# Nimble CRM vs Zoho CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoho CRM excels in overall user satisfaction, boasting a higher G2 Score compared to Nimble CRM. Users appreciate its **intuitive interface** and seamless integration with various outreach applications, making it a robust choice for managing sales processes.
- **Users say** that Nimble CRM is particularly user-friendly, making it a great option for small businesses. Reviewers highlight its **ease of use** and the ability to manage customer relationships effectively, which is ideal for teams focused on relationship-driven sales.
- **According to verified reviews** , Zoho CRM's implementation process is praised for being straightforward, with many users noting that the **initial setup** is quick and efficient. This contrasts with Nimble CRM, where some users have expressed a desire for more streamlined setup options.
- **Reviewers mention** that while Zoho CRM offers a free entry-level pricing tier, Nimble CRM's starting price of $29.90 is seen as a barrier for some small businesses. However, Nimble users appreciate the **value for money** with features like unlimited workspaces and automations.
- **Users highlight** that Zoho CRM provides a comprehensive suite of features for managing the entire sales process, including automation tools that help keep leads and follow-ups organized. In contrast, Nimble CRM is noted for its simplicity, which some users find limiting when it comes to advanced sales management features.
- **G2 reviewers indicate** that while Nimble CRM scores higher in areas like **quality of support** and **ease of setup** , Zoho CRM still holds its ground with a solid support team and a wealth of resources for troubleshooting, making it a reliable partner for businesses looking for comprehensive CRM solutions.



| | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 1,112 | 2,927 | 
| **Largest Market Segment** | Small-Business (75.7% of reviews) | Small-Business (61.7% of reviews) | 
| **Entry Level Price** | $29.90 1 seat Per Month | Free | 

---
## Top Pros & Cons

### Nimble CRM

Pros:
- Ease of Use (35 reviews)
- Integrations (21 reviews)

Cons:
- Missing Features (13 reviews)
- Limited Features (9 reviews)

### Zoho CRM

Pros:
- Ease of Use (270 reviews)
- Features (171 reviews)

Cons:
- Learning Curve (112 reviews)
- Integration Issues (70 reviews)

---
## Ratings Comparison
| Rating | Nimble CRM | Zoho CRM | 
|---|---|---|
  | **Meets Requirements** | 8.5 (941 reviews) | 8.4 (2483 reviews) | 
  | **Ease of Use** | 8.9 (946 reviews) | 8.3 (2503 reviews) | 
  | **Ease of Setup** | 9.0 (438 reviews) | 8.0 (1273 reviews) | 
  | **Ease of Admin** | 9.0 (396 reviews) | 8.0 (1023 reviews) | 
  | **Quality of Support** | 8.9 (844 reviews) | 7.6 (2275 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (387 reviews) | 8.0 (998 reviews) | 
  | **Product Direction (% positive)** | 9.2 (938 reviews) | 8.0 (2410 reviews) | 

---
## Pricing

### Nimble CRM

#### Entry-Level Pricing

Plan: Monthly

Price: $29.90 1 seat Per Month

Key Features:
- 25,000 Contacts
- 2 GB/User Storage
- Microsoft 365 & Google Workspace Integration

[Browse all 2 editions](https://www.g2.com/products/nimble/pricing)

#### Free Trial

Yes

### Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.

Key Features:
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities

[Browse all 5 editions](https://www.g2.com/products/zoho-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | 7.9/10 | 801 |
| **Zoho CRM** | 8.1/10 | 1969 |

#### Sales Force Automation

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Contact & Account Management** | 8.9 (702 reviews) ✓ Verified | 8.5 (1660 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.3 (877 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.3 (641 reviews) ✓ Verified | 8.2 (1573 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.3 (668 reviews) ✓ Verified | 8.2 (1636 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.6 (408 reviews) ✓ Verified | 7.8 (1186 reviews) ✓ Verified | 
| **Desktop Integration** | 8.3 (444 reviews) ✓ Verified | 8.4 (672 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.7 (383 reviews) ✓ Verified | 7.9 (1217 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.7 (392 reviews) ✓ Verified | 8.0 (1209 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.2 (471 reviews) ✓ Verified | 8.2 (1323 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Email Marketing** | 8.1 (529 reviews) ✓ Verified | 8.1 (1348 reviews) ✓ Verified | 
| **Campaign Management** | 7.9 (468 reviews) ✓ Verified | 7.9 (1305 reviews) ✓ Verified | 
| **Lead Management** | 8.5 (562 reviews) ✓ Verified | 8.4 (1544 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.7 (415 reviews) ✓ Verified | 7.9 (1129 reviews) ✓ Verified | 

#### Customer Support

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Case Management** | 8.1 (437 reviews) | 8.0 (1203 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.3 (458 reviews) | 7.9 (1205 reviews) ✓ Verified | 
| **Knowledge Base** | 8.3 (482 reviews) | 7.9 (1237 reviews) ✓ Verified | 
| **Call Center Features** | 7.7 (368 reviews) | 7.8 (1069 reviews) ✓ Verified | 
| **Support Analytics** | 7.9 (379 reviews) | 8.0 (1113 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Reporting** | 7.8 (540 reviews) ✓ Verified | 8.2 (1513 reviews) ✓ Verified | 
| **Dashboards** | 8.4 (604 reviews) ✓ Verified | 8.2 (1565 reviews) ✓ Verified | 
| **Forecasting** | 7.9 (463 reviews) ✓ Verified | 8.1 (1055 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Social Collaboration Features** | 8.5 (579 reviews) ✓ Verified | 8.1 (1083 reviews) ✓ Verified | 
| **Social Network Integration** | 8.8 (652 reviews) ✓ Verified | 8.0 (1092 reviews) ✓ Verified | 
| **Mobile User Support** | 7.9 (533 reviews) ✓ Verified | 8.0 (1202 reviews) ✓ Verified | 

#### Platform

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Customization** | 7.7 (310 reviews) ✓ Verified | 8.1 (872 reviews) ✓ Verified | 
| **Workflow Capability** | 8.0 (285 reviews) | 8.2 (842 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.2 (287 reviews) ✓ Verified | 8.4 (859 reviews) ✓ Verified | 
| **Internationalization** | 7.0 (142 reviews) | 8.1 (649 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 6.5 (130 reviews) | 7.8 (548 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.5 (244 reviews) | 8.1 (719 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.8 (327 reviews) ✓ Verified | 8.4 (852 reviews) ✓ Verified | 
| **Output Document Generation** | 7.7 (226 reviews) | 8.1 (662 reviews) ✓ Verified | 

#### Integration

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.3 (301 reviews) ✓ Verified | 8.3 (652 reviews) ✓ Verified | 
| **Integration APIs** | 7.9 (273 reviews) ✓ Verified | 8.1 (645 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.5 (257 reviews) ✓ Verified | 8.0 (606 reviews) ✓ Verified | 

#### Generative AI

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | 6.2 (76 reviews) | 8.2 (181 reviews) | 

#### Agentic AI - CRM

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (5 reviews) | 8.0 (66 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (64 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (68 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (66 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (65 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (65 reviews) | 
| **Decision Making** | Not enough data | 8.3 (65 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Email Marketing

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | Not enough data | 
| **Manage Email Lists** | Not enough data | Not enough data | 
| **High-Volume Sending** | Not enough data | Not enough data | 
| **Building and Personalizing Emails** | Not enough data | Not enough data | 
| **Sending Outbound Emails** | Not enough data | Not enough data | 
| **Manage Email Deliverability** | Not enough data | Not enough data | 
| **Automated Email Responses** | Not enough data | Not enough data | 
| **Multi-user Account** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 
| **Basic Reporting** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Integration

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **E-Commerce Integration** | Not enough data | Not enough data | 

### CPQ

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | 7.7/10 | 121 |

#### Configuration - cpq

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Product Catalog** | Not enough data | Feature Not Available | 
| **Guided Selling** | Not enough data | Feature Not Available | 
| **Configuration Rules** | Not enough data | 8.3 (59 reviews) | 
| **Price Configuration** | Not enough data | 8.3 (55 reviews) | 
| **Visual Configuration** | Not enough data | 8.4 (60 reviews) | 

#### Pricing

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Pricing Flexibility** | Not enough data | 8.1 (62 reviews) | 
| **Discounting** | Not enough data | 7.5 (57 reviews) | 
| **Commerical Rules** | Not enough data | 8.1 (56 reviews) | 
| **Terms and Conditions** | Not enough data | 8.4 (58 reviews) | 
| **Approval Workflow** | Not enough data | 8.6 (58 reviews) | 
| **Renewals** | Not enough data | 8.5 (56 reviews) | 

#### Quoting

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Grouping** | Not enough data | 8.4 (58 reviews) | 
| **Version Control** | Not enough data | 8.4 (52 reviews) | 
| **Quote Document Generation** | Not enough data | 8.4 (53 reviews) | 
| **Ordering** | Not enough data | 8.4 (55 reviews) | 
| **Contracts** | Not enough data | 8.6 (52 reviews) | 

#### Admin

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Configuration Ease of Admin** | Not enough data | 8.2 (89 reviews) | 
| **Pricing Administration** | Not enough data | 7.7 (83 reviews) | 
| **Workflow Management** | Not enough data | 8.3 (86 reviews) | 
| **Document Management** | Not enough data | 8.3 (83 reviews) | 

#### Channels

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Mobile User Support** | Not enough data | 8.1 (57 reviews) | 
| **Channel Partner Support** | Not enough data | 7.7 (52 reviews) | 
| **eCommerce** | Not enough data | 8.0 (49 reviews) | 

#### Platform

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.4 (89 reviews) | 
| **Integration API** | Not enough data | 8.2 (85 reviews) | 
| **Internationalization** | Not enough data | 8.0 (77 reviews) | 
| **Scalability** | Not enough data | 8.5 (88 reviews) | 
| **Reporting and Dashboards** | Not enough data | 8.4 (90 reviews) | 
| **ERP Integration** | Not enough data | 8.6 (20 reviews) | 

#### Generative AI - cpq

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Dynamic Quoting** | Not enough data | 7.4 (15 reviews) | 
| **Dynamic Pricing** | Not enough data | 7.5 (16 reviews) | 
| **Personalized Sale Recommendations** | Not enough data | 7.7 (16 reviews) | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | 8.4/10 | 486 |
| **Zoho CRM** | N/A | N/A |

#### Data Availability

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Contact Data Availability** | 9.0 (428 reviews) | Not enough data | 
| **Company Data Availability** | 8.7 (414 reviews) | Not enough data | 
| **Industry Research Availability** | 8.1 (322 reviews) ✓ Verified | Not enough data | 
| **Technographic Data Availability** | 6.7 (24 reviews) | Not enough data | 

#### Data Accuracy

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Contact Data Accuracy** | 8.7 (416 reviews) | Not enough data | 
| **Company Data Accuracy** | 8.7 (404 reviews) | Not enough data | 
| **Technographic Data Accuracy** | 6.9 (23 reviews) | Not enough data | 

#### Agentic AI - Sales Intelligence

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 8.7 (186 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 9.1 (210 reviews) | Not enough data | 
| **Reporting/Dashboards** | 8.3 (196 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 8.2 (187 reviews) ✓ Verified | Not enough data | 
| **APIs** | 8.0 (155 reviews) | Not enough data | 

#### Features

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Lead Builder** | 8.5 (338 reviews) | Not enough data | 
| **Integration to CRM/Marketing Automation** | 8.4 (344 reviews) | Not enough data | 
| **Data Cleaning/Enrichment** | 8.4 (334 reviews) ✓ Verified | Not enough data | 
| **Data Segmentation/Filtering** | 8.6 (367 reviews) ✓ Verified | Not enough data | 
| **Search** | 8.8 (405 reviews) ✓ Verified | Not enough data | 
| **News/People Alerts** | Feature Not Available | Not enough data | 
| **Connections** | 8.8 (395 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.1 (363 reviews) ✓ Verified | Not enough data | 
| **Messaging** | 8.6 (375 reviews) ✓ Verified | Not enough data | 

### Sales Gamification

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | 8.7/10 | 75 |

#### Competition

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Competition Templates** | Not enough data | 8.7 (58 reviews) ✓ Verified | 
| **Custom Competitions** | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **Team Competitions** | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **Simultaneous Competitions** | Not enough data | 8.5 (53 reviews) ✓ Verified | 
| **Competition Adjustments** | Not enough data | 8.5 (55 reviews) ✓ Verified | 
| **Awards and Incentives** | Not enough data | 7.9 (18 reviews) | 

#### Agentic AI - Sales Gamification

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Integrations

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.9 (61 reviews) ✓ Verified | 
| **Social Collaboration Integration** | Not enough data | 8.8 (59 reviews) | 
| **TV Streaming** | Not enough data | 8.7 (45 reviews) | 

#### Platform

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (65 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.9 (64 reviews) ✓ Verified | 
| **Enterprise Scalability** | Not enough data | 8.8 (58 reviews) ✓ Verified | 
| **Data Import & Export Tools** | Not enough data | 8.8 (63 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (63 reviews) ✓ Verified | 

#### Employee Features

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **User Profiles** | Not enough data | 8.9 (66 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.8 (68 reviews) ✓ Verified | 
| **Mobile** | Not enough data | 8.8 (68 reviews) ✓ Verified | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Lead Generation

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | 8.5/10 | 80 |

#### Lead Facilitation

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 8.4 (72 reviews) | 
| **Lead Qualification** | Not enough data | 8.8 (73 reviews) | 
| **Lead Follow-up** | Not enough data | 8.8 (73 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.8 (73 reviews) | 

#### Organization

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.6 (74 reviews) | 
| **Data Entry** | Not enough data | 8.4 (73 reviews) | 
| **Integrations / APIs** | Not enough data | 8.6 (73 reviews) | 

#### Performance Analysis

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Coaching ** | Not enough data | Feature Not Available | 
| **Peformance Tracking** | Not enough data | 8.6 (75 reviews) | 

#### Sales Analysis

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.4 (69 reviews) | 
| **Sales Forecasting ** | Not enough data | 8.4 (73 reviews) | 

#### Generative AI

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (27 reviews) | 
| **AI Text Summarization** | Not enough data | 8.1 (27 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | 8.2/10 | 170 |

#### Integrated Workflows

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Task Management** | Not enough data | 8.7 (160 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.8 (156 reviews) | 
| **Calls and Voice** | Not enough data | 8.3 (145 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.2 (141 reviews) | 
| **CRM Integration** | Not enough data | 8.9 (154 reviews) | 
| **Calendar** | Not enough data | 8.8 (152 reviews) | 
| **Shared Records** | Not enough data | 8.5 (147 reviews) | 

#### Repeatability and Reportability

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Content Management** | Not enough data | 8.4 (144 reviews) | 
| **Workflow Management** | Not enough data | 8.6 (149 reviews) | 
| **Workflow Performance** | Not enough data | 8.6 (142 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.2 (138 reviews) | 
| **Gamification** | Not enough data | 7.9 (120 reviews) | 

#### AI and Automation

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.3 (146 reviews) | 
| **Lead Scoring** | Not enough data | 8.5 (145 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.3 (139 reviews) | 
| **Buyer Intelligence** | Not enough data | 8.1 (133 reviews) | 
| **Machine Learning** | Not enough data | 7.8 (125 reviews) | 

#### Generative AI

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (69 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (28 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (27 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (26 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (27 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (27 reviews) | 
| **Decision Making** | Not enough data | 8.1 (26 reviews) | 

### Quote-to-Cash

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 56 |

#### Customer Requirements

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Quoting** | Not enough data | 8.5 (51 reviews) | 
| **Configuration** | Not enough data | 8.5 (50 reviews) | 
| **Pricing** | Not enough data | 8.5 (52 reviews) | 

#### Contracts

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Creation** | Not enough data | 8.5 (50 reviews) | 
| **Negotiation** | Not enough data | 8.2 (47 reviews) | 
| **Execution** | Not enough data | 8.4 (50 reviews) | 

#### Revenue

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Invoicing** | Not enough data | 8.5 (52 reviews) | 
| **Matching** | Not enough data | 8.5 (50 reviews) | 
| **Recognition** | Not enough data | 8.4 (47 reviews) | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 106 |

#### Platform Basics

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Templates** | Not enough data | 8.4 (98 reviews) | 
| **Exporting** | Not enough data | 8.6 (93 reviews) | 
| **Multi-user Access and Collaboration** | Not enough data | 8.6 (97 reviews) | 
| **Multiple Personas** | Not enough data | 8.4 (89 reviews) | 
| **Data Analytics ** | Not enough data | 8.8 (57 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (13 reviews) | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | 8.7/10 | 89 |

#### Content

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Document Collaboration** | Not enough data | 8.9 (79 reviews) | 
| **Versioning** | Not enough data | 8.6 (76 reviews) | 
| **E-Signature** | Not enough data | 8.5 (76 reviews) | 
| **File Request** | Not enough data | 8.7 (77 reviews) | 
| **Feedback** | Not enough data | 8.6 (74 reviews) | 

#### Collaboration

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Billing and Invoicing** | Not enough data | 8.8 (76 reviews) | 
| **Instant Messaging** | Not enough data | 8.5 (78 reviews) | 
| **Project Management** | Not enough data | 9.0 (80 reviews) | 
| **Analytics** | Not enough data | 9.0 (83 reviews) | 
| **Time Tracking** | Not enough data | 8.7 (78 reviews) | 
| **Mobile Application** | Not enough data | 8.7 (75 reviews) | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | 8.5/10 | 44 |

#### Lead Monitoring

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Features** | Not enough data | 9.0 (42 reviews) | 
| **Performance** | Not enough data | 8.9 (42 reviews) | 
| **Identification** | Not enough data | 8.7 (42 reviews) | 

#### Agentic AI - Lead Capture

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.2 (27 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (27 reviews) | 

#### Data Capture

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Mobile** | Not enough data | 8.3 (42 reviews) | 
| **Websites** | Not enough data | 8.5 (42 reviews) | 
| **Social Media** | Not enough data | 8.1 (42 reviews) | 
| **Data** | Not enough data | 8.3 (42 reviews) | 

#### Analytics

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Export/Import** | Not enough data | 9.1 (42 reviews) | 
| **Reporting** | Not enough data | 8.8 (42 reviews) | 

#### Customization

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Forms** | Not enough data | 8.7 (41 reviews) | 
| **Personalization** | Not enough data | 8.6 (41 reviews) | 
| **Templates** | Not enough data | 8.7 (42 reviews) | 
| **Integration** | Not enough data | 8.7 (42 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | 7.7/10 | 9 |
| **Zoho CRM** | N/A | N/A |

#### Customization

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Custom Fields** | 8.5 (8 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (7 reviews) | Not enough data | 
| **Multi-page Forms** | 7.9 (7 reviews) | Not enough data | 
| **Design** | 8.3 (7 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Embedded Forms** | 8.1 (7 reviews) | Not enough data | 
| **Offline Capability** | 5.2 (7 reviews) | Not enough data | 
| **Notifications** | 8.9 (6 reviews) | Not enough data | 
| **Payments** | 7.7 (5 reviews) | Not enough data | 
| **Mobile Forms** | 6.4 (6 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | 7.9/10 | 23 |

#### Agentic AI - Lead Scoring

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (12 reviews) | 
| **Decision Making** | Not enough data | 6.8 (12 reviews) | 

#### Attribution

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Lead Opportunity** | Not enough data | 8.5 (21 reviews) | 
| **Lead Assignment** | Not enough data | 8.6 (22 reviews) | 
| **Pipeline Acceleration** | Not enough data | 8.0 (21 reviews) | 

#### Discovery

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Lead Management** | Not enough data | 8.6 (22 reviews) | 
| **Scoring/Ranking** | Not enough data | 8.3 (21 reviews) | 
| **Lead Context** | Not enough data | 8.3 (22 reviews) | 

#### Management

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Conversion Viability** | Not enough data | 8.4 (22 reviews) | 
| **Workflow** | Not enough data | 8.4 (22 reviews) | 

#### Platform

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Data Synchronization** | Not enough data | 8.4 (22 reviews) | 
| **Analysis** | Not enough data | 8.3 (21 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | 6.1/10 | 17 |
| **Zoho CRM** | 8.3/10 | 198 |

#### Agentic AI - Sales Performance Management

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (20 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (21 reviews) | 

#### Incentives

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Badges** | 5.1 (13 reviews) | 8.2 (153 reviews) ✓ Verified | 
| **Triggers** | 5.7 (14 reviews) | 8.4 (160 reviews) ✓ Verified | 
| **Commission Calculator** | 4.9 (13 reviews) | 8.0 (152 reviews) ✓ Verified | 
| **Leaderboards** | 5.6 (13 reviews) | 8.4 (161 reviews) ✓ Verified | 

#### Personalization

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Profiles** | 6.7 (16 reviews) | 8.5 (177 reviews) ✓ Verified | 
| **Custom Reports** | 5.8 (15 reviews) | 8.6 (178 reviews) ✓ Verified | 
| **Dashboards** | 7.6 (15 reviews) | 8.6 (184 reviews) ✓ Verified | 
| **Goal Setting** | 6.0 (16 reviews) | 8.4 (171 reviews) ✓ Verified | 

#### Administrative

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Integration** | 6.2 (15 reviews) | 8.5 (169 reviews) ✓ Verified | 
| **Employee Structure** | 7.1 (15 reviews) | 8.5 (173 reviews) ✓ Verified | 
| **Behavior Monitoring** | 6.2 (14 reviews) | 8.4 (161 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | 8.2/10 | 330 |
| **Zoho CRM** | 8.0/10 | 161 |

#### Agentic AI - Email Tracking

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (30 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (29 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (30 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (30 reviews) | 
| **Decision Making** | Not enough data | 7.6 (29 reviews) | 

#### Analytics

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Open Rates** | 8.5 (268 reviews) | 8.3 (138 reviews) | 
| **Link Activity** | 8.5 (261 reviews) | 8.3 (143 reviews) | 
| **Attachment Activity** | 8.3 (252 reviews) | 8.4 (144 reviews) | 

#### Customizations

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Email Platform Integration** | 8.6 (281 reviews) | 8.7 (148 reviews) | 
| **Email Scheduling** | 8.3 (259 reviews) | 8.8 (145 reviews) | 
| **Notifications** | 8.6 (279 reviews) | 8.7 (146 reviews) | 
| **Email Categorization** | 8.1 (251 reviews) | 8.7 (142 reviews) | 
| **Templates** | 8.5 (273 reviews) | 8.6 (147 reviews) | 

#### Generative AI

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | 6.3 (60 reviews) | 7.6 (59 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | 8.1/10 | 172 |

#### Agentic AI - Sales Analytics

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (30 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (30 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (30 reviews) | 

#### Data Sourcing

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.3 (145 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.4 (149 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.3 (142 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.6 (156 reviews) | 
| **Data Segmentation** | Not enough data | 8.5 (147 reviews) | 

#### Predictive Analytics

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.5 (147 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.3 (139 reviews) | 
| **Risk Analysis** | Not enough data | 8.1 (124 reviews) | 
| **Live Forecasting** | Not enough data | 8.2 (130 reviews) | 

#### Sales Management

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.5 (154 reviews) | 
| **Sales Gamification** | Not enough data | 8.3 (131 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.5 (145 reviews) | 
| **Activity Tracking** | Not enough data | 8.8 (152 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | 7.8/10 | 12 |

#### Agentic AI - Sales Enablement

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.1 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.1 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 6.1 (6 reviews) | 

#### Content Management

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Content Import** | Not enough data | 8.2 (10 reviews) | 
| **Content Creation** | Not enough data | 8.0 (10 reviews) | 
| **Templates** | Not enough data | 8.0 (10 reviews) | 
| **Advanced Search** | Not enough data | 8.8 (10 reviews) | 
| **Content Storage** | Not enough data | 8.2 (10 reviews) | 

#### Analytics

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (10 reviews) | 
| **Alerts** | Not enough data | 8.3 (10 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.3 (10 reviews) | 
| **Content Utilization** | Not enough data | 8.3 (10 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Sales Onboarding** | Not enough data | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | 
| **AI and Automation** | Not enough data | Not enough data | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Nimble CRM** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [CRM Software](https://www.g2.com/categories/crm), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Nimble CRM (3):** [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Email Marketing Software](https://www.g2.com/categories/email-marketing)

**Unique to Zoho CRM (12):** [Client Portal Software](https://www.g2.com/categories/client-portal), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Gamification Software](https://www.g2.com/categories/sales-gamification), [CPQ Software](https://www.g2.com/categories/cpq), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Nimble CRM | Zoho CRM | 
|---|---|---|
| **Small-Business** | 75.7% | 61.7% | 
| **Mid-Market** | 15.5% | 32.3% | 
| **Enterprise** | 8.8% | 6.0% | 

### By Industry

#### Nimble CRM

- **Marketing and Advertising:** 14.9%
- **Information Technology and Services:** 9.5%
- **Computer Software:** 5.9%
- **Management Consulting:** 4.7%
- **Internet:** 4.5%
- **Professional Training & Coaching:** 3.4%
- **Real Estate:** 3.4%
- **Media Production:** 2.7%
- **Financial Services:** 2.6%
- **Non-Profit Organization Management:** 2.3%
- **Other:** 46.2%

#### Zoho CRM

- **Information Technology and Services:** 16.1%
- **Computer Software:** 9.9%
- **Marketing and Advertising:** 8.9%
- **Financial Services:** 3.5%
- **Real Estate:** 3.4%
- **Education Management:** 3.0%
- **Internet:** 2.1%
- **Retail:** 2.1%
- **Accounting:** 2.0%
- **Management Consulting:** 1.9%
- **Other:** 47.0%

---
## Alternatives

### Alternatives to Nimble CRM

- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1232 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)
- [Prophet CRM](https://www.g2.com/products/prophet-crm/reviews) — 4.1/5 stars (193 reviews)
- [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) — 4.5/5 stars (9092 reviews)

### Alternatives to Zoho CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1232 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9646 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2037 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14683 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)

---
## Top Discussions

### Nimble CRM

- Title: [Does Nimble integrate with Quick Books Online Simple Start?](https://www.g2.com/discussions/does-nimble-integrate-with-quick-books-online-simple-start) — 4 comments, 1 upvote
  > **Top comment:** "Hi Kathy, 

We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO..."
- Title: [Does Nimble integrate with Gmail/Outlook?](https://www.g2.com/discussions/392-does-nimble-integrate-with-gmail-outlook) — 3 comments, 1 upvote
  > **Top comment:** "Yes, under the Setup Your Networks and Import Contacts area of nimble you can add IMAP accounts to integrate your email accounts to nimble. You can also..."
- Title: [Pre-populated database](https://www.g2.com/discussions/pre-populated-database) — 3 comments, 2 upvotes
  > **Top comment:** "I am not familiar with salesgenie but when you sign up to nimble part of the process is populating your contacts and connecting your social networks as a..."
- Title: [What is nimble software?](https://www.g2.com/discussions/what-is-nimble-software) — 2 comments, 1 upvote
  > **Top comment:** "Nimble is the Top --Rated CRM for small Business"
- Title: [How do I incorporate Smart contacts when using Nimble?](https://www.g2.com/discussions/15568-how-do-i-incorporate-smart-contacts-when-using-nimble) — 2 comments, 1 upvote
  > **Top comment:** "Hi Linda

The easiest way to show you how to use Nimble's Smart App in Instagram is by video.

Here is a link to the video I created for you. -..."

### Zoho CRM

- Title: [What have you found better than ZOHO](https://www.g2.com/discussions/what-have-you-found-better-than-zoho) — 5 comments, 1 upvote
  > **Top comment:** "Zoho One, with over 45 business applications,  all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus..."
- Title: [Is Zoho CRM really free?](https://www.g2.com/discussions/is-zoho-crm-really-free) — 4 comments, 5 upvotes
  > **Top comment:** "It free in trail after that you have to pay "
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) — 3 comments, 1 upvote
  > **Top comment:** "Zoho CRM has some great strengths when it comes to managing customer relationships. First, it's highly customizable, so you can easily tweak the platform to..."
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) — 3 comments
  > **Top comment:** "1. Affordable 
2. Flexible and great customisation 
3. Good user friendly interface "
- Title: [can we create segmentation in this](https://www.g2.com/discussions/can-we-create-segmentation-in-this) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes Lavanya,

Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nimble-vs-zoho-crm)