- Easy to setup - Superb customer support - Ability to send custom data - Ability to create custom dashboards - Mature API - Ability to launch Ad hoc targeted surveys

DX has an intuitive, easy-to-use interface that makes it genuinely user-friendly. I also really appreciate that they surface the queries used to populate metrics, so I can dig in when needed and create custom metrics that are a better fit for the questions I’m trying to answer. They’ve also been incredibly collaborative and responsive whenever I have questions or run into issues, and it’s clear they take the quality and usability of their product seriously. Even though we’re a smaller account for them, they’ve taken my feedback seriously and worked to implement product changes that better fit our engineering use case. I’ve been very impressed with that. It's a decently pricey product and I was concerned at first that it would be difficult to prove out it's value. That said, we've gotten great feedback from DX that have led to needed changes in our department. Along with that value and with how much of a partnership we've had with them, it has made it worth it to me.

The DX user interface is extremely easy to use, and it provides highly valuable data insights across the entire system development life cycle. The customer success team is outstanding. They're extremely helpful with questions and ongoing suggestions on how to improve your SDLC based on the insights that DX provides. The implementation is pretty easy, and you can generally set it up yourself.