# Salient Systems Reviews **Vendor:** Salient Systems **Category:** [Video Surveillance Software](https://www.g2.com/categories/video-surveillance) **Average Rating:** 4.7/5.0 **Total Reviews:** 21 ## About Salient Systems Salient Systems delivers open, flexible, and intelligent video management software that empowers organizations to protect people, property, and critical assets while transforming video into actionable operational data. Headquartered in Austin, Texas, Salient has been a trusted innovator in enterprise video management for over two decades, pioneering software solutions that give customers the freedom to choose the best technology for their needs rather than being locked into a single vendor ecosystem. A Software Platform Built for Choice and Integration Salient’s flagship product, CompleteView VMS, is a comprehensive, scalable, and hardware-agnostic platform designed to integrate seamlessly across analog, IP, and cloud-based technologies. Built on an open architecture, CompleteView connects with thousands of cameras, access control systems, analytics tools, and other third-party technologies eliminating vendor lock-in and ensuring long-term adaptability as technology evolves. With a simple licensing model, unlimited client access, and optimized bandwidth management, CompleteView delivers enterprise-grade performance while reducing complexity and cost. Hybrid Cloud Designed for Flexibility and Resilience Salient’s hybrid cloud architecture provides a smooth path for digital transformation blending the reliability of on-premises infrastructure with the scalability and accessibility of the cloud. Remote access becomes faster, more secure, and easier to manage, with built-in disaster recovery and extended storage capabilities. The result is a future-ready system that aligns with IT modernization initiatives without disrupting existing operations. Beyond Video Surveillance — Turning Video into Insight From small businesses to multi-site enterprises, Salient’s solutions go beyond traditional surveillance. By treating video as data, organizations gain a deeper understanding of their environments, enabling faster response, improved collaboration, and data-driven decision-making. ## Salient Systems Pros & Cons **What users like:** - Users highly value the **outstanding customer support** from Salient Systems, appreciating their responsiveness and reliability in resolving issues. (6 reviews) - Users appreciate the **ease of use** of Salient Systems, finding it simple and efficient for managing security needs. (6 reviews) - Users appreciate the **management ease** of Salient Systems, which simplifies user oversight and enhances operational efficiency. (3 reviews) - Users commend the **reliability** of Salient Systems, noting exceptional support and consistent performance in their security needs. (3 reviews) - Users value the **user-friendly interface** of Salient Systems, appreciating the excellent support and functionality it offers. (3 reviews) - Users value Salient Systems for its **tailored user experience** and advanced features that enhance security and compliance. (2 reviews) - Navigation Ease (2 reviews) - Users value the **robust security measures** of Salient Systems, ensuring data integrity and protection against unauthorized access. (2 reviews) - Setup Ease (2 reviews) - AI Technology (1 reviews) **What users dislike:** - Users express frustration with the **slow performance** of Salient Systems, impacting their productivity and overall experience. (2 reviews) - Users experience **camera performance issues** with lag in large layouts and slow playback for dewarped footage. (1 reviews) - Users find the **complex setup** of Salient Systems time-consuming and requiring significant technical expertise. (1 reviews) - Users find Salient Systems to be **expensive** , which can be a barrier for some considering its features. (1 reviews) - Users struggle with **limited customization** , feeling restricted in adapting Salient Systems to their specific needs. (1 reviews) - Limited Functionality (1 reviews) - Missing Features (1 reviews) - Users express frustration with **poor customer support** , noting slow response times that hinder their experience with Salient Systems. (1 reviews) - Video Playback Issues (1 reviews) ## Salient Systems Reviews ### 1. Stable, Scalable VMS with a Responsive, Easy-to-Learn Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Wesley E. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Salient Systems?** Salient Systems provides a stable, reliable VMS platform with a straightforward user interface that helps operators learn the system quickly and work efficiently. The platform is flexible and integrates well with a wide range of third-party cameras and the ONVIF protocol, which is especially useful when you need to support existing infrastructure. I also appreciate its scalability, since it can grow as customer needs expand. Overall, it delivers solid recording and playback performance, and the client software feels responsive and is easy to navigate. **What do you dislike about Salient Systems?** System configuration and troubleshooting can sometimes feel less intuitive, particularly in more complex deployments. In larger systems, performance optimization and bandwidth management can also be challenging if the setup isn’t carefully planned and designed. **What problems is Salient Systems solving and how is that benefiting you?** Salient Systems helps address our need for a reliable, scalable video management platform that supports a wide range of camera manufacturers and system sizes. It lets us standardize deployments while still keeping flexibility for existing infrastructure, which helps reduce costs for both us and our customers. The platform also improves operational efficiency with dependable recording, straightforward playback, and centralized management—capabilities that are critical for security, investigations, and day-to-day monitoring. Overall, it streamlines installations, cuts down troubleshooting time, and delivers a consistent solution that we can confidently support over the long term. ### 2. Easy to Use with On-Point Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob J. | IT Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Salient Systems?** Ease of use and customer support. Overall when we needed to make changes the customer support was on point, ready and willing to help. Needed to upgrade and they walked me through. Need to change my entire camera layout, they walked me through it. **What do you dislike about Salient Systems?** Some systems do not make sense. I want playback with a map, but the map doesn't exist in playback. It was also installed on windows 10 when just a few months later 10 would be depreciated. Nothing terrible, just a confusing decision. **What problems is Salient Systems solving and how is that benefiting you?** Fast, reliable camera software that just works. We explained it to our admins and they picked up on it immediately. ### 3. Great Product, Flexible CCTV Integration, and Strong Technical Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | Sales Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Salient Systems?** Great product and Technical Support. We primarily use it as CompleteView as it integrates into Symmetry or can be used as standalone CCTV system. Salient integrates with so many camera models/manufacturers and offers such a wide range of options including intelligent video. Setting the system up and ease of use is a great benefit for us since it reduces our technician onsite time and reduces calls from our end users with questions. We have customers that use the CompleteView platforms on an everyday bases at multiple locations and are very happy with the system. **What do you dislike about Salient Systems?** Nothing, although sometimes getting into technical support can be a long wait. **What problems is Salient Systems solving and how is that benefiting you?** The ability to take over existing cameras which reduces overall cost of installation. The number of features built into the platform really makes it an easy sell when demonstrating system to potential customers. ### 4. Reliable Video Recording with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Ken R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Salient Systems?** I like that all the people at Salient Systems are here in the United States. It makes Salient Systems a great business partner when we're serving customers and helping them retrieve video. The initial setup was very easy, and the training that our technician received allowed him to acclimate quickly to the CompleteView software. **What do you dislike about Salient Systems?** One of the challenges we found was the initial password was not written correctly. The directions for the latest server we purchased were that the initial default password was supposed to be case sensitive. We found that the default password needed to be CompleteView instead of Completeview. This was confusing and time consuming for our technician to solve. **What problems is Salient Systems solving and how is that benefiting you?** I use Salient Systems to help customers record video and retrieve information rapidly. This makes SalientSystems a great business partner. ### 5. Essential Surveillance Solution with Customizable Features **Rating:** 5.0/5.0 stars **Reviewed by:** Gary W. **Reviewed Date:** November 19, 2025 **What do you like best about Salient Systems?** I find Salient Systems to be an exceptional video surveillance and management solution. It performs exceedingly well and allows for tailoring the user experience to specific roles, such as enabling our main lobbies to access a manageable number of cameras with tailored permissions. The system is impressive in its ability to filter down individual needs and provide oversight perfectly aligned with our business requirements. What truly stands out is Salient's commitment to staying on the cutting edge of technology. This forward-thinking approach supports our environment significantly, enabling us to keep up with emerging technologies without the need for constant market research on our part. Additionally, Salient's software provides tools for efficient user management across various segments and subsegments of our vast organization, making it possible to operate with a single management server while still addressing specific regional and security needs with ease. The setup was straightforward, made smoother by their engineer's direct assistance, and I am fully satisfied with their offerings, enough to highly recommend Salient Systems to colleagues. **What do you dislike about Salient Systems?** I wouldn't mind seeing the capability for the software to hold larger camera layouts without risking lag. We have large monitors in our SOC and some could benefit from larger camera counts in a layout, but once you surpass a certain amount, things may start to move a little slow. I would also like to see an improvement on the playback for dewarped cameras. That can sometimes move a little slow. I would love to see the Quicktrack feature be able to be used for playback video. For example, Quicktrack can stitch together multiple cameras into one video file, almost like editing a movie. But this is only if you see something in real time. I would love the ability to do that with cameras during playback. **What problems is Salient Systems solving and how is that benefiting you?** I use Salient Systems to monitor multiple locations with a single management server, enhancing our security operations. It allows tailored user experiences and integrates emerging technologies, supporting both simple and complex surveillance needs effectively. ### 6. Effortless Setup and Stellar Support with Salient Systems **Rating:** 5.0/5.0 stars **Reviewed by:** Wa A. **Reviewed Date:** November 18, 2025 **What do you like best about Salient Systems?** I love how simple Salient Systems is to use; it makes my work incredibly easy and straightforward. The direct support from Salient Systems' team to the end user is a huge plus for me personally, ensuring that my issues are promptly attended to. Managing licenses through Salient Systems is amazing, and they offer a wide range of support that I can't find with any other vendors or systems. The Salient employees are fantastic; every time I reach out with an issue, they are highly supportive and quick to resolve my problems, never letting me down. Additionally, the initial setup of Salient Systems was the easiest I have ever experienced, straightforward and pleasing, which I really enjoy. **What do you dislike about Salient Systems?** I find the lack of an AI system within Salient Systems a bit limiting. Having advanced features like analytics would significantly enhance the functionality and provide better insights. Additionally, it would be beneficial to have tools to facilitate license transfers more efficiently. **What problems is Salient Systems solving and how is that benefiting you?** I use Salient Systems for keeping videos in-house and private, providing excellent direct support, and managing license transfers effectively. ### 7. Salient Systems - Making My Job Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Salient Systems?** I use Salient daily to monitor our extensive camera system. The software is very user-friendly and intuitive, which makes it easy to navigate and use day to day. **What do you dislike about Salient Systems?** Some features that work well together aren’t always combined into a single screen or user interface, so I often have to switch between screens to complete a task. **What problems is Salient Systems solving and how is that benefiting you?** Having all of our surveillance products in one place is very helpful, and being able to customize views and permissions for users across our company really streamlines our daily tasks. ### 8. Excellent Sales Support That Helps Close Deals **Rating:** 5.0/5.0 stars **Reviewed by:** James (Jim) M. | Vice President and General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Salient Systems?** Sales Support is what I crave. I like to present a complete solution that the customer can understand **What do you dislike about Salient Systems?** Getting Block diagrams of the System. I am a simple guy. I like to present to the customer the entire package. When the project is sold, I have detailed instructions on how the system is structured -we are golden. **What problems is Salient Systems solving and how is that benefiting you?** Ease of use is critical. Reusing Camaras that the customer may already have deployed - is also a win ### 9. User-Friendly Software with Outstanding Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher D. | Sales Advocate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Salient Systems?** We have Salient deployed at several campuses and businesses. It a very user friendly software and they have a great team on staff for any questions. Cruiz Nestler is our go to and has always been right there if we ever need support. **What do you dislike about Salient Systems?** I personally have no issues with Salient Systems. All of our clients love the system and software. **What problems is Salient Systems solving and how is that benefiting you?** Salient has a lot of great features included in their software that makes it easy to go back and find the footage you may need without spending a lot of time. ### 10. Easy-to-Use Interface That Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Gerry H. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Salient Systems?** Ease of use of the interface and configuration for user access **What do you dislike about Salient Systems?** updates tend to break features, but the support staff is verry responsive with fixes **What problems is Salient Systems solving and how is that benefiting you?** Requirements for video surveillance ### 11. Exceptional Security System with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Robert R. **Reviewed Date:** November 19, 2025 **What do you like best about Salient Systems?** I find the support provided by Salient Systems to be outstanding and truly appreciate it as the most valuable aspect of the service. Their support team is always there to assist and resolve any issues, offering a sense of reliability and assurance. Additionally, I appreciate the ease of use of Salient Systems. The user-friendly interface ensures that I can navigate the system effortlessly without any complications, making it an efficient tool for managing my camera security system needs. This combination of great support and usability significantly enhances my experience with Salient Systems. **What do you dislike about Salient Systems?** Nothing standout. **What problems is Salient Systems solving and how is that benefiting you?** I use Salient Systems for our camera security system to maintain and secure our bank's assets efficiently. ### 12. Exceptional Support and Easy Camera Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Jim M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Salient Systems?** The support is very good. I also find it very easy to add new cameras to the systems, and the initial setup of Salient Systems is very easy. **What do you dislike about Salient Systems?** No Dislikes **What problems is Salient Systems solving and how is that benefiting you?** None ### 13. Effortless to Use for All Users **Rating:** 4.5/5.0 stars **Reviewed by:** Chris T. | Senior Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Salient Systems?** I like how easy the systems is to use for myself and the customer. **What do you dislike about Salient Systems?** On the version I am running now it seems to be really slow to process a save. **What problems is Salient Systems solving and how is that benefiting you?** According to tech support the newer versions process saves faster. ### 14. Salient is what you need right now **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek P. | Associate Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Salient Systems?** It's user-friendly interface, comprehensive security features, scalability, reliability, excellent customer support and integration capabilities. **What do you dislike about Salient Systems?** It's initial setup complexity, high cost, it's difficult learning curve,slow customer support response time and customization limitations **What problems is Salient Systems solving and how is that benefiting you?** It's solving problems in enterprise scale system integration, workflow optimization and scalable solution design. By solving these problems, Salient Systems is enabling my organization to operate more efficiently, scale effectively and achieve our business goals. ### 15. Salient System **Rating:** 5.0/5.0 stars **Reviewed by:** lovenikanagpal@gmail.com N. | Process Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Salient Systems?** The thing i like in this it is simple to navigate and it make easy for me to manage and monitor security footage. **What do you dislike about Salient Systems?** The thing i dislike is setting it up takes time and it require technical knowledge. **What problems is Salient Systems solving and how is that benefiting you?** It make easy for me to manage and monitor security footage which saves a lot time of mine. ### 16. A brief description and user experience of Salient Systems **Rating:** 4.5/5.0 stars **Reviewed by:** rohit k. | HR, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Salient Systems?** salient systems is very user friendly and best thing that there customer support, i use its VMS Service in out organisation. **What do you dislike about Salient Systems?** while using since almost 1 year we don't really found any thing that i dislike. **What problems is Salient Systems solving and how is that benefiting you?** its solve our vms service ### 17. Salient system review **Rating:** 4.0/5.0 stars **Reviewed by:** Suresh B. | SDET, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Salient Systems?** Salient system focus on extracting and emphasizing the most important or prominent features from data . It offers many benefits. What I find particularly compelling is their ability to improve efficiency and accuracy in various applications, from data analysis and machine learning to user interface design By highlighting the most relevant information, these systems help on making better decision and enhancing overall performance. **What do you dislike about Salient Systems?** One drawback of salient system is that they can sometimes overlook or filter out important context, focusing only on most prominent features. This can result incomplete or biased results, especially if the system is not well calibrated. Additionally if not designed carefully, salient systems might inadvertently reinforce existing biases by prioritising certain data over others **What problems is Salient Systems solving and how is that benefiting you?** Salient systems help by focusing onmost important information which simplifies data analysis and decision making. This reduces information overload and improved efficiency and accuracy ### 18. Data Analytics and Intelligence **Rating:** 4.0/5.0 stars **Reviewed by:** Shriya B. | Relationship manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Salient Systems?** Salient System's tools provide in-depth data analysis, enabling users to gain valuable insights and understand complex data patterns. This can lead to more informed decision-making.Robust security measures help protect sensitive information from unauthorized access and breaches, ensuring data integrity and confidentiality. Regulatory Compliance: Their solutions often adhere to industry standards and regulations, such as GDPR or HIPAA, helping businesses meet compliance requirements. **What do you dislike about Salient Systems?** The cost of implementing Salient System’s solutions can be significant, particularly for small to mid-sized businesses. This includes not just the purchase of the software, but also potential costs for customization, training, and support. **What problems is Salient Systems solving and how is that benefiting you?** Investing in advanced data solutions can lead to a strong return on investment by enhancing decision-making and operational effectiveness. ### 19. An excellent option for security, operational and business intelligence needs **Rating:** 4.5/5.0 stars **Reviewed by:** Sayan C. | Assistant Professor, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Salient Systems?** Ease of use and impleentation was very good. There were decent customer support from the team and frequency is not an issue at all. the features are good and can easily be integrated into the present system. **What do you dislike about Salient Systems?** Cloud features can be improved although it works fine. **What problems is Salient Systems solving and how is that benefiting you?** Ease of use and installation. ### 20. Salient has always had a 'blinking light' when it comes to video management software! **Rating:** 5.0/5.0 stars **Reviewed by:** Prasad P. | Project Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Salient Systems?** Providing the best VMS solution in the market as easy to use and it's implementation. **What do you dislike about Salient Systems?** The price is too high and the maintenance cost is very much **What problems is Salient Systems solving and how is that benefiting you?** video solutions ### 21. The best piece of software I've used in a while **Rating:** 5.0/5.0 stars **Reviewed by:** Trevon H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2024 **What do you like best about Salient Systems?** Very simple and easy to use software for all your IT needs backed with amazing support. **What do you dislike about Salient Systems?** I don't think I have any dislikes currently since it fulfills my needs. **What problems is Salient Systems solving and how is that benefiting you?** It helps with giving me easy to use video surveilliance with an easy to access support. - [View Salient Systems pricing details and edition comparison](https://www.g2.com/products/salient-systems-salient-systems/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+03%3A21%3A50+-0500&secure%5Bsession_id%5D=794398de-42fc-40dd-962c-f390911417ec&secure%5Btoken%5D=4f151292d06f7e4f79fd0426dc7a7b19044314fe5af1139e047cf713cc126c7c&format=llm_user) ## Salient Systems Integrations - [AMAG Symmetry Software](https://www.g2.com/products/amag-symmetry-software/reviews) - [OnGuard Visitor](https://www.g2.com/products/onguard-visitor/reviews) ## Salient Systems Features **Setup** - Turnkey - Compatibility - Integrations **Access** - Storage - Alerts - Video Access - Security - Dashboard - Analytics - Collaboration **Video Intelligence** - AI-Based Search - Object Detection ## Top Salient Systems Alternatives - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) - 4.6/5.0 (604 reviews) - [Coram AI](https://www.g2.com/products/coram-ai/reviews) - 4.9/5.0 (184 reviews) - [Kastle](https://www.g2.com/products/kastle/reviews) - 4.6/5.0 (168 reviews)