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At a Glance
Market Segments
Mid-Market (46.1% of reviews)
Mid-Market (51.9% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
Contact Us
Docusign CLM
Star Rating
(420)4.3 out of 5
Market Segments
Mid-Market (46.1% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
Learn more about Docusign CLMGatekeeper
Star Rating
(89)4.5 out of 5
Market Segments
Mid-Market (51.9% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign CLM excels in its Document Signing feature, achieving a high score of 9.2, which reviewers mention makes the signing process seamless and efficient. In contrast, Gatekeeper, while still strong, does not provide a specific score for this feature, indicating a potential gap in user experience.
- Reviewers mention that Gatekeeper shines in Contract Database management, scoring an impressive 9.5, which users on G2 highlight as a key strength for organizing and retrieving contracts. Docusign CLM, with a score of 8.2, may not offer the same level of database functionality, leading to less efficient contract management.
- Users say that Gatekeeper's Quality of Support is notably superior, with a score of 9.4 compared to Docusign CLM's 8.5. Reviewers mention that the responsiveness and helpfulness of Gatekeeper's support team significantly enhance the overall user experience.
- G2 users report that Docusign CLM's Signature Workflow feature, scoring 9.5, is highly praised for its flexibility and ease of use, allowing for customized signing processes. In contrast, Gatekeeper's workflow capabilities, while effective, do not match this level of customization, which some users find limiting.
- Reviewers mention that Gatekeeper's Notifications & Reminders feature, scoring 9.0, is particularly effective in keeping users informed about contract deadlines and updates. Docusign CLM, with a score of 8.5, may not provide the same level of proactive reminders, which could impact user efficiency.
- Users on G2 report that Docusign CLM's Mobile Signatures feature, scoring 9.1, is a standout, allowing for easy signing on-the-go. Gatekeeper, while functional, does not emphasize mobile capabilities to the same extent, which some users find less convenient for remote work scenarios.
Pricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
Gatekeeper
PRO
Contact Us
Professional plan with comprehensive contract and vendor management capabilities, featuring up to 300 third parties, unlimited contracts, users, and eSign licenses.
- Up to 300 Third Parties
- Unlimited Contracts
- Unlimited Users
Free Trial
Docusign CLM
No trial information availableGatekeeper
Free Trial is available
Ratings
Meets Requirements
8.7
367
8.9
76
Ease of Use
8.6
372
9.0
76
Ease of Setup
8.0
249
8.2
55
Ease of Admin
8.2
176
8.8
53
Quality of Support
8.5
324
9.4
73
Has the product been a good partner in doing business?
8.6
177
9.3
53
Product Direction (% positive)
8.7
368
9.4
72
Features by Category
Signature Process
Not enough data
9.2
26
|
Verified
Not enough data
9.2
26
|
Verified
Not enough data
9.7
27
|
Verified
Not enough data
9.1
11
Not enough data
9.4
26
|
Verified
Not enough data
8.9
20
|
Verified
Not enough data
8.5
24
|
Verified
Not enough data
8.9
23
|
Verified
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
9.3
23
|
Verified
Not enough data
9.5
25
|
Verified
Not enough data
9.2
24
|
Verified
Platform
Not enough data
9.1
21
|
Verified
Not enough data
9.2
23
|
Verified
Not enough data
9.0
19
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
9.0
17
|
Verified
Contract Management Platform Features
8.7
145
|
Verified
8.9
29
|
Verified
8.5
145
|
Verified
8.3
22
8.6
146
|
Verified
7.9
7
8.6
145
|
Verified
8.8
41
|
Verified
8.5
144
|
Verified
8.4
34
|
Verified
8.6
143
|
Verified
8.8
36
|
Verified
8.6
149
|
Verified
9.0
42
|
Verified
8.4
149
|
Verified
9.4
42
|
Verified
8.0
143
|
Verified
8.2
29
|
Verified
7.8
145
|
Verified
8.2
41
|
Verified
Generative AI
8.2
48
7.5
6
8.1
48
8.1
6
Agentic AI - Contract Management
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Cards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fraud & Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Information
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sources
8.6
83
Not enough data
8.1
78
Not enough data
8.9
84
Not enough data
Generation
8.6
83
Not enough data
8.7
83
Not enough data
8.4
81
Not enough data
Delivery
8.8
84
Not enough data
8.7
82
Not enough data
8.4
79
Not enough data
Generative AI
8.2
40
Not enough data
8.3
40
Not enough data
8.4
39
Not enough data
8.2
39
Not enough data
Agentic AI - Document Generation
8.7
5
Not enough data
Platform Basics
8.4
36
8.3
15
8.6
38
6.9
9
Artificial Intelligence Capabilities
8.0
37
8.2
11
7.9
35
7.4
9
8.2
30
7.1
11
Contract Data
8.4
37
8.4
17
8.3
38
8.6
17
8.4
31
7.8
15
8.5
31
6.8
10
Generative AI
7.8
16
Not enough data
Contract Creation & Management
8.5
75
8.4
23
8.3
74
8.3
21
8.7
72
8.2
21
8.6
71
8.7
24
Collaboration
8.7
71
8.6
21
8.9
73
8.7
23
Other Platform Features
8.7
69
8.7
25
8.6
67
9.2
26
8.6
67
8.3
21
8.4
67
8.1
18
9.3
72
8.8
24
Contract Data
8.5
66
7.9
25
8.4
62
8.0
19
Generative AI
8.4
35
Not enough data
8.3
35
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
8.1
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Vendor Security and Privacy AssessmentHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk assessment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Vendor Security and Privacy Assessment
Not enough data
Not enough data
Not enough data
Not enough data
Risk Assessment
Not enough data
8.3
6
Not enough data
Not enough data
Risk Control
Not enough data
9.4
6
Not enough data
9.3
5
Not enough data
8.8
7
Monitoring
Not enough data
9.2
6
Not enough data
8.8
7
Not enough data
9.0
7
Reporting
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
8.9
6
Agentic AI - Third Party & Supplier Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
Not enough data
Purchase Requisition and Approval Workflow - Procurement Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Management - Procurement Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Spend Management - Procurement Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Compliance and Risk Management - Procurement Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Automation - Procurement Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Procurement Orchestration
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.4
35
Not enough data
8.2
33
Not enough data
8.1
24
Not enough data
8.7
33
Not enough data
8.1
30
Not enough data
8.2
22
Not enough data
7.8
26
Not enough data
7.9
19
Not enough data
7.8
20
Not enough data
8.1
35
Not enough data
8.3
30
Not enough data
6.9
21
Not enough data
Workflow
7.9
29
Not enough data
8.0
30
Not enough data
8.1
26
Not enough data
Feature Not Available
Not enough data
8.0
19
Not enough data
Platform
Feature Not Available
Not enough data
8.1
34
Not enough data
8.1
29
Not enough data
8.4
27
Not enough data
8.2
24
Not enough data
Agentic AI - Vendor Management
Not enough data
Not enough data
Revenue Recognition
Not enough data
7.8
9
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign CLM and Gatekeeper are categorized as Contract Lifecycle Management (CLM), Contract Management, and Contract Analytics
Unique Categories
Docusign CLM is categorized as Document Generation, Enterprise Content Management (ECM), and Salesforce CRM Document Generation
Gatekeeper is categorized as AI Agents For Business Operations, Spend Management, Supplier Relationship Management (SRM), Workflow Management, Third Party & Supplier Risk Management, Business Process Management, E-Signature, Vendor Management, Vendor Security and Privacy Assessment, and Procurement Orchestration
Reviews
Reviewers' Company Size
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gatekeeper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.6%
Computer Software
9.0%
Pharmaceuticals
6.1%
Financial Services
5.4%
Legal Services
4.4%
Other
59.5%
Information Technology and Services
11.1%
Financial Services
9.9%
Non-Profit Organization Management
6.2%
Hospital & Health Care
6.2%
Marketing and Advertising
4.9%
Other
61.7%
Discussions
What is a CLM system?
4 Comments
KS
CLM software helps businesses manage contracts from creation to execution. A powerful robust CLM software like Volody's AI CLM streamlines processes like...Read more
What is DocuSign CLM?
4 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What is DocuSign CLM used for?
2 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
We have volume requirements above the Enterprise Plan. Will Gatekeeper work for us?
1 Comment
IB
Yes it will. Many of Gatekeeper's customers are managing contract and vendor volumes considerably higher than the Enterprise plan. Read more
Gatekeeper has no more discussions with answers
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