Best UCaaS Platforms - Page 12
UCaaS, or unified communications as a service, software serves as a communication and collaboration hub for organizations. These tools provide features such as VoIP, instant messaging, video conferencing, and other collaboration tools in a singular, cloud-based platform. UCaaS platforms can connect entire enterprise businesses, facilitating rapid, streamlined communication and decision-making with varying functionality offered in one product. While the U in UCaaS stands for unified, not universal, the goal of these platforms is to bring all corporate person-to-person communication methods under one umbrella.
UCaaS products offer features provided by collaborative point solutions such as VoIP software, video conferencing software, internal communications software, and other team collaboration software types. While businesses could purchase each one of these solutions separately, a UCaaS platform can potentially supply the features of them all in a more malleable package. The integrated nature of these platforms enables users to monitor and receive alerts via one medium.
While UCaaS products provide extensive functionality themselves, many will integrate with outside content management systems or contact center software depending on the specific use case of the organization in question. However, it is extremely uncommon for UCaaS to provide discrete email capabilities, and typically leverages whatever email system the business uses to handle messaging and coordination in that channel.
To qualify for inclusion in the UCaaS category, a product must:
Featured UCaaS Platforms At A Glance
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- Overview
- User Satisfaction
- Seller Details
PortaSwitch is a Unified Service Management & Delivery Platform for voice, messaging, IoT/M2M, and data traffic within a single converged network. Get PortaBilling and PortaSIP in one – convergen
- Overview
- User Satisfaction
- Seller Details
Pravica is a pioneering Web3 platform dedicated to providing secure, decentralized communication tools that empower users to maintain control over their data and digital identities. By leveraging bloc
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Radius Connect is the leading independent telecommunications provider in the UK and Ireland. Our intelligent, cloud-based telephony solutions can boost your business and improve efficiency. With its f
- 75% Mid-Market
- 25% Enterprise
- Overview
- User Satisfaction
- Seller Details
RedCloud is a single, unified SaaS communications system built for remote work, fast response, and on-the-go with voice, video, team chat, SMS and 50+ features. No contracts and priced for small busin
- Overview
- User Satisfaction
- Seller Details
The customer is the center for any company that wants to be relevant in the market. Listening, understanding, learning and offering unique and consistent multichannel Customer Experiences is a challen
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money. We seamlessly integrate into an
- 67% Mid-Market
- 33% Small-Business
535 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Just four steps to finish a promising call center without any hassle
- 100% Small-Business
4,217 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
SIPcity is the only Australian business VoIP provider delivering it’s cloud PBX with all features and functionality included free as part of the service. We’re dedicated to offering high-value busines
- 50% Mid-Market
- 50% Small-Business
- Overview
- User Satisfaction
- Seller Details
SKYFALL VoIP services only require an internet connection, users can make and receive calls from anywhere in the world, using a computer, smartphone, or IP phone. Our VoIP system is much simpler an
- Overview
- User Satisfaction
- Seller Details
Smartz Solutions is the disruptor reshaping the contact center landscape. Traditional legacy systems, with their entangled infrastructures and exorbitant fees, have held businesses hostage for too lon
- Overview
- User Satisfaction
- Seller Details
Unify your Communications with StarTele UC ★ StarTele UCaaS solution unites businesses, collaborators, and technologies. ★ Voice, video, and visibility. Conferencing, collaboration tools. ★ Everything
1,090 Twitter followers
- Overview
- User Satisfaction
- Seller Details
TNZI operates a global voice business with more than 200 customer/vendor relationships worldwide. Our extensive direct and partnership connection agreements provide world-class routing options, with a
- Overview
- User Satisfaction
- Seller Details
TaraSpan offers cloud communication platform that helps businesses shift their gears and take their customer & employee experience to the next level. Taraspan provides a comprehensive suite of UCa
263 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Tata Communications GlobalRapide is an integrated, end-to-end managed UCaaS solution covering migration, deployment, training, automation, and ongoing administration of unified communications. It simp
30,188 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
TDS Business offers confidence in every connection through our business VoIP phone service options.
- 100% Mid-Market
5,427 Twitter followers
