--- title: Nimble CRM Reviews meta_title: 'Nimble CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1114 reviews by the users' company size, role or industry to find out how Nimble CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1114 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Nimble CRM Reviews **Vendor:** Nimble **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,114 ## About Nimble CRM Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity. ## Nimble CRM Pros & Cons **What users like:** - Users find Nimble CRM's **ease of use** and quick integration invaluable for managing customer information efficiently. (35 reviews) - Users value the **easy integrations** of Nimble CRM, enhancing functionality with seamless connectivity to various apps. (21 reviews) - Users value the **helpful customer support** of Nimble CRM, facilitating quick assistance for effective usage. (20 reviews) - Users value the **intuitive design** of Nimble CRM, enabling effortless information management and seamless integrations. (19 reviews) - Users praise the **quick and responsive customer support** of Nimble CRM, enhancing their overall experience and efficiency. (17 reviews) - Users appreciate Nimble CRM for its **user-friendly features** that provide excellent value for small businesses. (17 reviews) - Users value the **convenient contact information management** of Nimble CRM, facilitating quick access and efficient organization. (14 reviews) - Users appreciate the **seamless integration** with LinkedIn and Facebook, enhancing data management and communication capabilities. (14 reviews) - Time-saving (13 reviews) - Automation (12 reviews) **What users dislike:** - Users feel the **email automation features are missing** , limiting customization and functionality compared to other products. (13 reviews) - Users express frustration with Nimble CRM's **limited features** , particularly in automation and app functionality. (9 reviews) - Users find Nimble CRM **expensive** compared to cheaper and free alternatives, especially with additional costs for features and contacts. (8 reviews) - Users face **integration issues** with Nimble CRM, struggling with syncing data across different platforms and workflows. (6 reviews) - Users find the **limited customization options** hinder their ability to tailor Nimble CRM to specific needs. (6 reviews) - Users find Nimble CRM to be **not user-friendly** , often struggling with complex interfaces and buggy features. (6 reviews) - Users express frustration with **limited outreach and integration issues** in Nimble CRM, affecting overall usability and efficiency. (5 reviews) - Users find a **challenging learning curve** with Nimble CRM's features, requiring extra time to master the system. (5 reviews) - Users face **email issues** with Nimble, including limits on outreach, duplicate emails, and lack of inbox subfolder access. (4 reviews) - Not Intuitive (4 reviews) ## Nimble CRM Reviews ### 1. Overwhelming **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Nimble CRM?** I like that I am able to see all my contacts across multiple services in one place and aggrigate that information into one contact file. **What do you dislike about Nimble CRM?** It is really difficult to find and merge duplicate contacts from across different accounts. It's also difficult to sort and remove empty contact files if someone has 200+ contacts saved in their address book. Social media lookup for contacts is not automated for the big 4 networks (Facebook, Instagram, Twitter (now X), and LinkedIn) making it harder to use Nimble for personal use. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble helps in filling in missing social and professional information about my contacts. ### 2. Quickly handle group emails **Rating:** 2.0/5.0 stars **Reviewed by:** Lindsay C. | Cloud Sales Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2019 **What do you like best about Nimble CRM?** Nimble is a great tool for sending email blasts that need to appear personal. It also allows you to customize group lists based on the specific target for that blast. **What do you dislike about Nimble CRM?** The social media interaction is not available/viewable for most contacts. For example, my LinkedIn and Facebook are connected via my personal email address and do not link with my work email, so those profiles do not populate. **Recommendations to others considering Nimble CRM:** N/A **What problems is Nimble CRM solving and how is that benefiting you?** Solving problems with making personal connections, remembering points of contact, and sending mass emails. ### 3. underutilized **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Nimble CRM?** contact database, keeps all my contacts in one spot **What do you dislike about Nimble CRM?** unappealing UX, hard to navigate and many functions don't make sense **What problems is Nimble CRM solving and how is that benefiting you?** Centralizing contact database ### 4. Don't believe these reviews **Rating:** 1.5/5.0 stars **Reviewed by:** David T. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2018 **What do you like best about Nimble CRM?** The potential of the platform and what it could do if it had the engineering to work out all of the glitches. I have never experienced a week where the platform worked sucessfully across all all users. **What do you dislike about Nimble CRM?** Customer service is terrible. There is no one home. And the problem solving just repeats "solutions" published in the website. **Recommendations to others considering Nimble CRM:** If you want a reliable and stable product this is not it. **What problems is Nimble CRM solving and how is that benefiting you?** CRM - minimial sucuesses ### 5. It's neutral **Rating:** 1.5/5.0 stars **Reviewed by:** Tony H. | Branch Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2017 **What do you like best about Nimble CRM?** The interface is easy to use, and have all the social media links **What do you dislike about Nimble CRM?** The mobile function is not as easy as webpage, maybe this function can be improved. **Recommendations to others considering Nimble CRM:** It's friendly interface **What problems is Nimble CRM solving and how is that benefiting you?** Thru Nimble, I can find my connection very fast and easy ### 6. Over sold under delivered **Rating:** 1.5/5.0 stars **Reviewed by:** Eric L. | Co-Founder and Chief Media Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2017 **What do you like best about Nimble CRM?** Very simple to set up and easy to get up running **What do you dislike about Nimble CRM?** The UX is not set up for true business use. **Recommendations to others considering Nimble CRM:** Great if you don't have deep business use case. Salesforce is still the best CRM. **What problems is Nimble CRM solving and how is that benefiting you?** A place to capture all our customers information **Official Response from Joe Kelly:** > Hi Eric, Thanks for taking your time to review Nimble. We're sorry to hear that you have moved on, but we would love to hear your thoughts on how we could improve our UX as a CRM. Feel free to reach out at care@nimble.com if you'd like to chat with our Product team. Best, Joseph ### 7. Good ideas, but only half-way implemented **Rating:** 2.0/5.0 stars **Reviewed by:** Markus W. | Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2014 **What do you like best about Nimble CRM?** integrative approach provides solution to a lot of problems (tasks, reminders, keeping track, communication, etc.) **What do you dislike about Nimble CRM?** contact import doesn't really work (too many bugs when contacts are updated). Also it's a great pity it's not two-ways. Calendar doesn't really work either **Recommendations to others considering Nimble CRM:** catch out that the idea is great, buy implementation lacks debugging and full features **What problems is Nimble CRM solving and how is that benefiting you?** customer follow up, deal handling, project management, opportunity retention, etc. ### 8. Was pretty good, now overcomplicated **Rating:** 2.0/5.0 stars **Reviewed by:** Glen M. | Advisor, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2014 **What do you like best about Nimble CRM?** It more or less does the job. It currently holds all our data and isn't so easy to migrate from. It seems to suck less than other things we've evaluated. **What do you dislike about Nimble CRM?** It's got very overcomplicated - takes loads of clicks to do things where it used to be (as) fun (as a CRM can be). Integration and deduplication leave an awful lot to be desired - gmail, for instance, works sometimes, then stops working, and poking at it has resulted in double-adding all contacts again. **What problems is Nimble CRM solving and how is that benefiting you?** Maintaining a list of our company contacts & deal flow. ## Nimble CRM Discussions - [Pre-populated database](https://www.g2.com/discussions/pre-populated-database) - 3 comments, 2 upvotes - [What is nimble software?](https://www.g2.com/discussions/what-is-nimble-software) - 2 comments, 1 upvote - [When can we get seamless integration to Apple Mail and calendar?](https://www.g2.com/discussions/30470-when-can-we-get-seamless-integration-to-apple-mail-and-calendar) - 1 comment, 1 upvote - [Are Features listed under SalesForce Integration otherwise available?](https://www.g2.com/discussions/are-features-listed-under-salesforce-integration-otherwise-available) - 1 comment, 1 upvote - [How do I incorporate Smart contacts when using Nimble?](https://www.g2.com/discussions/15568-how-do-i-incorporate-smart-contacts-when-using-nimble) - 2 comments, 1 upvote - [View Nimble CRM pricing details and edition comparison](https://www.g2.com/products/nimble/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+19%3A09%3A26+-0500&secure%5Bsession_id%5D=ed6223ff-9f3f-4f26-b91a-36e6d2007ed1&secure%5Btoken%5D=002c99a43c15f9f13483f722a43b0f2055c880f1041e499f186ed5cdf85df0c1&format=llm_user) ## Nimble CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Additional Functionality** - Calendar Sync - CRM - Conversation Intelligence - Lead Qualification - Strategic Planning - Customizable Reports - Visual Analytics - Customer Profiles - Activity Tracking - Alerts/Notifications - Contact Database - Lead Scoring - Data Import/Export - Data Cleansing - Prospecting Tools - Sentiment Analysis - Multi-Channel Data Collection - AI Copilot - Dashboard Creation - Engagement Tracking - Generative AI - Lead Generation - Interaction Tracking - Predictive Analytics - Customizable Templates - Collaboration Tools - For Sales Teams/Organizations **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Data Availability** - Contact Data Availability - Company Data Availability - Industry Research Availability - Technographic Data Availability **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Analytics** - Open Rates - Link Activity - Attachment Activity **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Email Categorization - Templates - Third-Party Integrations **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting/Tracking - Sales Reports - Incentive Management **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations - Calendar/Reminder System **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - User, Role, and Access Management - Performance and Reliability - Reporting/Dashboards - Mobile User Support - APIs - Deal Management - Sales Pipeline Management - Lead Management - Contact Management - Workflow Management - Territory Management - Sales Activity Management **Administrative** - Third-Party Integrations - Employee Structure - Behavior Monitoring **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - Connections - Reporting - Messaging - Real-Time Data - Intent Data - Sales Automation - Email Marketing - Real-Time Reporting **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top Nimble CRM Alternatives - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,057 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) - 4.3/5.0 (1,420 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews)