--- title: Claap Reviews meta_title: 'Claap Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 452 reviews by the users' company size, role or industry to find out how Claap works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 452 scale: '5' date_modified: '2026-08-04' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Claap Reviews **Vendor:** Claap **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 452 ## About Claap Claap records every sales conversation and automatically structures it into rich, labeled data - speakers, objections, pain points, next steps, and more. That structured context becomes the fuel for AI agents to take over the rest: updating your CRM, drafting follow-up emails and sales decks, surfacing coaching insights, and triggering workflows across your stack. Claap delivers agent-ready conversation intelligence: pre-labeled, structured for retrieval, and open to any AI agent via MCP (Model Context Protocol). Video calls, phone calls, all captured in one platform without bots or friction. On average, sales reps save 30 minutes after each meeting with workflow automations, and revenue leaders increase their win rate up to 30% with deal insights and AI-assisted coaching. Claap is part of the lemlist group, and trusted by 1,000+ companies including Revolut, Qonto, 360Learning, Figures, and OpenClassrooms. ## Claap Pros & Cons **What users like:** - Users find Claap's **effortless usability** enhances communication and streamlines tasks with intuitive features and a clean interface. (178 reviews) - Users find Claap's **time-saving features** invaluable for efficient communication and reducing unnecessary meetings. (156 reviews) - Users highlight the **effortless recording** experience with Claap, enabling seamless communication and quick video updates. (128 reviews) - Users find Claap to be **intuitive and efficient** , seamlessly integrating video updates and collaboration into their workflow. (124 reviews) - Users appreciate the **efficiency** of Claap, enabling smooth communication and reducing time spent on meetings. (120 reviews) - Users appreciate the **easy team collaboration** features of Claap, enhancing communication without the need for frequent meetings. (113 reviews) - Features (109 reviews) - Meetings (109 reviews) - Sharing (109 reviews) - Users love Claap for its **easy sharing** capabilities, allowing seamless video communication and collaboration within teams. (108 reviews) **What users dislike:** - Users face **slow performance** , experiencing delays in video processing and interface lagging during use, affecting usability. (55 reviews) - Users often face **slow loading times** that hinder their ability to quickly access videos and meeting notes. (54 reviews) - Users experience **processing limitations** with longer meetings, affecting the speed of sharing insights immediately after calls. (51 reviews) - Users often face **recording issues** like slow processing and glitches that hinder the overall experience with Claap. (48 reviews) - Users often face **delays** in video processing and uploads, impacting their overall experience with Claap. (47 reviews) - Users note **video issues** with Claap, including slow loading, limited editing features, and difficulties in finding specific recordings. (46 reviews) - Users find the **limited features** of Claap's free version insufficient for larger teams and businesses. (44 reviews) - Missing Features (41 reviews) - Users find **editing issues** in Claap, with requests for more intuitive and advanced video editing features. (37 reviews) - Users face **integration issues** with Claap, hindering smooth functionality and limiting compatibility with other tools. (37 reviews) ## Claap Reviews ### 1. Super easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Ella C. | Customer Success Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Claap?** Super easy to use, no bugs, no lagging. I can quickly get the videos I need **What do you dislike about Claap?** None so far that I've found, it's working well **What problems is Claap solving and how is that benefiting you?** Recording videos to share info with my team about what I'm working on ### 2. Time Saver + Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Maxime P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Claap?** It helps my team save time with asynchronous feedback. We can deliver a best product for our client with a better ressource allocation. **What do you dislike about Claap?** Only videos content so far, I look for the static content feedback tool. **What problems is Claap solving and how is that benefiting you?** Give feedback on what we do for our clients without mobilizing a whole team in a non productive meeting. - [View Claap pricing details and edition comparison](https://www.g2.com/products/claap/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+19%3A36%3A28+-0500&secure%5Bsession_id%5D=86e91d86-9ae7-405a-9013-37d5d4a09de7&secure%5Btoken%5D=4fe2b07d159a92e955a7643c81e6194843ecf3f231de7dc4f799ef61eac4a018&format=llm_user) ## Claap Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Calendly for G Suite](https://www.g2.com/products/calendly-for-g-suite/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [OfficeCalendar](https://www.g2.com/products/officecalendar/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Claap Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Platform Basics** - Screen Capture - Video Capture - Image Editor **Voice** - Dictation - Accuracy **Platform Features** - Video Capture - Image Editor - Screen Capture - Scrolling Capture - Screen Record - Text Extraction **Agentic AI - Note-Taking Software** - Autonomous Task Execution **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Platform Content** - Scrolling Capture - Text Extraction - Screen Record **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Organization** - Search - Permissions - Organization **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing **Platform Additional Functionality** - File Sharing - Platform Search **Editing** - Collaboration - Spell Check and Punctuation - Text Editing - Translation **Customization** - Customizable Thumbnails - Annotations - Frames & Background **Generative AI** - AI Text Summarization **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications **Analytics** - Viewer Reactions - Engagement Insights - Viewer Insights **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Screen and Video Capture** - Autonomous Task Execution **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Claap Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,957 reviews) - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - 4.7/5.0 (2,399 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (498 reviews)