# Nimble CRM Reviews **Vendor:** Nimble **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,115 ## About Nimble CRM Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity. ## Nimble CRM Pros & Cons **What users like:** - Users find Nimble CRM to be **extremely user-friendly** , making it easy to adapt for various business needs. (25 reviews) - Users love the **easy integrations** with various apps, enhancing their workflow and communication efficiency. (21 reviews) - Users value the **intuitive design** of Nimble CRM, making information management seamless and efficient. (19 reviews) - Users appreciate the **clean and flexible design** of Nimble CRM, enabling easy information entry and seamless integration. (17 reviews) - Users find Nimble CRM's **contact information management** efficient, enhancing organization and ease of use for sales efforts. (14 reviews) - Users praise Nimble CRM's **responsive customer support** , noting quick assistance and efficient feature integration. (14 reviews) - Users appreciate the **seamless integration** with LinkedIn and Facebook, enhancing data management and communication capabilities. (14 reviews) - Users value the **helpful support** of Nimble CRM, making it easy to integrate and utilize effectively in diverse roles. (13 reviews) - Time-saving (13 reviews) - CRM Integration (12 reviews) **What users dislike:** - Users feel the **missing email automation features** in Nimble CRM hinder their marketing capabilities and customization options. (13 reviews) - Users find Nimble CRM **expensive** , especially when compared to cheaper or free alternatives available on the market. (8 reviews) - Users find Nimble CRM has **limited features** , impacting functionality and ease of use across various platforms. (8 reviews) - Users find Nimble CRM to be **not user-friendly** , citing issues with complexity and difficulty in navigating features. (6 reviews) - Users express frustration with **limited outreach and integration issues** in Nimble CRM, affecting overall usability and efficiency. (5 reviews) - Users often face **integration issues** with Nimble CRM, causing inefficiencies and complications in data tracking and synchronization. (5 reviews) - Users face **email issues** with Nimble, including limits on outreach, duplicate emails, and lack of inbox subfolder access. (4 reviews) - Users find a **challenging learning curve** with Nimble CRM's features, requiring extra time to master the system. (4 reviews) - Users find **limited customization** in Nimble CRM, which may hinder adapting the platform to specific needs. (4 reviews) - Not Intuitive (4 reviews) ## Nimble CRM Reviews ### 1. An Easy Way to Track Client Communication and Tasks **Rating:** 4.5/5.0 stars **Reviewed by:** VINAY P. | Mechanical Design Engineer, Design, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Nimble CRM?** What I like best about Nimble CRM is how it combines contact management, communication tracking, task management, and relationship-building tools into a single platform. In my work, I regularly coordinate with internal teams, vendors, customers, and project stakeholders, so having communication history, follow-ups, and contact information connected in one place helps keep activities organized. The Kanban-style pipeline management is particularly useful because it provides a clear view of ongoing activities and follow-ups. I also appreciate how Nimble integrates with Microsoft 365 and Google Workspace, allowing contacts, emails, and calendar activities to remain synchronized without requiring excessive manual updates. The task reminders, workflow tracking, and activity management tools help ensure important actions are not missed during busy project schedules. The interface is intuitive, onboarding is straightforward, and daily navigation feels efficient. An unexpected benefit is the amount of time saved by reducing the need to switch between multiple tools when managing communications and follow-ups. Overall, Nimble helps improve productivity while keeping customer and stakeholder relationships better organized. **What do you dislike about Nimble CRM?** One area that could be improved is workflow automation. While the existing automation features are useful, more advanced automation options would further reduce manual administrative work. I have also noticed occ **What problems is Nimble CRM solving and how is that benefiting you?** Before using Nimble CRM, communication records, follow-up tasks, contact details, and project-related discussions were often spread across emails, spreadsheets, notes, and multiple applications. This made it more difficult to track ongoing conversations and maintain consistent follow-up activities. Nimble CRM provides a centralized system for managing contacts, activities, reminders, communication history, and relationship tracking. Instead of searching through different systems, important information is available from a single location. As a result, follow-up management is more consistent, communication tracking is easier, and customer and stakeholder interactions are better organized. This helps save time, improves visibility into ongoing activities, and allows greater focus on relationship building and project execution rather than administrative tracking tasks. ### 2. It Keeps Follow-Ups, Tasks, and Client Communication More Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Nimble CRM?** it helps me manage follow ups, healthcare communication, and daily client related activities in a more practical way during regular work. I work as a Dietician & Nutritionist and also create health education content for social media, so I regularly handle consultation reminders, nutrition follow-ups, wellness discussions, and educational activities together. The activity and task management section is very useful for me because pending and completed follow-ups can be checked quickly during busy schedules. Creating reminders, updating tasks, tracking follow-up discussions, and managing regular healthcare activities feels simple during normal use. I also like that workflows, pipelines, contacts, activities, and tracking sections stay connected, which makes daily management feel more clear instead of scattered. Features related to contact tracking, activity updates, task reminders, workflows, pipelines, and communication history help keep consultation and healthcare related activities more properly arranged during daily work. I also find the dashboard helpful because important activities and pending tasks can be checked without opening too many different sections repeatedly. Updating activities, reviewing completed follow-ups, and handling consultation related tracking feels more comfortable during regular use. Nimble CRM has been useful for keeping healthcare follow-ups, routine communication, consultation tracking, and educational activities more manageable from one place. Overall, Nimble CRM has been useful for managing follow-ups, consultation activities, and daily task tracking more comfortably during regular healthcare and nutrition related work. **What do you dislike about Nimble CRM?** I like the overall activity and follow-up system of Nimble CRM, but sometimes after adding a new task or activity, the update does not appear instantly in the list and a quick refresh is needed before the latest activity becomes visible properly. It is not a major issue during regular work, though slightly faster real-time updating would make task handling feel more smooth during busy schedules. **What problems is Nimble CRM solving and how is that benefiting you?** NimbleCRM is helping me keep follow-ups, consultation activities, and daily communication more properly managed during regular work. Earlier, handling reminders, pending activities, and follow-up tracking from different places used to become a little difficult during busy schedules. Now it is easier to create activities, manage follow-up tasks, track completed work, and organize healthcare related communication from one place. Features related to activities, pipelines, reminders, contact tracking, and task management help keep daily work more properly arranged during regular healthcare and nutrition related activities. Another benefit for me is that handling multiple follow-ups and routine tasks together feels less confusing because pending and completed activities stay connected inside one system. It also helps save time while checking regular updates and consultation related tasks during daily work. ### 3. Unified Contact Communication with Easy Onboarding, Kanban Pipelines, and a Great UI **Rating:** 4.5/5.0 stars **Reviewed by:** Konjengbam M. | BDR, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Nimble CRM?** I really love this platform for its capability to bring all communication of my contacts whether it be from my email or other social media under an integrated view. This enhances the communication experiences with all the contacts enabling to co-ordinate on various platform. Other than this, It adds the missing information of the contacts by pulling in from various sources. The browser extension capability of this platform makes this platform more accessible. The onboarding process of this platform was really easy and fast. I also love the user Interface of this platform. The pipeline management of this platform is also made really easy with its Kanban Board allowing user to customize it with simple drag and drop feature. This Workflow management also increase productivity by improving the efficiency and effectiveness of the users. **What do you dislike about Nimble CRM?** I love most part of this platform but I felt that the automation of workflow can be made more better. Other than this I also wish that this platform could integrate more with other communication platform enabling to schedule and keep communicating. I also felt that the mobile application was not very efficient as it online platform. **What problems is Nimble CRM solving and how is that benefiting you?** This platform makes communication with clients or contacts more organized and efficient. The generated leads can also be manage very easily by this platform. We can also find the connections ensuring us a better way to approach the required contact. All this features assist in improving productivity in our Organization. ### 4. A great and feature packed CRM for beginners to experts **Rating:** 4.5/5.0 stars **Reviewed by:** Moose W. | Voice Over Artist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Nimble CRM?** I like that I can create workflows and monitor my time in each stage of them. For instance, I can set up a stage for 'initial contact' with a potential client, then have another stage titled '2 week followup' and so on. Each stage can tell me how long each client has been in it so I can stay on top of things. The Prospector is genius. Saves time in cultivating client info. LOVING the Sequence feature. Saves me SO much time and is very effective. They're customer service is great too. If I have a question they usually get back to me within an hour. **What do you dislike about Nimble CRM?** There are some occasional bugs but the support team is usually pretty quick about addressing them. **What problems is Nimble CRM solving and how is that benefiting you?** Staying on task with contacting potential leads. I've been able to cold email people/companies and actually hear back from them. ### 5. Nimble CRM: Relationship-Focused, Lightweight CRM for Inbox and Social Media **Rating:** 4.0/5.0 stars **Reviewed by:** Lasha F. | Behavioral Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Nimble CRM?** Nimble CRM puts the emphasis on relationships, not just on storing data. It’s a great fit for anyone who spends most of their time in their inbox and on social media. If you’re looking for a lightweight, social-focused way to manage and stay on top of your network, it’s an excellent choice. **What do you dislike about Nimble CRM?** Nimble CRM has several notable drawbacks that can be especially frustrating for power users or growing teams. The biggest issue I’ve run into is the restrictive 2GB storage limit per user, which fills up fast because the system syncs your entire email history. Once you hit that cap, you’re essentially pushed into paying for expensive monthly add-ons just to keep things running. **What problems is Nimble CRM solving and how is that benefiting you?** Without a CRM, your business details can easily end up scattered across mental notes, sticky notes, multiple spreadsheets, and buried email threads. A CRM serves as a “single source of truth,” bringing that information together in one place so it’s easier to find, track, and rely on. ### 6. Nimble CRM: Easy to Use and Ideal for Small Business Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Nosheen K. | Data Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Nimble CRM?** The best thing I like about Nimbal CRM is that it’s very easy to use. It’s a very good CRM software for small businesses, and it can be used easily for team management as well as other software management. **What do you dislike about Nimble CRM?** I don’t dislike anything about Nimble CRM. **What problems is Nimble CRM solving and how is that benefiting you?** I use Nimble CRM mainly for web forms, contact management, and email marketing, because managing all of these workflows can be done easily in a simple way. ### 7. experience with an excellent CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Donald A. A. | President/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Nimble CRM?** As a small business owner, I have tried several software programs to help me keep an up-to-date and comprehensive contact process with both current clients and potential leads. This program stood out for being intuitive, fairly easy to use, and it fulfilled all of my requirements. What's more is that this is relatively inexpensive and they are particularly sensitive to small business operations. **What do you dislike about Nimble CRM?** Utilizing voice recognition software directly into the email and letter writing process was not particularly easy. Dragon has made some changes, it is easier but not flawless. Also, coping and pasting from a Word file into email sequencing needs some work **What problems is Nimble CRM solving and how is that benefiting you?** initiating and maintaining a comprehensive flow of appropriate marketing information and outreach ### 8. Extremely Intuitive, Time-Saving, and Backed by Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha D. | Voice Actor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Nimble CRM?** Extremely intuitive which saves me time! Nothing is "hidden", I can find things quickly, easily, and of course, the support is out of this world: fast, kind, thorough. **What do you dislike about Nimble CRM?** The cap on automations and the pay scale - it's an AMAZING base price for what it is, but when you start needing more diverse features, it adds up. **What problems is Nimble CRM solving and how is that benefiting you?** Keeping my leads organized and most importantly, keeping it easy and mindless for me to track staying in touch with them. This benefits me because it frees up my brain space to go after other things, while completely worry-free that no one will get left behind. ### 9. Perfect for Relationship-Driven Sales Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Vanshika K. | cfa level1 passed, Capital Markets, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Nimble CRM?** Nimble CRM helped me a lot in my business or work. I can easily manage customer relationships, contacts, and sales participants. It's best suited for teams focusing on relationship-driven sales who need a simple, integrated, and accessible solution. I can track deals through customized, visual pipelines. I use Kanban boards to manage task dependencies and deadlines, and I value the AI-powered chatbots. It was very easy to set up Nimble CRM. **What do you dislike about Nimble CRM?** The most critical areas include cost predictability and usability. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble CRM helps me easily manage customer relationships, contacts, and sales participants. It addresses problems like contact management and email marketing while offering a simple, integrated solution for relationship-driven sales teams. ### 10. Nimble practices "human-first" **Rating:** 5.0/5.0 stars **Reviewed by:** Mike W. | Founder. Principal., Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2017 **What do you like best about Nimble CRM?** Nimble takes out about 70% of the work required to find, understand, capture, tag, and contact people. The result is you have more time to work on relationships with people instead of massaging their data. **What do you dislike about Nimble CRM?** I'd like Nimble to offer several operating modes with proactive hints for new users and a more streamlined interface for power users. **Recommendations to others considering Nimble CRM:** Be thoughtful when importing data from multiple sources, especially before you start sending out communications or doing tagging. I had to do it a few times to get it right. (Not a big deal, it only took 30 minutes to redo everything ;-) **What problems is Nimble CRM solving and how is that benefiting you?** As we shift gears into a new operating paradigm (advisory versus consulting), nimble is helping us categorize and reconnect with former clients, partners, and refer efficiently and successfully. ## Nimble CRM Discussions - [Pre-populated database](https://www.g2.com/discussions/pre-populated-database) - 3 comments, 2 upvotes - [What is nimble software?](https://www.g2.com/discussions/what-is-nimble-software) - 2 comments, 1 upvote - [When can we get seamless integration to Apple Mail and calendar?](https://www.g2.com/discussions/30470-when-can-we-get-seamless-integration-to-apple-mail-and-calendar) - 1 comment, 1 upvote - [Are Features listed under SalesForce Integration otherwise available?](https://www.g2.com/discussions/are-features-listed-under-salesforce-integration-otherwise-available) - 1 comment, 1 upvote - [How do I incorporate Smart contacts when using Nimble?](https://www.g2.com/discussions/15568-how-do-i-incorporate-smart-contacts-when-using-nimble) - 2 comments, 1 upvote - [View Nimble CRM pricing details and edition comparison](https://www.g2.com/products/nimble/reviews/nimble-crm-review-9614072?section=pricing&secure%5Bexpires_at%5D=2026-06-03+12%3A59%3A52+-0500&secure%5Bsession_id%5D=2c1a9905-f109-46a3-a4c2-dae5c8605e3d&secure%5Btoken%5D=5475ba2f8989c65dea8142e5ef6d828f8fef46340322c66a075f8b030eb36f2f&format=llm_user) ## Nimble CRM Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) ## Nimble CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Data Availability** - Contact Data Availability - Company Data Availability - Industry Research Availability - Technographic Data Availability **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Analytics** - Open Rates - Link Activity - Attachment Activity **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Generative AI** - AI Text Generation **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - User, Role, and Access Management - Performance and Reliability - Reporting/Dashboards - Mobile User Support - APIs **Administrative** - Integration - Employee Structure - Behavior Monitoring **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - Connections - Reporting - Messaging ## Top Nimble CRM Alternatives - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,004 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) - 4.3/5.0 (1,406 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,196 reviews)