--- title: Radius Connect Reviews meta_title: 'Radius Connect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Radius Connect works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 4 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Radius Connect Reviews **Vendor:** Radius **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.6/5.0 **Total Reviews:** 4 ## About Radius Connect Radius Connect is the leading independent telecommunications provider in the UK and Ireland. Our intelligent, cloud-based telephony solutions can boost your business and improve efficiency. With its flexible, affordable, and easy-to-use software, you can reduce the costs of your calls, improve call quality, and help to future-proof your business. From simple desk phone solutions to desktop applications and CRM integration, you can choose a stack of features that’s right for you. ## Radius Connect Pros & Cons **What users like:** - Users appreciate the **easy integration** options of Radius Connect, enhancing clarity and consistency in client interactions. (1 reviews) - Users appreciate the **options variety** of Radius Connect, benefiting from customizable phone solutions and integrations. (1 reviews) - Users value the **reliable authentication** provided by Radius Connect, simplifying access to office WiFi with a single password. (1 reviews) **What users dislike:** - Users report **connection issues** with Radius Connect, often experiencing server downtime that delays load balancing. (1 reviews) - Users experience **performance issues** with Radius Connect, facing slow and unreliable fax transmissions that delay client correspondence. (1 reviews) ## Radius Connect Reviews ### 1. Provides a good VoIP platform **Rating:** 4.0/5.0 stars **Reviewed by:** Michele S. | Compensation and Benefits Manager, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Radius Connect?** The sound should be clear and consistent for the connections especially when interacting with the clients. It was also useful to be able to select from different phone solutions and integration since they helped in fine tuning the system. **What do you dislike about Radius Connect?** The transmissions and receiving of faxes may also be slow and would also at times be unreliable. This has resulted in slight delay in some of the correspondence with the clients who prefer to use fax for some documents. **What problems is Radius Connect solving and how is that benefiting you?** The Radius Connect has been beneficial and an improvement to our business phone system. The enhancement within the calls quality and the flexibility of features has enhanced the overall concern on communication and the professional aspect. ### 2. Extreme easy connect with Radius **Rating:** 5.0/5.0 stars **Reviewed by:** Prashant S. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Radius Connect?** By the help of Radius connect we can our office WiFi by remembering single password. User's are authenticated by the centralized Radius server. **What do you dislike about Radius Connect?** Sometime servers downs it may take some time to connect and balance the load. But it's a worst situation like one time in Quarter. **What problems is Radius Connect solving and how is that benefiting you?** We have connected with multiple customers via VoIP technology. ### 3. Awesome Radius Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Prashant S. | IT - Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Radius Connect?** It helps us a lot to not to remind the Password of multiple SSIDs. In just one simple click it connects easily. Implementation is also much easy to do. **What do you dislike about Radius Connect?** When Radius server is down then might take some time to connect. **What problems is Radius Connect solving and how is that benefiting you?** Radius solves the Voice Glitches which occured during connect to other SSIDs. ### 4. Eliminated tedious data entry **Rating:** 4.5/5.0 stars **Reviewed by:** Halit A. | Systems Administrator, Public Relations and Communications, Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Radius Connect?** I can appreciate the opportunity to have my telephony connected to my CRM. I don’t have to record any call- every call is recorded, helping me and my team stay on track. **What do you dislike about Radius Connect?** Sometimes the call has been dropped and sometimes there is interference most noticeably during the mobile calls. This can be irritating while dealing client’s conversation. **What problems is Radius Connect solving and how is that benefiting you?** Radius Connect has made our antiquated phone system obsolete in favor of sleek, cloud-based telephone services. This has assisted in trying to manage our communication duties and reduction of call expenses. - [View Radius Connect pricing details and edition comparison](https://www.g2.com/products/radius-radius-connect/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+04%3A03%3A47+-0500&secure%5Bsession_id%5D=a1052aa0-46c4-4cff-81f8-85f84132bd56&secure%5Btoken%5D=c50c12a47529e0785c54959544ce471a1a3924f56899161b2502229bfb1d1448&format=llm_user) ## Radius Connect Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility - Contact Management - Queue Management - Computer Telephony Integration **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant - Real-Time Analytics **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Additional Functionality** - Virtual Extensions - Call Disposition - Customizable Caller ID - Alerts/Notifications - Generative AI - Call Tracking - SMS Messaging - Call Routing - Call Recording - Conferencing - Call Transfer - Callback Scheduling - Role-Based Permissions - Automatic Call Distribution - Interaction Tracking - Collaboration Tools - Real-Time Updates - On-Demand Recording - Mobile Access - AI Copilot - IVR - Customizable Reports - Activity Dashboard - Call Monitoring - Voice Mail - Video Conferencing - Caller ID - SIP Trunking - For Cloud Phone Systems - Ring Groups **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top Radius Connect Alternatives - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,572 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,385 reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) - 4.2/5.0 (896 reviews)