The best part of XProtect is its openness and the way it integrates with multiple ELV systems out there. Its huge list of supported devices and technology partners gives me strong confidence in its capabilities. The support team is also quite effective at providing the resolutions I need when issues come up. Pricing feels justified for what the product offers and the overall experience. Review collected by and hosted on G2.com.

The UI/UX feels pretty average, nothing particularly impressive; but the overall performance is smooth and jitter-free. While AI analytics from multiple vendors can be integrated seamlessly, I feel that at a premium, corporate-level price point, some AI analytics should be included as complimentary. Review collected by and hosted on G2.com.

Xprotect offers great flexibility to my projects in terms of its open architecture and integration possibilities. The after-sales support is also very helpful and efficient in solving any challenges during deployment. The performance of the application is also well optimized and runs smoothly over the prescribed hardware configuration. The pricing is on the higher side, but its transparent and simple licensing policy makes it worthy. Review collected by and hosted on G2.com.

The app’s UI/UX is an area that could be improved. The interface would benefit from a more modern look, and a few features should be easier to configure. Adding basic AI analytics would also help encourage adoption and make the product more appealing to new users. Review collected by and hosted on G2.com.

We are using Milestone Xprotect Corporate version. The UI makes Xprotect stand out as an easy-to-use product compared to other VMS tools available in the market. Not only UI but also other features like camera addition/deletion and modification is a very easy task for operator and VMS engineers. Review collected by and hosted on G2.com.

The reporting tool. Milestone should work more on the reporting tool to get the adhoc reports. Review collected by and hosted on G2.com.

I really appreciate how good the tech support for XProtect is. We had some technical issues and their team helped us work through them efficiently. The dashboard is another highlight; it's very user-friendly and enables multiple users to access the cameras they need without being overwhelmed by events. It's also worth mentioning that the setup felt pretty close to plug and play, especially after the support team helped us figure out which MAC address was needed. Review collected by and hosted on G2.com.

I don't like the inability to remote access a live video feed with XProtect. Review collected by and hosted on G2.com.

The use of AI and cloud-based VMS is excellent. Review collected by and hosted on G2.com.

No, we have not had any issues since 2017. Review collected by and hosted on G2.com.

What works best for me is how well it handles multiple camera feeds without slowing down. I can monitor different locations from one place and switch between views easily. The system feels stable even during long hours of continuous use which is important for security operations. It also supports different hardware options which makes it flexible when setting up across sites. Review collected by and hosted on G2.com.

Setup takes time and needs proper planning to get everything right

Some parts of the interface feel a bit outdated. Review collected by and hosted on G2.com.

The scalability of the Xprotect architecture is what has allowed our security operation to grow from a handful of cameras to a enterprise wide deployment without replacing any of the foundational infrastructure we built on initially. Adding new sites and camera feeds into an existing installation is straightforward enough that our facilities team handles routine expansions independently without pulling in specialist integrators for every change. The open platform approach has also meant that hardware choices have remained ours to make rather than being dictated by a closed ecosystem that limits options and inflates costs over time. Review collected by and hosted on G2.com.

The licensing model adds a layer of cost complexity that requires careful planning and can produce surprises during expansion if device counts are not tracked meticulously from the outset. Review collected by and hosted on G2.com.

Easy Use, Integration into Lenel Systems Review collected by and hosted on G2.com.

Have not found any at this time with Xprtect. Have meet all of our expectations Review collected by and hosted on G2.com.

I like how stable the system feels even when running for long hours. The video management is well structured and I can easily monitor multiple cameras without confusion. It gives good control over access and permissions which is useful when working with a team. The interface takes some time to learn but once set it becomes very practical. Review collected by and hosted on G2.com.

Initial setup can feel complex and takes time to configure properly.

Licensing cost can be on the higher side for smaller setups. Review collected by and hosted on G2.com.

Xprotect integrates easily with a lot of alarm managers such as Irisity and a lot of thirdy parties. It scalable and has a lot of feautures Review collected by and hosted on G2.com.

The price on the licences is pricey for a lot of low earning clients. Also the lack of onboard analytics requires an extra subscription or expensive cameras with built analytics. Review collected by and hosted on G2.com.