--- title: KrispCall Reviews meta_title: 'KrispCall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 364 reviews by the users' company size, role or industry to find out how KrispCall works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 364 scale: '5' date_modified: '2026-08-01' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # KrispCall Reviews **Vendor:** KrispCall **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.5/5.0 **Total Reviews:** 364 ## About KrispCall KrispCall is an AI-Powered Communication Platform for Growing Business. It unifies VoIP calling, SMS, voicemail, and team collaboration in one workspace that integrates with 100+ CRMs and helpdesks including HubSpot, Pipedrive, Zendesk, and Freshsales. Get local and toll-free numbers in 100+ countries, plus reliable USA non-VoIP options for OTP and 2FA. AI summarizes calls, creates transcripts and action items, and suggests quick replies. Power Dialer accelerates outbound with voicemail drops and connect-rate tracking. Inbound runs on multi-level IVR, ring groups, business hours, and failover so no interaction is missed. Managers coach live with Monitor, Whisper, and Barge. Bulk SMS supports campaigns and follow-ups. Analytics and leaderboards reveal performance trends and missed-call recovery. Security and control include SSO, role-based access, audit logs, IP allowlists, webhooks, and APIs. Teams start in minutes with no hardware and keep every call, note, and recording synced to their CRM automatically. Built for modern GTM and support teams, KrispCall reduces tool chaos and improves data quality. It delivers global reach with a local presence using numbers in 100+ countries. The result is faster connect rates, shorter resolution times, and cleaner customer histories that help you close deals faster and resolve issues smarter. ## KrispCall Pros & Cons **What users like:** - Users highlight the **ease of use** of KrispCall, enjoying seamless management of multiple conversations and intuitive navigation. (120 reviews) - Users commend the **responsive and helpful customer support** of KrispCall, enhancing their overall experience significantly. (79 reviews) - Users value the **efficient and prompt customer support** of KrispCall, making the experience seamless and satisfying. (62 reviews) - Users value the **reliable call quality** of KrispCall, enjoying smooth international communication without disruptions. (55 reviews) - Users value the **excellent call quality** of KrispCall, ensuring clear and stable international communication effortlessly. (52 reviews) - Calling Features (42 reviews) - Users appreciate the **call recording** feature of KrispCall for enhancing communication efficiency in their daily tasks. (42 reviews) - Users appreciate the **user-friendly interface** and the **comprehensive client management system** of KrispCall. (41 reviews) - Calling Services (38 reviews) - Easy Setup (37 reviews) **What users dislike:** - Users find KrispCall's pricing **expensive** , making it less accessible and raising concerns about call charges. (28 reviews) - Users find the **high costs** of KrispCall a drawback, suggesting more affordable plans would be beneficial. (28 reviews) - Users report significant **number issues** with KrispCall, including poor porting process and hidden fees affecting usability. (20 reviews) - Users find KrispCall lacking in **advanced analytics and features** , leading to frustration and disappointment in performance. (19 reviews) - Users find the mobile app lacking some features, indicating a need for **improvement and updates** to enhance functionality. (18 reviews) - App Functionality (11 reviews) - Delays (11 reviews) - Slow Performance (11 reviews) - Complex Processes (9 reviews) - Limited Customization (9 reviews) ## KrispCall Reviews ### 1. Good but as expensive as aircall or justcall **Rating:** 4.0/5.0 stars **Reviewed by:** Malika L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about KrispCall?** The one licence subscription is cheap but then, you have to pay a lot more for the calls... **What do you dislike about KrispCall?** the hidden costs like the fact that I call, even if no one answered or I didn't reach the voicemail, you pay, that makes no sens. **What problems is KrispCall solving and how is that benefiting you?** To have an online number, easy to share. ### 2. Most Consistent VoIP **Rating:** 4.5/5.0 stars **Reviewed by:** David K. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about KrispCall?** We had experienced several frustrating outcomes with other services. Krispcall has truly been a savior for us. They consistently introduce new features and continue to expand. We intend to stay with them for the long term as we grow. **What do you dislike about KrispCall?** We hoped some features existed, but it sounds like they are on the roadmap. **What problems is KrispCall solving and how is that benefiting you?** Thanks to Krispcall, we no longer need to be at the office to answer phone calls. We can transfer calls from one city to another and the activity feed is recorded and shared among the team. ### 3. I managed to listen well to my client during my call **Rating:** 4.0/5.0 stars **Reviewed by:** Ruth Thamar Vesta Charles C. | Fondatrice et Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about KrispCall?** The subscription price is reasonable. **What do you dislike about KrispCall?** The fact is if I add a member, I have to pay. **What problems is KrispCall solving and how is that benefiting you?** It allows me to call my clients and future clients, to stay connected ### 4. This phone system just keeps on getting better. Glad I use it!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Lincoln C. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about KrispCall?** I like that this phone system strives to provide its customers with advanced phone services. Also, as a long time user, I appreciate that it regularly updates the app and brings in new features and integrations, which is great for our business. **What do you dislike about KrispCall?** Nothing so glaring but the support team can be more prompt on supporting customers in my opinion. However, in general they too do a great job. Hence, nothing negative as such. **What problems is KrispCall solving and how is that benefiting you?** Involved in the sales and support oriented business, using the Krispcall VoIP phone system has enabled us to connect with and communicate with our clients in a much better way and also our interaction has been very productive, assisted by the many amazing features such as call recording, monitoring etc. ### 5. you blink it and you get it. **Rating:** 5.0/5.0 stars **Reviewed by:** ajay k. | Founder of PandaStack, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about KrispCall?** I recently setup my company at Delaware and for couple of things I needed a phone number. I thought it would be a long process but using KrispCall, it took me couple of mins. Also, I get OTP messages immediately. Nice to have KrispCall **What do you dislike about KrispCall?** Daily messages about usage report. By default it should be disabled but user should have scope to enable it. **What problems is KrispCall solving and how is that benefiting you?** KrispCall provided instant access to local, mobile, and toll-free phone number in USA keeping it simple and cheap. ### 6. Krispcall makes remote communication effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Harvey B. | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about KrispCall?** What I like most about Krispcall is how easy it is to manage calls from anywhere. **What do you dislike about KrispCall?** There's not much to complain about, but I did notice that the mobile app sometimes lags behind the desktop version in terms of responsiveness. **What problems is KrispCall solving and how is that benefiting you?** Krispcall helped me handle all my business calls without needing multiple devices and SIM cards. It's saving me time and money while helping me stay connected with clients from different countries. ### 7. Great support that helped us go global without breaking the bank **Rating:** 4.5/5.0 stars **Reviewed by:** Hudson G. | Cybersecurity Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2025 **What do you like best about KrispCall?** The best part about Krispcall is their customer support. Anytime we've had questions or needed help setting things up, their team has been responsive and helpful. **What do you dislike about KrispCall?** There were a couple of times when the dashboard took a few extra seconds to load during peak hours. **What problems is KrispCall solving and how is that benefiting you?** Krispcall helped us avoid expensive telecom setups and saved us a lot of money. More importantly, it gave our business a global presence. ### 8. Boosting Our Tema's Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Phonebe A. | Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about KrispCall?** Krispcall has been a strong asset for our team. The smooth CRM integration and in-depth reports have significantly enhanced our productivity and tracking of customer interactions. **What do you dislike about KrispCall?** Call quality can be sensitive to internet connection strength. A stable connection is crucial for peak performance. **What problems is KrispCall solving and how is that benefiting you?** The call recording feature is invaluable for quality assurance, staff training and analyzing customer calls. ### 9. Stable and feature-rich service **Rating:** 4.5/5.0 stars **Reviewed by:** Tkachenko E. | Software Develiper, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2025 **What do you like best about KrispCall?** KrispCall is an excellent VoIP provider that delivers reliable and high-quality calling solutions. Their user interface is clean and easy to navigate, making it simple to manage business communications across multiple numbers and devices. The call quality is consistently clear, and their customer support is responsive and helpful. KrispCall is a great choice for businesses looking for a flexible and affordable VoIP service. **What do you dislike about KrispCall?** Their mobile app needs an update with the latest features. **What problems is KrispCall solving and how is that benefiting you?** I can manage all my calls, texts, and voicemails from one place, stay organized, and present a professional image to clients no matter where I’m working from. It’s a big time-saver and boosts productivity. ### 10. Just got started, already impressed! **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha P. | Project Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about KrispCall?** The whole experience feels smooth. Everything is well laid out, so it's easy to get started without needing help. **What do you dislike about KrispCall?** Nothing serious, just work as they advertise. **What problems is KrispCall solving and how is that benefiting you?** I need a virtual phone system to manage my business communication on the go. Krispcall gave me efficient calling, clean call logs and the ability to manage everything from a single dashboard. ### 11. Affordable and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Bethany B. | Owner/ General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about KrispCall?** I really like that I can get a virtual number without needing a physical SIM card, that's super convenient. The interface is easy to use and the pricing is very budget-friendly. **What do you dislike about KrispCall?** There are some sound issues when using certain headphones. It doesn't seem to support all headsets properly and sometimes the call quality drop because of it. **What problems is KrispCall solving and how is that benefiting you?** The bulk messaging feature has been really helpful for sending notices and important updates to multiple people at once. ### 12. Best VOIP option for me **Rating:** 5.0/5.0 stars **Reviewed by:** Yogesh K. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about KrispCall?** The pricing is very competitive and you also get some discounts on top of it. Another best feature is the integration with 3rd party apps like Teams which is offered from the base package. The app is smooth though, I expect it to improve over time but for now no major complaints. Just easy to use and intuitive. Implementing it is quite easy. Also another good feature is the daily report which shows you previous days usage and activity. **What do you dislike about KrispCall?** Just need more features added to the Krisp mobile app just as the dashboard available on web portal, credit balance and stuff. **What problems is KrispCall solving and how is that benefiting you?** Easy integration with other app. I mostly use M365 and I get the flexibility to integrate it with Teams. Pricing is very good compared to others. ### 13. Great for streamlining client calls **Rating:** 5.0/5.0 stars **Reviewed by:** Erika M. | Financial Adviser, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about KrispCall?** The setup is quick, clear call quality and interface is clean. **What do you dislike about KrispCall?** There need to be upgrade the mobile app with the features. **What problems is KrispCall solving and how is that benefiting you?** It cuts down costs on international calls and saves time by keeping everything in one place. ### 14. est VOIP service **Rating:** 5.0/5.0 stars **Reviewed by:** Zuomio . | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about KrispCall?** I like their customer support and their voip really works . **What do you dislike about KrispCall?** I can't get any verification code on my voip number . **What problems is KrispCall solving and how is that benefiting you?** I am from Bangladesh . I need a US number for my store . By them , I get a VOIP number . ### 15. Smooth calling experience every time **Rating:** 4.5/5.0 stars **Reviewed by:** Dean P. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about KrispCall?** The clarity of calls is better than I expected. I can hear every word clearly, even when calling overseas. **What do you dislike about KrispCall?** I wish there were more personalization options for the interface. **What problems is KrispCall solving and how is that benefiting you?** KrispCall lets me handle both local and international calls in one place, saving me time and effort. ### 16. Efficient and user friendly calling platform **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron H. | Co-founder, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about KrispCall?** Krispcall's call recording, automatic logging and click-to-call features make daily communication smooth and efficient. **What do you dislike about KrispCall?** Some advanced reporting features could be improved for better data insights. **What problems is KrispCall solving and how is that benefiting you?** It simplifies call management by automatically tracking all calls and details, reducing manual work and helping the team stay organized and responsive. ### 17. Best support ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Co-Founder and Business Development Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about KrispCall?** Support is instantaneous and everyone knows what they're doing. I have yet to work with a company that is so very hands-on! Seriously, they won a customer for life. Everything is quick, easy access to numbers, sms. I haven't found a solution that hits all the notes AND is affordable for a SMB owner like me. **What do you dislike about KrispCall?** I will say everything is good, but maybe a few tweaks to the UI. (Seriously, very minor). Another, I use Hubspot as a CRM, which is how I found out about Krispcall. The intergation is a little shotty. **What problems is KrispCall solving and how is that benefiting you?** Need KrispCall for our sales to contact inbound leads, and use the numbers as a means of business communication (ex. Texting with customers) ### 18. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep M. | Real Estate Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about KrispCall?** The service overall is excellent.. The best part is the calling and sms service makes me use it like a normal phone .. Top most is the quality of the network connection which makes talking over to people as charm..unlike other apps where the call quality is poor....Excellent.. **What do you dislike about KrispCall?** Nothing at all..I find everything excellent.. **What problems is KrispCall solving and how is that benefiting you?** I needed a UK number sitting here in Dubai.. First problem solved.. Second wanted to activate WhatsApp and Telegram apps on the number ..which was charm with the sms service..And will be using this more as calling my clients being a real estate consultant myself.. ### 19. Amazing **Rating:** 4.0/5.0 stars **Reviewed by:** Jayshawn . | Appointment Setter, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about KrispCall?** The useful dialer system, it helps me call all the prospects. **What do you dislike about KrispCall?** I don't like how high the international charges can be. **What problems is KrispCall solving and how is that benefiting you?** It helps me call countries overseas without problems, so that i can continue to do the task i was provided. ### 20. KrispCall is excellent tool for communication **Rating:** 3.5/5.0 stars **Reviewed by:** jonathan R. | Construction Superintendent, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about KrispCall?** Krispcall has been an excellent tool for streamlining my business communications, especially for international calls. What I love most is its Unified Callbox, which neatly organizes calls, SMS and voicemails in one place, making it easy to manage conversations. **What do you dislike about KrispCall?** Some users have reported billing discrepancies, though I haven't personally experience this. **What problems is KrispCall solving and how is that benefiting you?** Krispcall solves several pain points such as high international call costs, disorganized communication and missed leads. ### 21. Delightful Krisp Call **Rating:** 5.0/5.0 stars **Reviewed by:** Umar A. | Game Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about KrispCall?** I found the KrispCall App to be a well thought out and great experience especially in terms of the call quality which was as it's namesake suggest is perfectly clear and krisp! Highly recommend 🤩 **What do you dislike about KrispCall?** Would make these 2 suggestions.. 1. It would be convenient to not necessarily have the app open in order to receive calls. Perhaps a background running service is needed. 2. As is possible the Samsung Galaxy S22 Ultra it is possible to toggle the bluetooth function in call which allows for clarity for both parties in case one's earbuds don't deliver as well as one's device. **What problems is KrispCall solving and how is that benefiting you?** Clarity of call ### 22. Cost-Effective Calling Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Jesse M. | Founder/Chief Financial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about KrispCall?** I really like how Krispcall helps me connect with international clients easily. **What do you dislike about KrispCall?** Porting my existing number was a bit challenging and took a few days longer than expected. But once it was done, everything worked smoothly. **What problems is KrispCall solving and how is that benefiting you?** It is saving me a lot of money compared to my previous traditional phone system. Plus, having the ability to connect with international clients at the right time without any hassle has really helped grow my business. ### 23. Good services with positive support team **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel L. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about KrispCall?** Krispcall has simple interface which is easy to use. And I most say that support team are friendly, whenever I contact with issue they smoothly handle and resolve the problem. **What do you dislike about KrispCall?** There is no major problem some glitch arise when contact to support they fixed immediately. **What problems is KrispCall solving and how is that benefiting you?** Krispcall help to expand business across the multiple nation and it is super flexibility to use from any corner of the world. ### 24. An easy to use app **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad z. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about KrispCall?** First of all at the start I need some guidelines on how to use the app and what sort of benefits I can get it, so I must say that Krispcall customer service team have done an amazing job. They were quick to respond and with clear and detailed explanation. That made me to quickly go for a purchase. Moreover they provide me additional discount to encourage me to avail the full benefits of the plan with less price. **What do you dislike about KrispCall?** Since I have started to use it now, there is nothing I didn't like it yet for now. **What problems is KrispCall solving and how is that benefiting you?** I can reach out to my international clients more conveniently and so as they. ### 25. Not a good start **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about KrispCall?** Nothing yet. Hopefully that changes after this. **What do you dislike about KrispCall?** Well, not off to a good start with KrispCall. 2 stars so far. Not a 1 star yet because I think it's only fair to see how it all plays out. But so far, this is super disappointing based on all these good reviews I've seen. The major issue I experienced is below but probably the most alarming one is this: the dial tone is not a US based dial tone. My customers are calling, connecting for one second, then hanging up and calling again. The dial tone sounds like a busy tone to them. That's probably the biggest issue for why I'm switching over. Beyond the below: I ported over a number to them from Google Voice. The port was supposed to be done within 1.5 hours. It was supposed to start at 8:30am PST and be done at 10am PST. I check in around 12pm PST. Still not done. 4pm PST and it's not done. When you call my line some robot answers and says "Thanks for the call. Configure your number's voice URL to change this message. Let us know if we can help you in any way during your development." And then promptly hangs up. This is what my customers are hearing when they call me. When you text the number it goes nowhere. Most of my customers text. They've been texting me for 7+ hours and not a single one of those texts will ever be seen. Who knows how much business I've lost at this point. It's at this point I get on the website to get some support. The support rep is super unhelpful, completely ignores everything I say, stops responding, didn't address any of my concerns, and said the most generic stuff. Basic "I'm sorry for the inconvenience, we will provide you an update soon." Apparently they ported the number with their porting team not available to handle the set up. Probably the most unprofessional thing I've seen in a long time. And if this is how they handle your porting, imagine how they will handle the rest of their interactions with you. Feb 22 Update: Gone from bad to worse. I updated my review to a 1 star. I just can't justify giving it anything more. A few things I found out: 1) There is no group texting. In a blog post they say they are the best app for group texting (I can't link the blog post because truistpilot won't let me). Yet, they don't actually provide group texting. 2) Pipedrive integration is bad. KrispCall assigned contacts to the Netherlands where the country code is +31 because I didn’t have +1 (US Code) in the number in PD. I ask support and they tell me they can't do anything. I had to go one by one in PD in my contacts and change them to a +1. I tried to delete my contacts to bulk upload and use excel to quickly append +1 to everything. When I deleted all contacts in KrispCall they deleted all contacts in PD. Gone. Luckily I could revert that in PD. But what if I couldn't? 3) I'd say half of my contacts can't be texted. It says "number invalid" or whatever. I have to go into PD and put it in just the right format +1 111 111 1111. Then, sometimes it works. And sometimes it doesn't. If it does work it doesn't assign it to the correct contact. So, I have to go back into PD and type in +11111111111 for it to sync. 4) App is clunky and bad. 5) And the worst is, my clients aren't getting my texts. I've had mass from our customers because of this. Honestly, I was really looking forward to KrispCall because of the integration. Also, other VOIP services have awful reviews. KrispCall had great reviews. But I have no idea how at this point. This is an absolute mess of a product. I'll update as we go along potentially. But man, awful, awful start. Update 2/24/25: It's too much, I've had enough. I can't get texts because of 10DLC, which they didn't notify me of. They said they sent me an email where that happened to be mentioned. Except they send me a ton of emails. And in my dashboard, it's not mentioned at all. I had to reach out to them that my texts weren't going through. They then told me about 10DLC. But didn't tell me how to register for 10DLC. They simply just told me that was the issue without a way to fix it. They then said ther called me. I checked and they called me at 8:50pm on a Sunday night. That was their "well, we tried" effort. A phone call at 8:50pm on Sunday. I'm out. March 19th update: For those of you looking for a good service, use OpenPhone. Very happy with them so far. **What problems is KrispCall solving and how is that benefiting you?** They're not solving anything right now. ### 26. Super easy to use with awesome support **Rating:** 4.5/5.0 stars **Reviewed by:** Evie B. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about KrispCall?** KrispCall is super user friendly, even for someone who's not very techy. Setting up numbers and managing calls is simple and smooth. **What do you dislike about KrispCall?** No major complaints so far. Maybe just a few customization options would be nice in the future. **What problems is KrispCall solving and how is that benefiting you?** KrispCall helps us stay connected with clients easily and their customer support it top-notch. Anytime we hit a snag, they're quick to fix it. ### 27. Great tool for monitoring calls and boosting sales **Rating:** 4.5/5.0 stars **Reviewed by:** Benjamin C. | Personal Diet Consultant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about KrispCall?** The live call monitoring feature and virtual receptionist make managing customer interactions effortless and professional. **What do you dislike about KrispCall?** I have not encountered any big problems so far. **What problems is KrispCall solving and how is that benefiting you?** KrispCall makes calling simple and helps increase sales by ensuring quick and efficient customer responses. ### 28. The best VOIP service. **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi S. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about KrispCall?** Easy to register, especially for a business like us. **What do you dislike about KrispCall?** There is nothing to dislike in the services. **What problems is KrispCall solving and how is that benefiting you?** We have business in USA and we are handling the business from India. We approached to many service provider such as openphone. We faced so much trouble in openphone to get the number but krispcall was straight to the point and voila we have our own local USA number. ### 29. Reliable call quality with helpful features **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse S. | Security Risk Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about KrispCall?** The call quality is consistently clear and the noise cancellation actually works. I also find the call recording and unified callbox super useful to keep track of everything in one place. **What do you dislike about KrispCall?** I wish the number activation was instant, but the verification process still feels fair. **What problems is KrispCall solving and how is that benefiting you?** Krispcall helps me stay organized and never miss important details from calls. I don't need to take notes during calls anymore because I can always go back and listen. ### 30. International Outreach Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about KrispCall?** Loved the unified callbox which is straight fire. The calls, texts and voicemails all in one dope dashboard. Global virtual numbers helped me for transforming my home based business to worldwide, no sweat. HubSpot sync was cool! Highly recommended. **What do you dislike about KrispCall?** Had a few bad experiences with Phone app lag. Latency was not an issue but sometimes, the voice was unclear during calls. **What problems is KrispCall solving and how is that benefiting you?** - Call insights helped me catch critical points, making my sales pitches sharper and more effective. - Virtual numbers in lots of countries, helped me expand my business.. turned lots of paying customers because of this product - Power dialer for concurrent calls, saved lots of time - CRM integrations saved my time ### 31. Best support and product for people who are looking for trusted virtual mobile number! **Rating:** 5.0/5.0 stars **Reviewed by:** Taha Ryuko S. | Founder & CEO, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about KrispCall?** I love support responses on everything, I got a WhatsApp message immediately after I submitted a question. Everything after that went smoothly as everything is very easy to set up and use well. Now I am using their number for everything. **What do you dislike about KrispCall?** From what I have experienced, there isn't a thing that I dislike, I gave them a shot even when there were bad reviews online. **What problems is KrispCall solving and how is that benefiting you?** KripCall is solving my virtual identity issue ### 32. A handy communication tool with smart features **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlyn M. | Procurement Support Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about KrispCall?** I like how Kripscall keeps things streamlined. The interface is easy to used to and the call tracking is super helpful when juggling client communication. **What do you dislike about KrispCall?** I wish the mobile app had more customization options, but it still work fine for day-to day use. **What problems is KrispCall solving and how is that benefiting you?** It's made managing multiple client accounts less of a headache. I don't have to rely on multiple apps anymore, everything's in one place. ### 33. The platform is super easy to use, and the best part is that they don't have any hidden charges. **Rating:** 5.0/5.0 stars **Reviewed by:** Raghav K. | Business head, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about KrispCall?** The platform is super easy to use, and the best part is that they don't have any hidden charges. **What do you dislike about KrispCall?** Everything is fine there is no major issue with the platfom **What problems is KrispCall solving and how is that benefiting you?** We are able to reach out to all of our customers. ### 34. It's the best **Rating:** 5.0/5.0 stars **Reviewed by:** Amitesh G. | Business development manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about KrispCall?** It's easy and user friendly interface, and also easy to use and also mobile app version is also very easy to I will rate it 10 out of 10. Thank you very much for all the services from you. **What do you dislike about KrispCall?** Nothing it's. All better as of now in future if there is any opportunity for improvement ill let you know. **What problems is KrispCall solving and how is that benefiting you?** I have some client in USA where I have to call them. And it's cheaper and easy to use ### 35. Quality Service Improve Customer Interactions **Rating:** 4.5/5.0 stars **Reviewed by:** Spencer D. | Application Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about KrispCall?** I really like the call analytics feature. I can easily monitor my team's call volumes, durations and response times. **What do you dislike about KrispCall?** Sometimes, there's a small delay when updating recent call logs, but it's not a big deal and usually resolves quickly. **What problems is KrispCall solving and how is that benefiting you?** It helps me keep track of customer calls without manually checking everything. Everything's organized and easy to access, so I know exactly what's going on. ### 36. A refreshing change from traditional phone setups **Rating:** 4.0/5.0 stars **Reviewed by:** Mia F. | Co-Founder/ Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about KrispCall?** Easily set up local or international numbers. Crystal-clear call quality even in noisy environments. **What do you dislike about KrispCall?** There is no any major problem to address, so far so good. Sometime small glitch encounter but must of the time work perfectly. **What problems is KrispCall solving and how is that benefiting you?** It reduced our need for multiple tools and has made business communication smoother and flexible to manage. ### 37. Easy calling and no headaches **Rating:** 5.0/5.0 stars **Reviewed by:** Percy . | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about KrispCall?** Support and web app. The support is awesome and web app is easy to use **What do you dislike about KrispCall?** Mobile app could be improved and calling from mobile app should be improved alot **What problems is KrispCall solving and how is that benefiting you?** Calling to many countries. And helps me to do cold calls ### 38. Calling Experience with KrispCall **Rating:** 4.5/5.0 stars **Reviewed by:** Kristians A. | Independent Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about KrispCall?** Having the ability to get virtual numbers from multiple countries is super helpful for global communication. The call quality is clear, and the app runs smoothly on both desktop and mobile, which makes it really convenient. **What do you dislike about KrispCall?** One small issue I faced was that the geolocation permission wasn’t enabled by default, which stopped me from using some features at first. I had to contact customer support to resolve it. **What problems is KrispCall solving and how is that benefiting you?** The ability to get virtual number from various countries helps me connect with personal needs and clients globally. ### 39. I loved using it from the first day **Rating:** 3.5/5.0 stars **Reviewed by:** Jasmine K. | Lead Analysist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about KrispCall?** KrispCall is more affordable than traditional phone systems, yet still offers excellent quality and features. **What do you dislike about KrispCall?** While there's not much to dislike, it could use better analytics and reporting tools. **What problems is KrispCall solving and how is that benefiting you?** Using the KrispCall power dialer helped us automate dialing, allowing our sales team to reach more leads faster. ### 40. Best for Outbound Marketing **Rating:** 3.5/5.0 stars **Reviewed by:** Rahul S. | Technical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about KrispCall?** Bulk SMS feature and Bulk Voice Call Feature **What do you dislike about KrispCall?** Hidden Charges and Legal process it take to much time **What problems is KrispCall solving and how is that benefiting you?** We are an agency and selling IT services in International Countries. ### 41. Best VoIP with advance features **Rating:** 3.5/5.0 stars **Reviewed by:** Zoe C. | Social Media Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2025 **What do you like best about KrispCall?** Krispcall is easy to use. The unified callbox is helpful and setting up numbers for different regions was a quick. **What do you dislike about KrispCall?** Sometime the sound isn't as clear as I'd like, probably due to headset compatibility. **What problems is KrispCall solving and how is that benefiting you?** Helps to manage multiple numbers and track all communication in one dashboard has great benefit for us. ### 42. Fantastic service for getting a second line anywhere in the world **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about KrispCall?** Quick sign up process, intuitive UI, well designed IOS app, works as advertised **What do you dislike about KrispCall?** Didn't have any issues with using the service at all! **What problems is KrispCall solving and how is that benefiting you?** I needed an AU mobile number to receive OTPs and SMSs without having a physical AU address. krispcall was able to provide exactly this at a very reasonable monthly cost and got me set up and running same day that I signed up. ### 43. just started for the first incoming call the app got stuck **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about KrispCall?** help call from outside to uk, usa and many countries **What do you dislike about KrispCall?** it get stuck when I get an incoming call **What problems is KrispCall solving and how is that benefiting you?** help enhance business by helping in communication ### 44. Super fast support and professional **Rating:** 4.5/5.0 stars **Reviewed by:** Albano C. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about KrispCall?** The simplify of using and set it up. The reports you receive every day. **What do you dislike about KrispCall?** Only one number to forward the land line price wise I'm still trying to find out. **What problems is KrispCall solving and how is that benefiting you?** at the moment Makes my company look more professional. and hopefully will manage all the voice calls better ### 45. Simple and effective **Rating:** 4.5/5.0 stars **Reviewed by:** Matilda R. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about KrispCall?** I can have a number from more than 100 countries. And it offers affordable pricing without compromising its features. **What do you dislike about KrispCall?** I do not find any big problem, works as I need now. **What problems is KrispCall solving and how is that benefiting you?** I get a UK number from KrispCall and helps to find potential clients more internationally. ### 46. Seems like a good idea, but so far plagued with technical issues **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about KrispCall?** Price is ok, call sound is generally clear. **What do you dislike about KrispCall?** Have had 3 technical issues that prevented me making calls this week and we're only 3 days in. Not ideal. **What problems is KrispCall solving and how is that benefiting you?** Being able to make overseas calls ### 47. Reliable Service with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** J C. | HR Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about KrispCall?** Clean, easy-to-use interface. Features work as expected. Customer service is super responsive and helpful they reply quickly and resolve things fast. **What do you dislike about KrispCall?** Could use a few more integrations with third-party tools. **What problems is KrispCall solving and how is that benefiting you?** It solves the hassle of managing multiple phone numbers and staying connected with clients globally. ### 48. very useful **Rating:** 4.5/5.0 stars **Reviewed by:** Rizza M. | executive assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2025 **What do you like best about KrispCall?** I like all the features of krispcall softphone **What do you dislike about KrispCall?** but for me it is expensive, no free trial for the first month of service compared to others **What problems is KrispCall solving and how is that benefiting you?** im getting leads faster by calling them instead of sending an email or SMS ### 49. Calling experience is good with its features **Rating:** 4.5/5.0 stars **Reviewed by:** Anna T. | VP of Product Management/Head of Product, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about KrispCall?** Call are clear and the support team is responsive and friendly. **What do you dislike about KrispCall?** It takes couple of days to port my existing number could be faster. **What problems is KrispCall solving and how is that benefiting you?** Helps to connect with my clients and parties smoothly. ### 50. Easy Interaction anywhere in the world **Rating:** 5.0/5.0 stars **Reviewed by:** Freddie W. | Chief Executive Officer (CEO), Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about KrispCall?** The unified platform that Krispcall provides makes managing calls and messages from different global numbers in one place easy. The quality of the calls is always great, while shared numbers and call analytics have increased team collaboration and efficiency. **What do you dislike about KrispCall?** While the features that come with Krispcall are solid, the initial setup for a new user and its navigation are somewhat confusing. Other than that, it's a great platform to use for any business. **What problems is KrispCall solving and how is that benefiting you?** Krispcall has simplified our global interactions with leads and customers by offering affordable international calling and messaging options, hence nullifying the need for multiple physical phone lines. It has helped us a lot to connect with our international clients and also smoothened the internal team coordination. ## KrispCall Discussions - [What is KrispCall used for?](https://www.g2.com/discussions/what-is-krispcall-used-for) - 1 comment - [View KrispCall pricing details and edition comparison](https://www.g2.com/products/krispcall/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+13%3A01%3A55+-0500&secure%5Bsession_id%5D=c2822afd-d9af-4295-85dd-01b927c78045&secure%5Btoken%5D=2f86376faf8d07756af6efc05def966fd74a3e82e64e53593602cdfca1dd0558&format=llm_user) ## KrispCall Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Krisp](https://www.g2.com/products/krisp/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [noCRM.io](https://www.g2.com/products/nocrm-io/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## KrispCall Features **Channels** - Voice - Mobile SMS - Email **Platform** - Mobile Access - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - Call Management - Integrations - SIP trunking services **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Basic Communication** - Phone Calls - Instant Messaging - Desk-to-Desk Calls **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Functions** - Session Routing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Access** - Software Pairing - Browser Extension **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Note Taking **Advanced Features** - Automated Attendants - VOiP Number ## Top KrispCall Alternatives - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,601 reviews) - [CallHippo](https://www.g2.com/products/callhippo/reviews) - 4.4/5.0 (405 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,372 reviews)