I really like Gatekeeper's organization features, especially the steps and workflow. It's great that everyone can see the status, making it easier for us to chase colleagues to get vendors on the system. Review collected by and hosted on G2.com.

Sometimes Gatekeeper is not linked to NetSuite correctly, which causes problems. Suppliers can get stuck, and we also have difficulties transmitting the bank details. Review collected by and hosted on G2.com.

I like how Gatekeeper makes it easy to sort contracts by different types with filters, which is really convenient for us since we have many types of contracts. The user interface is great too. I also enjoy the AI summary feature, which allows us to avoid reading long contracts and rely on it most of the time. Additionally, the initial setup was pretty easy; I just had to ask for access from our contracts team, and it was granted without any hassle. Review collected by and hosted on G2.com.

I think adding a tutorial or onboarding tasks for anyone new would make the process easier. Review collected by and hosted on G2.com.

Visibility, control, compliance. Control spend. Reduce risk. End-to-end contract governance. Contract visibility and control. Review collected by and hosted on G2.com.

Additional governance and approval stages can increase lead times before vendors can be engaged or spend can be committed. Higher administrative burden. Review collected by and hosted on G2.com.

Gatekeeper is an easy-to-connect tool. It has a powerful API, and it provides a great solution as a CLM. Review collected by and hosted on G2.com.

Gatekeeper is great at what it does, and it offers a wide variety of connectors. That said, it’s still missing a connector for Power Automate. Review collected by and hosted on G2.com.

Gatekeeper is stellar as a robust access control solution with several impressive strengths. First and foremost, its automated security protocols simplify user management, making it ideal for businesses that value both efficiency and security. The hands-free authentication feature reduces friction at login, streamlining workflows without compromising data protection.

The impressive feature is the real-time tracking and audit logs provide peace of mind, giving administrators clear visibility into user activity. It integrates well with existing IT infrastructure, offering flexibility for small teams or enterprise-level environments.

Yet, best of all, Gatekeeper’s proximity-based login/logout system feels futuristic and intuitive—it just works as expected and sold to us. Review collected by and hosted on G2.com.

I gave it a 9 and not a 10 for this reason, the initial setup and configuration was a bit technical, requiring more IT support than expected.We made the wise decision to purchase a block of professional service support for this reason. It’s a smart move. Review collected by and hosted on G2.com.

Strong contract visibility – You can quickly see key dates, obligations, and renewal terms without digging through documents. That alone prevents a lot of missed deadlines and surprise auto-renewals. Review collected by and hosted on G2.com.

Reporting is hard and basic and no integration with our platforms Review collected by and hosted on G2.com.

The ease in which to make changes to anything. It's also very user friendly Review collected by and hosted on G2.com.

The Help Centre is not easy to navigate in finding specific topics Review collected by and hosted on G2.com.

The biggest advantage of Gatekeeper is that it manages contract records in an extremely user-friendly way. Automated notifications help ensure that nothing slips past deadlines, and documents are easy to retrieve. The reporting function is especially useful for management. Review collected by and hosted on G2.com.

Sometimes the customization options are limited, especially when setting up fields for different contract types. In addition, the system sometimes slows down with larger data sets, which degrades the user experience. Review collected by and hosted on G2.com.

I like how Gatekeeper keeps everything in one place. It helps me manage all my contracts and vendors without needing ten different tools or reminders. What I found especially helpful is how it sends alerts before a contract ends or needs to be renewed. I also like that it’s not too hard to use. After playing around with it for a bit, I got used to it. The layout is clean and I don’t get lost trying to find stuff Review collected by and hosted on G2.com.

It took me a little while to figure out how to set up some things, like the workflows. But, once I figured it out, it got easier, but the beginning part was a bit slow. Review collected by and hosted on G2.com.

Gatekeeper is incredibly easy to use and implement, making it simple for our team to get up and running quickly. The platform’s range of features, from contract management to vendor risk tracking, covers all our needs and integrates smoothly with our existing tools. Customer support is responsive and helpful, which adds a lot of value. We use it frequently to stay on top of contract renewals and vendor management, and it’s become a key part of our daily workflow. Review collected by and hosted on G2.com.

The main downside of Gatekeeper is the setup for more complex workflows, which can be a bit tricky without extra help. Some users also find the reporting features not as flexible as they’d like, especially when it comes to pulling specific data. Review collected by and hosted on G2.com.