Compare Birdeye and SAP Engagement Cloud (formerly SAP Emarsys)

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At a Glance
Birdeye
Birdeye
Star Rating
(4,014)4.7 out of 5
Market Segments
Small-Business (48.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plans
SAP Engagement Cloud (formerly SAP Emarsys)
SAP Engagement Cloud (formerly SAP Emarsys)
Star Rating
(597)4.3 out of 5
Market Segments
Mid-Market (53.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$
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AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Birdeye excels in user satisfaction, boasting a higher overall rating compared to SAP Engagement Cloud. Users appreciate Birdeye's ability to consolidate reviews into a single platform, enhancing their online reputation management.
  • Users say that SAP Engagement Cloud offers robust campaign support through features like push notifications and automation programs. Reviewers highlight its intelligent design and effective personalization capabilities, making it a strong choice for marketing automation.
  • According to verified reviews, Birdeye shines in ease of use and setup, with many users noting a seamless onboarding experience. This contrasts with SAP Engagement Cloud, where some users have mentioned challenges in configuration and setup.
  • Reviewers mention that SAP Engagement Cloud provides powerful automation features, such as event-triggered workflows and AI-driven insights, which help in personalizing customer journeys effectively. However, Birdeye's automation capabilities are also well-regarded, particularly in managing customer interactions.
  • Users highlight the quality of support from Birdeye, which is rated higher than that of SAP Engagement Cloud. Many users feel that Birdeye's support team is responsive and helpful, contributing to a better overall experience.
  • G2 reviewers note that while SAP Engagement Cloud has a strong presence in the mid-market segment, Birdeye is particularly favored by small businesses. This distinction may influence buyers based on their company size and specific needs.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Browse all 3 pricing plans
SAP Engagement Cloud (formerly SAP Emarsys)
ESSENTIAL
$
Browse all 3 pricing plans
Free Trial
Birdeye
Free Trial is available
SAP Engagement Cloud (formerly SAP Emarsys)
No trial information available
Ratings
Meets Requirements
9.3
3,449
8.3
404
Ease of Use
9.3
3,504
8.2
409
Ease of Setup
9.1
2,562
7.1
215
Ease of Admin
9.2
2,094
8.2
172
Quality of Support
9.4
3,282
8.4
398
Has the product been a good partner in doing business?
9.4
2,095
8.5
173
Product Direction (% positive)
9.4
3,393
8.9
377
Features by Category
Not enough data
7.7
293
Email Marketing
Not enough data
8.7
264
|
Verified
Not enough data
8.7
248
|
Verified
Not enough data
8.5
258
|
Verified
Not enough data
8.3
233
|
Verified
Online Marketing
Not enough data
7.0
158
|
Verified
Not enough data
8.0
191
|
Verified
Not enough data
8.1
218
|
Verified
Not enough data
8.0
215
|
Verified
Not enough data
7.8
158
Lead Management
Not enough data
7.9
174
|
Verified
Not enough data
7.8
192
|
Verified
Not enough data
8.5
242
|
Verified
Not enough data
7.8
161
|
Verified
Not enough data
8.0
158
|
Verified
Not enough data
8.2
183
|
Verified
Not enough data
7.8
146
|
Verified
Not enough data
8.2
144
|
Verified
Campaign Management
Not enough data
8.2
182
|
Verified
Not enough data
7.8
122
Not enough data
7.6
113
|
Verified
Not enough data
7.0
84
Social
Not enough data
7.3
93
Not enough data
7.5
103
|
Verified
Not enough data
7.4
101
|
Verified
Not enough data
7.4
93
|
Verified
Not enough data
7.5
104
|
Verified
Reporting & Analytics
Not enough data
8.0
237
|
Verified
Not enough data
7.8
176
|
Verified
Not enough data
7.6
165
|
Verified
Not enough data
7.4
173
|
Verified
Not enough data
7.4
109
Platform
Not enough data
7.5
153
|
Verified
Not enough data
8.1
135
|
Verified
Not enough data
8.5
152
|
Verified
Not enough data
7.9
106
|
Verified
Not enough data
6.8
107
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
7.6
103
|
Verified
Agentic AI - Marketing Automation
Not enough data
6.5
29
Not enough data
6.1
28
Not enough data
6.4
30
Not enough data
6.4
29
Not enough data
6.6
29
Not enough data
6.7
29
Integration
Not enough data
7.8
158
|
Verified
Not enough data
7.6
151
|
Verified
Not enough data
7.4
117
|
Verified
Not enough data
7.9
49
Metrics
Not enough data
7.8
35
Not enough data
8.1
38
Not enough data
8.0
30
Not enough data
8.0
34
Not enough data
8.1
33
Not enough data
8.3
35
Not enough data
7.8
33
Not enough data
8.3
36
Not enough data
8.0
33
Reporting
Not enough data
8.0
40
Not enough data
8.1
37
Not enough data
7.8
35
Not enough data
8.6
39
Not enough data
8.1
37
Not enough data
7.9
32
Not enough data
7.7
37
Other
Not enough data
8.2
35
Not enough data
8.0
32
Not enough data
8.0
29
Not enough data
8.4
36
Not enough data
8.2
31
Not enough data
8.4
31
Not enough data
7.7
34
Agentic AI - Digital Analytics
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
7.1
8
Administration
Not enough data
7.1
38
Not enough data
7.5
36
Not enough data
8.3
40
Not enough data
8.5
40
Not enough data
8.0
100
Administration
Not enough data
8.2
82
Not enough data
7.9
75
Not enough data
7.8
75
Not enough data
8.6
85
Not enough data
7.1
58
Not enough data
7.8
65
Integrations
Not enough data
7.8
48
Not enough data
7.8
58
Not enough data
8.0
58
Not enough data
7.7
58
Platform
Not enough data
8.1
55
Not enough data
7.9
54
Not enough data
8.3
49
Not enough data
7.8
64
Not enough data
8.2
59
Not enough data
8.4
73
Not enough data
8.0
55
Not enough data
8.4
70
Conversational MarketingHide 21 FeaturesShow 21 Features
8.7
473
Not enough data
Messenger
8.8
383
|
Verified
Not enough data
8.6
383
|
Verified
Not enough data
8.8
387
|
Verified
Not enough data
8.9
382
|
Verified
Not enough data
Channels
8.9
401
|
Verified
Not enough data
8.9
389
|
Verified
Not enough data
9.0
400
|
Verified
Not enough data
8.1
323
|
Verified
Not enough data
8.4
315
|
Verified
Not enough data
Customers
8.9
388
|
Verified
Not enough data
8.8
376
Not enough data
9.0
385
|
Verified
Not enough data
8.7
370
|
Verified
Not enough data
8.6
351
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
28
Not enough data
8.5
28
Not enough data
8.6
29
Not enough data
Feature Not Available
Not enough data
8.7
29
Not enough data
Not enough data
7.4
106
Diagnosis
Not enough data
6.9
61
Not enough data
7.3
66
Not enough data
7.8
72
Not enough data
7.4
65
Tracking
Not enough data
7.3
70
Not enough data
7.1
61
Not enough data
8.2
86
Not enough data
8.0
80
Not enough data
7.3
59
Reporting
Not enough data
8.2
93
Not enough data
7.6
80
Not enough data
7.6
72
Not enough data
7.6
77
Agentic AI - Email Deliverability
Not enough data
6.7
18
Not enough data
7.0
18
Not enough data
7.2
18
Not enough data
6.3
18
Not enough data
7.2
18
Digital Experience Platforms (DXP)Hide 17 FeaturesShow 17 Features
Not enough data
8.8
12
Analytics
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.9
9
Not enough data
8.1
8
Not enough data
9.1
9
Content Management
Not enough data
9.2
10
Not enough data
8.5
9
Not enough data
Feature Not Available
Design & Development
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.2
10
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Location-Based MarketingHide 11 FeaturesShow 11 Features
Not enough data
7.3
16
Administration
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
7.5
10
Agentic AI - Location-Based Marketing Features
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
7.7
11
Not enough data
8.0
10
Not enough data
8.2
11
Not enough data
7.6
11
E-Commerce PersonalizationHide 23 FeaturesShow 23 Features
Not enough data
8.2
142
Visitor Behavior
Not enough data
8.5
94
|
Verified
Not enough data
8.8
101
|
Verified
Not enough data
8.2
79
|
Verified
Templates
Not enough data
8.0
96
|
Verified
Not enough data
8.6
98
|
Verified
Not enough data
8.5
95
|
Verified
Personalization
Not enough data
8.6
104
|
Verified
Not enough data
8.4
93
|
Verified
Not enough data
8.5
96
|
Verified
Not enough data
8.4
69
|
Verified
Not enough data
8.7
86
|
Verified
Not enough data
8.6
100
|
Verified
Not enough data
8.5
96
|
Verified
Not enough data
8.7
92
|
Verified
Multichannel
Not enough data
8.3
86
|
Verified
Not enough data
8.9
117
|
Verified
Not enough data
8.4
89
|
Verified
Administration
Not enough data
8.7
105
|
Verified
Not enough data
8.5
111
|
Verified
Not enough data
8.5
102
|
Verified
Not enough data
8.2
90
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
5.2
8
Not enough data
5.4
8
Not enough data
7.5
33
Campaigns
Not enough data
7.7
24
Not enough data
8.3
26
Not enough data
7.9
24
Not enough data
8.3
27
Not enough data
8.0
24
Analytics
Not enough data
7.6
24
Not enough data
7.3
24
Optimization
Not enough data
7.6
24
Not enough data
8.2
25
Not enough data
7.0
22
Not enough data
7.4
23
Agentic AI - Push Notification
Not enough data
6.5
13
Not enough data
6.4
13
Not enough data
6.4
13
Personalization EnginesHide 16 FeaturesShow 16 Features
Not enough data
8.4
27
Segmentation
Not enough data
8.8
20
Not enough data
8.9
19
Targeting
Not enough data
8.7
19
Not enough data
8.3
17
Triggered Content
Not enough data
8.1
15
Not enough data
8.9
21
Not enough data
8.9
19
Personalized Content
Not enough data
8.4
20
Not enough data
9.0
15
Not enough data
8.6
17
Agentic AI - Personalization Engines
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
8.4
325
7.1
31
Text Messaging
9.0
268
8.3
23
9.1
268
7.4
18
8.7
241
8.5
24
9.1
277
7.7
17
Feature Not Available
8.0
20
8.8
239
7.1
18
8.9
252
8.3
23
Feature Not Available
7.9
19
SMS Platform
9.0
257
7.8
23
9.0
257
8.6
23
8.5
199
7.4
17
8.3
201
6.9
15
8.2
184
7.1
16
8.5
199
8.2
19
Agentic AI - SMS Marketing
7.5
35
5.4
9
7.6
36
5.4
9
7.8
35
6.1
9
7.6
34
5.6
9
7.6
34
5.2
9
7.7
35
5.6
9
Local Listing ManagementHide 6 FeaturesShow 6 Features
8.8
581
Not enough data
Listing Management
8.9
453
|
Verified
Not enough data
8.8
422
|
Verified
Not enough data
8.5
380
Not enough data
8.8
446
|
Verified
Not enough data
Performance
8.9
494
|
Verified
Not enough data
9.1
502
|
Verified
Not enough data
8.6
43
Not enough data
Payment Processing
9.0
39
Not enough data
9.2
40
Not enough data
9.4
40
Not enough data
8.9
36
Not enough data
Administration
8.8
37
Not enough data
8.5
35
Not enough data
8.3
38
Not enough data
7.9
33
Not enough data
8.5
34
Not enough data
8.6
34
Not enough data
8.5
34
Not enough data
Payment Options
7.6
34
Not enough data
9.1
38
Not enough data
Security
8.4
33
Not enough data
Platform
8.5
34
Not enough data
8.4
35
Not enough data
9.0
435
Not enough data
Local Search Optimization
8.6
211
Not enough data
9.1
371
|
Verified
Not enough data
9.2
380
|
Verified
Not enough data
9.4
399
|
Verified
Not enough data
8.8
354
Not enough data
9.1
386
|
Verified
Not enough data
Not enough data
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Social Media ManagementHide 20 FeaturesShow 20 Features
8.4
538
Not enough data
Content & Collaboration
8.6
416
Not enough data
8.4
410
Not enough data
8.7
419
Not enough data
8.4
399
Not enough data
8.8
410
Not enough data
8.4
409
Not enough data
Social Management
8.7
471
Not enough data
9.0
491
Not enough data
8.5
445
Not enough data
8.9
467
Not enough data
7.9
429
Not enough data
8.3
427
Not enough data
8.3
382
Not enough data
Agentic AI - Social Media Management
7.9
89
Not enough data
8.0
88
Not enough data
7.9
98
Not enough data
8.2
91
Not enough data
8.1
89
Not enough data
8.2
90
Not enough data
8.3
92
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
8.2
59
Platform Basics
Not enough data
8.6
50
Not enough data
8.6
48
Platform Data
Not enough data
8.1
45
Not enough data
8.0
47
Not enough data
8.4
51
Not enough data
7.9
44
Platform Additional Functionality
Not enough data
7.8
44
Not enough data
8.1
42
Not enough data
7.9
40
Agentic AI - Customer Journey Analytics
Not enough data
8.0
10
Not enough data
8.3
10
Not enough data
8.0
10
Not enough data
8.3
9
8.4
636
Not enough data
Analytics
8.7
490
Not enough data
8.9
484
Not enough data
8.7
462
Not enough data
8.0
412
Not enough data
Customization
8.5
419
Not enough data
8.2
402
Not enough data
8.6
429
Not enough data
8.4
410
Not enough data
Generative AI
8.6
353
Not enough data
8.7
353
Not enough data
Agentic AI - Experience Management
7.8
54
Not enough data
8.1
54
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
9.0
17
Not enough data
Responses
9.4
12
Not enough data
9.5
13
Not enough data
8.8
12
Not enough data
Automation - AI Agents
8.5
10
Not enough data
9.0
12
Not enough data
9.0
10
Not enough data
9.0
10
Not enough data
9.5
10
Not enough data
Platform
9.2
11
Not enough data
9.3
10
Not enough data
9.2
11
Not enough data
Autonomy - AI Agents
8.5
11
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.5
10
Not enough data
Generative AI
8.8
15
Not enough data
8.9
11
Not enough data
8.5
263
Not enough data
Patient-Centered Functions
9.0
211
Not enough data
9.3
214
Not enough data
8.0
189
Not enough data
8.8
209
Not enough data
7.8
186
Not enough data
Operations
8.8
212
Not enough data
8.7
201
Not enough data
8.2
204
Not enough data
8.8
199
Not enough data
9.0
204
Not enough data
8.0
193
Not enough data
7.9
187
Not enough data
Generative AI
Feature Not Available
Not enough data
8.8
269
Not enough data
Responses
8.8
233
Not enough data
8.7
231
Not enough data
8.7
222
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
238
Not enough data
8.8
225
Not enough data
8.9
234
Not enough data
8.9
227
Not enough data
Feature Not Available
Not enough data
8.8
222
Not enough data
9.0
235
Not enough data
Generative AI
8.4
157
Not enough data
8.7
149
Not enough data
8.9
728
Not enough data
Feedback Management
8.7
517
Not enough data
Feature Not Available
Not enough data
9.0
602
Not enough data
Feedback Analysis
8.7
523
Not enough data
8.8
529
Not enough data
8.7
518
Not enough data
Feedback Sources
9.5
682
Not enough data
9.1
583
Not enough data
Feature Not Available
Not enough data
9.0
547
Not enough data
Generative AI
8.7
425
Not enough data
8.8
418
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
8.7
440
Not enough data
Conversational Platform
8.8
387
Not enough data
Feature Not Available
Not enough data
8.8
342
Not enough data
8.9
313
Not enough data
Support Automation
8.7
332
Not enough data
8.7
340
Not enough data
8.8
333
Not enough data
8.6
299
Not enough data
Generative AI
8.4
236
Not enough data
8.4
234
Not enough data
Not enough data
8.0
28
Loyalty Experience
Not enough data
8.4
15
Not enough data
8.6
15
Not enough data
8.4
17
Not enough data
8.5
22
Not enough data
7.4
12
Not enough data
7.8
13
Loyalty Platform
Not enough data
8.7
15
Not enough data
8.7
18
Not enough data
8.3
15
Not enough data
8.5
16
Not enough data
8.8
18
Agentic AI - Loyalty Management
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
6.9
6
8.8
571
Not enough data
Generative AI
8.6
181
Not enough data
8.6
178
Not enough data
8.1
169
Not enough data
Communication
9.0
355
|
Verified
Not enough data
9.1
380
|
Verified
Not enough data
8.6
265
Not enough data
9.2
356
|
Verified
Not enough data
8.4
242
Not enough data
Internal Use
8.8
500
|
Verified
Not enough data
9.0
348
|
Verified
Not enough data
8.7
267
Not enough data
8.8
271
Not enough data
9.2
333
|
Verified
Not enough data
8.7
268
Not enough data
AI Content Creation PlatformsHide 6 FeaturesShow 6 Features
8.2
25
Not enough data
Content Generation - AI Content Creation Platforms
7.7
23
Not enough data
8.0
22
Not enough data
8.4
22
Not enough data
Management - AI Content Creation Platforms
7.8
20
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
Answer Engine Optimization (AEO)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
8.6
51
Not enough data
Agentic AI - Customer Advocacy
8.6
47
Not enough data
8.5
47
Not enough data
8.6
47
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
8.5
2,285
Not enough data
Consumer Intelligence
9.3
1975
|
Verified
Not enough data
8.6
1431
|
Verified
Not enough data
8.8
1626
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.8
1632
|
Verified
Not enough data
9.2
1995
|
Verified
Not enough data
Media Monitoring
8.7
1638
|
Verified
Not enough data
8.7
1493
|
Verified
Not enough data
8.4
1272
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.1
306
Not enough data
8.0
288
Not enough data
8.2
324
Not enough data
8.2
291
Not enough data
8.1
295
Not enough data
8.1
288
Not enough data
Not enough data
7.6
90
Analysis
Not enough data
8.0
43
Not enough data
8.3
68
|
Verified
Not enough data
7.7
38
Not enough data
8.1
54
Campaigns
Not enough data
7.9
42
|
Verified
Not enough data
8.4
46
|
Verified
Not enough data
8.4
39
|
Verified
Not enough data
7.8
32
Not enough data
9.1
64
Not enough data
8.8
62
Engagement
Not enough data
8.1
52
Platform
Not enough data
8.4
59
Not enough data
8.1
28
|
Verified
Not enough data
8.3
43
Agentic AI - Mobile Marketing
Not enough data
6.3
8
Not enough data
6.0
8
Not enough data
5.4
9
Not enough data
6.0
8
Not enough data
6.4
7
Not enough data
7.4
7
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
112
Marketing Operations
Not enough data
8.0
70
|
Verified
Not enough data
8.5
83
|
Verified
Not enough data
8.3
80
|
Verified
Not enough data
8.8
81
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.3
94
|
Verified
Not enough data
8.4
101
|
Verified
Not enough data
8.1
74
|
Verified
Not enough data
8.0
75
|
Verified
Not enough data
8.4
72
|
Verified
Not enough data
8.1
73
Agentic AI - Marketing Analytics
Not enough data
7.2
16
Not enough data
7.5
16
Not enough data
7.3
16
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
8.4
11
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
5
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Automation
8.3
8
Not enough data
10.0
6
Not enough data
7.7
5
Not enough data
Autonomy
7.7
5
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Birdeye
Birdeye
Small-Business(50 or fewer emp.)
48.4%
Mid-Market(51-1000 emp.)
35.4%
Enterprise(> 1000 emp.)
16.2%
SAP Engagement Cloud (formerly SAP Emarsys)
SAP Engagement Cloud (formerly SAP Emarsys)
Small-Business(50 or fewer emp.)
23.3%
Mid-Market(51-1000 emp.)
53.4%
Enterprise(> 1000 emp.)
23.3%
Reviewers' Industry
Birdeye
Birdeye
Hospital & Health Care
9.8%
Real Estate
9.5%
Construction
7.3%
Marketing and Advertising
6.4%
Medical Practice
6.2%
Other
60.8%
SAP Engagement Cloud (formerly SAP Emarsys)
SAP Engagement Cloud (formerly SAP Emarsys)
Retail
28.1%
Apparel & Fashion
10.5%
Consumer Goods
5.3%
Marketing and Advertising
4.7%
Sporting Goods
3.9%
Other
47.4%
Alternatives
Birdeye
Birdeye Alternatives
SOCi
SOCi
Add SOCi
HighLevel
HighLevel
Add HighLevel
Vendasta AI Platform
Vendasta AI Platform
Add Vendasta AI Platform
Reputation
Reputation
Add Reputation
SAP Engagement Cloud (formerly SAP Emarsys)
SAP Engagement Cloud (formerly SAP Emarsys) Alternatives
MoEngage
MoEngage
Add MoEngage
Dotdigital
Dotdigital
Add Dotdigital
Bloomreach
Bloomreach
Add Bloomreach
Agentforce Marketing (formerly Salesforce Marketing Cloud)
Agentforce Marketing...
Add Agentforce Marketing (formerly Salesforce Marketing Cloud)
Discussions
Birdeye
Birdeye Discussions
How do you delete a review you post on this site?
7 Comments
Jennifer C.
JC
Hi Kurt, to delete a G2 review, you can contact G2 support or log into your G2 profile. If you're referencing a review you left on a Birdeye site, feel free...Read more
What is BirdEye?
4 Comments
Joseph S.
JS
It’s an Online Reputation and Social Media Management Platform.Read more
Are BirdEye reviews fake?
2 Comments
Benjamin W.
BW
Birdeye reviews are not fake. They aggregate reviews across the web from various sources such as Facebook and Google. Reviews can also be directly posted to...Read more
SAP Engagement Cloud (formerly SAP Emarsys)
SAP Engagement Cloud (formerly SAP Emarsys) Discussions
Can I add other templates if I don't want to use html?
2 Comments
Will Y.
WY
Hola Pamela! Gracias por tu pregunta. Our Template Editor does let you design and create your own templates. As long as you have the VCE enabled, this is a...Read more
how much turnvoer my company need before emarsys is worth.
1 Comment
PD
Hi Timo, Thank you for your question. It is usually its 50-500m + annual turnover.Read more
Why don't they have support for training in Spanish?
1 Comment
Will Y.
WY
Comment deleted by user.Read more