[ SAP Eng... Reviews ](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) [ SAP Eng... Reviews ](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) # SAP Engagement Cloud (formerly SAP Emarsys) Pricing Overview [Editedit](https://my.g2.com/sap-engagement-cloud-formerly-sap-emarsys/pricings) ## SAP Engagement Cloud (formerly SAP Emarsys) Pricing Key Insights Last updated on Apr 09, 2026 * * * SAP Engagement Cloud (formerly SAP Emarsys) offers **3 pricing editions** , starting at **$**. SAP Engagement Cloud (formerly SAP Emarsys) pricing tiers are designed to support different usage levels and team sizes. SAP Engagement Cloud (formerly SAP Emarsys) does not offer a **free trial**. Compare the SAP Engagement Cloud (formerly SAP Emarsys) pricing table below to figure out the best fit for your needs. Some plans may require you to contact **SAP** for **custom pricing**. * * * ESSENTIAL — $ ADVANCED — $$ MAX AI — $$$ Rated 4.2 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. ESSENTIAL $ Achieve your most essential objectives through marketing personalization and automation. ADVANCED $$ Enrich your marketing by building a lifecycle-based personalized experience through deeper customer insights. MAX AI $$$ Use the power of AI to optimize your marketing to reach maximum revenue and engagement with minimum effort and time. Our pricing model is based on a standard package including the data platform and email channel, enhanced with additional channels and features according to your business requirements. Pricing information for SAP Engagement Cloud (formerly SAP Emarsys) is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SAP Engagement Cloud (formerly SAP Emarsys) must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 15 months ### Average Discount 12% ### Perceived Cost $$$$$ ## Top-Rated Alternatives [ ![MoEngage](https://images.g2crowd.com/uploads/product/hd_favicon/83adfbfdcb23e3dc26f5ef3fcd5713fd/moengage.svg "MoEngage") MoEngage 4.5/5(524) ](https://www.g2.com/products/moengage/reviews) [ ![Dotdigital](https://images.g2crowd.com/uploads/product/hd_favicon/2885a17bfed3aea5feb1bb9f11865a7a/dotdigital.svg "Dotdigital") Dotdigital 4.4/5(1,226) ](https://www.g2.com/products/dotdigital/reviews) [ ![Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-marketing-formerly-salesforce-marketing-cloud.svg "Agentforce Marketing (formerly Salesforce Marketing Cloud)") Agentforce Marketing (formerly Salesforce Marketing Cloud) 4/5(4,630) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/competitors/alternatives) ## SAP Engagement Cloud... Pricing Reviews (2) ![Michael O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael O.") MO Michael O. 10/24/2025 More Options - - [Respond as SAP Engagement Cloud...](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-11858442/official_response/new) "Intuitive and Highly Recommended Interface" 5/5 What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)? I love using SAP Emarsys because, although it was initially complicated to set up as it was a new tool for me, its interface is very intuitive, which made my adaptation easier. I really enjoy its beautiful and user-friendly visual design. It significantly benefits my work, as it allows me to efficiently analyze potential customers from different brands. I appreciate its capabilities to upload data and send excellent offers via SMS and email, which are key to my daily work. Additionally, the possibility of having a collaborative and well-structured work environment is a factor that would make me choose it again without hesitation. I also value the high level of recommendation this product inspires in me, as I would rate it an 11 on a scale of 1 to 10. Review collected by and hosted on G2.com. What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)? I would like it to be a bit more intuitive for teenagers who are looking to delve into the world of commerce. Review collected by and hosted on G2.com. What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you? SAP Emarsys helps me analyze potential customers and allows for well-structured collaborative work. Its interface is nice and easy to use, and I can upload data and send good offers via SMS and email efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated GP Gayathri Devi P. 10/27/2025 More Options - - [Respond as SAP Engagement Cloud...](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-11864584/official_response/new) "CRM Integration Ease with Limitations" 2.5/5 What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)? I appreciate the predict feature and the relational database aspect of SAP Emarsys, which I find quite interesting. The ability to provide customer recommendations with a single click is particularly impressive. This feature immensely aids in CRM communications by generating web traffic and increasing revenue through effective segmentation and personalization. The ease of handling real-time communications, especially for abandonment or retargeting efforts, efficiently boosts our overall marketing strategy. Review collected by and hosted on G2.com. What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)? I find setting up SAP Emarsys initially a bit complicated to understand how the system works. The learning curve, although manageable after receiving training, makes the onboarding process somewhat challenging. Furthermore, I am unsure about repurchasing SAP Emarsys due to the increased competition in the CRM market and feel that the platform lags in technological advancement compared to other CRM solutions. Another area that could use improvement is the drag-and-drop editor, which seems to need enhancements for a smoother user experience. Review collected by and hosted on G2.com. What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you? I use the product for CRM communications, enhancing website traffic through effective segmentation, personalization, and real-time communication, which boosts revenue. Review collected by and hosted on G2.com. 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