---
title: KrispCall Reviews
meta_title: 'KrispCall Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 363 reviews by the users' company size, role or industry
  to find out how KrispCall works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 363
  scale: '5'
date_modified: '2026-07-23'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# KrispCall Reviews
**Vendor:** KrispCall  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 363
## About KrispCall
KrispCall is an AI-powered business phone system for sales and support teams. It unifies VoIP calling, SMS, voicemail, and team collaboration in one workspace that integrates with 100+ CRMs and helpdesks including HubSpot, Pipedrive, Zendesk, and Freshsales. Get local and toll-free numbers in 100+ countries, plus reliable USA non-VoIP options for OTP and 2FA. AI summarizes calls, creates transcripts and action items, and suggests quick replies. Power Dialer accelerates outbound with voicemail drops and connect-rate tracking. Inbound runs on multi-level IVR, ring groups, business hours, and failover so no interaction is missed. Managers coach live with Monitor, Whisper, and Barge. Bulk SMS supports campaigns and follow-ups. Analytics and leaderboards reveal performance trends and missed-call recovery. Security and control include SSO, role-based access, audit logs, IP allowlists, webhooks, and APIs. Teams start in minutes with no hardware and keep every call, note, and recording synced to their CRM automatically. Built for modern GTM and support teams, KrispCall reduces tool chaos and improves data quality. It delivers global reach with a local presence using numbers in 100+ countries. The result is faster connect rates, shorter resolution times, and cleaner customer histories that help you close deals faster and resolve issues smarter.



## KrispCall Pros & Cons
**What users like:**

- Users highlight the **ease of use** of KrispCall, enjoying seamless management of multiple conversations and intuitive navigation. (120 reviews)
- Users commend the **responsive and helpful customer support** of KrispCall, enhancing their overall experience significantly. (79 reviews)
- Users value the **efficient and prompt customer support** of KrispCall, making the experience seamless and satisfying. (62 reviews)
- Users value the **reliable call quality** of KrispCall, enjoying smooth international communication without disruptions. (55 reviews)
- Users value the **excellent call quality** of KrispCall, ensuring clear and stable international communication effortlessly. (52 reviews)
- Calling Features (42 reviews)
- Users appreciate the **call recording** feature of KrispCall for enhancing communication efficiency in their daily tasks. (42 reviews)
- Users appreciate the **user-friendly interface** and the **comprehensive client management system** of KrispCall. (41 reviews)
- Calling Services (38 reviews)
- Easy Setup (37 reviews)

**What users dislike:**

- Users find KrispCall&#39;s pricing **expensive** , making it less accessible and raising concerns about call charges. (28 reviews)
- Users find the **high costs** of KrispCall a drawback, suggesting more affordable plans would be beneficial. (28 reviews)
- Users report significant **number issues** with KrispCall, including poor porting process and hidden fees affecting usability. (20 reviews)
- Users find KrispCall lacking in **advanced analytics and features** , leading to frustration and disappointment in performance. (19 reviews)
- Users find the mobile app lacking some features, indicating a need for **improvement and updates** to enhance functionality. (18 reviews)
- App Functionality (11 reviews)
- Delays (11 reviews)
- Slow Performance (11 reviews)
- Complex Processes (9 reviews)
- Limited Customization (9 reviews)

## KrispCall Reviews
  ### 1. Effortless Call and Text Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Selena K. | Ecommerce Digital Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about KrispCall?**

The best part for us is how smooth it is to manage calls and texts together. I can switch between customer conversations easily and even send updates in bulk when needed.

**What do you dislike about KrispCall?**

While bulk features are great some of the reporting feel a bit basic. I wish there were more detailed insights and customization options to track performance more effectively.

**What problems is KrispCall solving and how is that benefiting you?**

Krispcall is solving several problems related to managing customer communication in a scalable way.

  ### 2. Reliable and easy-to-use calling solution for remote teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about KrispCall?**

KrispCall has made it incredibly easy for me to manage business calls across multiple countries without the hassle of using a traditional phone system. The user interface is clean and intuitive, and I love how smoothly it integrates with my CRM. The virtual numbers and call routing features are perfect for handling client calls, and the ability to record conversations is a big plus for training and quality assurance. Their customer support team is also very responsive and helpful!

**What do you dislike about KrispCall?**

While the platform performs well overall, I’ve experienced occasional lags or delays when switching between call tabs or loading call history—especially during peak hours. I also hope they can add more integrations with third-party tools and expand the analytics section with more detailed insights.

**What problems is KrispCall solving and how is that benefiting you?**

KrispCall has streamlined my outbound and inbound communications by offering a single platform to manage multiple virtual numbers across different countries. This is especially helpful for my remote team and client-based work. It eliminates the need for traditional phone systems and SIM cards, reduces call costs, and improves our ability to monitor and record conversations for quality assurance and team training. The ease of integration and user-friendly dashboard save us a lot of time, and their responsive customer support is a bonus.

  ### 3. Consistently Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bhavishya Parashar . | Sales manager and coo, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about KrispCall?**

They are giving good services and they are very quick and rushila is really helpful

**What do you dislike about KrispCall?**

Nothing I like the services I just feel the integrations are tricky

**What problems is KrispCall solving and how is that benefiting you?**

Helping me with outbound and customer support calls

  ### 4. Excellent Customer Service Inspires Confidence

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eric W. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about KrispCall?**

The customer service could address my questions timely that made me felt confident of joining the plan.

**What do you dislike about KrispCall?**

I am satisfied for now but will try to understand other features which are not very clear for me so far.

**What problems is KrispCall solving and how is that benefiting you?**

Business numbers that I need for my business and also use for Whatsapp Business.

  ### 5. Smooth communication tool that keeps my team in sync

**Rating:** 5.0/5.0 stars

**Reviewed by:** Choi S. | IT Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about KrispCall?**

I like how easy it is to mange multiple conversations without feeling overwhelmed. Switching between calls, SMS and viewing past interactions feels very natural.

**What do you dislike about KrispCall?**

I wish there were quick-reply option for SMS. It would save me even more time during busy days.

**What problems is KrispCall solving and how is that benefiting you?**

Krispcall keeps every customer touchpoint organized automatically. My follow ups are more consistent now and I don't accidentally skip leads anymore.

  ### 6. Perfect solution for affordable global communication

**Rating:** 3.5/5.0 stars

**Reviewed by:** Edna  K. | Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about KrispCall?**

Krispcall made easy to get both UK and USA virtual number for my business.

**What do you dislike about KrispCall?**

The only things I'd like to see improved is faster customer support during peak hours.

**What problems is KrispCall solving and how is that benefiting you?**

It helps  me maintain a local presence in multiple countries without the need for physical offices. It has significantly improved our lead generation due to people more likely trust local numbers.

  ### 7. Helps us stay on track with all our calls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jorja  S. | Technical Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about KrispCall?**

Krispcall made things simple for us. Calls go to the right person automatically and we don't have to keep passing phones around. The analytics show us how our team is doing and we use that info to improve. Scheduling follow-ups is easy too and handling customer calls has become less stressful.

**What do you dislike about KrispCall?**

so far, we've had a smooth experience. A few more detailed filter options in the call analytics would be a nice addition,  but not a dealbreaker.

**What problems is KrispCall solving and how is that benefiting you?**

We don't miss calls anymore and everyone knows what to do. It helps us manage customer support better, keep track of calls and plan our schedules without confusion.

  ### 8. My first Virtual Phone experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Glenda D. | VA, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2025

**What do you like best about KrispCall?**

First the support is very helpful and easy to contact compared to other service. OTP is working as I was expected and really fast, faster than my normal phone service here in the PH. So far I'm happy.

**What do you dislike about KrispCall?**

I hope, they'll offer more credit opportunity especially for new user. But overall I'm okay. Hoping that the subs is little cheaper, but I got the discount of $3 so its okay.

**What problems is KrispCall solving and how is that benefiting you?**

No problem so far, but they are easy to contact so I'm happy so far.

  ### 9. Seamless Calling Experience at an Affordable Price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Harish M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 25, 2025

**What do you like best about KrispCall?**

Easy steps  The calling experience  is best and zero drop calls works very well and affordable price

**What do you dislike about KrispCall?**

Nothing no issues found with krisp app .

**What problems is KrispCall solving and how is that benefiting you?**

On time 24 x7

  ### 10. Finally a calling App that doesn't confuse me

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lena Q. | Cyber Intelligence Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about KrispCall?**

I personally like most about Krispcall is how stress free it feels to use. It feels like everything I need is right there, without confusion.

**What do you dislike about KrispCall?**

I wish I had known about it sooner. I spent too much time with apps that felt like they were built for robots but Krispcall feels like it was made for real people.

**What problems is KrispCall solving and how is that benefiting you?**

Before Krispcall, I was constantly forgetting who I talked to and what was said. Now every call is saved, recorded and tied to the right contact. I don't have to stress  about taking notes or missing follow up it all handles by Krispcall.

  ### 11. An efficient solution for unified team communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michelangelo D. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about KrispCall?**

The unified dashboard is great for our team, as it consolidates all communication in one place. We also rely on the intelligent call routing and analytics for performance reviews. It's a professional and robust system that provides excellent value.

**What do you dislike about KrispCall?**

While the core features are strong, the integrations with some of our other tools could be smoother, requiring  a bit more effort to sync everything perfectly.

**What problems is KrispCall solving and how is that benefiting you?**

Krispcall has solved our collaboration issues by providing a single, organized system. This has made our team more efficient, improved client relationships and allowed us to easily track all our conversations.

  ### 12. Decent App for a resonable price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Madison A. | Co-Founder, Motivator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2025

**What do you like best about KrispCall?**

I like Krispcall's number coverage spans so many different regions of the world. This helps many small to medium level businesses to make a presence in the suitable international markets.

**What do you dislike about KrispCall?**

The one thing I dislike about this and want to point out is that the integrations available do not match up when it comes to numbers advertised. Although, I know that they are gradually adding integrations along the way. So, it's all good.

**What problems is KrispCall solving and how is that benefiting you?**

Our work is based on empowering individuals and motivating them for their personal growth. Hence, our customer base encompasses international markets as well. With Krispcall and its global number coverage, it has helped us to properly cater to and connect with our customers both at home and in the international markets.

  ### 13. Best VoIP phone system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Enoch  V. | Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about KrispCall?**

I love live call monitoring feature of Krispcall. I can easily give immediate feedback to any of my agents during lead generation calls.

**What do you dislike about KrispCall?**

Despite I can access all the features from desktop app, mobile app lacks some features.

**What problems is KrispCall solving and how is that benefiting you?**

I can easily access all my important call features through a single unified callbox. It saves me a lot of time. Also, I have been using krispcall's virtual number to reach my international client in a single click.

  ### 14. Outstanding Sound Clarity Enhances Every Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Think S. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 31, 2025

**What do you like best about KrispCall?**

Ease of Use.Ease of Implementation. Great Service

**What do you dislike about KrispCall?**

Nothing. I am happy with there support .

**What problems is KrispCall solving and how is that benefiting you?**

I have no problems at this stage

  ### 15. Good phone system for small business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tirta F. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about KrispCall?**

Easy to use in the office as well as home. Both mobile and desktop app work smoothly.

**What do you dislike about KrispCall?**

All things goes well but sometime get in trouble due to verification code issue for some platform.

**What problems is KrispCall solving and how is that benefiting you?**

Ensuring effective communication among staff member who work remotely also enabling them to easily connect with each other as well as families and clients.

  ### 16. Excellent Service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Danish K. | Manager Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about KrispCall?**

One of the easiest web based applications to work with. Every single detail is thoughtfully included. For example, you can simply copy a number without even having to highlight or click it.

**What do you dislike about KrispCall?**

A dialer could be placed directly on the screen so you don’t have to open a separate window to use it.

**What problems is KrispCall solving and how is that benefiting you?**

At the moment, I didnt receive any major issue that required KispCall customer support.

  ### 17. Right sign up with Krisp call our business calling and Messaging is working perfectly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Syed M. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about KrispCall?**

The usage is easy to understand. The rates are reasonable, and the call connectivity is excellent. Thank you.

**What do you dislike about KrispCall?**

At times, it takes a while to connect, and I also noticed that there isn't an option to paste a number directly into the dialer.

**What problems is KrispCall solving and how is that benefiting you?**

Krisp is good enough for our needs and has been beneficial in helping us stay connected with our clients.

  ### 18. A dialer that delivers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lauren C. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about KrispCall?**

The connection quality is consistently excellent, rarely failing. For someone managing a business in the USA from overseas, this reliability is crucial. It allows for quick and seamless client connections making it the best dialer I've used for global communication.

**What do you dislike about KrispCall?**

Sometimes identifying incoming numbers can be a bit confusing, especially when dealing with multiple international lines. A clearer display would be helpful.

**What problems is KrispCall solving and how is that benefiting you?**

Krispcall provides fast and reliable connection to clients, particularly in the USA, despite my location. This vital for maintaining our business presence and helps us work more efficiently and close deals faster.

  ### 19. Convenient and Easy to Use Every Step of the Way

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott I. | Sales Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2025

**What do you like best about KrispCall?**

Convenience and straight forward steps on how to use.

**What do you dislike about KrispCall?**

Using on phone there is a slight delay with the interface.

**What problems is KrispCall solving and how is that benefiting you?**

Communication with oversea clients.

  ### 20. Made My Overseas Sales Job Easier

**Rating:** 4.0/5.0 stars

**Reviewed by:** Haikal I. | Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about KrispCall?**

They managed to get me a Singapore virtual number to make direct calls from Malaysia and it's help a lot in getting in touch with the right people

**What do you dislike about KrispCall?**

The volume on the phone can be a bit low

**What problems is KrispCall solving and how is that benefiting you?**

Singapore PICs used to not pick up since I was not using a Singapore number but now it's easier to reach out directly

  ### 21. Happy to have such a good communication tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claude M. | Chief operating officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about KrispCall?**

I like an Unified Callbox  as well as all the features of it. It makes my communication good flow with well maintenances of call records.

**What do you dislike about KrispCall?**

Improve the mobile app, need to update it.

**What problems is KrispCall solving and how is that benefiting you?**

Krispcall has eliminated the hassle of scattered call records and missed client follow-ups.

  ### 22. Makes calling easy and keeps everything in one place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brayden C. | Content marketing and copywriting, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2025

**What do you like best about KrispCall?**

It's really easy to make calls right from the CRM without jumping between apps. All the call details, notes and recordings are saved automatically, so I don't have to do it myself. The shared numbers and call routing are great for keeping our team on the same page.

**What do you dislike about KrispCall?**

The call reports are helpful, but I wish there were more ways to sort and filter the data.

**What problems is KrispCall solving and how is that benefiting you?**

Krispcall keeps our call and notes together so nothing get lost.

  ### 23. Excellent value and professional features for our business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zac D. | Senior Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2025

**What do you like best about KrispCall?**

The call clarity and reliability are exceptional. We love the advanced features link IVR and custom call routing, which make our business sound much more professional. Plus the pricing for international calls is very competitive.

**What do you dislike about KrispCall?**

Setting up some of the more complex call-flow automations was a bit challenging.

**What problems is KrispCall solving and how is that benefiting you?**

We replaced our outdated, inflexible phone system. Krispcall gave us the key features we needed to manage a high volume of calls, professionalize our client interactions and improve our team's overall productivity.

  ### 24. A lifesaver for our international outreach

**Rating:** 3.5/5.0 stars

**Reviewed by:** George  H. | Chief Customer Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about KrispCall?**

The absolute best thing about Krispcall is how incredibly easy it was to get started. We needed virtual numbers in a few different countries to better serve our global client base and Krispcall made it completely painless.

**What do you dislike about KrispCall?**

While Krispcall is impressive, the SMS interface could be more refined.

**What problems is KrispCall solving and how is that benefiting you?**

Krispcall has solved our biggest headache, fragmented and expensive international communication. Before we were juggling various local SIMs, now with Krispcall we can easily acquire and manage virtual number in over 100 countries from one centralized platform.

  ### 25. Simple calling tool which improve our business communication.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carlos P. | Chief Operating Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about KrispCall?**

Searching for the affordable phone system and I found the krispcall is suitable as per the requirement of our company. I like the intention of support team in every issue I encounter.

**What do you dislike about KrispCall?**

I'm try to figure out all the feature of krispcall and as of now satisfaction by the service.

**What problems is KrispCall solving and how is that benefiting you?**

Reduce the expenditure on communication.

  ### 26. Satisfied User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Glen  B. | Founder - CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about KrispCall?**

Very organized and very supportive in every step of the way. Highly recommended!

**What do you dislike about KrispCall?**

I guess none since I don't have the features of call recording due to exclusive plan under my subscription.

**What problems is KrispCall solving and how is that benefiting you?**

The support and it benefits me through the system is very friendly.

  ### 27. Simple to use, big on help!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sebastian R. | Content Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about KrispCall?**

Kripscall is easy to get started and manage everything. I can see all my calls, check recordings and follow up without digging through stuff. Makes my day smoother.

**What do you dislike about KrispCall?**

There were a few times when the audio wasn't clear, might be my headset or its compatibility issues. But the rest runs great.

**What problems is KrispCall solving and how is that benefiting you?**

I don't have to pay crazy phone bills anymore. It's saving me money and helping me connect with clients in different countries without time zone mix-ups.

  ### 28. If I could give 0 stars, I would!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Realtor G. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about KrispCall?**

While their tech support team was responsive and helpful, that’s where the positives end.

**What do you dislike about KrispCall?**

This was hands down one of the worst experiences I’ve ever had with a VOIP provider.

While their tech support team was responsive and helpful, that’s where the positives end.

Hidden fees everywhere — charges popped up that were never clearly explained.

Ridiculous verification process — I had to re-verify my calls and messages every two weeks, which is insane for a business trying to function.

Couldn’t delete messages in bulk — had to go one-by-one. It’s 2025… really?

Call quality was poor — frequent drops, delays, and static.

Porting my number took 3 days — no heads-up, no warning, no way to receive calls or texts during that time. I lost business over it.

Zero onboarding transparency — no clear timelines, no proper walkthrough, just a mess of assumptions.

Uploaded my contact list and it didn’t even work — followed all instructions, reached out for help, and still nothing.

The entire experience felt like a bait-and-switch wrapped in a UI that looks decent but doesn’t actually function properly.

Save yourself the time, money, and aggravation — look elsewhere.

**What problems is KrispCall solving and how is that benefiting you?**

None

  ### 29. I love Krispcall

**Rating:** 5.0/5.0 stars

**Reviewed by:** James S. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about KrispCall?**

That’s incredibly easy to set up and use. The user interface is clean and intuitive, making it simple to manage calls, messages, and contacts across teams. I especially appreciate the unified callbox feature, which keeps communication organized in one place.

**What do you dislike about KrispCall?**

While KrispCall offers a strong set of features, there are a few areas that could be improved. Occasionally, the mobile app feels less responsive compared to the desktop version, especially when switching between tabs or accessing voicemails.

**What problems is KrispCall solving and how is that benefiting you?**

KrispCall solves communication inefficiencies by providing an AI-powered cloud telephony platform that streamlines global calling, enhances customer interactions, and integrates seamlessly with business tools.

  ### 30. Great communication tool which helps in our business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nataniel S. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about KrispCall?**

Its easy to get local phone number from the different countries in short time. The setup was quick and the call quality is most like by me.

**What do you dislike about KrispCall?**

There is delay in porting my number but no other major issue.

**What problems is KrispCall solving and how is that benefiting you?**

I can easily communicate in multiple countries with local customer.  It boosts my product reach.

  ### 31. Powerful Call Features and Shared Contacts Make a Difference

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2025

**What do you like best about KrispCall?**

The power call function and shared contact lists.

**What do you dislike about KrispCall?**

Limited integration functions with Monday CRM.

**What problems is KrispCall solving and how is that benefiting you?**

It would be good to have a admin account to track the numbers of calls being made by the users and to download the invoice or to upgrade the plan if necessary. Was told that this is not possible and to add a user with admin role instead.

  ### 32. An Amazing Product for freelancer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hansine  J. | Marketing analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2024

**What do you like best about KrispCall?**

The easy setup, feature-rich system, and integrations with CRM tools are excellent. International virtual numbers and afforable pricing make it ideal for freelancer.

**What do you dislike about KrispCall?**

Honestly, there's nothing to dislike! Krispcall keeps improving with regular updates, making it better each time.

**What problems is KrispCall solving and how is that benefiting you?**

We use Kispcall to make talking to our client easier. It has cool features like voicemail transcription, call reports, and numbers from diiferent countries, helping us look professsional and get things done faster.

  ### 33. Feedback About KrispCall

**Rating:** 5.0/5.0 stars

**Reviewed by:** Iqbal Afif . | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about KrispCall?**

It is very easy to use. KrispCall is provided several phone numbers and can get sms easily than others.

**What do you dislike about KrispCall?**

All are perfect. I think there is no worth thing.

**What problems is KrispCall solving and how is that benefiting you?**

I need some other countries phone number for my business to talk with my customers.

  ### 34. Amazing Experience. Very quick to respond

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2025

**What do you like best about KrispCall?**

There services are very amazing and they are really quick to respond. The call quality is also amazing like there is no lag in the voice.

**What do you dislike about KrispCall?**

The only thing i disliked is the Pricing. there are so many provider who cheap or unlimited calling faclities to uk but I hoope they can do something with price.

**What problems is KrispCall solving and how is that benefiting you?**

The problem have clear calling system with VOIP.

  ### 35. Customer Service Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bon Daryl B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2025

**What do you like best about KrispCall?**

I like the support team, they are very fast and helpful

**What do you dislike about KrispCall?**

Nothing much to say, everything is good so far

**What problems is KrispCall solving and how is that benefiting you?**

It will benefitsd in our business in UK since we are dealing with the passengers that requires booking for a taxi

  ### 36. Outstanding Support from Start to Finish

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about KrispCall?**

The support you get from before the purchase of the number to after. I have never seen anything like it. Amazing! Its fit for single users, small teams and large teams. One app and multi uses. Most won't allow single number use.

**What do you dislike about KrispCall?**

The KYC documentation is a bit confusing

**What problems is KrispCall solving and how is that benefiting you?**

I work remotely and required an Australian number for my job. Krispcall provided exactly what I needed and truly came to the rescue!

  ### 37. Krispcall keeps our calls organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Imogen L. | Director of Events, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about KrispCall?**

I really like how Krispcall makes calling so simple. It connects right with my CRM and I don't have to worry about logging calls or notes because it does that automatically.

**What do you dislike about KrispCall?**

I'm happy with the service of krispcall there is no major problem with this platform.

**What problems is KrispCall solving and how is that benefiting you?**

It solves the hassle of managing call by putting call logs, recordings and notes into one place the works with my CRM.

  ### 38. Affordable global calls

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emily  E. | Event Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2025

**What do you like best about KrispCall?**

It is incredibly easy to setup, we had international number active in minutes. The call quality is clear and reliable, even across continents. We've seen a noticeable reduction in communication costs without sacrificing quality.

**What do you dislike about KrispCall?**

Not Much, but I do wish it loaded a bit faster on my  laptop.

**What problems is KrispCall solving and how is that benefiting you?**

Krispcall has significantly reduced our communication cost. We no longer rely on traditional phone systems and the international calling rates are far more reasonable.

  ### 39. Good Service, just the time difference is a very major barrier

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2025

**What do you like best about KrispCall?**

The rates are low and the numbers are not linked to spam, also very easy to use compared to other softwares

**What do you dislike about KrispCall?**

Risk management takes a lot of time to get back to you due to major time difference.

**What problems is KrispCall solving and how is that benefiting you?**

Lower rates, local numbers for a lot of countries, ease of use.

  ### 40. The quality of calls is incredible and the support what you get from Krisp call guys in unbelievable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vijender Singh M. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about KrispCall?**

I would love the services and quality of calls which I am making using Krisp call platform, Totally happy with it and It is value for money. Thank you Vanshika Kewlani for assisting me in the best way possible. And yes one more lady Sarina, who actually sorted out some initial issues to make things easier and smooth.

**What do you dislike about KrispCall?**

There is nothing as such what I found so far.

**What problems is KrispCall solving and how is that benefiting you?**

I can make calls to my clients almost where i need in the world and it gets you more business and clients.

  ### 41. A reliable calling tool for my workday

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neha V. | Full Stack Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2025

**What do you like best about KrispCall?**

Calls stay stable even when my internet not the best. I also like how I can quickly call back missed numbers without through contacts.

**What do you dislike about KrispCall?**

Overall, I haven't encountered any major issues, but I do wish krispcall offered a dark mode feature.

**What problems is KrispCall solving and how is that benefiting you?**

It keeps my calls smooth and organized so I can focus on talking to clients instead of fixing tech issues.

  ### 42. Flexible to use with premium features in a reasonable price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lorcan C. | Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2025

**What do you like best about KrispCall?**

The service is good. I like its user-friendly interface and call quality has been solid.

**What do you dislike about KrispCall?**

Not much to complain about so far, I'm satisfy with the service.

**What problems is KrispCall solving and how is that benefiting you?**

Krispcall takes the headache of managing different phone setups. I no longer need separate tools for calling, logging details and tracking follow-ups.

  ### 43. KrispCall has been a smooth and reliable tool for my business calls.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jarred D. | Sales Development Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2025

**What do you like best about KrispCall?**

The setup was simple, the interface is user-friendly, and I like that it provides a local US caller ID, which helps build trust with prospects. Call quality has been consistently clear, and I haven’t experienced major disruptions.

**What do you dislike about KrispCall?**

Highlight the US caller ID and smooth setup as your strongest points.

**What problems is KrispCall solving and how is that benefiting you?**

The ease of doing cold calls

  ### 44. I am with KrispCall for a week now, and it’s already making things easier for me

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul Z. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2025

**What do you like best about KrispCall?**

I am with KrispCall for a week now, and it’s already making things easier for me . Very nice and helpful team

**What do you dislike about KrispCall?**

Nothing dislike about Krispcall . Don`t have any issues

**What problems is KrispCall solving and how is that benefiting you?**

It is very nice to use it and can have more numbers from them

  ### 45. Best Telephony Software I have ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mihajlo S. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2025

**What do you like best about KrispCall?**

It's the best Telephony Software I have ever used I have ever uses + it integrates seamlessly with my CRM & I can directly call from it :)

**What do you dislike about KrispCall?**

Everything looks perfect for now - I do not have a single complaint...

**What problems is KrispCall solving and how is that benefiting you?**

Cheaper than other providers & easier to use

  ### 46. Makes communication simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kaiden F. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2025

**What do you like best about KrispCall?**

The setup was quick and I didn't have to spend hours figuring things out. The call quality is clear and work everything smoothly.

**What do you dislike about KrispCall?**

There is no such a big problem, working fine for me.

**What problems is KrispCall solving and how is that benefiting you?**

Helps to reach client quickly and without hassle in a reasonable price.

  ### 47. Solid choice for global calling

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sloan T. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about KrispCall?**

I like how easy it is to get local numbers from different countries and start calling right away.

**What do you dislike about KrispCall?**

Sometimes the dashboard takes a moment to load when switching between sections, but overall it hasn't caused any big issues.

**What problems is KrispCall solving and how is that benefiting you?**

Krispcall helps me connect  with international clients more effectively.

  ### 48. Smooth communication with smart AI features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maison  B. | Credit Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 10, 2025

**What do you like best about KrispCall?**

I like best about krispcall is how it simplifies managing all my business calls.

**What do you dislike about KrispCall?**

There is a slight learning curve in the beginning but once I get familiar, everything works greatly.

**What problems is KrispCall solving and how is that benefiting you?**

krispcall is solving for me is keeping communication streamlined and well-documented.

  ### 49. Business Development Manager

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kate  R. | Team Leader, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about KrispCall?**

It's an incredibly easy and fast tool, especially the power dialer which significantly speeds up prospect connections. I also love the call recording and transcript features for review and follow-up.

**What do you dislike about KrispCall?**

Sometimes local number availability in certain countries can be an issue.

**What problems is KrispCall solving and how is that benefiting you?**

Krispcall helps me connect with prospects much faster and easier, boosting efficiency.
The transcript feature and call recording are invaluable for record-keeping and quality assurance.

  ### 50. Good but as expensive as aircall or justcall

**Rating:** 4.0/5.0 stars

**Reviewed by:** Malika L. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2025

**What do you like best about KrispCall?**

The one licence subscription is cheap but then, you have to pay a lot more for the calls...

**What do you dislike about KrispCall?**

the hidden costs like the fact that I call, even if no one answered or I didn't reach the voicemail, you pay, that makes no sens.

**What problems is KrispCall solving and how is that benefiting you?**

To have an online number, easy to share.


## KrispCall Discussions
  - [What is KrispCall used for?](https://www.g2.com/discussions/what-is-krispcall-used-for) - 1 comment

- [View KrispCall pricing details and edition comparison](https://www.g2.com/products/krispcall/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-23+12%3A03%3A47+-0500&secure%5Bsession_id%5D=72cc1c9d-3033-456f-bf85-f3f48ca5a2c2&secure%5Btoken%5D=5650762aa80aa542f869b6f3ed677ebc528df5e542dd48e417d07b97d4059bac&format=llm_user)
## KrispCall Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews)
  - [Coevera](https://www.g2.com/products/coevera/reviews)
  - [Freshsales](https://www.g2.com/products/freshsales/reviews)
  - [GHL](https://www.g2.com/products/ghl/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Krisp](https://www.g2.com/products/krisp/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews)
  - [monday CRM](https://www.g2.com/products/monday-crm/reviews)
  - [noCRM.io](https://www.g2.com/products/nocrm-io/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews)
  - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews)
  - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## KrispCall Features
**Channels**
- Voice
- Mobile SMS
- Email

**Platform**
- Mobile Access
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Generative AI**
- AI Text-to-Speech

**Generative AI**
- AI Text-to-Speech

**Platform Basics - VoIP Providers**
- Call Management
- Integrations
- SIP trunking services

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Basic Communication**
- Phone Calls
- Instant Messaging
- Desk-to-Desk Calls

**Calling**
- Record Calls
- Call Types
- Click-to-Call
- Auto Dialer

**Functions**
- Session Routing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Adaptive Learning
- Proactive Assistance

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

**Administrative**
- Call Recording
- Reporting & Dashboards

**Access**
- Software Pairing
- Browser Extension

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Note Taking

**Advanced Features**
- Automated Attendants
- VOiP Number

## Top KrispCall Alternatives
  - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,594 reviews)
  - [CallHippo](https://www.g2.com/products/callhippo/reviews) - 4.4/5.0 (404 reviews)
  - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,370 reviews)

