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Benefitfocus

Show rating breakdown
30 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.2
Serving customers since
2000

Profile Name

Star Rating

23
3
1
0
3

Benefitfocus Reviews

Review Filters
Profile Name
Star Rating
23
3
1
0
3
Verified User in Insurance
AI
Verified User in Insurance
01/11/2023
Validated Reviewer
Review source: Organic

Worst support EVER! Stay away if you wan't help after you sign up.

They will actually talk to you around OE, but during and after, don't expect any cases to be answered or any communication whatsoever.
Verified User in Human Resources
AH
Verified User in Human Resources
01/24/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

HORRIBLE SYSTEM. If you are choosing benefitfocus for a large system I dont think it would work well

The representative does their best to help your team and try hard to get an answer.
Eric M.
EM
Eric M.
CEO and Principal Architect and Planner at ................... The Milberger Architectural Group, LLC and M2Architects
02/24/2021
Validated Reviewer
Review source: Organic

Benefit focus ain't Focussed. They are extreemly poor in what they do.

Nothing - that are horrible to work with. First you talk to an AI that cant even anser question and sends you to another AI then finally so someone that is polite and cant do anything and does not understand what they are doing

About

Contact

HQ Location:
Charleston, SC

Social

@Benefitfocus

What is Benefitfocus?

Benefitfocus is a technology company specializing in cloud-based benefits management software and services. Their solutions are designed to aid employers, health plans, and brokers in managing healthcare and benefits programs. The platform offered by Benefitfocus streamlines administration for employee benefits, simplifying the enrollment process for both employers and employees, and providing tools to manage costs and compliance. Their services include a wide range of offerings from health plan and benefits enrollment to advanced analytics and communication tools aimed at improving the benefits administration process.

Details

Year Founded
2000
Ownership
NASDAQ: BNFT