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Best Work Instructions Software for Medium-Sized Businesses

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Products classified in the overall Work Instructions category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Work Instructions to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Work Instructions category.

In addition to qualifying for inclusion in the Work Instructions Software category, to qualify for inclusion in the Medium-Sized Business Work Instructions Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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15 Listings in Work Instructions Available
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    G2 Score
Scribe
(683)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    See the work. Scale the best. Improve the rest. Scribe’s Workflow AI platform helps organizations ensure work gets done right, and shows how work can be done better. Trusted by teams at New Yor

    Users
    • Operations Manager
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Scribe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    380
    Time-saving
    186
    Easy Editing
    177
    Easy Creation
    166
    Time-Saving
    156
    Cons
    Editing Difficulties
    75
    Screenshot Issues
    45
    Limited Features
    39
    Limited Customization
    27
    Confusing Procedures
    26
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Scribe features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 9.1
    8.3
    Workflows
    Average: 8.6
    8.6
    Training Modules
    Average: 8.8
    7.9
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Scribe
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, US
    Twitter
    @ScribeHow
    7,273 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    277 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

See the work. Scale the best. Improve the rest. Scribe’s Workflow AI platform helps organizations ensure work gets done right, and shows how work can be done better. Trusted by teams at New Yor

Users
  • Operations Manager
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Small-Business
  • 38% Mid-Market
Scribe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
380
Time-saving
186
Easy Editing
177
Easy Creation
166
Time-Saving
156
Cons
Editing Difficulties
75
Screenshot Issues
45
Limited Features
39
Limited Customization
27
Confusing Procedures
26
View All Pros and Cons
Scribe features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 9.1
8.3
Workflows
Average: 8.6
8.6
Training Modules
Average: 8.8
7.9
Analytics
Average: 8.5
Seller Details
Seller
Scribe
Company Website
Year Founded
2019
HQ Location
San Francisco, US
Twitter
@ScribeHow
7,273 Twitter followers
LinkedIn® Page
www.linkedin.com
277 employees on LinkedIn®
Connecteam
(3,393)4.6 out of 5
1st Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

    Users
    • Owner
    • Manager
    Industries
    • Construction
    • Retail
    Market Segment
    • 83% Small-Business
    • 13% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Connecteam is a platform designed to facilitate communication, task assignment, and scheduling among team members, with additional features for time tracking and payroll management.
    • Users frequently mention the user-friendly design, robust functionality, and the convenience of having multiple features in one platform, such as chat, task assignment, scheduling, and time tracking.
    • Reviewers mentioned some limitations such as the need for more customization options, issues with agent adoption, challenges with the mobile interface, and difficulties in navigating certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Connecteam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,305
    Features
    1,266
    Scheduling
    1,180
    Intuitive
    955
    Communication
    947
    Cons
    Missing Features
    656
    Limited Features
    586
    Scheduling Issues
    446
    Improvement Needed
    363
    Not User-Friendly
    341
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Connecteam features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 9.1
    8.4
    Workflows
    Average: 8.6
    8.5
    Training Modules
    Average: 8.8
    8.4
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Connecteam
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @ConnecteamApp
    1,249 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    454 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

Users
  • Owner
  • Manager
Industries
  • Construction
  • Retail
Market Segment
  • 83% Small-Business
  • 13% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Connecteam is a platform designed to facilitate communication, task assignment, and scheduling among team members, with additional features for time tracking and payroll management.
  • Users frequently mention the user-friendly design, robust functionality, and the convenience of having multiple features in one platform, such as chat, task assignment, scheduling, and time tracking.
  • Reviewers mentioned some limitations such as the need for more customization options, issues with agent adoption, challenges with the mobile interface, and difficulties in navigating certain features.
Connecteam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,305
Features
1,266
Scheduling
1,180
Intuitive
955
Communication
947
Cons
Missing Features
656
Limited Features
586
Scheduling Issues
446
Improvement Needed
363
Not User-Friendly
341
View All Pros and Cons
Connecteam features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.1
8.4
Workflows
Average: 8.6
8.5
Training Modules
Average: 8.8
8.4
Analytics
Average: 8.5
Seller Details
Seller
Connecteam
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@ConnecteamApp
1,249 Twitter followers
LinkedIn® Page
www.linkedin.com
454 employees on LinkedIn®

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Tango
(375)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tango is a browser extension that makes knowledge sharing and enablement simple and reliable. By simply clicking through a process once, anyone can generate a polished, step-by-step guide in seconds,

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tango is a tool designed for documenting and capturing screenshots, primarily used for creating user guides.
    • Users like Tango for its user-friendly interface, ability to save time, and its feature of capturing screens and describing steps with a single click.
    • Reviewers mentioned limitations such as being able to use Tango only in the open browser, confusing saving process, and lack of customization options for formatting and branding in the final guides.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tango Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    189
    Easy Creation
    92
    Time-saving
    80
    Easy Editing
    61
    Easy Sharing
    59
    Cons
    Limitations
    18
    Screenshot Issues
    16
    Editing Difficulties
    15
    Limited Functionality
    14
    Missing Functionality
    14
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tango features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 9.1
    9.0
    Workflows
    Average: 8.6
    9.0
    Training Modules
    Average: 8.8
    8.3
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tango
    Company Website
    Year Founded
    2020
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tango is a browser extension that makes knowledge sharing and enablement simple and reliable. By simply clicking through a process once, anyone can generate a polished, step-by-step guide in seconds,

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tango is a tool designed for documenting and capturing screenshots, primarily used for creating user guides.
  • Users like Tango for its user-friendly interface, ability to save time, and its feature of capturing screens and describing steps with a single click.
  • Reviewers mentioned limitations such as being able to use Tango only in the open browser, confusing saving process, and lack of customization options for formatting and branding in the final guides.
Tango Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
189
Easy Creation
92
Time-saving
80
Easy Editing
61
Easy Sharing
59
Cons
Limitations
18
Screenshot Issues
16
Editing Difficulties
15
Limited Functionality
14
Missing Functionality
14
View All Pros and Cons
Tango features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 9.1
9.0
Workflows
Average: 8.6
9.0
Training Modules
Average: 8.8
8.3
Analytics
Average: 8.5
Seller Details
Seller
Tango
Company Website
Year Founded
2020
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
ABB Electronic Work Instructions
(50)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The ECS Electronic Work Instructions module provides manufacturing information and instructions, which are automatically displayed to the right user through an easy-to-use and intuitive interface. The

    Users
    No information available
    Industries
    • Electrical/Electronic Manufacturing
    • Oil & Energy
    Market Segment
    • 36% Small-Business
    • 34% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ABB Electronic Work Instructions features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.1
    7.9
    Workflows
    Average: 8.6
    8.7
    Training Modules
    Average: 8.8
    8.6
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ABB
    HQ Location
    Zurich
    Twitter
    @ABBgroupnews
    151,930 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    122,117 employees on LinkedIn®
    Ownership
    NYSE:ABB
    Total Revenue (USD mm)
    $26,134
Product Description
How are these determined?Information
This description is provided by the seller.

The ECS Electronic Work Instructions module provides manufacturing information and instructions, which are automatically displayed to the right user through an easy-to-use and intuitive interface. The

Users
No information available
Industries
  • Electrical/Electronic Manufacturing
  • Oil & Energy
Market Segment
  • 36% Small-Business
  • 34% Enterprise
ABB Electronic Work Instructions features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.1
7.9
Workflows
Average: 8.6
8.7
Training Modules
Average: 8.8
8.6
Analytics
Average: 8.5
Seller Details
Seller
ABB
HQ Location
Zurich
Twitter
@ABBgroupnews
151,930 Twitter followers
LinkedIn® Page
www.linkedin.com
122,117 employees on LinkedIn®
Ownership
NYSE:ABB
Total Revenue (USD mm)
$26,134
Poka.io
(205)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Work Instructions software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Poka is the leading enterprise connected worker platform for global manufacturers, driving profitable scale by digitizing frontline processes, connecting workers to critical knowledge and training and

    Users
    No information available
    Industries
    • Food Production
    • Manufacturing
    Market Segment
    • 67% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Poka.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Communication
    27
    Features
    23
    Team Collaboration
    17
    Efficiency Improvement
    16
    Cons
    Learning Curve
    13
    Confusing Procedures
    7
    Steep Learning Curve
    7
    Limited Features
    6
    Data Management
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Poka.io features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.1
    8.4
    Workflows
    Average: 8.6
    8.8
    Training Modules
    Average: 8.8
    7.7
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IFS
    Company Website
    Year Founded
    1983
    HQ Location
    Linkoping , Sweden
    Twitter
    @ifs
    11,164 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,366 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Poka is the leading enterprise connected worker platform for global manufacturers, driving profitable scale by digitizing frontline processes, connecting workers to critical knowledge and training and

Users
No information available
Industries
  • Food Production
  • Manufacturing
Market Segment
  • 67% Mid-Market
  • 23% Enterprise
Poka.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Communication
27
Features
23
Team Collaboration
17
Efficiency Improvement
16
Cons
Learning Curve
13
Confusing Procedures
7
Steep Learning Curve
7
Limited Features
6
Data Management
5
View All Pros and Cons
Poka.io features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.1
8.4
Workflows
Average: 8.6
8.8
Training Modules
Average: 8.8
7.7
Analytics
Average: 8.5
Seller Details
Seller
IFS
Company Website
Year Founded
1983
HQ Location
Linkoping , Sweden
Twitter
@ifs
11,164 Twitter followers
LinkedIn® Page
www.linkedin.com
9,366 employees on LinkedIn®
Clueso
(85)4.9 out of 5
4th Easiest To Use in Work Instructions software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clueso is the fastest way for SaaS companies to create software videos and help documentation for their products. Here’s how it works: Simply record/upload a rough screen recording of your produ

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Clueso Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Video Recording
    38
    Ease of Use
    37
    Content Creation
    31
    Video Creation
    29
    Customer Support
    26
    Cons
    Editing Difficulties
    8
    Slow Rendering
    7
    Time Consumption
    6
    Video Playback Issues
    6
    AI Limitations
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Clueso features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 9.1
    8.7
    Workflows
    Average: 8.6
    9.2
    Training Modules
    Average: 8.8
    8.2
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Clueso
    Year Founded
    2023
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clueso is the fastest way for SaaS companies to create software videos and help documentation for their products. Here’s how it works: Simply record/upload a rough screen recording of your produ

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Small-Business
  • 42% Mid-Market
Clueso Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Video Recording
38
Ease of Use
37
Content Creation
31
Video Creation
29
Customer Support
26
Cons
Editing Difficulties
8
Slow Rendering
7
Time Consumption
6
Video Playback Issues
6
AI Limitations
5
View All Pros and Cons
Clueso features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 9.1
8.7
Workflows
Average: 8.6
9.2
Training Modules
Average: 8.8
8.2
Analytics
Average: 8.5
Seller Details
Seller
Clueso
Year Founded
2023
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
livepro Knowledge Management
(88)4.9 out of 5
Optimized for quick response
8th Easiest To Use in Work Instructions software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    livepro are experts in Customer Experience Knowledge Management and are passionate about improving customer experience. Since 2001 livepro have been delivering a powerful knowledge management solution

    Users
    • Knowledge Specialist
    Industries
    • Financial Services
    • Government Administration
    Market Segment
    • 53% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • livepro Knowledge Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Intuitive
    8
    User Interface
    7
    Customer Support
    6
    Features
    6
    Cons
    Editing Difficulties
    2
    Missing Features
    2
    Admin Issues
    1
    Complexity
    1
    Difficulty
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • livepro Knowledge Management features and usability ratings that predict user satisfaction
    9.7
    Ease of Use
    Average: 9.1
    9.3
    Workflows
    Average: 8.6
    9.0
    Training Modules
    Average: 8.8
    8.9
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    livepro
    Company Website
    Year Founded
    2001
    HQ Location
    North Sydney, NSW
    Twitter
    @liveprosoftware
    100 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

livepro are experts in Customer Experience Knowledge Management and are passionate about improving customer experience. Since 2001 livepro have been delivering a powerful knowledge management solution

Users
  • Knowledge Specialist
Industries
  • Financial Services
  • Government Administration
Market Segment
  • 53% Mid-Market
  • 31% Enterprise
livepro Knowledge Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Intuitive
8
User Interface
7
Customer Support
6
Features
6
Cons
Editing Difficulties
2
Missing Features
2
Admin Issues
1
Complexity
1
Difficulty
1
View All Pros and Cons
livepro Knowledge Management features and usability ratings that predict user satisfaction
9.7
Ease of Use
Average: 9.1
9.3
Workflows
Average: 8.6
9.0
Training Modules
Average: 8.8
8.9
Analytics
Average: 8.5
Seller Details
Seller
livepro
Company Website
Year Founded
2001
HQ Location
North Sydney, NSW
Twitter
@liveprosoftware
100 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
SwipeGuide (powered by L2L)
(91)4.3 out of 5
13th Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Starting at $649.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instructions? Suck. Frontline training? Inefficient. Processes? Inconsistent. Skills gaps? Everywhere. Honestly, you deserve better. SwipeGuide is a frontline how-to platform for work instruct

    Users
    No information available
    Industries
    • Manufacturing
    • Food Production
    Market Segment
    • 64% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SwipeGuide (powered by L2L) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Document Management
    3
    Features
    3
    Instruction Creation
    3
    Media Uploads
    3
    Cons
    Limited Options
    5
    Access Limitations
    2
    Confusion
    2
    Missing Features
    2
    Access Management Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SwipeGuide (powered by L2L) features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 9.1
    8.0
    Workflows
    Average: 8.6
    8.1
    Training Modules
    Average: 8.8
    7.5
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    L2L
    Year Founded
    2010
    HQ Location
    Salt Lake City, US
    Twitter
    @Leading2Lean
    349 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    160 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instructions? Suck. Frontline training? Inefficient. Processes? Inconsistent. Skills gaps? Everywhere. Honestly, you deserve better. SwipeGuide is a frontline how-to platform for work instruct

Users
No information available
Industries
  • Manufacturing
  • Food Production
Market Segment
  • 64% Mid-Market
  • 25% Enterprise
SwipeGuide (powered by L2L) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Document Management
3
Features
3
Instruction Creation
3
Media Uploads
3
Cons
Limited Options
5
Access Limitations
2
Confusion
2
Missing Features
2
Access Management Issues
1
View All Pros and Cons
SwipeGuide (powered by L2L) features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.1
8.0
Workflows
Average: 8.6
8.1
Training Modules
Average: 8.8
7.5
Analytics
Average: 8.5
Seller Details
Seller
L2L
Year Founded
2010
HQ Location
Salt Lake City, US
Twitter
@Leading2Lean
349 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
ScreenSteps
(54)4.7 out of 5
11th Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of thr

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ScreenSteps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Setup
    1
    Efficiency
    1
    Helpful
    1
    Navigation Ease
    1
    Cons
    Formatting Issues
    1
    Limited Options
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ScreenSteps features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.1
    8.3
    Workflows
    Average: 8.6
    9.0
    Training Modules
    Average: 8.8
    9.0
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ScreenSteps
    Year Founded
    2009
    HQ Location
    United States
    Twitter
    @screensteps
    864 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of thr

Users
No information available
Industries
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 43% Small-Business
ScreenSteps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Setup
1
Efficiency
1
Helpful
1
Navigation Ease
1
Cons
Formatting Issues
1
Limited Options
1
View All Pros and Cons
ScreenSteps features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.1
8.3
Workflows
Average: 8.6
9.0
Training Modules
Average: 8.8
9.0
Analytics
Average: 8.5
Seller Details
Seller
ScreenSteps
Year Founded
2009
HQ Location
United States
Twitter
@screensteps
864 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Epsilon3
(259)4.2 out of 5
Optimized for quick response
10th Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Proc

    Users
    • Customer Service Representative
    Industries
    • Aviation & Aerospace
    • Financial Services
    Market Segment
    • 44% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Epsilon3 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    85
    Procedure Management
    40
    Features
    32
    Efficiency
    28
    Intuitive
    26
    Cons
    Learning Curve
    33
    Complexity
    31
    Confusing Procedures
    28
    Complex Procedures
    26
    Confusion
    23
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Epsilon3 features and usability ratings that predict user satisfaction
    7.8
    Ease of Use
    Average: 9.1
    8.1
    Workflows
    Average: 8.6
    7.9
    Training Modules
    Average: 8.8
    7.8
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Epsilon3
    Company Website
    Year Founded
    2021
    HQ Location
    Los Angeles, California
    Twitter
    @Epsilon3Inc
    1,069 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Proc

Users
  • Customer Service Representative
Industries
  • Aviation & Aerospace
  • Financial Services
Market Segment
  • 44% Mid-Market
  • 41% Enterprise
Epsilon3 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
85
Procedure Management
40
Features
32
Efficiency
28
Intuitive
26
Cons
Learning Curve
33
Complexity
31
Confusing Procedures
28
Complex Procedures
26
Confusion
23
View All Pros and Cons
Epsilon3 features and usability ratings that predict user satisfaction
7.8
Ease of Use
Average: 9.1
8.1
Workflows
Average: 8.6
7.9
Training Modules
Average: 8.8
7.8
Analytics
Average: 8.5
Seller Details
Seller
Epsilon3
Company Website
Year Founded
2021
HQ Location
Los Angeles, California
Twitter
@Epsilon3Inc
1,069 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Zingtree
(81)4.5 out of 5
Optimized for quick response
12th Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Agentic AI Workflow Orchestration for Complex CX. Zingtree is the first Deterministic Agentic AI platform for complex CX. Zingtree’s no-code, enterprise-grade workflow automation platform empowers

    Users
    No information available
    Industries
    • Consumer Services
    • Consumer Goods
    Market Segment
    • 44% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zingtree Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    54
    Helpful
    29
    Intuitive
    29
    Features
    20
    Customer Support
    17
    Cons
    Missing Features
    12
    Learning Curve
    10
    Limited Options
    9
    Limited Customization
    8
    Slow Performance
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zingtree features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 9.1
    9.1
    Workflows
    Average: 8.6
    7.9
    Training Modules
    Average: 8.8
    8.0
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zingtree
    Company Website
    Year Founded
    2020
    HQ Location
    Palo Alto, US
    Twitter
    @zingtree
    253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Agentic AI Workflow Orchestration for Complex CX. Zingtree is the first Deterministic Agentic AI platform for complex CX. Zingtree’s no-code, enterprise-grade workflow automation platform empowers

Users
No information available
Industries
  • Consumer Services
  • Consumer Goods
Market Segment
  • 44% Mid-Market
  • 33% Small-Business
Zingtree Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Helpful
29
Intuitive
29
Features
20
Customer Support
17
Cons
Missing Features
12
Learning Curve
10
Limited Options
9
Limited Customization
8
Slow Performance
8
View All Pros and Cons
Zingtree features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 9.1
9.1
Workflows
Average: 8.6
7.9
Training Modules
Average: 8.8
8.0
Analytics
Average: 8.5
Seller Details
Seller
Zingtree
Company Website
Year Founded
2020
HQ Location
Palo Alto, US
Twitter
@zingtree
253 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Andonix
(52)4.8 out of 5
9th Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Starting at $250.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unleash the full potential of factory personnel with Andi, the artificial intelligence (AI) powered copilot created for the manufacturing industry. Andi consolidates the collective wisdom of your work

    Users
    No information available
    Industries
    • Automotive
    • Electrical/Electronic Manufacturing
    Market Segment
    • 63% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Andonix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Features
    4
    Efficiency
    3
    Efficiency Improvement
    3
    Real-time Analytics
    3
    Cons
    Communication Issues
    1
    Inadequate Support Services
    1
    Poor Customer Support
    1
    Poor Service Quality
    1
    Poor Technical Support
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Andonix features and usability ratings that predict user satisfaction
    9.8
    Ease of Use
    Average: 9.1
    9.7
    Workflows
    Average: 8.6
    9.5
    Training Modules
    Average: 8.8
    9.7
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Andonix
    Year Founded
    2017
    HQ Location
    Detroit, Michigan
    Twitter
    @andonix40
    95 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unleash the full potential of factory personnel with Andi, the artificial intelligence (AI) powered copilot created for the manufacturing industry. Andi consolidates the collective wisdom of your work

Users
No information available
Industries
  • Automotive
  • Electrical/Electronic Manufacturing
Market Segment
  • 63% Mid-Market
  • 17% Enterprise
Andonix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Features
4
Efficiency
3
Efficiency Improvement
3
Real-time Analytics
3
Cons
Communication Issues
1
Inadequate Support Services
1
Poor Customer Support
1
Poor Service Quality
1
Poor Technical Support
1
View All Pros and Cons
Andonix features and usability ratings that predict user satisfaction
9.8
Ease of Use
Average: 9.1
9.7
Workflows
Average: 8.6
9.5
Training Modules
Average: 8.8
9.7
Analytics
Average: 8.5
Seller Details
Seller
Andonix
Year Founded
2017
HQ Location
Detroit, Michigan
Twitter
@andonix40
95 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
MANUFACTURO
(32)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built The Right Thing. The Right Way. Right Now. At Manufacturo, we believe the future belongs to manufacturers who learn fast and adapt even faster. Our platform is purpose-built for you to outpa

    Users
    • Manufacturing Engineer
    Industries
    • Aviation & Aerospace
    • Automotive
    Market Segment
    • 50% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MANUFACTURO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    19
    Intuitive
    19
    Integrations
    16
    Manufacturing Integration
    16
    Cons
    Complex Usability
    10
    Difficult Learning
    5
    Learning Curve
    4
    Limited Functionality
    4
    Challenges in Usage
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MANUFACTURO features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.1
    8.0
    Workflows
    Average: 8.6
    6.3
    Training Modules
    Average: 8.8
    7.2
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MANUFACTURO
    Company Website
    Year Founded
    2018
    HQ Location
    Brea, US
    Twitter
    @MANUFACTURO1
    71 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Built The Right Thing. The Right Way. Right Now. At Manufacturo, we believe the future belongs to manufacturers who learn fast and adapt even faster. Our platform is purpose-built for you to outpa

Users
  • Manufacturing Engineer
Industries
  • Aviation & Aerospace
  • Automotive
Market Segment
  • 50% Mid-Market
  • 38% Enterprise
MANUFACTURO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
19
Intuitive
19
Integrations
16
Manufacturing Integration
16
Cons
Complex Usability
10
Difficult Learning
5
Learning Curve
4
Limited Functionality
4
Challenges in Usage
3
View All Pros and Cons
MANUFACTURO features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.1
8.0
Workflows
Average: 8.6
6.3
Training Modules
Average: 8.8
7.2
Analytics
Average: 8.5
Seller Details
Seller
MANUFACTURO
Company Website
Year Founded
2018
HQ Location
Brea, US
Twitter
@MANUFACTURO1
71 Twitter followers
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
Trainn
(65)4.7 out of 5
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trainn is an all-in-one customer education platform designed for B2B SaaS companies looking to scale their customer onboarding, training, and support efforts. Trainn solves a critical challenge for

    Users
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Trainn Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Video Creation
    18
    Easy Creation
    15
    Team Collaboration
    11
    Content Creation
    10
    Cons
    AI Limitations
    6
    Recording Issues
    5
    Voice Quality
    5
    Limited Features
    4
    Bug Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Trainn features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.1
    6.7
    Workflows
    Average: 8.6
    10.0
    Training Modules
    Average: 8.8
    6.3
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Guider Labs
    Year Founded
    2020
    HQ Location
    Wilmington, US
    Twitter
    @TrainnHQ
    128 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trainn is an all-in-one customer education platform designed for B2B SaaS companies looking to scale their customer onboarding, training, and support efforts. Trainn solves a critical challenge for

Users
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 42% Small-Business
Trainn Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Video Creation
18
Easy Creation
15
Team Collaboration
11
Content Creation
10
Cons
AI Limitations
6
Recording Issues
5
Voice Quality
5
Limited Features
4
Bug Issues
3
View All Pros and Cons
Trainn features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.1
6.7
Workflows
Average: 8.6
10.0
Training Modules
Average: 8.8
6.3
Analytics
Average: 8.5
Seller Details
Seller
Guider Labs
Year Founded
2020
HQ Location
Wilmington, US
Twitter
@TrainnHQ
128 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
AIMSCO
(24)4.6 out of 5
14th Easiest To Use in Work Instructions software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AIMSCO is a leading cloud-based provider of no-code applications for quality management and production operations to manufacturers and industrial companies globally. AIMSCO's eChecksheets™ empower qu

    Users
    No information available
    Industries
    • Maritime
    Market Segment
    • 79% Mid-Market
    • 13% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AIMSCO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Accessibility
    1
    Customer Success
    1
    Ease of Access
    1
    Ease of Use
    1
    Cons
    Complex Usability
    2
    Difficult Learning
    2
    Limited Options
    2
    Poor Mobile Compatibility
    2
    Complex Implementation
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AIMSCO features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 9.1
    9.3
    Workflows
    Average: 8.6
    8.9
    Training Modules
    Average: 8.8
    9.3
    Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AIMSCO
    Company Website
    Year Founded
    1997
    HQ Location
    Chapel Hill, US
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AIMSCO is a leading cloud-based provider of no-code applications for quality management and production operations to manufacturers and industrial companies globally. AIMSCO's eChecksheets™ empower qu

Users
No information available
Industries
  • Maritime
Market Segment
  • 79% Mid-Market
  • 13% Enterprise
AIMSCO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Accessibility
1
Customer Success
1
Ease of Access
1
Ease of Use
1
Cons
Complex Usability
2
Difficult Learning
2
Limited Options
2
Poor Mobile Compatibility
2
Complex Implementation
1
View All Pros and Cons
AIMSCO features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 9.1
9.3
Workflows
Average: 8.6
8.9
Training Modules
Average: 8.8
9.3
Analytics
Average: 8.5
Seller Details
Seller
AIMSCO
Company Website
Year Founded
1997
HQ Location
Chapel Hill, US
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
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