Best Enterprise Video Surveillance Software

How Many Video Surveillance Software Products Does G2 Track?

Total Products under this Category: 298

Category Stats (Nov 2026)

  • Average Rating: 4.51/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: OpenEye (+1.25%) - Among all products in this category, OpenEye recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Video Surveillance Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 2,200+ Authentic Reviews
  • 298+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Video Surveillance Software

G2 Grid® for Video Surveillance Software plotting products by satisfaction and market presence

Highlighted products: Verkada, Solink, Cisco Physical Security Solution, XProtect, Coram AI, Rhombus, and OpenEye.

Underlying data: [Grid® JSON](https://www.g2.com/categories/video-surveillance/grids.json?focus%5B%5D=verkada&focus%5B%5D=solink&focus%5B%5D=cisco-physical-security-solution&focus%5B%5D=xprotect&focus%5B%5D=coram-ai&focus%5B%5D=rhombus-systems&focus%5B%5D=openeye&segment=enterprise)

Verkada

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected platform. Its solutions—including video security, access control, air quality sensors, alarms, intercoms, and workplace tools—work seamlessly in Verkada Command, a cloud-based software experience built for scale. From finding footage in seconds to identifying events like a door held open, a visitor check-in, or a change in air quality, Verkada gives teams the insight to see, understand, and act with confidence—helping create safer, smarter environments.

Average Rating: 4.7/5.0

Total Reviews: 160

How Do G2 Users Rate Verkada?

  • Analytics: 9.0/10 (Category avg: 8.9/10)
  • Security: 9.6/10 (Category avg: 9.3/10)
  • Ease of Admin: 9.6/10 (Category avg: 9.1/10)
  • Workflow: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Verkada?

  • Seller: Verkada
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Mateo, California
  • LinkedIn® Page: www.linkedin.com
    2,885 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Primary/Secondary Education, Education Management
  • Company Size: 55% Medium, 28% Large

What Do G2 Reviewers Say About Verkada?

AI-generated summary from verified user reviews

Pros
  • Users find Verkada to be easy to use, appreciating its straightforward installation and user-friendly interface.
  • Users value Verkada for its excellent customer support, making it easy to implement and use their products.
  • Users appreciate the versatile features and seamless integration of Verkada, simplifying investigations and improving efficiency.
  • Users praise the seamless integrations with various apps, enhancing functionality and providing versatile use cases.
  • Users find Verkada easy to use and appreciate the effective support and training for user permissions.
Cons
  • Users note that the high costs of Verkada's licensing make it difficult for budget-constrained organizations to implement.
  • Users experience access issues with Verkada, including lack of IP filtering and complications from software updates.
  • Users face significant connectivity issues, impacting bandwidth and causing concerns with camera reliability and downtime.
  • Users report frequent inaccurate detection, such as tailgating and "unknown user" alerts, leading to frustration and adjustments needed.
  • Users are frustrated by missing features like IP filtering and lack of control over software updates.

What Are Recent G2 Reviews of Verkada?

What Are G2 Users Discussing About Verkada?

Solink

Solink AI vision intelligence connects your video (cameras), data, and operational systems, using AI and business context, to detect and validate risks, inefficiencies, and key issues instantly, automating workflows and delivering real-time visibility so teams can act with confidence across every location.

Average Rating: 4.7/5.0

Total Reviews: 123

How Do G2 Users Rate Solink?

  • Analytics: 9.6/10 (Category avg: 8.9/10)
  • Security: 9.3/10 (Category avg: 9.3/10)
  • Ease of Admin: 9.4/10 (Category avg: 9.1/10)
  • Workflow: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Solink?

  • Seller: Solink
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Ottawa, CA
  • LinkedIn® Page: www.linkedin.com
    394 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Restaurants
  • Company Size: 37% Medium, 30% Large

What Do G2 Reviewers Say About Solink?

AI-generated summary from verified user reviews

Pros
  • Users find Solink to be user-friendly, appreciating its simplicity and responsive customer support for various business needs.
  • Users appreciate the exceptional camera quality of Solink, facilitating effective monitoring and operational decisions effortlessly.
  • Users value the easy setup of Solink, making transitions smooth and navigation effortless across the organization.
  • Users value how Solink is responsive and easy to use, greatly enhancing tracking and loss prevention capabilities.
  • Users value Solink's AI technology, enabling efficient business insights and easy setup for diverse organizational needs.
Cons
  • Users note the need for improved accuracy in detection, highlighting issues with false positives in Solink's AI features.
  • Users express desire for improved limited functionality in the app, particularly regarding multi-camera support and video search.
  • Users face connectivity issues with monitors, leading to frustration and reliance on customer support for resolution.
  • Users note limited features on the phone app, affecting multi-camera recording and overall functionality compared to laptops.
  • Users express concerns about scheduling issues due to data integration and time zone delays affecting automation responses.

What Are Recent G2 Reviews of Solink?

What Are G2 Users Discussing About Solink?

Cisco Physical Security Solution

Cisco Meraki smart cameras offer a cloud-managed, intelligent security solution that integrates advanced video analytics, robust security features, and seamless management through the Cisco Meraki dashboard. These cameras feature powerful onboard processors, high-resolution sensors (ranging from 4MP to 12.4MP), and various form factors including fixed-lens mini domes, varifocal domes, fisheye, and telephoto bullet cameras suitable for both indoor and outdoor environments. They provide extensive storage options with high-endurance solid-state drives, support wireless connectivity, and include features such as motion and audio analytics, person and vehicle detection, and privacy-first AI-powered cross-camera tracking without facial recognition. The system enables network-wide visibility, granular access controls, easy video export and sharing, and integrates with other Meraki devices like sensors and wireless access points to deliver comprehensive physical security and business intelligence. These smart cameras are designed for easy installation, durability with vandal resistance and weatherproof ratings, and support advanced use cases such as license plate recognition and location analytics, making them ideal for protecting and optimizing various business and organizational environments.

Average Rating: 4.2/5.0

Total Reviews: 63

How Do G2 Users Rate Cisco Physical Security Solution?

  • Analytics: 9.2/10 (Category avg: 8.9/10)
  • Security: 9.6/10 (Category avg: 9.3/10)
  • Ease of Admin: 8.2/10 (Category avg: 9.1/10)
  • Workflow: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Cisco Physical Security Solution?

  • Seller: Cisco
  • Company Website:
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®
  • Ownership: NASDAQ:CSCO

Who Uses This Product?

  • Top Industries: Computer & Network Security, Information Technology and Services
  • Company Size: 40% Medium, 33% Small

What Are Recent G2 Reviews of Cisco Physical Security Solution?

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XProtect

Milestone Systems transforms security into competitive advantage with a comprehensive product portfolio consisting of XProtect video management software (VMS), BriefCam video analytics, and Arcules cloud-based video surveillance as a service (VSaaS). With responsible and ethical use of technology as their core value, Milestone empowers industries and people to leverage technology in an ethical and responsible manner and supports their compliance with industry standards such as the GDPR, FIPS 140-2 and the NIST standards for secure software development of XProtect as required by the U.S. Executive Order 14028. Milestone delivers open platform software that seamlessly integrates with third-party security tools meeting the industry need for flexible, adaptable and scalable technology. In addition to security, Milestone’s offerings can optimize business operations with artificial intelligence (AI) and video analytics. Technical support is available in 14 languages around the globe. XProtect, offered in five variants, helps you stay protected and resilient with continual updates and robust cybersecurity; simplify security operations with a single interface that connects all cameras, sensors, analytics and sites; and grow your organization with a VMS that is compatible with over 14,000 cameras and devices.

Average Rating: 4.5/5.0

Total Reviews: 92

How Do G2 Users Rate XProtect?

  • Analytics: 7.5/10 (Category avg: 8.9/10)
  • Security: 9.0/10 (Category avg: 9.3/10)
  • Ease of Admin: 8.4/10 (Category avg: 9.1/10)
  • Workflow: 7.9/10 (Category avg: 8.7/10)

Who Is the Company Behind XProtect?

  • Seller: Milestone Systems
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Copenhagen, Denmark
  • LinkedIn® Page: www.linkedin.com
    1,666 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 49% Medium, 30% Large

What Do G2 Reviewers Say About XProtect?

AI-generated summary from verified user reviews

Pros
  • Users admire the AI integration and user-friendly design of XProtect, enhancing camera support and customization.
  • Users highlight the ease of use of XProtect, noting its simple operation and support for various devices.
  • Users praise the responsive customer support of XProtect, which swiftly resolves issues and enhances user experience.
  • Users value the security features of Milestone XProtect, ensuring reliable monitoring and protection for various environments.
  • Users value the strong integration capabilities of XProtect, allowing seamless compatibility with various CCTV brands and systems.
Cons
  • Users find the licensing and care costs of XProtect to be prohibitively expensive, impacting smaller customer upgrades.
  • Users find the initial setup complex, requiring significant investment and posing navigational challenges within the management client.
  • Users find the current interface of XProtect to be difficult and outdated, seeking a more modern and user-friendly design.
  • Users note that customization options are limited, leading to frustration when trying to tailor the system to their needs.
  • Users express concerns about missing features in XProtect, wishing for enhanced customization and essential functionalities.

What Are Recent G2 Reviews of XProtect?

What Are G2 Users Discussing About XProtect?

Coram AI

Coram is an AI physical security platform. Video security, access control, guest management, emergency management and video alarms run in one system, with one login and one user list. You don't have to replace your cameras. Coram runs on the cameras, readers and locks already installed, so you can swap the recorder and management software and keep the rest of your hardware in place. When a site does need new hardware, Coram makes its own cameras, AI NVRs, door readers and panic buttons. Day to day, your team searches footage by describing what happened in plain words, then follows a person or vehicle from camera to camera. A search that used to mean hours of scrubbing takes minutes. A door event opens with the video of that door, and a visitor check-in links to the entrance camera. If Coram detects a visible firearm or a forced entry, the people you choose get the clip. At sites that sit empty overnight, a trained agent checks the video before anyone gets a call. For IT, Coram runs in cloud or hybrid setups, footage stays on site, and every location sits in one dashboard. It holds SOC 2 Type II, and its cameras are NDAA compliant. More than 1,500 organizations across North America use Coram, including school districts, healthcare organizations, manufacturers, government agencies, places of worship, hospitality groups, retailers and Fortune 500 companies. You buy Coram through an integrator partner, who also installs it. Find one at coram.ai/partners.

Average Rating: 4.9/5.0

Total Reviews: 216

How Do G2 Users Rate Coram AI?

  • Analytics: 9.2/10 (Category avg: 8.9/10)
  • Security: 9.5/10 (Category avg: 9.3/10)
  • Ease of Admin: 9.7/10 (Category avg: 9.1/10)
  • Workflow: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Coram AI?

  • Seller: Coram AI
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Sunnyvale, US
  • LinkedIn® Page: www.linkedin.com
    155 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Director, Owner
  • Top Industries: Primary/Secondary Education, Education Management
  • Company Size: 63% Medium, 28% Small

What Do G2 Reviewers Say About Coram AI?

AI-generated summary from verified user reviews

Pros
  • Users find Coram AI's ease of use remarkable, enjoying its intuitive interface and helpful features for efficient navigation.
  • Users commend the impeccable customer support of Coram AI, enhancing their experience and peace of mind.
  • Users value the user-friendly browser GUI of Coram AI, enhancing navigation and minimizing training requirements.
  • Users find Coram AI to be extremely helpful for communication and security, especially during high-alert situations.
  • Users find the setup simplicity of Coram AI impressive, enabling quick implementation without issues.
Cons
  • Users experience camera issues with freezing and slow calibration, impacting overall usability and performance.
  • Users experience lagging performance with playback and camera calibration, affecting overall usability on mobile devices.
  • Users find slow streaming frustrating, with delays in video and audio affecting the overall experience.
  • Users experience video playback issues on the mobile app, including lag and freezing during playback.
  • Users experience laggy playback on mobile and difficulty with scrubbing controls, impacting overall usability.

What Are Recent G2 Reviews of Coram AI?

Rhombus

Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterprise physical security platform that combines smart security cameras, IoT sensors, alarms, and integrations with 3rd party solutions all under one unified console. Rhombus' cloud-based platform eliminates bulky hardware, is secure by default, and has built-in AI analytics so you can see, manage, and respond to threats in real-time. Built by cybersecurity experts, Rhombus simplifies security operations and is trusted by school districts, commercial real estate, healthcare facilities, Fortune 500 companies, and more.

Average Rating: 4.6/5.0

Total Reviews: 662

How Do G2 Users Rate Rhombus?

  • Analytics: 8.8/10 (Category avg: 8.9/10)
  • Security: 9.3/10 (Category avg: 9.3/10)
  • Ease of Admin: 9.3/10 (Category avg: 9.1/10)
  • Workflow: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Rhombus?

  • Seller: Rhombus
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Sacramento, CA
  • LinkedIn® Page: www.linkedin.com
    210 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Director of Technology
  • Top Industries: Education Management, Primary/Secondary Education
  • Company Size: 48% Medium, 42% Small

What Do G2 Reviewers Say About Rhombus?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Rhombus, appreciating its seamless integration for effective management.
  • Users praise the excellent camera quality of Rhombus, providing exceptional visibility and enhanced security on campus.
  • Users commend the excellent customer support of Rhombus, appreciating quick responses and thorough assistance when needed.
  • Users appreciate the outstanding ease of use and excellent support, making Rhombus a user-friendly solution.
  • Users value the robust security features of Rhombus, ensuring campus safety with impressive monitoring and alert systems.
Cons
  • Users express concerns about camera clarity and added costs related to Rhombus cameras, impacting their overall satisfaction.
  • Users find the pricing structure expensive, with annual per-camera licenses adding to ongoing costs and complexity.
  • Users express concerns over access issues, citing unpreparedness of support and low durability in high-use environments.
  • Users find the limited features frustrating, especially with some options restricted for lower-tier plans.
  • Users find the slow performance of Rhombus frustrating, particularly when loading videos and navigating through them.

What Are Recent G2 Reviews of Rhombus?

What Are G2 Users Discussing About Rhombus?

OpenEye

Headquartered in Liberty Lake, Washington, OpenEye, a subsidiary of Alarm.com, is a leading provider of intelligent cloud solutions for video security, business intelligence, and loss prevention. Combining powerful cloud-managed video with AI-based video analytics, OpenEye Web Services uncovers insights that enhance security and increase your bottom line. Our cloud-managed platform gets the video you need quickly, whether you’re receiving real-time alert notifications, searching for specific events, or monitoring areas for safety. See the next opportunity to secure and scale smart environments and enhance experiences for your customers, employees, and students with an intelligent and aware cloud video platform.

Average Rating: 4.5/5.0

Total Reviews: 51

How Do G2 Users Rate OpenEye?

  • Analytics: 8.6/10 (Category avg: 8.9/10)
  • Security: 9.3/10 (Category avg: 9.3/10)
  • Ease of Admin: 9.1/10 (Category avg: 9.1/10)
  • Workflow: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind OpenEye?

  • Seller: OpenEye
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Liberty Lake, WA
  • LinkedIn® Page: www.linkedin.com
    328 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 39% Medium, 35% Small

What Do G2 Reviewers Say About OpenEye?

AI-generated summary from verified user reviews

Pros
  • Users praise the fast responsiveness and advanced AI tools of OpenEye, enhancing their overall experience and efficiency.
  • Users praise OpenEye for their excellent customer support, consistently going above and beyond to ensure success.
  • Users highlight the cloud hosting as a standout feature, appreciating its speed, responsiveness, and easy integration.
  • Users appreciate the easy remote access and reliable video quality of OpenEye for quick and efficient monitoring.
  • Users love the affordability of OpenEye, finding it budget-friendly while offering great features and support.
Cons
  • Users find the product expensive, with packages and options that exceed their budget constraints.
  • Users find the complexity of initialization a challenge, often spending an hour configuring OpenEye remotely.
  • Users report that the complexity of initialization makes OpenEye challenging to set up and use effectively.
  • Users often face dependency issues with OpenEye, impacting functionality and accessibility during network disruptions.
  • Users find the difficult setup of OpenEye to be time-consuming and challenging, especially for remote configuration.

What Are Recent G2 Reviews of OpenEye?

Rachana Hasyagar
RH
Researched and written by Rachana Hasyagar
Updated