# Claap vs Gong Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gong excels in its AI capabilities, particularly with features like the Agent Studio, which simplifies call analysis and CRM integration. Users appreciate the accurate AI summaries and actionable insights that help streamline their workflow.
- **Users say** Claap shines in facilitating asynchronous communication, allowing for clear feedback through video updates, screen sharing, and annotations. This feature is particularly praised for enhancing clarity compared to traditional email or chat methods.
- **Reviewers mention** that Gong's implementation process is quick and intuitive, making it easy for teams to get started. Many users highlight the seamless onboarding experience, which helps them quickly leverage the platform's capabilities.
- **According to verified reviews** , Claap's user interface is noted for its ease of use, with one user stating that the performance exceeded expectations. The platform's ability to provide detailed AI-driven breakdowns of conversations is seen as a significant advantage.
- **G2 reviewers highlight** that while Gong has a higher overall satisfaction score, Claap offers competitive features in areas like call recording and AI summarization, making it a strong contender for small businesses looking for effective communication tools.
- **Users report** that Gong's support quality is consistently rated highly, with many appreciating the responsiveness and helpfulness of the support team. In contrast, Claap's support is also well-regarded, but some users feel it could be more robust in addressing complex issues.



| | Claap | Gong | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 407 | 6,652 | 
| **Largest Market Segment** | Small-Business (50.6% of reviews) | Mid-Market (69.4% of reviews) | 
| **Entry Level Price** | Free 1 License Per Month | No pricing available | 

---
## Top Pros & Cons

### Claap

Pros:
- Ease of Use (178 reviews)
- Time-saving (156 reviews)

Cons:
- Slow Performance (54 reviews)
- Slow Loading (53 reviews)

### Gong

Pros:
- Helpful (301 reviews)
- Ease of Use (240 reviews)

Cons:
- Call Issues (119 reviews)
- Recording Issues (77 reviews)

---
## Ratings Comparison
| Rating | Claap | Gong | 
|---|---|---|
  | **Meets Requirements** | 9.2 (316 reviews) | 9.4 (5081 reviews) | 
  | **Ease of Use** | 9.4 (337 reviews) | 9.3 (5142 reviews) | 
  | **Ease of Setup** | 9.3 (310 reviews) | 9.1 (1340 reviews) | 
  | **Ease of Admin** | 8.9 (53 reviews) | 9.1 (777 reviews) | 
  | **Quality of Support** | 9.1 (296 reviews) | 9.2 (3604 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (53 reviews) | 9.3 (779 reviews) | 
  | **Product Direction (% positive)** | 9.9 (316 reviews) | 9.0 (4744 reviews) | 

---
## Pricing

### Claap

#### Entry-Level Pricing

Plan: Basic

Price: Free 1 License Per Month

Description: Free license for contributors who watch, comment, and collaborate on meetings recorded by paying teammates. Includes the recorder, AI summary, transcript, and core integrations.

Key Features:
- 10 video recordings per user (lifetime cap)
- 300 minutes of total recording / transcription
- Calendar + conference-call sync (Google Meet, Zoom, Teams)

[Browse all 3 editions](https://www.g2.com/products/claap/pricing)

#### Free Trial

Yes

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | 8.1/10 | 396 |

#### Lead Facilitation

| Feature | Claap | Gong | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 7.1 (346 reviews) | 
| **Lead Qualification** | Not enough data | 7.3 (340 reviews) | 
| **Lead Follow-up** | Not enough data | 7.5 (346 reviews) | 
| **Meeting Scheduling ** | Not enough data | 7.6 (345 reviews) | 

#### Organization

| Feature | Claap | Gong | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.3 (350 reviews) | 
| **Data Entry** | Not enough data | 8.3 (345 reviews) | 
| **Integrations / APIs** | Not enough data | 8.3 (344 reviews) | 

#### Performance Analysis

| Feature | Claap | Gong | 
|---|---|---|
| **Coaching ** | Not enough data | 8.5 (346 reviews) | 
| **Peformance Tracking** | Not enough data | 8.6 (351 reviews) | 

#### Sales Analysis

| Feature | Claap | Gong | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 7.7 (330 reviews) | 
| **Sales Forecasting ** | Not enough data | 7.9 (336 reviews) | 

#### Generative AI

| Feature | Claap | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.6 (285 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (293 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (53 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (55 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (53 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (52 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (53 reviews) | 
| **Decision Making** | Not enough data | 8.1 (53 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | 8.0/10 | 137 |

#### Integrated Workflows

| Feature | Claap | Gong | 
|---|---|---|
| **Task Management** | Not enough data | 7.8 (105 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.0 (111 reviews) | 
| **Calls and Voice** | Not enough data | 8.4 (107 reviews) | 
| **Other Outreach Options ** | Not enough data | 7.3 (98 reviews) | 
| **CRM Integration** | Not enough data | 8.5 (111 reviews) | 
| **Calendar** | Not enough data | 8.4 (104 reviews) | 
| **Shared Records** | Not enough data | 8.5 (100 reviews) | 

#### Repeatability and Reportability

| Feature | Claap | Gong | 
|---|---|---|
| **Content Management** | Not enough data | 8.3 (102 reviews) | 
| **Workflow Management** | Not enough data | 8.1 (103 reviews) | 
| **Workflow Performance** | Not enough data | 7.9 (99 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.5 (116 reviews) | 
| **Gamification** | Not enough data | 7.3 (97 reviews) | 

#### AI and Automation

| Feature | Claap | Gong | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 7.8 (91 reviews) | 
| **Lead Scoring** | Not enough data | 7.7 (88 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 7.4 (88 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.6 (87 reviews) | 
| **Machine Learning** | Not enough data | 8.0 (88 reviews) | 

#### Generative AI

| Feature | Claap | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (95 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (49 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (48 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (50 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (48 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (50 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (47 reviews) | 
| **Decision Making** | Not enough data | 8.3 (50 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Claap** | 9.1/10 | 103 |
| **Gong** | 8.4/10 | 2985 |

#### Call Analytics

| Feature | Claap | Gong | 
|---|---|---|
| **Call Recording** | 9.3 (83 reviews) | 9.6 (2799 reviews) ✓ Verified | 
| **Machine Learning** | 9.1 (82 reviews) | 8.8 (2485 reviews) ✓ Verified | 
| **Call Analysis** | 9.2 (82 reviews) | 9.1 (2709 reviews) ✓ Verified | 
| **Lead Qualification** | 8.8 (78 reviews) | 8.3 (1794 reviews) ✓ Verified | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Claap | Gong | 
|---|---|---|
| **Customer Scoring** | 8.9 (77 reviews) | 8.6 (1872 reviews) ✓ Verified | 
| **Speech-to-Text** | 9.2 (81 reviews) | 8.3 (2546 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | 8.5 (9 reviews) | 

#### Generative AI

| Feature | Claap | Gong | 
|---|---|---|
| **AI Text Summarization** | 9.2 (86 reviews) | 8.9 (701 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (24 reviews) | 8.0 (134 reviews) | 
| **Multi-step Planning** | 8.8 (24 reviews) | 8.0 (134 reviews) | 
| **Cross-system Integration** | 9.3 (25 reviews) | 8.1 (144 reviews) | 
| **Adaptive Learning** | 9.3 (24 reviews) | 8.0 (135 reviews) | 
| **Natural Language Interaction** | 8.9 (24 reviews) | 8.2 (136 reviews) | 
| **Proactive Assistance** | 9.1 (25 reviews) | 8.1 (135 reviews) | 
| **Decision Making** | 9.1 (24 reviews) | 7.9 (134 reviews) | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Claap** | 8.8/10 | 172 |
| **Gong** | N/A | N/A |

#### Platform Basics

| Feature | Claap | Gong | 
|---|---|---|
| **Screen Capture** | 9.1 (153 reviews) | Not enough data | 
| **Video Capture** | 9.3 (155 reviews) | Not enough data | 
| **Image Editor** | 8.4 (148 reviews) | Not enough data | 

#### Platform Content

| Feature | Claap | Gong | 
|---|---|---|
| **Scrolling Capture** | 8.6 (143 reviews) | Not enough data | 
| **Text Extraction** | 8.6 (146 reviews) | Not enough data | 
| **Screen Record** | 9.2 (156 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Claap | Gong | 
|---|---|---|
| **File Sharing** | 8.9 (151 reviews) | Not enough data | 
| **Platform Search** | 8.7 (146 reviews) | Not enough data | 

#### Agentic AI - Screen and Video Capture

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (33 reviews) | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Claap** | 8.9/10 | 120 |
| **Gong** | N/A | N/A |

#### Voice

| Feature | Claap | Gong | 
|---|---|---|
| **Dictation** | 8.8 (98 reviews) | Not enough data | 
| **Accuracy** | 8.9 (101 reviews) | Not enough data | 

#### Transcription

| Feature | Claap | Gong | 
|---|---|---|
| **Speaker Identification** | 9.0 (102 reviews) | Not enough data | 
| **Timecode Management** | 9.0 (103 reviews) | Not enough data | 
| **Closed Captioning** | 9.1 (99 reviews) | Not enough data | 
| **Custom Dictionary** | 8.8 (98 reviews) | Not enough data | 

#### Editing

| Feature | Claap | Gong | 
|---|---|---|
| **Collaboration** | 8.9 (101 reviews) | Not enough data | 
| **Spell Check and Punctuation** | 8.8 (97 reviews) | Not enough data | 
| **Text Editing** | 9.0 (96 reviews) | Not enough data | 
| **Translation** | 8.7 (99 reviews) | Not enough data | 

#### Integration

| Feature | Claap | Gong | 
|---|---|---|
| **Data Security** | 8.8 (94 reviews) | Not enough data | 
| **API** | 8.8 (93 reviews) | Not enough data | 
| **Voice Files** | 8.8 (95 reviews) | Not enough data | 
| **Live Captioning** | 8.7 (97 reviews) | Not enough data | 
| **Integrates With Existing Applications** | 8.7 (97 reviews) | Not enough data | 

#### Agentic AI - Transcription

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (21 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (21 reviews) | Not enough data | 
| **Decision Making** | 9.0 (21 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | 8.2/10 | 489 |

#### Revenue Sourcing and Forecasting

| Feature | Claap | Gong | 
|---|---|---|
| **Revenue History** | Not enough data | Feature Not Available | 
| **Pipeline Management** | Not enough data | 8.6 (377 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.6 (407 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.2 (347 reviews) | 
| **Data Segmentation** | Not enough data | 8.4 (355 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (249 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.1 (245 reviews) | 

#### CRM Data Enrichment

| Feature | Claap | Gong | 
|---|---|---|
| **Calendar Sync** | Not enough data | 9.0 (401 reviews) | 
| **Email Activity Capture** | Not enough data | 8.8 (388 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.1 (423 reviews) | 
| **Marketing Leads** | Not enough data | Feature Not Available | 
| **Contact Capture** | Not enough data | 8.6 (253 reviews) | 

#### Account Management

| Feature | Claap | Gong | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 8.1 (324 reviews) | 
| **Account optimization** | Not enough data | 8.2 (339 reviews) | 
| **Historical Patterns** | Not enough data | 8.3 (349 reviews) | 
| **Rep Performance** | Not enough data | 8.6 (370 reviews) | 
| **Account Engagement** | Not enough data | 8.5 (259 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.1 (240 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (40 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (41 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (39 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (37 reviews) | 
| **Decision Making** | Not enough data | 7.4 (39 reviews) | 

### Video Communications

| Product | Score | Reviews |
|---|---|---|
| **Claap** | 8.9/10 | 96 |
| **Gong** | N/A | N/A |

#### Platform Features

| Feature | Claap | Gong | 
|---|---|---|
| **Video Capture** | 9.2 (82 reviews) | Not enough data | 
| **Image Editor** | 8.8 (78 reviews) | Not enough data | 
| **Screen Capture** | 9.1 (80 reviews) | Not enough data | 
| **Scrolling Capture** | 8.6 (77 reviews) | Not enough data | 
| **Screen Record** | 9.2 (77 reviews) | Not enough data | 
| **Text Extraction** | 9.0 (77 reviews) | Not enough data | 

#### Organization

| Feature | Claap | Gong | 
|---|---|---|
| **Search** | 8.9 (80 reviews) | Not enough data | 
| **Permissions** | 8.9 (76 reviews) | Not enough data | 
| **Organization** | 9.0 (78 reviews) | Not enough data | 

#### Customization

| Feature | Claap | Gong | 
|---|---|---|
| **Customizable Thumbnails** | 9.0 (75 reviews) | Not enough data | 
| **Annotations** | 8.8 (77 reviews) | Not enough data | 
| **Frames & Background** | 8.6 (76 reviews) | Not enough data | 

#### Analytics

| Feature | Claap | Gong | 
|---|---|---|
| **Viewer Reactions** | 8.9 (78 reviews) | Not enough data | 
| **Engagement Insights** | 9.0 (76 reviews) | Not enough data | 
| **Viewer Insights** | 8.9 (76 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | 8.5/10 | 1018 |

#### Agentic AI - Sales Analytics

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (58 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (59 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (58 reviews) | 

#### Data Sourcing

| Feature | Claap | Gong | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.5 (748 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.7 (790 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.5 (717 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.9 (805 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (726 reviews) | 

#### Predictive Analytics

| Feature | Claap | Gong | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (722 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.4 (751 reviews) | 
| **Risk Analysis** | Not enough data | 8.2 (737 reviews) | 
| **Live Forecasting** | Not enough data | 8.3 (723 reviews) | 

#### Sales Management

| Feature | Claap | Gong | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.6 (761 reviews) | 
| **Sales Gamification** | Not enough data | 8.2 (722 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.7 (759 reviews) | 
| **Activity Tracking** | Not enough data | 9.0 (831 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | 8.8/10 | 2877 |

#### Agentic AI - Sales Coaching

| Feature | Claap | Gong | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 8.1 (61 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (62 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (62 reviews) | 
| **Decision Making** | Not enough data | 8.3 (60 reviews) | 

#### Training

| Feature | Claap | Gong | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.0 (1967 reviews) ✓ Verified | 
| **Coaching Materials** | Not enough data | 9.0 (2180 reviews) ✓ Verified | 
| **Playbook Creation** | Not enough data | 8.6 (1527 reviews) ✓ Verified | 
| **Video Record** | Not enough data | 9.2 (2217 reviews) ✓ Verified | 

#### Feedback

| Feature | Claap | Gong | 
|---|---|---|
| **Review** | Not enough data | 9.3 (2373 reviews) ✓ Verified | 
| **Scorecard** | Not enough data | 9.0 (1853 reviews) ✓ Verified | 
| **Coaching Card** | Not enough data | 9.0 (1894 reviews) ✓ Verified | 
| **Leaderboard** | Not enough data | 8.8 (1604 reviews) ✓ Verified | 
| **Real-Time Updates** | Not enough data | 8.9 (1790 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.9 (1877 reviews) ✓ Verified | 
| **Competition** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Claap | Gong | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.9 (388 reviews) | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Claap** | 8.8/10 | 32 |
| **Gong** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (31 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Claap** | N/A | N/A |
| **Gong** | 9.3/10 | 66 |

#### Agentic AI - Revenue AI Platforms

| Feature | Claap | Gong | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.9 (17 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Claap | Gong | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | 9.7 (44 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (9 reviews) | 
| **CRM Data Enrichment** | Not enough data | 8.8 (7 reviews) | 
| **Actionable Insights** | Not enough data | 9.6 (33 reviews) | 
| **Risk Flagging** | Not enough data | 10.0 (6 reviews) | 
| **Workflow Orchestration** | Not enough data | 9.2 (6 reviews) | 
| **Sales Coaching** | Not enough data | 9.6 (25 reviews) | 
| **Pipeline & Deal Management** | Not enough data | 9.6 (12 reviews) | 
| **Customer Data Capture** | Not enough data | 9.5 (29 reviews) | 

### Meeting Management

| Product | Score | Reviews |
|---|---|---|
| **Claap** | 8.8/10 | 259 |
| **Gong** | N/A | N/A |

#### Pre-Meeting Tools

| Feature | Claap | Gong | 
|---|---|---|
| **Templates** | 8.8 (198 reviews) | Not enough data | 
| **Scheduling** | 8.9 (194 reviews) | Not enough data | 
| **Agenda** | 8.7 (190 reviews) | Not enough data | 

#### Meeting Tools

| Feature | Claap | Gong | 
|---|---|---|
| **Minutes** | 9.1 (214 reviews) | Not enough data | 
| **Notes** | 9.2 (208 reviews) | Not enough data | 
| **Digital Workspace** | 8.8 (195 reviews) | Not enough data | 
| **File Sharing** | 8.9 (200 reviews) | Not enough data | 

#### Post-Meeting Tools

| Feature | Claap | Gong | 
|---|---|---|
| **Task Delegation** | 8.7 (194 reviews) | Not enough data | 
| **Participant Email** | 8.8 (189 reviews) | Not enough data | 
| **Meeting Analytics** | 8.9 (190 reviews) | Not enough data | 

#### Agentic AI - Meeting Management

| Feature | Claap | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (65 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (73 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (64 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)

**Unique to Claap (5):** [Meeting Management Software](https://www.g2.com/categories/meeting-management), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Transcription Software](https://www.g2.com/categories/transcription), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Video Communications Software](https://www.g2.com/categories/video-communications)

**Unique to Gong (6):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Claap | Gong | 
|---|---|---|
| **Small-Business** | 50.6% | 12.9% | 
| **Mid-Market** | 39.7% | 69.4% | 
| **Enterprise** | 9.7% | 17.7% | 

### By Industry

#### Claap

- **Computer Software:** 23.0%
- **Information Technology and Services:** 18.1%
- **Consulting:** 8.3%
- **Marketing and Advertising:** 8.3%
- **Computer & Network Security:** 4.3%
- **Financial Services:** 4.3%
- **Education Management:** 2.6%
- **Retail:** 2.3%
- **Accounting:** 2.0%
- **Higher Education:** 1.4%
- **Other:** 25.3%

#### Gong

- **Computer Software:** 37.5%
- **Information Technology and Services:** 16.9%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.6%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.3%
- **Other:** 20.4%

---
## Alternatives

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- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9656 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (927 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)

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## Top Discussions

### Claap

No discussions available for this product.

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/claap-vs-gong)