DX Reviews & Product Details

As an engineering manager, I’m pretty close to what’s working and what’s not, but it’s still easy to rely too much on gut feel. DX has been useful as a way to sanity-check my assumptions and see whether changes we make are improving things over time.

The snapshot feedback is the most practical part for me. It’s quick for the team to respond to and gives me timely input I can actually act on. When we’ve tweaked sprint expectations, on-call rotations, or delivery process, the feedback has helped confirm whether those changes reduced friction or introduced new issues. Review collected by and hosted on G2.com.

It took a little time for the team to trust what the metrics represent, and I’m careful not to overreact to short-term swings. DX doesn’t replace 1:1s, retros, or just paying attention day to day. Review collected by and hosted on G2.com.

I like that DX allows teams to point to the most painful blockers. There are many predefined areas to choose from, therefore increasing responses. People tend to forget/overlook problems if they are only asked to remember what's blocked on the spot. This is not the case with DX.

I love how easy it is to configure Service catalog and Scorecards.

I have received a lot of help from the AI query builder, which makes accessing custom data easier. Review collected by and hosted on G2.com.

It's sometimes hard for me to separate my problems (if I work with a very small area of code/functionality) from the difficulties the company has (different teams have). This is partly because I'm working in a Devex team. Therefore, I need to think about how to improve work for other teams. Review collected by and hosted on G2.com.

For me - a DevEx team developer and also us as a team - I could not think of a better way to get insights from our developers which then dictates our goals, weak and strong sides. DX provides the opportunity to achieve simple goal - survey the developers, but also gives all those other useful tools (feature toggle, comparison to industry standards and etc.). Review collected by and hosted on G2.com.

Nothing much to dislike about DX from my perspective, but since this is a survey-driven platform, the surveys itself can be improved in terms of interactivity. More appealing, interesting and quicker surveys can reduce the fatigue which developers can get while filling in the surveys. Review collected by and hosted on G2.com.

I've been following DX for many years, always appreciating their in-depth researches, insights, knowledge of the market, and understanding of what engineers and companies needs, how to make both happy and why, what are the tradeoffs, and more.

Then it I had a big surprise when one day, as part of big ex devex and engineering excellence investments, Preply's Slack had a new bot, DX, asking me to fill out a survey 😍

Then I got even more joy when I realized that not only the survey was interesting and I'm point, but also the UX of the web app was perfect!

When I got the link to the dashboard to look at the company data, it was another moment of joy: I can look at tons of detailed data, analyze it easily, compare them team by team, compare it with the market, read the whole company engineers feedback, and way more.

I want to highlight that nailing something like DX's for isn't granted. If you have ever worked with dashboards and the need to allow the users to gather meaningful information out of an ocean of datw isn't straightforward.

DX nailed everything they do, and every moment of interaction with them and they product is a spark of joy. I can't recommend DX more, I really love them, what they do, their product, and the productivity outcome they unleash for their clients. 😍 Review collected by and hosted on G2.com.

To be honest: nothing, I think the platform is perfect as it is at the moment Review collected by and hosted on G2.com.

From a senior leadership perspective, developer experience is one of those things everyone agrees is important, but it’s hard to talk about consistently. Most of what you get is anecdotal or very team-specific. DX has been useful for us as a way to bring some structure to those conversations without pretending the problem is simple.

We primarily use the core four metrics as directional signals. I don’t expect them to be perfectly precise, but they give us a common baseline across teams and over time. That’s been helpful in planning discussions, budgeting conversations, and when we’re evaluating whether changes to process or staffing are actually improving things or just moving pain around.

Where DX has helped most is in exec-level communication. It gives us a neutral vocabulary to discuss engineering health that isn’t tied to any one team or tool, which makes tradeoffs easier to explain and decisions easier to justify. Review collected by and hosted on G2.com.

That said, it requires discipline. The metrics don’t stand on their own and shouldn’t be treated as goals. We’re careful to pair them with qualitative input and manager judgment. Used that way, DX has fit well as a supporting input rather than something that drives decisions outright. Review collected by and hosted on G2.com.

DX gives us meaningful insights into how well our engineering organization is working and helps us make better decisions. What really sets DX apart is the level of partnership we’ve experienced; having a direct communication channel with their team for feature requests and support makes a huge difference.

I also like that we reach almost all employees with the quarterly Snapshot surveys, with much higher engagement than other internal surveys we’ve run. Another feature worth highlighting is the AI assistant for writing database queries, which makes creating custom reports a breeze even without deep SQL knowledge. I also appreciate the flexibility: DX comes with strong out-of-the-box integrations (like GitHub or Linear) but also let us send custom metrics to enhance the available data. Review collected by and hosted on G2.com.

For us, the main limitation is the subscription structure, which can feel a bit restrictive. For example, we’d like to use the Sentry connector, but that requires upgrading to the "Full Service Cloud" package. It would be much more helpful to have greater flexibility to select and enable individual integrations without needing to move to a higher-tier bundle.

In our case, the catalog of services also feels somewhat crowded because it includes many auto-generated tools that aren’t relevant to us. In addition, although many fields display industry comparison values, those benchmarks are often missing. That makes it harder to judge whether our numbers are in a good range or if they need attention. Review collected by and hosted on G2.com.

DX is an amazing product; it provides deep insights into the productivity and performance of our engineering teams right out of the box. And has also served as a platform to help drive several efficiency initiatives. It's easy to use and was very simple to get up and running. The customer support has been phenomenal, both the account and engineering teams have been very engaged with us throughout. We often use DX metrics reviews in our management meetings and within teams as well. Review collected by and hosted on G2.com.

While SQL support is available; I would love to see even more native tooling to help with navigating data easier. Would like the ability to unlock even more value by enabling quick/easy access regardless of skill. Review collected by and hosted on G2.com.

What I like most about DX is how quickly we were able to get value from it - it was up and running within weeks and gave us immediate visibility across our engineering teams. During our POC, we saw a 100% survey response rate, the highest we’ve ever seen. I also appreciate how it blends DORA metrics with real-time feedback to provide a complete view of developer experience. The built-in industry benchmarks help us understand where we stand relative to peers, and the proactive alerts with recommendations are a valuable bonus. We also had an excellent experience with the DX team - our customer success manager, account manager, and program manager were all incredibly responsive and helpful throughout the setup. Review collected by and hosted on G2.com.

While DX offers custom reporting, there’s a bit of a learning curve to fully tailor it to different stakeholder needs. As we’re still early in our adoption, we’re also building up historical data, so long-term trends will take time to develop. Review collected by and hosted on G2.com.

DX has been incredibly easy to use and integrate into our existing workflows. Their support team is consistently responsive and proactive, and the pace at which they ship meaningful improvements is impressive. Beyond the product itself, what really sets DX apart is their thought leadership in developer experience and productivity. The content, research, and frameworks they share have been hugely valuable in shaping how we approach developer experience at Paddle, and in my own understanding of what good looks like in this space. Review collected by and hosted on G2.com.

There’s not much to dislike. The only limitation we’ve hit is that the Linear integration isn’t yet as full-featured as the JIRA one, but I know it’s something they’re actively improving. Review collected by and hosted on G2.com.

DX provides a single, trusted view of developer experience by combining rich, quarterly survey feedback with signals from our delivery tools. We don’t just see what’s happening, we understand why. With team-level visibility and benchmarks, the platform enables easy triage of issues, prioritization of investments, and tracking of progress without resorting to individual surveillance. The wealth of survey data (structured drivers plus free-text insights) consistently reveals the real friction in our day-to-day (think CI reliability, code review flow, and time for deep work) and converts that into an actionable roadmap. Review collected by and hosted on G2.com.

One of the challenges we've had is integrating our systems-level data into the platform. This is largely due to our years of bespoke internal implementations and the challenge of retrofitting them into something that DX can use. However, it does mean that we have yet to start using the entirety of the platform to its full potential. Review collected by and hosted on G2.com.