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At a Glance
Market Segments
Small-Business (87.2% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
$79.00 Per Month
Free
Vendasta AI Platform
Star Rating
(429)4.5 out of 5
Market Segments
Small-Business (87.2% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Browse all 4 pricing plansZoho CRM
Star Rating
(2,861)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansVendasta AI Platform vs Zoho CRM
When assessing the two solutions, reviewers found Vendasta AI Platform easier to use, set up, and administer. Reviewers also preferred doing business with Vendasta AI Platform overall.
- Reviewers felt that Vendasta AI Platform meets the needs of their business better than Zoho CRM.
- When comparing quality of ongoing product support, reviewers felt that Vendasta AI Platform is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Vendasta AI Platform over Zoho CRM.
Pricing
Entry-Level Pricing
Vendasta AI Platform
Starter
$79.00
Per Month
For startup agencies and solopreneuers.
- 1 Team Member seat
- 10 Snapshot Reports / month
- All the software your business clients need to attract, convert, and engage more customers.
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Vendasta AI Platform
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.8
310
8.4
2,435
Ease of Use
8.5
313
8.3
2,450
Ease of Setup
8.2
236
8.0
1,219
Ease of Admin
8.4
235
8.0
1,014
Quality of Support
9.1
297
7.6
2,228
Has the product been a good partner in doing business?
9.0
235
8.0
990
Product Direction (% positive)
8.7
271
8.0
2,370
Features by Category
Sales Force Automation
8.9
26
|
Verified
8.5
1629
|
Verified
Feature Not Available
8.3
874
|
Verified
9.2
23
|
Verified
8.2
1549
|
Verified
9.0
22
|
Verified
8.2
1624
|
Verified
8.7
17
|
Verified
7.8
1186
|
Verified
Feature Not Available
8.4
667
|
Verified
8.5
21
|
Verified
7.9
1216
|
Verified
8.6
21
|
Verified
8.0
1207
|
Verified
Feature Not Available
8.2
1318
|
Verified
Marketing Automation
8.7
31
|
Verified
8.0
1337
|
Verified
9.0
31
|
Verified
7.9
1300
|
Verified
8.7
29
|
Verified
8.4
1525
|
Verified
8.9
24
|
Verified
7.9
1124
|
Verified
Customer Support
Feature Not Available
8.0
1199
|
Verified
9.5
29
|
Verified
7.9
1201
|
Verified
9.4
32
|
Verified
7.9
1234
|
Verified
Feature Not Available
7.8
1067
|
Verified
Feature Not Available
8.0
1110
|
Verified
Reporting & Analytics
9.3
33
|
Verified
8.2
1498
|
Verified
9.5
36
|
Verified
8.2
1552
|
Verified
8.9
21
|
Verified
8.1
1052
|
Verified
Mobile & Social
8.3
22
|
Verified
8.1
1080
|
Verified
8.6
28
|
Verified
8.0
1091
|
Verified
8.3
23
|
Verified
8.0
1197
|
Verified
Platform
8.6
24
|
Verified
8.1
857
|
Verified
8.7
26
|
Verified
8.1
830
|
Verified
8.8
30
|
Verified
8.4
859
|
Verified
8.7
21
|
Verified
8.1
649
|
Verified
8.2
19
7.8
549
|
Verified
8.6
22
|
Verified
8.1
719
|
Verified
8.8
28
|
Verified
8.4
840
|
Verified
8.6
22
|
Verified
8.1
662
|
Verified
Integration
8.6
23
|
Verified
8.3
651
|
Verified
8.1
22
8.1
635
|
Verified
8.8
24
|
Verified
8.0
599
|
Verified
Generative AI
Not enough data
8.2
179
Agentic AI - CRM
Not enough data
8.1
64
Not enough data
8.3
62
Not enough data
8.1
64
Not enough data
8.0
63
Not enough data
8.2
63
Not enough data
8.2
63
Not enough data
8.2
63
Email Marketing
8.5
42
|
Verified
Not enough data
9.0
41
Not enough data
8.7
40
Not enough data
8.5
37
Not enough data
Online Marketing
8.6
35
Not enough data
8.7
36
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Lead Management
9.1
45
|
Verified
Not enough data
8.8
36
Not enough data
8.6
35
Not enough data
8.6
40
|
Verified
Not enough data
8.6
40
|
Verified
Not enough data
8.6
40
|
Verified
Not enough data
9.0
37
|
Verified
Not enough data
8.3
36
|
Verified
Not enough data
Campaign Management
8.9
46
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social
8.7
48
Not enough data
9.0
44
Not enough data
8.9
48
|
Verified
Not enough data
9.0
47
Not enough data
9.0
44
Not enough data
Reporting & Analytics
9.1
57
|
Verified
Not enough data
8.7
54
Not enough data
8.3
49
|
Verified
Not enough data
8.5
44
Not enough data
9.0
49
Not enough data
Platform
7.9
48
|
Verified
Not enough data
8.2
47
|
Verified
Not enough data
8.8
50
|
Verified
Not enough data
7.7
33
|
Verified
Not enough data
8.1
25
Not enough data
8.3
46
|
Verified
Not enough data
8.1
30
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.3
35
|
Verified
Not enough data
7.4
32
Not enough data
8.5
38
|
Verified
Not enough data
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Social Analytics
8.8(won by default)
30
Not enough data
8.6(won by default)
26
Not enough data
8.9(won by default)
32
Not enough data
8.6(won by default)
28
Not enough data
8.3(won by default)
26
Not enough data
7.7(won by default)
17
Not enough data
8.9(won by default)
15
Not enough data
Reports & Dashboards
8.7(won by default)
30
Not enough data
9.0(won by default)
29
Not enough data
8.9(won by default)
30
Not enough data
9.3(won by default)
18
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.1
27
Not enough data
8.0
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
160
Not enough data
8.8
156
Not enough data
8.3
146
Not enough data
8.2
141
Not enough data
8.9
154
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.5
143
Not enough data
8.2
138
Not enough data
7.9
121
AI and Automation
Not enough data
8.2
147
Not enough data
8.4
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.4
69
Agentic AI - Sales Engagement
Not enough data
7.8
27
Not enough data
7.7
25
Not enough data
7.9
26
Not enough data
7.8
25
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
8.0
25
Billing
8.4
22
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
19
|
Verified
Not enough data
Feature Not Available
Not enough data
Dunning
8.3
12
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
8.6
19
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Feature Not Available
Not enough data
Reporting
9.0
13
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
8.3
13
|
Verified
Not enough data
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Listing Management
9.0
45
|
Verified
Not enough data
9.1
43
|
Verified
Not enough data
8.9
40
|
Verified
Not enough data
9.0
42
|
Verified
Not enough data
Performance
9.0
42
|
Verified
Not enough data
8.9
45
|
Verified
Not enough data
Local Search Optimization
8.9
47
Not enough data
9.0
51
Not enough data
9.4
51
Not enough data
9.3
51
Not enough data
9.1
48
Not enough data
9.1
52
Not enough data
Platform Basics
Not enough data
8.4
97
Not enough data
8.6
92
Not enough data
8.5
96
Not enough data
8.3
88
Not enough data
8.8
55
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
78
Not enough data
8.6
75
Not enough data
8.5
75
Not enough data
8.7
76
Not enough data
8.6
74
Collaboration
Not enough data
8.7
75
Not enough data
8.5
77
Not enough data
8.9
79
Not enough data
8.9
82
Not enough data
8.7
76
Not enough data
8.6
74
Task Creation
9.6
15
Not enough data
9.4
15
Not enough data
9.5
14
Not enough data
9.5
13
Not enough data
Task Management
9.4
16
Not enough data
9.5
14
Not enough data
9.5
13
Not enough data
9.6
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
9.0
33
Not enough data
8.6
31
Not enough data
8.5
26
Not enough data
8.7
26
Not enough data
8.9
32
Not enough data
9.1
19
Not enough data
Social Management
8.3
65
Not enough data
8.6
71
Not enough data
8.4
63
Not enough data
8.4
65
Not enough data
8.2
54
Not enough data
8.7
18
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Headless Commerce
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
9.0
15
Not enough data
9.1
13
Not enough data
9.1
16
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
7.9
11
Not enough data
8.4
15
Not enough data
Product Catalog
9.5
14
Not enough data
9.4
12
Not enough data
8.8
13
Not enough data
9.2
12
Not enough data
Order Process
8.2
14
Not enough data
9.0
7
Not enough data
9.3
10
Not enough data
9.0
14
Not enough data
9.3
14
Not enough data
8.3
10
Not enough data
8.3
8
Not enough data
8.1
8
Not enough data
Multi-Channel Support
8.7
10
Not enough data
8.9
14
Not enough data
9.2
8
Not enough data
9.2
14
Not enough data
8.5
10
Not enough data
8.9
9
Not enough data
9.0
13
Not enough data
Platform
8.3
8
Not enough data
9.2
15
Not enough data
8.8
12
Not enough data
9.1
15
Not enough data
9.1
17
Not enough data
8.9
15
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.5
8
Not enough data
8.0
10
Not enough data
8.8
11
Not enough data
9.3
14
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.9
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.3
5
Not enough data
Security
9.4
6
Not enough data
9.2
6
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Free Resources
Not enough data
Not enough data
8.7
5
Not enough data
9.4
6
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
153
|
Verified
Not enough data
8.3
160
|
Verified
Not enough data
8.0
152
|
Verified
Not enough data
8.4
161
|
Verified
Personalization
Not enough data
8.5
177
|
Verified
Not enough data
8.6
178
|
Verified
Not enough data
8.6
184
|
Verified
Not enough data
8.4
171
|
Verified
Administrative
Not enough data
8.5
169
|
Verified
Not enough data
8.5
173
|
Verified
Not enough data
8.3
161
Agentic AI - Email Tracking
Not enough data
7.6
29
Not enough data
7.4
28
Not enough data
7.5
29
Not enough data
6.9
28
Not enough data
6.9
29
Not enough data
7.4
29
Not enough data
7.5
28
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.7
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
28
Not enough data
7.5
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.4
28
Data Sourcing
Not enough data
8.3
144
Not enough data
8.4
148
Not enough data
8.3
141
Not enough data
8.6
153
Not enough data
8.5
145
Predictive Analytics
Not enough data
8.5
145
Not enough data
8.3
137
Not enough data
8.0
123
Not enough data
8.2
129
Sales Management
Not enough data
8.5
152
Not enough data
8.3
130
Not enough data
8.5
143
Not enough data
8.8
150
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.5
96
|
Verified
Not enough data
8.5
96
Not enough data
8.5
86
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.5
90
|
Verified
Not enough data
9.0
111
|
Verified
Not enough data
Media Monitoring
8.7
104
|
Verified
Not enough data
8.6
100
Not enough data
8.7
88
Not enough data
In-House Management
8.7
45
Not enough data
8.8
47
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.6
34
Not enough data
8.7
29
Not enough data
8.5
22
Not enough data
9.5
28
Not enough data
Growth
9.3
32
Not enough data
9.0
35
Not enough data
8.9
37
Not enough data
9.1
27
Not enough data
9.2
34
Not enough data
Content
8.7
26
Not enough data
Feature Not Available
Not enough data
9.3
29
Not enough data
8.6
23
Not enough data
Support
9.5
29
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Vendasta AI Platform and Zoho CRM are categorized as CRM
Unique Categories
Vendasta AI Platform is categorized as Business Scheduling, Multi-Location Marketing Platforms, Subscription Billing, Local Listing Management, Local SEO, Task Management, Website Builder, Online Reputation Management, Social Media Analytics, Social Media Management, Managed Hosting, Marketing Automation, E-Commerce Platforms, and WordPress Hosting
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Vendasta AI Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
55.1%
Management Consulting
5.7%
Information Technology and Services
4.7%
Internet
3.8%
Computer Software
2.8%
Other
27.9%
Information Technology and Services
16.1%
Computer Software
9.9%
Marketing and Advertising
8.9%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Discussions
What’s the best way to land a client?
2 Comments
JB
Create an irresistible offer. Understand your pain points and leverage your expertise. Feel free to email me if you need help or find me on the ConquerLocal...Read more
What is AI zoom?
2 Comments
LJ
Hi there, CalendarHero (formerly known as Zoom.ai) is powered by AI to schedule meetings and appointments automatically. You can also connect your video...Read more
What is the best resell tool in the Vendasta platform?
1 Comment
EB
SEO Solutions, Websitepro, or Listing Builder.Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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