--- title: Claap Reviews meta_title: 'Claap Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 461 reviews by the users' company size, role or industry to find out how Claap works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 461 scale: '5' date_modified: '2026-08-13' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Claap Reviews **Vendor:** Claap **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 461 ## About Claap Claap records every sales conversation and automatically structures it into rich, labeled data - speakers, objections, pain points, next steps, and more. That structured context becomes the fuel for AI agents to take over the rest: updating your CRM, drafting follow-up emails and sales decks, surfacing coaching insights, and triggering workflows across your stack. Claap delivers agent-ready conversation intelligence: pre-labeled, structured for retrieval, and open to any AI agent via MCP (Model Context Protocol). Video calls, phone calls, all captured in one platform without bots or friction. On average, sales reps save 30 minutes after each meeting with workflow automations, and revenue leaders increase their win rate up to 30% with deal insights and AI-assisted coaching. Claap is part of the lemlist group, and trusted by 1,000+ companies including Revolut, Qonto, 360Learning, Figures, and OpenClassrooms. ## Claap Pros & Cons **What users like:** - Users find Claap's **effortless usability** enhances communication and streamlines tasks with intuitive features and a clean interface. (178 reviews) - Users find Claap's **time-saving features** invaluable for efficient communication and reducing unnecessary meetings. (156 reviews) - Users highlight the **effortless recording** experience with Claap, enabling seamless communication and quick video updates. (128 reviews) - Users find Claap to be **intuitive and efficient** , seamlessly integrating video updates and collaboration into their workflow. (124 reviews) - Users appreciate the **efficiency** of Claap, enabling smooth communication and reducing time spent on meetings. (120 reviews) - Users appreciate the **easy team collaboration** features of Claap, enhancing communication without the need for frequent meetings. (113 reviews) - Features (109 reviews) - Meetings (109 reviews) - Sharing (109 reviews) - Users love Claap for its **easy sharing** capabilities, allowing seamless video communication and collaboration within teams. (108 reviews) **What users dislike:** - Users face **slow performance** , experiencing delays in video processing and interface lagging during use, affecting usability. (55 reviews) - Users often face **slow loading times** that hinder their ability to quickly access videos and meeting notes. (54 reviews) - Users experience **processing limitations** with longer meetings, affecting the speed of sharing insights immediately after calls. (51 reviews) - Users often face **recording issues** like slow processing and glitches that hinder the overall experience with Claap. (48 reviews) - Users often face **delays** in video processing and uploads, impacting their overall experience with Claap. (47 reviews) - Users note **video issues** with Claap, including slow loading, limited editing features, and difficulties in finding specific recordings. (46 reviews) - Users find the **limited features** of Claap's free version insufficient for larger teams and businesses. (44 reviews) - Missing Features (41 reviews) - Users find **editing issues** in Claap, with requests for more intuitive and advanced video editing features. (37 reviews) - Users face **integration issues** with Claap, hindering smooth functionality and limiting compatibility with other tools. (37 reviews) ## Claap Reviews ### 1. Perfect for asynchronous work **Rating:** 5.0/5.0 stars **Reviewed by:** Olivier M. | CEO - Fondateur, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Claap?** Avoids organizing too many meetings by allowing you to explain things on video and receive detailed feedback. **What do you dislike about Claap?** I just dream of being able to post comments when in full screen mode. **What problems is Claap solving and how is that benefiting you?** Text is not always enough to describe problems or give explanations: with Claap, I spend less time and avoid many mistakes. Especially since my colleagues can ask for additional explanations by posting questions or comments at any time during the video. ### 2. Claap is a business booster. **Rating:** 5.0/5.0 stars **Reviewed by:** Pierre-Antoine G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Claap?** Claap enables our team to maximize efficiency by powering information sharing in context and at the right time. Claap has enabled us to execute faster, reduce meetings, increase knowledge around the company, and increase team member empowerment. Claap team are also very reactive and ship fast, so the product keeps evolving in the right direction. **What do you dislike about Claap?** Nothing not to like about Claap :) Everything we asked for was developped. **What problems is Claap solving and how is that benefiting you?** We had to many meeting with low interaction from participants. ### 3. Easy to use and saves meeting time **Rating:** 5.0/5.0 stars **Reviewed by:** Ben M. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Claap?** The ease of use and excellent chrome extension. Desktop app looks great too. **What do you dislike about Claap?** It would be great to force a view to put their name in when sharing videos externally. **What problems is Claap solving and how is that benefiting you?** Helps reduce the wasted time from pointless meetings and helps share product updates with customers. ### 4. "Let me send you a Claap..." **Rating:** 5.0/5.0 stars **Reviewed by:** Alex R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Claap?** Super easy to use- super easy to get started. Beautiful, user-friendly interface that makes me want to use it. **What do you dislike about Claap?** Don't know the solution, but would be nice if it was possible for a recipient to respond without having to sign up. **What problems is Claap solving and how is that benefiting you?** I use Claap to replace a few different types of meetings: proposal reviews with customers, quick one-off project questions/updates, and last second 1:1 reschedules. ### 5. Claap makes it easy to work async through video messaging **Rating:** 5.0/5.0 stars **Reviewed by:** Atri R. | Co Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Claap?** Apart from the really good and efficient experience of recording video messages, the two things I like most about Claap are. 1. Workspaces - You can create both shared and private workspaces to group videos and share them with relevant co-workers 2. Markup comments in the video - you can highlight parts of the video and add comments - this makes it very easy for the viewer to get the key points in a video without having to watch the entire video. For viewers, it makes it easy to give very pointed feedback. Claap also happens to have the most generous free tier among comparable tools. **What do you dislike about Claap?** There is no way to add CTAs to videos as of now. This would be a good addition for sharing videos outside of the office. Also, sometimes opening videos in embed browsers in mobile has some issues. **What problems is Claap solving and how is that benefiting you?** We are a small all-remote team and Claap enables us to do very good async communication. As an all-remote team tools like Slack takes out the necessity to always be online at the same time and jump on screen share every now and then which is also very disruptive to working. ### 6. Great product with cool features and a handy tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos J. | Product Delivery Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Claap?** The chrome add-on puts it within easy reach to start recording, and the ability to categorize the videos and to be able to comment and highlight the videos are very nice. **What do you dislike about Claap?** I have not found any downsides in Claap at the moment. **What problems is Claap solving and how is that benefiting you?** I use it to do product reviews and analyze and design features. Saves me a lot of meeting time. It dramatically facilitates understanding between the different product and tech teams. ### 7. Improve async work **Rating:** 5.0/5.0 stars **Reviewed by:** Amaury d. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Claap?** Best screen video recording at the moment Easy to share & comment on other's people work Slack integration is working amazingly and also, claap community is amazingè **What do you dislike about Claap?** People who don't like async work and love spending time in live meetings are reluctant to use Claap. **What problems is Claap solving and how is that benefiting you?** Saving tons of time on meeting Tracking all the info regarding daily Faster decision with a distributed team Onboarding videos for users & employees ### 8. One of the best apps for asynchronous communication in remote and hybrid teams! **Rating:** 5.0/5.0 stars **Reviewed by:** Sharthok C. | Cofounder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2022 **What do you like best about Claap?** Claap is an immensely useful communication app for remote and hybrid teams. I personally like the ability to comment on particular time points during the video. It makes it very easy to convey the exact thoughts and also gets documented. **What do you dislike about Claap?** Honestly, nothing much really. The app is super simple to use and I have yet to find any particular feature I dislike. There could be additional features and I am sure the team is working on them, but nothing to dislike so far. **What problems is Claap solving and how is that benefiting you?** Asynchronous communication. One of the main problems with async comms. is that even if you record a video, sometimes people need to still call you up and understand what you meant in the video or the audio. Claap solves both of these things beautifully. ### 9. Incredible tool to communicate with your team in an asynchronous and collaborative way. **Rating:** 5.0/5.0 stars **Reviewed by:** Noé G. | Angel Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Claap?** Collaborative features are very useful and go beyond the simple "text" usecase **What do you dislike about Claap?** I would add some aditionnal features about collaboration and integrations with other apps **What problems is Claap solving and how is that benefiting you?** It saves a lot of time, mostly for meetings that are usually not necessary, it saves up the scheduling part and the meeting duration ### 10. Super easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Ella C. | Customer Success Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Claap?** Super easy to use, no bugs, no lagging. I can quickly get the videos I need **What do you dislike about Claap?** None so far that I've found, it's working well **What problems is Claap solving and how is that benefiting you?** Recording videos to share info with my team about what I'm working on ### 11. Time Saver + Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Maxime P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Claap?** It helps my team save time with asynchronous feedback. We can deliver a best product for our client with a better ressource allocation. **What do you dislike about Claap?** Only videos content so far, I look for the static content feedback tool. **What problems is Claap solving and how is that benefiting you?** Give feedback on what we do for our clients without mobilizing a whole team in a non productive meeting. - [View Claap pricing details and edition comparison](https://www.g2.com/products/claap/reviews?page=10&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+09%3A04%3A16+-0500&secure%5Bsession_id%5D=4b3255d3-871d-4dbf-9b64-ff3d71a06497&secure%5Btoken%5D=ff66eb6a0643fb35345604db0dbd220d6975b5c54aa96dcc9da39c3f7c540ecd&format=llm_user) ## Claap Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Calendly for G Suite](https://www.g2.com/products/calendly-for-g-suite/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [OfficeCalendar](https://www.g2.com/products/officecalendar/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Claap Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Platform Basics** - Screen Capture - Video Capture - Image Editor - Audio Capture **Voice** - Dictation - Accuracy **Platform Features** - Video Capture - Image Editor - Screen Capture - Scrolling Capture - Screen Record - Text Extraction **Agentic AI - Note-Taking Software** - Autonomous Task Execution **Additional Functionality** - @mentions - Search/Filter - Data Import/Export - Alerts/Notifications - Document Classification - Task Management - Meeting Notes - Drag & Drop - Wiki - Reminders - Access Controls/Permissions - Calendar/Reminder System - Document Storage - Activity Dashboard - Notes Management - Calendar Sync - Tagging - Multi-Device Support - Collaboration Tools - Templates - Dashboard - File Sharing - To-Do List - Generative AI - Commenting/Notes - Content Scan - Offline Access - Annotations - Full Text Search - Task Tagging - Handwriting Recognition - Reporting/Analytics - AI Copilot **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Platform Content** - Scrolling Capture - Text Extraction - Screen Record - Video Support **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary - Full Text Search - Compliance Management - Version Control - User Management - File Management - Content Management - Data Storage Management - Meeting Management - Video Management - Document Management **Organization** - Search - Permissions - Organization **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing - Screen Sharing - Meeting Notes **Platform Additional Functionality** - File Sharing - Platform Search **Editing** - Collaboration - Spell Check and Punctuation - Synchronous Editing - Translation **Customization** - Customizable Thumbnails - Annotations - Frames & Background **Generative AI** - AI Text Summarization - Generative AI **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics - Reporting/Analytics - Lock Meetings **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications - Real-Time Data **Analytics** - Viewer Reactions - Engagement Insights - Viewer Insights **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Agentic AI - Screen and Video Capture** - Autonomous Task Execution **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Reporting/Analytics - Meeting Management - Multi-Screen Recording - Video Streaming - Single Sign On - Video Editing - Content Management - Video Conferencing - Calendar Management - Reporting & Statistics - API - Tagging - Collaboration Tools - Data Import/Export - Projections - Access Controls/Permissions - File Management - SSL Security - Document Storage - Backup and Recovery - Reminders - Annotations - File Transfer - Conferencing - Chat/Messaging - Image Editing - Commenting/Notes - Application Management - Interactive Content - User Management - Live Chat - AI Copilot - Communication Management - Video Call Recording - On-Demand Recording - Workflow Management - YouTube Uploading - Template Management - Video Management - Customizable Branding - Email Management - Speech-to-Text Analysis - Generative AI - Third-Party Integrations - Performance Metrics - Drag & Drop **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making - Third-Party Integrations - File Transfer **Additional Functionality** - Part of Speech Tagging - Natural Language Processing - Customer Support - Subtitles/Closed Captions - Speech Recognition - Collaboration Tools - Time Stamps - Custom Fonts - Generative AI - Caption Service - Media Upload - Text Overlay - Keyword Search - Full Text Extraction - Multiple File Format Support - Speech-to-Text Analysis - Preview Functionality - AI Copilot - Live Streaming Production - Timecoding - File Sharing - Historical Reporting - Call Recording - Data Synchronization - Data Import/Export - IVR - Automatic Formatting - Multiple Format Support - Annotations - Mobile Access - Automatic Transcription - Projections - AI/Machine Learning - For Manual Transcription - Video Support - Tagging - Sentiment Analysis - Audio/video file upload - Playback Controls - Chat Transcript - Reporting/Analytics - Access Controls/Permissions - Multimedia Support - Automatic Transcription Services - Multi-Language - On-Demand Recording - Secure Data Storage - Lead Capture - Search/Filter **Additional Functionality** - Mobile Access - Live Chat - User Management - Private Chat - Virtual Backgrounds - Minutes Management - Recording - Communication Management - Video Conferencing - Access Controls/Permissions - Host Controls - Attendee Management - Polls/Voting - Presentation Streaming - Breakout Rooms - Video Layouts/Views - Action Item Tracking - Customizable Branding - Annotations - HD Audio/Video - Reminders - Generative AI - AI Copilot - Single Sign On - Meeting Preparation Tools - Notes Management - Surveys & Feedback - Agenda Management - Meeting Management - Calendar Sync - Activity Dashboard - Document Management - Task Management - Collaboration Tools ## Top Claap Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,968 reviews) - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - 4.7/5.0 (2,400 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (498 reviews)