--- title: AT&T Office@Hand Reviews meta\_title: 'AT&T Office@Hand Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how AT&T Office@Hand works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 18 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### AT&T Office@Hand Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of AT&T Office@Hand, particularly for seamless remote work and device integration. [(3 mentions)](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=1259565&qs=pros-and-cons#reviews) Users appreciate the **easy communication** of AT&T Office@Hand, streamlining calls, video, and collaboration on one platform. [(2 mentions)](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142618&qs=pros-and-cons#reviews) Users appreciate the **all-in-one platform** of AT&T Office@Hand, enhancing team collaboration and boosting productivity. [(2 mentions)](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142734&qs=pros-and-cons#reviews) Users value the **enhanced communication** capabilities of AT&T Office@Hand, streamlining calls and collaborations seamlessly. [(1 mentions)](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2232445&qs=pros-and-cons#reviews) Users find the **cross-platform compatibility** of AT&T Office@Hand excellent for seamless remote work across devices. [(1 mentions)](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142574&qs=pros-and-cons#reviews) Users experience **call drops** and glitches in the mobile app, particularly in areas with low signal strength. [(1 mentions)](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142494&qs=pros-and-cons#reviews) Users report encountering **glitches** in the mobile app, affecting call quality and overall reliability. [(1 mentions)](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142511&qs=pros-and-cons#reviews) Users report occasional **performance issues** with video conferencing features, impacting the overall experience despite other positive aspects. [(1 mentions)](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142521&qs=pros-and-cons#reviews) Users experience **poor call quality** with AT&T Office@Hand, particularly in low-signal areas, impacting communication effectiveness. [(1 mentions)](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142537&qs=pros-and-cons#reviews) Users experience **slow video conferencing features** , which affects the overall performance despite other positive aspects. [(1 mentions)](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142558&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AT&T Office@Hand ##### 1. Ease of Use Users love the **ease of use** of AT&T Office@Hand, particularly for seamless remote work and device integration. [ See 3 mentions ](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=1259565&qs=pros-and-cons#reviews) See Related User Reviews ![Arbaz S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arbaz S.") AS Arbaz S. Enterprise (\> 1000 emp.) 4.0/5 "Seamless communication platform" What do you like about AT&T Office@Hand? Easy to use, particularly for remote work which can be integrate with various devices like smartphones and tablets. MC Michelle C. Mid-Market (51-1000 emp.) 5.0/5 "Review for services for AT and T" What do you like about AT&T Office@Hand? It makes office work so easy- easy access to calls ##### 2. Easy Communication Users appreciate the **easy communication** of AT&T Office@Hand, streamlining calls, video, and collaboration on one platform. [ See 2 mentions ](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142618&qs=pros-and-cons#reviews) See Related User Reviews ![Amya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amya S.") AS Amya S. Small-Business (50 or fewer emp.) 5.0/5 "I like using at&t office@hand" What do you like about AT&T Office@Hand? I love using it for the video calls allows businesses to manage calls, voicemails, faxes, and team collaborations from one platform, enhancing communi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 5.0/5 "AT&T Office@Hand" What do you like about AT&T Office@Hand? What I like best about AT\&T Office\@Hand is the all-in-one communication platform—it combines voice, video, messaging, and fax in one easy-to-use ##### 3. Team Collaboration Users appreciate the **all-in-one platform** of AT&T Office@Hand, enhancing team collaboration and boosting productivity. [ See 2 mentions ](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142734&qs=pros-and-cons#reviews) See Related User Reviews ![Amya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amya S.") AS Amya S. Small-Business (50 or fewer emp.) 5.0/5 "I like using at&t office@hand" What do you like about AT&T Office@Hand? I love using it for the video calls allows businesses to manage calls, voicemails, faxes, and team collaborations from one platform, enhancing communi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 5.0/5 "AT&T Office@Hand" What do you like about AT&T Office@Hand? What I like best about AT\&T Office\@Hand is the all-in-one communication platform—it combines voice, video, messaging, and fax in one easy-to-use ##### 4. Communication Users value the **enhanced communication** capabilities of AT&T Office@Hand, streamlining calls and collaborations seamlessly. [ See 1 mentions ](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2232445&qs=pros-and-cons#reviews) See Related User Reviews ![Amya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amya S.") AS Amya S. Small-Business (50 or fewer emp.) 5.0/5 "I like using at&t office@hand" What do you like about AT&T Office@Hand? I love using it for the video calls allows businesses to manage calls, voicemails, faxes, and team collaborations from one platform, enhancing communi ##### 5. Cross-Platform Users find the **cross-platform compatibility** of AT&T Office@Hand excellent for seamless remote work across devices. [ See 1 mentions ](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142574&qs=pros-and-cons#reviews) See Related User Reviews ![Arbaz S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arbaz S.") AS Arbaz S. Enterprise (\> 1000 emp.) 4.0/5 "Seamless communication platform" What do you like about AT&T Office@Hand? Easy to use, particularly for remote work which can be integrate with various devices like smartphones and tablets. ### 5 Cons or Disadvantages of AT&T Office@Hand ##### 1. Call Drops Users experience **call drops** and glitches in the mobile app, particularly in areas with low signal strength. [ See 1 mentions ](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142494&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 5.0/5 "AT&T Office@Hand" What do you dislike about AT&T Office@Hand? The mobile app can be glitchy at times, and call quality occasionally drops, especially in low-signal areas. ##### 2. Glitches Users report encountering **glitches** in the mobile app, affecting call quality and overall reliability. [ See 1 mentions ](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142511&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 5.0/5 "AT&T Office@Hand" What do you dislike about AT&T Office@Hand? The mobile app can be glitchy at times, and call quality occasionally drops, especially in low-signal areas. ##### 3. Performance Issues Users report occasional **performance issues** with video conferencing features, impacting the overall experience despite other positive aspects. [ See 1 mentions ](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142521&qs=pros-and-cons#reviews) See Related User Reviews ![Arbaz S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arbaz S.") AS Arbaz S. Enterprise (\> 1000 emp.) 4.0/5 "Seamless communication platform" What do you dislike about AT&T Office@Hand? Sometimes video conferencing features work slow. Apart from it everything is good. ##### 4. Poor Call Quality Users experience **poor call quality** with AT&T Office@Hand, particularly in low-signal areas, impacting communication effectiveness. [ See 1 mentions ](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142537&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 5.0/5 "AT&T Office@Hand" What do you dislike about AT&T Office@Hand? The mobile app can be glitchy at times, and call quality occasionally drops, especially in low-signal areas. ##### 5. Slow Loading Users experience **slow video conferencing features** , which affects the overall performance despite other positive aspects. [ See 1 mentions ](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bsentiment_snippet%5D=2142558&qs=pros-and-cons#reviews) See Related User Reviews ![Arbaz S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arbaz S.") AS Arbaz S. Enterprise (\> 1000 emp.) 4.0/5 "Seamless communication platform" What do you dislike about AT&T Office@Hand? Sometimes video conferencing features work slow. Apart from it everything is good. ## Top-Rated Alternatives [ ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams") Microsoft Teams 4.4/5(19,257) ](https://www.g2.com/products/microsoft-teams/reviews) [ ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") RingEX 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews) [ ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect") Dialpad Connect 4.4/5(4,201) ](https://www.g2.com/products/dialpad-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/at-t-office-hand/competitors/alternatives) ![Andrew K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew K.") AK Andrew K. President Small-Business (50 or fewer emp.) 4/23/2026 "DO NOT TRY USING AT&T OFFICE AT HAND. COMPLETE WASTE OF TIME" 0/5 What do you like best about AT&T Office@Hand? Nothing positive to review regarding this product. Our VOIP phones have been out of service for two months. We purchased a $500 onsite tech fee to insure someone would assist us through the transition. It's a $500 scam. Review collected by and hosted on G2.com. What do you dislike about AT&T Office@Hand? A LOT of commitments from the sales team. Zero results Review collected by and hosted on G2.com. What problems is AT&T Office@Hand solving and how is that benefiting you? No problems being resolved. VOIP phones not working. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alejandra A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandra A.") AA Alejandra A. Medical Virtual Assistant Small-Business (50 or fewer emp.) 7/25/2025 Guest users or non-business users of the software, not included in G2 scores. "All in one communication platform" 5/5 What do you like best about AT&T Office@Hand? What I like best about AT&T Office@Hand is its all-in-one communication platform that combines voice, video, messaging, and file sharing in a single, easy-to-use system. It’s ideal for remote or hybrid teams, with strong mobile integration that lets you manage business calls on the go without needing a separate app. The professional call handling features—like auto-receptionist, call forwarding, and voicemail-to-email—make small businesses feel enterprise-ready. The admin portal is intuitive, making setup and user management simple. It’s scalable, reliable, and integrates well with tools like Salesforce, which adds great value for growing teams and organizations. Review collected by and hosted on G2.com. What do you dislike about AT&T Office@Hand? I use AT&T Office@Hand daily for business communications. While the platform is robust and reliable, I dislike the inconsistent customer support and occasional technical issues during setup or number porting. Some features require a learning curve, and billing concerns have also been reported, affecting the overall user experience. Review collected by and hosted on G2.com. What problems is AT&T Office@Hand solving and how is that benefiting you? It solves the challenge of managing multiple communication tools by unifying calls, messaging, video, and file sharing in one platform. This streamlines workflows, improves team collaboration, and ensures I stay connected with clients and colleagues from anywhere. It’s especially beneficial for remote work and managing business communications efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Timotej U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Timotej U.") TU Timotej U. Junior Media Specialist / Account Executive Small-Business (50 or fewer emp.) 4/24/2025 Guest users or non-business users of the software, not included in G2 scores. "Solid communication tool with some room for improvement" 3.5/5 What do you like best about AT&T Office@Hand? I like that it combines calling, messaging, and meetings in one app, which makes work communication easier. The call quality is usually clear and reliable. It's also pretty easy to set up and use even if you're not super tech-savvy Review collected by and hosted on G2.com. What do you dislike about AT&T Office@Hand? Sometimes the app feels a bit clunky or slow, especially when switching between features. The interface could be more modern and intuitive. Also, I've had a few random glitches with call drops or missed notifications Review collected by and hosted on G2.com. What problems is AT&T Office@Hand solving and how is that benefiting you? I'm mostly using it for video conferencing, and it helps our team stay connected even when we're working remotely. It makes setting up and joining meetings quick and simple, which saves us time. I don’t have to switch between different apps, so everything's in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sumit N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumit N.") SN Sumit N. Data Analyst II Enterprise (\> 1000 emp.) 7/18/2025 Guest users or non-business users of the software, not included in G2 scores. "I really like AT&T office@ hand application" 5/5 What do you like best about AT&T Office@Hand? I liked the feature of using one phone number on multiple devices without any hassle to carry multiple devices at same time. Review collected by and hosted on G2.com. What do you dislike about AT&T Office@Hand? Till now I am enjoying the application really didn’t find any problems. Review collected by and hosted on G2.com. What problems is AT&T Office@Hand solving and how is that benefiting you? Integration of multiple platforms like teams and it also completely on cloud so no worry to build a infrastructure for this and that’s why it is cost effective. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Amya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amya S.") AS Amya S. Medical assistant Small-Business (50 or fewer emp.) 7/8/2025 "I like using at&t office@hand" 5/5 What do you like best about AT&T Office@Hand? I love using it for the video calls allows businesses to manage calls, voicemails, faxes, and team collaborations from one platform, enhancing communication and productivity. Review collected by and hosted on G2.com. What do you dislike about AT&T Office@Hand? no issues with it it helps me when needed Review collected by and hosted on G2.com. What problems is AT&T Office@Hand solving and how is that benefiting you? when Im unable to use Google meet link I use AT&T office@hand and it always works Review collected by and hosted on G2.com. Show More 8/11/2025 Validated ReviewerSource: Organic ![Arbaz S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arbaz S.") AS Arbaz S. Account Developent Rep Enterprise (\> 1000 emp.) 7/5/2025 "Seamless communication platform" 4/5 What do you like best about AT&T Office@Hand? Easy to use, particularly for remote work which can be integrate with various devices like smartphones and tablets. Review collected by and hosted on G2.com. What do you dislike about AT&T Office@Hand? Sometimes video conferencing features work slow. Apart from it everything is good. Review collected by and hosted on G2.com. What problems is AT&T Office@Hand solving and how is that benefiting you? Streamlined communication and easy access to tools has increased employee productivity and efficiency. Review collected by and hosted on G2.com. Show More 7/31/2025 Validated ReviewerSource: Organic ![Kierra M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kierra M.") KM Kierra M. CEO and Founder Small-Business (50 or fewer emp.) 7/14/2025 Guest users or non-business users of the software, not included in G2 scores. "Awesome" 4.5/5 What do you like best about AT&T Office@Hand? It is amazing allows me to connect with people in real time, fast and allows me to do my work effectively Review collected by and hosted on G2.com. What do you dislike about AT&T Office@Hand? Nothing it works amazing and I love it truly Review collected by and hosted on G2.com. What problems is AT&T Office@Hand solving and how is that benefiting you? Allows me to connect with my clients, use emojis and hand signals when I’m not speaking to connect Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") GO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 7/22/2025 "AT&T Office@Hand" 5/5 What do you like best about AT&T Office@Hand? What I like best about AT\&T Office\@Hand is the all-in-one communication platform—it combines voice, video, messaging, and fax in one easy-to-use system, which helps streamline team collaboration. Review collected by and hosted on G2.com. What do you dislike about AT&T Office@Hand? The mobile app can be glitchy at times, and call quality occasionally drops, especially in low-signal areas. Review collected by and hosted on G2.com. What problems is AT&T Office@Hand solving and how is that benefiting you? AT\&T Office\@Hand is solving the challenge of managing multiple communication tools by providing a unified platform. This improves efficiency, supports remote work, and keeps our team better connected, no matter where they are. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MC Michelle C. Genral Manager Mid-Market (51-1000 emp.) 7/24/2025 "Review for services for AT and T" 5/5 What do you like best about AT&T Office@Hand? It makes office work so easy- easy access to calls Review collected by and hosted on G2.com. What do you dislike about AT&T Office@Hand? No downsides- the service is easy to use Review collected by and hosted on G2.com. What problems is AT&T Office@Hand solving and how is that benefiting you? Sometimes we have Wi-Fi issues but no issues with is Review collected by and hosted on G2.com. Show More 7/29/2025 Validated ReviewerSource: Organic HL henry l. Title Small-Business (50 or fewer emp.) 4/10/2025 Guest users or non-business users of the software, not included in G2 scores. "very good" 5/5 What do you like best about AT&T Office@Hand? very good bank width. ease of use is good. implemantionation is good. customer support is good . the frequency is great . The number of features and ease of intergartion is great. Review collected by and hosted on G2.com. What do you dislike about AT&T Office@Hand? lvery good bank width. ease of use is good. implemantionation is good. customer support is good . the frequency is great . The number of features and ease of intergartion is great. Review collected by and hosted on G2.com. What problems is AT&T Office@Hand solving and how is that benefiting you? to spoty Review collected by and hosted on G2.com. 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