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Best Video Surveillance Software for Medium-Sized Businesses

Rachana Hasyagar
RH
Researched and written by Rachana Hasyagar

Products classified in the overall Video Surveillance category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Video Surveillance to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Video Surveillance category.

In addition to qualifying for inclusion in the Video Surveillance Software category, to qualify for inclusion in the Medium-Sized Business Video Surveillance Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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9 Listings in Video Surveillance Available
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    G2 Score
Rhombus
(609)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterp

    Users
    • Owner
    • Director of Technology
    Industries
    • Education Management
    • Primary/Secondary Education
    Market Segment
    • 48% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rhombus is a security camera system that offers features such as easy installation, user-friendly interface, and integration with other systems.
    • Reviewers like the quick and efficient customer support, the clarity of images, the ability to clip and save videos, and the system's AI capabilities including facial recognition.
    • Reviewers mentioned issues such as occasional system lag, complex pricing structure, slow load times, and a steep learning curve for configuring custom alerts and zones.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rhombus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Camera Quality
    61
    Customer Support
    55
    Features
    40
    Easy Setup
    31
    Cons
    Camera Issues
    33
    Expensive
    22
    Access Issues
    13
    Limited Features
    12
    Slow Performance
    11
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rhombus features and usability ratings that predict user satisfaction
    8.8
    Analytics
    Average: 8.8
    9.2
    Security
    Average: 9.1
    9.4
    Ease of Admin
    Average: 9.1
    8.7
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rhombus
    Company Website
    Year Founded
    2016
    HQ Location
    Sacramento, CA
    LinkedIn® Page
    www.linkedin.com
    212 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterp

Users
  • Owner
  • Director of Technology
Industries
  • Education Management
  • Primary/Secondary Education
Market Segment
  • 48% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rhombus is a security camera system that offers features such as easy installation, user-friendly interface, and integration with other systems.
  • Reviewers like the quick and efficient customer support, the clarity of images, the ability to clip and save videos, and the system's AI capabilities including facial recognition.
  • Reviewers mentioned issues such as occasional system lag, complex pricing structure, slow load times, and a steep learning curve for configuring custom alerts and zones.
Rhombus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Camera Quality
61
Customer Support
55
Features
40
Easy Setup
31
Cons
Camera Issues
33
Expensive
22
Access Issues
13
Limited Features
12
Slow Performance
11
View All Pros and Cons
Rhombus features and usability ratings that predict user satisfaction
8.8
Analytics
Average: 8.8
9.2
Security
Average: 9.1
9.4
Ease of Admin
Average: 9.1
8.7
Workflow
Average: 8.5
Seller Details
Seller
Rhombus
Company Website
Year Founded
2016
HQ Location
Sacramento, CA
LinkedIn® Page
www.linkedin.com
212 employees on LinkedIn®
Coram AI
(133)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coram AI is a type of physical AI solution designed to enhance safety and optimize operations through the integration of cameras, sensors, and access systems. This innovative platform serves as an AI

    Users
    • IT Director
    Industries
    • Primary/Secondary Education
    • Hospital & Health Care
    Market Segment
    • 64% Mid-Market
    • 26% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Coram AI is a remote supervision tool that integrates with existing surveillance cameras to provide AI search capabilities and video archiving.
    • Reviewers frequently mention the ease of setup and use, the ability to integrate with existing cameras, and the helpfulness of the AI features in improving efficiency and safety.
    • Reviewers experienced issues with audio and video quality, occasional connectivity problems, and a learning curve when first using the product.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Coram AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    54
    Customer Support
    48
    Features
    37
    AI Technology
    31
    Artificial Intelligence
    29
    Cons
    Camera Issues
    10
    Expensive
    9
    Missing Features
    8
    Limited Features
    7
    Slow Streaming
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Coram AI features and usability ratings that predict user satisfaction
    9.2
    Analytics
    Average: 8.8
    9.5
    Security
    Average: 9.1
    9.6
    Ease of Admin
    Average: 9.1
    9.0
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Coram AI
    Company Website
    Year Founded
    2022
    HQ Location
    Sunnyvale, US
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coram AI is a type of physical AI solution designed to enhance safety and optimize operations through the integration of cameras, sensors, and access systems. This innovative platform serves as an AI

Users
  • IT Director
Industries
  • Primary/Secondary Education
  • Hospital & Health Care
Market Segment
  • 64% Mid-Market
  • 26% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Coram AI is a remote supervision tool that integrates with existing surveillance cameras to provide AI search capabilities and video archiving.
  • Reviewers frequently mention the ease of setup and use, the ability to integrate with existing cameras, and the helpfulness of the AI features in improving efficiency and safety.
  • Reviewers experienced issues with audio and video quality, occasional connectivity problems, and a learning curve when first using the product.
Coram AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Customer Support
48
Features
37
AI Technology
31
Artificial Intelligence
29
Cons
Camera Issues
10
Expensive
9
Missing Features
8
Limited Features
7
Slow Streaming
7
View All Pros and Cons
Coram AI features and usability ratings that predict user satisfaction
9.2
Analytics
Average: 8.8
9.5
Security
Average: 9.1
9.6
Ease of Admin
Average: 9.1
9.0
Workflow
Average: 8.5
Seller Details
Seller
Coram AI
Company Website
Year Founded
2022
HQ Location
Sunnyvale, US
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®

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Verkada
(135)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Video Surveillance software
View top Consulting Services for Verkada
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 90 countries to protect their people and property in a way that respects individuals' privacy. Designed

    Users
    • IT Manager
    Industries
    • Primary/Secondary Education
    • Education Management
    Market Segment
    • 53% Mid-Market
    • 30% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Verkada is a security software that offers features such as user permissions, integration with third-party apps, AI components, cloud storage, and a user-friendly command software.
    • Users frequently mention the ease of use, the seamless integration with other apps, the excellent customer support, the user-friendly interface, and the versatility of the products as positive aspects of Verkada.
    • Reviewers experienced issues such as the lack of an IP filter, high licensing costs, occasional downtimes, difficulties with certain features, and the need for constant updates or features released without notification.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Verkada Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Customer Support
    15
    Features
    15
    Integrations
    12
    Security
    11
    Cons
    Expensive
    17
    Access Issues
    4
    Inaccurate Detection
    3
    Missing Features
    3
    Privacy Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Verkada features and usability ratings that predict user satisfaction
    9.0
    Analytics
    Average: 8.8
    9.6
    Security
    Average: 9.1
    9.6
    Ease of Admin
    Average: 9.1
    9.4
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Verkada
    Company Website
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @VerkadaHQ
    2,377 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,535 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 90 countries to protect their people and property in a way that respects individuals' privacy. Designed

Users
  • IT Manager
Industries
  • Primary/Secondary Education
  • Education Management
Market Segment
  • 53% Mid-Market
  • 30% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Verkada is a security software that offers features such as user permissions, integration with third-party apps, AI components, cloud storage, and a user-friendly command software.
  • Users frequently mention the ease of use, the seamless integration with other apps, the excellent customer support, the user-friendly interface, and the versatility of the products as positive aspects of Verkada.
  • Reviewers experienced issues such as the lack of an IP filter, high licensing costs, occasional downtimes, difficulties with certain features, and the need for constant updates or features released without notification.
Verkada Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Customer Support
15
Features
15
Integrations
12
Security
11
Cons
Expensive
17
Access Issues
4
Inaccurate Detection
3
Missing Features
3
Privacy Issues
3
View All Pros and Cons
Verkada features and usability ratings that predict user satisfaction
9.0
Analytics
Average: 8.8
9.6
Security
Average: 9.1
9.6
Ease of Admin
Average: 9.1
9.4
Workflow
Average: 8.5
Seller Details
Seller
Verkada
Company Website
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@VerkadaHQ
2,377 Twitter followers
LinkedIn® Page
www.linkedin.com
2,535 employees on LinkedIn®
Kastle
(155)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating ad

    Users
    • Office Manager
    Industries
    • Commercial Real Estate
    • Real Estate
    Market Segment
    • 51% Mid-Market
    • 39% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • The Castle Presence app is a mobile application that provides users with the ability to access restricted areas such as offices and server rooms without a physical access card.
    • Users frequently mention the convenience and flexibility of the app, the reliability of the Kastle system, the effectiveness of the administrative portal, and the efficiency of the support service in resolving issues.
    • Reviewers noted some limitations with the admin portal, such as the lack of customization options, the inability to extend the default time for door unlocks beyond sixty minutes without calling support, and occasional unreliability of the app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kastle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    51
    Ease of Use
    46
    Helpful
    43
    Access Control
    19
    Simple
    16
    Cons
    Poor Customer Support
    19
    Access Issues
    16
    Complexity
    9
    Connectivity Issues
    9
    Expensive
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kastle features and usability ratings that predict user satisfaction
    8.1
    Analytics
    Average: 8.8
    8.7
    Security
    Average: 9.1
    9.1
    Ease of Admin
    Average: 9.1
    7.9
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kastle Systems
    Company Website
    Year Founded
    1972
    HQ Location
    Falls Church, VA
    Twitter
    @KastleSystems
    2,077 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    691 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating ad

Users
  • Office Manager
Industries
  • Commercial Real Estate
  • Real Estate
Market Segment
  • 51% Mid-Market
  • 39% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • The Castle Presence app is a mobile application that provides users with the ability to access restricted areas such as offices and server rooms without a physical access card.
  • Users frequently mention the convenience and flexibility of the app, the reliability of the Kastle system, the effectiveness of the administrative portal, and the efficiency of the support service in resolving issues.
  • Reviewers noted some limitations with the admin portal, such as the lack of customization options, the inability to extend the default time for door unlocks beyond sixty minutes without calling support, and occasional unreliability of the app.
Kastle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
51
Ease of Use
46
Helpful
43
Access Control
19
Simple
16
Cons
Poor Customer Support
19
Access Issues
16
Complexity
9
Connectivity Issues
9
Expensive
9
View All Pros and Cons
Kastle features and usability ratings that predict user satisfaction
8.1
Analytics
Average: 8.8
8.7
Security
Average: 9.1
9.1
Ease of Admin
Average: 9.1
7.9
Workflow
Average: 8.5
Seller Details
Seller
Kastle Systems
Company Website
Year Founded
1972
HQ Location
Falls Church, VA
Twitter
@KastleSystems
2,077 Twitter followers
LinkedIn® Page
www.linkedin.com
691 employees on LinkedIn®
Security Center Omnicast
(26)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Does it feel like your aging CCTV or video management system (VMS) is holding you back? Adding new cameras, streaming higher-resolution video and expanding to new sites puts a strain on IT infrastruct

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Security Center Omnicast Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integration Capabilities
    9
    Security
    7
    Features
    5
    Remote Access
    4
    Monitoring
    3
    Cons
    Complex Setup
    4
    Expensive
    4
    Installation Problems
    3
    Difficult Training
    2
    Clip Management
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Security Center Omnicast features and usability ratings that predict user satisfaction
    9.0
    Analytics
    Average: 8.8
    9.3
    Security
    Average: 9.1
    8.7
    Ease of Admin
    Average: 9.1
    8.8
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genetec
    Year Founded
    1997
    HQ Location
    Montreal, CA
    Twitter
    @genetec
    16,437 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,248 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Does it feel like your aging CCTV or video management system (VMS) is holding you back? Adding new cameras, streaming higher-resolution video and expanding to new sites puts a strain on IT infrastruct

Users
No information available
Industries
No information available
Market Segment
  • 54% Mid-Market
  • 27% Small-Business
Security Center Omnicast Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integration Capabilities
9
Security
7
Features
5
Remote Access
4
Monitoring
3
Cons
Complex Setup
4
Expensive
4
Installation Problems
3
Difficult Training
2
Clip Management
1
View All Pros and Cons
Security Center Omnicast features and usability ratings that predict user satisfaction
9.0
Analytics
Average: 8.8
9.3
Security
Average: 9.1
8.7
Ease of Admin
Average: 9.1
8.8
Workflow
Average: 8.5
Seller Details
Seller
Genetec
Year Founded
1997
HQ Location
Montreal, CA
Twitter
@genetec
16,437 Twitter followers
LinkedIn® Page
www.linkedin.com
2,248 employees on LinkedIn®
XProtect
(78)4.5 out of 5
7th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Milestone Systems transforms security into competitive advantage with a comprehensive product portfolio consisting of XProtect video management software (VMS), BriefCam video analytics, and Arcules cl

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Hospital & Health Care
    Market Segment
    • 45% Mid-Market
    • 35% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Milestone VMS is a video management system that integrates with third-party applications and offers features such as user profiles, recording server with failover system, camera recognition, and update patches.
    • Users frequently mention the system's intuitive interface, seamless integration with a variety of devices, robust customization options, scalability, centralized management, and the ability to support a wide range of cameras and analytics tools.
    • Users reported that the initial setup can be complex for those unfamiliar with advanced VMS tools, the licensing costs can be high, and the integration of AI is complicated compared to other systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • XProtect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    15
    Ease of Use
    13
    Customer Support
    11
    Integration Capabilities
    10
    Reliability
    10
    Cons
    Expensive
    8
    Complex Setup
    6
    Camera Issues
    4
    Limited Customization
    4
    Missing Features
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • XProtect features and usability ratings that predict user satisfaction
    7.4
    Analytics
    Average: 8.8
    8.9
    Security
    Average: 9.1
    8.3
    Ease of Admin
    Average: 9.1
    7.7
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Milestone Systems
    Company Website
    Year Founded
    1998
    HQ Location
    Copenhagen, Denmark
    Twitter
    @milestonesys
    15,851 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,883 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Milestone Systems transforms security into competitive advantage with a comprehensive product portfolio consisting of XProtect video management software (VMS), BriefCam video analytics, and Arcules cl

Users
No information available
Industries
  • Marketing and Advertising
  • Hospital & Health Care
Market Segment
  • 45% Mid-Market
  • 35% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Milestone VMS is a video management system that integrates with third-party applications and offers features such as user profiles, recording server with failover system, camera recognition, and update patches.
  • Users frequently mention the system's intuitive interface, seamless integration with a variety of devices, robust customization options, scalability, centralized management, and the ability to support a wide range of cameras and analytics tools.
  • Users reported that the initial setup can be complex for those unfamiliar with advanced VMS tools, the licensing costs can be high, and the integration of AI is complicated compared to other systems.
XProtect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
15
Ease of Use
13
Customer Support
11
Integration Capabilities
10
Reliability
10
Cons
Expensive
8
Complex Setup
6
Camera Issues
4
Limited Customization
4
Missing Features
4
View All Pros and Cons
XProtect features and usability ratings that predict user satisfaction
7.4
Analytics
Average: 8.8
8.9
Security
Average: 9.1
8.3
Ease of Admin
Average: 9.1
7.7
Workflow
Average: 8.5
Seller Details
Seller
Milestone Systems
Company Website
Year Founded
1998
HQ Location
Copenhagen, Denmark
Twitter
@milestonesys
15,851 Twitter followers
LinkedIn® Page
www.linkedin.com
1,883 employees on LinkedIn®
Eagle Eye Networks
(45)4.8 out of 5
Optimized for quick response
11th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eagle Eye Networks is a leading cloud video surveillance and artificial intelligence solution designed to enhance security and operational efficiency for businesses of all sizes. This innovative platf

    Users
    No information available
    Industries
    • Security and Investigations
    • Construction
    Market Segment
    • 53% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Eagle Eye Networks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Affordable
    2
    Easy Setup
    2
    Remote Access
    2
    Security
    2
    Cons
    Camera Issues
    2
    Video Playback Issues
    2
    App Instability
    1
    Communication Issues
    1
    Expensive
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Eagle Eye Networks features and usability ratings that predict user satisfaction
    8.7
    Analytics
    Average: 8.8
    9.1
    Security
    Average: 9.1
    9.1
    Ease of Admin
    Average: 9.1
    8.6
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Eagle Eye Networks
    Company Website
    Year Founded
    2012
    HQ Location
    Austin, TX
    Twitter
    @EagleEyeCloud
    2,021 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    719 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eagle Eye Networks is a leading cloud video surveillance and artificial intelligence solution designed to enhance security and operational efficiency for businesses of all sizes. This innovative platf

Users
No information available
Industries
  • Security and Investigations
  • Construction
Market Segment
  • 53% Small-Business
  • 38% Mid-Market
Eagle Eye Networks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Affordable
2
Easy Setup
2
Remote Access
2
Security
2
Cons
Camera Issues
2
Video Playback Issues
2
App Instability
1
Communication Issues
1
Expensive
1
View All Pros and Cons
Eagle Eye Networks features and usability ratings that predict user satisfaction
8.7
Analytics
Average: 8.8
9.1
Security
Average: 9.1
9.1
Ease of Admin
Average: 9.1
8.6
Workflow
Average: 8.5
Seller Details
Seller
Eagle Eye Networks
Company Website
Year Founded
2012
HQ Location
Austin, TX
Twitter
@EagleEyeCloud
2,021 Twitter followers
LinkedIn® Page
www.linkedin.com
719 employees on LinkedIn®
Spot AI
(71)4.8 out of 5
4th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we del

    Users
    No information available
    Industries
    • Electrical/Electronic Manufacturing
    • Retail
    Market Segment
    • 61% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Spot AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Camera Quality
    5
    Customer Support
    5
    Easy Setup
    5
    Features
    5
    Cons
    Camera Issues
    3
    Access Issues
    2
    Complex Setup
    2
    Difficult Setup
    2
    Poor Camera Quality
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Spot AI features and usability ratings that predict user satisfaction
    9.2
    Analytics
    Average: 8.8
    9.5
    Security
    Average: 9.1
    9.6
    Ease of Admin
    Average: 9.1
    9.2
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Spot AI
    Year Founded
    2018
    HQ Location
    Burlingame, California
    LinkedIn® Page
    www.linkedin.com
    123 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we del

Users
No information available
Industries
  • Electrical/Electronic Manufacturing
  • Retail
Market Segment
  • 61% Mid-Market
  • 32% Small-Business
Spot AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Camera Quality
5
Customer Support
5
Easy Setup
5
Features
5
Cons
Camera Issues
3
Access Issues
2
Complex Setup
2
Difficult Setup
2
Poor Camera Quality
2
View All Pros and Cons
Spot AI features and usability ratings that predict user satisfaction
9.2
Analytics
Average: 8.8
9.5
Security
Average: 9.1
9.6
Ease of Admin
Average: 9.1
9.2
Workflow
Average: 8.5
Seller Details
Seller
Spot AI
Year Founded
2018
HQ Location
Burlingame, California
LinkedIn® Page
www.linkedin.com
123 employees on LinkedIn®
BestCity AI
(20)5.0 out of 5
Save to My Lists
Entry Level Price:Starting at $99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BestCity AI is an enterprise-grade video intelligence platform that transforms ordinary CCTV networks into proactive AI-powered security agents. Built for governments, smart cities, logistics hubs, re

    Users
    • Head of Operations
    Industries
    No information available
    Market Segment
    • 70% Mid-Market
    • 15% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BestCity AI is a software that integrates with CCTV systems to provide security features and alerts.
    • Users frequently mention the ease of integration, the feature-rich dashboard, and the high-quality customer support provided by BestCity AI.
    • Reviewers mentioned the lack of support in regional languages and the absence of BestCity AI's own cameras as potential areas for improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BestCity AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    6
    Ease of Use
    5
    Features
    5
    Dashboard Usability
    4
    Integration Capabilities
    4
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BestCity AI features and usability ratings that predict user satisfaction
    9.9
    Analytics
    Average: 8.8
    10.0
    Security
    Average: 9.1
    10.0
    Ease of Admin
    Average: 9.1
    10.0
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BestCity AI
    Year Founded
    2025
    HQ Location
    San Francisco, US
    LinkedIn® Page
    linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BestCity AI is an enterprise-grade video intelligence platform that transforms ordinary CCTV networks into proactive AI-powered security agents. Built for governments, smart cities, logistics hubs, re

Users
  • Head of Operations
Industries
No information available
Market Segment
  • 70% Mid-Market
  • 15% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BestCity AI is a software that integrates with CCTV systems to provide security features and alerts.
  • Users frequently mention the ease of integration, the feature-rich dashboard, and the high-quality customer support provided by BestCity AI.
  • Reviewers mentioned the lack of support in regional languages and the absence of BestCity AI's own cameras as potential areas for improvement.
BestCity AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
6
Ease of Use
5
Features
5
Dashboard Usability
4
Integration Capabilities
4
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
BestCity AI features and usability ratings that predict user satisfaction
9.9
Analytics
Average: 8.8
10.0
Security
Average: 9.1
10.0
Ease of Admin
Average: 9.1
10.0
Workflow
Average: 8.5
Seller Details
Seller
BestCity AI
Year Founded
2025
HQ Location
San Francisco, US
LinkedIn® Page
linkedin.com
7 employees on LinkedIn®
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