---
title: KrispCall Reviews
meta_title: 'KrispCall Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 383 reviews by the users' company size, role or industry
  to find out how KrispCall works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 383
  scale: '5'
date_modified: '2026-09-19'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# KrispCall Reviews
**Vendor:** KrispCall  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 383  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality.
## About KrispCall
KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries. It integrates with 100+ business tools including Salesforce, HubSpot, Pipedrive, Zoho CRM, Zendesk, Zapier, Make and Slack. Built for startups, growing businesses, BPOs and distributed sales and support teams, KrispCall helps businesses build a local presence, reach more customers and keep every customer conversation organized in one platform. Trusted by 9,000+ businesses worldwide.



## KrispCall Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users value the **ease of use** in managing calls and messages seamlessly within KrispCall's interface. (120 reviews)
- Users commend the **fast and helpful customer support** of KrispCall, enhancing their overall experience and usability. (79 reviews)
- Users value the **efficient customer support** of KrispCall, praising its promptness and exceptional understanding. (62 reviews)
- Users commend the **reliability** of KrispCall, noting stable call quality and seamless functionality for international calling. (55 reviews)
- Users praise the **crystal clear call quality** of KrispCall, making international communication seamless and enjoyable. (52 reviews)
- Calling Features (42 reviews)
- Users appreciate the **call recording** feature of KrispCall for enhancing communication efficiency in their daily tasks. (42 reviews)
- Users appreciate the **user-friendly interface** and the **comprehensive client management system** of KrispCall. (41 reviews)
- Calling Services (38 reviews)
- Easy Setup (37 reviews)

**What users dislike:**

- Users find the **pricing too high** , making it less feasible for many potential customers to use KrispCall. (28 reviews)
- Users find the **high cost** of KrispCall concerning, suggesting more flexible pricing options could improve satisfaction. (28 reviews)
- Users express frustration with **number issues** , including poor porting experience and hidden fees that complicate usage. (20 reviews)
- Users find **missing advanced analytics** in KrispCall limits functionality compared to larger competitors, affecting their overall experience. (19 reviews)
- Users find the mobile app lacking **essential features** , indicating a need for improvement and updates. (18 reviews)
- App Functionality (11 reviews)
- Delays (11 reviews)
- Slow Performance (11 reviews)
- Complex Processes (9 reviews)
- Limited Customization (9 reviews)

## KrispCall Reviews
  ### 1. Quick Setup, Consistent India–US Call Quality, and Cleaner Follow-Ups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akshay N. | Director Sales, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 17, 2026

**What do you like best about KrispCall?**

Setup was quick, call quality on India–US calls has been consistent, and having the shared number and call history in one place has made follow-ups with candidates and clients much cleaner.

**What do you dislike about KrispCall?**

The dashboard takes a bit of getting used to — not difficult, just not immediately obvious where everything sits.

**What problems is KrispCall solving and how is that benefiting you?**

We're a recruitment firm in Mumbai working with clients in the US and UAE, so our team needed to reach candidates and clients abroad without calling from personal Indian mobile numbers. Unknown international numbers get ignored, and recruiter call activity was invisible once it happened on someone's phone.
KrispCall gave us a US local number the team shares, so outbound calls land with a familiar area code and pickup rates are noticeably better. Call history and recordings sit in one place instead of scattered across devices, which means I can see what outreach actually happened, hand a candidate conversation to another recruiter without losing context, and keep client numbers with the business rather than with whoever made the call.

  ### 2. Simple and Organized Calling with a Powerful Dialer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Manish R. | Graphic Designer, Graphic Design, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** August 17, 2026

**What do you like best about KrispCall?**

What I like most about KrispCall is that the calling workflow feels simple and organized. The Power Dialer and campaign features make it easier to manage outbound calls and keep contacts organized without making the process feel complicated.

**What do you dislike about KrispCall?**

The main downside for me is that some of the more advanced options take a little time to get familiar with. I’d also like to see a wider range of integrations, more flexibility in some calling workflows, and clearer AI features. The overall performance has been good, but the pricing can feel less compelling when you’re not using all the available features. A smoother onboarding experience and more guidance around the different features would also make it easier for new users.

**What problems is KrispCall solving and how is that benefiting you?**

KrispCall helps solve the problem of managing outbound calling in a more organized way. It gives me a central place to handle contacts, campaigns, and calling activities instead of keeping everything separate. The Power Dialer helps make repetitive calling more efficient, while the interface keeps the workflow easy to follow. It also helps reduce some of the manual work involved in organizing sales calls and makes it easier to keep track of calling activity.

  ### 3. Flawless Connectivity, Affordable Calls, and an Intuitive AI-Powered Dialer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul S. | Chief Vacation Officer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 19, 2026

**What do you like best about KrispCall?**

Connectivity is clear and flawless. The calling rates are also very affordable, and it can be used to verify a WhatsApp Business account as well as other social media accounts. Highly recommended. The UI/UX of the dialer and dashboard is very user-friendly and easy to understand. I’ve also contacted the support team, and they made the onboarding process so simple that anyone can complete it in just a few minutes. additional benefit is it's AI and intelligence integrated into the system as it's an icing on the top. integrating the system with other tools is also very easy.

**What do you dislike about KrispCall?**

as far as there's nothing to mention about disliking the system as the performance is completely up to the mark.

**What problems is KrispCall solving and how is that benefiting you?**

it's a go to platform which helps small and medium enterprises to work from anywhere and give a local access to it's overseas prospects.

  ### 4. Instantly Activated Virtual Numbers with Crystal-Clear International Calls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jefferson U. | Marketing Head, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 01, 2026

**What do you like best about KrispCall?**

The ability to instantly purchase and activate virtual phone numbers from different countries is a game-changer. It allowed my business to establish a local presence in international markets without needing a physical office. The setup was incredibly fast, and the international call quality is surprisingly clear

**What do you dislike about KrispCall?**

The mobile app is already very good and reliable, but I would love to see even more advanced customization options in the mobile interface in future updates, similar to what is available on the desktop web version. It's a minor nitpick, but having the full feature set on mobile would be perfect

**What problems is KrispCall solving and how is that benefiting you?**

The Problem: "My team works completely remotely across different cities, and we struggled to maintain a professional, unified business phone system. We were wasting time using our personal numbers, which hurt our credibility with clients."

The Benefit: "KrispCall completely solved this by giving us instant, professional virtual numbers that we could set up in minutes. We now have a single shared business line that rings directly to our laptops and mobile phones. It has made our remote team look highly professional and organized, and we never miss a lead even when we are traveling."

  ### 5. KrispCall Makes Business Calls Simple with Reliable Quality and Responsive Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allan K. | Head of Engineering, Information Technology and Services, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 06, 2026

**What do you like best about KrispCall?**

What I like best about KrispCall is how easy it is to set up and use. The interface is clean and intuitive, making it simple to manage business calls without a steep learning curve. It has helped us keep our business communications organized, and the overall call quality has been reliable. I also appreciate the responsive customer support whenever we've had questions or needed assistance.

**What do you dislike about KrispCall?**

Like most cloud communication platforms, there are occasional minor issues, but nothing that has significantly affected our day-to-day use. I'd like to see even more integrations and continued improvements to performance and customization options as the platform evolves.

**What problems is KrispCall solving and how is that benefiting you?**

KrispCall has helped us centralize our business communications by keeping business calls separate from personal numbers and making it easier for our team to manage customer conversations. This has improved our professionalism, made communication more organized, and simplified collaboration across our team.

  ### 6. Extremely Easy to Use, Fast & Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samuel P. | Founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 27, 2026

**What do you like best about KrispCall?**

It’s extremely easy to use, and the support team is excellent if you have any questions during setup. They respond quickly and help you reach a solution efficiently.<br><br>It also made it simple for me to get started with a brand-new US phone number so I could easily call other US numbers. If I close one sale using Krispcall, my money will have returned at least 30x

**What do you dislike about KrispCall?**

So far it's all looking good, but they do have A LOT of features, so looking at the dashboard can be daunting. But, if you look closely, you'll find what you need easily.

**What problems is KrispCall solving and how is that benefiting you?**

It helped me purchase a US phone number for my business, it helps me find new clients by using their platform for cold calling.

  ### 7. Exceptional Call Quality and a Truly Free, Client-Friendly Support Line

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erik S. | Account Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 20, 2026

**What do you like best about KrispCall?**

The standout feature for us is the exceptional, high call quality paired with the ease of giving our clients a completely free channel to reach us. Our callers can connect directly with our support agents without ever worrying about long-distance fees or cell minutes usage.

**What do you dislike about KrispCall?**

The current call reporting dashboard covers the basic call logs well, but i would really like to see better, more granular analytics specifically designed for tracking toll-free line metrics, such as peak call times and automated weekly trend graphs to help optimize our agent staffing.

**What problems is KrispCall solving and how is that benefiting you?**

KrispCall completely eliminates the cost barrier that often keeps remote or out-of-state prospects from making an initial inquiry. By offering a high-quality toll-free line, we've successfully removed a massive friction point for our customer base. It encourages more inbound calls over cold emails, which allows our team to resolve client issues on the spot and build significantly stronger relationships.

  ### 8. KrispCall’s Hands-On, Responsive Support Makes Compliance Setup Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Oscar L. | SDR/BDR, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 14, 2026

**What do you like best about KrispCall?**

The customer support team is incredibly responsive and hands-on. Setting up virtual business numbers often comes with a lot of compliance and regulatory verification hurdles depending on the country, but KrispCall's support team essentially walked us through the paperwork. Whenever we open a live chat ticket, we get a real, helpful human who stays on the line until the issue is completely resolved rather than throwing generic help docs at us.

**What do you dislike about KrispCall?**

The support itself is flawless, but I'd love it if they could add a built-in tracker inside the user dashboard to show the exact real-time status of pending number verifications so we don't have to ping chat for updates.

**What problems is KrispCall solving and how is that benefiting you?**

They completely eliminate the downtime and frustration that usually comes with switching or onboarding a new phone system. Having an attentive, knowledgeable support team means any minor configuration glitch or routing question gets fixed in minutes, allowing our business operations to keep running smoothly without interruption.

  ### 9. Extremely Easy to Use, Great Pricing, and Fast, Efficient Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samuel P. | Trader, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 27, 2026

**What do you like best about KrispCall?**

It's extremely easy to use, their pricing is great compared to alternatives, and their support team is fast and efficient It's a standalone tool used for sales so I do not integrate it with other tools, it's like using a phone -- just get the calls done and do everything else elsewhere.

**What do you dislike about KrispCall?**

There's tons of features, so at times it can be daunting to look at the dashboard, but if you read closely you'll find what you need.

**What problems is KrispCall solving and how is that benefiting you?**

Cold calling -- it provided me with a US phone number and a call system I can use to make sales online.

  ### 10. Easy Setup, Reliable Calling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ibrahim T. | CEO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 04, 2026

**What do you like best about KrispCall?**

I've been using KrispCall for outbound calling, and the setup was straightforward. The interface is easy to use, call quality has been good, and features like SMS and Power Dialer are useful. Overall, it's been a good experience so far.

**What do you dislike about KrispCall?**

KrispCall has been easy to use and reliable. One improvement I'd suggest is adding more detailed call reporting and analytics to help businesses track team performance more effectively.

**What problems is KrispCall solving and how is that benefiting you?**

KrispCall is helping me centralize my business communication by providing a single platform for outbound calls, SMS, and virtual phone numbers. It has made it easier to reach prospects professionally, manage conversations efficiently, and communicate with clients without relying on personal phone numbers.

  ### 11. Great option for staying connected while traveling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jannah V. | Independent Business Development Consultant, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 10, 2026

**What do you like best about KrispCall?**

I’ve been using KrispCall for around 5–6 months now, and it has been really useful for me. I travel and move between countries quite often, so having a reliable way to keep my phone numbers active wherever I am is very important, especially for work.

KrispCall makes it easy for me to receive calls and messages without having to constantly change numbers, which has made staying connected with clients and professional contacts much easier.

I’ve also had a good experience with their customer support. Rutuja has been very helpful and attentive whenever I’ve needed assistance. Overall, it’s been a very convenient solution for my lifestyle and work.

**What do you dislike about KrispCall?**

Nothing. Works pretty well and never have any issues. Just would be amazing to reduce the monthly fee

**What problems is KrispCall solving and how is that benefiting you?**

Gave me ctra saldo

  ### 12. Seamless Call Recording Sync Across Devices, Perfect for On-the-Go Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabriel S. | Account Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 15, 2026

**What do you like best about KrispCall?**

I love that recordings sync across my phone and laptop. I usually review calls on mobile while commuting and the playback at 1.5x speed is just perfect. Everything is right there in the conversation thread.

**What do you dislike about KrispCall?**

The only minor thing I noticed is that recording is not included in the Essential plan. Once we moved to Standard it was totally worth it, just wish we had access to it a little sooner.

**What problems is KrispCall solving and how is that benefiting you?**

I manage a small remote team and could never really tell how calls were going without being on every one. Now I listen to a few recordings each week, spot what needs work, and give specific feedback. The team has improved a lot because of it.

  ### 13. Pipedrive Keeps Our Deals in Sync Across Time Zones

**Rating:** 4.5/5.0 stars

**Reviewed by:** Owen B. | QA Analyst, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 08, 2026

**What do you like best about KrispCall?**

Pipedrive connects well and that's the main thing for us. Calls save to the right deal on their own, no one has to add anything. We work in different time zones so everyone being able to just open a deal and see what happened is really helpful.

**What do you dislike about KrispCall?**

Finding the right settings take more clicks than it should. It works fine once you know where to look but it took some time to figure out. The help docs are okay for basic stuff but didn't help much when we had a more specific question.

**What problems is KrispCall solving and how is that benefiting you?**

Our old phone system had nothing to do with our customer database. Calls had to be added by hand and most of the time it just didn't happen. Managers had no idea what was going on without asking around. Now it's all just there already. A lot less back and forth for everyone.

  ### 14. Smooth, Reliable Calls with a Supportive Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rohit G. | Global Talent Acquisition Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 15, 2026

**What do you like best about KrispCall?**

Calls are very smooth, with no network issues, and the team is very supportive.

**What do you dislike about KrispCall?**

Call charges are $0.02 USD per minute, which should be avoided. Incoming and outgoing calls should be unlimited instead.

**What problems is KrispCall solving and how is that benefiting you?**

KrispCall provides an international calling service with a dedicated number. This has been beneficial for us in our US staffing services.

  ### 15. Excellent Call Quality and Responsive Help Desk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hassan R. | Senior Graphic Designer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 02, 2026

**What do you like best about KrispCall?**

Quality of Call and help desk response
The mobile app is also good
Easy to navigate
Pricing is a bit steeper but the voice quality and lag is very less which covers the cost.

**What do you dislike about KrispCall?**

Nothing so far. The app is good and has no issues

**What problems is KrispCall solving and how is that benefiting you?**

I am able to keep in touch with my clients and follow up as well

  ### 16. Easy, Reliable, and Affordable Calling for Overseas Clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 21, 2026

**What do you like best about KrispCall?**

I work from the Philippines and had to call US numbers like government, private individuals, and companies. KrsipCall made my work lighter as it is easy to use. Very reliable for my work setup as I need to connect to clients and customers overseas. It is also cheap to call. I've used it for multiple hours already, and I just used around $10 credits. Their support is also always available and easy to reach out to.

**What do you dislike about KrispCall?**

I just don't like the message button on the right side. It covers the text field when I wanted to use the text messaging feature.

**What problems is KrispCall solving and how is that benefiting you?**

I work from the Philippines and had to call US numbers like government, private individuals, and companies. KrsipCall made my work lighter as it is easy to use. I used Google Voice before, but it had limitations, like we need to have a Google Workspace account, etc.

  ### 17. Good App-Based Calling, but Billing Needs More Transparency

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 08, 2026

**What do you like best about KrispCall?**

KrispCall made it relatively easy to purchase a Brisbane local number and receive calls through the mobile app while overseas. The app-based calling feature is the main value for me, since it allows someone in Australia to dial a local number while I can answer from another country over Wi-Fi or mobile data. The support team was also responsive during setup and helped investigate a billing issue after I provided call details.

**What do you dislike about KrispCall?**

The onboarding and billing transparency could be improved. It was not immediately clear that Australian local numbers require verification, or exactly how charges would be calculated for inbound calls. During testing, some inbound calls from a Brisbane landline were initially charged at a much higher rate because the caller appeared as “anonymous.” Support investigated and credited the overcharge, which I appreciated, but I had to spend significant time analyzing the call detail report and following up. Clearer upfront explanations, easier access to itemized call charges, and more predictable billing would make the experience much better.

**What problems is KrispCall solving and how is that benefiting you?**

KrispCall is helping solve the problem of staying reachable through a local Australian number while living overseas and traveling frequently. In my case, the main benefit is that a family member in Brisbane can dial a local 07 number and reach me through the mobile app, without needing to understand international dialing or use a separate app. It also has potential value for future Brisbane-based business contacts, since it creates a local point of contact while I remain based in Japan.

  ### 18. Effortless Auto-Dialing with Handy Ringless Voicemail Drops

**Rating:** 4.5/5.0 stars

**Reviewed by:** Leon C. | Startup Founder, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 06, 2026

**What do you like best about KrispCall?**

It just dials.I load my contact list, set the priority, and it works through it automatically. Skips unanswered calls and moves on. No one has to sit there waiting to see if someone picks up. The ringless voicemail drop is a nice touch too. If someone misses my call, they still get context before calling back.

**What do you dislike about KrispCall?**

I wish there were a bit more flexibility in how you filter contacts before a campaign. Right now, it gets the job done, but i'd like more control over sorting before the dialer starts running.

**What problems is KrispCall solving and how is that benefiting you?**

Manual dialing was killing time. I should have been spending on actual conversations. Now my call volume is up, and i'm not burning out doing the repetitive stuff.

  ### 19. Clear, Stable Call Quality with a Simple, Easy-to-Learn Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 16, 2026

**What do you like best about KrispCall?**

The call quality has been clear and stable, which is very important and the interface is simple to use, and it doesn’t take much time to get familiar with the platform.

**What do you dislike about KrispCall?**

So far, I haven’t faced any major issues. Maybe a bit more feature depth and flexibility would make it even better.

**What problems is KrispCall solving and how is that benefiting you?**

It solves the challenge of making reliable international calls. I can easily connect with US clients using a local number, and the call quality is clear, which improves my daily communication.

  ### 20. Simple, Reliable, and Great Call Quality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Siham A. | Freelancer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 24, 2026

**What do you like best about KrispCall?**

Very simple to use, reliable, and the call quality has been great so far.

**What do you dislike about KrispCall?**

Nothing significant so far. My experience has been positive.

**What problems is KrispCall solving and how is that benefiting you?**

As a freelancer, I had trouble finding a reliable business calling solution because many providers require a registered company. KrispCall made it easy to get started without that requirement, so I can make and manage professional calls for my clients.

  ### 21. Simple Setup, Centralized Business Communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abe A. | Chief Growth Officer, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 06, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about KrispCall?**

I like that KrispCall is simple to use and keeps all my business calls in one place. It helps me manage business calls easily and keeps customer communication organized. The initial setup was pretty easy and didn't take much time.

**What do you dislike about KrispCall?**

I find that the quality sometimes varies, and I think the interface could be a little smoother. Improving call stability and making the interface a bit more simple and responsive would make the overall experience better.

**What problems is KrispCall solving and how is that benefiting you?**

I use KrispCall to manage business calls easily and keep customer communication organized.

  ### 22. KrispCall Made Our Business Calls Simple and Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Techsys W. | Founder, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 23, 2026

**What do you like best about KrispCall?**

I am using KrispCall 2 years I am very happy with their service. KrispCall dashboard and call recording facilities are very helpful. Now my business stable because of KrispCall virtual phone system. If someone needed international phone number for your business go for KrispCall.

**What do you dislike about KrispCall?**

I am not dislike. KrispCall is very good service provider company

**What problems is KrispCall solving and how is that benefiting you?**

For my business I need a united state phone number so I was searching many more and I had using more but end of all my experience better for KrispCall I really love it.

  ### 23. Easy Direct Calls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cesar R. | Media, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 21, 2026

**What do you like best about KrispCall?**

I love that I can make direct calls to Colombia and it’s easy

**What do you dislike about KrispCall?**

The instructions could be better when joining

**What problems is KrispCall solving and how is that benefiting you?**

No complaints

  ### 24. Easy Navigation with Impressive Number and Dialer Feature.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abdul-Raqeeb H. | SDR and BDR, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 11, 2026

**What do you like best about KrispCall?**

I really like the easy navigation, along with the impressive number and dialer features.

**What do you dislike about KrispCall?**

I think there should be a free trial available so users can try it out before making a commitment.

**What problems is KrispCall solving and how is that benefiting you?**

I use it for making and receiving international calls.

  ### 25. KrispCall’s Lightning-Fast Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** yaseen a. | Onwer/manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 14, 2026

**What do you like best about KrispCall?**

KrispCall support responds very quickly.

**What do you dislike about KrispCall?**

I don’t see anything I don’t like about KrispCall.

**What problems is KrispCall solving and how is that benefiting you?**

I needed a UK-based virtual phone number for my business, and I couldn’t find anything better than Krispcall.

  ### 26. Great Overall Experience with Excellent Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kumar P. | Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 19, 2026

**What do you like best about KrispCall?**

Customer support is good, overall it is good

**What do you dislike about KrispCall?**

nothing, maybe sometimes call drop due to internet issue or slow connection.

**What problems is KrispCall solving and how is that benefiting you?**

krispcall is providing calling and sms solutions to companies.

  ### 27. Awesome, Easy-to-Use App at a Great Price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matija M. | Seller, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 18, 2026

**What do you like best about KrispCall?**

This is an awesome app that’s easy to use, and it’s very cheap.

**What do you dislike about KrispCall?**

There’s nothing to mention for now. Maybe the design feels a bit old, but that’s it.

**What problems is KrispCall solving and how is that benefiting you?**

The benefits and solutions are what I already mentioned. Calls are very cheap, and it’s easy to use.

  ### 28. Outstanding Support and Seamless Aussie Calling from Abroad.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig M. | Co Founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 17, 2025

**What do you like best about KrispCall?**

The support before and the live support has been brilliant! The ease of using an Australian nymber to call Australian businesses is a game-changer for me as i live in Spain...OZ Folks don't pick up European numbers often. Thanks for this amazing set up. My pick up call rates have jumped from 3.45% to 35% on cold outreach alone.

**What do you dislike about KrispCall?**

Some of your support are either, young and maybe English light not be their 1st language, which is cool, however asking a direct question I had to really think clearly in how to ask to get a straight forward out of the box answer sometimes. But all good. Thanks

**What problems is KrispCall solving and how is that benefiting you?**

Pick-up rates have increased dramatically. Even though it's only the first week, whenever there was any misunderstanding, from my first time user side,  the support team resolved it immediately. Thank you for the great help.

  ### 29. Simple Setup and Great Call Quality

**Rating:** 4.5/5.0 stars

**Reviewed by:** K M. | Office Administrator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 06, 2026

**What do you like best about KrispCall?**

Setup is simple and easy and call quality is great

**What do you dislike about KrispCall?**

Nothing so far for me to report at this stage

**What problems is KrispCall solving and how is that benefiting you?**

Ability for remote staff to answer incoing calls

  ### 30. Intuitive Dashboard with Stellar Call Quality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Richard O. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 09, 2026

**What do you like best about KrispCall?**

I find KrispCall easy to use and very intuitive, with a well-organized dashboard. The quality of calls is very clear, and messages arrive without lag or delay. I really appreciate the first-class customer service, and I want to give a special mention to Rutuja for calling to ensure the service was meeting my expectations, which I appreciated. I like the reliability and consistency of the service. The initial setup was very easy.

**What do you dislike about KrispCall?**

Nothing comes to mind. I will inform you if it does.

**What problems is KrispCall solving and how is that benefiting you?**

KrispCall allows me to stay in contact worldwide with clear call quality and no message lag. Its reliability and consistent customer service are especially valuable.

  ### 31. Reliable, Easy-to-Use KrispCall with Quick, Hassle-Free Onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 05, 2026

**What do you like best about KrispCall?**

We’ve had an outstanding experience with KrispCall. The platform is reliable, easy to use, and the onboarding process was quick and hassle-free. The pricing was affordable as well.

**What do you dislike about KrispCall?**

Maybe we could have more choices of number of different countries.

**What problems is KrispCall solving and how is that benefiting you?**

It has made managing our business communications much more efficient, and we’d highly recommend it to anyone looking for a dependable cloud phone solution.

  ### 32. Instant Numbers, Effective Spam Blocking, and Smooth Ring Groups

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christian M. | Shift manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 15, 2026

**What do you like best about KrispCall?**

Toll-free and local numbers can be obtained immediately, call blocking is very effective at blocking spam calls, ring groups distribute calls evenly across the team.

**What do you dislike about KrispCall?**

International rates for calls could be more competitive. Lack of some advanced analytics tools.

**What problems is KrispCall solving and how is that benefiting you?**

They were able to get us our toll-free number in minutes, not days. Spam call blocking has been very effective at reducing the number of junk calls reaching the team. Ring groups make sure customers don't have to wait too long for someone.

  ### 33. Instant Number Provisioning, Crisp UK Call Quality, and Handy Bulk SMS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Evan C. | Reservation Agent, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 12, 2026

**What do you like best about KrispCall?**

Country number provisioning is instant. Bulk SMS for campaign follow-ups was a bonus feature we now use daily. Call quality to the UK is crisp.

**What do you dislike about KrispCall?**

WhatsApp integration is still listed as planned rather than live. That's a gap for clients who only communicate via WhatsApp Business.

**What problems is KrispCall solving and how is that benefiting you?**

I was juggling three SIM cards across client markets. KrispCall consolidated everything into one app and I look more professional to clients who see a local number.

  ### 34. KrispCall Revolutionized Our Communication Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Srushtidhar L. | AI Voice Agent &amp; AI Automation Strategist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 27, 2025

**What do you like best about KrispCall?**

KrispCall has been a game-changer for our communication workflow. The dashboard is super intuitive, making it easy to manage multiple numbers, track calls, and collaborate with the team. The call quality is consistently clear, and I love that everything, from call logs to voicemail,is neatly organized in one place.

**What do you dislike about KrispCall?**

Honestly, nothing major so far. A few small features I’d love to see in the future, but overall it already does more than most tools in this price range.

**What problems is KrispCall solving and how is that benefiting you?**

KrispCall helped streamline our outbound and inbound communication. We no longer juggle between tools, and our clients get a more professional calling experience. It’s saving us time and making our operations feel much more organized.

  ### 35. Cheaper International Calling with Surprisingly Accurate Voicemail Transcriptions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Laurel I. | Product Analyst, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 13, 2026

**What do you like best about KrispCall?**

International calling rates are way cheaper than our old provider, voicemail transcriptions are surprisingly accurate.

**What do you dislike about KrispCall?**

Works reliably, would love to see dark mode added in future updates.

**What problems is KrispCall solving and how is that benefiting you?**

Honestly impressed with what we're getting for the price. We make international calls regularly and the rates are way better than what we paid before. The transcription thing is weirdly good - catches like 90% of words correctly. HubSpot integration worked smoothly which was a relief.

  ### 36. Efficient Connections with Room for Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ali A.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 24, 2025

**What do you like best about KrispCall?**

I like how KrispCall is simple to use and quite efficient. It's very convenient to connect with my overseas clients through SMS, and having a local number while sitting in India is a big plus. The MMS feature is a great help, especially when people send photos. Compared to other apps I've used, KrispCall is more satisfactory in terms of call connectivity.

**What do you dislike about KrispCall?**

Sometimes the app hangs up and feels a bit slow. When talking to people, they occasionally complain about voice issues—not exactly voice breaks, but something like it runs a little slow. The interface can improve a little as well.

**What problems is KrispCall solving and how is that benefiting you?**

I use KrispCall to connect with overseas clients via SMS, enjoying the convenience of a local number. The MMS feature helps with receiving photos, and it offers better connectivity than previous apps I've used.

  ### 37. Reliable Cloud Calling for Remote Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yoichi H. | L&amp;D Specialist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 10, 2026

**What do you like best about KrispCall?**

KrispCall is a reliable and easy-to-use communication tool. The call quality is excellent, the interface is intuitive, and it has significantly improved our team’s efficiency. A solid solution for modern business communication.

**What do you dislike about KrispCall?**

Occasional call quality hiccups: Rare lag/echo or drops during peak hours or with weaker internet connections.

**What problems is KrispCall solving and how is that benefiting you?**

We can handle customer calls faster with call routing/IVR and fewer missed calls.
The team can call and text from one shared platform, even when working remotely.
It improves professional presence (dedicated business numbers instead of personal phones).

  ### 38. Best Calling Service with Crystal-Clear Voice Quality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 05, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about KrispCall?**

Best calling service with voice clarity.

**What do you dislike about KrispCall?**

Nothing. Everything works just great. No complaints

**What problems is KrispCall solving and how is that benefiting you?**

Speaking to important clients

  ### 39. Easy IVR Builder and Unified Callbox That Keep the Team Aligned

**Rating:** 4.5/5.0 stars

**Reviewed by:** Judo K. | Technical Team Lead, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 05, 2026

**What do you like best about KrispCall?**

The IVR builder is genuinely easy - I setup a three-level menu in under an hour with no prior experience . The Unified callbox keeps the team alligned on which customer issues are open. Call recording quality is good and playback is fast.

**What do you dislike about KrispCall?**

We experienced 3 separate call drops incidents in the first week that prevented outbound calling.

**What problems is KrispCall solving and how is that benefiting you?**

still better than many voip providers

  ### 40. KripCall

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 18, 2025

**What do you like best about KrispCall?**

The initial application process for a number on KripiCall was quick and easy. They have excellent customer support and respond immediately to a query. Once activated it is easy to receive a call.

**What do you dislike about KrispCall?**

The initial application process for a number on KripiCall was quick and easy — until it came time for activation. At no point did they mention that a full FICA verification would be required, which ended up taking four days. This unexpected delay caused major setbacks for our business, as we urgently needed the number.

To make matters worse, once the number was finally activated, it didn’t work. We had to follow up with support to get it fixed — something that should have been tested on their end before releasing it to the user.

Adding to the frustration, KripiCall charges the subscription fee even before your number is activated. Paying for a service you can’t use yet is unacceptable. They need to be far more transparent about the process from the start, especially for users relying on this for time-sensitive business needs.

**What problems is KrispCall solving and how is that benefiting you?**

Replacing Clunky Hardware with a Unified Cloud System. Bringing All Calls, Texts, and Voicemails into One Place. Smarter Call Handling & Management Tools

  ### 41. Easy Setup and a Smooth User Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 19, 2026

**What do you like best about KrispCall?**

Its east to setup and the user experience is fine

**What do you dislike about KrispCall?**

It is a bit expensive to use for personal use

**What problems is KrispCall solving and how is that benefiting you?**

I need a usa number to call official institution

  ### 42. Crystal-Clear Calls with Simple Setup and Budget-Friendly Plans

**Rating:** 4.0/5.0 stars

**Reviewed by:** Deon G. | Project Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 04, 2026

**What do you like best about KrispCall?**

Crystal clear calls, simple setup, excellent integration options, and budget-friendly plans.

**What do you dislike about KrispCall?**

Some lag during busy hours and reporting customization is limited.

**What problems is KrispCall solving and how is that benefiting you?**

This platform has enhanced our communication efficiency and team accountability. The ability to manage multiple business numbers from one place is a game-changer. We've seen better call management and improved customer engagement since switching to KrispCall.

  ### 43. Convenient Browser-Based Calling, Useful SMS, and Easy Team Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tricia P. | Marketing Lead, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 12, 2026

**What do you like best about KrispCall?**

Browser-based calling is convenient, SMS features are useful, easy to add new team members.

**What do you dislike about KrispCall?**

everything is pretty good, i dont have any complain.

**What problems is KrispCall solving and how is that benefiting you?**

Honestly didn't expect much when we first tried it, but KrispCall surprised me. Being able to make calls right from the browser without installing anything is super convenient.

  ### 44. Super Easy Setup, Clear Audio Calls, and Fair Pricing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alicia C. | Sales Executive, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 31, 2026

**What do you like best about KrispCall?**

Super easy to get started, audio calls are clear, Pricing is fair comparatively to others.

**What do you dislike about KrispCall?**

Only thing i don't like is everytime i login i have to type captcha which i feel iritating.

**What problems is KrispCall solving and how is that benefiting you?**

before i was user of Ringcentral then i heard about krispcall and i thought to give it a try and surprisingly this one is good and pricing is also cheaper comparatively.

  ### 45. Great first experience, really impressed so far!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Piper H. | Sales Development Executive, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 17, 2025

**What do you like best about KrispCall?**

As someone new to these cloud phone system, I've got to say my experience with Krispcall has been surprisingly smooth. Setting up my voicemail gave me a tiny bit of trouble, but a support person jumped on chat and got me sorted in literally minutes. That kind of quick help makes a huge difference.

**What do you dislike about KrispCall?**

Honestly, I haven't really hit any snags yet. The whole system feels pretty intuitive and calls come through crystal clear. I'm genuinely impressed with how straightforward everything is.

**What problems is KrispCall solving and how is that benefiting you?**

Being an outside sales rep means I'm rarely at my desk. I'm always on the move. Krispcall has been a game-changer because it means I'm never out of touch. I can take calls, send texts and manage everything from my phone or laptop, no matter where I am. It's letting me stay connected with my customers and prospects seamlessly, which is huge for my productivity and closing deals.

  ### 46. All-in-One Cloud Phone Solution That Simplifies Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 05, 2025

**What do you like best about KrispCall?**

All-in-one cloud phone system — KrispCall brings calls, SMS/texts, voicemails, and contact logs into a single unified platform, so you don’t need separate tools for each.

**What do you dislike about KrispCall?**

Limited advanced analytics compared to bigger competitors
While KrispCall offers basic call analytics, call logs, and tracking, its advanced reporting features (like deep agent performance dashboards, predictive analytics, or AI-driven insights) are still not as strong as those provided by some larger, more established cloud-telephony platforms.
For companies that need very detailed analytics for large support teams, this could feel slightly limiting.

**What problems is KrispCall solving and how is that benefiting you?**

KrispCall solves the problem of managing multiple phone numbers and business communications by bringing everything—calls, messages, voicemails—into one unified platform, so you don’t need multiple devices or SIM cards.

  ### 47. Easy and convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sameer M. | COO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 18, 2026

**What do you like best about KrispCall?**

It’s very simple to use and it’s dead simple.

**What do you dislike about KrispCall?**

Nothing to add right now, but it would be great if you offered more options like a monthly plan instead of charging per call.

**What problems is KrispCall solving and how is that benefiting you?**

I used Krisp a year ago, and now I’m back to using it again. The UI/UX is solid, and it’s dead simple to use.

  ### 48. Sophisticated Combox Feature That Streamlines Customer Inquiries

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marco T. | CEO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 10, 2025

**What do you like best about KrispCall?**

The combox feature is quite sophisticated, and it has been very helpful for my customer's business by directing inquiries to the appropriate channels.

**What do you dislike about KrispCall?**

The registration process must be followed quite strictly, which can be time-consuming, especially if you are setting up a local business number in Switzerland.

**What problems is KrispCall solving and how is that benefiting you?**

I run a rental business focused on family products, so it's important for me to direct customer inquiries to the appropriate channels and maintain a 5-star level of service.

  ### 49. Effortless, Reliable, and Intuitive—Krispcall Exceeds Expectations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 27, 2025

**What do you like best about KrispCall?**

After dealing with so many tools that fell short, Krispcall feels like a breath of fresh air. It’s incredibly easy to use, completely glitch-free, and everything just works. On top of that, the connection quality is excellent.
I really like the user interface because it's intuitive and I can find all functionalities that I need really quickly. Their customer support is also really good, they were quick to respond when I had a question.

**What do you dislike about KrispCall?**

None that I encountered so far. Everything has been running smoothly!

**What problems is KrispCall solving and how is that benefiting you?**

I need to call international leads and not spend a fortune on those calls. KrispCall is functional, reliable and affordable!

  ### 50. Krispcall’s Seamless Microsoft CRM Integration Makes Calling Effortless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sean D. | Chief Product Officer, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 06, 2026

**What do you like best about KrispCall?**

Krispcall integrates with CRM like Microsoft so perfectly so it's too easy call from my CRM directly.

**What do you dislike about KrispCall?**

I wish there was a file sharing option and MMS options as a features in here.

**What problems is KrispCall solving and how is that benefiting you?**

In the past we used to lose deals cuz calls were going unanswered now the problem is almost solved.


## KrispCall Discussions
  - [What is KrispCall used for?](https://www.g2.com/discussions/what-is-krispcall-used-for) - 1 comment

- [View KrispCall pricing details and edition comparison](https://www.g2.com/products/krispcall/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-09-21+08%3A43%3A30+-0500&secure%5Bsession_id%5D=b9a9b63e-aa94-459a-8b93-6ac54fe605e9&secure%5Btoken%5D=4980f0678d95d2e723f87df8eedb78e1fa007df210ae3e86551e4b1f49d97a8c&format=llm_user)

## KrispCall Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Channels**
- Voice
- Mobile SMS
- Email

**Platform**
- Mobile Access
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution
- Call Transfer
- Contact Management
- Call Center Management
- Multi-Channel Management
- Survey/Poll Management
- Campaign Management
- Call List Management

**Generative AI**
- AI Text-to-Speech
- Generative AI

**Generative AI**
- AI Text-to-Speech
- Generative AI

**Platform Basics - VoIP Providers**
- Call Management
- Integrations
- SIP trunking services
- Contact Management
- Communication Management
- Fax Management
- Call List Management
- Call Center Management
- Queue Management
- Third-Party Integrations
- Computer Telephony Integration
- Real-Time Monitoring
- Call Monitoring
- Workflow Management
- Call Center Integration

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Basic Communication**
- Phone Calls
- Instant Messaging
- Desk-to-Desk Calls
- SMS Messaging
- Chat/Messaging
- Video Call Recording
- Two-Way Audio & Video
- SIP Trunking

**Calling**
- Record Calls
- Call Types
- Click-to-Call
- Auto Dialer

**Functions**
- Call Routing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data
- Predictive Dialer
- Automated Routing
- Real-Time Analytics
- Reporting/Analytics

**Workforce Management**
- Call Monitoring
- Performance Evaluation
- Real-Time Monitoring
- Monitoring

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Computer Telephony Integration
- Multi-Language

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration
- Computer Telephony Integration

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Adaptive Learning
- Proactive Assistance

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data
- Contact Management

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment
- Callback Scheduling
- Activity Dashboard
- Call Reporting

**Administrative**
- Call Recording
- Reporting & Dashboards
- Call Reporting
- Real-Time Reporting

**Additional Functionality**
- API
- Alerts/Notifications
- Call Transfer
- Data Import/Export
- Call Scripting
- Interaction Tracking
- Collaboration Tools
- Call Monitoring
- Customizable Reports
- Contact Management
- Activity Tracking
- Automatic Call Distribution
- Contact Database
- Chatbot
- Call Center Management
- Performance Management
- Call Tracking
- CRM
- Reporting & Statistics
- Quality Management
- Agent Interface
- Queue Management
- Customer History
- Voice Mail
- Monitoring
- Call List Management
- Chat/Messaging
- Workforce Management
- Campaign Management
- AI Copilot
- Email Management
- Caller ID
- Multi-Channel Communication
- Real-Time Monitoring

**Additional Functionality**
- Chat/Messaging
- Multi-Channel Communication
- Customer History
- Alerts/Notifications
- Real-Time Analytics
- Phone Key Input
- Call Logging
- Customizable Reports
- Real-Time Data
- AI Copilot
- CRM
- Reporting & Statistics
- Activity Tracking
- Live Chat
- Call Scripting
- Contact Database
- Voice Mail
- Voice Customization
- API
- Call Tracking
- SMS Messaging
- Callback Scheduling
- Caller ID
- Predictive Dialer
- Surveys & Feedback
- Auto-Dialer
- Pre-recorded Messages
- Real-Time Notifications
- Multiple Scripts
- Interaction Tracking
- Call Disposition

**Access**
- Software Pairing
- Browser Extension

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Note Taking
- AI/Machine Learning

**Additional Functionality**
- Meeting Management
- AI Copilot
- Reminders
- Recommendations
- Lead Distribution
- Workflow Management
- Performance Management
- Dashboard
- Email Management
- Lead Management
- Activity Tracking
- Email Templates
- Third-Party Integrations
- Customizable Fields
- Sales Pipeline Management
- Generative AI
- Automatic Call Distribution
- Call Monitoring
- Lead Capture
- Deal Management
- Call List Management
- Multi-Channel Communication
- Call Recording
- For Contact Centers
- CRM
- Data Management
- Calendar Management
- Chat/Messaging
- Lead Qualification
- API
- Task Management
- Interaction Tracking
- Reporting & Statistics

**Advanced Features**
- Automated Attendants
- VOiP Number

**Additional Functionality**
- Live Chat
- Multi-Channel Communication
- Customizable Reports
- Call Tracking
- Automatic Call Distribution
- Real-Time Data
- Purchasing & Receiving
- Employee Directory
- AI Copilot
- Activity Tracking
- Collaboration Tools
- Call Scripting
- Real-Time Reporting
- Call Recording
- Real-Time Analytics
- Virtual Call Center
- Activity Dashboard
- Reporting & Statistics
- CRM
- Auto-Dialer
- Generative AI
- Contact Database
- Call Transfer
- Call Reporting
- Call Logging
- Voice Mail
- Caller ID
- Customizable Caller ID
- Mobile Access
- Callback Scheduling
- IVR
- API
- Interaction Tracking
- Call Routing
- Alerts/Notifications
- Video Conferencing
- Call Conferencing
- Call Disposition
- Predictive Dialer
- Spam Blocker
- On-Demand Recording
- Caller Profiles
- Multiple User Accounts
- VoIP Connection
- Conferencing
- Text to Speech
- Reporting/Analytics
- VoIP
- Call Queues
- Call Screening
- Access Controls/Permissions
- Online Voice Transmission
- Unified Communications
- Voicemail Transcription

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