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Samespace Reviews & Product Details

Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money. We seamlessly integrate into any CRM to make your contact center agile and adaptable and to make your sales and support teams more productive with automation and streamlined workflows. The solution includes Dialer, IVR, webchat and on-net calls, and AI-powered analytics in one package.

Seller

Samespace

Product Description

Samespace docks right inside your CRM with native integration and instantly makes your sales and support teams twice as productive with automation and streamlined workflows. Dialer, Dynamic IVR, webchat, web call, and AI-powered analytics all in one affordable package.

Overview by

Aanya Khanna (Marketing Manager at Samespace)

Pricing

Pricing provided by Samespace.

Enterprise

Custom

Starting at 100 users

Growth

$50

Starting at 10 users.

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Samespace Media

Our powerful and simple analytics module shows AHT, ASA, sentiment, abandon rate, and more, all in one distinct display. Easily view, filter, save and export in seconds, so you can turn your insights into actions sooner.

Samespace Demo - The Full Force of Salesforce

Take your Salesforce to the next level with our native CTI and automation. We seamlessly integrate into any CRM to make your contact center agile and adaptable, expertly enhancing all of your calls.

Our Conversation Studio is uniquely intuitive and easy to use, reducing training and deployment times to an absolute minimum.

Samespace Reviews (3)

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Parthiv M.

Software engineer - React

Information Technology and Services

Mid-Market (51-1000 emp.)

2/1/2025

"Samespace - A Powerful and Underrated AI Communication Tool"

5/5

What do you like best about Samespace?

Samespace AI Tool is User Friendly and users navigate easily, so this is the main benefit for the user perspective.

This is Seamless integration with the popular CRM System so this is the reason smooth Workflow management.

Samespace is a real time monitoring and analytics so this feature is helping for the task performance effeciency

The call distribution and filter features is a customer interactions prespective more effective. Review collected by and hosted on G2.com.

What do you dislike about Samespace?

The AI Tools in the customization options are very limited so this reason users some time headaches.

Sometimes I face a connection issue, so this is a major issue, the all is good from my end. Review collected by and hosted on G2.com.

What problems is Samespace solving and how is that benefiting you?

Samespace is a one step up for the AI, because customer interactions and team collaboration and her service is all the good.

Some interesting feature is like a CRM integration,Real time monitoring and CRM Integration.

Main Benefites is a smart call routing system and filtering is a reducing user time so this is a best points. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/7/2022

"Great tool for training, self performance review and quality tracking purpose!"

5/5

What do you like best about Samespace?

Samespace has easy to use UI, where you can filter any calls that you specifically would want to watch / hear. Apart from the UI, it has great integrations with Saelsforce and alike tools. Review collected by and hosted on G2.com.

What do you dislike about Samespace?

Nothing as of yet that I could see as a misfit. Review collected by and hosted on G2.com.

MH

Md Abdul H.

Best SEO/SMM Service Provider.

Small-Business (50 or fewer emp.)

5/27/2022

"The product has great features and is very user-friendly"

5/5

What do you like best about Samespace?

Samespace is the most efficient way to manage your business, whether you're a small entrepreneur or an established business. It has great features that help with everything from creating new customer accounts to tracking sales and expenses. I am very impressed by Samespace's features and how well it works for my business as a whole. Review collected by and hosted on G2.com.

What do you dislike about Samespace?

The product has great features and is very user-friendly. I am always excited to use the tools that Samespace provides. The customer service is excellent as well, which allows me to get my questions answered right away! I don't dislikes anything. Review collected by and hosted on G2.com.

What problems is Samespace solving and how is that benefiting you?

Samespace is a business tool that increases productivity, customer experience and employee engagement. Samespace helps you organize your email and social media in one place so it’s easy to manage them all from one place. It also has great analytics tools that help you gain valuable insights into how your company is performing on social media, plus important metrics such as time spent reading emails or viewing Facebook posts can be tracked to see which content drives the most clicks or comments. The best part about this product is that it provides excellent business insights! Review collected by and hosted on G2.com.