I really like the way ClinicMind connects with other third-party systems, especially how it links with our text messaging system for appointment reminders to help reduce no-shows. The documentation feature, particularly with macros, is also very helpful. It makes billing more efficient and significantly reduces the time needed for SOAP note creation. Payment management is notably easier with ClinicMind as well. They are always available to answer questions and do live trainings. Jorel was great! Review collected by and hosted on G2.com.

I find the care plan creation in ClinicMind needs improvement. When a care plan is created, I want an easy way to generate reports that notify us when a patient is nearing completion of visits. For instance, if a patient has a 30-visit care plan, the system doesn't smartly track that 10 patients are due for re-signing or re-evaluation in the upcoming week. Also, after using Vericle/BillingPrecision/Genesis for over 13-14 years, transitioning to ClinicMind 2.0 was a bit challenging, which made the initial setup hard for us. Review collected by and hosted on G2.com.