--- title: AT&T Office@Hand Reviews meta_title: 'AT&T Office@Hand Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how AT&T Office@Hand works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 19 scale: '5' date_modified: '2026-11-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

AT&T Office@Hand Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of AT&T Office@Hand, simplifying remote work and improving team collaboration. (3 mentions)
Users appreciate the easy communication of AT&T Office@Hand, streamlining voice, video, messaging, and collaboration in one platform. (2 mentions)
Users value the all-in-one platform of AT&T Office@Hand, enhancing communication and teamwork effortlessly. (2 mentions)
Users value the video call capabilities of AT&T Office@Hand, boosting communication and productivity from a single platform. (1 mentions)
Users value the cross-platform compatibility of AT&T Office@Hand, enhancing remote work across multiple devices seamlessly. (1 mentions)
Users experience call drops with AT&T Office@Hand, particularly in low-signal areas, impacting communication quality. (1 mentions)
Users report glitches in the mobile app and inconsistent call quality, particularly in areas with poor signal. (1 mentions)
Users experience slow video conferencing features, which detracts from an otherwise positive experience with AT&T Office@Hand. (1 mentions)
Users report poor call quality with AT&T Office@Hand, noting drops and glitches, particularly in low-signal areas. (1 mentions)
Users report experiencing slow loading with video conferencing features, impacting their overall satisfaction with the service. (1 mentions)

5 Pros or Advantages of AT&T Office@Hand

5 Cons or Disadvantages of AT&T Office@Hand

AT&T Office@Hand Reviews (19)

Reviews

AT&T Office@Hand Reviews (19)

4.1
19 reviews
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Luisa Fernanda U.
LU
Luisa Fernanda U.
BIM SPECIALIST
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless All-in-One Voice, Video, and Messaging Across Devices"
4/5
What do you like best about AT&T Office@Hand?

I love how AT&T Office@Hand brings voice, video, and team messaging into a single platform that works seamlessly across desktop and mobile devices. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

Inconsistent support: Resolving complex setup or billing issues often requires going through AT&T's multi-layered support channels, which can be slower than direct vendor support. Review collected by and hosted on G2.com.

Andrew K.
AK
Andrew K.
President
Small-Business (50 or fewer emp.)
"DO NOT TRY USING AT&T OFFICE AT HAND. COMPLETE WASTE OF TIME"
0/5
What do you like best about AT&T Office@Hand?

Nothing positive to review regarding this product. Our VOIP phones have been out of service for two months. We purchased a $500 onsite tech fee to insure someone would assist us through the transition. It's a $500 scam. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

A LOT of commitments from the sales team. Zero results Review collected by and hosted on G2.com.

Alejandra A.
AA
Alejandra A.
Medical Virtual Assistant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All in one communication platform"
5/5
What do you like best about AT&T Office@Hand?

What I like best about AT&T Office@Hand is its all-in-one communication platform that combines voice, video, messaging, and file sharing in a single, easy-to-use system. It’s ideal for remote or hybrid teams, with strong mobile integration that lets you manage business calls on the go without needing a separate app. The professional call handling features—like auto-receptionist, call forwarding, and voicemail-to-email—make small businesses feel enterprise-ready. The admin portal is intuitive, making setup and user management simple. It’s scalable, reliable, and integrates well with tools like Salesforce, which adds great value for growing teams and organizations. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

I use AT&T Office@Hand daily for business communications. While the platform is robust and reliable, I dislike the inconsistent customer support and occasional technical issues during setup or number porting. Some features require a learning curve, and billing concerns have also been reported, affecting the overall user experience. Review collected by and hosted on G2.com.

Timotej U.
TU
Timotej U.
Junior Media Specialist / Account Executive
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Solid communication tool with some room for improvement"
3.5/5
What do you like best about AT&T Office@Hand?

I like that it combines calling, messaging, and meetings in one app, which makes work communication easier. The call quality is usually clear and reliable. It's also pretty easy to set up and use even if you're not super tech-savvy Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

Sometimes the app feels a bit clunky or slow, especially when switching between features. The interface could be more modern and intuitive. Also, I've had a few random glitches with call drops or missed notifications Review collected by and hosted on G2.com.

Sumit N.
SN
Sumit N.
Data Analyst II
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"I really like AT&T office@ hand application"
5/5
What do you like best about AT&T Office@Hand?

I liked the feature of using one phone number on multiple devices without any hassle to carry multiple devices at same time. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

Till now I am enjoying the application really didn’t find any problems. Review collected by and hosted on G2.com.

Amya S.
AS
Amya S.
Medical assistant
Small-Business (50 or fewer emp.)
Originally submitted 7/8/2025
"I like using at&t office@hand"
5/5
What do you like best about AT&T Office@Hand?

I love using it for the video calls allows businesses to manage calls, voicemails, faxes, and team collaborations from one platform, enhancing communication and productivity. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

no issues with it it helps me when needed Review collected by and hosted on G2.com.

Arbaz S.
AS
Arbaz S.
Account Developent Rep
Enterprise (> 1000 emp.)
Originally submitted 7/5/2025
"Seamless communication platform"
4/5
What do you like best about AT&T Office@Hand?

Easy to use, particularly for remote work which can be integrate with various devices like smartphones and tablets. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

Sometimes video conferencing features work slow. Apart from it everything is good. Review collected by and hosted on G2.com.

Kierra M.
KM
Kierra M.
CEO and Founder
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Awesome"
4.5/5
What do you like best about AT&T Office@Hand?

It is amazing allows me to connect with people in real time, fast and allows me to do my work effectively Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

Nothing it works amazing and I love it truly Review collected by and hosted on G2.com.

Verified User in Oil & Energy
GO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"AT&T Office@Hand"
5/5
What do you like best about AT&T Office@Hand?

What I like best about AT&T Office@Hand is the all-in-one communication platform—it combines voice, video, messaging, and fax in one easy-to-use system, which helps streamline team collaboration. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

The mobile app can be glitchy at times, and call quality occasionally drops, especially in low-signal areas. Review collected by and hosted on G2.com.

MC
Michelle C.
Genral Manager
Mid-Market (51-1000 emp.)
Originally submitted 7/24/2025
"Review for services for AT and T"
5/5
What do you like best about AT&T Office@Hand?

It makes office work so easy- easy access to calls Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

No downsides- the service is easy to use Review collected by and hosted on G2.com.