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Compare Nimble CRM and Zoho CRM 
Featured Products
At a Glance
Market Segments
Small-Business (75.8% of reviews)
Small-Business (61.8% of reviews)
Entry-Level Pricing
$29.90 1 seat Per Month
Free
Nimble CRM
Star Rating
(1,109)4.5 out of 5
Market Segments
Small-Business (75.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.90 1 seat Per Month
Browse all 2 pricing plansZoho CRM
Star Rating
(2,877)4.1 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in overall user satisfaction, boasting a higher G2 Score compared to Nimble CRM. Users appreciate its powerful automation and affordable pricing, making it a great choice for small and growing businesses.
- According to verified reviews, Nimble CRM shines in its social media integration capabilities, with users highlighting its user-friendly design and customizable reporting options. This makes it particularly appealing for those who prioritize social engagement in their CRM strategy.
- Users say that Zoho CRM offers a more comprehensive suite of features, including robust reporting and integration with other Zoho apps. This versatility is often noted as a significant advantage for businesses looking for an all-in-one solution.
- Reviewers mention that Nimble CRM is highly accessible, especially on mobile devices, which enhances its usability for on-the-go professionals. The ability to easily access and manage contacts from anywhere is a key benefit for many users.
- G2 reviewers highlight that while Zoho CRM has a larger user base and more recent reviews, Nimble CRM's smaller community allows for a more personalized experience. Users appreciate the quick learning curve and the ability to capture social footprints effectively.
- According to recent feedback, Zoho CRM's implementation process is often praised for its intuitive onboarding, which helps new users get up to speed quickly. In contrast, some Nimble users have expressed a desire for more streamlined setup options.
Pricing
Entry-Level Pricing
Nimble CRM
Monthly
$29.90
1 seat Per Month
- 25,000 Contacts
- 2 GB/User Storage
- Microsoft 365 & Google Workspace Integration
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Nimble CRM
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.5
937
8.4
2,447
Ease of Use
8.9
942
8.3
2,465
Ease of Setup
9.0
434
8.0
1,236
Ease of Admin
9.0
394
8.0
1,018
Quality of Support
8.9
840
7.6
2,240
Has the product been a good partner in doing business?
9.1
385
8.0
994
Product Direction (% positive)
9.2
934
8.0
2,383
Features by Category
Sales Force Automation
8.9
698
|
Verified
8.5
1639
|
Verified
Feature Not Available
8.3
875
|
Verified
8.3
639
|
Verified
8.2
1558
|
Verified
8.3
666
|
Verified
8.2
1630
|
Verified
7.6
407
|
Verified
7.8
1186
|
Verified
8.3
443
|
Verified
8.4
669
|
Verified
7.7
382
|
Verified
7.9
1217
|
Verified
7.7
390
|
Verified
8.0
1208
|
Verified
8.2
470
|
Verified
8.2
1321
|
Verified
Marketing Automation
8.0
526
|
Verified
8.0
1340
|
Verified
7.9
467
|
Verified
7.9
1301
|
Verified
8.5
559
|
Verified
8.4
1533
|
Verified
7.7
413
|
Verified
7.9
1125
|
Verified
Customer Support
8.1
437
8.0
1200
|
Verified
8.3
458
7.9
1202
|
Verified
8.3
482
7.9
1235
|
Verified
7.7
368
7.8
1068
|
Verified
7.9
378
8.0
1112
|
Verified
Reporting & Analytics
7.8
540
|
Verified
8.2
1506
|
Verified
8.4
603
|
Verified
8.2
1557
|
Verified
7.8
462
|
Verified
8.1
1054
|
Verified
Mobile & Social
8.5
579
|
Verified
8.1
1080
|
Verified
8.7
650
|
Verified
8.0
1091
|
Verified
7.9
531
|
Verified
8.0
1198
|
Verified
Platform
7.7
308
|
Verified
8.1
862
|
Verified
8.0
282
8.1
831
|
Verified
8.1
285
|
Verified
8.4
857
|
Verified
7.0
141
8.1
647
|
Verified
6.5
128
7.8
547
|
Verified
7.5
243
8.1
718
|
Verified
8.8
324
|
Verified
8.4
841
|
Verified
7.7
225
8.1
661
|
Verified
Integration
8.3
299
|
Verified
8.3
649
|
Verified
7.8
272
|
Verified
8.1
635
|
Verified
7.5
256
|
Verified
8.0
598
|
Verified
Generative AI
6.2
75
8.2
181
Agentic AI - CRM
Not enough data
8.0
66
Not enough data
8.3
64
Not enough data
8.1
66
Not enough data
8.0
65
Not enough data
8.3
65
Not enough data
8.3
65
Not enough data
8.3
65
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Data Availability
9.0
428
Not enough data
8.7
414
Not enough data
8.1
322
|
Verified
Not enough data
6.7
24
Not enough data
Data Accuracy
8.7
416
Not enough data
8.7
404
Not enough data
6.9
23
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Feature Not Available
Not enough data
8.7
186
|
Verified
Not enough data
9.1
210
Not enough data
8.3
196
|
Verified
Not enough data
8.2
187
|
Verified
Not enough data
8.0
155
Not enough data
Features
8.5
338
Not enough data
8.4
344
Not enough data
8.4
334
|
Verified
Not enough data
8.6
367
|
Verified
Not enough data
8.8
405
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
395
|
Verified
Not enough data
8.1
363
|
Verified
Not enough data
8.6
375
|
Verified
Not enough data
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.5
73
Not enough data
8.8
74
Not enough data
8.8
74
Not enough data
8.9
74
Organization
Not enough data
8.7
75
Not enough data
8.4
74
Not enough data
8.6
74
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
76
Sales Analysis
Not enough data
8.4
70
Not enough data
8.4
74
Generative AI
Not enough data
8.2
28
Not enough data
8.1
28
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.8
160
Not enough data
8.8
156
Not enough data
8.3
145
Not enough data
8.2
141
Not enough data
8.9
154
Not enough data
8.8
152
Not enough data
8.5
147
Repeatability and Reportability
Not enough data
8.4
144
Not enough data
8.6
149
Not enough data
8.6
142
Not enough data
8.2
138
Not enough data
8.0
120
AI and Automation
Not enough data
8.3
146
Not enough data
8.5
145
Not enough data
8.3
139
Not enough data
8.1
133
Not enough data
7.8
125
Generative AI
Not enough data
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
98
Not enough data
8.6
93
Not enough data
8.6
97
Not enough data
8.4
89
Not enough data
8.8
56
Agentic AI - Customer Journey Mapping
Not enough data
7.1
12
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
77
Not enough data
8.7
75
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Customization
8.3
7
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
Additional Functionality
7.8
6
Not enough data
4.7
6
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
5.7
5
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
5.1
13
8.2
154
|
Verified
5.4
13
8.4
161
|
Verified
4.9
13
8.0
153
|
Verified
5.6
13
8.4
162
|
Verified
Personalization
6.4
15
8.5
178
|
Verified
5.5
14
8.6
179
|
Verified
7.4
14
8.6
185
|
Verified
5.8
15
8.4
172
|
Verified
Administrative
6.1
14
8.5
170
|
Verified
6.7
13
8.5
174
|
Verified
6.0
13
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
8.5
268
8.3
138
8.5
261
8.3
143
8.3
252
8.4
144
Customizations
8.6
281
8.7
148
8.3
259
8.8
145
8.6
279
8.8
146
8.1
251
8.7
142
8.5
273
8.7
147
Generative AI
6.3
60
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Data Sourcing
Not enough data
8.3
144
Not enough data
8.4
148
Not enough data
8.3
141
Not enough data
8.6
155
Not enough data
8.5
146
Predictive Analytics
Not enough data
8.6
146
Not enough data
8.3
138
Not enough data
8.1
123
Not enough data
8.2
129
Sales Management
Not enough data
8.5
153
Not enough data
8.3
130
Not enough data
8.5
144
Not enough data
8.8
151
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nimble CRM and Zoho CRM are categorized as Email Tracking, CRM, and Sales Performance Management
Unique Categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Sales Gamification, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Nimble CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.8%
Information Technology and Services
9.4%
Computer Software
5.9%
Management Consulting
4.8%
Internet
4.5%
Other
60.6%
Information Technology and Services
16.0%
Computer Software
9.9%
Marketing and Advertising
8.8%
Financial Services
3.6%
Real Estate
3.5%
Other
58.2%
Alternatives
Discussions
Does Nimble integrate with Quick Books Online Simple Start?
4 Comments
JK
Hi Kathy,
We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO...Read more
Pre-populated database
3 Comments
BM
No. Nimble doesn't offer any leads. You have to populate your database with your own contacts.Read more
Does Nimble integrate with Gmail/Outlook?
3 Comments
BM
Yes, Nimble integrates with both + with G Suite and Office365.Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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