User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- ConnectWise Control is a remote access tool that allows users to access and troubleshoot remote systems over the internet, transfer files securely, and ensure all systems are functioning properly.
- Reviewers appreciate the tool's fast connection speed, minimal latency, stable connections even over slower networks, and its ability to quickly connect to client's devices and resolve issues without delays.
- Users mentioned the initial setup and configuration can be complicated for new users, advanced features feel limited unless upgraded to a higher plan which can be costly for small teams, and it requires an internet connection which may not be available in some locations.
