G2

Sumit S.

Backend Developer

Small-Business (50 or fewer emp.)

10/28/2026

Guest users or non-business users of the software, not included in G2 scores.

"All-in-One Project Hub with Powerful Views, Automation, and AI"

4.5/5

What do you like best about ClickUp?

What I like most about ClickUp is that it brings task management, project planning, team collaboration, documentation, and progress tracking into a single platform. The interface feels modern and adaptable, and the multiple views—such as List, Board, Calendar, and Gantt—make it easy to organize work based on different project needs. Features like custom statuses, priorities, due dates, and task assignments help keep everyone aligned and make progress easier to follow.

ClickUp also integrates well with tools like Slack, Google Drive, and other productivity apps, which helps reduce context switching and keeps information in one place. I find the customization options and automation features especially useful for cutting down repetitive manual work and improving team efficiency. Performance is generally solid when managing multiple projects, and the ability to tailor workflows makes it a good fit for different teams and working styles.

I also appreciate ClickUp’s AI capabilities, which can help summarize information, generate content, and make day-to-day work more efficient. The onboarding resources and support documentation make it easier to learn the platform and get started. Given the breadth of features available, ClickUp offers good value for money by reducing the need for multiple separate productivity tools. Overall, it improves visibility, accountability, and collaboration while keeping project-related information centralized in one workspace. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

One thing I dislike about ClickUp is that the interface can feel overwhelming for new users due to the sheer number of features, settings, and customization options. Moving between multiple spaces, folders, lists, and tasks can take extra time, and the learning curve can be steep for teams that are just getting started. Performance also occasionally slows down when working on large projects or when switching between more complex views.

Some integrations require additional configuration to work smoothly, and keeping notifications relevant can be difficult when you’re managing several projects at once. While the AI features are helpful, their accuracy and overall usefulness can vary depending on the task, and some of the more advanced capabilities may require higher-tier plans. The pricing structure could also be easier to understand, especially when trying to evaluate which plan offers the best value for a team.

Onboarding guides and support resources are useful, but more interactive tutorials—and faster resolution for complex technical issues—would improve the overall experience. Overall, I’d like to see a simpler interface, more consistent performance, clearer pricing, smoother integrations, and more context-aware AI features that deliver reliable results with less manual correction. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp helps address the challenge of managing tasks, projects, deadlines, and team communication when these activities are spread across multiple tools. Before using a centralized platform, tracking progress, assigning responsibilities, sharing updates, and keeping project information organized can quickly become time-consuming and harder to maintain consistently. ClickUp brings these workflows into a single workspace, making it easier to prioritize tasks, monitor deadlines, and clearly see who owns each activity.

Its customizable dashboards, task views, and status updates improve visibility and help the team stay aligned on what’s happening and what needs attention. Integrations with communication and file-sharing tools also reduce the need to constantly switch between applications. Automations help cut down repetitive administrative work, while AI features can support tasks like summarizing information and generating content. The intuitive visual layouts make it simpler to review overall project progress and spot pending work.

Overall, ClickUp strengthens organization, accountability, and collaboration, which helps reduce missed deadlines and unnecessary follow-ups. It also offers good value by consolidating several project management capabilities into one platform. With consistent use, it becomes easier to manage multiple projects, make more informed decisions, and spend more time on productive work instead of manually coordinating tasks. Review collected by and hosted on G2.com.