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Compare CallHippo and KrispCall 
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At a Glance
Market Segments
Small-Business (74.8% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
$0.00
$12.00 1 per user/month (billed annually)
CallHippo
Star Rating
(373)4.4 out of 5
Market Segments
Small-Business (74.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansKrispCall
Star Rating
(333)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 per user/month (billed annually)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CallHippo offers a more affordable entry-level price at $0.00, making it an attractive option for small businesses looking to minimize costs, while KrispCall starts at $15.00, which some users feel is a barrier for entry.
- Reviewers mention that KrispCall excels in ease of use and setup, scoring 9.3 in both areas compared to CallHippo's 8.9, indicating that users find KrispCall more intuitive and quicker to implement.
- Users on G2 highlight that KrispCall's call routing capabilities are superior, scoring 9.5 versus CallHippo's 8.7, with many praising the flexibility and efficiency of KrispCall's routing features.
- Reviewers say that CallHippo shines in call recording, receiving a score of 9.2, while KrispCall scored 9.7, indicating that users appreciate the quality and reliability of KrispCall's recording features more.
- G2 users report that KrispCall provides better mobile access and SMS capabilities, scoring 9.2 and 8.9 respectively, which users find essential for maintaining communication on the go, while CallHippo scored lower in these areas.
- Users mention that both products have strong performance evaluation features, but CallHippo's score of 9.1 slightly edges out KrispCall's 8.9, with users appreciating the detailed insights provided by CallHippo's reporting tools.
Pricing
Entry-Level Pricing
CallHippo
Basic
$0.00
Unlimited Users (Pay only for numbers)
- Click To Dial
- Al Global Connect
- Teams
KrispCall
Essential
$12.00
1 per user/month (billed annually)
Recommended for Small Businesses, Startups & Freelancers
- 5 user limit
- Global Phone Numbers
- Text Messages
Free Trial
CallHippo
Free Trial is available
KrispCall
No trial information availableRatings
Meets Requirements
8.8
287
8.9
310
Ease of Use
8.9
289
9.3
318
Ease of Setup
8.9
174
9.3
297
Ease of Admin
8.8
140
9.1
93
Quality of Support
8.9
292
9.0
304
Has the product been a good partner in doing business?
8.7
142
8.9
91
Product Direction (% positive)
8.1
257
7.6
310
Features by Category
Channels
9.0
78
|
Verified
9.2
114
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2
67
|
Verified
8.7
115
Feature Not Available
8.1
93
Generative AI
8.1
27
7.6
62
Functions
8.9
52
|
Verified
8.6
96
8.7
53
|
Verified
Feature Not Available
8.8
52
|
Verified
8.5
92
Feature Not Available
8.4
94
8.5
53
|
Verified
8.4
107
8.8
51
|
Verified
8.7
111
Feature Not Available
8.2
60
8.8
51
|
Verified
8.5
85
Agentic AI - Contact Center
8.3
9
8.3
25
8.7
10
8.3
28
8.5
10
8.1
25
8.5
10
8.3
24
Administrative
8.9
46
8.7
96
9.0
59
|
Verified
8.9
93
9.3
65
|
Verified
8.9
117
9.1
58
|
Verified
8.6
88
8.8
47
8.1
83
Platform
8.3
36
Feature Not Available
8.6
40
9.1
24
8.4
35
Feature Not Available
8.7
38
9.4
27
8.8
40
8.9
19
8.5
35
9.2
28
8.8
36
9.3
17
Generative AI
8.7
15
7.2
15
Workforce Management
9.1
40
9.0
25
9.1
43
8.8
19
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
7.5
6
Not enough data
5.7
5
Not enough data
Not enough data
Administrative
9.2
44
9.7
24
9.2
42
9.1
21
Platform Basics - VoIP Providers
Not enough data
Feature Not Available
Not enough data
8.8
15
Not enough data
Feature Not Available
Not enough data
8.1
14
Not enough data
Feature Not Available
Not enough data
8.5
12
Basic Communication
8.8
115
|
Verified
9.5
116
Feature Not Available
Feature Not Available
8.2
87
9.2
106
Feature Not Available
Feature Not Available
8.2
77
|
Verified
Feature Not Available
8.4
80
|
Verified
9.0
77
Agentic AI - VoIP Providers
Not enough data
7.5
6
Not enough data
Feature Not Available
Not enough data
7.9
7
Not enough data
7.2
6
Access
8.4
75
8.3
77
8.5
86
8.0
96
8.8
81
Feature Not Available
Advanced Features
8.3
76
|
Verified
Feature Not Available
8.2
78
|
Verified
8.4
72
8.8
103
|
Verified
9.4
119
Agentic AI - Outbound Call Tracking
Not enough data
7.9
28
Not enough data
7.4
45
Calling
Not enough data
8.7
137
Not enough data
Feature Not Available
Not enough data
8.7
86
Not enough data
9.0
126
Not enough data
8.0
38
Contacts
Not enough data
8.4
97
Not enough data
8.8
76
Not enough data
8.6
77
Insights
Not enough data
9.2
130
Not enough data
9.0
120
Not enough data
8.7
103
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
26
Categories
Categories
Shared Categories
CallHippo and KrispCall are categorized as VoIP Providers, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
CallHippo has no unique categories
KrispCall is categorized as Outbound Call Tracking
Reviews
Reviewers' Company Size
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KrispCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Marketing and Advertising
7.7%
Computer Software
7.7%
Education Management
6.0%
Financial Services
3.0%
Other
59.2%
Information Technology and Services
12.7%
Marketing and Advertising
11.1%
Outsourcing/Offshoring
6.6%
Computer Software
6.3%
Consulting
5.7%
Other
57.5%
Discussions
How can I get better prices from CallHippo?
5 Comments
PC
they have calling number in contact us or else ask a callback on CHAT support. They will callRead more
CallHippo has no more discussions with answers
What is KrispCall used for?
1 Comment
Official Response from KrispCall
KrispCall provides a cloud business phone system with features like virtual numbers, call routing, IVR menus, voicemail, SMS messaging, CRM integration,...Read more
KrispCall has no more discussions with answers
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