--- title: Nimble CRM Reviews meta_title: 'Nimble CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1115 reviews by the users' company size, role or industry to find out how Nimble CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1115 scale: '5' date_modified: '2026-07-13' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Nimble CRM Reviews **Vendor:** Nimble **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,115 ## About Nimble CRM Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity. ## Nimble CRM Pros & Cons **What users like:** - Users find Nimble CRM to be **user-friendly** , making it easy to adapt and manage essential business features. (25 reviews) - Users highlight Nimble CRM's **intuitive interface** , enabling quick access and easy navigation, enhancing productivity significantly. (16 reviews) - Users value the **seamless integrations** of Nimble CRM, enhancing productivity and ease of use in their workflows. (15 reviews) - Users rave about Nimble CRM's **exceptional customer support** , always ready to assist and enhance user experience. (14 reviews) - Users appreciate Nimble CRM for its **user-friendly features** that provide excellent value for small businesses. (13 reviews) - Users value Nimble CRM for its **helpful design and integration** , making information entry and communication tracking effortless. (13 reviews) - Time-saving (12 reviews) - Users value the **convenient contact information management** of Nimble CRM, facilitating quick access and efficient organization. (10 reviews) - CRM Integration (10 reviews) - Task Management (10 reviews) **What users dislike:** - Users express frustration over **missing features** and a restrictive storage limit that complicate their experience with Nimble CRM. (11 reviews) - Users express frustration over **limited features** in Nimble CRM, wishing for better tools and easier sync options. (8 reviews) - Users find Nimble CRM to be **not user-friendly** , often struggling with complex interfaces and buggy features. (6 reviews) - Users find Nimble CRM to be **expensive** , especially with additional costs for more features and storage limits. (5 reviews) - Users face **integration issues** with Nimble CRM, impacting sync capabilities and overall user effectiveness across platforms. (5 reviews) - Users find a **challenging learning curve** with Nimble CRM's features, requiring extra time to master the system. (4 reviews) - Users find the **limited customization** of Nimble CRM hinders adaptability and advanced reporting capabilities for scaling needs. (4 reviews) - Not Intuitive (4 reviews) - Bugs (3 reviews) - Users express frustration with **limited outreach and integration issues** in Nimble CRM, affecting overall usability and efficiency. (3 reviews) ## Nimble CRM Reviews ### 1. Nimble Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Nimble CRM?** Handling recalls through lists and employing tags proves effective. I appreciate the message tracking feature, along with the automatic upload of emails into Nimble. We've established call lists for both cold and warm leads, enabling easy categorization of clients. Additionally, the client rating system offers flexibility in evaluation. The unsubscribe functionality stands out as particularly robust. **What do you dislike about Nimble CRM?** I've also noticed that Nimble lacks an automated research tool, which could be a useful addition for gathering insights on contacts and prospects more efficiently. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble CRM streamlines contact management, tracks communications efficiently, and prioritizes leads effectively. With insightful data analytics, it enables tailored outreach and informed decision-making, ultimately driving better business results. ### 2. Nimble is a great CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Guillermo P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Nimble CRM?** The customization and the ability to manage different Pipelines with the same customers simultaneously. **What do you dislike about Nimble CRM?** They still need the Email Drip Campaigns feature. That will be great for us, helping drive more engagement with the customers without leaving the app. **What problems is Nimble CRM solving and how is that benefiting you?** With the dashboard, I can easily monitor my sales projections and the performance of my company. It gives me a clear overview of my business's current and future trends. ### 3. Powerful Tool that is simple to deploy and use **Rating:** 4.5/5.0 stars **Reviewed by:** Miguel A. Z. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Nimble CRM?** Quick and easy integration of existing MS Contacts, seemless messaging and tracking of activity when using MS 365 (outlook). Intuitive interface makes implentation simple. **What do you dislike about Nimble CRM?** We wish that we could more easily use it w/our SM messaging. **What problems is Nimble CRM solving and how is that benefiting you?** We are able to more easily keep track of key communications and events with our contacts. Ensures our communications remain timely. also use to ensure that project timelines are not missed. ### 4. Switched to Nimble from 17 Hats. Based on a colleague reccomendation I started Nimnle 1 year ago. **Rating:** 5.0/5.0 stars **Reviewed by:** T. Anthony Q. | Actor and Voice Over Artist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Nimble CRM?** The ability to add prospects through the Google add on. **What do you dislike about Nimble CRM?** The ability to build workflows/sequences is a bit too cumbersome requiring multiple steps **What problems is Nimble CRM solving and how is that benefiting you?** Tracking email interactions ### 5. Empowering Success: A CRM That Truly Understands Your Business Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Stuart R. | Founder & Principal Consultant , Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Nimble CRM?** Having explored numerous CRM systems for my small business, Nimble.com stands out in a league of its own. Here's why: Effortless Contact Creation: Contact management is one of the challenges I face daily. I consult for multiple clients and use Nimble to create and manage all my contacts seamlessly. Web Page Scraper Magic: The ability to capture contact details directly from web pages is brilliant. It's a game-changer, saving time and ensuring accuracy. It is a great tool to find emails and contact information. Smooth Integration with Office 365: Connecting Nimble to my 365 account was a breeze. This integration amplifies productivity, allowing for a unified workspace. Email Mastery: Not only can I effortlessly track individual emails, but orchestrating full-fledged email campaigns is also incredibly intuitive. The tracking features ensure I'm always in the loop about my outreach efforts. Deal Tracking & Dashboards: Nimble's deal tracking pages are straightforward and user-friendly. The dashboards provide a clear snapshot of ongoing deals, making monitoring progress easy and strategizing accordingly. I highly recommend Nimble for your small business **What do you dislike about Nimble CRM?** While Nimble.com offers a plethora of features that enhance the CRM experience, certain aspects could use some refinement: Duplicate Contact Dilemma: Managing duplicate contacts in Nimble can be challenging. It's not always straightforward, and I've spent extra time trying to merge or remove duplicates. Contact Integration Hiccups: While the integration feature is promising, it sometimes misses the mark. There have been instances where it either skips elements or, ironically, creates duplicate entries. This inconsistency can be a bit frustrating, especially when you're aiming for a streamlined database. Data View Challenges: Creating specific views of various data elements isn't as intuitive as I'd like. It often requires some trial and error to get the desired output. However, the results can be rewarding once you get the hang of it. Reporting Engine: On a brighter note, Nimble boasts an impressive reporting engine despite the aforementioned challenges. It's robust and provides valuable insights, compensating for the initial hurdles in data view creation. In summary, while Nimble.com has its strengths, these areas of improvement are worth noting for potential users. **What problems is Nimble CRM solving and how is that benefiting you?** I've often juggled various tasks in client management and business development, from managing diverse client lists to keeping track of countless emails and phone calls. Enter Nimble, a CRM that has helped me. Here's how: Unified Client Business Development: With multiple clients and their unique business development efforts, it's easy to get overwhelmed. Nimble streamlines this process, allowing me to manage and monitor each client's progress, ensuring no opportunity slips through the cracks. Centralized Contact Management: Gone are the days of sifting through multiple contact lists across different platforms. Nimble consolidates all my contacts into one unified system, making accessing and managing them more accessible. This centralization has been a massive time-saver and has reduced the chaos of scattered lists. Efficient Tracking of Communications: Keeping track of every email and phone call can be a Herculean task. Nimble's tracking feature ensures that I never miss a beat. Every interaction, whether it's an email or a phone call, is logged and easily accessible. This helps in follow-ups and ensures that I'm always in the loop regarding client communications. ### 6. Nimble **Rating:** 4.5/5.0 stars **Reviewed by:** Anna Marie C. | Project Expeditor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Nimble CRM?** The most helpful about Nimble is that it has an email blast feature that is very convenient when send out emails. **What do you dislike about Nimble CRM?** I don't like how the size of the letters change when you are sending an email because it takes some time to fix it. **What problems is Nimble CRM solving and how is that benefiting you?** It saves time in sending emails to a number of people. ### 7. The most viable for a real outbound sales effort **Rating:** 5.0/5.0 stars **Reviewed by:** Shirin E. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2017 **What do you like best about Nimble CRM?** I feel that may CRM systems are good respositories of data. You meet with folks and you enter data but this is usually done manually which is a major time waster for folks on a quota. With Nimble you can really go outbound. You can slice up data and use tags to really put together a territory or outbound strategy. When you get a conversation going in email, you can push the clients contact info into your Nimble CRM and immediately tag it. The best thing about Nimble, is that you don't need to create a bunch of tasks to stay in touch with clients, partners, and referrers. There's a simple function that allows you to turn on "keep in touch" where certain key contacts are brought up to your dash board as needing to be contacted. This can be set for daily, weekly, monthly, quarterly, or any custom interval you choose. I've been lured away from Nimble a couple of times by competitors with flashy features or crazy integrations. I always end up back at Nimble because what I sell is complex and requires strategy, account mapping, and precise follow up. **What do you dislike about Nimble CRM?** I initially felt that it didn't integrate with marketing apps very well but upon further research, I found several well known packages do integrate nicely. Some of Nimbles design asthetics and color choices could be a bit better too. **Recommendations to others considering Nimble CRM:** If you are doing inbound AND Outbound sales you need Nimble. It's not a repository of leads, it allows you to quickly build target lists to cold call and chase. **What problems is Nimble CRM solving and how is that benefiting you?** I stay in touch with folks that have wide gaps in their buying cycles. I can quickly bring in leads from anything on my screen like email or linkedin profiles. I can also look at accounts and map who I know and their my historical interactions with them. ### 8. Very Experienced **Rating:** 5.0/5.0 stars **Reviewed by:** Scott L. | Employee Benefits Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Nimble CRM?** Easy to use, user interface. Workflow and Pipeline tracking with templates. **What do you dislike about Nimble CRM?** If you need assistance or need immediate help, you will have to wait. They do not have a phone dialing capability to call prospects within Nimble. **What problems is Nimble CRM solving and how is that benefiting you?** Getting new customers for my business. Keeping in touch with current customers so I don't lose their business. ### 9. Good system, has lots of editable components **Rating:** 4.0/5.0 stars **Reviewed by:** Camilo A. | Communications Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Nimble CRM?** The UX is easy to use It's affordable, and each user has their own account, making it easy to understand who logged an idea The prospector tool is great and allows to add information from multiple places **What do you dislike about Nimble CRM?** The financial projections in the deals sections can not be stages (i.e if a project has multiple steps and the company will bill for each of those stage, there's no way to add that in nimble, you'll need to create multiple deals) **What problems is Nimble CRM solving and how is that benefiting you?** The email tool is not great; also, there are some privacy issues. The forecast tool doesn't have staged options that don't fit the requirements of many companies that do a pilot project and then new stages of the same one. Finally, even though it is simple to log activities, it could be easier an quicker and sync with google calendar to know when people met. ### 10. Overall Positive **Rating:** 5.0/5.0 stars **Reviewed by:** Barb L. | Voice Over Professional-Positive, Practical Voiceovers...in a Jiff!, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Nimble CRM?** It offers lots of features and integrations. **What do you dislike about Nimble CRM?** Right clicking to add contacts doesn't always work for me. **What problems is Nimble CRM solving and how is that benefiting you?** It's getting all my contacts into one place. I'm new to marketing myself, so I'm still getting organized. I'm a little puzzled as to how I'll actually "use" Nimble. ### 11. Early review **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan S. | Cybersecurity Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Nimble CRM?** The price point for what you get is a definite benefit. The customizable workflows are also a worthwhile feature. **What do you dislike about Nimble CRM?** Activity logging should be more integrated from your actual touchpoints. Emails and Click to Call should automatically log instead of manual intervention. **What problems is Nimble CRM solving and how is that benefiting you?** Grouping legacy interactions with contacts. ### 12. We have used other CRM's. Nimble is easy to use, keeps our business focused. **Rating:** 4.0/5.0 stars **Reviewed by:** Mike R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Nimble CRM?** We like the workflows, they make it easy to organise our projects, and the email tracking, this keeps us up to date on client and prospect activity. **What do you dislike about Nimble CRM?** Flexability on UX, we would like to be able to revise cerrtain aspects easily, like adding more lines to the email view, will make it easier to establish priority if we could read more of the email than one line. A chat widget would be nice to add to the website for instant communication with visitors. **What problems is Nimble CRM solving and how is that benefiting you?** Organising our business proceesses from workflows to client information and events. ### 13. Great Categorization of Contacts! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy S. | Voice Over Artist / Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Nimble CRM?** I love that you can select and categorize your database contacts! **What do you dislike about Nimble CRM?** I would love for the email tracking feature to work when I send out emails from my Gmail. **What problems is Nimble CRM solving and how is that benefiting you?** I can keep on track with my clients, I love that it's easy to send emails directly from Nimbble ### 14. Still Learning!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Dione m. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Nimble CRM?** I like the social media connection and I think I am going to like the deals pipeline. I am hoping it replaces TRELLO for me in managing orders. **What do you dislike about Nimble CRM?** I dont like that Companies become a contact. Thats kind of a pain. SOME things are a little difficult to navigate and there is a learning curve. I cant seem to get sync to my contact done well. Not sure what I am doing wrong. **What problems is Nimble CRM solving and how is that benefiting you?** I am hoping Nimble will solve my TRELLO problem. Currently we are copying the emails and info in Trello. I THINK that all of that can be easily seen in NIMBLE so my staff can review what has already been done etc. I am having a little bit of issue with easily entering some detials on the DEALS part. Would love to have some automation on the cards. ### 15. Best CRM I've used! **Rating:** 5.0/5.0 stars **Reviewed by:** Patti H. | Financial Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Nimble CRM?** CRM is super intuitive, very easy to navigate. Everything is available on my cell and easy to read. Most CRM's of this caliber are far more expensive as well. Love it! **What do you dislike about Nimble CRM?** Nothing, wish I started using this sooner. **What problems is Nimble CRM solving and how is that benefiting you?** Keeping everything organized and easy to access. Tracking calls, to-do's, etc ### 16. Nimble is a inexpensive CRM with a lot of value features that you see in the high end corporate CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin Q. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Nimble CRM?** There are several areas I like but the main one is the Work Flow area. This keeps me on task when trying to stay in contact with a new client or I also use it to stay on track with my projects. **What do you dislike about Nimble CRM?** I still like to use paper adn there are some issues with printing calendars and task sheets. There are a few pages that can also become cluttered and hard to find some information on theat specific page. **What problems is Nimble CRM solving and how is that benefiting you?** Keeping a schedule to stay in contact with my clients. ### 17. Nimble is easy to use and navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Bill M. | President & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Nimble CRM?** We are able to track various pipelines and work flow with Nimble and it allows all staff members to pick up where someone left off. **What do you dislike about Nimble CRM?** The mobile app is different than the CPU app **What problems is Nimble CRM solving and how is that benefiting you?** Organizational primarily but also tracking projects ### 18. Nimble CRM makes relationship management so easy and fast **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek M. | QA Lead, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2024 **What do you like best about Nimble CRM?** It's is extremely feature rich CRM which enables business teams to increase their reach and engagement with customers. **What do you dislike about Nimble CRM?** Some more workflows related to lead qualification, easier lead management & tracking could be added. **What problems is Nimble CRM solving and how is that benefiting you?** Core CRM for our team, organizing contacts, social reach, marketing and analytics ### 19. Best CRM we've used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Nimble CRM?** the customisation options - for visibility, workflows, product descriptions.. really couldnt ask for anything more! **What do you dislike about Nimble CRM?** Honestly - nothing! Every change i've wanted to make, I've been able to solve through customisation abilities **What problems is Nimble CRM solving and how is that benefiting you?** Categorisation of the sectors we outreach ### 20. Lean mean gets the job done machine. **Rating:** 4.5/5.0 stars **Reviewed by:** Hector B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Nimble CRM?** NimbleCRM is one of the easiest CRM solutions we've ever deployed in our businesses. We appreciate the easy of use and the lean interface that Nimble provides. The integrations with other saas providers make it one of the omits painless context management experiences out there. It has proven credibility and functionality that delivers. **What do you dislike about Nimble CRM?** We'd like to see upgrades and new features added to the application quicker. We are aware of versions and feature that have yet to be released that have been in the works for too long. Faster iterations would be a great improvement. **What problems is Nimble CRM solving and how is that benefiting you?** Managing the troves of contact data that exist across our businesses. With email and spreadsheets, data is too messy and not optimally easy to share. This is increased our sales cycle and issue tracking much quicker. ### 21. Great app for simple CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Nimble CRM?** Extremely friendly user interface, new functionality and integrations come out frequently. **What do you dislike about Nimble CRM?** Doesnt have the feature rich BPM and automation of more famous CRM's **What problems is Nimble CRM solving and how is that benefiting you?** As a small business, we needed visibility and process around outreach. ### 22. Nimble is a Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan D. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Nimble CRM?** Nimble helps me stay organized with various segments of my CRM and marketing needs. It's an essential piece of my marketing toolkit and comes in handy in so many other ways too. **What do you dislike about Nimble CRM?** I wish they had a desktop app! The web-based version is excellent, but I think it would be even more beneficial with a standalone app. **What problems is Nimble CRM solving and how is that benefiting you?** The single largest reason I use Nimble is to keep so much client information organized in a thoughtful way that allows me to segment different types of marketing to different client bases. This has allowed me to speak more specifically to a wider range of people. It keeps me up to date on important contacts, and I set reminders that keep people top of mind. ### 23. If it wasn't for poor support I might still be using it today. **Rating:** 0.5/5.0 stars **Reviewed by:** Luiz C. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2018 **What do you like best about Nimble CRM?** The social selling aspect. Nimble was super easy to use. **What do you dislike about Nimble CRM?** I was on a legacy plan and they decided to delete my data one day without warning me. Bad experience with Nimble, they deleted my data and never emailed me, I have no idea what the product looks like in 2024 but I'm still upset I invested so much time in it. **What problems is Nimble CRM solving and how is that benefiting you?** CRM. ### 24. A great multi-functional CRM tool for small businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Nimble CRM?** I love the group messaging feature, which allows me to contact my network easily and regularly. The customer support team are always quick and attentive to answering any questions or solving problems encountered. I use Nimble everyday to keep a track of my emails to contacts as well as deals that are in my funnel. **What do you dislike about Nimble CRM?** There are occasionally glitches or issues with the software, but I have to say, everytime I've logged a problem, it's been dealt with swiftly by both the customer service team and the engineers. **What problems is Nimble CRM solving and how is that benefiting you?** It's streamlining my marketing efforts, which allows me to spend more time researching potential leads to add to my CRM. ### 25. I find it user friendly and helps me stay organized. **Rating:** 4.0/5.0 stars **Reviewed by:** Robert W. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Nimble CRM?** I love how it organizes my emails to my contacts and allows me to track group email activity. **What do you dislike about Nimble CRM?** I do not have any dislikes regarding Nimble. **What problems is Nimble CRM solving and how is that benefiting you?** Email tracking ### 26. Nimble - My user experience review **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia K. | Associate Business Manager , Business Supplies and Equipment, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2024 **What do you like best about Nimble CRM?** Its deployment and integration with the third party softwares is so simple and straightforward.it is eay to learn and navigate through its helpful features.It easily integrates with sale tool to ensure streamlined workflow within the organisation. Its dashboard is clear and nice making it easy for sales deal tracking. The customer support team is nuch responsive to customer queries. **What do you dislike about Nimble CRM?** I have really enjoyed the service, it capabilities are excellent **What problems is Nimble CRM solving and how is that benefiting you?** Its user friendly and its implementation is much simpler, ### 27. Review of Nimble CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Nimble CRM?** Using Nimble CRM makes networking more efficient. The ability to sort, tag and group contacts saves lots of time and effort. **What do you dislike about Nimble CRM?** Nimble CRM does not integrate with ASANA. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble CRM is solving the workflow management task which benefits me tremendously as I can see each stage of progression with contacts. ### 28. Great intuitive solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Nimble CRM?** The integration with outlook and the ability to customize. **What do you dislike about Nimble CRM?** It does not find email in inbox subfolders. No one in my firm leaves email in their inbox it all gets filed in subfiles. I'd love that to be updated. Also you cannot schedule send email campaigns. **What problems is Nimble CRM solving and how is that benefiting you?** Making it much easier to keep up with reachouts to contacts. ### 29. Nimble as marketing management **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle A. | Marketing Project Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Nimble CRM?** The possibility of being able to import contacts is quite simple at different levels, the reports of records are editable managing to keep updated all the platforms we use for data collection, the possibility of having real-time information allows our teams to move much more effectively when collecting customers. **What do you dislike about Nimble CRM?** We find it quite problematic that sometimes not all information reaches the cloud causing us to lose information that may be critical to us, causing loss of time and opportunities, the interface could be more customizable based on the needs of each company, however it is very generic which can undoubtedly improve. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble automates through the collection of information the way in which we do marketing, our promotional campaigns are much more accurate and manage to capture more customers by understanding the needs of consumers, with Nimble we have increased our sales force and we have grown exponentially in our goals. Nimble is positioned as an excellent tool for customer management through which we can extract information from potential customers directly from their social networks, allowing us to know excellent data and then coordinate offers and services that are attractive to these potential customers, allows us to manage the quality of our processes quite effectively. ### 30. Straight forward CRM functionality compared to other free options for small business. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Nimble CRM?** Browser extension, social contact builder, email tracking and easy to use workflows. Ready to go from day one with easy to configure integrations to Google workspace. Very easy to implement once you get started. I am a daily user. **What do you dislike about Nimble CRM?** The browser extension could capture more information from LinkedIn profiles which would save some more time, such as contact email and phone number when provided. Might be an API issue on the LinkedIn side. **What problems is Nimble CRM solving and how is that benefiting you?** Keeping track of social selling activities on top of all other things you expect from a CRM (pipeline, actions, messages, etc.) ### 31. Excellent **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Nimble CRM?** It has constant training, you can search by any field if you wish, it connects Facebook, LinkedIN to the CRM if they are on them. You can set any new field you wish to keep data and search for it. **What do you dislike about Nimble CRM?** They need to show all the things you can do with Nimble. Instead of having to discover them. It is hard to learn all the things you can do with Nimble. **What problems is Nimble CRM solving and how is that benefiting you?** It takes too long for incoming emails to get to Nimble. ### 32. Fantastic CRM with Office 365 Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Lesley L. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Nimble CRM?** I was looking for a CRM system that would integrate with Office 365 and in particular be able to log all email communication against a contact. This ticks every single box **What do you dislike about Nimble CRM?** Tags. You seem to have to create Tags for each part of the system which is frustrating. In other CRM systems there are just one set of Tags and that covers if you are in workflow, deals or activity **What problems is Nimble CRM solving and how is that benefiting you?** Keeping all information together in one place so you can see all interaction with clients To have the ability to easily move the contacts by clicking and dragging each step of the process Leads to pipeline to action ### 33. Awesome and Efficient CRM experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Nimble CRM?** I can easily mass upload/import my contacts to nimble. And send out several emails while tracking the thread in nimble. **What do you dislike about Nimble CRM?** Something that can be helpful would be a do not call/blacklist option for all the accounts I put on nimble. **What problems is Nimble CRM solving and how is that benefiting you?** tracking data/contacts in our system ### 34. Nimble CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Nimble CRM?** I find it one of the more straight forward CRM's for tracking both projects and interactions with clients and prospects. Customer support is always responsive and timely. **What do you dislike about Nimble CRM?** The mobile version isn't as feature rich as the desktop. **What problems is Nimble CRM solving and how is that benefiting you?** Workflow management and not missing key interactions with clients. ### 35. Collaborative CRM for a sales team **Rating:** 4.0/5.0 stars **Reviewed by:** Ed C. | Senior Vice President of Enterprise Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Nimble CRM?** It's untuitive to use. The functionality is robust with a wide amount of data fields, scheduling tasks and delegation. Email tracking is the best feature. **What do you dislike about Nimble CRM?** The data model doesn't seem to easily adapt to an account with multiple sites. You just set them up as a separate company. I have not yet gotten it to import all of the data fields in a profile person from LinkedIn. There is some re-typing every time. **What problems is Nimble CRM solving and how is that benefiting you?** Our biggest benefit is to coordinate across a sales team so we don't have multiple reps covering an account. It is invaluable for that function alone. ### 36. How we communicate with our community **Rating:** 4.5/5.0 stars **Reviewed by:** Julia M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Nimble CRM?** We can easily do a segment search and send a group email. **What do you dislike about Nimble CRM?** It was a bit wonky at first but has improved lots. **What problems is Nimble CRM solving and how is that benefiting you?** Keeping in touch with different segments of our community ### 37. Easy to use easy to learn **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2018 **What do you like best about Nimble CRM?** I live the way you can integrate with LinkedIn via a Chrome Extension and the fact that it has a very user friendly mobile app **What do you dislike about Nimble CRM?** Waiting patiently for the scheduled email feature **What problems is Nimble CRM solving and how is that benefiting you?** Keep track of prospects and clients ### 38. Robust product with good support **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin L. | CPA - MBA - CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Nimble CRM?** Although I like the price point, features are quite robust. I like that I can look at weighted potential revenue, it pulls in my email and has a good dashboard. **What do you dislike about Nimble CRM?** Wish it had more social integrations. It is a little difficult to learn how to do what you need done but support is good and this is partially due to the number of features this platform has. **What problems is Nimble CRM solving and how is that benefiting you?** keeping up with my revenue opportunities and stages of the sales process is extremely helpful. Also the abiltiy to schedule follow up on opportunities help the funnel ### 39. Nimble made me see the true value of a CRM! **Rating:** 5.0/5.0 stars **Reviewed by:** Javier D. | Tour Guide, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Nimble CRM?** User friendly design, and the toolbar extension makes find and adding contacts super easy. **What do you dislike about Nimble CRM?** I am looking forward to the integration wtih gmail that allows you to schedule emails to be sent on Nimble directly. **What problems is Nimble CRM solving and how is that benefiting you?** Keeping track and reaching out to potential customers. ### 40. A very intelligent tool **Rating:** 4.5/5.0 stars **Reviewed by:** Anna B. | Business Development Manager, Architecture & Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Nimble CRM?** The way it can add the contacts directly from the email platform. Also, the live contact update is awesome, the way it can search and complete all other contact info. **What do you dislike about Nimble CRM?** It is a pity that the Today dashboard page has such a poor design and graphics. I was using amo.crm (now kommo) precisely because of its amazing dashboard page graphics. The other thing is the options in certain fields, they are overwhelming and can be confusing. **What problems is Nimble CRM solving and how is that benefiting you?** One of the problems it helps solve is the fact that many email contacts lack more information and Nimble helps complete a lot that is missing. It also works amazingly well when sending off groups of emails, looking to the receiver as if we are sending a single unique email. ### 41. Once you figure it out, it's invaluable! **Rating:** 5.0/5.0 stars **Reviewed by:** Richard S. | English Teacher, Cambridge Examiner, Translator, Proofreader, Voice Artist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Nimble CRM?** Although the learning curve is a bit tricky, once you work it all out and configure it to suit your own needs, it's an amaing way to keep track of everyone and everything. **What do you dislike about Nimble CRM?** The only thing missing from Nimble's CRM is the ability to schedule group emails (or 'messages', as Nimble referes to them). Include this functionality and Nimble will be the perfect CRM!! **What problems is Nimble CRM solving and how is that benefiting you?** Nimble helps me keep track of the hundreds of leads I generate every week, and the wealth of information about each contact available through Prospector is astounding! ### 42. Best contact management CRM I saw on the market, exact fit with my business experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Edouard W. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Nimble CRM?** Everything around Contact management: action menu, stay in touch, linkedin enrichement Workflow easy and powerfull Notification of opened emails, **What do you dislike about Nimble CRM?** Reporting is very bad as it is always a question of custom reports.... or a segmentation by "needs" could be ok, example : Sales rep dynamisme : number of contacts number of new opportunity Market insight: highlight of best product performance .... **What problems is Nimble CRM solving and how is that benefiting you?** My opinion is that contacts are the center of everything, for me Nimble is a contact management platform ### 43. I had a great a experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Nimble CRM?** I like it because it helps me send emails in bulk. It saves me so much effort from sending emails to lead passes one by one. It also is very helpful in organizing things. **What do you dislike about Nimble CRM?** I don't really have anything I dislike about Nimble. **What problems is Nimble CRM solving and how is that benefiting you?** The problem of having the need to individually send the email to thousands of lead passes we have ### 44. Smart Email Sending **Rating:** 5.0/5.0 stars **Reviewed by:** Jeezalyn Khey F. | Project Expediter, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Nimble CRM?** CSV File Upload, unsubscribe link, saved template in email **What do you dislike about Nimble CRM?** Default font, spacing when the email is sent out **What problems is Nimble CRM solving and how is that benefiting you?** None so far ### 45. Easy, efficient and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Nimble CRM?** LinkedIn integration, Social feeds and contact work history. **What do you dislike about Nimble CRM?** I'd like to see a radius search around my current location. **What problems is Nimble CRM solving and how is that benefiting you?** Contact management ### 46. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** krish p. | Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Nimble CRM?** Very easy to use and integrate and add contacts too **What do you dislike about Nimble CRM?** the interface can be annoying to look at sometimes **What problems is Nimble CRM solving and how is that benefiting you?** Helps generate sales leads ### 47. Overwhelming **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Nimble CRM?** I like that I am able to see all my contacts across multiple services in one place and aggrigate that information into one contact file. **What do you dislike about Nimble CRM?** It is really difficult to find and merge duplicate contacts from across different accounts. It's also difficult to sort and remove empty contact files if someone has 200+ contacts saved in their address book. Social media lookup for contacts is not automated for the big 4 networks (Facebook, Instagram, Twitter (now X), and LinkedIn) making it harder to use Nimble for personal use. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble helps in filling in missing social and professional information about my contacts. ### 48. Organization Freak Gives A+ **Rating:** 5.0/5.0 stars **Reviewed by:** Ella B. | Vice President of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Nimble CRM?** Nimble allows room for customization in organization in which CRMs I have used in the past simply do not compare. **What do you dislike about Nimble CRM?** I wish there was an ability to have the name of the person or company on the tab name once you click on the contact info **What problems is Nimble CRM solving and how is that benefiting you?** The dashboard allows for a visual of numerical data, goals met/to be met, and tasks to complete in order to do so. ### 49. The perfect CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Nimble CRM?** Nimble fills a much needed gap between sales and community management - it's way more useful and thought out than most sales-only focused CRMs and was an absolute perfect fit for our startup. **What do you dislike about Nimble CRM?** My only gripe would probably be that it doesn't have more integrations / webhooks for our dev team to tap into! **What problems is Nimble CRM solving and how is that benefiting you?** Fast, effective insights without too much noise or overly compilcated configuration solves many problems for us around non-technical people using it for community management AND sales outreach ### 50. Great experience!! **Rating:** 4.5/5.0 stars **Reviewed by:** Camille F. | Manager, Creative Synch, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Nimble CRM?** Being able to organize all of my contacts in a clear way, I love the group messaging and also the "stay in touch" feature is very helpful! **What do you dislike about Nimble CRM?** mobile app could improve with reminders! **What problems is Nimble CRM solving and how is that benefiting you?** Maintaining my database of clients ## Nimble CRM Discussions - [Pre-populated database](https://www.g2.com/discussions/pre-populated-database) - 3 comments, 2 upvotes - [What is nimble software?](https://www.g2.com/discussions/what-is-nimble-software) - 2 comments, 1 upvote - [When can we get seamless integration to Apple Mail and calendar?](https://www.g2.com/discussions/30470-when-can-we-get-seamless-integration-to-apple-mail-and-calendar) - 1 comment, 1 upvote - [Are Features listed under SalesForce Integration otherwise available?](https://www.g2.com/discussions/are-features-listed-under-salesforce-integration-otherwise-available) - 1 comment, 1 upvote - [How do I incorporate Smart contacts when using Nimble?](https://www.g2.com/discussions/15568-how-do-i-incorporate-smart-contacts-when-using-nimble) - 2 comments, 1 upvote - [View Nimble CRM pricing details and edition comparison](https://www.g2.com/products/nimble/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+01%3A47%3A05+-0500&secure%5Bsession_id%5D=979c640e-5dd7-4f8d-ba8d-24727184d506&secure%5Btoken%5D=49477a00b1953697d4b40879266aba5876f66d735595225f09ba5e2697973945&format=llm_user) ## Nimble CRM Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) ## Nimble CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Data Availability** - Contact Data Availability - Company Data Availability - Industry Research Availability - Technographic Data Availability **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Analytics** - Open Rates - Link Activity - Attachment Activity **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Generative AI** - AI Text Generation **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - User, Role, and Access Management - Performance and Reliability - Reporting/Dashboards - Mobile User Support - APIs **Administrative** - Integration - Employee Structure - Behavior Monitoring **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - Connections - Reporting - Messaging ## Top Nimble CRM Alternatives - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,042 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) - 4.3/5.0 (1,418 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews)