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Compare Claap and Fathom 
At a Glance
Market Segments
Small-Business (48.1% of reviews)
Small-Business (78.5% of reviews)
Entry-Level Pricing
No pricing available
Free
Claap
Star Rating
(357)4.7 out of 5
Market Segments
Small-Business (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClaapFathom
Star Rating
(6,366)5.0 out of 5
Market Segments
Small-Business (78.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fathom excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Claap. Users appreciate its seamless integration into meetings, with one reviewer noting that it automatically records and saves everything to the cloud, making it easy to revisit discussions.
- Users say that Claap offers a unique approach to communication, allowing for quick video recordings that capture tone and context. This feature is particularly praised by product managers who find it invaluable for running effective meetings without the hassle of extensive follow-up work.
- Reviewers mention that Fathom's ease of use is a standout feature, with many highlighting its intuitive interface that requires minimal effort to operate. One user noted that it provides a full transcript and summary for every meeting, making it easy to extract key points without additional work.
- According to verified reviews, Claap's meeting recording feature fills a crucial gap for users who rely on Google Workspace, which lacks this option. Users appreciate the AI-generated notes that help summarize calls and facilitate decision-making, showcasing Claap's utility in collaborative environments.
- G2 reviewers highlight that while Claap has a solid user experience, Fathom's superior support and implementation process make it a more reliable choice for businesses. Users have noted Fathom's responsive customer service and the ease with which they can get started, enhancing their overall experience.
- Users report that both products have their strengths, but Fathom's extensive feature set, including automatic meeting summaries and cloud storage, positions it as a more comprehensive solution for conversation intelligence. Claap, while effective, may not match the breadth of functionality that Fathom offers, particularly for larger teams.
Pricing
Entry-Level Pricing
Claap
No pricing availableFathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Free Trial
Claap
No trial information availableFathom
Free Trial is available
Ratings
Meets Requirements
9.2
286
9.6
5,916
Ease of Use
9.4
304
9.7
6,043
Ease of Setup
9.3
277
9.6
4,699
Ease of Admin
8.9
50
9.6
1,844
Quality of Support
9.1
270
9.7
4,491
Has the product been a good partner in doing business?
8.9
50
9.7
1,779
Product Direction (% positive)
9.9
287
9.8
5,946
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Organization
Not enough data
Feature Not Available
Not enough data
9.2
670
Not enough data
8.9
664
Performance Analysis
Not enough data
8.4
192
Not enough data
Feature Not Available
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.8
122
Not enough data
9.5
629
Agentic AI - AI Sales Assistant
Not enough data
9.0
58
Not enough data
Feature Not Available
Not enough data
9.0
56
Not enough data
Feature Not Available
Not enough data
9.2
57
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Call Analytics
9.2
78
9.7
2018
9.0
78
9.1
1771
9.2
78
9.3
1842
8.8
75
Feature Not Available
Agent Performance Management
8.9
74
Feature Not Available
9.1
76
9.2
1893
9.1
77
9.3
1877
Generative AI
9.2
79
9.5
1579
Agentic AI - Conversation Intelligence
9.1
22
9.0
491
8.6
22
9.0
488
9.2
22
8.9
487
9.2
22
9.1
479
8.7
22
9.1
488
8.9
22
8.9
472
9.0
22
8.8
464
Platform Basics
9.1
150
Not enough data
9.3
153
Not enough data
8.4
146
Not enough data
Platform Content
8.6
142
Not enough data
8.6
145
Not enough data
9.2
153
Not enough data
Platform Additional Functionality
8.9
148
Not enough data
8.7
145
Not enough data
Agentic AI - Screen and Video Capture
8.5
32
Not enough data
Customization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
445
Organization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
442
Not enough data
8.9
444
Not enough data
Feature Not Available
Not enough data
8.9
438
Agentic AI - Video CMS
Not enough data
9.1
60
Not enough data
9.1
60
Not enough data
9.3
60
Not enough data
9.2
60
Voice
8.8
96
9.0
2531
8.8
97
9.0
2749
Transcription
8.9
99
9.1
2714
9.0
100
9.4
2566
9.0
97
Feature Not Available
8.7
97
Feature Not Available
Editing
8.9
99
9.2
2382
8.8
96
Feature Not Available
9.0
95
Feature Not Available
8.7
97
Feature Not Available
Integration
8.8
93
9.1
2236
8.8
92
Feature Not Available
8.8
94
Feature Not Available
8.6
95
Feature Not Available
8.8
95
9.2
2473
Agentic AI - Transcription
8.6
20
9.1
321
9.0
20
9.1
314
8.9
20
9.0
310
Platform Features
9.2
80
Not enough data
8.8
78
Not enough data
9.1
78
Not enough data
8.6
77
Not enough data
9.2
77
Not enough data
9.0
76
Not enough data
Organization
8.9
78
Not enough data
8.9
76
Not enough data
8.9
76
Not enough data
Customization
9.0
75
Not enough data
8.8
76
Not enough data
8.6
76
Not enough data
Analytics
8.9
78
Not enough data
9.0
76
Not enough data
8.9
76
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
9.7
3189
Not enough data
9.3
3152
Not enough data
9.4
3154
Meeting Insights - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3156
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
9.0
276
Not enough data
8.8
275
Not enough data
9.0
274
Not enough data
8.9
274
Agentic AI - Sales Coaching
Not enough data
8.9
51
Not enough data
8.8
51
Not enough data
8.7
51
Not enough data
8.9
51
Training
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
348
Feedback
Not enough data
9.4
336
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
9.6
313
Agentic AI - Note-Taking Software
8.8
30
9.2
324
Action Item Detection - AI Note-taking Software
Not enough data
9.6
527
Not enough data
9.6
539
Automatic Transcription - AI Note-taking Software
Not enough data
9.6
531
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.4
492
Language & Accent Support - AI Note-taking Software
Not enough data
9.0
480
Multi-Platform Integration - AI Note-taking Software
Not enough data
9.2
487
Privacy & Security Controls - AI Note-taking Software
Not enough data
9.2
466
Searchable Note Archives - AI Note-taking Software
Not enough data
9.4
482
Speaker Identification - AI Note-taking Software
Not enough data
9.3
497
Pre-Meeting Tools
8.8
194
Not enough data
8.9
192
Not enough data
8.7
188
Not enough data
Meeting Tools
9.1
200
Not enough data
9.1
197
Not enough data
8.8
193
Not enough data
8.9
194
Not enough data
Post-Meeting Tools
8.7
189
Not enough data
8.8
187
Not enough data
8.9
188
Not enough data
Agentic AI - Meeting Management
8.4
64
Not enough data
8.5
67
Not enough data
8.6
64
Not enough data
Categories
Categories
Shared Categories
Claap and Fathom are categorized as Transcription, Note-Taking Software, and Conversation Intelligence
Unique Categories
Fathom is categorized as AI Sales Assistant, Video CMS, Sales Coaching, AI Note-Taking Software, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Claap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.6%
Information Technology and Services
17.8%
Consulting
8.9%
Marketing and Advertising
8.0%
Financial Services
4.5%
Other
38.2%
Marketing and Advertising
13.3%
Computer Software
12.8%
Consulting
10.8%
Information Technology and Services
8.7%
Professional Training & Coaching
4.7%
Other
49.7%
Discussions
Claap has no discussions with answers
How do I show it is recording during live Zooms?
9 Comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
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