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Compare Benefitfocus and Paycom 
Featured Products
At a Glance
Market Segments
Enterprise (82.1% of reviews)
Mid-Market (74.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Benefitfocus
Star Rating
(30)4.2 out of 5
Market Segments
Enterprise (82.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about BenefitfocusPaycom
Star Rating
(1,564)4.3 out of 5
Market Segments
Mid-Market (74.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaycomSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paycom excels in overall user satisfaction, reflected in its higher G2 Score of 72.37 compared to Benefitfocus's 51.04. Users appreciate the platform's ability to manage the full employee lifecycle seamlessly, which minimizes errors and enhances compliance.
- Users say that Paycom's intuitive design significantly contributes to its ease of use, with many noting they rarely encounter difficulties finding what they need. In contrast, while Benefitfocus also offers user-friendly features, it doesn't quite match the streamlined experience that Paycom provides.
- Reviewers mention that Paycom's Report Center is a standout feature, allowing users to create customized reports easily. This flexibility is a key advantage for those needing to generate specific data requests regularly, whereas Benefitfocus users have noted that while reporting is good, it may not be as adaptable as Paycom's offerings.
- According to verified reviews, both platforms receive positive feedback for their support, but Benefitfocus users highlight the strength of their relationship management, particularly during Open Enrollment. This suggests that while Paycom has solid support, Benefitfocus may provide a more personalized experience in critical periods.
- Users highlight that Paycom's integration capabilities, while functional, could be improved, as some find it less flexible compared to Benefitfocus. Benefitfocus users appreciate its robust integration options, which can be crucial for larger enterprises needing to connect various systems.
- Reviewers note that Paycom's recent activity, with 48 reviews in the last 90 days, indicates a more active user base, suggesting ongoing improvements and user engagement. In contrast, Benefitfocus has not received any recent reviews, which may raise concerns about its current user satisfaction and product evolution.
Pricing
Entry-Level Pricing
Benefitfocus
No pricing availablePaycom
No pricing availableFree Trial
Benefitfocus
No trial information availablePaycom
No trial information availableRatings
Meets Requirements
8.7
27
8.7
1,259
Ease of Use
8.9
26
8.5
1,276
Ease of Setup
8.0
23
7.9
722
Ease of Admin
8.6
25
8.3
731
Quality of Support
8.6
26
8.5
1,161
Has the product been a good partner in doing business?
8.8
24
8.4
727
Product Direction (% positive)
8.7
26
8.1
1,218
Features by Category
Core HR
Not enough data
8.5
396
Not enough data
8.8
437
Not enough data
7.9
274
Not enough data
8.4
313
Not enough data
8.6
367
Not enough data
8.6
403
Generative AI
Not enough data
Feature Not Available
Platform
7.7
21
8.1
554
7.9
15
7.4
407
8.5
9
7.8
302
8.7
21
8.6
566
8.7
21
8.8
555
8.2
18
8.8
544
7.7
21
8.6
555
8.2
21
8.6
566
Expense Reports
Not enough data
8.8
173
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
150
|
Verified
Not enough data
9.1
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
112
|
Verified
Agentic AI - Expense Management
Not enough data
6.9
17
Not enough data
6.7
17
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
179
|
Verified
Mobile
Not enough data
9.2
147
|
Verified
Not enough data
9.0
139
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
8.2
97
Not enough data
8.4
109
|
Verified
Administration
Not enough data
8.8
105
|
Verified
Administration
Not enough data
8.4
212
Not enough data
8.6
240
|
Verified
Not enough data
8.6
247
|
Verified
Not enough data
8.8
226
|
Verified
Not enough data
8.8
253
|
Verified
Platform
Not enough data
8.7
265
|
Verified
Not enough data
7.9
207
|
Verified
Not enough data
8.0
157
Not enough data
8.9
249
|
Verified
Not enough data
8.9
251
|
Verified
Not enough data
Feature Not Available
Employee Self Service
Not enough data
9.2
876
|
Verified
Not enough data
8.7
758
|
Verified
Not enough data
9.0
815
|
Verified
Administration
Not enough data
9.1
809
|
Verified
Not enough data
8.8
828
|
Verified
Not enough data
9.4
855
|
Verified
Not enough data
8.6
531
|
Verified
Not enough data
9.1
780
|
Verified
Not enough data
8.9
668
|
Verified
Not enough data
9.0
766
|
Verified
Not enough data
9.2
765
|
Verified
Not enough data
9.2
760
|
Verified
Taxes
Not enough data
9.0
780
|
Verified
Not enough data
8.9
720
|
Verified
Not enough data
Feature Not Available
Integration
Not enough data
8.1
489
Not enough data
8.6
598
Not enough data
8.2
499
Not enough data
Feature Not Available
Platform
Not enough data
8.7
762
|
Verified
Not enough data
8.9
773
|
Verified
Not enough data
8.9
813
|
Verified
Not enough data
8.8
723
|
Verified
Benefits Administration Platform Features
8.5
22
8.8
86
9.0
22
8.8
84
7.9
21
Feature Not Available
8.5
16
8.8
84
Not enough data
8.2
75
9.2
22
9.0
85
9.3
15
8.6
79
9.0
18
8.6
80
Benefits Administration Platform Features
8.5
22
8.8
86
9.0
22
8.8
84
7.9
21
Feature Not Available
8.5
16
8.8
84
Not enough data
8.2
75
9.2
22
9.0
85
9.3
15
8.6
79
9.0
22
8.7
49
9.0
18
8.6
80
8.2
18
7.7
58
Not enough data
7.5
59
Not enough data
8.8
64
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.7
21
8.1
554
7.9
15
7.4
407
8.5
9
7.8
302
8.7
21
8.6
566
8.7
21
8.8
555
8.2
18
8.8
544
7.7
21
8.6
555
8.2
21
8.6
566
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Automation
Not enough data
8.8
313
Logistics
Not enough data
8.7
315
Not enough data
8.8
304
Not enough data
8.3
265
Management
Not enough data
8.1
248
Not enough data
8.4
274
Not enough data
8.5
310
Not enough data
9.0
347
Not enough data
8.9
343
Not enough data
9.2
354
Not enough data
8.9
312
Monitoring
Not enough data
8.5
257
Not enough data
8.7
296
Not enough data
Feature Not Available
Processing
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Compliance
Not enough data
8.6
7
Not enough data
7.4
7
Not enough data
8.6
7
Integration
Not enough data
Feature Not Available
Not enough data
8.3
7
Not enough data
Feature Not Available
Reporting
Not enough data
Feature Not Available
Not enough data
8.3
7
Not enough data
8.3
7
Customization
Not enough data
8.7
38
Not enough data
8.7
35
HR Content
Not enough data
8.5
38
Not enough data
8.6
38
Not enough data
8.8
39
Logistics
Not enough data
9.0
38
Not enough data
9.2
39
Not enough data
7.5
34
Management
Not enough data
7.6
33
Not enough data
8.5
36
Not enough data
7.8
36
Not enough data
8.5
39
Not enough data
8.7
38
Generative AI
Not enough data
7.3
29
Not enough data
7.3
29
Basics
Not enough data
9.1
9
Not enough data
9.1
9
Content
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
8.1
8
Performance
Not enough data
8.8
8
Not enough data
8.8
7
Not enough data
8.3
7
Training & eLearning
Not enough data
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
8.7
129
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.9
77
Platform Data
Not enough data
8.6
74
Not enough data
Feature Not Available
Not enough data
8.8
75
Platform Content
Not enough data
8.5
73
Not enough data
8.1
70
Not enough data
8.1
70
Generative AI
Not enough data
Feature Not Available
Background Check Administration
Not enough data
8.4
244
|
Verified
Not enough data
8.9
140
Not enough data
8.9
143
Background Check Data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
151
Background Check Additional Functionality
Not enough data
8.5
126
Not enough data
9.0
144
Not enough data
8.9
131
AI Insight Check - Background Check
Not enough data
6.7
21
AI Investigation and Verification - Background Check
Not enough data
6.7
21
Training & eLearning
Not enough data
8.8
122
Not enough data
8.7
105
Not enough data
8.6
130
Not enough data
8.7
123
Training & eLearning
Not enough data
8.6
106
Not enough data
8.7
129
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
8.6
130
Not enough data
8.7
129
Platform Basics
Not enough data
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
18
Platform Content
Not enough data
8.8
16
Not enough data
8.4
16
Not enough data
8.5
16
Platform Additional Functionality
Not enough data
8.9
16
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
9.0
16
Not enough data
8.2
16
Not enough data
8.3
16
Platform
7.7
21
8.1
554
7.9
15
7.4
407
8.5
9
7.8
302
8.7
21
8.6
566
8.7
21
8.8
555
8.2
18
8.8
544
7.7
21
8.6
555
8.2
21
8.6
566
Platform Basics
Not enough data
8.9
66
Not enough data
Feature Not Available
Not enough data
9.0
68
Platform Content
Not enough data
9.1
69
Not enough data
9.2
68
Not enough data
8.7
67
Not enough data
9.1
68
Platform Additional Functionality
Not enough data
9.2
68
Not enough data
9.2
66
Not enough data
Feature Not Available
Platform Performance
Not enough data
8.9
68
Not enough data
8.9
63
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.7
200
Not enough data
8.5
198
Not enough data
8.8
224
Not enough data
9.0
309
Not enough data
8.9
237
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
265
Not enough data
8.9
265
Not enough data
Feature Not Available
Benchmarking and Equity - Compensation Management
Not enough data
Feature Not Available
Not enough data
8.2
79
Not enough data
8.2
83
Platform
7.7
21
8.1
554
7.9
15
7.4
407
8.5
9
7.8
302
8.7
21
8.6
566
8.7
21
8.8
555
8.2
18
8.8
544
7.7
21
8.6
555
8.2
21
8.6
566
Platform Content
Not enough data
8.1
20
Not enough data
8.1
20
Not enough data
8.1
21
Platform Basics
Not enough data
8.2
21
Not enough data
Feature Not Available
Not enough data
8.3
21
Platform Additional Functionality
Not enough data
8.3
20
Not enough data
8.3
20
Not enough data
8.7
21
Platform Basics
Not enough data
8.8
14
Not enough data
Feature Not Available
Not enough data
9.4
13
Platform Content
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
9.2
12
Platform Additional Functionality
Not enough data
9.2
12
Not enough data
9.3
14
Not enough data
9.2
12
Not enough data
9.0
13
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
9.1
11
Platform Basics
Not enough data
8.5
44
Not enough data
8.6
44
Not enough data
8.7
45
Platform Content
Not enough data
8.7
43
Not enough data
8.4
41
Not enough data
8.4
42
Platform Additional Functionality
Not enough data
8.3
41
Not enough data
8.8
43
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Feature Not Available
Performance reviews
Not enough data
8.2
125
|
Verified
Not enough data
8.5
95
Not enough data
8.6
142
|
Verified
Goals
Not enough data
8.3
133
|
Verified
Not enough data
8.3
82
Feedback
Not enough data
8.5
86
Not enough data
8.0
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data
Not enough data
8.5
154
|
Verified
Not enough data
8.7
143
|
Verified
Agentic AI - Performance Management
Not enough data
7.0
33
Not enough data
6.8
32
Payments
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Financial wellness
Not enough data
7.3
23
Not enough data
7.8
24
Not enough data
8.1
24
Administration
Not enough data
8.3
25
Not enough data
8.6
25
Not enough data
9.0
24
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
8.2
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
19
Not enough data
8.5
20
Not enough data
8.5
20
Additional Features - Compensation Planning
Not enough data
8.6
20
Not enough data
8.3
21
Not enough data
Feature Not Available
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
6.8
37
Not enough data
6.7
37
Not enough data
6.8
38
Sourcing
Not enough data
Feature Not Available
Not enough data
8.3
270
Not enough data
7.6
46
Not enough data
7.9
50
Not enough data
7.7
48
Candidate Management - Applicant Tracking System
Not enough data
8.4
251
Not enough data
7.9
46
Not enough data
8.1
48
Not enough data
7.0
44
Not enough data
7.1
44
Not enough data
7.4
44
Not enough data
7.6
46
Platform
7.7
21
8.1
554
7.9
15
7.4
407
8.5
9
7.8
302
8.7
21
8.6
566
8.7
21
8.8
555
8.2
18
8.8
544
7.7
21
8.6
555
8.2
21
8.6
566
AI - Applicant Tracking Systems (ATS)
Not enough data
6.8
37
Not enough data
6.9
38
Not enough data
6.7
37
Agentic AI - Onboarding
Not enough data
6.8
50
Not enough data
6.9
50
Not enough data
6.8
50
Not enough data
6.8
49
Not enough data
6.9
50
Platform Content
Not enough data
8.5
420
Not enough data
8.8
452
Not enough data
9.0
458
Not enough data
8.5
339
Not enough data
8.4
340
Not enough data
8.4
326
Platform Additional Functionality
Not enough data
9.0
497
Not enough data
Feature Not Available
Not enough data
8.4
364
Not enough data
8.8
422
Not enough data
8.8
450
Platform Data
Not enough data
Feature Not Available
Not enough data
8.8
375
Not enough data
8.6
273
Platform
7.7
21
8.1
554
7.9
15
7.4
407
8.5
9
7.8
302
8.7
21
8.6
566
8.7
21
8.8
555
8.2
18
8.8
544
7.7
21
8.6
555
8.2
21
8.6
566
Recruiting and Onboarding
Not enough data
8.2
333
Not enough data
8.8
481
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.6
94
Not enough data
8.7
92
Not enough data
8.9
98
Not enough data
8.6
82
Course Delivery
Not enough data
8.9
106
Not enough data
8.9
111
Not enough data
9.1
95
Course Management
Not enough data
Feature Not Available
Not enough data
8.8
86
Not enough data
8.8
90
Not enough data
8.9
74
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Interface
Not enough data
8.9
76
Not enough data
8.6
77
Training & eLearning
Not enough data
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.7
105
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
8.7
129
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
6.7
10
Not enough data
6.7
10
Time Tracking
Not enough data
9.0
144
Not enough data
8.1
126
Not enough data
7.5
111
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
179
|
Verified
Mobile Time Tracking
Not enough data
8.7
120
Administration
Not enough data
8.4
212
Not enough data
8.6
240
|
Verified
Not enough data
8.6
247
|
Verified
Not enough data
8.8
226
|
Verified
Not enough data
8.8
253
|
Verified
Platform
Not enough data
8.7
265
|
Verified
Not enough data
7.9
207
|
Verified
Not enough data
8.0
157
Not enough data
8.9
249
|
Verified
Not enough data
8.9
251
|
Verified
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
21
8.1
554
7.9
15
7.4
407
8.5
9
7.8
302
8.7
21
8.6
566
8.7
21
8.8
555
8.2
18
8.8
544
7.7
21
8.6
555
8.2
21
8.6
566
Platform
7.7
21
8.1
554
7.9
15
7.4
407
8.5
9
7.8
302
8.7
21
8.6
566
8.7
21
8.8
555
8.2
18
8.8
544
7.7
21
8.6
555
8.2
21
8.6
566
Workforce Management Platform Features
Not enough data
Feature Not Available
Not enough data
8.6
169
Not enough data
9.1
269
Not enough data
8.9
258
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
195
Not enough data
9.1
250
Not enough data
8.6
171
Not enough data
8.8
188
Platform
7.7
21
8.1
554
7.9
15
7.4
407
8.5
9
7.8
302
8.7
21
8.6
566
8.7
21
8.8
555
8.2
18
8.8
544
7.7
21
8.6
555
8.2
21
8.6
566
Categories
Categories
Shared Categories
Benefitfocus and Paycom are categorized as Benefits Administration
Unique Categories
Benefitfocus has no unique categories
Paycom is categorized as Compensation Planning, Training Management Systems, Applicant Tracking Systems (ATS), Time Tracking, AI Chatbots, Background Check, Employee Scheduling, Benefits Support, Expense Management, Corporate Learning Management Systems, Multi-Country Payroll, HCM Software, HR Service Delivery, Earned Wage Access, Compensation Management, Job Search Sites, Career Management, Workforce Management, Course Authoring, HR Compliance, Performance Management, Time & Attendance, eLearning Content, Payroll, Microlearning Platforms, Core HR, Onboarding, Harassment Prevention Training, and AI Agents for HR
Reviews
Reviewers' Company Size
Benefitfocus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paycom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.3%
Restaurants
7.1%
Music
7.1%
Insurance
7.1%
Human Resources
7.1%
Other
57.1%
Non-Profit Organization Management
7.6%
Hospital & Health Care
6.7%
Information Technology and Services
4.2%
Retail
3.1%
Health, Wellness and Fitness
2.9%
Other
75.5%
Discussions
Benefitfocus has no discussions with answers
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
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