The G2 on AT&T Office@Hand

AT&T Office@Hand Pros and Cons: Top Advantages and Disadvantages

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Generated from real user reviews

Users praise the ease of use of AT&T Office@Hand, making remote work and calls seamless and accessible. (4 mentions)

Users value the easy communication offered by AT&T Office@Hand, enhancing productivity through a unified platform for all interactions. (2 mentions)

Users enjoy the streamlined team collaboration provided by AT&T Office@Hand's all-in-one communication platform. (2 mentions)

Users appreciate the enhanced communication from AT&T Office@Hand, streamlining calls, voicemails, faxes, and team collaboration. (1 mentions)

Users appreciate the cross-platform compatibility of AT&T Office@Hand, making remote work seamless across multiple devices. (1 mentions)

Users find the easy access to calls feature greatly simplifies their office work and enhances productivity. (1 mentions)

Users value the easy integration of AT&T Office@Hand, enhancing remote work across multiple devices seamlessly. (1 mentions)

Users find AT&T Office@Hand to be easy to use and manage, with a straightforward interface that minimizes confusion. (1 mentions)

Users value the user-friendly interface of AT&T Office@Hand, finding it straightforward and easy to navigate. (1 mentions)

Users experience call drops with AT&T Office@Hand, particularly in low-signal areas, affecting communication quality. (1 mentions)

Users report poor customer service with AT&T Office@Hand, citing communication difficulties and lack of helpful support. (1 mentions)

Users experience glitches in the mobile app and occasional call quality drops in low-signal areas. (1 mentions)

Users experience slow video conferencing features at times, impacting their overall satisfaction with AT&T Office@Hand. (1 mentions)

Users experience poor call quality with AT&T Office@Hand, particularly when in low-signal environments. (1 mentions)

Users face poor customer support with AT&T Office@Hand, struggling with communication and issue resolution from overseas reps. (1 mentions)

Top Pros or Advantages of AT&T Office@Hand

1. Ease of Use

Users praise the ease of use of AT&T Office@Hand, making remote work and calls seamless and accessible.

See 4 mentions

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Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Product was great, service was not."

What do you like about AT&T Office@Hand?

AT&T Office@Hand was easy to use and manage. The software displayed everything on the screen and left little to figure out on your own.

Michelle C.

Mid-Market (51-1000 emp.)

5.0/5

"Review for services for AT and T"

What do you like about AT&T Office@Hand?

It makes office work so easy- easy access to calls

2. Easy Communication

Users value the easy communication offered by AT&T Office@Hand, enhancing productivity through a unified platform for all interactions.

See 2 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"AT&T Office@Hand"

What do you like about AT&T Office@Hand?

What I like best about AT\&T Office\@Hand is the all-in-one communication platform—it combines voice, video, messaging, and fax in one easy-to-use

Amya S.

Small-Business (50 or fewer emp.)

5.0/5

"I like using at&t office@hand"

What do you like about AT&T Office@Hand?

I love using it for the video calls allows businesses to manage calls, voicemails, faxes, and team collaborations from one platform, enhancing communi

3. Team Collaboration

Users enjoy the streamlined team collaboration provided by AT&T Office@Hand's all-in-one communication platform.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"AT&T Office@Hand"

What do you like about AT&T Office@Hand?

What I like best about AT\&T Office\@Hand is the all-in-one communication platform—it combines voice, video, messaging, and fax in one easy-to-use

Amya S.

Small-Business (50 or fewer emp.)

5.0/5

"I like using at&t office@hand"

What do you like about AT&T Office@Hand?

I love using it for the video calls allows businesses to manage calls, voicemails, faxes, and team collaborations from one platform, enhancing communi

4. Communication

Users appreciate the enhanced communication from AT&T Office@Hand, streamlining calls, voicemails, faxes, and team collaboration.

See 1 mentions

See Related User Reviews

Amya S.

Small-Business (50 or fewer emp.)

5.0/5

"I like using at&t office@hand"

What do you like about AT&T Office@Hand?

I love using it for the video calls allows businesses to manage calls, voicemails, faxes, and team collaborations from one platform, enhancing communi

5. Cross-Platform

Users appreciate the cross-platform compatibility of AT&T Office@Hand, making remote work seamless across multiple devices.

See 1 mentions

See Related User Reviews

Arbaz S.

Enterprise (> 1000 emp.)

4.0/5

"Seamless communication platform"

What do you like about AT&T Office@Hand?

Easy to use, particularly for remote work which can be integrate with various devices like smartphones and tablets.

6. Easy Access

Users find the easy access to calls feature greatly simplifies their office work and enhances productivity.

See 1 mentions

See Related User Reviews

Michelle C.

Mid-Market (51-1000 emp.)

5.0/5

"Review for services for AT and T"

What do you like about AT&T Office@Hand?

It makes office work so easy- easy access to calls

7. Easy Integration

Users value the easy integration of AT&T Office@Hand, enhancing remote work across multiple devices seamlessly.

See 1 mentions

See Related User Reviews

Arbaz S.

Enterprise (> 1000 emp.)

4.0/5

"Seamless communication platform"

What do you like about AT&T Office@Hand?

Easy to use, particularly for remote work which can be integrate with various devices like smartphones and tablets.

8. User-Friendly

Users find AT&T Office@Hand to be easy to use and manage, with a straightforward interface that minimizes confusion.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Product was great, service was not."

What do you like about AT&T Office@Hand?

AT&T Office@Hand was easy to use and manage. The software displayed everything on the screen and left little to figure out on your own.

9. User Interface

Users value the user-friendly interface of AT&T Office@Hand, finding it straightforward and easy to navigate.

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Alejandra A.

Medical Virtual Assistant

Small-Business (50 or fewer emp.)

7/25/2025

Guest users or non-business users of the software, not included in G2 scores.

"All in one communication platform"

5/5

What do you like best about AT&T Office@Hand?

What I like best about AT&T Office@Hand is its all-in-one communication platform that combines voice, video, messaging, and file sharing in a single, easy-to-use system. It’s ideal for remote or hybrid teams, with strong mobile integration that lets you manage business calls on the go without needing a separate app. The professional call handling features—like auto-receptionist, call forwarding, and voicemail-to-email—make small businesses feel enterprise-ready. The admin portal is intuitive, making setup and user management simple. It’s scalable, reliable, and integrates well with tools like Salesforce, which adds great value for growing teams and organizations. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

I use AT&T Office@Hand daily for business communications. While the platform is robust and reliable, I dislike the inconsistent customer support and occasional technical issues during setup or number porting. Some features require a learning curve, and billing concerns have also been reported, affecting the overall user experience. Review collected by and hosted on G2.com.

What problems is AT&T Office@Hand solving and how is that benefiting you?

It solves the challenge of managing multiple communication tools by unifying calls, messaging, video, and file sharing in one platform. This streamlines workflows, improves team collaboration, and ensures I stay connected with clients and colleagues from anywhere. It’s especially beneficial for remote work and managing business communications efficiently. Review collected by and hosted on G2.com.

Timotej U.

Junior Media Specialist / Account Executive

Small-Business (50 or fewer emp.)

4/24/2025

Guest users or non-business users of the software, not included in G2 scores.

"Solid communication tool with some room for improvement"

3.5/5

What do you like best about AT&T Office@Hand?

I like that it combines calling, messaging, and meetings in one app, which makes work communication easier. The call quality is usually clear and reliable. It's also pretty easy to set up and use even if you're not super tech-savvy Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

Sometimes the app feels a bit clunky or slow, especially when switching between features. The interface could be more modern and intuitive. Also, I've had a few random glitches with call drops or missed notifications Review collected by and hosted on G2.com.

Sumit N.

Data Analyst II

Enterprise (> 1000 emp.)

7/18/2025

Guest users or non-business users of the software, not included in G2 scores.

"I really like AT&T office@ hand application"

5/5

What do you like best about AT&T Office@Hand?

I liked the feature of using one phone number on multiple devices without any hassle to carry multiple devices at same time. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

Till now I am enjoying the application really didn’t find any problems. Review collected by and hosted on G2.com.

Amya S.

Medical assistant

Small-Business (50 or fewer emp.)

7/8/2025

"I like using at&t office@hand"

5/5

What do you like best about AT&T Office@Hand?

I love using it for the video calls allows businesses to manage calls, voicemails, faxes, and team collaborations from one platform, enhancing communication and productivity. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

no issues with it it helps me when needed Review collected by and hosted on G2.com.

Arbaz S.

Account Developent Rep

Enterprise (> 1000 emp.)

7/5/2025

"Seamless communication platform"

4/5

What do you like best about AT&T Office@Hand?

Easy to use, particularly for remote work which can be integrate with various devices like smartphones and tablets. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

Sometimes video conferencing features work slow. Apart from it everything is good. Review collected by and hosted on G2.com.

Kierra M.

CEO and Founder

Small-Business (50 or fewer emp.)

7/14/2025

Guest users or non-business users of the software, not included in G2 scores.

"Awesome"

4.5/5

What do you like best about AT&T Office@Hand?

It is amazing allows me to connect with people in real time, fast and allows me to do my work effectively Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

Nothing it works amazing and I love it truly Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

7/22/2025

"AT&T Office@Hand"

5/5

What do you like best about AT&T Office@Hand?

What I like best about AT\&T Office\@Hand is the all-in-one communication platform—it combines voice, video, messaging, and fax in one easy-to-use system, which helps streamline team collaboration. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

The mobile app can be glitchy at times, and call quality occasionally drops, especially in low-signal areas. Review collected by and hosted on G2.com.

Michelle C.

Genral Manager

Mid-Market (51-1000 emp.)

7/24/2025

"Review for services for AT and T"

5/5

What do you like best about AT&T Office@Hand?

It makes office work so easy- easy access to calls Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

No downsides- the service is easy to use Review collected by and hosted on G2.com.

henry l.

Title

Small-Business (50 or fewer emp.)

4/10/2025

Guest users or non-business users of the software, not included in G2 scores.

"very good"

5/5

What do you like best about AT&T Office@Hand?

very good bank width. ease of use is good. implemantionation is good. customer support is good . the frequency is great . The number of features and ease of intergartion is great. Review collected by and hosted on G2.com.

What do you dislike about AT&T Office@Hand?

lvery good bank width. ease of use is good. implemantionation is good. customer support is good . the frequency is great . The number of features and ease of intergartion is great. Review collected by and hosted on G2.com.