G2

Maripat E.

Patient Access Performance Improvement and Compliancy Analyst

Enterprise (> 1000 emp.)

12/18/2025

"Empowers Remote Work with Ease"

5/5

What do you like best about Phreesia?

I appreciate that I can work remotely and still perform my job effectively. I also really value the Security Logs feature, which allows me to access clear records and address any disagreements before they escalate. It's hard to argue with solid data!

Users who may have complained about more changes were fast learners, and are now more productive daily users. Review collected by and hosted on G2.com.

What do you dislike about Phreesia?

I'm not entirely sure... Whenever our team has had a concern or question, Phressia Support or our account manager has always resolved the issue or offered solutions we hadn't considered. Some of the workflows were a bit tricky to set up at first, but I believe most systems come with their own learning curves. Review collected by and hosted on G2.com.

What problems is Phreesia solving and how is that benefiting you?

Streamlining the data entry process before engaging with scheduled outpatients has made a significant difference. In the ED, our team is now able to accomplish more with fewer resources, and the data we collect is more accurate. Our teams are only required to manually enter three data elements: primary provider, insurance, and pharmacy. This change has empowered the front line to achieve much more, even with reduced staffing. Review collected by and hosted on G2.com.