# Claap vs Gong Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gong excels in capturing critical call insights, helping teams understand what drives conversions and stalls deals. Users appreciate the AI-driven meeting summaries that streamline follow-up communications, making it easier to track key takeaways and next steps.
- **Users say** Claap shines in simplifying team collaboration and documentation. Its automatic AI features allow for easy sharing of updates without the need for extensive note-taking, which many find invaluable for reducing meeting loads and enhancing productivity.
- **Reviewers mention** that Gong's implementation process is quick and intuitive, with many users highlighting the seamless onboarding experience. This contrasts with Claap, where some users noted that while the setup is user-friendly, it may not be as robust for larger teams needing extensive customization.
- **According to verified reviews** , Gong's overall user satisfaction is significantly higher, reflected in its impressive G2 Score. Users frequently commend its advanced analytics and machine learning capabilities, which provide deeper insights into customer interactions compared to Claap's offerings.
- **Users highlight** that Claap's AI-generated summaries and transcripts are particularly helpful for remote teams, allowing for accurate documentation without manual effort. However, some users feel that Gong's analytical tools provide a more comprehensive understanding of customer engagement.
- **G2 reviewers note** that while both platforms offer strong support, Gong's quality of support is slightly higher, with users praising its responsiveness and helpfulness in resolving issues quickly, which is crucial for teams relying on real-time insights.



| | Claap | Gong | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 454 | 6,679 | 
| **Largest Market Segment** | Small-Business (48.5% of reviews) | Mid-Market (69.4% of reviews) | 
| **Entry Level Price** | Free 1 License Per Month | No pricing available | 

---
## Top Pros & Cons

### Claap

Pros:
- Ease of Use (178 reviews)
- Time-saving (156 reviews)

Cons:
- Slow Performance (55 reviews)
- Slow Loading (54 reviews)

### Gong

Pros:
- Helpful (301 reviews)
- Ease of Use (240 reviews)

Cons:
- Call Issues (119 reviews)
- Recording Issues (77 reviews)

---
## Ratings Comparison
| Rating | Claap | Gong | 
|---|---|---|
  | **Meets Requirements** | 9.2 (355 reviews) | 9.4 (5104 reviews) | 
  | **Ease of Use** | 9.4 (380 reviews) | 9.3 (5166 reviews) | 
  | **Ease of Setup** | 9.3 (352 reviews) | 9.1 (1363 reviews) | 
  | **Ease of Admin** | 9.0 (58 reviews) | 9.1 (777 reviews) | 
  | **Quality of Support** | 9.1 (333 reviews) | 9.2 (3624 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (57 reviews) | 9.3 (779 reviews) | 
  | **Product Direction (% positive)** | 9.9 (352 reviews) | 9.0 (4762 reviews) | 

---
## Pricing

### Claap

#### Entry-Level Pricing

Plan: Basic

Price: Free 1 License Per Month

Description: Free license for contributors who watch, comment, and collaborate on meetings recorded by paying teammates. Includes the recorder, AI summary, transcript, and core integrations.

Key Features:
- 10 video recordings per user (lifetime cap)
- 300 minutes of total recording / transcription
- Calendar + conference-call sync (Google Meet, Zoom, Teams)

[Browse all 3 editions](https://www.g2.com/products/claap/pricing)

#### Free Trial

Yes

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | N/A | N/A |

#### Additional Functionality

| Feature | Claap | Gong | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | 8.1/10 | 400 |

#### Lead Facilitation

| Feature | Claap | Gong | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 7.1 (347 reviews) | 
| **Lead Qualification** | Not enough data | 7.3 (341 reviews) | 
| **Lead Follow-up** | Not enough data | 7.6 (347 reviews) | 
| **Meeting Scheduling ** | Not enough data | 7.6 (346 reviews) | 

#### Organization

| Feature | Claap | Gong | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.3 (351 reviews) | 
| **Data Entry** | Not enough data | 8.3 (346 reviews) | 
| **Integrations / APIs** | Not enough data | 8.3 (344 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Notes Management** | Not enough data | Not enough data | 
| **Sales Activity Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Claap | Gong | 
|---|---|---|
| **Coaching ** | Not enough data | 8.5 (347 reviews) | 
| **Peformance Tracking** | Not enough data | 8.6 (353 reviews) | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Claap | Gong | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 7.7 (330 reviews) | 
| **Sales Forecasting ** | Not enough data | 7.9 (337 reviews) | 

#### Generative AI

| Feature | Claap | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.6 (286 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (294 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (53 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (56 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (53 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (52 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (53 reviews) | 
| **Decision Making** | Not enough data | 8.2 (54 reviews) | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Claap | Gong | 
|---|---|---|
| **Email Response Control** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **AI Writing Assistant** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sales Automation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Lead Engagement** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Omnichannel Outreach** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | 8.0/10 | 142 |

#### Integrated Workflows

| Feature | Claap | Gong | 
|---|---|---|
| **Task Management** | Not enough data | 7.9 (106 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.0 (112 reviews) | 
| **Calls and Voice** | Not enough data | 8.4 (110 reviews) | 
| **Other Outreach Options ** | Not enough data | 7.3 (98 reviews) | 
| **CRM Integration** | Not enough data | 8.5 (111 reviews) | 
| **Calendar** | Not enough data | 8.4 (104 reviews) | 
| **Shared Records** | Not enough data | 8.5 (100 reviews) | 
| **Business Process Automation** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 

#### Repeatability and Reportability

| Feature | Claap | Gong | 
|---|---|---|
| **Content Management** | Not enough data | 8.3 (102 reviews) | 
| **Workflow Management** | Not enough data | 8.1 (103 reviews) | 
| **Workflow Performance** | Not enough data | 8.0 (100 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.5 (118 reviews) | 
| **Gamification** | Not enough data | 7.3 (97 reviews) | 

#### AI and Automation

| Feature | Claap | Gong | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 7.8 (91 reviews) | 
| **Lead Scoring** | Not enough data | 7.7 (88 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 7.4 (88 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.6 (87 reviews) | 
| **Machine Learning** | Not enough data | 8.0 (88 reviews) | 

#### Generative AI

| Feature | Claap | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (95 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (49 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (48 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (50 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (48 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (50 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (47 reviews) | 
| **Decision Making** | Not enough data | 8.3 (50 reviews) | 
| **Strategic Planning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Claap | Gong | 
|---|---|---|
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Claap** | 9.4/10 | 144 |
| **Gong** | 8.4/10 | 2992 |

#### Call Analytics

| Feature | Claap | Gong | 
|---|---|---|
| **Call Recording** | 9.4 (121 reviews) | 9.6 (2803 reviews) ✓ Verified | 
| **Machine Learning** | 9.1 (110 reviews) | 8.8 (2485 reviews) ✓ Verified | 
| **Call Analysis** | 9.4 (108 reviews) | 9.1 (2711 reviews) ✓ Verified | 
| **Lead Qualification** | 9.1 (102 reviews) | 8.3 (1794 reviews) ✓ Verified | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Claap | Gong | 
|---|---|---|
| **Customer Scoring** | 9.2 (102 reviews) | 8.6 (1873 reviews) ✓ Verified | 
| **Speech-to-Text** | 9.3 (110 reviews) | 8.3 (2548 reviews) ✓ Verified | 
| **Sentiment Analysis** | 9.9 (27 reviews) | 8.7 (10 reviews) | 

#### Generative AI

| Feature | Claap | Gong | 
|---|---|---|
| **AI Text Summarization** | 9.2 (119 reviews) | 8.8 (702 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 9.6 (49 reviews) | 8.0 (134 reviews) | 
| **Multi-step Planning** | 9.2 (49 reviews) | 8.0 (134 reviews) | 
| **Cross-system Integration** | 9.4 (52 reviews) | 8.1 (144 reviews) | 
| **Adaptive Learning** | 9.7 (49 reviews) | 8.0 (135 reviews) | 
| **Natural Language Interaction** | 9.4 (50 reviews) | 8.2 (137 reviews) | 
| **Proactive Assistance** | 9.6 (49 reviews) | 8.1 (135 reviews) | 
| **Decision Making** | 9.5 (48 reviews) | 8.0 (136 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Claap | Gong | 
|---|---|---|
| **Performance Metrics** | Not enough data | Not enough data | 
| **Keyword Filtering** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **For Contact Centers** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Playbooks** | Not enough data | Not enough data | 
| **Employee Coaching Tools** | Not enough data | Not enough data | 
| **Text Mining** | Not enough data | Not enough data | 
| **Trend/Problem Indicators** | Not enough data | Not enough data | 
| **Notes Management** | Not enough data | Not enough data | 
| **Retention Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Intent Recognition** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Claap** | 9.0/10 | 198 |
| **Gong** | N/A | N/A |

#### Platform Basics

| Feature | Claap | Gong | 
|---|---|---|
| **Screen Capture** | 9.2 (178 reviews) | Not enough data | 
| **Video Capture** | 9.4 (181 reviews) | Not enough data | 
| **Image Editor** | 8.6 (173 reviews) | Not enough data | 
| **Audio Capture** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Claap | Gong | 
|---|---|---|
| **Scrolling Capture** | 8.8 (168 reviews) | Not enough data | 
| **Text Extraction** | 8.8 (171 reviews) | Not enough data | 
| **Screen Record** | 9.3 (181 reviews) | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Claap | Gong | 
|---|---|---|
| **File Sharing** | 9.0 (176 reviews) | Not enough data | 
| **Platform Search** | 8.9 (171 reviews) | Not enough data | 

#### Agentic AI - Screen and Video Capture

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (57 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Claap | Gong | 
|---|---|---|
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Multi-Screen Recording** | Not enough data | Not enough data | 
| **Video Streaming** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Video Editing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Image Editing** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **YouTube Uploading** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Speech-to-Text Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Claap** | 8.9/10 | 124 |
| **Gong** | N/A | N/A |

#### Voice

| Feature | Claap | Gong | 
|---|---|---|
| **Dictation** | 8.8 (100 reviews) | Not enough data | 
| **Accuracy** | 8.9 (103 reviews) | Not enough data | 

#### Transcription

| Feature | Claap | Gong | 
|---|---|---|
| **Speaker Identification** | 9.0 (105 reviews) | Not enough data | 
| **Timecode Management** | 9.1 (106 reviews) | Not enough data | 
| **Closed Captioning** | 9.1 (102 reviews) | Not enough data | 
| **Custom Dictionary** | 8.8 (101 reviews) | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

#### Editing

| Feature | Claap | Gong | 
|---|---|---|
| **Collaboration** | 9.0 (105 reviews) | Not enough data | 
| **Spell Check and Punctuation** | 8.9 (100 reviews) | Not enough data | 
| **Synchronous Editing** | 9.0 (99 reviews) | Not enough data | 
| **Translation** | 8.7 (102 reviews) | Not enough data | 

#### Integration

| Feature | Claap | Gong | 
|---|---|---|
| **Data Security** | 8.8 (97 reviews) | Not enough data | 
| **API** | 8.8 (96 reviews) | Not enough data | 
| **Voice Files** | 8.9 (98 reviews) | Not enough data | 
| **Live Captioning** | 8.7 (100 reviews) | Not enough data | 
| **Integrates With Existing Applications** | 8.8 (100 reviews) | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Agentic AI - Transcription

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (24 reviews) | Not enough data | 
| **Decision Making** | 9.0 (24 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Claap | Gong | 
|---|---|---|
| **Part of Speech Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Subtitles/Closed Captions** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Time Stamps** | Not enough data | Not enough data | 
| **Custom Fonts** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Caption Service** | Not enough data | Not enough data | 
| **Media Upload** | Not enough data | Not enough data | 
| **Text Overlay** | Not enough data | Not enough data | 
| **Keyword Search** | Not enough data | Not enough data | 
| **Full Text Extraction** | Not enough data | Not enough data | 
| **Multiple File Format Support** | Not enough data | Not enough data | 
| **Speech-to-Text Analysis** | Not enough data | Not enough data | 
| **Preview Functionality** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Live Streaming Production** | Not enough data | Not enough data | 
| **Timecoding** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Automatic Formatting** | Not enough data | Not enough data | 
| **Multiple Format Support** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **For Manual Transcription** | Not enough data | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Audio/video file upload** | Not enough data | Not enough data | 
| **Playback Controls** | Not enough data | Not enough data | 
| **Chat Transcript** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Automatic Transcription Services** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | 8.2/10 | 490 |

#### Revenue Sourcing and Forecasting

| Feature | Claap | Gong | 
|---|---|---|
| **Revenue History** | Not enough data | Feature Not Available | 
| **Pipeline Management** | Not enough data | 8.6 (377 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.6 (408 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.2 (347 reviews) | 
| **Data Segmentation** | Not enough data | 8.4 (355 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (250 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.1 (246 reviews) | 

#### CRM Data Enrichment

| Feature | Claap | Gong | 
|---|---|---|
| **Calendar Sync** | Not enough data | 9.0 (402 reviews) | 
| **Email Activity Capture** | Not enough data | 8.8 (389 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.1 (424 reviews) | 
| **Marketing Leads** | Not enough data | Feature Not Available | 
| **Contact Capture** | Not enough data | 8.6 (253 reviews) | 

#### Account Management

| Feature | Claap | Gong | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 8.1 (324 reviews) | 
| **Account optimization** | Not enough data | 8.2 (339 reviews) | 
| **Historical Patterns** | Not enough data | 8.3 (350 reviews) | 
| **Rep Performance** | Not enough data | 8.6 (370 reviews) | 
| **Account Engagement** | Not enough data | 8.5 (259 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.1 (240 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (40 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (41 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (39 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (37 reviews) | 
| **Decision Making** | Not enough data | 7.4 (39 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 

### Video Communications

| Product | Score | Reviews |
|---|---|---|
| **Claap** | 9.1/10 | 119 |
| **Gong** | N/A | N/A |

#### Platform Features

| Feature | Claap | Gong | 
|---|---|---|
| **Video Capture** | 9.3 (104 reviews) | Not enough data | 
| **Image Editor** | 9.0 (100 reviews) | Not enough data | 
| **Screen Capture** | 9.3 (101 reviews) | Not enough data | 
| **Scrolling Capture** | 8.9 (98 reviews) | Not enough data | 
| **Screen Record** | 9.4 (99 reviews) | Not enough data | 
| **Text Extraction** | 9.2 (98 reviews) | Not enough data | 

#### Organization

| Feature | Claap | Gong | 
|---|---|---|
| **Search** | 9.1 (103 reviews) | Not enough data | 
| **Permissions** | 9.2 (97 reviews) | Not enough data | 
| **Organization** | 9.1 (101 reviews) | Not enough data | 

#### Customization

| Feature | Claap | Gong | 
|---|---|---|
| **Customizable Thumbnails** | 9.2 (96 reviews) | Not enough data | 
| **Annotations** | 9.0 (99 reviews) | Not enough data | 
| **Frames & Background** | 8.8 (97 reviews) | Not enough data | 

#### Analytics

| Feature | Claap | Gong | 
|---|---|---|
| **Viewer Reactions** | 9.1 (99 reviews) | Not enough data | 
| **Engagement Insights** | 9.2 (97 reviews) | Not enough data | 
| **Viewer Insights** | 9.1 (97 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | 8.5/10 | 1020 |

#### Agentic AI - Sales Analytics

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (59 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (59 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Claap | Gong | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.5 (750 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.7 (793 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.5 (719 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.9 (807 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (727 reviews) | 

#### Predictive Analytics

| Feature | Claap | Gong | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (724 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.4 (754 reviews) | 
| **Risk Analysis** | Not enough data | 8.2 (739 reviews) | 
| **Live Forecasting** | Not enough data | 8.3 (725 reviews) | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Correlation Analysis** | Not enough data | Not enough data | 
| **Competitive Analysis** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 

#### Sales Management

| Feature | Claap | Gong | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.6 (764 reviews) | 
| **Sales Gamification** | Not enough data | 8.2 (724 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.7 (762 reviews) | 
| **Activity Tracking** | Not enough data | 9.0 (833 reviews) | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Claap | Gong | 
|---|---|---|
| **Dynamic Modeling** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Modeling & Simulation** | Not enough data | Not enough data | 
| **Exception Reporting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **"What If" Scenarios** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Graphical Data Presentation** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Business Process Control** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | 8.8/10 | 2880 |

#### Agentic AI - Sales Coaching

| Feature | Claap | Gong | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 8.1 (62 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (62 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (62 reviews) | 
| **Decision Making** | Not enough data | 8.3 (60 reviews) | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Training

| Feature | Claap | Gong | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.0 (1968 reviews) ✓ Verified | 
| **Coaching Materials** | Not enough data | 9.0 (2183 reviews) ✓ Verified | 
| **Playbook Creation** | Not enough data | 8.6 (1527 reviews) ✓ Verified | 
| **Video Record** | Not enough data | 9.2 (2218 reviews) ✓ Verified | 

#### Feedback

| Feature | Claap | Gong | 
|---|---|---|
| **Review** | Not enough data | 9.3 (2375 reviews) ✓ Verified | 
| **Scorecard** | Not enough data | 9.0 (1853 reviews) ✓ Verified | 
| **Coaching Card** | Not enough data | 9.0 (1895 reviews) ✓ Verified | 
| **Leaderboard** | Not enough data | 8.8 (1604 reviews) ✓ Verified | 
| **Real-Time Updates** | Not enough data | 8.9 (1790 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.9 (1877 reviews) ✓ Verified | 
| **Competition** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Claap | Gong | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.9 (389 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Claap | Gong | 
|---|---|---|
| **Performance Metrics** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Built-in Course Authoring** | Not enough data | Not enough data | 
| **Learning Paths/Tracks** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Learning Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Claap** | 9.1/10 | 42 |
| **Gong** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (40 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Claap | Gong | 
|---|---|---|
| **@mentions** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Meeting Notes** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Wiki** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Notes Management** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Multi-Device Support** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Scan** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Task Tagging** | Not enough data | Not enough data | 
| **Handwriting Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | 9.2/10 | 79 |

#### Agentic AI - Revenue AI Platforms

| Feature | Claap | Gong | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | 7.7 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | 9.3 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (22 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Claap | Gong | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | 9.7 (53 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.2 (10 reviews) | 
| **CRM Data Enrichment** | Not enough data | 8.7 (10 reviews) | 
| **Actionable Insights** | Not enough data | 9.7 (40 reviews) | 
| **Risk Flagging** | Not enough data | 10.0 (8 reviews) | 
| **Workflow Orchestration** | Not enough data | 9.2 (6 reviews) | 
| **Sales Coaching** | Not enough data | 9.6 (27 reviews) | 
| **Pipeline & Deal Management** | Not enough data | 9.6 (13 reviews) | 
| **Customer Data Capture** | Not enough data | 9.4 (37 reviews) | 

### Meeting Management

| Product | Score | Reviews |
|---|---|---|
| **Claap** | 8.9/10 | 286 |
| **Gong** | N/A | N/A |

#### Pre-Meeting Tools

| Feature | Claap | Gong | 
|---|---|---|
| **Templates** | 8.9 (219 reviews) | Not enough data | 
| **Scheduling** | 9.0 (216 reviews) | Not enough data | 
| **Agenda** | 8.9 (213 reviews) | Not enough data | 

#### Meeting Tools

| Feature | Claap | Gong | 
|---|---|---|
| **Minutes** | 9.2 (236 reviews) | Not enough data | 
| **Notes** | 9.2 (231 reviews) | Not enough data | 
| **Digital Workspace** | 8.9 (217 reviews) | Not enough data | 
| **File Sharing** | 9.0 (223 reviews) | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Meeting Notes** | Not enough data | Not enough data | 

#### Post-Meeting Tools

| Feature | Claap | Gong | 
|---|---|---|
| **Task Delegation** | 8.8 (214 reviews) | Not enough data | 
| **Participant Email** | 8.9 (210 reviews) | Not enough data | 
| **Meeting Analytics** | 9.0 (211 reviews) | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Lock Meetings** | Not enough data | Not enough data | 

#### Agentic AI - Meeting Management

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (86 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (92 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (85 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Claap | Gong | 
|---|---|---|
| **Mobile Access** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Private Chat** | Not enough data | Not enough data | 
| **Virtual Backgrounds** | Not enough data | Not enough data | 
| **Minutes Management** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Host Controls** | Not enough data | Not enough data | 
| **Attendee Management** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Breakout Rooms** | Not enough data | Not enough data | 
| **Video Layouts/Views** | Not enough data | Not enough data | 
| **Action Item Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **HD Audio/Video** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Meeting Preparation Tools** | Not enough data | Not enough data | 
| **Notes Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Agenda Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)

**Unique to Claap (5):** [Meeting Management Software](https://www.g2.com/categories/meeting-management), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Transcription Software](https://www.g2.com/categories/transcription), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Video Communications Software](https://www.g2.com/categories/video-communications)

**Unique to Gong (6):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Claap | Gong | 
|---|---|---|
| **Small-Business** | 48.5% | 12.9% | 
| **Mid-Market** | 40.0% | 69.4% | 
| **Enterprise** | 11.5% | 17.7% | 

### By Industry

#### Claap

- **Computer Software:** 21.5%
- **Information Technology and Services:** 21.0%
- **Consulting:** 8.4%
- **Marketing and Advertising:** 8.2%
- **Financial Services:** 4.6%
- **Computer & Network Security:** 3.8%
- **Education Management:** 2.6%
- **Accounting:** 2.6%
- **Retail:** 2.0%
- **Higher Education:** 1.5%
- **Other:** 23.8%

#### Gong

- **Computer Software:** 37.4%
- **Information Technology and Services:** 16.9%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.7%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.3%
- **Other:** 20.5%

---
## Alternatives

### Alternatives to Claap

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### Alternatives to Gong

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- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (579 reviews)

---
## Top Discussions

### Claap

No discussions available for this product.

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/claap-vs-gong)