---
title: SIPcity Reviews
meta_title: 'SIPcity Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SIPcity works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# SIPcity Reviews
**Vendor:** SIPcity  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About SIPcity
SIPcity is the only Australian business VoIP provider delivering it’s cloud PBX with all features and functionality included free as part of the service. We’re dedicated to offering high-value business features. Specifically, this includes: call recording. conferencing. auto-attendant. simultaneous ring/one number. vFax, (known as virtual fax, faxmail or fax to email). voicemail to name a few, without the additional of per user license costs.



## SIPcity Pros & Cons
**What users like:**

- Users value the **affordable all-inclusive pricing** of SIPcity, simplifying phone system planning and usage. (1 reviews)
- Users value the **all-inclusive call recording** feature of SIPcity, simplifying phone system planning without extra fees. (1 reviews)
- Users value the **all-inclusive service pricing** of SIPcity, simplifying their planning for phone systems and features. (1 reviews)

**What users dislike:**

- Users report experiencing **frequent call drops** with SIPcity, leading to an inconsistent communication experience. (1 reviews)
- Users report **fluctuating call quality** with SIPcity, experiencing issues like delays, choppy audio, and dropped calls. (1 reviews)

## SIPcity Reviews
  ### 1. Communicate effectively with clients and colleagues

**Rating:** 5.0/5.0 stars

**Reviewed by:** Petra B. | Customer Success Coordinator, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2024

**What do you like best about SIPcity?**

For me, the strength of SIPcity is the availability of the services at an all-inclusive price. Being able to have the call recording, conference calling and the like with no per seat fee makes the planning for our phone system much easier.

**What do you dislike about SIPcity?**

I have been facing fluctuating call quality issues with SIPcity. It is either a call is perfectly fine having no kind of delay or choppy or worst, call drops happen.

**What problems is SIPcity solving and how is that benefiting you?**

SIPcity cloud PBX system removed the necessity to buy costly equipment for the on-premise and decentralized the phone system. The features such as call recording and conferencing help us in our day to day business activities.

  ### 2. Afford our clients with a professional image

**Rating:** 4.0/5.0 stars

**Reviewed by:** SITTIPORN P. | HR Assistant, Consumer Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 10, 2024

**What do you like best about SIPcity?**

The best thing with SIPcity for my situation is how cheap it is. It is also advantageous because my team can view features or work with calls via the internet regardless of their location.

**What do you dislike about SIPcity?**

With regard to call control options I think there are not many interesting solutions. I have no ability to set specific rules for routing the calls, as well as no more detailed control over the call queues.

**What problems is SIPcity solving and how is that benefiting you?**

I have found SIPcity useful for business communications. Moving from the conventional telephone network to a Voice-over-Internet Protocol platform solves organizational problems and cuts expenditure.



- [View SIPcity pricing details and edition comparison](https://www.g2.com/products/sipcity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-03+07%3A33%3A52+-0500&secure%5Bsession_id%5D=9c3ea93b-6175-4e67-9b60-51c4cd90e462&secure%5Btoken%5D=e67ead777ae2aaac3283f928127a24d7ac054840a17c4bd33b191b481558f319&format=llm_user)

## SIPcity Features
**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Extensions**
- Tenancy Flexibility
- Native VoIP

**Access**
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing

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