Market(51-1000 emp.)
19.7%

Enterprise(\> 1000 emp.)
0.5%

**Reviewers' Industry**

[![CallHippo](https://images.g2crowd.com/uploads/product/hd_favicon/6214785d71bfd26287e3f4455d07b4a3/callhippo.svg "CallHippo")](https://www.g2.com/products/callhippo/reviews)
CallHippo

Information Technology and Services
16.0%

Computer Software
8.1%

Marketing and Advertising
7.9%

Education Management
6.2%

Consumer Services
3.0%

Other
58.8%

[![KrispCall](https://images.g2crowd.com/uploads/product/hd_favicon/878281300072bf8d785b767aaf314ae0/krispcall.svg "KrispCall")](https://www.g2.com/products/krispcall/reviews)
KrispCall

Information Technology and Services
14.1%

Marketing and Advertising
11.7%

Outsourcing/Offshoring
6.0%

Computer Software
5.7%

Consulting
5.2%

Other
57.3%

Alternatives

**CallHippo Alternatives**

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

 ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")

[
RingEX
](/products/ringex/reviews)

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")

[
CloudTalk
](/products/cloudtalk/reviews)

 ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo")

[
Quo
](/products/quo-quo/reviews)

**KrispCall Alternatives**

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

 ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo")

[
Quo
](/products/quo-quo/reviews)

 ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")

[
JustCall
](/products/saas-labs-justcall/reviews)

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")

[
CloudTalk
](/products/cloudtalk/reviews)

## CallHippo vs KrispCall FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between CallHippo vs KrispCall?

KrispCall stands out for higher reviewer satisfaction on ease of use and support, while CallHippo is noted for its broader feature set in call management.

| [CallHippo](https://www.g2.com/products/callhippo/reviews) | [KrispCall](https://www.g2.com/products/krispcall/reviews) |
| --- | --- |
| 4.4/5 (411 reviews) | 4.5/5 (370 reviews) |
| Small-Business | Small-Business |
| 8.9 | 9.3 |
| 8.9 | 9.1 |
| Ease of Use (31 all-time mentions) | Ease of Use (120 all-time mentions) |

### How do the pricing models of CallHippo and KrispCall compare?

KrispCall is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to CallHippo.

- **CallHippo:** In recent reviews, several reviewers describe CallHippo as cost-effective for international calling but note that pricing can feel high for smaller teams and advanced features may require higher plans.
- **KrispCall:** Over the last year, many reviewers highlight KrispCall as affordable, with positive sentiment around its budget-friendly plans and fair pricing for international calls.

### What are the best alternatives to CallHippo and KrispCall?

The top 3 alternatives to CallHippo and KrispCall are Aircall, CloudTalk, and RingEX.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [CallHippo](https://www.g2.com/products/callhippo/reviews) | 4.4/5 (411 reviews) | Small-Business | Pricing can feel high for smaller teams | Ease of Use (31 all-time mentions) |
| [KrispCall](https://www.g2.com/products/krispcall/reviews) | 4.5/5 (370 reviews) | Small-Business | Affordable, budget-friendly plans | Ease of Use (120 all-time mentions) |
| [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5 (1644 reviews) | Small-Business | — | — |
| [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1851 reviews) | Small-Business | — | — |
| [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1438 reviews) | Small-Business | — | — |

### Which Contact Center features should I prioritize when comparing CallHippo and KrispCall?

Buyers comparing CallHippo and KrispCall should prioritize Call Recording, Integrations, Call Management Features, Analytics & Reporting, and International Number Provisioning.

- **Call Recording:** CallHippo (13 all-time mentions), KrispCall (42 all-time mentions); both products are frequently praised for this feature.
- **Integrations:** CallHippo integrates with Zoho CRM (3 all-time mentions); KrispCall integrates with Pipedrive (12 all-time mentions) and monday CRM (temporal-qualitative support).
- **Call Management Features:** CallHippo offers Conference Calls, Hold Music, Individual Download, Queue Management, and Session Queuing; KrispCall offers Inbound Screen Pop and Speech Analytics.
- **Analytics & Reporting:** Reviewers note CallHippo's analytics dashboard and reporting tools, while KrispCall is cited for unified callbox and reporting, though some reviewers seek more advanced analytics.
- **International Number Provisioning:** Both products are praised for easy setup and instant provisioning of international numbers, with KrispCall receiving specific mention for rapid activation and compliance support.

### What are the pros and cons of CallHippo vs KrispCall?

CallHippo's headline strength is its broad call management feature set, while KrispCall excels in ease of use and customer support.

- **CallHippo strengths:** Ease of Use (31 all-time mentions), Call Quality (20), Easy Setup (17), Reliability (16), Customer Support (14), Call Recording (13), Features (13), User-Friendly (11), Cost Efficiency (7).
- **CallHippo trade-offs:** Expensive or high cost (9), Poor call quality (8), Customer service responsiveness (6), Some advanced features require higher plans.
- **KrispCall strengths:** Ease of Use (120 all-time mentions), Customer Support (79), Helpful (62), Reliability (55), Call Quality (52), Calling Features (42), Call Recording (42), Easy Setup (37), Affordable (22), Easy Integrations (26).
- **KrispCall trade-offs:** Expensive or high cost (28), Limited advanced analytics, Some integrations and reporting features could be expanded, Occasional onboarding or billing transparency issues.

### Is CallHippo or KrispCall better for small businesses?

KrispCall is the better fit for small businesses, with higher reviewer satisfaction and a strong small-business user base.

- **CallHippo:** Small-Business segment; reviewers highlight ease of use and international calling, but note pricing can be high for smaller teams.
- **KrispCall:** Small-Business segment; reviewers consistently praise affordability, easy setup, and responsive support for small business needs.

### Which Contact Center platform has better integrations?

KrispCall is favored for integrations, with more reviewer-cited integration partners and higher mention counts.

- **CallHippo:** Integrates with Zoho CRM (3 all-time mentions).
- **KrispCall:** Integrates with Pipedrive (12 all-time mentions) and monday CRM (temporal-qualitative support); reviewers also mention smooth integration with Microsoft and HubSpot.

### How do CallHippo and KrispCall compare on customer support?

KrispCall and CallHippo are rated within 0.2 points on Quality of Support, indicating near-parity in reviewer satisfaction.

- **CallHippo:** Reviewers describe support as helpful and available 24/7, but some mention slow response times and unresponsiveness for account changes.
- **KrispCall:** Reviewers consistently praise the support team for being responsive, hands-on, and resolving issues quickly, with 79 all-time mentions for customer support.

### Which is easier to implement, CallHippo or KrispCall?

KrispCall and CallHippo score within 0.4 points on Ease of Setup, indicating parity in implementation experience.

- **CallHippo:** Reviewers highlight straightforward onboarding, easy setup, and quick hands-on experience, with 17 all-time mentions for easy setup.
- **KrispCall:** Reviewers consistently describe setup as simple, fast, and easy, with 37 all-time mentions for easy setup and positive onboarding experiences.

### Which product has better Call Recording?

KrispCall is more frequently praised for Call Recording, with higher all-time mention counts and positive reviewer sentiment.

- **CallHippo:** Call Recording (13 all-time mentions); reviewers note easy access to call recordings for quality assurance and training.
- **KrispCall:** Call Recording (42 all-time mentions); reviewers highlight good recording quality, fast playback, and effective use for training and compliance.