---
title: DX Reviews
meta_title: 'DX Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 342 reviews by the users' company size, role or industry
  to find out how DX works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 342
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---

# DX Reviews
**Vendor:** DX  
**Category:** [Software Development Analytics Tools](https://www.g2.com/categories/software-development-analytics-tools)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 342
## About DX
DX is the developer intelligence platform designed by leading researchers to help engineering organizations measure productivity and navigate the shift to AI-augmented engineering. The platform provides research-backed measurement by unifying quantitative data from SDLC tools with qualitative, developer-reported friction to offer a complete view of engineering performance. By serving hundreds of the world’s most iconic companies, including Dropbox, Pfizer, and Uber, DX provides the data and insights leaders need to lead with confidence in the AI era. Measuring productivity has long been an elusive challenge, but DX anchors insights in validated signals through the DX Core 4—measuring speed, effectiveness, quality, and impact—and the Developer Experience Index (DXI). These frameworks allow organizations to see how developers work and where they get stuck to reduce friction and boost satisfaction. By using tools like Workflow Analysis, Experience Sampling, and DevSat, DX captures the conditions developers need to deliver effectively, moving beyond &quot;culture fluff&quot; to connect developer friction directly to business impact. The platform offers extensive Engineering Productivity capabilities, including SDLC Analytics, TrueThroughput™, and Engineering Allocation to align engineering with business goals. Leaders can use Team Dashboards and Custom Reporting to find bottlenecks, while R&amp;D Capitalization and Sprint Analytics provide precise evaluation of organizational performance. To understand how a company compares to the broader market, Industry Benchmarking allows for a precise evaluation of performance against specific peer companies and industry segments. To manage the transition to generative AI, DX provides a specialized AI Measurement framework. This allows leaders to track GenAI adoption and impact to guide smarter decisions at scale. Organizations use these insights for Strategic Planning, Vendor Evaluation, and AI Workflow Optimization, ensuring that AI investments result in tangible improvements to engineering velocity. Additionally, AI Enablement tools—including the Systems Catalog, Context Management, and the Internal Developer Portal—help unify context from across the SDLC to power an AI-native future. This suite also includes AI Readiness assessments, Agent Ops Tools, and Scorecards to ensure developer self-service is optimized for high output. DX AI serves as an AI Copilot for engineering leaders, acting as an analytical layer over the organization&#39;s data. Instead of static dashboards, DX AI continuously delivers insights and flags risks automatically. It helps leaders answer complex questions about their data, creates custom reports from simple prompts, and provides specific AI Recommendations on where leaders should focus next. Every insight in DX is designed to be actionable, leading toward a clearer question or a concrete next step. Through Executive Reporting and Targeted Studies, the platform provides CXOs and managers with the evidence needed to decide more effectively. By identifying measurement gaps and revealing what the data or developer voice shows, DX helps organizations optimize their engineering performance in an increasingly complex technical landscape.



## DX Pros & Cons
**What users like:**

- Users value the **actionable insights** from DX, enabling informed decision-making and driving meaningful change across their organization. (116 reviews)
- Users value the **rich metrics analysis** provided by DX, enhancing their visibility and understanding of development processes. (87 reviews)
- Users appreciate the **strong team collaboration** facilitated by DX, enhancing feedback, autonomy, and improvement across engineering teams. (72 reviews)
- Users rave about the **flexibility and excellent integration** of DX, enhancing their feedback processes and developer experiences. (71 reviews)
- Users value the **productivity improvements** from DX, benefiting from its insights and exceptional support throughout implementation. (71 reviews)
- Users praise the **amazing customer support** of GetDX for its prompt responses and helpful insights throughout their experience. (67 reviews)
- Metrics (64 reviews)
- Ease of Use (63 reviews)
- Visibility (44 reviews)
- Issue Identification (42 reviews)

**What users dislike:**

- Users find **metrics issues** in DX lead to misunderstandings, outdated data, and a lack of context for effective use. (32 reviews)
- Users find the **limited features** of DX can lead to a need for extra interpretation and customization challenges. (27 reviews)
- Users express concerns about **integration issues** , noting a lack of cohesiveness and incomplete features affecting overall experience. (21 reviews)
- Users feel that **team management with DX is complex** , requiring significant effort and guidance for effective implementation. (21 reviews)
- Users experience a **complex configuration** process, requiring careful setup and understanding for successful integration with existing tools. (16 reviews)
- Lack of Customization (16 reviews)
- UX Improvement (15 reviews)
- Difficult Configuration (13 reviews)
- Reporting Issues (13 reviews)
- Difficult Navigation (12 reviews)

## DX Reviews
  ### 1. Effortless Quarterly Dev Surveys that need some refinement terms for special use cases

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about DX?**

Insights into how the dev's feel about their work and tooling. It's impossible to get a clear cut response otherwise. We could spin up a survey for a given tool, but it requires manual checking at regular intervals and comparing of notes afterwards. Here we are able to have the quarterly survey go out without much work at all. And it automatically compares the history so we can see the trends

**What do you dislike about DX?**

The values are much less meaningful for certain teams: particularly Mobile and Platform teams. Platform teams might always have much lower values, for example, on PR time, but that doesn't necessarily mean that something is wrong. Showing it as a yellow value compared to feature teams is a bit discouraging. Similarly, comparing release time for Mobile releases does not even remotely compare to Web releases. The numbers may look bad even though they aren't.

**What problems is DX solving and how is that benefiting you?**

Getting a pulse on how the developers feel about certain areas; But most importantly, WHAT problem is the most important to them this quarter. It seems to change every quarter and that allows me to rotate my focus to serve them.

  ### 2. DX Nails It: Insightful Surveys, Perfect UX, and Powerful Dashboards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stefano M. | Senior front-end developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2026

**What do you like best about DX?**

I've been following DX for many years, always appreciating their in-depth researches, insights, knowledge of the market, and understanding of what engineers and companies needs, how to make both happy and why, what are the tradeoffs, and more. 

Then it I had a big surprise when one day, as part of big ex devex and engineering excellence investments, Preply's Slack had a new bot, DX, asking me to fill out a survey 😍

Then I got even more joy when I realized that not only the survey was interesting and I'm point, but also the UX of the web app was perfect! 
When I got the link to the dashboard to look at the company data, it was another moment of joy: I can look at tons of detailed data, analyze it easily, compare them team by team, compare it with the market, read the whole company engineers feedback, and way more.

I want to highlight that nailing something like DX's for isn't granted. If you have ever worked with dashboards and the need to allow the users to gather meaningful information out of an ocean of datw isn't straightforward. 

DX nailed everything they do, and every moment of interaction with them and they product is a spark of joy. I can't recommend DX more, I really love them, what they do, their product, and the productivity outcome they unleash for their clients. 😍

**What do you dislike about DX?**

To be honest: nothing, I think the platform is perfect as it is at the moment

**What problems is DX solving and how is that benefiting you?**

Getting high quality, actionable, and quick insights about the devex situation

**Official Response from Taylor Bruneaux:**

> Stefano! It’s wonderful to hear that your experience with DX has been so positive, from the research and UX to the depth of our dashboards. We're thrilled that the platform is helping you turn that ocean of data into meaningful insights for your team.

  ### 3. A steady, practical way to talk about developer experience at the leadership level

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about DX?**

From a senior leadership perspective, developer experience is one of those things everyone agrees is important, but it’s hard to talk about consistently. Most of what you get is anecdotal or very team-specific. DX has been useful for us as a way to bring some structure to those conversations without pretending the problem is simple.

We primarily use the core four metrics as directional signals. I don’t expect them to be perfectly precise, but they give us a common baseline across teams and over time. That’s been helpful in planning discussions, budgeting conversations, and when we’re evaluating whether changes to process or staffing are actually improving things or just moving pain around.

Where DX has helped most is in exec-level communication. It gives us a neutral vocabulary to discuss engineering health that isn’t tied to any one team or tool, which makes tradeoffs easier to explain and decisions easier to justify.

**What do you dislike about DX?**

That said, it requires discipline. The metrics don’t stand on their own and shouldn’t be treated as goals. We’re careful to pair them with qualitative input and manager judgment. Used that way, DX has fit well as a supporting input rather than something that drives decisions outright.

**What problems is DX solving and how is that benefiting you?**

Overall, it’s been a reasonable addition to how we think about developer experience at scale.

**Official Response from Taylor Bruneaux:**

> It’s great to hear that the platform is helping you ground those high-level leadership talks in something more structured than just stories. We really value your perspective on keeping the human element front and center rather than letting the numbers drive every decision.

  ### 4. Limited Usefulness Due to Incomplete Data

**Rating:** 2.0/5.0 stars

**Reviewed by:** Stefan K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about DX?**

I like that I get a weekly message on Slack which includes some of the things my team does.

**What do you dislike about DX?**

DX is not including vital information that would make it actually useful for me. It only looks at PRs, which is not the whole picture. Some of my team members might go an entire week without submitting a PR and then are just omitted from the report completely. That's not useful to me.

**What problems is DX solving and how is that benefiting you?**

I get a weekly Slack message with some team activities, but vital information is missing. DX only looks at PRs, ignoring other aspects of my team's work, which isn't helpful for comprehensive monitoring.

**Official Response from Taylor Bruneaux:**

> Hi Stefan—thank you so much for taking the time to share this feedback. First and foremost, we completely agree with you: PR throughput is not the whole picture. If a tool only measures code commits, it misses the deep architectural work and the strategic thinking that happens between those pull requests. It’s understandable why a report that omits team members during their "deep work" weeks wouldn't feel useful to you as a manager.

The full DX platform is built specifically to move beyond raw PR counts through things like:
-- TrueThroughput: Our AI-powered engine that looks at the actual complexity and value of work, rather than just the number of PRs or commits.
--The DX Core 4: Our framework that balances DORA and SPACE metrics with qualitative Developer Experience data to ensure "quiet" weeks of high-impact work are still recognized.
--Comprehensive dashboards: Include sprint predictability, R&D allocation, and bottleneck analysis that spans the entire lifecycle.

I’ve shared your feedback directly with your customer team. They will be reaching out to ensure you have full visibility into these broader capabilities and to help customize your reporting so it reflects the true output of your team.

  ### 5. Engineering Intelligence, backed by an excellent Support Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Backend Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about DX?**

DX gives us meaningful insights into how well our engineering organization is working and helps us make better decisions. What really sets DX apart is the level of partnership we’ve experienced; having a direct communication channel with their team for feature requests and support makes a huge difference.

I also like that we reach almost all employees with the quarterly Snapshot surveys, with much higher engagement than other internal surveys we’ve run. Another feature worth highlighting is the AI assistant for writing database queries, which makes creating custom reports a breeze even without deep SQL knowledge. I also appreciate the flexibility: DX comes with strong out-of-the-box integrations (like GitHub or Linear) but also let us send custom metrics to enhance the available data.

**What do you dislike about DX?**

For us, the main limitation is the subscription structure, which can feel a bit restrictive. For example, we’d like to use the Sentry connector, but that requires upgrading to the "Full Service Cloud" package. It would be much more helpful to have greater flexibility to select and enable individual integrations without needing to move to a higher-tier bundle.

In our case, the catalog of services also feels somewhat crowded because it includes many auto-generated tools that aren’t relevant to us. In addition, although many fields display industry comparison values, those benchmarks are often missing. That makes it harder to judge whether our numbers are in a good range or if they need attention.

**What problems is DX solving and how is that benefiting you?**

Before adopting DX, we didn’t have deep visibility into the overall health and performance of our engineering organization. Our standard internal surveys also tended to have low engagement, which left us with incomplete data and an unclear picture.

DX has addressed this by providing a platform our developers actually use and engage with, giving us a more reliable “pulse” on the organization. On top of that, being able to combine standard integrations (like GitHub) with our own custom data helps us make evidence-based decisions instead of relying on gut feeling.

**Official Response from Taylor Bruneaux:**

> Thanks Michael! It is great to hear that the partnership with our team and the high survey engagement have been so valuable for your organization. We appreciate the honest feedback about integration flexibility and the need for more consistent industry benchmarks; we're focused on making those insights easier to interpret so you can feel even more confident in your decision-making.

  ### 6. Highly Configurable SLO Dashboards That Empower Teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about DX?**

The configurability of SLOs on team dashboards.

**What do you dislike about DX?**

The most annoying thing for me is that it isn’t integrated with the other tools I use, so I have to log in to yet another site.

**What problems is DX solving and how is that benefiting you?**

It notifies me when tickets are hitting a configured set of states, or when PRs have been hanging for a while. I also like being able to see the connections between users and teams in some of the charts.

  ### 7. DX Delivers Powerful Insights and Excellent Support, with Room for Improved Data Navigation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott S. | VP, Platform Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about DX?**

DX is an amazing product; it provides deep insights into the productivity and performance of our engineering teams right out of the box. And has also served as a platform to help drive several efficiency initiatives. It's easy to use and was very simple to get up and running. The customer support has been phenomenal, both the account and engineering teams have been very engaged with us throughout. We often use DX metrics reviews in our management meetings and within teams as well.

**What do you dislike about DX?**

While SQL support is available; I would love to see even more native tooling to help with navigating data easier. Would like the ability to unlock even more value by enabling quick/easy access regardless of skill.

**What problems is DX solving and how is that benefiting you?**

We monitor typical DORA and other Platform Engineering related metrics; we have also driven good DX usage within our teams so that Managers leverage it in their weekly standups with their teams to review team health metrics as well as reviewing quarterly developer experience surveys.

  ### 8. Easy Navigation and Seamless App Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tejesh M. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about DX?**

Easy UI access and navigation. Seamless integration with other apps data.

**What do you dislike about DX?**

Initial understanding of software takes time, feel like no good documentation

**What problems is DX solving and how is that benefiting you?**

Revieweing all data at one place for team

  ### 9. Excellent support and actionable engineering insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eva C. | Progam Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about DX?**

What I like most about DX is how quickly we were able to get value from it - it was up and running within weeks and gave us immediate visibility across our engineering teams. During our POC, we saw a 100% survey response rate, the highest we’ve ever seen. I also appreciate how it blends DORA metrics with real-time feedback to provide a complete view of developer experience. The built-in industry benchmarks help us understand where we stand relative to peers, and the proactive alerts with recommendations are a valuable bonus. We also had an excellent experience with the DX team - our customer success manager, account manager, and program manager were all incredibly responsive and helpful throughout the setup.

**What do you dislike about DX?**

While DX offers custom reporting, there’s a bit of a learning curve to fully tailor it to different stakeholder needs. As we’re still early in our adoption, we’re also building up historical data, so long-term trends will take time to develop.

**What problems is DX solving and how is that benefiting you?**

Before DX, I spent too much time piecing together metrics and survey feedback manually. Now, I get a unified, high-level view with actionable insights - saving time and making it easier to support our teams effectively.

  ### 10. Unique Productivity Insights with a Clean, Intuitive UX

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about DX?**

Provides visibility into engineering productivity that's otherwise hard to measure. The mix of the qualitative and quantative measurement seems unique. It's a clean UX/UI

**What do you dislike about DX?**

Integration with other tools takes forever. Also the pricing is pretty expensive for where we are in our journey as a company.

**What problems is DX solving and how is that benefiting you?**

DX is helping us measure developer experience: productivity and job-specific sentiment. The benefit is being able to identify friction points (slow builds, unclear priorities, meeting load) and prioritize investments that actually improve how engineers work

**Official Response from Taylor Bruneaux:**

> 
The friction point identification use case you described is exactly what we built this for. Slow builds, unclear priorities, meeting load — these are the things developers feel every day but that rarely show up in traditional engineering metrics. Combining qualitative and quantitative signal is what makes them visible.
Appreciate the honest feedback on integrations and pricing. Both noted. I recommend reaching out to your account team to review both of these items.

  ### 11. Transformative insights and tooling for modern engineering teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel F. | Senior Director of Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about DX?**

DX has been incredibly easy to use and integrate into our existing workflows. Their support team is consistently responsive and proactive, and the pace at which they ship meaningful improvements is impressive. Beyond the product itself, what really sets DX apart is their thought leadership in developer experience and productivity. The content, research, and frameworks they share have been hugely valuable in shaping how we approach developer experience at Paddle, and in my own understanding of what good looks like in this space.

**What do you dislike about DX?**

There’s not much to dislike. The only limitation we’ve hit is that the Linear integration isn’t yet as full-featured as the JIRA one, but I know it’s something they’re actively improving.

**What problems is DX solving and how is that benefiting you?**

DX gives us clear visibility into how efficiently our engineering department is operating — where work is flowing smoothly, and where bottlenecks or friction points exist. It helps us move beyond anecdotal feedback and gut feel by providing data-driven insights into developer productivity and experience. It’s also made it far easier to communicate how engineering is performing to our executive team, using concrete metrics rather than just vibes.

  ### 12. Insightful AI Adoption Reports, But Metrics Can Feel Overwhelming

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about DX?**

There are many metrics and I especially liked the AI adoption reports. The Claude Code adoption report was the only way I could get a sense of how much the members of my team are using Agentic AI.

**What do you dislike about DX?**

Same as the pro: it's a lot. Some metrics are not important for me.

**What problems is DX solving and how is that benefiting you?**

I am more informed about my team's health and overall engagement.

  ### 13. Rich developer feedback at scale

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about DX?**

DX provides a single, trusted view of developer experience by combining rich, quarterly survey feedback with signals from our delivery tools. We don’t just see what’s happening, we understand why. With team-level visibility and benchmarks, the platform enables easy triage of issues, prioritization of investments, and tracking of progress without resorting to individual surveillance. The wealth of survey data (structured drivers plus free-text insights) consistently reveals the real friction in our day-to-day (think CI reliability, code review flow, and time for deep work) and converts that into an actionable roadmap.

**What do you dislike about DX?**

One of the challenges we've had is integrating our systems-level data into the platform. This is largely due to our years of bespoke internal implementations and the challenge of retrofitting them into something that DX can use. However, it does mean that we have yet to start using the entirety of the platform to its full potential.

**What problems is DX solving and how is that benefiting you?**

DX provides us with a unified, trusted view by combining system telemetry (cycle time, deployments, code review flow) with quarterly survey signals, allowing us to see both what’s happening and why it’s happening. 

By giving us team-level insights with industry benchmarks, our managers and ICs are now triaging friction in their teams, prioritizing investments, and tracking progress responsibly. This has allowed us to focus at a company level on higher-order concerns that are impacting multiple teams, and giving us the visibility into these problems that we've historically not been able to see across a large organization.

  ### 14. Useful Team-Level Insights That Reveal What’s Really Going On

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.)

**Reviewed Date:** June 19, 2026

**What do you like best about DX?**

Useful insights on what is really going on at team level and beyond.

**What do you dislike about DX?**

I like all the reports but its a bit difficult to consume and find the right one you are looking for.

**What problems is DX solving and how is that benefiting you?**

Visualizing the right metrics (e.g. DORA) which I can tie in with my flow metrics reporting which gives a very good view for upper management.

  ### 15. Helpful Jira Sprint Metrics That Keep Our Team Focused on Velocity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 12, 2026

**What do you like best about DX?**

It’s really helpful for showing different metrics for our sprint board in Jira. It also makes it easier for the team to check which factors we need to focus on more to achieve our velocity.

**What do you dislike about DX?**

I don’t have any dislike with DX right now.

**What problems is DX solving and how is that benefiting you?**

Getting insights in what the team is currently doing better and also what areas we need to improve.

  ### 16. Great Infographics and Multiple Services in One Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexandros A. | Head of Technology, Casino, Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about DX?**

infographics and merge of different services in 1 platform

**What do you dislike about DX?**

support and AI are the 2 areas you can improve

**What problems is DX solving and how is that benefiting you?**

performance monioring, and multiple integrations in 1 platform. it helps with efficiency and quick healthcheck view of the teams.

**Official Response from Taylor Bruneaux:**

> Appreciate you sharing this, Alexandros. Having performance monitoring and integrations consolidated in one place is core to what we're going for, so glad that's landing for your team.
Noted on support and AI. Both are areas we care about getting right. I'll have our team reach out to your champion to learn more about your thoughts here.

  ### 17. Unified Insights and Outstanding Support Elevate Developer Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about DX?**

DX serves as our primary platform for gathering data about developer experience and productivity. DX has provided us with a single access point and a unified view for data from different platforms. The ease of filtering and slicing by teams and attributes has helped us better understand the performance of different teams. The snapshot feature has enabled us to drive multiple efficiency initiatives and produce measurable impact on developer experience and velocity. Another key feature is the ability to compare our metrics to similar organizations, which has helped us better understand areas that require improvement and simplified our reporting.

These initiatives have been supported by the continuous assistance from the excellent DX Team throughout implementation and beyond. The team is always ready to answer our questions and has helped us align multiple reports to fit our needs.

**What do you dislike about DX?**

The default defect ratio reporting uses a different methodology than our internal innovation and defect tracking processes. While the current approach works for us, we're looking forward to an upcoming feature that will allow us to customize reporting to better align with our specific tracking methods.

**What problems is DX solving and how is that benefiting you?**

DX solved our developer experience measurement and tracking problem. It allows us to make informed decisions and drive efficiency projects based on data. We can clearly track which initiatives are working and which aren't, enabling us to iterate quickly.

This capability has been particularly critical for measuring the impact of our various GenAI for Engineering initiatives. DX integrated seamlessly with our toolchain and provided the metrics we needed to accurately capture ROI on these investments.

Another key benefit has been gathering accurate feedback from engineering teams specifically about the development process. In the past, company-wide surveys were a constant struggle to capture this information effectively. The targeted comments from engineering teams have already helped us reshape various internal processes and prioritize improvements that matter most to developers.

  ### 18. Effortless Survey Creation, Minor Slack Integration Hiccups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Eric Q. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about DX?**

I like that I can see and create surveys very easily with DX. It's very quick to add additional questions, and it's easy for me to add survey respondents I want to send the survey out to, which saves me time.

**What do you dislike about DX?**

Instead of using my own Slack account to send out surveys, I'd rather have a bot that sends out the surveys because it takes over my entire Slack DM box.

**What problems is DX solving and how is that benefiting you?**

DX allows me to capture survey responses easily, helping us understand customer pain points and successes effectively.

**Official Response from Taylor Bruneaux:**

> Hi Eric—we really appreciate the feedback! It’s great to hear that creating and targeting surveys has been such a time-saver for you. We also hear you on the Slack DM experience—we actually have a few different ways to configure how surveys are sent, so I’ve surfaced this to your account and program management teams. They’ll be reaching out to help you find the best setup for your workflow. Thanks for helping us improve!

  ### 19. Good tool and insights around developer productivity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Phil F. | VP Product &amp; Engineering, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about DX?**

DX snapshots (surveys) and benchmarking data, even during the free trial, gave us (Eng leadership) valuable information about how our team was doing and what to focus on. We also really like the insight into GitHub activity at the team and individual and aggregate level, helping us keep an eye on what bottlenecks we may have from engineer performance (useful for eng directors and managers) to engineering productivity (how we can elevate entire department productivity). We also like the transparency and flexibility with the SQL-backed data studio. I like how they have tried to design this as a transparent tool at all levels from ICs to managers to upper eng leadership.

**What do you dislike about DX?**

Compared to some competitors I checked out, the integration & onboarding of DX was less streamlined and more time consuming. For example getting all the teams/users data into the system and authorizing everything on GitHub was a too-many-step process vs. nearly 1-click like some others. I think they should improve this, but if you can get past the set up it's a powerful platform.

**What problems is DX solving and how is that benefiting you?**

DX snapshots (surveys) and benchmarking data, even during the free trial, gave us (Eng leadership) valuable information about how our team was doing and what to focus on. We also really like the insight into GitHub activity at the team and individual and aggregate level, helping us keep an eye on what bottlenecks we may have from engineer performance (useful for eng directors and managers) to engineering productivity (how we can elevate entire department productivity). We also like the transparency and flexibility with the SQL-backed data studio. I like how they have tried to design this as a transparent tool at all levels from ICs to managers to upper eng leadership.

  ### 20. DX is the best balance of signal, actionability, and cultural fit I’ve used.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernando B. | Director of Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about DX?**

We’ve been using DX for two quarters now. I’ve used different platforms in the past.

DX’s “Core 4” framework provided a consistent way for leadership, EMs, and developers to discuss velocity, quality, and flow. The built-in benchmarks were an eye-opener, especially around code-review turnaround. Showing what “good” looks like and where we could realistically get to has been fantastic.

DX helps us use the quarterly/periodic surveys and organizational snapshots to spot the big trends, then track improvement metrics (like time-to-first MR review) weekly to move the needle. That split (diagnostic vs. improvement) has already made change management much easier.

Another example/feature that DX provides is the Work Log report, which clarified why collaboration spiked at the end of sprints across all our 10+ teams, and the Interactions view helped us pair people more effectively and remove review bottlenecks. Simple nudges (e.g., Slack pings for MR review thresholds) came straight from DX insights.

**What do you dislike about DX?**

The benchmarks are helpful, though I’d love even finer segmentation (e.g., by company stage, team size, domain, or language/runtime) to make comparisons feel more tailored.

Noting that this would happen with any other platform, but the first month of having DX benefits from a short “metrics 101” to align on definitions (diagnostic vs. improvement, how to read benchmarks, etc). That’s even before you have your first snapshot. DX provides the data, but you’ll still want a light internal primer so teams interpret it the same way.

**What problems is DX solving and how is that benefiting you?**

I suppose the most important thing DX solves for us is: ut replaces gut-feel with a shared, objective view of engineering health across leadership, managers, and developers.

It has already helped us surface hidden bottlenecks, separate diagnostic snapshots from improvement metrics we can act on weekly, and give EMs and developers the tools to self-triage and set team-owned goals. We’ve used it to accelerate reviews, smooth end-of-sprint crunch, and validate changes like review assignments and Slack nudges.

At the leadership level, DX connects outcomes to investments (GitLab, Copilot/GenAI) and aligns everyone on DORA/SPACE/DevEx benchmarks. So we ship faster, maintain quality, and avoid burnout while putting dollars where they truly move the needle.

  ### 21. Easy Developer Feedback Collection with Actionable Insights—No Data Science Needed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Johan F. | Senior DevEx Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about DX?**

DX is very easy to use for gathering developer feedback across a variety of areas. It collects the data in a way that helps avoid notification fatigue, and it also supports analyzing that data and turning it into actionable insights. The tool is straightforward enough that you don’t need anyone on the team with a specific data science background to get value from it.

**What do you dislike about DX?**

Some of the integrations still require manual setup and configuration.

**What problems is DX solving and how is that benefiting you?**

Insights into the developer experience across a large organization.

**Official Response from Taylor Bruneaux:**

> Johan, really glad the accessibility piece is landing. Making insights actionable without needing a data science background is a core design goal. On manual integration setup, that's fair feedback and I'll raise it internally. Appreciate you taking the time to share both sides.

  ### 22. Great Insight Tool for Engineering Managers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zbigniew M. | Staff Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about DX?**

DX offers an additional data-driven Service Catalog and Scorecards, which allow the engineering team to drive quality and stay up to date with standards. The Reporting capabilities driven by AI allow for generating an engineering dashboard extremely fast.

**What do you dislike about DX?**

There is an opportunity to make UI more customizable, and AI to be more user-driven. So the AI would be the information provider instead of the UI. Like asking AI about things instead of looking for it in UI.

**What problems is DX solving and how is that benefiting you?**

* Slow Onboarding
* Lack or Slow Engineering Feedback Loops
* Source of Truth for Engineering Metrics

  ### 23. I came for the survey features; I stayed for everything else and more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about DX?**

DX combines the best aspects of your favorite tools for managing software teams. It blends qualitative and quantitative data points, so you can drive the most impactful improvements for your teams.
Their customer success team is also second to none. They do everything they can to ensure you and your teams get full value from their software. They are also very responsive with product feedback. They take a customized approach so that our most specific problems can be solved.

**What do you dislike about DX?**

DX's biggest strength is being able to combine and/or replace a lot of software productivity tools, but then it's also spread thin competing across different software solutions and problem spaces. This may leave you desiring feature parity with the ultra specialized tools (e.g. more dynamic reporting generation). But the customer success team does a great job helping you navigate each problem space to find the right balanced solution for your needs.

**What problems is DX solving and how is that benefiting you?**

- Identifying productivity and developer experience trends at micro and macro levels
- Streamlining survey feedback to tackle the most impactful issues
- Reducing tool fatigue by consolidating a lot of features

  ### 24. A clear look into engineering health and team success for continuous improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about DX?**

I love the DX platform because it gives me a real-time, holistic view of our engineering health and the underlying dynamics that shape how our teams build. It surfaces meaningful signals — not just metrics — that help me understand where friction exists, where teams are thriving, and where targeted support can drive the greatest impact. With DX, I can partner more effectively with engineering leadership to make data-informed decisions, anticipate challenges before they escalate, and champion the operational and cultural changes that truly move the organization forward. Ultimately, the platform empowers me to focus our energy in the right places, improve how we work, and enable our teams to deliver with greater clarity, confidence, and momentum. We've been able to connect with new platforms we use like Amp and Firebender to track AI adoption very easily, so I'd say ease of use and implementation are also great.

**What do you dislike about DX?**

The snapshots and reports are very helpful. Sometimes I find it hard to sift through data and slice it by the right attributes. There are a lot of attributes and I find myself having to ask our DX support team to help me get the right comparisons of control groups, etc. They are very helpful and I can always rely on them to support.

**What problems is DX solving and how is that benefiting you?**

DX helps us understand where engineering teams are thriving and where they're feeling friction. As an AI Enablement program lead and champion at Underdog, I'm very interested in how teams are leveraging AI, and we've been able to adapt our quarterly snapshots to ingest that information easily and pivot our AI enablement strategy accordingly. It not just helps us understand data on org health, it also helps us action them effectively to continuously improve.

  ### 25. Intuitive AI for Data Query with Some UI Complications

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marta P. | Techops Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about DX?**

I like DX's AI that knows how to read data sources and queries well. It's simple to create queries with the help of AI even without perfectly knowing the structure of the data sources. Moreover, setting up DX initially was quite easy.

**What do you dislike about DX?**

The interface for editing queries is a bit cumbersome and has many steps.

**What problems is DX solving and how is that benefiting you?**

DX solves the problem of gathering scattered information from Jira for support and KPIs, and with the help of AI, makes it easy to create queries even without perfectly knowing the structure of the data sources.

**Official Response from Taylor Bruneaux:**

> We really appreciate the review, Marta! It’s great to hear that the AI and initial setup are making it easier for you to query Jira data and track KPIs. We also hear you on the query editing interface—I've noted this for our product teams. Thanks for the feedback and please reach out to your account manager with any other notes.

  ### 26. Effortless Setup, Seamless Team Collaboration with DX

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edgaras S. | Engineering Manager, IT Life-cycle &amp; Partnership, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about DX?**

I find DX really easy to set up, and I love how it allows for easy setup of teams and follow-up on results visible to everyone. It provides valuable insights on productivity and the tooling being used, which helps in Surveying Engineering. I also appreciate the integration with Slack, which is a useful combination for our work.

**What do you dislike about DX?**

Nothing comes to my mind.

**What problems is DX solving and how is that benefiting you?**

DX gives insights on productivity and tooling, makes it easy to set up teams, and follow up on results visible to all.

**Official Response from Taylor Bruneaux:**

> Thanks, Edgaras! We're so glad to hear the Slack integration and team visibility are helping you stay on top of productivity and tooling—it’s great to have you with us!

  ### 27. Useful signal for understanding developer experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yulian U. | Founder, CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2026

**What do you like best about DX?**

- It gives a clear, structured view into developer productivity and experience.
- The benchmarks help put team signals into context instead of guessing.

**What do you dislike about DX?**

- Some insights stay fairly high-level and require extra interpretation.
- Customization and deeper qualitative context can feel limited.

**What problems is DX solving and how is that benefiting you?**

- DX helps make sense of developer productivity by connecting delivery data with how developers actually experience their work.

- It benefits me by highlighting real bottlenecks and friction points, so I can focus on fixing the right problems instead of relying on assumptions or vanity metrics.

**Official Response from Taylor Bruneaux:**

> It’s great to hear that the benchmarks are helping you move away from guesswork and focus on fixing the right problems. We appreciate the feedback on needing deeper qualitative context—our team is here to help your team dig into those signals to find the specific stories behind the data.

  ### 28. All Dashboards and Metrics in One Place—Easy Team Performance Benchmarking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about DX?**

That all of the dashboards and metrics live in one place, based on the various integrations available. I can also compare the performance of my teams across the industry standards.

**What do you dislike about DX?**

Nothing to mention here to be honest ...

**What problems is DX solving and how is that benefiting you?**

Looking at the volume of PRs my teams work on, how they compare across teams in the organisation and the industry standard.

**Official Response from Taylor Bruneaux:**

> Thanks for sharing this. Really glad the consolidated view is working for you. Having speed, quality, and throughput signals in one place, with industry benchmarks built in, is exactly what we set out to build. The cross-team PR comparison is one of my favorite use cases. It gives leaders a fair, contextualized read instead of just raw numbers. Appreciate you taking the time to leave a review.

  ### 29. Easy Setup, Superb Support, and a Great tools overall

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pedro S. | Engineering Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2026

**What do you like best about DX?**

- Easy to setup
- Superb customer support
- Ability to send custom data
- Ability to create custom dashboards
- Mature API
- Ability to launch Ad hoc targeted surveys

**What do you dislike about DX?**

- Turn around for new features could be faster

**What problems is DX solving and how is that benefiting you?**

- Identifying bottlenecks in the value creation stream 
- Gather developer feedback via surveys
- AI usage insights

**Official Response from Taylor Bruneaux:**

> Pedro, really glad the setup experience was smooth and that the team has been responsive. Love that you're getting value across custom dashboards, the API, and AI usage insights: that's a lot of surface area being put to work. Feature velocity is always a balancing act, and we appreciate the push. Thanks for the detailed breakdown.

  ### 30. Fine Product, it's fine, we're all fine, everything's fine.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about DX?**

it is a dispassionate distopian reminder to fill out more surveys reminding me that eventually we will all be working for robots

**What do you dislike about DX?**

the product itself it fine, it is more about how it's used, but I understand that things need to have auto-annoy otherwise people wouldn't do them

**What problems is DX solving and how is that benefiting you?**

it reminds me to fill out a survey, that means my boss doesn't need to remind me so it looks like i really care about filling out the survey

  ### 31. Insightful metrics for eng leaders

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2026

**What do you like best about DX?**

The metrics DX provides are really well thought through. They try to really capture the essential bits out of data.

**What do you dislike about DX?**

The recommended actions can be hugely inaccurate.

**What problems is DX solving and how is that benefiting you?**

As an engineering leader, I get much better visibility into how my teams perform, and I know what to focus on in order to improve the team performance.

  ### 32. Effective, Well-Organized Surveys with Powerful SQL-Based Reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marco C. | CTO, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about DX?**

I love the way DX manages surveys; it’s very effective and well organized. Moreover, beyond all the reports available, the ability to build on top of plain SQL is a real blessing.

**What do you dislike about DX?**

The learning curve is steep, and the product has so many functionalities that it’s easy to get lost at first.

**What problems is DX solving and how is that benefiting you?**

We need a deeper understanding of what we can improve so our engineers can work more efficiently and effectively.

**Official Response from Taylor Bruneaux:**

> Thanks, Marco! It’s great to hear that the SQL-based reporting is a win for your team. We definitely hear you on the learning curve; with so many features, we’re focused on making the experience more intuitive and providing world-class support so you can find those efficiency gains even faster.

  ### 33. Straightforward One-Stop Shop for Team Feedback and Growth

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about DX?**

- very straightforward
- one stop shop for getting team feedback, assessing team health, and being able to improve my own managing based upon it.
- I like being able to see industry metrics and that I can see how my team specifically compares to the wider org.

**What do you dislike about DX?**

I'm not a huge fan of having the comments and ratings side by side in the overall view. I think I'd like it more if comments were shown when I clicked on a specific category instead of seeing a comment, having to go look for the category its referring to and then assessing.

**What problems is DX solving and how is that benefiting you?**

For me, the main benefit and problem its solving is assessing team health. It enables me to get a pulse on how my team and processes are performing and different potential pain points my engineers are facing.

  ### 34. Powerful Insights and Recommendations That Elevate Team Performance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2025

**What do you like best about DX?**

Insights and recommendations. The tool itself is really powerful and has given me insights into my team that i couldnt get easily before. Team interactions and the new SLA's are two of my favourite features.

**What do you dislike about DX?**

Some of the reporting is rigid and requires you work for what you're looking for. For example my team pair programs almost by default and because the developer speed is measured by pr's divided by number of devs the performance of my team from a speed perspective doesnt look great. There's no clear of easy way to adjust for this right now. So i have to manually tweak reports to account for it. I have a similar thing for Lead contributions while they are active contributors there commits are far more infrequent due to the nature of their role. This isnt easily factored in. That said the custom reporting and AI tooling mean you can find ways around these things

**What problems is DX solving and how is that benefiting you?**

Right now its helping us address developer effectiveness and pain points that are causing lag or waste. DX score has replaced our primary success metric in engineering

  ### 35. Insightful AI Reports and Intuitive Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about DX?**

The AI utilization and impact reports are my favorite. I like to explore how different teams and team members use AI and what impact that usage has on their projects.
The interface is easy to use and intuitive.

**What do you dislike about DX?**

I haven't been able to find a "Dark Mode" setting. That'd be great.

**What problems is DX solving and how is that benefiting you?**

We have a custom report for "AI Usage" that helps us analyse AI interactions and score between org members. I look at it a few times a day to know who's a heavy AI user and who I can reach out to ask questions about AI, etc.
Also I use the reports to identify teams using AI, when I find a team using AI heavily and if I know they are using a similar stack, I reach out to share best practices and prompts.

  ### 36. Fast Surveys and Great Results Aggregation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2026

**What do you like best about DX?**

its aggregation of results, and the speed of the survey itselff

**What do you dislike about DX?**

Organizing of teams and in particular managers. sometimes I am not aware if I should participate or not

**What problems is DX solving and how is that benefiting you?**

forcing engineers to give feedback and giving us actionable focus

  ### 37. Powerful Metric Aggregation That Make ROI Easier to Quantify

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about DX?**

Surfaces a suite of metrics, score cards, and analytic capabilities that most organizations don't have the resources to build themselves. This is immensely helpful for teams building systems that are difficult to quantify the ROI for (e.g. DevEx platforms)

**What do you dislike about DX?**

I want to be able to export (or better yet, an API) my data into my AI agent workflows.

**What problems is DX solving and how is that benefiting you?**

Helps to better understand my system adopter sentiment and guide project prioritization informed by actual metrics.

**Official Response from Taylor Bruneaux:**

> Making the ROI case for dev experience work is genuinely hard, and we built DX to make it easier. Really glad it's working. If you need to take that story upstream, our executive reporting features and new DX AI are built for exactly that. Let me know if you need help seeing it in action!


  ### 38. Versatile Insights Tool for Leadership, Platform, and Team Improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2026

**What do you like best about DX?**

I like that the tool can be used in multiple ways across the organisation, with a wide range of features that support those different needs.

For our leadership team, it offers useful insights to help steer our engineering strategy and track how we’re progressing against it.

For Platform teams, it’s a valuable way to gather internal user feedback and use those insights to inform roadmap decisions.

For individual teams, it provides a strong pulse-check to reflect on and retrospect about the developer experience, helping drive meaningful improvements at the team level.

**What do you dislike about DX?**

After using the product for a while, we’ve found that the drivers are more useful at the leadership level than for generating platform product insights. In our case, we’ve relied more on CSATs and PlatformX surveys to gather information that’s been more actionable and helpful. That approach naturally comes with a small additional overhead.

**What problems is DX solving and how is that benefiting you?**

When we first established DX, our focus was on understanding developer efficiency in context. With the tools we used previously, we could see efficiency data, but it only told us the “what,” not the “why.”

DX’s features and overall approach have helped us better pinpoint the “why,” which in turn has enabled more informed, effective decisions about where and how to improve.

**Official Response from Taylor Bruneaux:**

> It is great to see how you are leveraging DX across leadership, platform, and individual teams to move beyond the what and understand the why. We appreciate the feedback on using CSATs and PlatformX for more granular insights; our customer success managers are available to help you streamline that overhead and ensure your roadmap decisions remain as actionable as possible.

  ### 39. All-in-One Dashboard for Actionable Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yaroslav L. | Engineering Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about DX?**

I appreciate being able to access all the information about delivery, development performance, and various metrics in a single location. Each week, I receive helpful insights that highlight both areas of improvement and aspects that may have declined.

**What do you dislike about DX?**

At times, I find it difficult to determine whether I have all the necessary data stored in the warehouse.

**What problems is DX solving and how is that benefiting you?**

This tool helps track both the team's performance and overall mood. It also provides valuable insights into what aspects of our processes, team dynamics, and company culture are working well, as well as highlighting any pain points that need attention.

  ### 40. Data-Driven Insights That Blend Quantitative and Qualitative Feedback

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** June 19, 2026

**What do you like best about DX?**

How it merges quantitative and qualitiative feedback, and is rooted in data.

**What do you dislike about DX?**

I think it works fine for me - I don't have any immediate grievances.

**What problems is DX solving and how is that benefiting you?**

Figuring out what the bottlenecks in our engineering org are.

  ### 41. DX Delivers Actionable Insights and Continuous Improvement for Developer Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about DX?**

DX quickly provides us with valuable and actionable insights into our developer experience challenges. By combining qualitative feedback from developer surveys with quantitative metrics like DORA and flow data, it becomes much easier to pinpoint the sources of friction.

The benchmarks offered by DX are extremely helpful—it would be nearly impossible for us to gather and interpret this kind of comparative data on our own. While we could technically conduct similar surveys ourselves, the real advantage is in how DX interprets and contextualises the results for us.

The ability to compare current and previous surveys is also a major strength, as it allows us to track our progress over time and assess the impact of our initiatives. I particularly appreciate being able to explore survey findings in greater depth through dedicated follow-up studies, which help us identify patterns and concentrate on the areas that matter most.

Lastly, DX is evolving rapidly, and I am eager to see what new features are on the horizon. After using it for over a year, we've seen significant improvements in developer experience, which gives us confidence in their long-term vision and makes the partnership feel secure for the future.

**What do you dislike about DX?**

I don’t have any major complaints about DX — their support is consistently direct and fast, which makes working with the platform a smooth experience.

There are a few areas where enhancements could further improve things. For instance, it would be helpful if survey feedback from engineers were collected on an ongoing basis, allowing for continuous refinement of the surveys and a better overall experience.

Additionally, the triaging process could benefit from a feature that lets leads leave comments, offering more context or explanations for their decisions.

These are relatively minor suggestions, and overall, DX’s strong emphasis on team performance and developer experience is the main reason we continue to use the platform.

**What problems is DX solving and how is that benefiting you?**

Before we started using DX, we struggled with a fragmented view of developer experience and team health. Our survey results and metrics were dispersed across different sources, which made it difficult to pinpoint bottlenecks or track our progress over time. DX addresses this challenge by bringing together qualitative survey feedback and quantitative data, such as DORA and flow metrics, while also offering benchmarks and context that help turn insights into actionable steps.

Thanks to this, we are now able to prioritise improvements more effectively, monitor our progress, and make more informed decisions at both the team and leadership levels. Additionally, DX enables us to better engage our engineers by capturing their authentic experiences and using that feedback to drive meaningful change.

  ### 42. Great for Driving Engineering Excellence

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bechir N. | Head of Engineering, Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about DX?**

DX provides us with comprehensive, actionable insights into the health and performance of our Engineering organization. From DORA/Core4 metrics to Developer Experience surveys and AI adoption impact, it helps us make informed, data-driven decisions. The team’s responsiveness and willingness to partner with us make it a truly valuable collaboration.

**What do you dislike about DX?**

At times, the platform’s reporting and configuration options can feel somewhat limited when we want deeper or more customized views. That said, DX is actively improving these areas, and we’ve seen continuous enhancements over time.

**What problems is DX solving and how is that benefiting you?**

DX gives us clear, data-driven insights into engineering performance, developer experience, and AI adoption. It helps us make better decisions, improve processes, and show progress across the organization.

  ### 43. One of the best choices we made

**Rating:** 5.0/5.0 stars

**Reviewed by:** Remco M. | Director Product Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about DX?**

The insights provided after taking the snapshots are both valuable and actionable. I found the information to be very helpful in running the operations of my development group. It helps tremendously to improve the sentiment of the people and improve our ways of working. Last but not least is that the response rate is always very high (100% or slightly below) - this can only be because our techies appreciate the tool and purpose.

**What do you dislike about DX?**

Setting up and integrating all systems to ensure data flows in properly is essential. In addition to our own work, we also depended on consultancy from DX, which, by the way, was excellent.

**What problems is DX solving and how is that benefiting you?**

The tool provides clear insights into where our developers encounter difficulties, highlighting factors that may reduce their motivation or make their contributions less effective within our operations. Additionally, it offers a transparent view of how our performance compares to industry standards.

  ### 44. Gauging Team Focus Has Never Been Easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Utsav S. | Engineering Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about DX?**

DX gives us a clear, objective view of where engineering effort is going — without asking engineers to do anything extra. It passively analyzes our GitHub activity and ties it back to initiatives and themes, making it easy to see if we’re actually focused on what we say we care about. The clarity it brings into sprint alignment, roadmap execution, and engineering prioritization is genuinely impressive. Also, the Slack summaries are a great touch — they surface insights without needing to log into another tool.

**What do you dislike about DX?**

DX can sometimes feel like a black box. While the insights are valuable, it’s not always obvious how certain metrics are calculated or why some themes show spikes or drops. A bit more transparency or the ability to drill down further into specific data points would make it even more actionable. Also, for smaller teams, some of the insights can feel a bit too high-level or generic unless you spend time fine-tuning the configurations.

**What problems is DX solving and how is that benefiting you?**

DX helps us objectively understand where our engineering teams are spending time and whether their effort aligns with business priorities. It highlights distractions like excessive context switching, overwork, or too many unplanned tasks. This visibility enables us to have data-driven conversations with product and leadership, set more realistic expectations, and protect team focus. It’s especially useful for spotting silent inefficiencies that wouldn’t show up in standups or Jira boards.

  ### 45. Excellent service for gaining insights over engineering productivity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Diego Z. | Head of Core Products, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about DX?**

The myriad of data points, both quantitative and qualitative, as well as Core 4 helps us ground our decisions and measure impact.
In our Tech department, we've stopped having to always investigate process issues & engineering bottlenecks and can act with confidence with the help of DX, promoting improvements on a team and organization level.
Engineers now have access to DX data and can voice their opinions in qualitative surveys.
Rolling out DX was a breeze, given the integrations they have with many service providers.
The CX team at DX is excellent, and they are always there to support you.

**What do you dislike about DX?**

The pricing is a hard sell for younger companies and is only disclosed on a case-by-case basis, given it typically competes budget-wise with other developer tooling deemed more critical - such as AI coding-assistants, internal developer portals, CI/CD tooling, Security, and Cloud - I see this as a friction point.
Additionally, some sought-after features are at times packaged as "a new offering" and require additional spend, which, in my view, is not really good practice for loyal customers in terms of improving the benefit of what they've acquired over time. Other pay-per-seat services, such as Github follow a different philosophy.
That said, the base offering is always improving, and I'm impressed by both the quality and agility of the team.
Considering that the impact from the tool depends a lot on managers & team leads to understand the DX philosophy, it is important to factor in your current organizational maturity state.

**What problems is DX solving and how is that benefiting you?**

It brings visibility over DX and engineering bottlenecks, at help us make sense of our data to take action.

  ### 46. Valuable Customer Success Partners with Efficient AI Summaries & Actionable Insights

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about DX?**

Customer success partners are very valuable. The AI summaries make it efficient and easy to consume the data, and the suggested actions for improving pain points are super helpful.

**What do you dislike about DX?**

The number of reports to read through and fully understand can feel overwhelming at times. Other than that, I’m still learning about DX, and I expect I’ll be able to share more helpful feedback here in the future.

**What problems is DX solving and how is that benefiting you?**

They identify bottlenecks and pain points and provide recommendations on how to improve. Ultimately, this helps us deliver software faster and with better quality.

**Official Response from Taylor Bruneaux:**

> It’s great to hear our AI summaries and CS team are helping you move faster! We totally get that the sheer volume of data can feel overwhelming, so our CS and program managers are working hard to make those reports even more intuitive as you continue to explore the platform.

  ### 47. Nice UX and Dashboard That Make Navigation Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about DX?**

The UX and the dashboard are quite nice to walk through

**What do you dislike about DX?**

It might be how our organization has set it up, but it takes quite a bit of time to go through the whole form

**What problems is DX solving and how is that benefiting you?**

The tool was onboarded in my company to help understand the developer overall experience and identify areas to improve

**Official Response from Taylor Bruneaux:**

> We really appreciate this review. It’s great to hear the dashboard and UX are hitting the mark for you. We’re also mindful of the time it takes to provide feedback and are constantly working to make that process even more efficient. Thanks for helping us improve!

  ### 48. Game-Changer for Data-Driven Team Management and Decision-Making

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivan B. | Head of Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2025

**What do you like best about DX?**

GetDx has fundamentally changed how we understand and manage our engineering teams. It provides leaders and team members with instant access to the right data at the right time, driving alignment, clarity, and smarter decision-making across the organization.

Why we love GetDx:
* Customizable Views: Dashboards are easy to configure, so each role focuses on what matters most.

* Outstanding Support: The GetDx team is proactive, responsive, and truly listens to customer feedback.

* 100% Participation Rate: We’ve reached a 100% participation rate in team feedback, which shows how accessible and engaging the tool is for the whole organization.

* Easy Data Integration: GetDx makes it simple to integrate multiple data sources, allowing us to supplement snapshot feedback with real performance signals for a more holistic view of team health and dynamics.

* Super Helpful Team: Everyone we’ve interacted with at GetDx has been friendly, fast, and eager to help.

* Empowers Leaders and Teams: From managers to developers, everyone has access to actionable insights that drive better outcomes.

* Seamless Collaboration: GetDx creates a single source of truth, making it easier for teams to stay aligned and move faster.

If you’re looking for a tool that brings real clarity to team management and accelerates performance, GetDx is the answer.

**What do you dislike about DX?**

There’s honestly not much to dislike. A few improvements we had in mind have already been implemented after our feedback. 

Also, since GetDx is so flexible, it sometimes takes a bit of initial setup to decide which dashboards or metrics to prioritize, but once that’s done, the value is clear.

**What problems is DX solving and how is that benefiting you?**

We’re a buy-and-build company, and GetDx helps us integrate newly acquired engineering teams quickly and smoothly. It accelerates alignment on our strategy, direction, and culture from day one.

  ### 49. Game changer - GetDX improved my performance as a leader

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel Akira T. | Head of Architecture, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2025

**What do you like best about DX?**

GetDX frees my mind to focus on business impact. Before implementing it, we conducted many surveys to identify pain points. We used to spend a lot of time discussing which KPIs were best and how to translate the work done into team performance.

Now, we can trust that we have a company focused on improving our performance by providing data and insights while we build a sustainable environment.

The feature I like most is the correlation between quantitative and qualitative data. There is no single way to measure performance, and this comprehensive overview is what I find most valuable.

All the integrations are easy to set up, and every time we’ve had an issue, the support team has been quick to respond.

**What do you dislike about DX?**

The onboarding process requires careful attention to your specific use case. You need to check whether your way of working is compatible with the available data — and that will only become clear once you start implementing the integrations.

It supports most use cases, but there are some metrics we can’t use because our code is deployed in multiple markets. As a result, we can’t fully trust the deployment-related data. This also means we miss out on other features that help us understand team performance.

Another important point is that changes are sometimes made in the production environment without notice. We experienced some negative impact when certain features started to work differently and our reports needed updates. At the same time, this has a positive side, as many new features are released frequently, with the company delivering improvements every week.

**What problems is DX solving and how is that benefiting you?**

KPIs to measure performance and visibility over pain points across the organization. It also enabled internal talks where we could map that a team was strong in areas that other teams were not.

  ### 50. Required for Developer Experience teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam S. | Engineering Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about DX?**

DX is the missing piece for Developer Experience teams that are struggling to quantify and measure their work. We used to cobble together internal dashboards and manual sentiment surveys to try and measure the impact of our work. In less than a week of using DX we had significantly better data than we'd ever had, and when we started to dive deeper it was clear this platform would pay for itself. The way it connects sentiment data, machine data, and research is incredibly useful. If you have 100 engineers making $100/hour and you save them each 10 hours per year, that's already $100k you can save your business. With DX I am confident we will save our engineers far more than 10 hours per year.

Customer support was also great. They started a Slack channel with us and helped us get over any barriers to usage so by the end of Week 2 we were fully integrated.

**What do you dislike about DX?**

The user syncing functionality is somewhat under-developed. I have to keep our team in sync manually for now. This is fine, but I'd like to have a real API for this.

**What problems is DX solving and how is that benefiting you?**

DX is helping us target our Developer Experience team's work so that we can raise the productivity of our engineering team, save money, and improve retention.



- [View DX pricing details and edition comparison](https://www.g2.com/products/dx-platform/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-21+15%3A32%3A12+-0500&secure%5Bsession_id%5D=12dff015-a5b7-4e52-aa92-92571d3327d1&secure%5Btoken%5D=c8de89dea403e62b70d0edcb5beb3a20e03ae1332e2fa3833e5bebaf0f849df1&format=llm_user)
## DX Integrations
  - [Amazon Q](https://www.g2.com/products/amazon-web-services-aws-amazon-q/reviews)
  - [Amazon Web Services AI](https://www.g2.com/products/amazon-web-services-ai/reviews)
  - [Amp](https://www.g2.com/products/amp-code-amp/reviews)
  - [Argo CD](https://www.g2.com/products/argo-cd/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Azure](https://www.g2.com/products/hopem-azure/reviews)
  - [Azure DevOps Server](https://www.g2.com/products/azure-devops-server/reviews)
  - [Azure Pipelines](https://www.g2.com/products/azure-pipelines/reviews)
  - [Azure Portal](https://www.g2.com/products/azure-portal/reviews)
  - [Backstage](https://www.g2.com/products/backstage/reviews)
  - [Bitbucket](https://www.g2.com/products/bitbucket/reviews)
  - [BugSnag](https://www.g2.com/products/bugsnag/reviews)
  - [Buildkite](https://www.g2.com/products/buildkite-buildkite/reviews)
  - [Buildkite](https://www.g2.com/products/buildkite/reviews)
  - [Checkmarx](https://www.g2.com/products/checkmarx/reviews)
  - [Checkmarx Codebashing](https://www.g2.com/products/checkmarx-codebashing/reviews)
  - [CircleCI](https://www.g2.com/products/circleci/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Claude Code](https://www.g2.com/products/claude-code/reviews)
  - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews)
  - [Claude for Slack](https://www.g2.com/products/claude-for-slack/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Codecov](https://www.g2.com/products/codecov/reviews)
  - [Confluence](https://www.g2.com/products/confluence/reviews)
  - [Confluence](https://www.g2.com/products/statpro-confluence/reviews)
  - [Copilot](https://www.g2.com/products/copilot-software-ltd-copilot/reviews)
  - [Coralogix](https://www.g2.com/products/coralogix/reviews)
  - [Cursor](https://www.g2.com/products/cursor/reviews)
  - [Datadog](https://www.g2.com/products/datadog/reviews)
  - [Dora Studio: Turn Your Ideas into Stunning Motion Graphics](https://www.g2.com/products/dora-studio-turn-your-ideas-into-stunning-motion-graphics/reviews)
  - [Dynatrace](https://www.g2.com/products/dynatrace/reviews)
  - [Firebender](https://www.g2.com/products/firebender/reviews)
  - [FireHydrant](https://www.g2.com/products/firehydrant-firehydrant/reviews)
  - [Gerrit](https://www.g2.com/products/gerrit/reviews)
  - [Git](https://www.g2.com/products/git/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [GitHub Copilot](https://www.g2.com/products/github-copilot/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews)
  - [Google Cloud APIs](https://www.g2.com/products/google-cloud-apis/reviews)
  - [Harness Platform](https://www.g2.com/products/harness-platform/reviews)
  - [incident.io](https://www.g2.com/products/incident-io/reviews)
  - [Jenkins](https://www.g2.com/products/jenkins/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [Kubernetes](https://www.g2.com/products/kubernetes/reviews)
  - [Kubernetes](https://www.g2.com/products/american-cloud-kubernetes/reviews)
  - [LaunchDarkly](https://www.g2.com/products/launchdarkly/reviews)
  - [Linear](https://www.g2.com/products/linear/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [New Relic](https://www.g2.com/products/new-relic/reviews)
  - [Opsgenie](https://www.g2.com/products/opsgenie/reviews)
  - [PagerDuty](https://www.g2.com/products/pagerduty/reviews)
  - [Rollbar](https://www.g2.com/products/rollbar/reviews)
  - [Rootly](https://www.g2.com/products/rootly/reviews)
  - [Sentry](https://www.g2.com/products/sentry/reviews)
  - [ServiceNow Cloud Management](https://www.g2.com/products/servicenow-cloud-management/reviews)
  - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Shortcut](https://www.g2.com/products/shortcut/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Snyk](https://www.g2.com/products/snyk/reviews)
  - [SonarQube](https://www.g2.com/products/sonarqube-2026-02-03/reviews)
  - [SonarQube](https://www.g2.com/products/kurian-sonarqube/reviews)
  - [SonarQube](https://www.g2.com/products/sonarqube/reviews)
  - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews)
  - [Vercel](https://www.g2.com/products/vercel/reviews)
  - [Windsurf](https://www.g2.com/products/exafunction-windsurf/reviews)
  - [Wiz](https://www.g2.com/products/wiz-chat-wiz/reviews)

## DX Features
**Functionality**
- Repository Integration
- Analytics and Trends
- Productivity Updates

**Management**
- Historical Data Consolidation
- Data Context
- Testing Integration

**Value Analysis**
- Metric Relevance
- Insight
- Impact Predictions
- Report Generation

**Value Management**
- Planning Tools
- Communication Tools
- Control

## Top DX Alternatives
  - [Jellyfish](https://www.g2.com/products/jellyfish-2025-10-22/reviews) - 4.5/5.0 (431 reviews)
  - [Swarmia](https://www.g2.com/products/swarmia/reviews) - 4.4/5.0 (303 reviews)
  - [LinearB](https://www.g2.com/products/linearb/reviews) - 4.6/5.0 (79 reviews)

