--- title: Gatekeeper Reviews meta_title: 'Gatekeeper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 93 reviews by the users' company size, role or industry to find out how Gatekeeper works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 93 scale: '5' date_modified: '2026-09-28' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Gatekeeper Reviews **Vendor:** Gatekeeper **Category:** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm) **Average Rating:** 4.5/5.0 **Total Reviews:** 93 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Gatekeeper Gatekeeper is the only unified Vendor and Contract Lifecycle Management solution. Built for lean Finance, Procurement and Legal teams with enterprise-sized compliance responsibilities, Gatekeeper brings every vendor, contract, obligation, renewal, performance review and line of spend together in one connected platform. Unlike standalone CLM, supplier risk and procurement tools, every stage of the vendor lifecycle stays connected, giving organisations complete visibility, stronger governance and better commercial decisions. Due diligence shapes the contract. The contract stays connected to obligations, performance and spend. A continuous view of what every vendor delivers and costs surfaces savings your team can act on Gatekeeper AI turns your data into answers, while Gatekeeper Agents turn those answers into action. More than 50 specialist agents automate due diligence, contract review, evidence collection, compliance monitoring, obligation tracking and supplier performance. Customers reduce vendor onboarding by up to 90%, accelerate contracting by up to 75%, reclaim more than 30 weeks of manual administration and reduce vendor spend by up to 14%. With implementation in less than 60 days, more than 1,700 integrations and SOC 1 Type 2, SOC 2 Type 1, ISO 9001 and ISO 27001 certifications, Gatekeeper helps organisations strengthen governance, accelerate contracting and unlock more value from every supplier relationship. Protection ✦ Performance. Together. ## Gatekeeper Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users commend the **user-friendly design** of Gatekeeper, appreciating its ease of use and exceptional client service. (23 reviews) - Users praise Gatekeeper's **exceptional customer support** , highlighting the team's dedication and effectiveness in assisting users. (14 reviews) - Users find **contract management easy** with Gatekeeper, benefiting from efficient onboarding and streamlined processes. (11 reviews) - Users find **implementation easy** with Gatekeeper, thanks to friendly support and intuitive features that enhance user experience. (11 reviews) - Users love the **customization options** in Gatekeeper, enhancing user experience and adapting to unique business needs. (9 reviews) - Automation (8 reviews) - Helpful (8 reviews) - Intuitive (8 reviews) - Efficiency (7 reviews) - Features (7 reviews) **What users dislike:** - Users are frustrated by **missing features** like customization options and integration with ERP systems in Gatekeeper. (8 reviews) - Users find **limited customization** frustrating, as it prolongs modifications and restricts personal adjustments to configurations. (6 reviews) - Users find the product **expensive** , noting that pricing could be improved and additional modules significantly increase costs. (5 reviews) - Users find the **high fees** for additional modules to be a significant drawback, impacting overall value. (5 reviews) - Users report **poor customer support** , facing challenges even after submitting Tech support requests for issue resolution. (4 reviews) - Complex Setup (3 reviews) - Users find **difficult customization** frustrating, as it requires significant time and effort to implement effectively. (3 reviews) - Users find **implementation challenges** with Gatekeeper, especially during initial integration and flow modifications. (3 reviews) - Improvement Needed (3 reviews) - Integration Issues (3 reviews) ## Gatekeeper Discussions - [We have volume requirements above the Enterprise Plan. Will Gatekeeper work for us?](https://www.g2.com/discussions/volume) - 1 comment, 2 upvotes - [View Gatekeeper pricing details and edition comparison](https://www.g2.com/products/gatekeeper/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-09-28+21%3A11%3A59+-0500&secure%5Bsession_id%5D=42d14c90-94a3-4c83-8ed1-d13169f8ffb5&secure%5Btoken%5D=df871e4865beebff6adcd9de79a21328360e77c253d67954e2a9e5d99993c250&format=llm_user) ## Gatekeeper Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation - Multi-Party Signing - Electronic Signature **Additional Functionality** - Incident Management - Real-Time Monitoring - Evidence Management - Risk Alerts - Reporting & Statistics - Third-Party Integrations - Workflow Management - Risk Analysis - Sarbanes-Oxley Compliance - Single Sign On - Compliance Management - Policy Management - Real-Time Reporting - Audit Trail - Assessment Management - HIPAA Compliant - Operational Risk Management - Document Storage - Enterprise Risk Management - Data Visualization - Configurable Workflow - Vendor Management - IT Risk Management - User Management - Issue Management - Internal Controls Management - AI Copilot - Environmental Compliance - Customizable Reports - Data Import/Export - Risk Management - API - Document Management - Risk Assessment - Activity Dashboard - Task Management - Audit Management - Generative AI - Governance - Corrective and Preventive Actions (CAPA) - Alerts/Notifications - FDA Compliance - Secure Data Storage - Approval Process Control - Version Control **Contract Management Platform Features** - Contract Creation - Customizable Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards - Government Contracts - Specialty Contracts - Alerts/Notifications - Third-Party Integrations **Setup** - Data - Approvals - Alignment - Real-Time Data **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Management** - Approval - Communication - Documents **Platform Basics ** - Data Extraction - Contract Comparisons **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Functionality** - Customized Vendor Pages - Centralized Vendor Catalog - Questionnaire Templates - User Access Control **Risk Assessment** - Scoring - AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Purchase Requisition and Approval Workflow - Procurement Orchestration** - Notifcations - Workflows - Purchase Orders **Agentic AI - Vendor Management** - Decision Making **Additional Functionality** - Generative AI - Billing & Invoicing - Customizable Templates - User Management - Invoice Processing - Onboarding - Search/Filter - Sourcing Management - Vendor Master Data Management - Procurement Management - Reporting & Statistics - Document Management - Project Management - Data Visualization - Access Controls/Permissions - Transaction History - Risk Assessment - Activity Dashboard - Real-Time Data - Alerts/Notifications - Offboarding - AI Copilot - Self Service Portal - Audit Management - Collaboration Tools - API - Approval Process Control - Vendor Payment - Third-Party Integrations - Performance Metrics - Purchase Order Management - Contract/License Management - Data Import/Export - Single Sign On - Workflow Management - Compliance Management - Task Management **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Performance** - KPIs - Benchmarks - Forecasting - Savings **Management** - Updates - Audit Trail - Integration **Performance** - Evaluation - Selection - Supplier Risk Management - Communications Management - Vendor Master Data Management - Workflow Management - Document Management - Invoice Management - Compliance Management - Contact Management - Vendor Management - Inventory Management - Procurement Management - Supplier Management **Artificial Intelligence Capabilities** - Text Analytics - NLP - OCR **Collaboration** - Contract Collaboration - Approval Process **Risk assessment** - Risk Scoring - 4th Party Assessments - Monitoring And Alerts - AI Monitoring **Risk Control** - Reviews - Policies - Workflows **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Supplier Management - Procurement Orchestration** - Tracking - Onboarding - Database **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development - No-Code **Supplier Information** - Profiles - Supplier Qualification - Transaction History **Contract Data** - Data Import - Data Export - Custom Reporting - Clause Identification and Mapping **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Monitoring** - Vendor Performance - Notifications - Oversight **Generative AI** - AI Text Generation - Generative AI **Spend Management - Procurement Orchestration** - Analysis - Visibility **Generative AI - Vendor Security and Privacy Assessment** - Text Summarization - Text Generation **Agentic AI - Contract Management** - Autonomous Task Execution **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Reporting/Analytics - Electronic Signature - Full Text Search - Data Import/Export - CRM - Audit Management - Digital Signature - Contract Drafting - Activity Tracking - Customizable Reports - Sell Side (Customers) - Task Management - Renewal Management - Annotations - Workflow Management - Data Extraction - Audit Trail - Contract Negotiation - Drag & Drop - Document Storage - Customizable Fields - AI Redlining - Version Control - Completion Tracking - Contact Management - Access Controls/Permissions - AI Copilot - Document Review - Customizable Branding - Configurable Workflow - Document Management - Compliance Tracking - Buy Side (Suppliers) - Payment Processing **Additional Functionality** - Supplier Quality Control - Real-Time Monitoring - Supplier Web Portal - AI Copilot - Quotes/Estimates - Data Visualization - Performance Monitoring - Import/Export Data - Third-Party Integrations - Generative AI - Activity Dashboard - Audit Trail - Multi-Vendor - Alerts/Notifications - Reporting/Analytics - Collaboration Tools - Customizable Reports - Real-Time Data **Collaboration** - Access Controls/Permissions - Data Unification - Accessibility - Process Routing - Real-Time Data - Role-Based Permissions **Contract Data** - Reporting & Dashboards - Advanced Contract Analytics **Reporting** - Real-Time Monitoring - Multiple Views - Data Import/Export - Budgets - Real-Time Updates - Real-Time Reporting - Real-Time Analytics **Reporting** - Templates - Centralized Data - 360 View **Generative AI** - AI Text Summarization **Compliance and Risk Management - Procurement Orchestration** - Risk Assessment - Compliance - Audits **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Payments** - Vendor - Recurring - Employee Reimbursements - ACH - Reimbursement Management **Generative AI** - AI Text Generation - AI Text Summarization **Workflow Automation - Procurement Orchestration** - Routing - Configuration - Approvals **Agentic AI - Third Party & Supplier Risk Management** - Adaptive Learning - Decision Making **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs - Email Management - Template Management - Mobile Access - Forms Management - Contact Management - Compliance Management - Workflow Management - Document Management - Contract/License Management - Renewal Management - Registration Management - Event Management - Marketing Management - Expiration Management - Offline Access - Video Management **Fraud & Risk Management** - Notifications - Unique Cards - Controls - Budget Control - Approval Process Control - Spend Control - Prepaid Cards **Agentic AI - Procurement Orchestration** - Autonomous Task Execution **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - File Sharing - Approval Process Control - Alerts/Notifications - Authentication - Data Security - Reminders - Reporting & Statistics - Access Controls/Permissions - Version Control - Single Sign On - Audit Trail - AI Copilot - Activity Dashboard - Encryption - Signature Capture - Document Conversion - Drag & Drop - Archiving & Retention - Team Collaboration - Generative AI - Status Tracking - Customizable Fields - Searchable Database - QR Codes - Two-Factor Authentication - Search/Filter - Multi-Location - Real-Time Data - Data Synchronization - Age Verification - Customer Database - Secure Data Storage - Waiver Kiosk - Data Import/Export - Photo Capture - Conditional Logic - Customizable Templates **Agentic AI - Spend Management** - Proactive Assistance **Additional Functionality** - Reminders - Activity Tracking - Invoice Processing - Accounting Integration - Categorization/Grouping - Reporting & Statistics - Configurable Workflow - Spend Analysis - Expense Tracking - Third-Party Integrations - Accounting - Audit Management - Approval Workflow - AI Copilot - Supplier Management - Invoice Management - Billing & Invoicing - Transaction History - Purchase Order Management - Audit Trail - Generative AI - Expense Claims - Workflow Management - Time & Expense Tracking - Multi-Currency - Vendor Management - Procurement Management - Credit Card Management - Compliance Management - Requisition Management - Customizable Reports - Ad hoc Reporting - Financial Management - API - Rules-Based Workflow - Receipt Management - Activity Dashboard - Purchasing & Receiving **Process Development** - Process Routing **Additional Functionality** - Rules-Based Workflow - Mobile Access - Document Storage - Data Import/Export - Collaboration Tools - Document Management - Real-Time Reporting - Customizable Forms - Activity Dashboard - CRM - Process Modeling & Designing - Drag & Drop - Task Progress Tracking - API - Calendar Management - Audit Management - Commenting/Notes - Forms Management - Alerts/Notifications - Reporting/Analytics - Configurable Workflow - Graphical Workflow Editor - Data Visualization - Workflow Management - Process Change Tracking - AI Copilot - Email Management - Templates - Real-Time Updates - Approval Process Control - Customizable Fields - Version Control - Forms Automation - Customizable Templates - Compliance Management - Activity Tracking - Single Sign On - Task Management - Customizable Reports - Business Process Control - Business Process Automation - User Management - Audit Trail ## Top Gatekeeper Alternatives - [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) - 4.3/5.0 (493 reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) - 4.1/5.0 (747 reviews) - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - 4.3/5.0 (597 reviews)