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Best User Research Tools with On-Site Capabilities

Benefits of User Research Tools with On-Site capabilities include: Intercepting visitors while on particular webpage.
Below are the top-rated User Research Tools with On-Site capabilities, as verified by G2’s Research team. Real users have identified On-Site as an important function of User Research Tools. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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  • Segment
  • Rating
  • Language
  • Pricing
  • On-Site
      • Clear All
1 filter applied
Clear All
  • Segment
  • Rating
  • Language
  • Pricing
  • On-Site
      • Clear All
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Market Segments
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Small Business
Mid Market
Enterprise
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6 Listings in User Research Available
  • Sort By:
    G2 Score
Hotjar
(325)4.3 out of 5
View top Consulting Services for Hotjar
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

    Users
    • Product Manager
    • Digital Marketing Specialist
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hotjar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Features
    11
    Heatmaps
    10
    Helpful
    10
    Session Replay
    9
    Cons
    Recording Issues
    4
    Difficult Filtering
    3
    Expensive
    3
    Filtering Issues
    3
    Inadequate Filtering
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hotjar features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.5
    Sorting
    Average: 8.4
    8.9
    In-App
    Average: 8.3
    8.6
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Contentsquare
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,621 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,813 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

Users
  • Product Manager
  • Digital Marketing Specialist
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 51% Small-Business
  • 38% Mid-Market
Hotjar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Features
11
Heatmaps
10
Helpful
10
Session Replay
9
Cons
Recording Issues
4
Difficult Filtering
3
Expensive
3
Filtering Issues
3
Inadequate Filtering
3
View All Pros and Cons
Hotjar features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.5
Sorting
Average: 8.4
8.9
In-App
Average: 8.3
8.6
On-Site
Average: 8.0
Seller Details
Seller
Contentsquare
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,621 Twitter followers
LinkedIn® Page
www.linkedin.com
1,813 employees on LinkedIn®
Userlytics
(168)4.4 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises a

    Users
    • UX Researcher
    • UX Designer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 48% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Userlytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Ease of Use
    7
    Easy Setup
    6
    Feedback Management
    5
    Automation
    4
    Cons
    Poor Usability
    3
    Slow Processes
    3
    UX Improvement
    3
    Editing Difficulties
    2
    Learning Curve
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userlytics features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 9.0
    7.6
    Sorting
    Average: 8.4
    7.5
    In-App
    Average: 8.3
    7.4
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userlytics
    Company Website
    Year Founded
    2009
    HQ Location
    Miami, Florida
    Twitter
    @Userlytics
    44,151 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises a

Users
  • UX Researcher
  • UX Designer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 48% Mid-Market
  • 32% Small-Business
Userlytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Ease of Use
7
Easy Setup
6
Feedback Management
5
Automation
4
Cons
Poor Usability
3
Slow Processes
3
UX Improvement
3
Editing Difficulties
2
Learning Curve
2
View All Pros and Cons
Userlytics features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 9.0
7.6
Sorting
Average: 8.4
7.5
In-App
Average: 8.3
7.4
On-Site
Average: 8.0
Seller Details
Seller
Userlytics
Company Website
Year Founded
2009
HQ Location
Miami, Florida
Twitter
@Userlytics
44,151 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®

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Userback
(232)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly benefi

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Userback Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Customer Support
    10
    Features
    8
    Integrations
    8
    Easy Integrations
    7
    Cons
    Limited Customization
    4
    Limited Options
    2
    Missing Features
    2
    Bug Issues
    1
    Data Inaccuracy
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userback features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    8.2
    Sorting
    Average: 8.4
    8.2
    In-App
    Average: 8.3
    8.7
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userback
    Company Website
    Year Founded
    2014
    HQ Location
    Brisbane
    Twitter
    @userbackio
    205 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly benefi

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 80% Small-Business
  • 7% Mid-Market
Userback Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Customer Support
10
Features
8
Integrations
8
Easy Integrations
7
Cons
Limited Customization
4
Limited Options
2
Missing Features
2
Bug Issues
1
Data Inaccuracy
1
View All Pros and Cons
Userback features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
8.2
Sorting
Average: 8.4
8.2
In-App
Average: 8.3
8.7
On-Site
Average: 8.0
Seller Details
Seller
Userback
Company Website
Year Founded
2014
HQ Location
Brisbane
Twitter
@userbackio
205 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Survicate
(196)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Colle

    Users
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Survicate Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Customer Support
    25
    Survey Management
    19
    Easy Integrations
    16
    Helpful
    14
    Cons
    Survey Issues
    15
    Survey Limitations
    12
    Limitations
    11
    Limited Customization
    8
    Limited Data Analysis
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Survicate features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    8.2
    Sorting
    Average: 8.4
    8.7
    In-App
    Average: 8.3
    8.3
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Survicate
    Company Website
    Year Founded
    2013
    HQ Location
    Warsaw, MA
    Twitter
    @Survicate
    12,940 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Colle

Users
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 42% Mid-Market
Survicate Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Customer Support
25
Survey Management
19
Easy Integrations
16
Helpful
14
Cons
Survey Issues
15
Survey Limitations
12
Limitations
11
Limited Customization
8
Limited Data Analysis
6
View All Pros and Cons
Survicate features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.2
Sorting
Average: 8.4
8.7
In-App
Average: 8.3
8.3
On-Site
Average: 8.0
Seller Details
Seller
Survicate
Company Website
Year Founded
2013
HQ Location
Warsaw, MA
Twitter
@Survicate
12,940 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Lookback
(21)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Next-generation UX research platform for mobile & desktop

    Users
    No information available
    Industries
    • Internet
    Market Segment
    • 62% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lookback features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 9.0
    6.7
    Sorting
    Average: 8.4
    9.6
    In-App
    Average: 8.3
    10.0
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lookback
    Year Founded
    2013
    HQ Location
    Santa Cruz, CA
    Twitter
    @lookback
    2,762 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Next-generation UX research platform for mobile & desktop

Users
No information available
Industries
  • Internet
Market Segment
  • 62% Mid-Market
  • 33% Enterprise
Lookback features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.0
6.7
Sorting
Average: 8.4
9.6
In-App
Average: 8.3
10.0
On-Site
Average: 8.0
Seller Details
Seller
Lookback
Year Founded
2013
HQ Location
Santa Cruz, CA
Twitter
@lookback
2,762 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Qualaroo
(48)4.3 out of 5
Save to My Lists
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualaroo is an automated research platform designed to help digital product teams collect valuable insights from their users at scale in the quickest and most seamless way possible. Qualaroo relieves

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qualaroo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Insights
    1
    Features
    1
    Feedback
    1
    Feedback Quality
    1
    Survey Creation
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qualaroo features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.0
    8.6
    Sorting
    Average: 8.4
    9.3
    In-App
    Average: 8.3
    10.0
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qualaroo
    Year Founded
    2012
    HQ Location
    San Antonio, TX
    Twitter
    @Qualaroo
    37,158 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Qualaroo is an automated research platform designed to help digital product teams collect valuable insights from their users at scale in the quickest and most seamless way possible. Qualaroo relieves

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 42% Small-Business
Qualaroo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Insights
1
Features
1
Feedback
1
Feedback Quality
1
Survey Creation
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
Qualaroo features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
8.6
Sorting
Average: 8.4
9.3
In-App
Average: 8.3
10.0
On-Site
Average: 8.0
Seller Details
Seller
Qualaroo
Year Founded
2012
HQ Location
San Antonio, TX
Twitter
@Qualaroo
37,158 Twitter followers
LinkedIn® Page
www.linkedin.com
Filters
Filter
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Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Features
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  • Segment
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Features
Sort by
Clear All
6 Listings in User Research Available
  • Sort By:
    G2 Score

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