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[SAP Engagement Cloud (formerly SAP Emarsys) Discussions](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_676380d9d2944794a923b5cfd111773d/sap-engagement-cloud-formerly-sap-emarsys.png "Product Avatar Image") ![Reward for good SAP Engagement Cloud (formerly SAP Emarsys) reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/28070/medal.svg "Reward for good SAP Engagement Cloud (formerly SAP Emarsys) reviews") ](/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) [ SAP Engagement Cloud (formerly SAP Emarsys) ](/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) (638)4.2/5 SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth. Show More * * * ### 47.0 Nps Score Already have SAP Engagement Cloud (formerly SAP Emarsys)? ### All SAP Engagement Cloud (formerly SAP Emarsys) Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Emarsys used for? ](/discussions/what-is-emarsys-used-for) What is Emarsys used for? [ Marketing Platforms Software ](https://www.g2.com/tags/marketing-platforms-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Personalization Engines ](https://www.g2.com/tags/personalization-engines)[ Push Notification Software ](https://www.g2.com/tags/push-notification-software) [ E-Commerce Personalization Software ](https://www.g2.com/tags/e-commerce-personalization-software)[ Location-Based Marketing Software ](https://www.g2.com/tags/location-based-marketing-software)[ Digital Experience Platforms (DXP) ](https://www.g2.com/tags/digital-experience-platforms-dxp)[ Email Deliverability Tools ](https://www.g2.com/tags/email-deliverability-tools)[ Customer Journey Analytics Software ](https://www.g2.com/tags/customer-journey-analytics-software)[ Loyalty Management Software ](https://www.g2.com/tags/loyalty-management-software)[ Marketing Analytics Software ](https://www.g2.com/tags/marketing-analytics-software)[ Transactional Email Software ](https://www.g2.com/tags/transactional-email-software)[ Mobile Marketing Software ](https://www.g2.com/tags/mobile-marketing-software)[ Marketing Automation Software ](https://www.g2.com/tags/marketing-automation-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Marketing Automation Software Questions ](https://www.g2.com/topics/marketing-automation) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+questions+and+get+answers+from+expert+users+in+our+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+section.&title=SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss%0aAsk+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+questions+and+get+answers+from+expert+users+in+our+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+section.) 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[Timo S.](https://www.g2.com/users/d1991b31-5b5a-4c69-b63d-a5154f1b7ad9 "Timo S.") • about 5 years ago Marketing Consultant Marketing Consultant More Options - [ # how much turnvoer my company need before emarsys is worth. ](/discussions/how-much-turnvoer-my-company-need-before-emarsys-is-worth) the questions should be clear [ Loyalty Management Software ](https://www.g2.com/tags/loyalty-management-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Push Notification Software ](https://www.g2.com/tags/push-notification-software)[ Email Deliverability Software ](https://www.g2.com/tags/email-deliverability-software) [ Marketing Automation Software ](https://www.g2.com/tags/marketing-automation-software)[ Mobile Marketing Software ](https://www.g2.com/tags/mobile-marketing-software)[ Transactional Email Software ](https://www.g2.com/tags/transactional-email-software)[ Marketing Analytics Software ](https://www.g2.com/tags/marketing-analytics-software)[ Customer Data Platform (CDP) Software ](https://www.g2.com/tags/customer-data-platform-cdp-software)[ E-Commerce Personalization Software ](https://www.g2.com/tags/e-commerce-personalization-software)[ Customer Data Platform Software Questions ](https://www.g2.com/topics/customer-data-platform)[ Marketing Automation Software Questions ](https://www.g2.com/topics/marketing-automation) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+questions+and+get+answers+from+expert+users+in+our+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+section.&title=SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss%0aAsk+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+questions+and+get+answers+from+expert+users+in+our+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+section.) 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[Pamela S.](https://www.g2.com/users/9754e0e2-9e66-45e6-b1fb-89a473511f4d "Pamela S.") • over 5 years ago Diseñadora de interfaces Diseñadora de interfaces More Options - [ # Can I add other templates if I don't want to use html? ](/discussions/44709-can-i-add-other-templates-if-i-don-t-want-to-use-html) Sometimes you see more template ideas that work for us; however, we don't know how to build it with HTML code, limiting ourselves to our basic knowledge. [ Marketing Automation Software ](https://www.g2.com/tags/marketing-automation-software)[ Mobile Marketing Software ](https://www.g2.com/tags/mobile-marketing-software)[ Transactional Email Software ](https://www.g2.com/tags/transactional-email-software)[ Marketing Analytics Software ](https://www.g2.com/tags/marketing-analytics-software) [ Customer Data Platform (CDP) Software ](https://www.g2.com/tags/customer-data-platform-cdp-software)[ E-Commerce Personalization Software ](https://www.g2.com/tags/e-commerce-personalization-software)[ Customer Data Platform Software Questions ](https://www.g2.com/topics/customer-data-platform)[ Marketing Automation Software Questions ](https://www.g2.com/topics/marketing-automation) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+questions+and+get+answers+from+expert+users+in+our+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+section.&title=SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss%0aAsk+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+questions+and+get+answers+from+expert+users+in+our+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+section.) 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[Mateo S.](https://www.g2.com/users/a0c31f6b-9502-49f0-8cd3-652249f8f438 "Mateo S.") • over 5 years ago diseñador gráfico diseñador gráfico More Options - [ # Why don't they have support for training in Spanish? ](/discussions/42614-por-que-no-tienen-soporte-para-las-capacitaciones-en-espanol) only that question from support for us Spanish-speaking countries [ Marketing Automation Software ](https://www.g2.com/tags/marketing-automation-software)[ Mobile Marketing Software ](https://www.g2.com/tags/mobile-marketing-software)[ Transactional Email Software ](https://www.g2.com/tags/transactional-email-software)[ Marketing Analytics Software ](https://www.g2.com/tags/marketing-analytics-software) [ Customer Data Platform (CDP) Software ](https://www.g2.com/tags/customer-data-platform-cdp-software)[ E-Commerce Personalization Software ](https://www.g2.com/tags/e-commerce-personalization-software)[ Customer Data Platform Software Questions ](https://www.g2.com/topics/customer-data-platform)[ Marketing Automation Software Questions ](https://www.g2.com/topics/marketing-automation) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+questions+and+get+answers+from+expert+users+in+our+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+section.&title=SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss%0aAsk+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+questions+and+get+answers+from+expert+users+in+our+SAP+Engagement+Cloud+%28formerly+SAP+Emarsys%29+Discussions+section.) 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Get answers from real users and experts [Start A Discussion](/products/sap-engagement-cloud-formerly-sap-emarsys/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/7e22a3a53aebe6a46a3bb1904e3c644c/sap-engagement-cloud-formerly-sap-emarsys.svg "Product Avatar Image") ### Have you used SAP Engagement Cloud (formerly SAP Emarsys) before? Answer a few questions to help the SAP Engagement Cloud (formerly SAP Emarsys) community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-engagement-cloud-formerly-sap-emarsys%2Fdiscuss%3Fsmall_ask%3Dsap-engagement-cloud-formerly-sap-emarsys) No ## Top Contributors in SAP Engagement Cloud (formerly SAP Emarsys) 1 ![Will Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will Y.") WY Loading... ### [Will Y.](https://www.g2.com/users/607b0415-a942-474f-b213-04b60264214b "Will Y.") Head of Existing Business Sales Channels 1 pt 2 PD Loading... ### [Pauline D.](https://www.g2.com/users/7e912f27-f15e-4885-8db6-9476d128165d "Pauline D.") Senior Customer Marketing Manager 1 pt 3 ![Timo S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Timo S.") TS Loading... ### [Timo S.](https://www.g2.com/users/d1991b31-5b5a-4c69-b63d-a5154f1b7ad9 "Timo S.") Marketing Consultant 1 pt