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Compare Claap and Gong 
Featured Products
At a Glance
Market Segments
Small-Business (48.6% of reviews)
Mid-Market (69.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Claap
Star Rating
(362)4.7 out of 5
Market Segments
Small-Business (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClaapGong
Star Rating
(6,455)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in conversation intelligence, with users praising its ability to provide top-tier recording, transcription, and AI analysis of sales calls. This feature helps teams extract valuable insights and make informed decisions quickly.
- Users say Claap makes communication seamless and human-centric, allowing for quick video recordings instead of lengthy messages. This feature captures tone and context effectively, making it a favorite for those looking to enhance team collaboration without the hassle of traditional communication methods.
- According to verified reviews, Gong's implementation process is notably efficient, with many users highlighting the intuitive onboarding experience that allows teams to start leveraging its capabilities quickly. In contrast, Claap users appreciate its ease of use, often noting that it integrates smoothly into their daily workflows.
- Reviewers mention that while Gong has a strong focus on sales call analysis, Claap shines in meeting management, with users frequently utilizing its recording feature during live sessions to ensure alignment and reduce follow-up work. This makes Claap particularly appealing for project managers and teams that rely on regular meetings.
- G2 reviewers highlight that Gong's AI-driven insights provide a significant advantage in understanding customer interactions, which is crucial for sales teams. However, Claap users also benefit from AI-generated notes that help summarize meetings, showcasing its effectiveness in enhancing productivity.
- Users report that while Gong has a higher overall satisfaction score, Claap's user-friendly interface and features like live video recording during meetings make it a strong contender for small businesses looking for straightforward communication tools.
Pricing
Entry-Level Pricing
Claap
No pricing availableGong
No pricing availableFree Trial
Claap
No trial information availableGong
No trial information availableRatings
Meets Requirements
9.2
288
9.4
4,947
Ease of Use
9.4
306
9.3
5,003
Ease of Setup
9.3
280
9.1
1,229
Ease of Admin
9.0
51
9.1
769
Quality of Support
9.1
272
9.3
3,513
Has the product been a good partner in doing business?
9.0
51
9.3
771
Product Direction (% positive)
9.9
289
9.0
4,625
Features by Category
Lead Facilitation
Not enough data
7.1
350
Not enough data
7.3
344
Not enough data
7.5
348
Not enough data
7.6
347
Organization
Not enough data
8.3
352
Not enough data
8.3
348
Not enough data
8.3
349
Performance Analysis
Not enough data
8.5
350
Not enough data
8.6
354
Sales Analysis
Not enough data
7.8
334
Not enough data
7.9
340
Generative AI
Not enough data
8.6
286
Not enough data
8.9
293
Agentic AI - AI Sales Assistant
Not enough data
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
Not enough data
7.8
102
Not enough data
7.9
103
Not enough data
8.3
101
Not enough data
7.3
98
Not enough data
8.5
103
Not enough data
8.4
101
Not enough data
8.5
97
Repeatability and Reportability
Not enough data
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
AI and Automation
Not enough data
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Generative AI
Not enough data
8.2
91
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Call Analytics
9.2
78
9.6
2753
|
Verified
9.0
78
8.8
2467
|
Verified
9.2
78
9.1
2665
|
Verified
8.8
75
8.3
1794
|
Verified
Agent Performance Management
8.9
74
8.6
1871
|
Verified
9.1
76
8.3
2520
|
Verified
9.1
77
8.7
2307
|
Verified
Generative AI
9.2
80
8.9
676
Agentic AI - Conversation Intelligence
9.1
22
8.0
135
8.6
22
8.0
134
9.2
22
8.2
133
9.2
22
8.0
135
8.7
22
8.2
135
8.9
22
8.1
135
9.0
22
7.9
134
Platform Basics
9.1
150
Not enough data
9.3
153
Not enough data
8.4
146
Not enough data
Platform Content
8.6
142
Not enough data
8.6
145
Not enough data
9.2
153
Not enough data
Platform Additional Functionality
8.9
148
Not enough data
8.7
145
Not enough data
Agentic AI - Screen and Video Capture
8.5
32
Not enough data
Voice
8.8
96
Not enough data
8.8
97
Not enough data
Transcription
8.9
99
Not enough data
9.0
100
Not enough data
9.0
97
Not enough data
8.7
97
Not enough data
Editing
8.9
99
Not enough data
8.8
96
Not enough data
9.0
95
Not enough data
8.7
97
Not enough data
Integration
8.8
93
Not enough data
8.8
92
Not enough data
8.8
94
Not enough data
8.6
95
Not enough data
8.8
95
Not enough data
Agentic AI - Transcription
8.6
20
Not enough data
9.0
20
Not enough data
8.9
20
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Platform Features
9.2
80
Not enough data
8.8
78
Not enough data
9.1
78
Not enough data
8.6
77
Not enough data
9.2
77
Not enough data
9.0
76
Not enough data
Organization
8.9
78
Not enough data
8.9
76
Not enough data
8.9
76
Not enough data
Customization
9.0
75
Not enough data
8.8
76
Not enough data
8.6
76
Not enough data
Analytics
8.9
78
Not enough data
9.0
76
Not enough data
8.9
76
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
Not enough data
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
803
Not enough data
8.6
726
Predictive Analytics
Not enough data
8.1
721
Not enough data
8.4
749
Not enough data
8.2
735
Not enough data
8.3
723
Sales Management
Not enough data
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
824
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Training
Not enough data
9.0
1965
|
Verified
Not enough data
9.0
2176
|
Verified
Not enough data
8.6
1527
|
Verified
Not enough data
9.2
2215
|
Verified
Feedback
Not enough data
9.3
2370
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1894
|
Verified
Not enough data
8.8
1605
|
Verified
Not enough data
8.9
1791
|
Verified
Not enough data
8.9
1877
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.9
388
Agentic AI - Note-Taking Software
8.8
30
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
8.8
194
Not enough data
8.9
192
Not enough data
8.7
188
Not enough data
Meeting Tools
9.1
202
Not enough data
9.1
197
Not enough data
8.8
193
Not enough data
8.9
195
Not enough data
Post-Meeting Tools
8.7
190
Not enough data
8.8
188
Not enough data
8.9
188
Not enough data
Agentic AI - Meeting Management
8.4
64
Not enough data
8.5
68
Not enough data
8.6
64
Not enough data
Categories
Categories
Shared Categories
Claap and Gong are categorized as Conversation Intelligence
Unique Categories
Claap is categorized as Transcription, Meeting Management, Note-Taking Software, Screen and Video Capture, and Video Communications
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Sales Engagement, AI Sales Assistant, Sales Coaching, and Sales Analytics
Reviews
Reviewers' Company Size
Claap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.4%
Information Technology and Services
18.0%
Consulting
8.8%
Marketing and Advertising
7.9%
Financial Services
4.4%
Other
38.5%
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Discussions
Claap has no discussions with answers
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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