AT&T Office@Hand Reviews & Product Details

I love how AT&T Office@Hand brings voice, video, and team messaging into a single platform that works seamlessly across desktop and mobile devices. Review collected by and hosted on G2.com.

Inconsistent support: Resolving complex setup or billing issues often requires going through AT&T's multi-layered support channels, which can be slower than direct vendor support. Review collected by and hosted on G2.com.

Nothing positive to review regarding this product. Our VOIP phones have been out of service for two months. We purchased a $500 onsite tech fee to insure someone would assist us through the transition. It's a $500 scam. Review collected by and hosted on G2.com.

A LOT of commitments from the sales team. Zero results Review collected by and hosted on G2.com.

What I like best about AT&T Office@Hand is its all-in-one communication platform that combines voice, video, messaging, and file sharing in a single, easy-to-use system. It’s ideal for remote or hybrid teams, with strong mobile integration that lets you manage business calls on the go without needing a separate app. The professional call handling features—like auto-receptionist, call forwarding, and voicemail-to-email—make small businesses feel enterprise-ready. The admin portal is intuitive, making setup and user management simple. It’s scalable, reliable, and integrates well with tools like Salesforce, which adds great value for growing teams and organizations. Review collected by and hosted on G2.com.

I use AT&T Office@Hand daily for business communications. While the platform is robust and reliable, I dislike the inconsistent customer support and occasional technical issues during setup or number porting. Some features require a learning curve, and billing concerns have also been reported, affecting the overall user experience. Review collected by and hosted on G2.com.

I like that it combines calling, messaging, and meetings in one app, which makes work communication easier. The call quality is usually clear and reliable. It's also pretty easy to set up and use even if you're not super tech-savvy Review collected by and hosted on G2.com.

Sometimes the app feels a bit clunky or slow, especially when switching between features. The interface could be more modern and intuitive. Also, I've had a few random glitches with call drops or missed notifications Review collected by and hosted on G2.com.

I liked the feature of using one phone number on multiple devices without any hassle to carry multiple devices at same time. Review collected by and hosted on G2.com.

Till now I am enjoying the application really didn’t find any problems. Review collected by and hosted on G2.com.

I love using it for the video calls allows businesses to manage calls, voicemails, faxes, and team collaborations from one platform, enhancing communication and productivity. Review collected by and hosted on G2.com.

no issues with it it helps me when needed Review collected by and hosted on G2.com.

Easy to use, particularly for remote work which can be integrate with various devices like smartphones and tablets. Review collected by and hosted on G2.com.

Sometimes video conferencing features work slow. Apart from it everything is good. Review collected by and hosted on G2.com.

It is amazing allows me to connect with people in real time, fast and allows me to do my work effectively Review collected by and hosted on G2.com.

Nothing it works amazing and I love it truly Review collected by and hosted on G2.com.

What I like best about AT&T Office@Hand is the all-in-one communication platform—it combines voice, video, messaging, and fax in one easy-to-use system, which helps streamline team collaboration. Review collected by and hosted on G2.com.

The mobile app can be glitchy at times, and call quality occasionally drops, especially in low-signal areas. Review collected by and hosted on G2.com.

It makes office work so easy- easy access to calls Review collected by and hosted on G2.com.

No downsides- the service is easy to use Review collected by and hosted on G2.com.