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# Docusign CLM vs Gatekeeper Comparison - What are their main differences?

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Docusign CLMGatekeeper[+ Add Product](#)

Reviews

**Docusign CLM** [

4.3/5(503)

](https://www.g2.com/products/docusign-clm/reviews#reviews)

**Gatekeeper** [

4.5/5(94)

](https://www.g2.com/products/gatekeeper/reviews#reviews)

Pricing

**Docusign CLM**
 **Contact for Pricing** / user, per month · Enterprise Edition

**Gatekeeper**
Free Trial

**Contact Us** · PRO

**Pricing Insights**
from reviews

Time to Implement

**Docusign CLM**
3 monthsFaster

Based on 36 responses

**Gatekeeper**
4 months

Based on 7 responses

Return on Investment

**Docusign CLM**
13 months2 months sooner

Based on 32 responses

**Gatekeeper**
15 months

Based on 7 responses

Perceived Cost

**Docusign CLM**
$$$$$

**Gatekeeper**
$$$$$

Average Discount

**Docusign CLM**
12%

**Gatekeeper**
12%

 ![Docusign CLM](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign-clm.svg "Docusign CLM")

 ![Gatekeeper](https://images.g2crowd.com/uploads/product/hd_favicon/27d297814158a0d019f9567abb5686bd/gatekeeper.svg "Gatekeeper")

G2 offers free advice on this comparison.

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Pros & Cons

**Docusign CLM**
[
Ease of Use (126)
](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499537&qs=pros-and-cons#reviews)[
Digital Signing (66)
](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977845&qs=pros-and-cons#reviews)[
Expensive (28)
](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500165&qs=pros-and-cons#reviews)[
Steep Learning Curve (23)
](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499163&qs=pros-and-cons#reviews)

**Gatekeeper**
[
Ease of Use (23)
](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917667&qs=pros-and-cons#reviews)[
Customer Support (14)
](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917163&qs=pros-and-cons#reviews)[
Missing Features (8)
](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917856&qs=pros-and-cons#reviews)[
Limited Customization (6)
](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917566&qs=pros-and-cons#reviews)

Integrations

**Docusign CLM**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e4b706895c2bab9142c056a1ff9275ba/access-peoplehr.jpg "Product Avatar Image")

Access PeopleHR

](https://www.g2.com/products/access-peoplehr/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8adeb533e7e38a4554380a81c5792a85/greenhouse.png "Product Avatar Image")

Greenhouse

](https://www.g2.com/products/greenhouse/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0c06241f4fd750943eec35bd11f7aba8/keka.jpg "Product Avatar Image")

Keka

](https://www.g2.com/products/keka/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[
View all
](https://www.g2.com/products/docusign-clm/integrations)

**Gatekeeper**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_517cee48d5c61ab3a3a6863407369c44/anaplan.jpeg "Product Avatar Image")

Anaplan

](https://www.g2.com/products/anaplan/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-active-directory-domain-services.jpg "Product Avatar Image")

Azure Active Directory...

](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[
View all
](https://www.g2.com/products/gatekeeper/integrations)

Screenshots

**Docusign CLM**
 ![Docusign CLM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1866181/CLM-Evergreen-3-things-24-09-Social-1200x628-EN.png)

**Gatekeeper**
 ![Gatekeeper screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/58079/Screenshot-G2-Dash1.png)

Ratings

Meets Requirements

**Docusign CLM**

8.8

8.8425

**Gatekeeper**

8.9

8.977

Ease of Use

**Docusign CLM**

8.7

8.7432

**Gatekeeper**

9.0

9.077

Ease of Setup

**Docusign CLM**

8.2

8.2307

**Gatekeeper**

8.2

8.256

Ease of Admin

**Docusign CLM**

8.3

8.3190

**Gatekeeper**

8.8

8.854

Quality of Support

**Docusign CLM**

8.6

8.6368

**Gatekeeper**

9.4

9.474

Has the product been a good partner in doing business?

**Docusign CLM**

8.6

8.6190

**Gatekeeper**

9.3

9.354

Product Direction (% positive)

**Docusign CLM**

8.7

8.7421

**Gatekeeper**

9.4

9.473

Features

Contract Management[Hide 52 FeaturesShow 52 Features](javascript:void(0);)

8.4

181

8.5

49

Contract Management Platform Features

Contract Creation

8.7

151

|

Verified

8.9(won by 0.2)

29

|

Verified

Customizable Templates

8.5(won by 0.2)

151

|

Verified

8.3

22

Contract Editing

8.6(won by 0.7)

150

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

7

Contract Attachments

8.6

149

|

Verified

8.8(won by 0.2)

41

|

Verified

Contract Collaboration

8.5(won by 0.1)

149

|

Verified

8.4

34

|

Verified

Approval Process

8.7

151

|

Verified

8.8(won by 0.1)

36

|

Verified

Notifications & Reminders

8.6

155

|

Verified

9.0(won by 0.4)

42

|

Verified

Contract Database

8.4

153

|

Verified

9.4(won by 1.0)

42

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Integrations / APIs

8.0

147

|

Verified

8.2(won by 0.2)

29

|

Verified

Reporting & Dashboards

7.8

147

|

Verified

8.2(won by 0.4)

41

|

Verified

Government Contracts

Not enough data

Not enough data

Specialty Contracts

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Generative AI

AI Text Generation

8.2(won by 0.7)

50

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

6

AI Text Summarization

8.1(tied score)

50

8.1(tied score)

6

Generative AI

Not enough data

Not enough data

Agentic AI - Contract Management

Autonomous Task Execution

Not enough data

Not enough data

Additional Functionality

Reporting/Analytics

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Contract Drafting

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sell Side (Customers)

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Renewal Management

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Contract Negotiation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

AI Redlining

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Completion Tracking

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Document Review

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Buy Side (Suppliers)

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Contract Analytics[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

8.3

45

7.7

21

Platform Basics 

Data Extraction

8.4(won by 0.1)

36

8.3

15

Contract Comparisons

8.6(won by 1.7)

38

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

9

Artificial Intelligence Capabilities

Text Analytics

8.0

37

8.2(won by 0.2)

11

NLP

7.9(won by 0.5)

35

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

9

OCR

8.2(won by 1.1)

30

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

11

Contract Data

Data Import

8.4(tied score)

37

8.4(tied score)

17

Data Export

8.3

38

8.6(won by 0.3)

17

Custom Reporting

8.4(won by 0.6)

31

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

15

Clause Identification and Mapping

8.5(won by 1.7)

31

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

10

Generative AI

AI Text Summarization

7.8(won by default)

16

Not enough data

Contract Lifecycle Management (CLM)[Hide 21 FeaturesShow 21 Features](javascript:void(0);)

8.5

133

8.5

33

Contract Creation & Management

Contract Creation

8.7(won by 0.2)

86

8.5

24

Contract Templates

8.3(tied score)

79

8.3(tied score)

21

Contract Editing

8.7(won by 0.4)

77

8.3

22

Contract Attachments

8.6

72

8.7(won by 0.1)

24

Collaboration

Contract Collaboration

8.7(won by 0.1)

76

8.6

21

Approval Process

8.9(won by 0.2)

85

8.7

23

Other Platform Features

Notifications & Reminders

8.7

76

8.8(won by 0.1)

26

Contract Database

8.7

79

9.2(won by 0.5)

26

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Contract Compliance

8.7(won by 0.4)

71

8.3

21

Integrations / APIs

8.4(won by 0.2)

73

8.2

19

E-Signature

9.5(won by 0.7)

109

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.8

24

Contract Data

Reporting & Dashboards

8.5(won by 0.6)

69

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

26

Advanced Contract Analytics

8.4(won by 0.3)

63

8.1

20

Generative AI

AI Text Generation

8.4(won by default)

36

Not enough data

AI Text Summarization

8.4(won by default)

37

Not enough data

Agentic AI - Contract Lifecycle Management (CLM)

Autonomous Task Execution

7.8(won by default)

6

Not enough data

Cross-system Integration

8.1(won by default)

6

Not enough data

Adaptive Learning

7.8(won by default)

6

Not enough data

Natural Language Interaction

7.8(won by default)

6

Not enough data

Proactive Assistance

7.8(won by default)

6

Not enough data

Decision Making

8.7(won by default)

5

Not enough data

E-Signature[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

Not enough data

9.2

28

Signature Process

Document Signing

Not enough data

9.2(won by default)

26

|

Verified

Reminders and Expirations

Not enough data

9.2(won by default)

26

|

Verified

Sign-In Process

Not enough data

9.7(won by default)

27

|

Verified

Mobile Signatures

Not enough data

9.1(won by default)

11

Signature Workflow

Not enough data

9.4(won by default)

26

|

Verified

Bulk Digital Signatures 

Not enough data

8.9(won by default)

20

|

Verified

Reporting

Not enough data

8.5(won by default)

24

|

Verified

Signature Document Creation

Not enough data

8.9(won by default)

23

|

Verified

Multi-Party Signing

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Agentic AI - E-Signature

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Security and Scalability

Regulatory Compliance

Not enough data

9.3(won by default)

23

|

Verified

Signature History and Audit

Not enough data

9.5(won by default)

25

|

Verified

Enterprise Scalability

Not enough data

9.2(won by default)

24

|

Verified

Platform

Custom Branding

Not enough data

9.1(won by default)

21

|

Verified

User, Role, and Access Management

Not enough data

9.2(won by default)

23

|

Verified

Internationalization

Not enough data

9.0(won by default)

19

|

Verified

Performance and Reliability

Not enough data

9.3(won by default)

23

|

Verified

Integration APIs

Not enough data

9.0(won by default)

17

|

Verified

Email Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Renewal Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Marketing Management

Not enough data

Not enough data

Expiration Management

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Video Management

Not enough data

Not enough data

Additional Functionality

File Sharing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Signature Capture

Not enough data

Not enough data

Document Conversion

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Team Collaboration

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Searchable Database

Not enough data

Not enough data

QR Codes

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Age Verification

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Waiver Kiosk

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Photo Capture

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Document Generation[Hide 62 FeaturesShow 62 Features](javascript:void(0);)

8.5

97

Not enough data

Data Sources

Software

8.6(won by default)

85

Not enough data

Spreadsheets

8.1(won by default)

79

Not enough data

Documents

9.0(won by default)

87

Not enough data

Generation

Templates

8.7(won by default)

84

Not enough data

Automation

8.8(won by default)

84

Not enough data

Branding

8.4(won by default)

82

Not enough data

Email Templates

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Delivery

Workflow

8.8(won by default)

89

Not enough data

Schedule

8.7(won by default)

83

Not enough data

Batch

8.4(won by default)

81

Not enough data

Compliance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

AI Text Generation

8.3(won by default)

41

Not enough data

AI Text Summarization

8.3(won by default)

41

Not enough data

AI Text-to-Image

8.4(won by default)

40

Not enough data

AI Image-to-Text

8.3(won by default)

40

Not enough data

Generative AI

Not enough data

Not enough data

Document Generation

Not enough data

Not enough data

Agentic AI - Document Generation

Autonomous Task Execution

8.7(won by default)

5

Not enough data

Additional Functionality

Customizable Forms

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Multiple Output Formats

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Contract Drafting

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Document Review

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Third Party & Supplier Risk Management[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

Not enough data

9.0

7

Risk Assessment

Scoring

Not enough data

8.3(won by default)

6

AI

Not enough data

Not enough data

Risk Control

Reviews

Not enough data

9.4(won by default)

6

Policies

Not enough data

9.3(won by default)

5

Workflows

Not enough data

8.8(won by default)

7

Monitoring

Vendor Performance

Not enough data

9.2(won by default)

6

Notifications

Not enough data

8.8(won by default)

7

Oversight

Not enough data

9.0(won by default)

7

Reporting

Templates

Not enough data

9.3(won by default)

5

Centralized Data

Not enough data

9.0(won by default)

5

360 View

Not enough data

8.9(won by default)

6

Agentic AI - Third Party & Supplier Risk Management

Adaptive Learning

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Enterprise Content Management (ECM)[Hide 78 FeaturesShow 78 Features](javascript:void(0);)

8.1

39

Not enough data

Agentic AI - Enterprise Content Management (ECM)

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Content Library

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Information Governance

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Indexing

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Image Editing

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Document Review

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Content Delivery

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Mobile Capture

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Templates

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

File Management

File Type Support

8.4(won by default)

35

Not enough data

Metadata

8.2(won by default)

33

Not enough data

OCR Scanning

8.1(won by default)

24

Not enough data

Versioning

8.7(won by default)

33

Not enough data

Collaboration

8.1(won by default)

30

Not enough data

Document Assembly

8.2(won by default)

22

Not enough data

Form Creation

7.8(won by default)

26

Not enough data

Portals and Sites

7.9(won by default)

19

Not enough data

Disposition

7.8(won by default)

20

Not enough data

Search

8.1(won by default)

35

Not enough data

Web Interface

8.3(won by default)

30

Not enough data

Mobile Apps

6.9(won by default)

21

Not enough data

Workflow

Process Automation

7.9(won by default)

29

Not enough data

Conditions

8.0(won by default)

30

Not enough data

Activities

8.1(won by default)

26

Not enough data

Case Management

8.0(won by default)

19

Not enough data

Records Management

Feature Not Available

Not enough data

Template Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Digital Asset Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Platform

Performance and Reliability

8.1(won by default)

34

Not enough data

Reporting and Auditing

8.1(won by default)

29

Not enough data

System of Record Integration

8.4(won by default)

27

Not enough data

APIs

8.2(won by default)

24

Not enough data

Internationalization

Feature Not Available

Not enough data

Vendor Management[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

Not enough data

7.8

13

Agentic AI - Vendor Management

Decision Making

Not enough data

Not enough data

Additional Functionality

Generative AI

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Invoice Processing

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Sourcing Management

Not enough data

Not enough data

Vendor Master Data Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Offboarding

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Vendor Payment

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Revenue Recognition

Usage Tracking

Not enough data

7.8(won by default)

9

Deferred Revenue

Not enough data

Not enough data

Revenue Accrual

Not enough data

Not enough data

Show 8 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Governance, Risk & Compliance[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Incident Management

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Evidence Management

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Sarbanes-Oxley Compliance

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Operational Risk Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Enterprise Risk Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Internal Controls Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Environmental Compliance

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Governance

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

FDA Compliance

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Spend Management[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

Not enough data

Not enough data

Setup

Data

Not enough data

Not enough data

Approvals

Not enough data

Not enough data

Alignment

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Performance

KPIs

Not enough data

Not enough data

Benchmarks

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Savings

Not enough data

Not enough data

Payment Cards

One-time Virtual

Not enough data

Not enough data

Recurring Virtual

Not enough data

Not enough data

Physical

Not enough data

Not enough data

Reporting

Real-Time Monitoring

Not enough data

Not enough data

Multiple Views

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Budgets

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Payments

Vendor

Not enough data

Not enough data

Recurring

Not enough data

Not enough data

Employee Reimbursements

Not enough data

Not enough data

ACH

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Fraud & Risk Management

Notifications

Not enough data

Not enough data

Unique Cards

Not enough data

Not enough data

Controls

Not enough data

Not enough data

Budget Control

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Spend Control

Not enough data

Not enough data

Prepaid Cards

Not enough data

Not enough data

Agentic AI - Spend Management

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Invoice Processing

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Spend Analysis

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Approval Workflow

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Expense Claims

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Credit Card Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Requisition Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Workflow Management[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

Not enough data

Not enough data

Setup

Activities

Not enough data

Not enough data

Flows

Not enough data

Not enough data

Dependencies

Not enough data

Not enough data

Notifications

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

Management

Updates

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Integration

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Workflow Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Drag & Drop

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

No-Code

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Graphical Workflow Editor

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

API

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Project Workflow

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Supplier Relationship Management (SRM)[Hide 38 FeaturesShow 38 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Approval

Not enough data

Not enough data

Communication

Not enough data

Not enough data

Documents

Not enough data

Not enough data

Performance

Evaluation

Not enough data

Not enough data

Selection

Not enough data

Not enough data

Supplier Risk Management

Not enough data

Not enough data

Communications Management

Not enough data

Not enough data

Vendor Master Data Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Supplier Information

Profiles

Not enough data

Not enough data

Supplier Qualification

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Additional Functionality

Supplier Quality Control

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Supplier Web Portal

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Performance Monitoring

Not enough data

Not enough data

Import/Export Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Multi-Vendor

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Vendor Security and Privacy Assessment[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

Not enough data

Functionality

Customized Vendor Pages

Not enough data

Not enough data

Centralized Vendor Catalog

Not enough data

Not enough data

Questionnaire Templates

Not enough data

Not enough data

User Access Control

Not enough data

Not enough data

Risk assessment

Risk Scoring

Not enough data

Not enough data

4th Party Assessments

Not enough data

Not enough data

Monitoring And Alerts

Not enough data

Not enough data

AI Monitoring

Not enough data

Not enough data

Generative AI - Vendor Security and Privacy Assessment

Text Summarization

Not enough data

Not enough data

Text Generation

Not enough data

Not enough data

Business Process Management[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Process Management

Process Overview

Not enough data

Not enough data

Process Analysis

Not enough data

Not enough data

Real-Time Process Monitoring

Not enough data

Not enough data

Unstructured Processes

Not enough data

Not enough data

API Connection

Not enough data

Not enough data

Intelligence

Not enough data

Not enough data

Document Approval

Not enough data

Not enough data

Customization

Document Generation

Not enough data

Not enough data

Process Design

Not enough data

Not enough data

Process Repository

Not enough data

Not enough data

No-Code App Development

Not enough data

Not enough data

Low-Code App Development

Not enough data

Not enough data

No-Code

Not enough data

Not enough data

Collaboration

Access Controls/Permissions

Not enough data

Not enough data

Data Unification

Not enough data

Not enough data

Accessibility

Not enough data

Not enough data

Process Routing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Agentic AI - Business Process Management

Multi-step Planning

Not enough data

Not enough data

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Process Development

Process Routing

Not enough data

Not enough data

Additional Functionality

Rules-Based Workflow

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Process Modeling & Designing

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Graphical Workflow Editor

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Process Change Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Forms Automation

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Business Process Control

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Procurement Orchestration[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Purchase Requisition and Approval Workflow - Procurement Orchestration

Notifcations

Not enough data

Not enough data

Workflows

Not enough data

Not enough data

Purchase Orders

Not enough data

Not enough data

Supplier Management - Procurement Orchestration

Tracking

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Database

Not enough data

Not enough data

Spend Management - Procurement Orchestration

Analysis

Not enough data

Not enough data

Visibility

Not enough data

Not enough data

Compliance and Risk Management - Procurement Orchestration

Risk Assessment

Not enough data

Not enough data

Compliance

Not enough data

Not enough data

Audits

Not enough data

Not enough data

Workflow Automation - Procurement Orchestration

Routing

Not enough data

Not enough data

Configuration

Not enough data

Not enough data

Approvals

Not enough data

Not enough data

Agentic AI - Procurement Orchestration

Autonomous Task Execution

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Docusign CLM](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign-clm.svg "Docusign CLM")](https://www.g2.com/products/docusign-clm/reviews)

Docusign CLM

Small-Business(50 or fewer emp.)

27.2%

Mid-Market(51-1000 emp.)

45.7%

Enterprise(\> 1000 emp.)

27.0%

[![Gatekeeper](https://images.g2crowd.com/uploads/product/hd_favicon/27d297814158a0d019f9567abb5686bd/gatekeeper.svg "Gatekeeper")](https://www.g2.com/products/gatekeeper/reviews)

Gatekeeper

Small-Business(50 or fewer emp.)

16.9%

Mid-Market(51-1000 emp.)

51.8%

Enterprise(\> 1000 emp.)

31.3%

Small-Business

(50 or fewer emp.)

27.2%

16.9%

Mid-Market

(51-1000 emp.)

45.7%

51.8%

Enterprise

(\> 1000 emp.)

27.0%

31.3%

Reviewers' Industry

[![Docusign CLM](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign-clm.svg "Docusign CLM")](https://www.g2.com/products/docusign-clm/reviews)
Docusign CLM

Information Technology and Services

14.5%

Computer Software

10.0%

Financial Services

5.5%

Pharmaceuticals

5.3%

Legal Services

4.5%

Other

60.1%

[![Gatekeeper](https://images.g2crowd.com/uploads/product/hd_favicon/27d297814158a0d019f9567abb5686bd/gatekeeper.svg "Gatekeeper")](https://www.g2.com/products/gatekeeper/reviews)
Gatekeeper

Information Technology and Services

11.0%

Financial Services

9.8%

Hospital & Health Care

6.1%

Non-Profit Organization Management

6.1%

Marketing and Advertising

4.9%

Other

62.2%

FAQs

## Docusign CLM vs Gatekeeper FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Docusign CLM vs Gatekeeper?

Gatekeeper stands out for higher reviewer satisfaction on support and ease of use, while Docusign CLM is more widely adopted and recognized for its digital signing capabilities.

| [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) | [Gatekeeper](https://www.g2.com/products/gatekeeper/reviews) |
| --- | --- |
| 4.3/5 (507 reviews) | 4.5/5 (91 reviews) |
| Mid-Market | Mid-Market |
| 8.2 | 8.2 |
| 8.6 | 9.4 |
| Digital Signing (66 all-time mentions) | Customer Support (14 all-time mentions) |

### How do the pricing models of Docusign CLM and Gatekeeper compare?

Gatekeeper is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Docusign CLM.

- **Docusign CLM:** In recent reviews, several reviewers describe Docusign CLM as expensive, with 28 all-time mentions of high cost.
- **Gatekeeper:** Reviewers note Gatekeeper's pricing as straightforward and appreciate the lack of hidden fees, though some mention it can be expensive for smaller businesses.
- **Switching reasons:** Reviewers cite cost and value as a reason for considering alternatives to Docusign CLM.

### What are the best alternatives to Docusign CLM and Gatekeeper?

The best alternatives to Docusign CLM and Gatekeeper are Conga CLM, PandaDoc, and SAP Ariba.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) | 4.3/5 (507 reviews) | Mid-Market | Expensive in recent reviews | Digital Signing |
| [Gatekeeper](https://www.g2.com/products/gatekeeper/reviews) | 4.5/5 (91 reviews) | Mid-Market | Straightforward, but can be expensive for small business | Customer Support |
| [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) | 4.3/5 (620 reviews) | Enterprise | — | Enterprise-grade contract management |
| [PandaDoc](https://www.g2.com/products/pandadoc/reviews) | 4.7/5 (3703 reviews) | Small-Business | — | Ease of use and document automation |
| [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) | 4.1/5 (792 reviews) | Enterprise | — | Procurement and supply chain integration |

### Which Contract Lifecycle Management (CLM) features should I prioritize when comparing Docusign CLM and Gatekeeper?

Buyers comparing Docusign CLM and Gatekeeper should prioritize digital signing, workflow automation, ease of use, customer support, and customization.

- **Digital Signing:** Docusign CLM: 66 all-time mentions; Gatekeeper: —
- **Workflow Automation:** Docusign CLM: 38 all-time mentions; Gatekeeper: 7 all-time mentions
- **Ease of Use:** Docusign CLM: 129 all-time mentions; Gatekeeper: 23 all-time mentions
- **Customer Support:** Docusign CLM: —; Gatekeeper: 14 all-time mentions
- **Customization:** Docusign CLM: —; Gatekeeper: 9 all-time mentions

### What are the pros and cons of Docusign CLM vs Gatekeeper?

Docusign CLM's headline strength is digital signing, while Gatekeeper's is customer support.

- **Docusign CLM strengths:** Digital Signing (66 all-time mentions), Ease of Use (129), Document Management (60), Automation (38), Time-Saving (50)
- **Docusign CLM trade-offs:** Expensive (28 all-time mentions), Complex setup and workflow configuration in recent reviews
- **Gatekeeper strengths:** Customer Support (14 all-time mentions), Ease of Use (23), Implementation Ease (11), Customization (9), Workflow Automation (7)
- **Gatekeeper trade-offs:** Missing Features (8 all-time mentions), Limited Customization (6), Some reviewers mention higher cost for small businesses

### Is Docusign CLM or Gatekeeper better for small businesses?

PandaDoc is the top-rated alternative for small businesses, but between Docusign CLM and Gatekeeper, both primarily serve the mid-market segment.

- **Docusign CLM:** Largest segment is Mid-Market; reviewers highlight ease of use and digital signing, but cost is a recurring concern for smaller companies.
- **Gatekeeper:** Largest segment is Mid-Market; reviewers note ease of use and strong support, but some mention pricing as a barrier for small businesses.

### Which Contract Lifecycle Management (CLM) platform has better integrations?

Gatekeeper is favored for integrations, with reviewers citing more integration options and easier connectivity.

- **Docusign CLM:** SAP Ariba integration mentioned in recent reviews.
- **Gatekeeper:** Integrates with Docusign and NetSuite, each cited in recent reviews, and Creditsafe, with reviewers noting easy integrations and a powerful API.

### How do Docusign CLM and Gatekeeper compare on customer support?

Gatekeeper leads on Quality of Support with a 0.8-point advantage over Docusign CLM (9.4 vs 8.6).

- **Docusign CLM:** Reviewers describe support as generally responsive, with a score of 8.6, but some mention a need for more technical guidance during setup.
- **Gatekeeper:** Reviewers consistently praise customer support, citing helpful onboarding, proactive assistance, and a score of 9.4.

### Which is easier to implement, Docusign CLM or Gatekeeper?

Docusign CLM and Gatekeeper are rated equally on Ease of Setup, both scoring 8.2, indicating parity in implementation experience.

- **Docusign CLM:** Reviewers describe setup as straightforward for basic use but note complexity for advanced workflows and initial configuration.
- **Gatekeeper:** Reviewers highlight easy implementation, user-friendly onboarding, and strong support during setup, with some noting technical requirements for advanced customization.

### Which product has better Workflows?

Both Docusign CLM and Gatekeeper are recognized for strong workflow capabilities, with Docusign CLM having more all-time mentions for workflow automation.

- **Docusign CLM:** Workflow Automation: 38 all-time mentions; reviewers highlight automated workflow routing and approval processes.
- **Gatekeeper:** Workflow Automation: 7 all-time mentions; reviewers cite easy-to-build workflows and workflow automation as a key feature.

Alternatives

**Docusign CLM Alternatives**

 ![Conga CLM](https://images.g2crowd.com/uploads/product/hd_favicon/d8671da67dce1a9bd9534611de2a8553/conga-conga-clm.svg "Conga CLM")

[
Conga CLM
](/products/conga-conga-clm/reviews)

 ![PandaDoc](https://images.g2crowd.com/uploads/product/hd_favicon/97320b34486db82a48d7af098a34228d/pandadoc.svg "PandaDoc")

[
PandaDoc
](/products/pandadoc/reviews)

 ![LinkSquares](https://images.g2crowd.com/uploads/product/hd_favicon/60748bf888fa2224c0dddec82bb25dc7/linksquares.svg "LinkSquares")

[
LinkSquares
](/products/linksquares/reviews)

 ![Adobe Acrobat Sign](https://images.g2crowd.com/uploads/product/hd_favicon/478678941e2cab8a8bf8f98586f19726/adobe-acrobat-sign.svg "Adobe Acrobat Sign")

[
Adobe Acrobat Sign
](/products/adobe-acrobat-sign/reviews)

**Gatekeeper Alternatives**

 ![SAP Ariba](https://images.g2crowd.com/uploads/product/hd_favicon/d1325eced74c78f93322576ca6fe3007/sap-ariba.svg "SAP Ariba")

[
SAP Ariba
](/products/sap-ariba/reviews)

 ![Conga CLM](https://images.g2crowd.com/uploads/product/hd_favicon/d8671da67dce1a9bd9534611de2a8553/conga-conga-clm.svg "Conga CLM")

[
Conga CLM
](/products/conga-conga-clm/reviews)

 ![Ironclad](https://images.g2crowd.com/uploads/product/hd_favicon/b4ed0f5310fe0ecf178ad2fe62bd3f58/ironclad.svg "Ironclad")

[
Ironclad
](/products/ironclad/reviews)

 ![LinkSquares](https://images.g2crowd.com/uploads/product/hd_favicon/60748bf888fa2224c0dddec82bb25dc7/linksquares.svg "LinkSquares")

[
LinkSquares
](/products/linksquares/reviews)