--- title: Nimble CRM Reviews meta_title: 'Nimble CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1114 reviews by the users' company size, role or industry to find out how Nimble CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1114 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Nimble CRM Reviews **Vendor:** Nimble **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,114 ## About Nimble CRM Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity. ## Nimble CRM Pros & Cons **What users like:** - Users find Nimble CRM's **ease of use** and quick integration invaluable for managing customer information efficiently. (35 reviews) - Users value the **easy integrations** of Nimble CRM, enhancing functionality with seamless connectivity to various apps. (21 reviews) - Users value the **helpful customer support** of Nimble CRM, facilitating quick assistance for effective usage. (20 reviews) - Users value the **intuitive design** of Nimble CRM, enabling effortless information management and seamless integrations. (19 reviews) - Users praise the **quick and responsive customer support** of Nimble CRM, enhancing their overall experience and efficiency. (17 reviews) - Users appreciate Nimble CRM for its **user-friendly features** that provide excellent value for small businesses. (17 reviews) - Users value the **convenient contact information management** of Nimble CRM, facilitating quick access and efficient organization. (14 reviews) - Users appreciate the **seamless integration** with LinkedIn and Facebook, enhancing data management and communication capabilities. (14 reviews) - Time-saving (13 reviews) - Automation (12 reviews) **What users dislike:** - Users feel the **email automation features are missing** , limiting customization and functionality compared to other products. (13 reviews) - Users express frustration with Nimble CRM's **limited features** , particularly in automation and app functionality. (9 reviews) - Users find Nimble CRM **expensive** compared to cheaper and free alternatives, especially with additional costs for features and contacts. (8 reviews) - Users face **integration issues** with Nimble CRM, struggling with syncing data across different platforms and workflows. (6 reviews) - Users find the **limited customization options** hinder their ability to tailor Nimble CRM to specific needs. (6 reviews) - Users find Nimble CRM to be **not user-friendly** , often struggling with complex interfaces and buggy features. (6 reviews) - Users express frustration with **limited outreach and integration issues** in Nimble CRM, affecting overall usability and efficiency. (5 reviews) - Users find a **challenging learning curve** with Nimble CRM's features, requiring extra time to master the system. (5 reviews) - Users face **email issues** with Nimble, including limits on outreach, duplicate emails, and lack of inbox subfolder access. (4 reviews) - Not Intuitive (4 reviews) ## Nimble CRM Reviews ### 1. Not completely reliable **Rating:** 1.0/5.0 stars **Reviewed by:** Raffaella C. | Executive Assistant to the President - Marketing Manager - Customer Care, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Nimble CRM?** Nimble could be useful for quickly finding information about customers and tracking all communications with them. However, in practice, not all emails are tracked; it doesn't connect properly with Outlook, and emails are frequently lost. **What do you dislike about Nimble CRM?** If you don't copy yourself on each and every email, you won't see them in Outlook. If you don't store a copy of the emails in the general Outlook archive, you won't be able to access them. I usually have dedicated folders for each customer, but these aren't accessible to Nimble, so I have to duplicate each email every time. I'm working to make Nimble work, but it should be the opposite **What problems is Nimble CRM solving and how is that benefiting you?** almost none ### 2. If it wasn't for poor support I might still be using it today. **Rating:** 0.5/5.0 stars **Reviewed by:** Luiz C. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2018 **What do you like best about Nimble CRM?** The social selling aspect. Nimble was super easy to use. **What do you dislike about Nimble CRM?** I was on a legacy plan and they decided to delete my data one day without warning me. Bad experience with Nimble, they deleted my data and never emailed me, I have no idea what the product looks like in 2024 but I'm still upset I invested so much time in it. **What problems is Nimble CRM solving and how is that benefiting you?** CRM. ### 3. Stuck in time **Rating:** 1.0/5.0 stars **Reviewed by:** Jim H. | Co-Founder, Co-CEO & COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2022 **What do you like best about Nimble CRM?** The integration with social media feeds is helpful. I like that it integrates with Zapier, though it is pretty limited. The price is quite reasonable. And the reminders to follow up with people are convenient. **What do you dislike about Nimble CRM?** The email templates feature is a mess. The formatting is wrong and the management of templates is extremely dated. Managing pipeline stages is also cumbersome. The whole app, in fact, seems stuck in time. I used it for the first time about 10 years ago and it has not been enhanced much since then. I think the founder has moved on to other interests. **What problems is Nimble CRM solving and how is that benefiting you?** We used it to have an easier and more transparent way to manage our sales pipeline. For this one feature it was helpful and did make it easier to manage the pipeline. ### 4. Good product but a little slow to use **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Nimble CRM?** it works with gsuite which is what i needed **What do you dislike about Nimble CRM?** its quite slow - when you have lots of crm data it takes a while to load **What problems is Nimble CRM solving and how is that benefiting you?** we wanted to find a crm that was easy to use, needed no training and saved time for the sales team ### 5. False advertising... doesn't 2 way sync without purchasing additional costly program. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Nimble CRM?** Social Media Integration and search capabilities. **What do you dislike about Nimble CRM?** doesn't 2 way sync without purchasing additional costly program. **Recommendations to others considering Nimble CRM:** Stay away, they wouldn't make it right or refund any portion of the cost. **What problems is Nimble CRM solving and how is that benefiting you?** Learned how to spend tons of hours trying to sync with a CRM that is not capable of this. ### 6. Won’t Stop charging my credit card !!! **Rating:** 0.0/5.0 stars **Reviewed by:** Morgan D. | CEO, Utilities, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Nimble CRM?** It Dora’s CRM function, have t used for must be over a year but still be charged. At whits end and now have to take this step to put an end to it. **What do you dislike about Nimble CRM?** Wont stop charging my card, they want photos of my credit (wasn’t required to sign up interestingly) The system has not been touched for around a year and when it was, it was to attempt to shut the account. **What problems is Nimble CRM solving and how is that benefiting you?** We use an alternative product. If we wanted to use the product we would be happy to pay for it. We don’t want or need it. I look forward to removing this review when my credit card iautopay is ceased and back charges credited. ### 7. not bad - lost LinkedIn Integration **Rating:** 0.5/5.0 stars **Reviewed by:** Paul L. | Technology, Sales and Executive Search, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2016 **What do you like best about Nimble CRM?** really easy to use and integrate with social media. **What do you dislike about Nimble CRM?** The loss of LinkedIn integration was why I wanted to use it in the first place. **What problems is Nimble CRM solving and how is that benefiting you?** Keep track of prospects **Official Response from Joe Kelly:** > Hi Paul, Thank you for taking the time to review Nimble. We agree that the loss of LinkedIn's integration to Nimble was not a great experience, but we also want to note that this loss is shared by all CRMs in the marketplace, it is not isolated to Nimble. While LinkedIn is a strong network, we feel that the pillars to building strong relationships occur outside of LinkedIn, be it a phone call, an email follow-up, or an in-person meeting. You may still bring Nimble with you to work on LinkedIn via our Smart Contacts App, available at www.nimble.com/widget, and you can use the power of Nimble to successfully schedule and track follow-ups with your prospects. Best, Joseph ### 8. Not creating any value **Rating:** 0.0/5.0 stars **Reviewed by:** Marek O. | CEO, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2014 **What do you like best about Nimble CRM?** Nice layout, nice UX, nice email look, but no value created. **What do you dislike about Nimble CRM?** Nimble does not integrate correctly with Office 365 (even though it says so on website). Have tried to work with support on that, but support just "bounces" saying that there are problems with Office365 platform caused by Microsoft. If the integration is not actually working as expected, it should not be advertised as it integrates. Also, the app for Outlook Online was loaded fine, but didn't correctly exchange data with nimble account. Actually nimble is just aggregating linkedin/twitter feeds for me, which does not create any value and generates a lot of unneeded information. **Recommendations to others considering Nimble CRM:** If you need a real CRM with opportunity tracking, sales reports, etc. then Nimble is not what you are looking for. **What problems is Nimble CRM solving and how is that benefiting you?** None has been positively influenced by numble **Official Response from Joe Kelly:** > Hi Marek, Thank you for sharing your feedback about Nimble. We have improved our Office365 integration to work within Outlook on the desktop and in the Outlook Web App. Our Smart Contacts App also works within Outlook Address Book online to allow you to add Nimble records right from your Address Book with a simple click. We are also planning to integrate with their new Calendar and Contacts API in 2016. If you ever want to give this integration another try, please don't hesitate to reach out to us. Best, Joseph ### 9. Nimble Review **Rating:** 1.0/5.0 stars **Reviewed by:** Hank W. | Sales Mgr, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2014 **What do you like best about Nimble CRM?** Overall, Nimble is simply not intuitive. Likewise, a recent Webinar by Nimble on how to use Nimble failed miserably, and there was no auto-rescheduling of a make-up webinar. It's as if the people from Nimble walk around in their own little world. **What do you dislike about Nimble CRM?** Program is not intuitive and customer support is far from being genuine. **What problems is Nimble CRM solving and how is that benefiting you?** The intent is to use CRM to categorize new business contacts / leads, to record info sharing and to schedule follow-up as needed. So far, I have realized only frustration, with no benefits, from my use of Nimble. The sad situation is that I am the "test" employee to see if Nimble will work for the rest of our organization; my recommendation will be quite easy - NO! ### 10. Good idea but needs work **Rating:** 0.5/5.0 stars **Reviewed by:** Andy M. | Real Estate Agent, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2014 **What do you like best about Nimble CRM?** The social media connections for a CRM solution are great - but that's the whole point of the solution **What do you dislike about Nimble CRM?** No email integration for those of us that are heavy email users. Also no phone support, you can only tweet to Nimble for assistance. Their mobile app has very limited functionality **Recommendations to others considering Nimble CRM:** Look at Contactually - this CRM connects your email accounts and social media accounts so you can see a history of all of your interactions with a contact. It costs more but works well and they have both phone and GoToMeeting support **What problems is Nimble CRM solving and how is that benefiting you?** I am no longer a user of Nimble because of the lack of phone support - which is critical when setting up a new system, and because there isn't any email integration. ### 11. Close, but is not able to push it over the finish line **Rating:** 1.0/5.0 stars **Reviewed by:** Ken H. | Principal, Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2014 **What do you like best about Nimble CRM?** I love the fact it woudl help me manage my contacts. It woudl have helped me identify contacts I should reach out to and let me know the ones I am ignoring. **What do you dislike about Nimble CRM?** TH elack of true integration with LinkedIn (being able to track who I have messaged and interacted with on linkedIn is a big problem. The other problem is th lack of connectivity to Office365 e-mail accounts. I could have lived with the linkedin issue, but the e-mail was a huge issue for me. **Recommendations to others considering Nimble CRM:** Use the trial to see if it actually has everythign you need. **What problems is Nimble CRM solving and how is that benefiting you?** I was trying to find a system that woudl allow me to maintain contact with critical business contacts on a regular bases. ## Nimble CRM Discussions - [Pre-populated database](https://www.g2.com/discussions/pre-populated-database) - 3 comments, 2 upvotes - [What is nimble software?](https://www.g2.com/discussions/what-is-nimble-software) - 2 comments, 1 upvote - [When can we get seamless integration to Apple Mail and calendar?](https://www.g2.com/discussions/30470-when-can-we-get-seamless-integration-to-apple-mail-and-calendar) - 1 comment, 1 upvote - [Are Features listed under SalesForce Integration otherwise available?](https://www.g2.com/discussions/are-features-listed-under-salesforce-integration-otherwise-available) - 1 comment, 1 upvote - [How do I incorporate Smart contacts when using Nimble?](https://www.g2.com/discussions/15568-how-do-i-incorporate-smart-contacts-when-using-nimble) - 2 comments, 1 upvote - [View Nimble CRM pricing details and edition comparison](https://www.g2.com/products/nimble/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A18%3A31+-0500&secure%5Bsession_id%5D=49c7e259-b87f-496c-b459-0e1bfb0be664&secure%5Btoken%5D=55d3c3e311470b27d9593531b6018b6173948b812ef707e90983d4617a0c70a4&format=llm_user) ## Nimble CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Additional Functionality** - Calendar Sync - CRM - Conversation Intelligence - Lead Qualification - Strategic Planning - Customizable Reports - Visual Analytics - Customer Profiles - Activity Tracking - Alerts/Notifications - Contact Database - Lead Scoring - Data Import/Export - Data Cleansing - Prospecting Tools - Sentiment Analysis - Multi-Channel Data Collection - AI Copilot - Dashboard Creation - Engagement Tracking - Generative AI - Lead Generation - Interaction Tracking - Predictive Analytics - Customizable Templates - Collaboration Tools - For Sales Teams/Organizations **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Data Availability** - Contact Data Availability - Company Data Availability - Industry Research Availability - Technographic Data Availability **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Analytics** - Open Rates - Link Activity - Attachment Activity **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Email Categorization - Templates - Third-Party Integrations **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting/Tracking - Sales Reports - Incentive Management **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations - Calendar/Reminder System **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - User, Role, and Access Management - Performance and Reliability - Reporting/Dashboards - Mobile User Support - APIs - Deal Management - Sales Pipeline Management - Lead Management - Contact Management - Workflow Management - Territory Management - Sales Activity Management **Administrative** - Third-Party Integrations - Employee Structure - Behavior Monitoring **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - Connections - Reporting - Messaging - Real-Time Data - Intent Data - Sales Automation - Email Marketing - Real-Time Reporting **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top Nimble CRM Alternatives - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,057 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) - 4.3/5.0 (1,420 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews)