XProtect Reviews & Product Details

The scalability of the Xprotect architecture is what has allowed our security operation to grow from a handful of cameras to a enterprise wide deployment without replacing any of the foundational infrastructure we built on initially. Adding new sites and camera feeds into an existing installation is straightforward enough that our facilities team handles routine expansions independently without pulling in specialist integrators for every change. The open platform approach has also meant that hardware choices have remained ours to make rather than being dictated by a closed ecosystem that limits options and inflates costs over time. Review collected by and hosted on G2.com.

The licensing model adds a layer of cost complexity that requires careful planning and can produce surprises during expansion if device counts are not tracked meticulously from the outset. Review collected by and hosted on G2.com.

The Simplicity of the Smart Client, different ways to customize roles for users, and the integration of our systems such as our 2N doorbell cameras.

I also wanted to add that we really appreciate the speed, understanding, and problem solving of your technical support. Every time I have called in, we would also finish our conversation with a solution to the given situation. Review collected by and hosted on G2.com.

There are no initial dislikes from our Company regarding the service. 1 dislike that is minor, is the management client is not as simplistic as the smart client, but this could also be because I am still learning the smart client in its entirety. Review collected by and hosted on G2.com.

The intuitive interface, seamless integration with a variety of devices, and robust customization options make it an industry-leading choice. Its scalability allows it to adapt to any environment, from small setups to enterprise-level deployments.

The centralized management makes monitoring and retrieving footage effortless. Its open platform supports integration with a wide range of cameras and analytics tools, enhancing its utility. The system's stability and advanced features like edge analytics ensure reliable performance for critical surveillance needs. Review collected by and hosted on G2.com.

While the system is feature-rich, new users might require some time to explore its full potential. However, the learning resources and customer support make the transition smoother.

The initial setup can feel complex for those unfamiliar with advanced VMS tools, but once configured, it offers unparalleled ease of use and reliability. The licensing costs reflect the premium quality and features, making it a worthwhile investment for professional security systems. Review collected by and hosted on G2.com.

one application which survive & support mostly all type of cameras with user friendly. Review collected by and hosted on G2.com.

Milestone care plus renewal license is costlier Review collected by and hosted on G2.com.

I like the ease with which I can manage and view the different cameras from a single place. The platform is intuitive and allows me to supervise multiple locations quickly and orderly, which greatly improves efficiency in daily monitoring. Review collected by and hosted on G2.com.

What I don't like is that I haven't found video manuals or detailed tutorials that explain how to set up all the tools the software offers. It would be very useful to have more visual resources to make the most of its advanced features, especially for those who don't have technical training. Review collected by and hosted on G2.com.

I like the stability of it once it is setup. Review collected by and hosted on G2.com.

I don't very much like the feel of the GUI, as it seems slightly dated. Review collected by and hosted on G2.com.

Milestone VMS is a rock solid solution for anyone that rely on their monitoring system. Failure is not an option with Milestone. Customer support is always there for you and the basic installation is fairly simple. The end user environment is really simple to understand for the everyday user. Review collected by and hosted on G2.com.

Everything has a price and Milestone is no exception. More lightweight options at entry level pricing woult make it easier to sell in and upgrade smaller customers.

The integration of AI is still very complicated in comparsion with other more open systems. Review collected by and hosted on G2.com.

We like the ability for all of our users to access Milestone via the web interface. We have 50% Windows users and 50% Mac. We needed to find a solution that everyone can use and Milestone fit that bill for us. We are considering the integration with BriefCam to utilize smart features to save time and find more footage. Review collected by and hosted on G2.com.

There is room for improvement. We'd like a smoother easier to use interface. Coming from Lenel LNVR we feel that it worked a bit easier and smoother. Review collected by and hosted on G2.com.

Milestone XProtect accommodates our needs well when it comes to scalability and customizability. The platform provides a robust video management system with extensive support for cameras and seamless integration with third-party tools. It enables easy provisioning and management of cameras while also incorporating a number of powerful tools such as being able to easily implement custom rules to tailor to our specific requirements. The user interface makes monitoring and retrieving footage efficient, even in large deployments. Review collected by and hosted on G2.com.

We've encountered some issues with the 'Add Hardware' feature of the Management Client, which has been documented by some other users online. We received prompt and personalised support from Milestone for this issue, and to their credit they were able to work with us for a workaround, however this issue has re-occurred so it does raise potential concerns about the long-term reliability of some features.

Resource usage on the Smart Clients can also become very high, even on more powerful systems which meet or exceed the requirements recommended/outlined by Milestone, so optimizing camera settings/streams is crucial, especially more-so with larger deployments. Review collected by and hosted on G2.com.

Many different devices supported and fairly easy to use for people how are used to navigate in a windows environment. Review collected by and hosted on G2.com.

A downside is the cancellation of essential+. I just it allot to let customers test the system. I liked that i had basically full functionality. I was also a nice tool to use to teach new colleagues about the system. Review collected by and hosted on G2.com.