# Best Medical Billing Software *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Medical billing software is used by medical organizations to create and manage invoices for the services they provide. Healthcare institutions require industry-specific billing features, as medical invoicing varies according to patient diagnostic, treatment, and healthcare coverage. Medical billing software ensures compliance with healthcare regulations like the Health Insurance Portability and Accountability Act (HIPAA). Additionally, these solutions can enhance the accuracy and speed of the billing process for healthcare organizations. Some advanced solutions also provide functionality for revenue management or profitability analysis. Medical billing software must integrate with medical practice management software, which holds patient information, and accounting software, which processes payments. Integration with benefit carriers is also necessary for electronic invoices or claim submissions. Some [medical billing companies](https://www.g2.com/categories/medical-billing-companies) sell their own software and provide a range of outsourced medical billing and revenue cycle management services like insurance verification, prior authorization, medical coding, claim submissions, patient billing, collections, denial management, electronic claim submission, and accounts receivable management. To qualify for inclusion in the Medical Billing category, a product must: - Generate invoices for multiple treatments, medication, radiology, or lab tests - Send bills electronically to patients, other medical providers, or insurance companies - Manage the claim process from capture to reimbursement - Include features for automated matching between invoices and orders ## How Many Medical Billing Software Products Does G2 Track? **Total Products under this Category:** 215 ### Category Stats (Jun 2026) - **Average Rating**: 4.13/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Residex (+2.35%) - Among all products in this category, Residex recorded the largest rating increase compared to last month *Last updated: June 18, 2026* ## How Does G2 Rank Medical Billing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 3,300+ Authentic Reviews - 215+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Medical Billing Software Is Best for Your Use Case? - **Leader:** [Carepatron](https://www.g2.com/products/carepatron/reviews) - **Highest Performer:** [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) - **Easiest to Use:** [Carepatron](https://www.g2.com/products/carepatron/reviews) - **Top Trending:** [SPRY](https://www.g2.com/products/spry-spry/reviews) - **Best Free Software:** [Carepatron](https://www.g2.com/products/carepatron/reviews) --- **Sponsored** ### Service Center by Office Ally Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=441&secure%5Bdisplayable_resource_id%5D=1606&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1606&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=167022&secure%5Bresource_id%5D=441&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmedical-billing&secure%5Btoken%5D=9ca03ddb723f544a4f6414cded52ffc8fe8829e591769c5bbc89bbfa6b7b23b4&secure%5Burl%5D=https%3A%2F%2Fcms.officeally.com%2Flp%2Fservice-center%3Futm_campaign%3Dprospecting%26utm_source%3Dg2%26utm_medium%3Dcpc%26utm_content%3Dppc%26utm_term%3Drevenue%2520cycle%2520management&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Medical Billing Software Products in 2026? ### 1. [Carepatron](https://www.g2.com/products/carepatron/reviews) Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness. **Average Rating:** 4.5/5.0 **Total Reviews:** 485 **How Do G2 Users Rate Carepatron?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 9.9/10 (Category avg: 10/10) - **How long did it take to go live?:** 0.2/10 (Category avg: 3.2/10) **Who Is the Company Behind Carepatron?** - **Seller:** [Carepatron](https://www.g2.com/sellers/carepatron) - **Company Website:** https://www.carepatron.com - **Year Founded:** 2018 - **HQ Location:** 408 W 14th Street New York, NY 10014 - **Twitter:** @CarepatronHQ (292 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/carepatron (51 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Therapist, Owner - **Top Industries:** Mental Health Care, Health, Wellness and Fitness - **Company Size:** 90% Small-Business, 3% Mid-Market #### What Are Carepatron's Pros and Cons? **Pros:** - Ease of Use (139 reviews) - Affordable (68 reviews) - Helpful (58 reviews) - Templates (53 reviews) - User Interface (53 reviews) **Cons:** - Limited Features (48 reviews) - Missing Features (42 reviews) - Limited Customization (27 reviews) - Billing Issues (26 reviews) - Limited Templates (25 reviews) ### What Do G2 Reviewers Say About Carepatron? *AI-generated summary from verified user reviews* **Pros:** - Users praise Carepatron for its **ease of use** , appreciating its intuitive design and customizable features for seamless collaboration. - Users appreciate the **affordable pricing** of Carepatron, finding it to be budget-friendly and effective for their needs. - Users appreciate the **24-hour office support** provided by Carepatron, enhancing their practice with invaluable AI tools. - Users love the **customizable templates** of Carepatron, enhancing their workflow and client interactions seamlessly. - Users appreciate the **intuitive design** of Carepatron, finding it easy to use and efficient for appointment booking. **Cons:** - Users find the **limited features** of Carepatron restrictive, particularly regarding payment processing and integration options. - Users find the **missing features** in Carepatron, especially for payment processing and notifications, quite limiting. - Users experience **limited customization** options in Carepatron, making it hard to tailor the platform to their specific needs. - Users express concern over **billing issues** , including unrecognized amounts and confusing layouts that complicate tracking finances. - Users find the **limited templates** of Carepatron restrict their workflow, desiring more intuitive and automated options. #### What Are Recent G2 Reviews of Carepatron? **"[Simple, User-Friendly Setup for Solo Multi-Specialty Providers](https://www.g2.com/survey_responses/carepatron-review-13001169)"** **Rating:** 5.0/5.0 stars *— Nicole F.* [Read full review](https://www.g2.com/survey_responses/carepatron-review-13001169) --- **"[Responsive Support and a Product That Keeps Improving](https://www.g2.com/survey_responses/carepatron-review-12999334)"** **Rating:** 5.0/5.0 stars *— Michelle J.* [Read full review](https://www.g2.com/survey_responses/carepatron-review-12999334) --- ### 2. [SPRY](https://www.g2.com/products/spry-spry/reviews) SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps reduce admin costs, increase patient visits, and maximize reimbursements. Its AI-powered, fully integrated platform is designed to enhance efficiency, minimize administrative burdens, improve patient care, and support future-proofing your practice. Why SPRY? Whether you're a clinic owner, physical therapist, clinic manager, billing specialist, or front desk staff, SPRY provides an end-to-end solution that simplifies everything from patient scheduling to automated billing. Our customizable workflows, intuitive interface, and real-time automation empower clinics to operate with confidence and efficiency. Most PT platforms claim to be end-to-end but lack seamless module integration, leaving clinics to deal with inefficiencies and workarounds. With the vision to eliminate these gaps, SPRY provides a truly all-in-one solution that streamlines workflows and ensures everything works effortlessly together. Key Features ✔ AI-Powered Documentation – AI Scribe enables real-time note-taking and seamlessly converts notes into structured SOAP templates. ✔ Automated Billing & Claim Management – Pre-authorization, eligibility verification, claim scrubbing, & Medicare compliance ✔ Real-Time Business Intelligence (BI) Dashboard – Data-driven insights for revenue and performance tracking, with the ability to ask queries in simple language ✔ Seamless Patient Engagement – Online scheduling, digital onboarding, Kiosk check-in & HIPAA-compliant patient portal ✔ Operational Efficiency – AI Fax, automated alerts & co-sign functionality for compliance Powering the Future of Physical Therapy SPRY is backed by industry experts, innovative technology, and deep clinical insights, making it the go-to platform for rehab therapy clinics looking to grow, optimize operations, and improve patient outcomes. **Average Rating:** 4.6/5.0 **Total Reviews:** 77 **How Do G2 Users Rate SPRY?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.4/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.1/10 (Category avg: 3.2/10) **Who Is the Company Behind SPRY?** - **Seller:** [SPRY](https://www.g2.com/sellers/spry) - **Year Founded:** 2021 - **HQ Location:** Wilmington, US - **LinkedIn® Page:** https://www.linkedin.com/company/sprypt/ (240 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Physical Therapist, Owner - **Top Industries:** Health, Wellness and Fitness, Medical Practice - **Company Size:** 84% Small-Business, 16% Mid-Market #### What Are SPRY's Pros and Cons? **Pros:** - Ease of Use (47 reviews) - Customer Support (28 reviews) - Efficiency (28 reviews) - Helpful (25 reviews) - Customizability (20 reviews) **Cons:** - Technical Issues (12 reviews) - Slow Performance (9 reviews) - Software Bugs (8 reviews) - Data Management Issues (7 reviews) - Limited Features (7 reviews) ### What Do G2 Reviewers Say About SPRY? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of SPRY, allowing for efficient documentation during work hours effortlessly. - Users greatly appreciate the **outstanding customer support** from Spry, feeling valued and well-assisted throughout their journey. - Users value the **enhanced efficiency** of SPRY, appreciating its automation and user-friendly design for daily processes. - Users value the **exceptional support** from Spry's team, enhancing communication and fostering a strong user experience. - Users appreciate the **high level of customizability** in Spry, enhancing their experience to suit specific needs. **Cons:** - Users report persistent **technical issues** with SPRY, including a complex onboarding process and communication failures. - Users report **slow performance** due to frequent glitches and lag, impacting productivity and workflow efficiency. - Users report frequent **software bugs** with Spry, leading to workflow interruptions and unaddressed issues impacting their practice. - Users experience **data management issues** with redundancy, access difficulties, and occasional glitches in SPRY. - Users express disappointment with Spry's **limited features** , particularly in communication and essential functionalities, causing significant frustration. #### What Are Recent G2 Reviews of SPRY? **"[Clean UI and Fast, Efficient Billing That Helps Close Claims Faster](https://www.g2.com/survey_responses/spry-review-12647308)"** **Rating:** 4.5/5.0 stars *— Brady J.* [Read full review](https://www.g2.com/survey_responses/spry-review-12647308) --- **"[Spry’s Intuitive Design and Hands-On Support Transformed Our Clinic Workflow](https://www.g2.com/survey_responses/spry-review-12543807)"** **Rating:** 5.0/5.0 stars *— Trina S.* [Read full review](https://www.g2.com/survey_responses/spry-review-12543807) --- ### 3. [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) Payers have a playbook. Deny first. Delay second. Downcode third. Then audit, consolidate, and repeat — collecting float on every dollar your practice earned but hasn't been paid. They win when your practice runs on disconnected software. A billing platform that doesn't talk to your EHR. A patient portal nobody uses. Credentialing in a spreadsheet. Scheduling in one system, documentation in another. Every gap in your workflow is a gap in your defense — and payers know exactly where to find it. That's the Frankenstack. And it's costing independent practices $40,000–$90,000 a year in denied claims, unbilled encounters, and revenue that was earned but never collected. ClinicMind was built to close those gaps — not with another point solution, but with one unified platform that connects every part of your practice into a single system payers can't exploit. No clinician should suffer burnout or be cheated out of their hard-earned reimbursements by systems that were never designed to work together. We unify EHR, revenue cycle management, billing, patient engagement, scheduling, credentialing, and payments. One platform. One support team. One growth engine. The results speak for themselves. ClinicMind is the #1-rated chiropractic EHR on G2, earned 35 G2 badges in 2025, and was named the top-ranked chiropractic EHR and practice management solution by Black Book Research. Practices that switch to ClinicMind report faster documentation, fewer denials, more predictable revenue, and time back in their day. We're here to give independent practice owners their independence back. Thousands of practices across chiropractic, mental health, and multidisciplinary care already have. Integrated software: EHR (with mobile app) · Billing platform · Practice management · Patient portal · Credentialing · AIScribe (AI-assisted documentation) Integrated services: Managed billing · Credentialing · Coding · Prior authorization · PatientHub (patient engagement & reactivation) **Average Rating:** 4.6/5.0 **Total Reviews:** 221 **How Do G2 Users Rate ClinicMind?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 7.9/10 (Category avg: 10/10) - **How long did it take to go live?:** 0.6/10 (Category avg: 3.2/10) **Who Is the Company Behind ClinicMind?** - **Seller:** [ClinicMind](https://www.g2.com/sellers/clinicmind) - **Company Website:** https://clinicmind.com/ - **Year Founded:** 2000 - **HQ Location:** Belleair Bluffs, US - **Twitter:** @WeAreClinicMind (118 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/clinicmind/ (355 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, Chiropractor - **Top Industries:** Health, Wellness and Fitness, Medical Practice - **Company Size:** 93% Small-Business, 4% Mid-Market #### What Are ClinicMind's Pros and Cons? **Pros:** - Helpful (48 reviews) - Customer Support (43 reviews) - Ease of Use (40 reviews) - Training (25 reviews) - Training Resources (25 reviews) **Cons:** - Billing Issues (11 reviews) - Learning Curve (9 reviews) - Poor Navigation (9 reviews) - Complex Navigation (6 reviews) - Learning Difficulty (6 reviews) ### What Do G2 Reviewers Say About ClinicMind? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **helpfulness of the customer service team** at ClinicMind for their professionalism and care. - Users value the **excellent customer support** from ClinicMind, consistently receiving timely assistance for their needs. - Users value the **ease of use** in ClinicMind, which streamlines tasks for efficient team collaboration. - Users commend the **excellent training support** from ClinicMind, which enhances their chiropractic practice efficiency and adaptability. - Users find the **training resources** helpful, particularly praising Aziz for effective onboarding and ease of use. **Cons:** - Users face frequent **billing issues** with inaccurate allocations, poor training, and communication barriers, complicating the process. - Users find the **learning curve steep** , struggling with new features and inadequate training resources, making onboarding challenging. - Users find **poor navigation** in ClinicMind hinders efficiency, especially in accessing documentation and patient records. - Users find **complex navigation** frustrating, noting challenges in locating information and managing tasks effectively within ClinicMind. - Users find the **learning difficulty** of ClinicMind frustrating, particularly with new features and inadequate training resources. #### What Are Recent G2 Reviews of ClinicMind? **"[Efficient Documentation with Room for Improvement](https://www.g2.com/survey_responses/clinicmind-review-12544855)"** **Rating:** 4.0/5.0 stars *— Sophia W.* [Read full review](https://www.g2.com/survey_responses/clinicmind-review-12544855) --- **"[ClinicMind’s Superb Support and Proactive Updates](https://www.g2.com/survey_responses/clinicmind-review-12954754)"** **Rating:** 5.0/5.0 stars *— Esmeralda C.* [Read full review](https://www.g2.com/survey_responses/clinicmind-review-12954754) --- ### 4. [TriZetto Facets](https://www.g2.com/products/trizetto-facets/reviews) Facets is a modular system integrating consumer, care, claims and revenue management to help organizations meet their business goals. **Average Rating:** 4.3/5.0 **Total Reviews:** 16 **Who Is the Company Behind TriZetto Facets?** - **Seller:** [Cognizant](https://www.g2.com/sellers/cognizant) - **Year Founded:** 1994 - **HQ Location:** Teaneck, NJ - **Twitter:** @Cognizant (707,793 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1680/ (362,678 employees on LinkedIn®) - **Ownership:** NASDAQ:CTSH **Who Uses This Product?** - **Top Industries:** Insurance - **Company Size:** 47% Mid-Market, 29% Enterprise #### What Are Recent G2 Reviews of TriZetto Facets? **"[It’s an excellent company](https://www.g2.com/survey_responses/trizetto-facets-review-8876140)"** **Rating:** 5.0/5.0 stars *— Mayank A.* [Read full review](https://www.g2.com/survey_responses/trizetto-facets-review-8876140) --- **"[Facets modules are centered around the Digital 360 suite](https://www.g2.com/survey_responses/trizetto-facets-review-8688979)"** **Rating:** 5.0/5.0 stars *— Abhilash V.* [Read full review](https://www.g2.com/survey_responses/trizetto-facets-review-8688979) --- #### What Are G2 Users Discussing About TriZetto Facets? - [What is facets configuration?](https://www.g2.com/discussions/what-is-facets-configuration) - [What is facets workflow?](https://www.g2.com/discussions/what-is-facets-workflow) - [Does TriZetto own facets?](https://www.g2.com/discussions/does-trizetto-own-facets) - [What is TriZetto facets software?](https://www.g2.com/discussions/what-is-trizetto-facets-software) ### 5. [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system. **Average Rating:** 4.1/5.0 **Total Reviews:** 255 **How Do G2 Users Rate Tebra (previously Kareo + PatientPop)?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.5/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.1/10 (Category avg: 3.2/10) **Who Is the Company Behind Tebra (previously Kareo + PatientPop)?** - **Seller:** [Tebra](https://www.g2.com/sellers/tebra) - **Company Website:** https://www.tebra.com/ - **HQ Location:** Corona del Mar, US - **Twitter:** @TebraOfficial (11,001 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tebra/ (1,054 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 86% Small-Business, 11% Mid-Market #### What Are Tebra (previously Kareo + PatientPop)'s Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Features (4 reviews) - Customer Support (3 reviews) - Efficiency (3 reviews) - User Interface (3 reviews) **Cons:** - Inadequate Reporting (4 reviews) - Inefficiency (4 reviews) - Limited Features (4 reviews) - Billing Issues (3 reviews) - Inefficient Reporting (3 reviews) ### What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)? *AI-generated summary from verified user reviews* **Pros:** - Users find Tebra's interface **user-friendly** , with simple tasks, customizable reports, and enjoyable app functionality. - Users appreciate the **user-friendly interface and comprehensive features** of Tebra, enhancing their overall practice management experience. - Users appreciate the **responsive customer support** of Tebra, providing quick resolutions and effective assistance whenever needed. - Users value Tebra's **efficiency** , enabling streamlined management of claims and enhancing workflow for medical practices. - Users appreciate the **user-friendly interface** of Tebra, highlighting clear documentation tabs and customizable templates for ease of use. **Cons:** - Users express frustration with **inadequate reporting** , relying on manual data exports and facing issues with report refreshes. - Users find the **inefficient navigation and slow response times** to requests hinder productivity and increase frustration. - Users find the **limited features** of Tebra restrictive, particularly in filtering, sorting, and billing capabilities. - Users experience **billing issues** with slow claims processing and challenges in managing patient cases effectively. - Users experience **inefficient reporting** with Tebra, struggling with manual data stitching and limited customization options. #### What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)? **"[Easy Charge Capture for Accurate Coding](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)"** **Rating:** 5.0/5.0 stars *— Belinda C.* [Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619) --- **"[Easy to use!](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)"** **Rating:** 5.0/5.0 stars *— Dawn P.* [Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720) --- #### What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)? - [How much is PatientPop monthly?](https://www.g2.com/discussions/how-much-is-patientpop-monthly) - [Is kareo a clearinghouse?](https://www.g2.com/discussions/is-kareo-a-clearinghouse) - 1 comment - [Is PatientPop a CRM?](https://www.g2.com/discussions/is-patientpop-a-crm) - [How much does kareo cost?](https://www.g2.com/discussions/how-much-does-kareo-cost) - 1 comment - [How is PatientPop different?](https://www.g2.com/discussions/how-is-patientpop-different) ### 6. [ModMed](https://www.g2.com/products/modmed/reviews) At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes. **Average Rating:** 4.6/5.0 **Total Reviews:** 358 **How Do G2 Users Rate ModMed?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 7.5/10 (Category avg: 10/10) - **How long did it take to go live?:** 2.2/10 (Category avg: 3.2/10) **Who Is the Company Behind ModMed?** - **Seller:** [ModMed](https://www.g2.com/sellers/modmed) - **Company Website:** https://www.modmed.com/ - **Year Founded:** 2010 - **HQ Location:** Boca Raton, Florida - **Twitter:** @modmed (4,166 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1133049/ (2,257 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Practice Manager, Medical Assistant - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 45% Small-Business, 28% Mid-Market #### What Are ModMed's Pros and Cons? **Pros:** - Ease of Use (195 reviews) - Efficiency (129 reviews) - Workflow Efficiency (71 reviews) - Product Satisfaction (61 reviews) - Setup Ease (58 reviews) **Cons:** - Missing Features (36 reviews) - Poor Customer Support (30 reviews) - Limited Features (28 reviews) - Poor System Functionality (27 reviews) - Difficult Setup (24 reviews) ### What Do G2 Reviewers Say About ModMed? *AI-generated summary from verified user reviews* **Pros:** - Users commend ModMed for its **ease of use** , enhancing workflow efficiency and promoting cohesive practice operations. - Users praise ModMed for its **efficiency** , seamlessly integrating EMR, billing, and patient engagement for streamlined workflow. - Users appreciate **workflow efficiency** with ModMed, benefiting from streamlined operations and enhanced patient care in dermatology. - Users appreciate the **user-friendly interface** and exceptional support from trainers, enhancing confidence and satisfaction with ModMed. - Users value the **easy setup** of ModMed, allowing for a seamless transition and efficient daily operations. **Cons:** - Users are frustrated with the **missing integration features** in ModMed, limiting their ability to customize workflows. - Users express frustration with **poor customer support** , highlighting difficulties in reaching assistance and resolving issues efficiently. - Users express frustration over **limited integration capabilities** with ModMed, hindering desired features and functionalities. - Users find the **poor system functionality** frustrating, particularly with limited data input and slow program updates. - Users find the **difficult setup** of ModMed overwhelming, complicating the transition and overall usability of the software. #### What Are Recent G2 Reviews of ModMed? **"[All-in-One ModMed Platform That Streamlines Check-In and Saves Time](https://www.g2.com/survey_responses/modmed-review-12914418)"** **Rating:** 5.0/5.0 stars *— Berenice A.* [Read full review](https://www.g2.com/survey_responses/modmed-review-12914418) --- **"[Easy-to-Use, Dependable EHR That Keeps Documentation Efficient](https://www.g2.com/survey_responses/modmed-review-12939506)"** **Rating:** 4.5/5.0 stars *— Alisha J.* [Read full review](https://www.g2.com/survey_responses/modmed-review-12939506) --- #### What Are G2 Users Discussing About ModMed? - [What do you like most about ModMed for healthcare management, and what would you suggest improving?](https://www.g2.com/discussions/what-do-you-like-most-about-modmed-for-healthcare-management-and-what-would-you-suggest-improving) - [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment - [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment - [What is EMA software?](https://www.g2.com/discussions/what-is-ema-software) - [What is EMA modernizing medicine?](https://www.g2.com/discussions/what-is-ema-modernizing-medicine) ### 7. [Phreesia](https://www.g2.com/products/phreesia/reviews) Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff. Trusted by 4,650 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 6 U.S. patient visits (180M+ annually) and is proven to drive measurable operational and financial improvements. Highly recommended: 9 in 10 clients would recommend Phreesia. With Phreesia, you can: • Let AI handle inbound and outbound calls so your staff doesn’t have to. Automate scheduling, prescription refills, recalls, payment outreach, referrals and more with Phreesia VoiceAI—your 24/7 AI agent. • Expand your capacity and streamline patient intake: Across our network, 85% of patients check themselves in, saving 5+ minutes of staff time per visit. Maximize front-office efficiency by digitally collecting patient information, consents and medical history and more before the visit. • Get paid more, faster with flexible payment options, including Apple Pay® and Google Pay™, online payments, payment plans, card on file and more. Patients pay 89% of their copays at the time of service with Phreesia. • Eliminate paper statements—Phreesia automatically sends patients itemized digital statements as soon as their EOB is ready, helping practices get paid 4x faster. • Make scheduling effortless by letting patients self-schedule appointments on their own time. Phreesia VoiceAI handles scheduling calls and outreach, while automated reminders reduce no-shows and Appointment Accelerator® automatically fills open slots. • Reduce denials and save staff time with automated, AI-enabled eligibility and benefits verification. Phreesia confirms coverage instantly, selects the correct copay, flags out-of-network status and gives patients visibility into their benefits—helping you prevent errors, collect sooner and improve the patient experience. Let’s face it, registration = revenue. • Acquire new patients at no added cost with MediFind—our free clinician finder helps your practice get discovered and enables patients to seamlessly book appointments through embedded self-scheduling. • Close gaps in care with our robust library of clinical screening tools and customizable patient outreach messaging options. Double the number of clinical screenings you conduct by administering them automatically with Phreesia. • Engage patients in their care and provide the modern, convenient experience they expect. Across our network, 96% of patients are satisfied with their Phreesia experience. You’ll also benefit from: Actionable analytics: Gain deeper insights into intake patterns, revenue cycle metrics, appointment workflows, clinical performance and more. Privacy and security: We’re honored to have our efforts recognized with many of the industry’s most well-known certifications, including: • HITRUST CSF Certification • Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider • Security Organization Control (SOC) 2 Type 2 • PCI Point-to-Point Encryption (P2PE) “Every Phreesia product helps the business do better and generate more revenue—it’s such a beautiful rhythm. Our patient population has grown tremendously, our staff is fully utilized, and we’re able to fully engage with our patients and meet them where they want to be met. We really couldn’t do it all without Phreesia.” -Liz Galvan, Practice Manager, MyOBGYN **Average Rating:** 3.9/5.0 **Total Reviews:** 44 **How Do G2 Users Rate Phreesia?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.9/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 2.2/10 (Category avg: 3.2/10) **Who Is the Company Behind Phreesia?** - **Seller:** [Phreesia](https://www.g2.com/sellers/phreesia) - **Year Founded:** 2005 - **HQ Location:** Wilmington, DE - **Twitter:** @phreesia (1,542 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/64726/ (1,519 employees on LinkedIn®) - **Ownership:** NYSE: PHR **Who Uses This Product?** - **Who Uses This:** Office Manager - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 56% Small-Business, 38% Mid-Market #### What Are Phreesia's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Time-saving (6 reviews) - Customer Support (4 reviews) - Features (4 reviews) - Efficiency (3 reviews) **Cons:** - Learning Curve (3 reviews) - Technical Issues (3 reviews) - Training Deficiency (3 reviews) - Difficult Setup (2 reviews) - Insufficient Guidance (2 reviews) ### What Do G2 Reviewers Say About Phreesia? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Phreesia, highlighting its user-friendly interface and efficient self-scheduling process. - Users value the **time-saving efficiency** of Phreesia, significantly reducing check-in times and streamlining processes. - Users commend Phreesia's **exceptional customer support** that ensures a smooth implementation and optimizes every feature for success. - Users value the **intuitive and customizable features** of Phreesia, enhancing patient intake and overall efficiency. - Users appreciate the **efficiency** of Phreesia, significantly reducing check-in times and enhancing overall productivity. **Cons:** - Users face a **slight learning curve** when using Phreesia, particularly with advanced features and training organization. - Users face **technical issues** with Phreesia's integration and Bill Pay, impacting usability and efficiency in practice. - Users face a **training deficiency** with Phreesia, noting a lack of coherence and flow in the training materials. - Users find the **difficult setup** of Phreesia overwhelming, citing a steep learning curve and cumbersome workflows. - Users report **insufficient guidance** in training, making it challenging to navigate advanced features effectively. #### What Are Recent G2 Reviews of Phreesia? **"[Empowers Remote Work with Ease](https://www.g2.com/survey_responses/phreesia-review-12113577)"** **Rating:** 5.0/5.0 stars *— Maripat E.* [Read full review](https://www.g2.com/survey_responses/phreesia-review-12113577) --- **"[Streamlined Patient Process with Ease of Use](https://www.g2.com/survey_responses/phreesia-review-11700601)"** **Rating:** 5.0/5.0 stars *— Karen H.* [Read full review](https://www.g2.com/survey_responses/phreesia-review-11700601) --- #### What Are G2 Users Discussing About Phreesia? - [What is phreesia check-in system?](https://www.g2.com/discussions/what-is-phreesia-check-in-system) - [What is AR management phreesia?](https://www.g2.com/discussions/what-is-ar-management-phreesia) - [What is phreesia?](https://www.g2.com/discussions/what-is-phreesia) - [What is patient intake software?](https://www.g2.com/discussions/what-is-patient-intake-software) - 1 comment ### 8. [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews) Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers. **Average Rating:** 4.2/5.0 **Total Reviews:** 116 **How Do G2 Users Rate Raintree Systems?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.1/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 4.7/10 (Category avg: 3.2/10) **Who Is the Company Behind Raintree Systems?** - **Seller:** [Raintree Systems](https://www.g2.com/sellers/raintree-systems) - **Company Website:** https://www.raintreeinc.com - **Year Founded:** 1983 - **HQ Location:** Chandler, AZ - **LinkedIn® Page:** https://www.linkedin.com/company/56783/ (297 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 47% Mid-Market, 40% Small-Business #### What Are Raintree Systems's Pros and Cons? **Pros:** - Ease of Use (17 reviews) - Features (17 reviews) - Efficiency (16 reviews) - Helpful (11 reviews) - Business Efficiency (8 reviews) **Cons:** - Not User-Friendly (14 reviews) - Poor Usability (13 reviews) - System Usability (11 reviews) - Navigation Difficulty (9 reviews) - Difficult Navigation (8 reviews) ### What Do G2 Reviewers Say About Raintree Systems? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Raintree Systems, enjoying the streamlined organization of client information. - Users value the **all-in-one system** of Raintree Systems, enhancing efficiency with easy client management and tracking. - Users commend Raintree Systems for its **efficiency** , enhancing tracking, communication, and simplifying office tasks significantly. - Users value Raintree Systems for its **helpful tracking and communication features** , enhancing efficiency in therapy practices. - Users value the **enhanced business efficiency** of Raintree Systems, improving tracking, communication, and reporting for better operations. **Cons:** - Users find Raintree Systems to be **not user-friendly** , citing a steep learning curve and outdated interface design. - Users find the **poor usability** of Raintree Systems frustrating, complicating their learning and overall experience. - Users find the **system usability lacking** , citing a confusing interface and inadequate support for new users. - Users struggle with **navigation difficulty** in Raintree Systems due to its outdated interface and overwhelming functionality. - Users find the **difficult navigation** overwhelming, especially for those who are not tech-savvy, complicating their experience. #### What Are Recent G2 Reviews of Raintree Systems? **"[Strong Features but Room for Improvement](https://www.g2.com/survey_responses/raintree-systems-review-11353838)"** **Rating:** 4.0/5.0 stars *— Courtni D.* [Read full review](https://www.g2.com/survey_responses/raintree-systems-review-11353838) --- **"[Great product](https://www.g2.com/survey_responses/raintree-systems-review-8002511)"** **Rating:** 5.0/5.0 stars *— Jessica A.* [Read full review](https://www.g2.com/survey_responses/raintree-systems-review-8002511) --- #### What Are G2 Users Discussing About Raintree Systems? - [What is Raintree Systems | Therapy & Rehab used for?](https://www.g2.com/discussions/what-is-raintree-systems-therapy-rehab-used-for) - 1 comment ### 9. [MicroMD PM](https://www.g2.com/products/micromd-pm/reviews) MicroMD PM is a comprehensive practice management software designed to streamline administrative and financial operations for medical practices of all sizes. It offers a suite of tools that automate billing processes, enhance patient scheduling, and improve overall practice efficiency. By integrating various functionalities into a single platform, MicroMD PM enables healthcare providers to focus more on patient care and less on administrative tasks. Key Features and Functionality: - Patient Scheduling and Management: Facilitates intuitive scheduling with template-based displays, color-coded views, and intelligent patient waiting lists. Supports online patient scheduling through the Secure Chart Patient Portal, allowing patients to book appointments at their convenience. - Automated Billing and Claims Processing: Streamlines billing operations with robust billing features, integrated claims submission, and management capabilities through preferred clearinghouse partners. Includes automatic insurance eligibility verification to ensure accurate billing. - Financial Management and Reporting: Provides comprehensive management, financial, and administrative reporting tools to monitor key performance indicators, manage accounts receivable, and enhance revenue cycle management. - Digital Patient Intake: Automates the patient intake process from scheduling through registration and check-in, reducing wait times and improving the patient experience. - Patient Engagement Tools: Enhances patient communication with automated appointment reminders via email, text, and voice, as well as notifications for past due balances and follow-up care instructions. Primary Value and Solutions Provided: MicroMD PM addresses the critical need for efficient practice management by automating and integrating key administrative functions. It reduces manual errors, accelerates billing and claims processing, and provides actionable insights through advanced reporting. This leads to improved cash flow, enhanced patient satisfaction, and increased operational efficiency, allowing healthcare providers to focus more on delivering quality patient care. **Average Rating:** 4.2/5.0 **Total Reviews:** 26 **How Do G2 Users Rate MicroMD PM?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 10/10 (Category avg: 3.2/10) **Who Is the Company Behind MicroMD PM?** - **Seller:** [Henry Schein One](https://www.g2.com/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0) - **Year Founded:** 2018 - **HQ Location:** American Fork, UTAH - **Twitter:** @Henryscheinone (157 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/henry-schein-one/ (1,388 employees on LinkedIn®) - **Ownership:** NASDAQ:HSIC **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 62% Small-Business, 27% Mid-Market #### What Are MicroMD PM's Pros and Cons? **Pros:** - Billing (1 reviews) - Claims Management (1 reviews) - Customer Support (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) **Cons:** - Appointment Management (1 reviews) - Inefficient Reporting (1 reviews) - Poor Reporting (1 reviews) - Scheduling Issues (1 reviews) ### What Do G2 Reviewers Say About MicroMD PM? *AI-generated summary from verified user reviews* **Pros:** - Users value the **simplicity of billing** in MicroMD PM, noting its efficiency in managing daily tasks. - Users value the **efficient claims management** in MicroMD PM, enhancing productivity and streamlining daily tasks effectively. - Users commend the **reliable customer support** of MicroMD PM, noting quick response times and helpful assistance. - Users value the **customizability** of MicroMD PM, enabling adjustments that enhance their workflow and efficiency. - Users value the **customization options** of MicroMD PM, allowing seamless adjustments to fit their workflow effectively. **Cons:** - Users find the **appointment management features lacking** in advanced options and enhanced filtering functionalities. - Users find the **reporting functionality inefficient** , noting outdated reports and a need for improved appointment filtering. - Users feel the **reporting functionality is outdated** and desire more advanced options for better efficiency. - Users feel that **scheduling issues** hinder their experience with MicroMD PM and seek improvements in appointment filtering. #### What Are Recent G2 Reviews of MicroMD PM? **"[Easy to Use, Reliable, and Flexible Practice Management System](https://www.g2.com/survey_responses/micromd-pm-review-11638852)"** **Rating:** 5.0/5.0 stars *— Emily H.* [Read full review](https://www.g2.com/survey_responses/micromd-pm-review-11638852) --- **"[Seamless billing, coding, and collections. Efficient revenue tracking](https://www.g2.com/survey_responses/micromd-pm-review-9189622)"** **Rating:** 5.0/5.0 stars *— Shorya R.* [Read full review](https://www.g2.com/survey_responses/micromd-pm-review-9189622) --- ### 10. [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental health professionals, offering the most intuitive software and best customer support in the industry. Our streamlined scheduling, notes, billing, and a custom client portal — plus unlimited support and superior security — can help optimize how you manage your practice, letting you focus less on administrative tasks and more on your clients' needs. We offer: • Streamlined scheduling and a personal to-do list that automatically generates tasks based on past activity • Powerful form-based notes, designed specifically for behavioral health • Electronic insurance claims, ERA payment posting, and credit card processing • HIPAA compliancy, keeping your data encrypted, secured, and backed up regularly To learn more about TherapyNotes™, visit TherapyNotes.com, and receive your first month completely free. **Average Rating:** 4.4/5.0 **Total Reviews:** 99 **How Do G2 Users Rate TherapyNotes?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.5/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 0/10 (Category avg: 3.2/10) **Who Is the Company Behind TherapyNotes?** - **Seller:** [TherapyNotes](https://www.g2.com/sellers/therapynotes) - **Year Founded:** 2010 - **HQ Location:** Horsham, PA - **Twitter:** @TherapyNotes (4,482 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1465863/ (353 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Therapist - **Top Industries:** Mental Health Care, Hospital & Health Care - **Company Size:** 79% Small-Business, 15% Mid-Market #### What Are TherapyNotes's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Customization (2 reviews) - Ease of Use (2 reviews) - Access (1 reviews) - Document Management (1 reviews) **Cons:** - Update Issues (2 reviews) - Account Management Issues (1 reviews) - Billing Issues (1 reviews) - Data Management Issues (1 reviews) - Expensive (1 reviews) ### What Do G2 Reviewers Say About TherapyNotes? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **exceptional customer support** of TherapyNotes, noting their responsiveness and genuine investment in clinician success. - Users love the **customization options** in TherapyNotes, allowing personalized interventions to enhance their practice effectively. - Users appreciate the **ease of use** of TherapyNotes, highlighting intuitive navigation and customizable templates. - Users praise the **intuitive and user-friendly access** of TherapyNotes, enhancing their overall experience in private practice. - Users appreciate the **intuitive document management system** of TherapyNotes, enhancing their practice management and efficiency. **Cons:** - Users express frustration over **update issues** that complicate workflows and highlight poor customer service responses. - Users report severe **account management issues** with unresponsive support and misleading promises on pricing enhancements. - Users report serious **billing issues** , including unaddressed price increases and ineffective customer support, leading to frustration. - Users find the **data management issues** frustrating, as they must export reports instead of directly manipulating data. - Users are frustrated by the **expensive pricing** and lack of support from TherapyNotes, leading to dissatisfaction. #### What Are Recent G2 Reviews of TherapyNotes? **"[Essential for Clinic Workflow, but Pricey](https://www.g2.com/survey_responses/therapynotes-review-12673132)"** **Rating:** 4.0/5.0 stars *— Phil S.* [Read full review](https://www.g2.com/survey_responses/therapynotes-review-12673132) --- **"[User-Friendly EHR with Fair Pricing, Strong Support, and Continuous Improvements](https://www.g2.com/survey_responses/therapynotes-review-12855769)"** **Rating:** 4.0/5.0 stars *— Verified User in Mental Health Care* [Read full review](https://www.g2.com/survey_responses/therapynotes-review-12855769) --- #### What Are G2 Users Discussing About TherapyNotes? - [What advice do you have for others considering TherapyNotes for managing clinical notes and billing?](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-therapynotes-for-managing-clinical-notes-and-billing) - [What is TherapyNotes used for?](https://www.g2.com/discussions/what-is-therapynotes-used-for) - [Does therapy notes have an app?](https://www.g2.com/discussions/does-therapy-notes-have-an-app) - [Does TherapyNotes have telehealth?](https://www.g2.com/discussions/does-therapynotes-have-telehealth) - [How do you use TherapyNotes?](https://www.g2.com/discussions/how-do-you-use-therapynotes) ### 11. [athenaOne](https://www.g2.com/products/athenaone/reviews) athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. Our suite of integrated, network-enabled services works to deliver measurable financial and clinical results for providers. The athenahealth EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal. **Average Rating:** 3.4/5.0 **Total Reviews:** 111 **How Do G2 Users Rate athenaOne?** - **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.0/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 2.7/10 (Category avg: 3.2/10) **Who Is the Company Behind athenaOne?** - **Seller:** [athenahealth](https://www.g2.com/sellers/athenahealth) - **Year Founded:** 1997 - **HQ Location:** Watertown, MA - **Twitter:** @athenahealth (24,384 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/athenahealth (8,948 employees on LinkedIn®) - **Ownership:** NASDAQ: ATHN **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 46% Small-Business, 36% Mid-Market #### What Are athenaOne's Pros and Cons? **Pros:** - Features (6 reviews) - Ease of Use (5 reviews) - Integrations (4 reviews) - Helpful (3 reviews) - Templates (3 reviews) **Cons:** - Inadequate Reporting (3 reviews) - Learning Curve (3 reviews) - Poor Customer Support (3 reviews) - Billing Issues (2 reviews) - Inefficient Reporting (2 reviews) ### What Do G2 Reviewers Say About athenaOne? *AI-generated summary from verified user reviews* **Pros:** - Users value the **continuous feature enhancements** and deep customization options that improve their experience with athenaOne. - Users value the **ease of use** in athenaOne, highlighting its intuitive templates and seamless calendar features. - Users value the **top-notch API integrations** of athenaOne, enabling seamless tool connectivity for efficient practice management. - Users value the **exceptional customer support** of athenaOne, enhancing their practice experience and fostering productive partnerships. - Users appreciate the **user-friendly templates** of athenaOne, enjoying easy navigation and effective scheduling capabilities. **Cons:** - Users find the **reporting inadequate** , complicating workflows and consuming excessive time for documentation tasks. - Users struggle with the **high learning curve** of athenaOne, finding it clunky and time-consuming for documentation tasks. - Users report **poor customer support** from athenaOne, citing slow response times and unhelpful assistance. - Users experience **billing issues** with athenaOne, citing high costs and inadequate support impacting their workflow negatively. - Users find the **reporting process inefficient** , struggling with complexity and requiring dedicated staff to manage it effectively. #### What Are Recent G2 Reviews of athenaOne? **"[User-Friendly EMR with Excellent Scheduling Tools](https://www.g2.com/survey_responses/athenaone-review-1482555)"** **Rating:** 4.0/5.0 stars *— Verified User in Research* [Read full review](https://www.g2.com/survey_responses/athenaone-review-1482555) --- **"[Easy-to-Navigate EHR with Quick Access to Key Information](https://www.g2.com/survey_responses/athenaone-review-12619892)"** **Rating:** 5.0/5.0 stars *— kelly b.* [Read full review](https://www.g2.com/survey_responses/athenaone-review-12619892) --- #### What Are G2 Users Discussing About athenaOne? - [What are the benefits and challenges of using athenaOne for healthcare practice management?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-athenaone-for-healthcare-practice-management) - [What is Athena health system?](https://www.g2.com/discussions/what-is-athena-health-system) - [What is Athena EHR?](https://www.g2.com/discussions/what-is-athena-ehr) - [What is Athena electronic medical records?](https://www.g2.com/discussions/what-is-athena-electronic-medical-records) - [What are the benefits of using athenahealth?](https://www.g2.com/discussions/what-are-the-benefits-of-using-athenahealth) ### 12. [WebPT](https://www.g2.com/products/webpt/reviews) WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, comprehensive, and secure Practice Experience Management (PXM) platform, WebPT unifies marketing, front office, clinical, billing, and administrative tools on one platform with one trusted partner. Regardless of practice size or specialty, WebPT can help: - Grow your patient roster and scale your business - Automate patient registration, referral management, benefits verification, and patient communication - Keep your staff happy with more intuitive and compliant documentation - Improve patient engagement and clinical outcomes - Get you paid more, faster - Optimize performance and give you the confidence to make data-backed decisions Above all, WebPT puts Members first. Our team of rehab therapy experts has supported over 20,000 clinics with a personalized implementation process and targeted training tailored to each clinic’s unique needs. Once onboarded, Members have access to free, unlimited support—available via live chat, email, and phone—to ensure their continued success. Serving over 150,000 rehab therapy professionals with 99% uptime reliability, WebPT is the #1 trusted partner in the industry. Learn how one platform can help you achieve greatness in practice at webpt.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 159 **How Do G2 Users Rate WebPT?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 0/10 (Category avg: 3.2/10) **Who Is the Company Behind WebPT?** - **Seller:** [WebPT](https://www.g2.com/sellers/webpt) - **Year Founded:** 2008 - **HQ Location:** Phoenix, AZ - **Twitter:** @WebPT (15,690 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1248743/ (885 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Physical Therapist, Office Manager - **Top Industries:** Medical Practice, Health, Wellness and Fitness - **Company Size:** 81% Small-Business, 17% Mid-Market #### What Are WebPT's Pros and Cons? **Pros:** - Documentation (1 reviews) - Document Management (1 reviews) - Efficiency (1 reviews) - Helpful (1 reviews) - Patient Care (1 reviews) **Cons:** - Expensive (1 reviews) - Integration Issues (1 reviews) - Not User-Friendly (1 reviews) ### What Do G2 Reviewers Say About WebPT? *AI-generated summary from verified user reviews* **Pros:** - Users value the **exceptional documentation capabilities** of WebPT, tailored specifically by physical therapists for their needs. - Users appreciate the **effective documentation management** in WebPT, tailored specifically to the needs of physical therapists. - Users value the **efficiency** of WebPT, as it's tailored by physical therapists to meet their documentation needs effectively. - Users appreciate the **therapist-focused design** of WebPT, effectively meeting their documentation needs for physical therapy. - Users value WebPT's **patient care capabilities** , noting its effectiveness in addressing physical therapists' documentation needs. **Cons:** - Users find WebPT **very expensive** and note additional costs for a la carte features complicating the value. - Users find **integration issues** with personal training and massage therapy, complicating their overall experience with WebPT. - Users find WebPT to be **not user-friendly** , especially when integrating personal training and massage therapy services. #### What Are Recent G2 Reviews of WebPT? **"[webpt is great easy to use whithout outages](https://www.g2.com/survey_responses/webpt-review-9318124)"** **Rating:** 4.5/5.0 stars *— Irene C.* [Read full review](https://www.g2.com/survey_responses/webpt-review-9318124) --- **"[WebPT has made me a better clinician !](https://www.g2.com/survey_responses/webpt-review-9748760)"** **Rating:** 5.0/5.0 stars *— Chelsea S.* [Read full review](https://www.g2.com/survey_responses/webpt-review-9748760) --- #### What Are G2 Users Discussing About WebPT? - [What is WebPT used for?](https://www.g2.com/discussions/what-is-webpt-used-for) - [How do I download TheraOffice?](https://www.g2.com/discussions/how-do-i-download-theraoffice) - [Who owns WebPT?](https://www.g2.com/discussions/who-owns-webpt) - [Is WebPT Hipaa compliant?](https://www.g2.com/discussions/is-webpt-hipaa-compliant) - [What is WebPT reach?](https://www.g2.com/discussions/what-is-webpt-reach) ### 13. [StoriiCare](https://www.g2.com/products/storiicare/reviews) StoriiCare is an AI-powered EHR and care management platform for adult day care centers, assisted living providers, and care homes. Trusted by over 300 care providers across 11 countries, it combines clinical documentation, private pay and Medicaid billing, and family engagement in one easy-to-use system. Care staff use StoriiCare to document care digitally, replacing paper records and reducing administrative time. Administrators gain real-time oversight across their organization. Families stay informed and connected to their loved ones through activity updates and shared care profiles. StoriiCare includes Skye, a built-in AI agent designed for care environments. Skye helps staff draft progress notes, identifies patterns in care data, and guides teams through documentation workflows. No technical expertise is required. On the clinical side, StoriiCare covers the full care lifecycle. Teams can complete care assessments, manage individualized care plans, record medication administration, log ADLs, write progress notes, and report incidents and falls. Every record is stored securely and accessible in real time. For billing, StoriiCare supports both private pay and Medicaid reimbursement. Providers can generate invoices, track attendance, manage authorization limits, and produce documentation needed for claims, all within the same platform used for care delivery. StoriiCare is used by adult day programs, memory care communities, residential care homes, and other community-based providers. It is recognized by Software Advice as Most Recommended and Best Customer Support, and is known for its ease of use, 50-plus features, and responsive support team. **Average Rating:** 4.8/5.0 **Total Reviews:** 22 **How Do G2 Users Rate StoriiCare?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.4/10 (Category avg: 3.2/10) **Who Is the Company Behind StoriiCare?** - **Seller:** [StoriiCare](https://www.g2.com/sellers/storiicare) - **Company Website:** https://www.storiicare.com/ - **Year Founded:** 2014 - **HQ Location:** San Mateo, US - **Twitter:** @StoriiCare (7,617 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/storii/ (60 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 82% Small-Business, 9% Mid-Market #### What Are StoriiCare's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Customer Support (12 reviews) - Efficiency (10 reviews) - Customizability (8 reviews) - Customization (8 reviews) **Cons:** - Technical Issues (6 reviews) - Limited Features (4 reviews) - Software Bugs (4 reviews) - Poor Usability (3 reviews) - Billing Issues (2 reviews) ### What Do G2 Reviewers Say About StoriiCare? *AI-generated summary from verified user reviews* **Pros:** - Users find **StoriiCare easy to use** , simplifying documentation and allowing staff to focus more on resident care. - Users praise StoriiCare for its **excellent customer support** , noting quick responses and helpful follow-ups on feedback. - Users value the **efficiency** of StoriiCare, experiencing seamless support and quick problem resolution for their needs. - Users love the **customizability** of StoriiCare, enhancing their ability to adapt the platform to unique organizational needs. - Users appreciate the **customization options** of StoriiCare, enhancing their ability to meet diverse organizational needs efficiently. **Cons:** - Users experience **technical issues** with StoriiCare, including glitches and bugs that hinder functionality and user experience. - Users find the **limited features** of StoriiCare hinder quick documentation and integration with existing systems. - Users report encountering **software bugs** that hinder functionality, causing challenges with tasks and messaging features. - Users find the **usability challenging** , especially with manual entries and complex customization hindering real-time documentation. - Users experience **billing issues** with StoriiCare, particularly regarding compatibility with Regional Centers' systems. #### What Are Recent G2 Reviews of StoriiCare? **"[One stop shop for everything Adult Day Services- Making Administration Easy](https://www.g2.com/survey_responses/storiicare-review-12816660)"** **Rating:** 5.0/5.0 stars *— Stephanie O.* [Read full review](https://www.g2.com/survey_responses/storiicare-review-12816660) --- **"[Inclusion Community Center](https://www.g2.com/survey_responses/storiicare-review-12838606)"** **Rating:** 4.5/5.0 stars *— Inclusion C.* [Read full review](https://www.g2.com/survey_responses/storiicare-review-12838606) --- ### 14. [Compulink Advantage](https://www.g2.com/products/compulink-advantage/reviews) Compulink Healthcare Solutions has been empowering providers through innovation since 1985. What began as a mission to eliminate paper and improve profitability has evolved into one of the most established and specialty-focused EHR and practice management platforms in the industry. Compulink Advantage™ is purpose-built for specialty care, designed to adapt to the way each practice works and not the other way around. From highly customizable workflows to specialty-specific templates, reporting, and automation, the platform delivers the flexibility modern practices need to operate efficiently and scale. With more than four decades of experience, Compulink combines proven implementation methodology, expert training, and responsive long-term support to ensure practices go live confidently and achieve productivity quickly. Trusted by over 26,000 providers nationwide and 20 ophthalmic colleges and universities, Compulink delivers: -Specialty-specific EHR and practice management in one unified platform -Flexible deployment options (cloud or on-premise) -AI-powered innovation, including adaptive workflows and intelligent automation -Competitive total cost of ownership -Dedicated, long-term U.S. based client support Compulink Advantage™ is built for specialty practices seeking flexibility, control, and a technology partner with proven staying power. **Average Rating:** 3.9/5.0 **Total Reviews:** 45 **How Do G2 Users Rate Compulink Advantage?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.7/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 2.4/10 (Category avg: 3.2/10) **Who Is the Company Behind Compulink Advantage?** - **Seller:** [Compulink Healthcare Solutions](https://www.g2.com/sellers/compulink-healthcare-solutions) - **Company Website:** https://compulinkadvantage.com/ - **Year Founded:** 1985 - **HQ Location:** Westlake Village, CA - **LinkedIn® Page:** https://www.linkedin.com/company/compulink-healthcare-solutions (93 employees on LinkedIn®) - **Phone:** 800-456-4522 **Who Uses This Product?** - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 57% Small-Business, 36% Mid-Market #### What Are Compulink Advantage's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Charting (2 reviews) - Charting Efficiency (2 reviews) - Documentation (2 reviews) - Easy Setup (2 reviews) **Cons:** - Slow Performance (3 reviews) - System Instability (3 reviews) - Technical Issues (3 reviews) - Slow Loading (1 reviews) - Software Bugs (1 reviews) ### What Do G2 Reviewers Say About Compulink Advantage? *AI-generated summary from verified user reviews* **Pros:** - Users find Compulink Advantage incredibly **user-friendly** and efficient, making their tasks easier and quicker in the clinic. - Users love the **fast and user-friendly charting** in Compulink Advantage, appreciating its efficient drop-down options and exam favorites. - Users love the **charting efficiency** of Compulink Advantage, appreciating its user-friendly interface and quick drop-down options. - Users value the **user-friendly documentation** features of Compulink Advantage, enhancing their efficiency and accessibility. - Users value the **easy setup** of Compulink Advantage, allowing smooth transitions and efficient staff training. **Cons:** - Users experience **slow performance** with Compulink Advantage, facing lags and glitches during routine tasks. - Users experience **system instability** with Compulink Advantage, facing lag issues and inaccessible older documents. - Users face **technical issues** such as lag, glitches, and accessibility problems with older scanned documents on Compulink Advantage. - Users struggle with **slow loading** times, making it difficult to access older scanned documents efficiently. - Users experience **lag and glitches** in Compulink Advantage, particularly when interacting with various input boxes. #### What Are Recent G2 Reviews of Compulink Advantage? **"[Unbelievably Helpful and Time-Saving for Our Optometry Practice](https://www.g2.com/survey_responses/compulink-advantage-review-12663470)"** **Rating:** 4.0/5.0 stars *— Stephanie D.* [Read full review](https://www.g2.com/survey_responses/compulink-advantage-review-12663470) --- **"[All-in-One EHR That Streamlines Care, Communication, and Billing](https://www.g2.com/survey_responses/compulink-advantage-review-12442874)"** **Rating:** 5.0/5.0 stars *— Dianne T.* [Read full review](https://www.g2.com/survey_responses/compulink-advantage-review-12442874) --- #### What Are G2 Users Discussing About Compulink Advantage? - [What is CompuLink Advantage SMART Practice used for?](https://www.g2.com/discussions/what-is-compulink-advantage-smart-practice-used-for) - [What is ASC Advantage used for?](https://www.g2.com/discussions/what-is-asc-advantage-used-for) ### 15. [ChiroTouch](https://www.g2.com/products/chirotouch/reviews) ChiroTouch is the leading all-in-one chiropractic EHR and practice management software, trusted by over 12,500 practices across the United States. For more than 25 years, ChiroTouch has partnered with chiropractors to simplify complex workflows, reduce administrative burdens, and support growth for practices of all sizes, from solo practitioners to expanding multi-location organizations. At the heart of ChiroTouch is Rheo, the AI assistant built for chiropractic. Rheo transforms documentation by working seamlessly in the background so providers can stay focused on patient care. With Rheo, chiropractors can: Turn intake into notes: Patient responses from digital intake forms are automatically summarized and inserted into SOAP-ready notes, eliminating retyping and manual entry. Use your voice to chart: Speak naturally during a patient visit and Rheo structures your words into accurate, compliant documentation without the need for dictation pauses or disruptive templates. See progress at a glance: Rheo generates clear patient progress summaries that highlight history, outcomes, and trends, providing fast clinical insights. By automating these core workflows, Rheo can reduce documentation time by up to 92 percent, giving chiropractors hours back each week to dedicate to care, connection, and community. Rheo is included at no additional cost with every ChiroTouch subscription. Beyond Rheo, ChiroTouch delivers the full suite of practice management capabilities chiropractors need to run an efficient, compliant, and profitable practice: Scheduling: Manage appointments across multiple providers and locations with customizable views, color coding, and online booking options. Customizable SOAP Notes: Document visits with speed and accuracy using hot buttons, code bundles, and specialty-specific templates. Integrated Payments: Accept in-office or online payments with advanced security, flexible options, and real-time reporting. Billing and Claims Management: Streamline the entire revenue cycle, from claim submission to payment posting, with connections to leading clearinghouses. Patient Communication: Keep patients engaged with reminders, confirmations, and follow-ups that reduce no-shows and improve retention. Website and Online Presence Management: Attract new patients and strengthen your reputation with tools for online scheduling, reviews, and SEO support. Analytics and Reporting: Access powerful reports on performance, compliance, and financials to make informed business decisions. Secure Cloud Access: Work confidently from anywhere with HIPAA-compliant data security, automatic updates, and reliable remote connectivity. ChiroTouch is designed for practices of all sizes, including new and expanding practices that need the flexibility, scalability, and advanced tools to grow. Whether you operate a cash-based practice, rely on insurance billing, or run a hybrid model, ChiroTouch provides the technology and support to help you succeed. With decades of experience and a strong commitment to the chiropractic profession, ChiroTouch is more than software. It is a trusted partner to chiropractors nationwide. By combining the industry’s most advanced cloud EHR platform with AI innovation, revenue cycle expertise, and patient engagement tools, ChiroTouch empowers practices to spend less time on paperwork and more time on purpose: delivering exceptional patient care. **Average Rating:** 3.6/5.0 **Total Reviews:** 69 **How Do G2 Users Rate ChiroTouch?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.5/10 (Category avg: 3.2/10) **Who Is the Company Behind ChiroTouch?** - **Seller:** [PracticeTek](https://www.g2.com/sellers/practicetek) - **Year Founded:** 2020 - **HQ Location:** N/A - **Twitter:** @_practiceq (2 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/practicetek (169 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Chiropractic Assistant, Chiropractor - **Top Industries:** Health, Wellness and Fitness, Medical Practice - **Company Size:** 86% Small-Business, 13% Mid-Market #### What Are ChiroTouch's Pros and Cons? **Pros:** - Helpful (1 reviews) - Staff Professionalism (1 reviews) ### What Do G2 Reviewers Say About ChiroTouch? *AI-generated summary from verified user reviews* **Pros:** - Users find Mariz with ChiroTouch to be consistently **helpful** , enhancing their experience with a great attitude. - Users commend the **helpfulness and positive attitude** of staff like Mariz with ChiroTouch, enhancing their experience. #### What Are Recent G2 Reviews of ChiroTouch? **"[A good EHR for most of all your functions, but does lack customization](https://www.g2.com/survey_responses/chirotouch-review-5058563)"** **Rating:** 4.0/5.0 stars *— Kaija G.* [Read full review](https://www.g2.com/survey_responses/chirotouch-review-5058563) --- **"[Mariz](https://www.g2.com/survey_responses/chirotouch-review-11700371)"** **Rating:** 5.0/5.0 stars *— Cary B.* [Read full review](https://www.g2.com/survey_responses/chirotouch-review-11700371) --- #### What Are G2 Users Discussing About ChiroTouch? - [What is ChiroTouch used for?](https://www.g2.com/discussions/what-is-chirotouch-used-for) - [What does ChiroTouch do?](https://www.g2.com/discussions/what-does-chirotouch-do) - [How do I update my ChiroTouch?](https://www.g2.com/discussions/how-do-i-update-my-chirotouch) - [Is ChiroTouch cloud based?](https://www.g2.com/discussions/is-chirotouch-cloud-based) - [How much does ChiroTouch cost?](https://www.g2.com/discussions/how-much-does-chirotouch-cost) - 1 comment ### 16. [Rectangle Health](https://www.g2.com/products/rectangle-health/reviews) A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Management Bridge®, streamlines daily business operations including communications and engagement, payments and reimbursements, and office compliance. Customers of all sizes, in all sectors of healthcare, rely on Rectangle Health’s easy-to-use, scalable software to deliver a measurable increase in productivity and profitability, while improving patient experience. **Average Rating:** 4.6/5.0 **Total Reviews:** 114 **How Do G2 Users Rate Rectangle Health?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.4/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 0/10 (Category avg: 3.2/10) **Who Is the Company Behind Rectangle Health?** - **Seller:** [Rectangle Health](https://www.g2.com/sellers/rectangle-health) - **Company Website:** https://www.rectanglehealth.com/ - **Year Founded:** 1993 - **HQ Location:** Valhalla, NY - **Twitter:** @rectanglehealth (313 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/rectanglehealth (314 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Office Manager - **Top Industries:** Medical Practice, Health, Wellness and Fitness - **Company Size:** 94% Small-Business, 7% Mid-Market #### What Are Rectangle Health's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Payment Processing (3 reviews) - Customer Engagement (2 reviews) - Customer Support (2 reviews) - Easy Setup (2 reviews) **Cons:** - Payment Issues (3 reviews) - Connectivity Issues (2 reviews) - Expensive (2 reviews) - Technical Issues (2 reviews) - Cost Increase (1 reviews) ### What Do G2 Reviewers Say About Rectangle Health? *AI-generated summary from verified user reviews* **Pros:** - Users praise Rectangle Health for its **ease of use** , simplifying payment collection and enhancing overall functionality. - Users value the **efficiency of payment processing** with Rectangle Health, praising its seamless integration and user-friendly interface. - Users value the **outstanding customer engagement** of Rectangle Health, improving payment collection and overall service efficiency. - Users praise the **exceptional customer support** from Rectangle Health, ensuring smooth interactions and satisfaction in healthcare facilities. - Users appreciate the **easy setup** of Rectangle Health, finding it straightforward and responsive for payment collection. **Cons:** - Users often face **payment issues** with Rectangle Health, including connectivity problems and payment posting challenges. - Users face persistent **connectivity issues** with Rectangle Health, leading to frequent disconnections during payment processes. - Users find Rectangle Health to be **expensive** , facing difficulties with fluctuating costs and long-term financial commitments. - Users report **technical connectivity problems** with Rectangle Health, affecting payment processing and creating challenges in use. - Users struggle with **cost increases** that complicate financial management and affect overall satisfaction with Rectangle Health. #### What Are Recent G2 Reviews of Rectangle Health? **"[It has been nice](https://www.g2.com/survey_responses/rectangle-health-review-11323392)"** **Rating:** 4.0/5.0 stars *— Verified User in Staffing and Recruiting* [Read full review](https://www.g2.com/survey_responses/rectangle-health-review-11323392) --- **"[So easy to use!](https://www.g2.com/survey_responses/rectangle-health-review-11715422)"** **Rating:** 5.0/5.0 stars *— megan r.* [Read full review](https://www.g2.com/survey_responses/rectangle-health-review-11715422) --- #### What Are G2 Users Discussing About Rectangle Health? - [What is ReminderCall used for?](https://www.g2.com/discussions/what-is-remindercall-used-for) - 1 comment - [What is Rectangle Health used for?](https://www.g2.com/discussions/what-is-rectangle-health-used-for) - 1 comment ### 17. [Brightree HME / DME](https://www.g2.com/products/brightree-hme-dme/reviews) At the forefront of interoperability, Brightree’s cloud-based business management software and integrated solutions help HME/DMEs to generate new cash flows, share data seamlessly with referral sources, dramatically streamline operations and improve profitability. Through a combination of software, services, training and consulting, HME providers can simplify their business processes and dramatically improve their financial performance. **Average Rating:** 4.1/5.0 **Total Reviews:** 16 **How Do G2 Users Rate Brightree HME / DME?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.4/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 0.0/10 (Category avg: 3.2/10) **Who Is the Company Behind Brightree HME / DME?** - **Seller:** [Brightree](https://www.g2.com/sellers/brightree) - **Year Founded:** 2002 - **HQ Location:** Lawrenceville, GA - **Twitter:** @Brightree (2,005 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/111444/ (578 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Devices - **Company Size:** 56% Small-Business, 25% Mid-Market #### What Are Brightree HME / DME's Pros and Cons? **Pros:** - Billing (1 reviews) - Ease of Use (1 reviews) **Cons:** - Note Management (1 reviews) ### What Do G2 Reviewers Say About Brightree HME / DME? *AI-generated summary from verified user reviews* **Pros:** - Users find **billing claims easy** with Brightree HME/DME, making patient onboarding straightforward and efficient. - Users find Brightree HME / DME to be **easy to use for billing and patient onboarding processes** , simplifying their workflow. **Cons:** - Users often face **note management challenges** , experiencing issues with saving scans and notes properly. #### What Are Recent G2 Reviews of Brightree HME / DME? **"[I use Brightree every day and it's great](https://www.g2.com/survey_responses/brightree-hme-dme-review-5060207)"** **Rating:** 4.5/5.0 stars *— Verified User in Medical Devices* [Read full review](https://www.g2.com/survey_responses/brightree-hme-dme-review-5060207) --- **"[DME COMPANY](https://www.g2.com/survey_responses/brightree-hme-dme-review-10780111)"** **Rating:** 4.5/5.0 stars *— Jennifer P.* [Read full review](https://www.g2.com/survey_responses/brightree-hme-dme-review-10780111) --- #### What Are G2 Users Discussing About Brightree HME / DME? - [What is Brightree HME / DME used for?](https://www.g2.com/discussions/what-is-brightree-hme-dme-used-for) ### 18. [CareVoyant](https://www.g2.com/products/carevoyant-carevoyant/reviews) CareVoyant for Home Care is an integrated enterprise-scale software platform for Home Health Care Agencies offering one or more home-based services – Private Duty Home Care, Private Duty Nursing, Non-Medical, Personal Care, Home and Community Based Services (HCBS), and Home Health - under ONE Patient and ONE Employee making it a Single System of Record. CareVoyant functions - Intake, Scheduling, Clinical, Financial, Care Coordination, Reports and Dashboards – improve operational efficiency and bottom line of your home health care agency by eliminating duplicate data entry, streamlining workflow, improving quality of care, and optimizing reimbursement. CareVoyant Scheduling is an integrated and easy to use tool for Home Health Care Agencies. It maximizes the use of your field employees, optimizes payroll cost, and improves the bottom line. Scheduling is integrated with authorization and clinical ensuring compliance. Shift Offer, Shift Differential, Split Shift and Overtime make scheduling intuitive for Private Duty Home Care, Private Duty Nursing and Non-Medical Home Care Agencies. CareVoyant integrated and easy to use clinical functions allow home health care agencies to create Plan of Care and OASIS from the data collected at POC. Care Plan links to follow up visits ensuring compliance. eMAR, eTAR, and Electronic Continuous Care Flow Sheets will meet the requirements for Private Duty Nursing Home Care. CareVoyant CV Mobile is a powerful, simple, easy to use and integrated platform to meet disparate EVV requirements for multiple states. CareVoyant will send EVV data to all state EVV aggregators through a standard interface. EVV integration will billing will prevent claims being submitted without EVV data. CareVoyant handles complex billing requirements for Medicare, Medicaid, Insurance and Private Pay for home health care and private duty home care agencies. CareVoyant reports and dashboards put real time information at your fingertips to effectively manage your home health care agency. Option to customize and schedule reports will proactively get the information to your inbox. Agencies can modify clinical forms while creating custom alerts and reports. eFax, Family Portal and Employee Portal provide care coordination. Open architecture provides scalability and configurability for your home health care agency. **Average Rating:** 4.3/5.0 **Total Reviews:** 79 **How Do G2 Users Rate CareVoyant?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.2/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 7.6/10 (Category avg: 3.2/10) **Who Is the Company Behind CareVoyant?** - **Seller:** [CareVoyant](https://www.g2.com/sellers/carevoyant) - **Company Website:** https://www.carevoyant.com - **Year Founded:** 1996 - **HQ Location:** Rolling Meadows, Illinois - **Twitter:** @CareVoyant (2,943 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/513904/ (57 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Mental Health Care - **Company Size:** 55% Mid-Market, 26% Enterprise #### What Are CareVoyant's Pros and Cons? **Pros:** - Helpful (7 reviews) - Customer Support (5 reviews) - Ease of Use (4 reviews) - Billing (2 reviews) - Customization (2 reviews) **Cons:** - Frequent Updates (3 reviews) - Limited Features (3 reviews) - Poor Customer Support (2 reviews) - Software Bugs (2 reviews) - Billing Issues (1 reviews) ### What Do G2 Reviewers Say About CareVoyant? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of CareVoyant, finding it simple to teach and comprehend for new hires. - Users value the **knowledgeable and patient customer support** of CareVoyant, enhancing the overall learning experience. - Users appreciate the **ease of use** of CareVoyant, enabling quick comprehension and efficient daily tasks. - Users appreciate the **easy and convenient billing process** with CareVoyant, enhancing their overall experience with the platform. - Users value the **customization options** in CareVoyant, which adapt to diverse business needs and improve operational efficiency. **Cons:** - Users note that **frequent updates** can be challenging, complicating daily tasks like assessments and patient management. - Users find CareVoyant's **limited features** frustrating, particularly with repetitive data entry and medication management challenges. - Users often experience **poor customer support** , citing miscommunication and unresolved configuration issues during implementation. - Users observe some **software bugs** within CareVoyant, leading to occasional confusion with newer features. - Users still face **billing issues** , leading to frustration and unresolved inquiries regarding their accounts. #### What Are Recent G2 Reviews of CareVoyant? **"[Carevoyant is extremely user friendly, with great customer service and support](https://www.g2.com/survey_responses/carevoyant-review-9714374)"** **Rating:** 5.0/5.0 stars *— Jesus P.* [Read full review](https://www.g2.com/survey_responses/carevoyant-review-9714374) --- **"[CareVoyant is continually enhancing its CV-WEB for easier functionality and more user-friendly](https://www.g2.com/survey_responses/carevoyant-review-10282707)"** **Rating:** 4.5/5.0 stars *— Verified User in Consumer Services* [Read full review](https://www.g2.com/survey_responses/carevoyant-review-10282707) --- #### What Are G2 Users Discussing About CareVoyant? - [What is CareVoyant used for?](https://www.g2.com/discussions/what-is-carevoyant-used-for) ### 19. [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) TheraNest is a cloud-based EHR and practice management platform built specifically for mental and behavioral health providers. Developed by Ensora Health, TheraNest combines clinical documentation, insurance billing, scheduling, HIPAA-compliant telehealth, e-prescribing, and a client portal in one system serving solo practitioners, group practices, and mid-size behavioral health organizations. TheraNest differentiates from SimplePractice, TherapyNotes, Jane App, and Carepatron through deeper billing and insurance claims management, group practice workflows including multi-provider scheduling and supervision tracking, and integrated Wiley Treatment Planner content. Core features include automated appointment reminders, customizable progress notes and treatment plans, a searchable DSM and CPT code database, electronic claims submission, ERA/EOB processing, and unlimited document storage. Recognized as a G2 Leader in Mental Health Software, TheraNest is rated highly for ease of use, responsive support, and clinical note quality. A free 21-day trial is available. Pricing starts at $29/month and scales by active client count. **Average Rating:** 4.2/5.0 **Total Reviews:** 125 **How Do G2 Users Rate TheraNest by Ensora Health?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.0/10 (Category avg: 3.2/10) **Who Is the Company Behind TheraNest by Ensora Health?** - **Seller:** [Ensora Health (formerly Therapy Brands)](https://www.g2.com/sellers/ensora-health-formerly-therapy-brands) - **Company Website:** https://ensorahealth.com/ - **Year Founded:** 2020 - **HQ Location:** Birmingham, US - **LinkedIn® Page:** https://www.linkedin.com/company/therapy-brands/mycompany/ (406 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Therapist - **Top Industries:** Mental Health Care - **Company Size:** 90% Small-Business, 5% Mid-Market #### What Are TheraNest by Ensora Health's Pros and Cons? **Pros:** - Ease of Use (35 reviews) - Document Management (15 reviews) - Booking Ease (11 reviews) - Features (11 reviews) - Scheduling (11 reviews) **Cons:** - Technical Issues (13 reviews) - Limited Features (9 reviews) - Poor Navigation (7 reviews) - Interface Issues (5 reviews) - Poor Customer Support (5 reviews) ### What Do G2 Reviewers Say About TheraNest by Ensora Health? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of TheraNest, effectively managing notes, billing, and scheduling in one platform. - Users love the **easy management of appointments and client information** with TheraNest, streamlining their practice efficiently. - Users appreciate the **booking ease** of TheraNest, finding appointment management and client information straightforward and efficient. - Users value the **reliable and comprehensive features** of TheraNest, enhancing business operations efficiently. - Users appreciate the **easy-to-manage scheduling feature** of TheraNest, enhancing efficiency and simplifying their workflow. **Cons:** - Users often face **technical issues** that hinder communication and editing, impacting client attendance and overall satisfaction. - Users express frustration over **limited features** , making navigation difficult and hindering efficient workflows in Theranest. - Users find the **navigation frustrating** , struggling with difficult to locate features and lengthy customer service wait times. - Users report **interface issues** with TheraNest, including glitches and difficulty in navigating the system smoothly. - Users express frustration with **poor customer support** , citing difficulties in getting timely assistance for urgent issues. #### What Are Recent G2 Reviews of TheraNest by Ensora Health? **"[Great customer support, fairly easy to use](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11209559)"** **Rating:** 4.5/5.0 stars *— Quentin E.* [Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11209559) --- **"[Super Easy to Navigate and Visually Intuitive](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11885767)"** **Rating:** 5.0/5.0 stars *— Staci .* [Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11885767) --- #### What Are G2 Users Discussing About TheraNest by Ensora Health? - [What is TheraNest used for?](https://www.g2.com/discussions/what-is-theranest-used-for) - [What does TheraNest do?](https://www.g2.com/discussions/what-does-theranest-do) - [How do you write a progress note for therapy?](https://www.g2.com/discussions/how-do-you-write-a-progress-note-for-therapy) - 1 comment - [Does TheraNest have an app?](https://www.g2.com/discussions/does-theranest-have-an-app) - 1 comment - [How much does TheraNest cost?](https://www.g2.com/discussions/how-much-does-theranest-cost) ### 20. [CentralReach](https://www.g2.com/products/centralreach/reviews) CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) practices and others who provide autism and Intellectual and Developmental Disabilities (IDD) care. The web-based, HIPAA-compliant system integrates intake, scheduling, billing, claims management, mobile data collection, progress monitoring, documentation, business intelligence and analytics solutions, and more. CentralReach pairs with autism and IDD assessments, a learning management system, billing services, and a precision teaching solution. Large and midsized organizations are empowered to serve more clients with time-saving efficiencies and integrations in the all-in-one CentralReach platform. Protect PHI with HIPAA-compliant client intake and file storage; maximize reimbursements with powerful scheduling to deliver all authorized treatment hours; improve RCM cash flow across billing, claim scrubbing, clearinghouse integration, payment posting, invoicing, credit card processing, and secondary and tertiary insurance billing; and leverage business intelligence reporting and analytics to drive business growth. Therapy practices choose CentralReach to elevate care. The data collection and program management solution powers effective staff supervision, frequent client progress monitoring, and remote parent training, plus video modeling. Automations equip clinicians to spend less time on documentation and administration, and more time with clients, and the included CR Mobile app supports end-to-end care delivery, offline or online. **Average Rating:** 3.7/5.0 **Total Reviews:** 60 **How Do G2 Users Rate CentralReach?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.9/10 (Category avg: 3.2/10) **Who Is the Company Behind CentralReach?** - **Seller:** [CentralReach](https://www.g2.com/sellers/centralreach) - **Year Founded:** 2010 - **HQ Location:** Fort Lauderdale, Florida - **Twitter:** @CentralReach (1,506 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3038501/ (390 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Mental Health Care, Individual & Family Services - **Company Size:** 63% Mid-Market, 25% Small-Business #### What Are Recent G2 Reviews of CentralReach? **"[It was amazing. Everything is here.](https://www.g2.com/survey_responses/centralreach-review-7917862)"** **Rating:** 5.0/5.0 stars *— Herald John T.* [Read full review](https://www.g2.com/survey_responses/centralreach-review-7917862) --- **"[Central Reach makes everything eaiser](https://www.g2.com/survey_responses/centralreach-review-9097717)"** **Rating:** 5.0/5.0 stars *— Heather L.* [Read full review](https://www.g2.com/survey_responses/centralreach-review-9097717) --- #### What Are G2 Users Discussing About CentralReach? - [Is CentralReach a EMR?](https://www.g2.com/discussions/is-centralreach-a-emr) - 1 comment - [How much does CentralReach cost?](https://www.g2.com/discussions/how-much-does-centralreach-cost) - [Does CentralReach track location?](https://www.g2.com/discussions/does-centralreach-track-location) - 1 comment - [What is CentralReach used for?](https://www.g2.com/discussions/what-is-centralreach-used-for) - 1 comment ### 21. [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) Practice Fusion is a cloud-based electronic health record (EHR) platform designed to support independent medical practices in delivering efficient and enhanced patient care. With a user-friendly interface and intuitive design, it streamlines clinical workflows, allowing healthcare professionals to focus more on their patients. Key Features and Functionality: - Intuitive Charting: Offers customizable templates and adaptive charting tools that simplify documentation, reducing administrative burden. - E-Prescribing: Enables electronic prescription submissions to any pharmacy nationwide, including controlled substances, with built-in drug interaction checks to enhance patient safety. - Patient Engagement: Provides a secure patient portal for appointment scheduling, health reminders, and direct messaging, fostering better communication between patients and providers. - Billing Services: Integrates billing solutions to optimize revenue cycles, offering features like AI-powered coding assistance and automated claim scrubbing to improve billing accuracy and compliance. - Interoperability: Connects with over 500 labs and imaging centers, facilitating seamless test ordering and results management directly within the platform. Primary Value and Solutions Provided: Practice Fusion addresses the challenges faced by independent medical practices by offering an affordable, comprehensive EHR solution that enhances operational efficiency and patient care. Its cloud-based nature ensures accessibility from various devices, including tablets and iPads, allowing healthcare providers to manage patient records and coordinate care effectively. By automating administrative tasks and integrating essential services like e-prescribing and billing, Practice Fusion reduces the time spent on paperwork, minimizes errors, and supports practices in achieving better health outcomes for their patients. **Average Rating:** 3.8/5.0 **Total Reviews:** 61 **How Do G2 Users Rate Practice Fusion?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 0/10 (Category avg: 3.2/10) **Who Is the Company Behind Practice Fusion?** - **Seller:** [Practice Fusion](https://www.g2.com/sellers/practice-fusion) - **Year Founded:** 2005 - **HQ Location:** San Francisco, CA - **Twitter:** @PracticeFusion (9,949 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/119904/ (97 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 81% Small-Business, 19% Mid-Market #### What Are Practice Fusion's Pros and Cons? **Pros:** - Accessibility (1 reviews) - Centralization (1 reviews) - Charting Efficiency (1 reviews) - Convenience (1 reviews) - Documentation (1 reviews) **Cons:** - Complex Navigation (1 reviews) - Difficult Navigation (1 reviews) - Intrusive Notifications (1 reviews) - Navigation Difficulty (1 reviews) - Notification Issues (1 reviews) ### What Do G2 Reviewers Say About Practice Fusion? *AI-generated summary from verified user reviews* **Pros:** - Users find the **accessibility options** of Practice Fusion enhance navigation and facilitate quick patient chart searches. - Users appreciate the **centralized organization** of Practice Fusion, finding it easy to use and understand. - Users find the **charting efficiency** of Practice Fusion excellent, enabling quick and easy access to patient information. - Users value the **convenience** of Practice Fusion's easy patient chart searches and streamlined navigation for quick access. - Users appreciate the **clear and organized documentation** of Practice Fusion, making it easy to use and understand. **Cons:** - Users find **navigation complex** , making updates and rescheduling difficult, further complicated by ads and constant notifications. - Users find **difficult navigation** in Practice Fusion, particularly with calendar updates and frequent notifications disrupting workflow. - Users find the **intrusive notifications** and ads distracting, complicating calendar navigation and updates. - Users find **navigation difficult** , struggling with calendar updates and interruptions from ads and notifications. - Users struggle with **notification issues** , finding constant alerts disruptive and calendar navigation overly complex. #### What Are Recent G2 Reviews of Practice Fusion? **"[All what you need for your medical practice](https://www.g2.com/survey_responses/practice-fusion-review-10536171)"** **Rating:** 4.0/5.0 stars *— Gustavo P.* [Read full review](https://www.g2.com/survey_responses/practice-fusion-review-10536171) --- **"[User-Friendly for Providers With Smooth Tebra Integration](https://www.g2.com/survey_responses/practice-fusion-review-12691534)"** **Rating:** 4.0/5.0 stars *— Katherine O.* [Read full review](https://www.g2.com/survey_responses/practice-fusion-review-12691534) --- #### What Are G2 Users Discussing About Practice Fusion? - [What is Practice Fusion used for?](https://www.g2.com/discussions/what-is-practice-fusion-used-for) - [Does Practice Fusion have billing?](https://www.g2.com/discussions/does-practice-fusion-have-billing) - [Does Practice Fusion have telehealth?](https://www.g2.com/discussions/does-practice-fusion-have-telehealth) - [What is Practice Fusion EHR?](https://www.g2.com/discussions/what-is-practice-fusion-ehr) - [Is Practice Fusion really free?](https://www.g2.com/discussions/is-practice-fusion-really-free) ### 22. [Waystar](https://www.g2.com/products/waystar/reviews) Waystar provides market-leading technology that simplifies and unifies the revenue cycle. Their cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds and brings more transparency to the patient financial experience. Waystar has been ranked Best in KLAS for the Claims & Clearinghouse segment every year since 2010, earned #1 rankings in Black Book™ surveys since 2012 and received the Frost & Sullivan North America Customer Value Leadership Award for ambulatory RCM services in 2019. The Waystar platform is used by more than 500,000 providers, 1,000 health systems and hospitals and 5,000 health plans and integrates with all major HIS and PM systems. For more information, visit waystar.com or follow @waystar on Twitter. **Average Rating:** 4.4/5.0 **Total Reviews:** 116 **How Do G2 Users Rate Waystar?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.4/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.6/10 (Category avg: 3.2/10) **Who Is the Company Behind Waystar?** - **Seller:** [Waystar](https://www.g2.com/sellers/waystar) - **HQ Location:** Louisville, Kentucky - **Twitter:** @Waystar (2,039 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11444741/ (1,741 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, Billing Manager - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 61% Small-Business, 32% Mid-Market #### What Are Recent G2 Reviews of Waystar? **"[Best for quick billing and managing business](https://www.g2.com/survey_responses/waystar-review-5262731)"** **Rating:** 5.0/5.0 stars *— Sandeep A.* [Read full review](https://www.g2.com/survey_responses/waystar-review-5262731) --- **"[Helpful Insurance and Patient Payment Search](https://www.g2.com/survey_responses/waystar-review-12713685)"** **Rating:** 5.0/5.0 stars *— Verified User in Insurance* [Read full review](https://www.g2.com/survey_responses/waystar-review-12713685) --- #### What Are G2 Users Discussing About Waystar? - [What is your experience with the pricing and costs associated with Waystar's revenue cycle management solutions?](https://www.g2.com/discussions/what-is-your-experience-with-the-pricing-and-costs-associated-with-waystar-s-revenue-cycle-management-solutions) - [What is Waystar used for?](https://www.g2.com/discussions/what-is-waystar-used-for) - [What does Waystar do?](https://www.g2.com/discussions/what-does-waystar-do) - [What does ZirMed do?](https://www.g2.com/discussions/what-does-zirmed-do) - [Is Waystar a clearinghouse?](https://www.g2.com/discussions/is-waystar-a-clearinghouse) ### 23. [TheraBill](https://www.g2.com/products/webpt-therabill/reviews) Therabill started in 2005 after speech-language pathologist Cynthia Dundas went on the hunt for software that could help her cut down the amount of time it took to bill insurances. **Average Rating:** 3.3/5.0 **Total Reviews:** 16 **How Do G2 Users Rate TheraBill?** - **Has the product been a good partner in doing business?:** 4.2/10 (Category avg: 8.5/10) - **Ease of Admin:** 6.7/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) - **How long did it take to go live?:** 10/10 (Category avg: 3.2/10) **Who Is the Company Behind TheraBill?** - **Seller:** [WebPT](https://www.g2.com/sellers/webpt) - **Year Founded:** 2008 - **HQ Location:** Phoenix, AZ - **Twitter:** @WebPT (15,690 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1248743/ (885 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 69% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of TheraBill? **"[Basic looking but great](https://www.g2.com/survey_responses/therabill-review-5168770)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/therabill-review-5168770) --- **"[THERabill review](https://www.g2.com/survey_responses/therabill-review-1354282)"** **Rating:** 4.5/5.0 stars *— Anjali C.* [Read full review](https://www.g2.com/survey_responses/therabill-review-1354282) --- #### What Are G2 Users Discussing About TheraBill? - [What is TheraBill used for?](https://www.g2.com/discussions/what-is-therabill-used-for) ### 24. [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows. Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart. With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste. AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app. **Average Rating:** 3.6/5.0 **Total Reviews:** 62 **How Do G2 Users Rate AdvancedMD?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.5/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.2/10 (Category avg: 3.2/10) **Who Is the Company Behind AdvancedMD?** - **Seller:** [AdvancedMD](https://www.g2.com/sellers/advancedmd) - **Year Founded:** 1999 - **HQ Location:** South Jordan, UT - **Twitter:** @advancedmd (45,930 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/41691/ (628 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 63% Small-Business, 27% Mid-Market #### What Are AdvancedMD's Pros and Cons? **Cons:** - Billing Issues (1 reviews) - Communication Issues (1 reviews) - Delays (1 reviews) - Expensive (1 reviews) - Inefficient Workflow (1 reviews) ### What Do G2 Reviewers Say About AdvancedMD? *AI-generated summary from verified user reviews* **Cons:** - Users report significant **billing issues** with AdvancedMD, feeling neglected and unsupported during the onboarding process. - Users express frustration over **communication issues** during onboarding, leading to confusion and dissatisfaction with support. - Users report significant **delays** during onboarding with inadequate communication and support leading to frustration and lost opportunities. - Users express frustration over the **expensive pricing** of AdvancedMD, feeling it doesn't match the service quality received. - Users report a **highly inefficient workflow** , citing poor onboarding and lack of communication from the support team. #### What Are Recent G2 Reviews of AdvancedMD? **"[BEST SOFTWARE FOR BILLING](https://www.g2.com/survey_responses/advancedmd-review-5262985)"** **Rating:** 5.0/5.0 stars *— Verified User in Medical Practice* [Read full review](https://www.g2.com/survey_responses/advancedmd-review-5262985) --- **"[Exceptional EMR System](https://www.g2.com/survey_responses/advancedmd-review-8978343)"** **Rating:** 4.0/5.0 stars *— Megan C.* [Read full review](https://www.g2.com/survey_responses/advancedmd-review-8978343) --- #### What Are G2 Users Discussing About AdvancedMD? - [What is AdvancedMD used for?](https://www.g2.com/discussions/what-is-advancedmd-used-for) - 1 comment ### 25. [DrChrono by EverHealth.](https://www.g2.com/products/drchrono-by-everhealth/reviews) DrChrono by EverHealth is a comprehensive, cloud-based platform designed to modernize medical practices by integrating electronic health records (EHR), practice management, medical billing, and revenue cycle management into a single, cohesive system. Serving over 4,600 independent practices and 13,000 providers across various medical specialties, DrChrono emphasizes mobility and accessibility, allowing healthcare professionals to manage patient care seamlessly from any device, including iPads, iPhones, and web browsers. Key Features and Functionality: - Customizable EHR: Tailor clinical workflows with adaptable medical forms and templates to meet the specific needs of any practice. - Integrated Practice Management: Streamline administrative tasks such as scheduling, patient check-in, and communication within a unified platform. - Medical Billing and Revenue Cycle Management: Enhance financial operations with tools for billing, coding, and claims processing, ensuring efficient revenue management. - Telehealth Capabilities: Offer virtual consultations through secure, HIPAA-compliant video conferencing, expanding patient access to care. - Mobile Accessibility: Access patient records and manage practice operations on-the-go via native applications for iOS devices. - Robust API and Marketplace: Extend platform functionality by integrating with third-party applications and services through a comprehensive API and app marketplace. Primary Value and Solutions Provided: DrChrono addresses the challenges of modern healthcare by offering an all-in-one solution that enhances efficiency, improves patient engagement, and supports personalized care delivery. By consolidating essential practice functions into a single platform, it reduces administrative burdens, allowing providers to focus more on patient care. The platform's mobility ensures that healthcare professionals can access critical information and perform tasks from anywhere, facilitating timely and informed decision-making. Additionally, its customizable nature ensures that practices of all sizes and specialties can adapt the system to their unique workflows, promoting better health outcomes and operational success. **Average Rating:** 3.4/5.0 **Total Reviews:** 40 **How Do G2 Users Rate DrChrono by EverHealth.?** - **Has the product been a good partner in doing business?:** 5.5/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 0/10 (Category avg: 3.2/10) **Who Is the Company Behind DrChrono by EverHealth.?** - **Seller:** [EverPro](https://www.g2.com/sellers/everpro) - **Year Founded:** 2016 - **HQ Location:** Denver, US - **LinkedIn® Page:** https://www.linkedin.com/company/evercommerce/ (1,612 employees on LinkedIn®) - **Ownership:** NASDAQ: EVCM **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 74% Small-Business, 28% Mid-Market #### What Are DrChrono by EverHealth.'s Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Access (1 reviews) - Affordable (1 reviews) - Customizability (1 reviews) - Efficiency (1 reviews) **Cons:** - Interface Issues (2 reviews) - Poor Customer Support (2 reviews) - Poor Navigation (2 reviews) - Software Bugs (2 reviews) - Technical Issues (2 reviews) ### What Do G2 Reviewers Say About DrChrono by EverHealth.? *AI-generated summary from verified user reviews* **Pros:** - Users find DrChrono's **ease of use** beneficial, as information is readily available and well-organized for efficiency. - Users find the **readily available information** of DrChrono helpful, enjoying its professional layout and ease of use. - Users highlight the **affordability** of DrChrono by EverHealth as its primary benefit, appreciating the low cost. - Users appreciate the **customizability** of DrChrono, enhancing their ability to track patients, services, and finances seamlessly. - Users value the **efficient reporting system** in DrChrono, which simplifies tracking and enhances problem-solving. **Cons:** - Users are frustrated by the **interface issues** , facing a dated UI and limited patient search capabilities. - Users express frustration over **poor customer support** with unhelpful responses and unresolved issues affecting their experience. - Users find **poor navigation** frustrating, citing limited patient search options and outdated, non-intuitive UI design. - Users report **frequent software bugs** causing significant issues, along with inadequate customer support and outdated UI. - Users report **significant technical issues** with DrChrono, including bugs, outages, and poor customer support responsiveness. #### What Are Recent G2 Reviews of DrChrono by EverHealth.? **"[Dr. Chrono use](https://www.g2.com/survey_responses/drchrono-by-everhealth-review-11347010)"** **Rating:** 5.0/5.0 stars *— Amber L.* [Read full review](https://www.g2.com/survey_responses/drchrono-by-everhealth-review-11347010) --- **"[The best EHR for iOS users!](https://www.g2.com/survey_responses/drchrono-by-everhealth-review-8538859)"** **Rating:** 4.0/5.0 stars *— Chris L.* [Read full review](https://www.g2.com/survey_responses/drchrono-by-everhealth-review-8538859) --- #### What Are G2 Users Discussing About DrChrono by EverHealth.? - [What software does CareCloud use?](https://www.g2.com/discussions/what-software-does-carecloud-use) - [How much does DrChrono EMR cost?](https://www.g2.com/discussions/how-much-does-drchrono-emr-cost) - 1 comment - [What is DrChrono app?](https://www.g2.com/discussions/what-is-drchrono-app) - [What are the benefits of DrChrono?](https://www.g2.com/discussions/what-are-the-benefits-of-drchrono) ## What Is Medical Billing Software? [Health Care Operations Software](https://www.g2.com/categories/health-care-operations) ## What Software Categories Are Similar to Medical Billing Software? - [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) - [EHR Software](https://www.g2.com/categories/ehr) - [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management) --- ## How Do You Choose the Right Medical Billing Software? ### What You Should Know About Medical Billing Software ### What is Medical Billing Software? Any health care organization, whether it’s a small, specialized practice or an enterprise hospital, deals with invoices, payments, insurance claims, and overall finances. Many medical practice management solutions come bundled with medical billing functionality that ranges from automating the creation and sending of invoices to thorough claims processing. However, some practice management solutions do not include medical billing functionality, and some health care practices have no need for a comprehensive, end-to-end platform to streamline their billing process. This is where medical billing software comes in. In a nutshell, medical billing software automates a medical practice’s invoicing and claims processes. The solution has the ability to turn an office paperless and digital, which has the happy result of reducing overall billing errors and time spent on monitoring and managing a practice’s financial processes. Additionally, medical billing solutions can be deployed as an in-office solution, be outsourced to a medical billing service, or exist as a module within a comprehensive revenue cycle management system. **What Is the Difference Between Medical Billing Software and Revenue Cycle Management Software?** Revenue cycle management software takes on both administrative and clinical functions, simplifying and centralizing the overall patient revenue management process. Revenue cycle management systems leverage patient data, helping businesses uphold financial best practices, as well as effectively track the treatment and reception of patient care. Revenue cycle management software facilitates interoperability within a practice and even between a practice and insurance provider. Revenue cycle management software even provides granular data analytics that will help clinics and hospitals better understand billing practices and speed up existing reimbursement processes. ### Why Use Medical Billing Software? Medical billing software does more than automate billing and invoicing, thereby reducing the loads of paperwork and time usually spent on creating statements, verifying insurance coverage, and processing claims. A few of the other benefits of using medical billing software include: - Better adherence to ICD-10 coding - Reduction of paper-based processes - Reduction of errors and more thorough, accurate documentation - More efficient processing and collection of claims - Efficient reimbursement cycles - Productive dialogue with insurance companies - Customization of billing according to specialized practice needs - Improvement in levels of patient satisfaction - Accurate tracking, monitoring, and reporting of patients’ finances ### Who Uses Medical Billing Software? A few of the common users of medical billing software include: - Medical practitioners - Front desk staff and office managers - Insurance companies - Health care providers - (Medical) billing service providers - Patients who receive invoices ### Medical Billing Software Features On a very general level, medical billing software eases the accounting needs of a medical practice. However, a user should know what distinguishes the variety of medical billing software from each other and identify the key features that will most benefit their practice. Common medical billing software features include: **Claims processing –** Electronically processing and scrubbing claims enables a medical practice’s financial department to operate at higher volume, more efficiently and in a timely manner. By submitting claims to be scrubbed and processed, medical practices can avoid the time-consuming process of resubmitting them due to error. **Insurance verification –** Verifying the status of a patient’s insurance coverage prior to their arrival helps minimize any uncomfortable or confrontational situations. This benefits front desk staff, especially if the chosen medical billing solution makes it an easy, simple process. **Electronic remittance –** Electronic remittance advice (ERA) provides details about medical insurance payments, particularly regarding claim denials and their explanation. Many medical billing solutions facilitate importing information from ERAs so that your patient payment history can be completely comprehensive. **Invoice templates –** Medical billing software provides templates that either come predefined or can be customized according to need. **Invoice generation –** Invoices and statements are automatically generated and sent to patients, reducing the laborious task of creating and sending those out on a one-off basis. **Compliance –** Medical billing software relieves the manual process of ensuring that practices adhere to relevant health care regulations. ### Trends Related to Medical Billing Software Money and medical services go hand in hand. Software exists to make life easier for medical professionals who have previously spent too much time pulling and inputting patient information, double-checking insurance codes, and struggling to deliver a quality level of service to their patients. Moreover, health care software as a whole is continuously moving towards more efficiency. Below are a few trends within the medical billing sector. **Updates are key –** Billing companies now only accept ICD-10 codes when it comes to clinical documentation and description of patient diagnoses for the purposes of payer claims and reimbursement. Medical professionals have to be able to rely on medical billing software’s built-in coding system to accurately process and decode diagnoses upon acceptance of claims. Medical billing software leans on natural language processing to decode clinical documentation as well as naturalize the variety of coding systems that exist within medical billing solutions. **Payment method acceptance –** Bettering the patient experience is a key focus across all departments in a medical practice. Changing up the methods and means by which patients can pay for medical services can lend to convenience and ensure a user-friendly experience. Patients won’t have to struggle to submit payment, and practices won’t need to wearily track down overdue payments via collections **Mergers –** Several large health care organizations have merged with each other or with insurers over the past few years. While the consolidation of such large companies seem to bode well for centralization of disparate health systems (promoting interoperability, for example), there is the consequence of those systems bumping heads against each other. It’s difficult for completely customized systems to exist or be supported by organizations that no longer exist. **Blockchain –** Blockchain has made its presence known in many industries, and health care and health care finances are included. Blockchain has the ability to optimize the entire claims processing and revenue cycle management lifecycle because of its fraud detection capabilities. Blockchain’s recording and monitoring assets can eliminate fraudulent patient records via its unalterable ledger. ### Potential Issues with Medical Billing Software Software evolves, and with that evolution, identified pain points are eased. However, issues still crop up when deploying or using medical billing software. **Lack of EHR integration —** While some medical practice management solutions bundle together EHR and medical billing solutions, not all clinics have coexisting patient management and billing systems. Such disparate systems that begrudgingly communicate (if at all) with each other can severely dampen the efficiency of the medical billing solution. After all, if a health care organization can’t easily access, migrate, or share patient information, then the entire finance department gets frustrated. **Denial management —** Not all claims will be okayed and processed duly. The biggest hurdles to claims denials include coding errors and value-based reimbursement policies. Providers and administrators have to constantly learn the ins and outs of factors like ICD-10 implementation and meaningful use processes so that they don’t inadvertently compromise the claims lifecycle. **Training and onboarding —** Like any piece of technology, effective training and onboarding will speed up the adoption of the medical billing solution. The quicker that practitioners and administrators become comfortable with the software, the more empowered they will feel when utilizing and communicating about the solution. Regular training will also reduce any mistaken use, insufficient documentation, or miscommunication. Training will benefit staff when it comes to everyday use, as well as reducing errors in coding. ### Software and Services Related to Medical Billing Software [**Health care credentialing software**](https://www.g2.com/categories/health-care-credentialing) **—** Health care credentialing software automates and synchronizes insurance provider verification and processes. Insurance verification is crucial to the medical billing workflow, as is ensuring that all payment-related paperwork is in order. Health care credentialing software facilitates all that. [**EHR software**](https://www.g2.com/categories/ehr) **—** When a practice’s EHR and medical billing software are integrated, the entire reimbursement cycle and financial process become significantly streamlined. Additionally, once those two systems are integrated, then billing data can be tracked and analyzed. [**Medical scheduling software**](https://www.g2.com/categories/medical-scheduling) **—** Medical scheduling solutions provide insight into a patient’s medical history, which gives further context of a patient’s medical record. Medical billing tools can work in tandem with medical scheduling tools to ensure that a patient’s record is up to date and as accurate as possible. Additionally, a comprehensive revenue cycle management system can leverage medical billing software to create a 360-degree view of the patient.