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Compare Claap and Gong 
Featured Products
At a Glance
Market Segments
Small-Business (47.7% of reviews)
Mid-Market (69.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Claap
Star Rating
(385)4.7 out of 5
Market Segments
Small-Business (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClaapGong
Star Rating
(6,470)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing deep insights from sales calls, with users highlighting its powerful AI features for call recording and analysis. One user mentioned, "I use Gong for all of our call recordings and it provides incredible insight from our sales calls," showcasing its effectiveness in enhancing sales strategies.
- Users say Claap is a game-changer for communication, as it significantly reduces the need for lengthy emails and meetings. A reviewer noted, "What I really like about Claap is how it cuts down all the long emails and endless meetings," emphasizing its efficiency in streamlining project updates through quick video messages.
- According to verified reviews, Gong's user-friendliness is a standout feature, with many users appreciating its seamless integration with existing systems. One user stated, "I find Gong extremely user-friendly," which is crucial for teams looking to adopt new technology without a steep learning curve.
- Reviewers mention that Claap offers a clear and manageable way to monitor project progress, making it easier for teams to stay aligned. A user remarked, "The best thing about Claap is how it transforms daily monitoring into something clear and manageable," highlighting its role in enhancing team collaboration.
- G2 reviewers report that while Gong has a higher overall satisfaction score, Claap shines in ease of setup, with users noting its straightforward onboarding process. One Claap user shared, "Since I started using Claap, my project tracking and progress monitoring process is much clearer," indicating its effectiveness in getting teams up and running quickly.
- Users say that Gong's advanced AI capabilities, such as keyword searching and automated follow-ups, provide a significant advantage in sales environments. A user highlighted, "The call recording with AI note-taking and automating follow-ups are made so easy," which showcases Gong's strength in leveraging technology for better sales outcomes.
Pricing
Entry-Level Pricing
Claap
No pricing availableGong
No pricing availableFree Trial
Claap
No trial information availableGong
No trial information availableRatings
Meets Requirements
9.2
302
9.4
4,955
Ease of Use
9.5
320
9.3
5,011
Ease of Setup
9.4
294
9.1
1,235
Ease of Admin
9.0
53
9.1
771
Quality of Support
9.1
286
9.3
3,518
Has the product been a good partner in doing business?
9.0
53
9.3
773
Product Direction (% positive)
9.9
303
9.0
4,633
Features by Category
Lead Facilitation
Not enough data
7.1
349
Not enough data
7.3
343
Not enough data
7.5
347
Not enough data
7.6
346
Organization
Not enough data
8.3
351
Not enough data
8.3
347
Not enough data
8.3
348
Performance Analysis
Not enough data
8.5
349
Not enough data
8.6
353
Sales Analysis
Not enough data
7.7
333
Not enough data
7.9
339
Generative AI
Not enough data
8.6
286
Not enough data
8.9
293
Agentic AI - AI Sales Assistant
Not enough data
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
Not enough data
7.8
103
Not enough data
7.9
105
Not enough data
8.3
102
Not enough data
7.3
99
Not enough data
8.4
104
Not enough data
8.4
102
Not enough data
8.5
98
Repeatability and Reportability
Not enough data
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
AI and Automation
Not enough data
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Generative AI
Not enough data
8.2
91
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Call Analytics
9.2
78
9.6
2759
|
Verified
9.0
78
8.8
2468
|
Verified
9.2
78
9.1
2669
|
Verified
8.8
75
8.3
1794
|
Verified
Artificial Intelligence - Conversation Intelligence
8.9
74
8.6
1871
|
Verified
9.1
76
8.3
2522
|
Verified
Not enough data
Not enough data
Generative AI
9.2
80
8.9
679
Agentic AI - Conversation Intelligence
9.1
22
8.0
135
8.6
22
8.0
134
9.2
22
8.1
134
9.2
22
8.0
135
8.7
22
8.2
135
8.9
22
8.1
135
9.0
22
7.9
134
Platform Basics
9.1
150
Not enough data
9.3
154
Not enough data
8.4
147
Not enough data
Platform Content
8.6
142
Not enough data
8.6
145
Not enough data
9.2
155
Not enough data
Platform Additional Functionality
8.9
149
Not enough data
8.7
146
Not enough data
Agentic AI - Screen and Video Capture
8.5
32
Not enough data
Voice
8.8
96
Not enough data
8.9
98
Not enough data
Transcription
8.9
100
Not enough data
9.0
100
Not enough data
9.0
98
Not enough data
8.7
97
Not enough data
Editing
8.9
100
Not enough data
8.8
96
Not enough data
9.0
95
Not enough data
8.7
97
Not enough data
Integration
8.8
93
Not enough data
8.8
92
Not enough data
8.8
94
Not enough data
8.7
96
Not enough data
8.7
96
Not enough data
Agentic AI - Transcription
8.6
20
Not enough data
9.0
20
Not enough data
8.9
20
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
390
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Platform Features
9.2
82
Not enough data
8.8
79
Not enough data
9.1
80
Not enough data
8.6
78
Not enough data
9.2
78
Not enough data
9.0
77
Not enough data
Organization
8.9
81
Not enough data
8.9
77
Not enough data
9.0
78
Not enough data
Customization
9.0
76
Not enough data
8.8
78
Not enough data
8.6
77
Not enough data
Analytics
8.9
79
Not enough data
9.0
77
Not enough data
9.0
77
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
Not enough data
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
804
Not enough data
8.6
727
Predictive Analytics
Not enough data
8.1
722
Not enough data
8.4
751
Not enough data
8.2
737
Not enough data
8.3
724
Sales Management
Not enough data
8.6
760
Not enough data
8.2
722
Not enough data
8.7
759
Not enough data
9.0
826
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Training
Not enough data
9.0
1967
|
Verified
Not enough data
9.0
2179
|
Verified
Not enough data
8.6
1529
|
Verified
Not enough data
9.2
2217
|
Verified
Feedback
Not enough data
9.3
2372
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1896
|
Verified
Not enough data
8.8
1606
|
Verified
Not enough data
8.9
1792
|
Verified
Not enough data
8.9
1880
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.9
388
Agentic AI - Note-Taking Software
8.8
30
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
8.8
198
Not enough data
8.9
195
Not enough data
8.7
191
Not enough data
Meeting Tools
9.1
209
Not enough data
9.2
204
Not enough data
8.8
196
Not enough data
8.9
198
Not enough data
Post-Meeting Tools
8.7
194
Not enough data
8.8
190
Not enough data
8.9
190
Not enough data
Agentic AI - Meeting Management
8.5
68
Not enough data
8.6
73
Not enough data
8.6
67
Not enough data
Categories
Categories
Shared Categories
Claap and Gong are categorized as Conversation Intelligence
Unique Categories
Claap is categorized as Transcription, Meeting Management, Note-Taking Software, Screen and Video Capture, and Video Communications
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Sales Engagement, AI Sales Assistant, Sales Coaching, and Sales Analytics
Reviews
Reviewers' Company Size
Claap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.1%
Information Technology and Services
17.2%
Consulting
8.5%
Marketing and Advertising
8.5%
Financial Services
4.5%
Other
39.3%
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.2%
Other
28.4%
Discussions
Claap has no discussions with answers
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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