# Zylo Reviews **Vendor:** Zylo **Category:** [SaaS Spend Management Software](https://www.g2.com/categories/saas-spend-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 51 ## About Zylo Zylo is the enterprise leader in SaaS Management. Companies such as AbbVie, Adobe, Atlassian, Intuit, Salesforce, and Yahoo leverage Zylo's AI-powered platform and unparalleled professional services to fuel centralized SaaS inventory, license optimization, and renewal management. With more than 40M SaaS licenses and $40B in SaaS spend under management, Zylo is fueled by more data than any other provider. Only Zylo's enterprise SaaS management platform delivers comprehensive and continuous visibility into your SaaS inventory alongside prescriptive insights and workflows that empower you to manage and optimize licenses and complex renewals. Alongside the platform, Zylo offers a suite of professional services to drive cost savings and avoidance through SaaS negotiations and manage your SaaS system of record with best-in-class strategy and execution to drive ROI and free up resources. Having raised more than $72.5M to date, Zylo is backed by leading SaaS investors, including Bessemer Venture Partners, Menlo Ventures, Baird Capital's Venture Team, Spring Lake Equity Partners, High Alpha, GGV, Slack Fund, Salesforce Ventures, MassMutual Ventures and Coupa Ventures. ## Zylo Reviews ### 1. A Zylo fan! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Zylo?** Zylo is the tool I use to manage software usage at my company. I can manage licenses, expenses, and ownership of contracts, big and small. Zylo assists me in efficiently managing software renewals with data-backed insights, resulting in the most favorable contracts year after year. Integrations, workflows, and benchmark prices are easily accessible and save me time each week. I rely on it as my only source of reliable information, and I use it daily to manage our software stack. **What do you dislike about Zylo?** I think the only limitation is that some applications don't have benchmark data available yet - however, they add new ones all the time. This can be very useful when negotiating contract renewals. **What problems is Zylo solving and how is that benefiting you?** Zylo is an excellent tool that helps me manage a large and continuously expanding software stack. With its user-friendly dashboards and insightful reports, I can easily communicate the data to the company's leadership team, enabling them to make well-informed decisions about our SAAS footprint. One of the most significant benefits of using Zylo is that it helps us reduce license bloat and avoid application redundancy. **Official Response from Amanda Peacock:** > Thanks so much for your feedback! We're so glad you're seeing success with Zylo! I've shared your feedback around Benchmarks data with our team - we're actively trying to get as many apps in there as possible and are adding more every quarter. Please let me know if there are any specific apps I can bring to the team to help prioritize. Thanks again! ### 2. Great Tool for Visibility into SaaS Spend/Usage **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer R. | Procurement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Zylo?** They provide visibility into all of our SaaS applications. Their benchmarks/consultant helps us save money and stay on top of renewals. The platform also allows us to detect new apps used that have not been through proper approvals. **What do you dislike about Zylo?** Sometimes information is incorrect, although in our particular case, we are a complex company with many dynamics, making it a challenge to keep up with even with great integration. **What problems is Zylo solving and how is that benefiting you?** Zylo has solved many problems. Mainly we have had many M&As; not only do they adapt/overcome, but I can also look at payments and get pertinent info about a renewal coming up that we didn't know about. As mentioned, they help us detect new applications needing proper approval within our organization. Zylo helps with seeing cost centers and where you can consolidate one/two tools with the same functionality instead of having ten. They help with license reduction by being able to see who is utilizing their license. ### 3. Great product, easy to use, very responsive and agile team + product dev **Rating:** 5.0/5.0 stars **Reviewed by:** Nate B. | Accounting Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zylo?** It gives great visibility into our SaaS spend. Very easy to use for all things renewals and app management. Our Finance and IT teams use it regularly! **What do you dislike about Zylo?** Lack of integrations and no ROI measurement for tools **What problems is Zylo solving and how is that benefiting you?** Managing SaaS spend and applications. Deprovisioning, license mgmt and renewal mgmt. That is keeping auto renewals from happening, duplicate spend for overlapping tools and minimizing spend on inactive users. ### 4. Zylo for SaaS Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Zylo?** I love that Zylo gives me quick access to all our SaaS tools, spending, contracts, and who owns what. The recent addition of the cost-saving module that allows us to track the effort we are making internally to reduce cost has made a difference too. Customizable dashboards make creating views from different audiences easy, so everyone has the information they need to make SaaS decisions. Finally, the Zylo team member we are working with is nothing short of AMAZING!! **What do you dislike about Zylo?** Just keep on adding great new features. I'd love to see how we can add fields ( similar to a mail merge) to template messages to renewal reminders to further enhance what is already in place. **What problems is Zylo solving and how is that benefiting you?** We use Zylo to track our spending against the budget and track upcoming renewals and utilization. When the time comes for renewal, we look at all these items to determine if we look for a new solution or renew the existing one. We have achieved significant cost savings just by looking at utilization for example by rightsizing the licenses count. ### 5. Immediate ROI, phenomenal service, and groundbreaking tool to support all maturity levels of VMO **Rating:** 5.0/5.0 stars **Reviewed by:** Tara K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Zylo?** Zylo has allowed our organization to see immediate ROI in our investment within benchmarking data. In addition, the easy UI allows our teams to view data as granular or high-level data as we want to go. The reporting available on day one is groundbreaking and does not compare to any other tool I've used in my tenure. Zylo has allowed us to eliminate wasted time on old-school procurement practices, build mature procedures around their application, and understand our tech stack at a whole different level. In addition to the fantastic capabilities Zylo's products have to offer, there is something to be said about the level of services offered. Zylo exemplifies what customer service means; at every phase and with every Zylo rep I've interacted with, I have felt supported and heard, and they have undoubtedly been monstemenal to the success of our goals. **What do you dislike about Zylo?** I have no dislikes about Zylo. We are satisfied with the Zylo application. **What problems is Zylo solving and how is that benefiting you?** Zylo benchmarking allows our teams to spend less time doing manual work locating pricing information to support our renewal negotiations. It enables a level of confidence to our teams who are requesting discounts or fair market pricing. The Zylo application allows for visibility into the tech stack and shadow IT, in return it helps maintain compliance to onboarding practices. With easy reporting we can tackle the renewals ahead of time, prepare for such conversations, and maintain clean records for our contract management practices. ### 6. Great SaaS Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Evan S. | Technical Buyer, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Zylo?** Zylo allows for a singular interface to pull in all of our spend data for software. I can get notifications when new software is expensed, which allows me to keep a tight grip on software spend. Workflows allow us to clean up our users to make sure we aren't paying for licenses for users that no longer need them. **What do you dislike about Zylo?** Data filtering can sometimes be hard to use, but it's easy to download reports and manipulate the CSV. Also, I wish there was just a bit more customization with the way that workflow emails are sent out. Some users thing the emails are a phishing attempt, so my responses are sometimes limited. **What problems is Zylo solving and how is that benefiting you?** Zylo helps us see all of the software that is being purchased, whether through AP or expense. It's familiar with software apps, so it groups them together by apps and vendors. It helps identify opportunities for consolidation. Zylo also notifies us when contracts are up for renewal so we can begin working with vendors well in advance to the renewal date. ### 7. An eye opening experience into SaaS management **Rating:** 5.0/5.0 stars **Reviewed by:** Kent L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Zylo?** Zylo has been a tremendous addition to our management tools. With so much SaaS being used, Zylo compiles everything you need to know about your company's SaaS stack, making it easy to see everything in one place. The Zylo system includes all our SaaS subscription information, including technical and financials, providing a complete picture. **What do you dislike about Zylo?** Zylo provides many integrations, but I would love to see many more integrations with more tools made available. When a SaaS subscription is connected with integration, the additional information is just awesome! **What problems is Zylo solving and how is that benefiting you?** Zylo is solving our issues with shadow IT and not knowing all the tools our staff uses. Zylo has centralized all the information on our SaaS tools. Zylo is also helping in vendor management and spend management, specifically on knowing when renewals are coming up and providing benchmarks on many tools, helping us when negotiating renewals and their contracts. Lastly, Zylo also provides and Application Catalog for our staff to be able to know what tools we have available and even be able to request access to those tools. ### 8. Great eye opener on SaaS Spending **Rating:** 5.0/5.0 stars **Reviewed by:** Larry H. | Technical Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Zylo?** Zylo uses your financials to discover new SaaS purchases on AP or hidden PCard purchases. Adding attributes about products in your portfolio allows you to support lifecycle programs with the information in Zylo. Seeing the payment information on a product answers many questions at one sight without running reports in your AP system. Zylo is enhancing modules often. Their enhancements are customer suggested. Their concierge service is great! You can send documents (contracts/agreements, invoices, PO) via email, and they glean information from the document to update your product information in Zylo. Zylo's is increasing its product integrations to directly retrieve usage, licensing provisioning, and opportunities to reprovision or downgrade licenses. **What do you dislike about Zylo?** One area that Zylo can improve (and probably on their roadmap) is the custom fields management. Overall, Zylo is an exceptional tool to use for managing your SaaS portfolio **Recommendations to others considering Zylo:** Using Zylo can open your eyes to all of the spend your organization is leaking. Knowing what you have and how you can control the spread of technical debt is the first step to improving your organization's Budget, Ops, Support and transformation. It is a good product and service to help you get started in SAM. Their organization has very trusted and intelligent staff. **What problems is Zylo solving and how is that benefiting you?** Managing our product portfolio in Zylo has provided the ability to track old or duplicate applications. We have been able to retire old or duplicate applications in our environment. We have also been able to reduce our security threats by removing older apps. ### 9. Excellent Saas Mgmt Tool, Immediate ROI, Wonderful Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Zylo?** We have seen an immediate ROI through the tool's ability to identify savings opportunities such as duplicative or underutilized applications. The tool is very intuitive and easy to use and has streamlined our process to manage software spend across the organization. Our Saas Manager has been an incredible partner, driving effective negotiations as part of our procurement process further increasing the savings realized as part of our relationship with Zylo. **What do you dislike about Zylo?** I cannot think of anything. We have had great success with Zylo. **What problems is Zylo solving and how is that benefiting you?** Zylo is ensuring our Saas spend is optimized across the business by enabling us to quickly identify duplicative and/or underutilized tools. Zylo facilitates a streamlined procurement process throught reporting on upcoming renewals, benchmarking data, and historical utilization statistics. Zylo eliminated an extremely manual process by providing historical software spend which serves as a key input into our forecasting and budgeting processes. ### 10. The fastest ROI that I have ever professionally seen **Rating:** 5.0/5.0 stars **Reviewed by:** Jared H. | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Zylo?** The compilation of data that is automatically pulled from our ERP systems provides insight into our spend at levels that are more granular and approachable than any other analysis tool I have ever used in Procurement. **What do you dislike about Zylo?** The mass of data that Zylo can process leads to some hygiene issues with data. However, the Zylo team will tactically and strategically address your current problem and ensure it's not an issue in the future. **What problems is Zylo solving and how is that benefiting you?** Zylo is providing insight into our spending across our organization (and the world), allowing us to cut back on shadow spend. Furthermore, it acts as a contract repository that helps our team to get ahead of renewals. Lastly, it is a source of truth for which vendors have undergone proper vetting that ultimately leads to safer business operations. ### 11. An insightful and easy experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Manuel G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Zylo?** The way the information is presented, the dashboard and the graphics are top-notch, so you can quickly identify the facts and trends of your SaaS tool. Another aspect is the benchmarking function, which allows our organization to know how we are performing with marketing and helps to have a baseline for negotiating with our vendors. **What do you dislike about Zylo?** Opening the Zylo web page whenever we meet with the Zylo team felt like an intromission in my computer. **What problems is Zylo solving and how is that benefiting you?** Zylo helps the organization in several areas: Put a complete and comprehensive list/inventory of our organization's SaaS tools. Help with the benchmarking when we are going to negotiate with a vendor. Help with synergies of vendors. ### 12. Zylo Customer Experience is top notch **Rating:** 5.0/5.0 stars **Reviewed by:** Adam C. | Sr. Program Manager, Enterprise Applications, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Zylo?** The software is super intuitive and easy to use. I have worked with 300+ software vendors and Zylo support and customer service is by far preium level. The Zylo leadership has my back. **What do you dislike about Zylo?** There are a couple things in the contract management area that lacks, however in recent weeks there have been new deliverables that are addressing all my concerns. **What problems is Zylo solving and how is that benefiting you?** Zylo helped me in so many areas for operational renewals. By using this software I was able to successfully merge 5 companies at the same time by discovering all outstanding Saas contracts. I built out a vendor management and SaaS contract source of truth. ### 13. Great platform, one source of truth for SaaS management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Zylo?** Zylo integrates well with other platforms, gathering data and gaining insights easily. There are also many built-in reports, insights, and dashboards to view data differently. **What do you dislike about Zylo?** It would be helpful if some of the reports and dashboards were linked directly to the underlying data. Some reports do this, and some do not. There could also be improved explanations of pieces within the platform, such as what each field means or does. **What problems is Zylo solving and how is that benefiting you?** Zylo helps solve the issues around SaaS management organization-wide. The platform brings all SaaS information into one place, then pairs it with spend data to create a wholistic picture of the SaaS environment. **Official Response from Amanda Peacock:** > Thanks so much for the feedback! We're glad Zylo is helping you solve SaaS management organization-wide! Appreciate the note around reports/dashboard being linked to underlying data and improved explanations - I've shared them with our product team! ### 14. Eliminating Shadow IT with Zylo! **Rating:** 5.0/5.0 stars **Reviewed by:** Saul R. | Sr Service Delivery Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Zylo?** Our Zylo team we collaborate with is always responsive, and on top of everything we ask them, I couldn't ask for a better team to be paired up with. Additionally, I enjoy that we can link and integrate many apps we have in our Okta environment to Zylo so we can effectively manage and unused licenses. **What do you dislike about Zylo?** I do wish there was more customization for the Zylo app catalog that end users see, I enjoy the view that we have within the Admin page and it would be nice if we could show additional details in the end user's view. **What problems is Zylo solving and how is that benefiting you?** Zylo is helping us cut costs and reduce user counts where it may not be obvious. We have so many applications, and it isn't easy to manage user counts and ensure the users requesting licenses are using them. ### 15. Very easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Rebekah W. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Zylo?** I love having the visibility into our SaaS spend. **What do you dislike about Zylo?** Most of my dislikes are the result of our team not using all of the features that are available. **What problems is Zylo solving and how is that benefiting you?** Visibility into what tools we have and who has access to them. ### 16. The leader in SaaS Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan J. | VP, IT and Internal Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Zylo?** Zylo provides a comprehensive means of discovering, optimizing, and driving utilization of your SaaS footprint. It allows me to eliminate spreadsheets and reporting to discover where our SaaS dollars are going, which is the most critical first step to managing this increasingly large area of OpEx spend in any organization. Additionally, the direct integrations to many applications, and to key SSO providers (Okta, AzureAD), provide valuable data about usage of your applications. Zylo can truly function as a system of record your SaaS in any ogranization, both capturing internally valuable metadata, as well as key items like contracts and order forms. **What do you dislike about Zylo?** Not so much a dislike, but a key point to consider. Zylo like all tools, requires a programmatic approach to implementation and daily operations to capture the value it unlocks. If you are buying any SaaS management tool, resourcing it appropriately, and getting buy in from your stakeholders is key! **What problems is Zylo solving and how is that benefiting you?** Zylo helps me optimize SaaS portfolios, often resulting in 10-20% reductions in overall software spend. Additionally it creates an operating system that keeps you on top of your renewals so you dont lose money to an auto renewal you meant to cancel, or an opportunity to negotiate better terms. **Official Response from Amanda Peacock:** > Thanks so much, Ryan!! We love working with you and are so happy you're finding success with Zylo. Appreciate your note around resourcing appropriately and getting buy in from your stakeholders -- definitely important! ### 17. Zylo is a great tool for SaaS management! **Rating:** 5.0/5.0 stars **Reviewed by:** Sam A. | Senior Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Zylo?** Zylo has been extremely helpful in 1) cleaning up application users (thereby reducing overall expenses) and 2) being aggressive on contract renewals and helping us save money across the board. It's also been a huge bonus to streamline and lock down our process of software renewals and new software acquisition. Our process before was creating a disjointed effort across the company with no true single pathway to acquire new software. Now, it's very straightforward and streamlined, making everyones' lives much easier. **What do you dislike about Zylo?** I haven't had any negative experiences with Zylo so far. The only item that I would add is an integration with Adaptive Insights for planning/forecasting purposes, but that is such a niche request that it really isn't expected - more of a "nice to have" if I was able to get every single thing I wanted. **What problems is Zylo solving and how is that benefiting you?** There are quite a few problems that Zylo is solving: 1) creating a streamlined software acquisition and renewal process, 2) having a single source of truth for all of our software suites, and 2) helping us save money through aggressively negotiating contracts with vendors. **Official Response from Amanda Peacock:** > Thanks so much, Sam!! We love working with you and the Versapay team! I shared this review with our product team and we'd love to set up a time for you to chat with them directly about future integrations. Your SaaS Consultant will reach out shortly. Have a great day! ### 18. Zylo has been a great addition to help manage SaaS expense management and compliance. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | Sr. Manager, Software Asset & Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Zylo?** Zylo is user-friendly and easy to navigate. The insights are great. Working with Bill Frederick our Zylo Sr. SaaS Consultant does a great job and he is always helping us pull insights and creating filters fo us. **What do you dislike about Zylo?** The workflow emails do not let you add spaces and the text is centered which looks weird. The logo should also be bigger. We need the ability to format the emails that come from Zylo. **What problems is Zylo solving and how is that benefiting you?** We have a big focus on Expense Spend Management and Zylo is giving us the ability to see SaaS that is being purchased on P-Cards or employee Credit Cards which is against our policy. Zylo also gives my team the ability to see users that are expensing SaaS that we already have an enterprise agreement with. We are also able to see redundant software that is being purchased. ### 19. Great way to manage your saas ops spend **Rating:** 4.5/5.0 stars **Reviewed by:** Deb C. | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Zylo?** Great insight into all the applications we spend $$ on. Applications IT wasn't even aware of. **What do you dislike about Zylo?** Sometime the license counts aren't easily understood but this is due to our implementation and not the platform **What problems is Zylo solving and how is that benefiting you?** Getting our hands on license management and spend ### 20. Makes life in a SaaS world less complicated **Rating:** 5.0/5.0 stars **Reviewed by:** Brittney L. | Manager, Global Enterprise Procurement, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Zylo?** It gives you visibility to all software spend within your environment. By pulling from expense reports, AP payments, and corporate cards it gives you a holistic view of things. It helps procurement teams stay on top of what you have and when it renews, lets security teams know and be able to assess things that may not have followed policy, and allows finance teams and budget owners visibility into where the money is being spent. The system is flexible and easy to use to give the relevant information that's needed. **What do you dislike about Zylo?** The interface can require clicks in and then having to back out again, but the Zylo team is quick to evaluate and implement customer feedback so I would anticipate there being a solve for this soon. The integrations are also an area that I'd like to see enhanced to pull information directly from a wider series of apps. **What problems is Zylo solving and how is that benefiting you?** It truly solves the "what do we have" and "what do we pay for" questions. It gives teams actionable insights to find overlap, "shadow IT" and then be able to prioritize actionable next steps for management of those items. It helps you reduce overall cost by showing utilization of what you have so that you can assess if you really need it going forward, and if so how best to optimize. ### 21. Zylo is a godsend at Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher P. | Software Asset Management Analyst, M&A, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Zylo?** The UI helps our SAM team quickly understand which tools are being utilized within our environment. It also helps us strategize for our new M&As we are working to onboard and integrate. **What do you dislike about Zylo?** My only complaint is that to build an instance for our new M&As we have to work to find the financial fields needed from the finance department from the acquisition in question. **What problems is Zylo solving and how is that benefiting you?** It helps us understand if we are under-licensed or over-deployed in our environment. That, in turn, allows us to better understand our license usage and helps us to stay in compliance or provides insight into cost savings and avoidance. Very useful for creating reports and completing data analysis. ### 22. Excellent Software and Excellent Spport **Rating:** 4.5/5.0 stars **Reviewed by:** Cory B. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Zylo?** Zylo is super easy to use, and very user-friendly. The implementation process was really soon and it felt like everyone was invested in making me successful. In comparison to other solutions looked at, Zylo was more authentic from the first interation. **What do you dislike about Zylo?** I am still looking for some functionality to pull license costs per person/department, we are close with some workaround but I can't quite allocate license costs per department yet. **What problems is Zylo solving and how is that benefiting you?** Zylo is discovering redundant spending for me as well as recouping licenses. I received a huge benefit from their QBRs ad the implementation approach that steps me through what I was discovering in bite size piece. ### 23. A must have for SaaS management **Rating:** 5.0/5.0 stars **Reviewed by:** PRASENJEET D. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2021 **What do you like best about Zylo?** The user interface, The visualization of data and the usage pattern we can use for users. The last used graphs helps reharvest licenses and saves cost. The integration with some of the most used publishers is a boon and the connection establishment process is very simple. Now Zylo also has custom fields to put in your own classification of the software and segregate them in categories like departments, finance etc. You can use certain tags and custom columns to use the data for reporting. The latest feature we love is the export API, helps to consume the data in any other tool. **What do you dislike about Zylo?** Limitation of reporting as per own needs. Apart from Okta, we would like the tool to read data from other sources of authentication as well. If we can improve the reporting dashboards, that would be a huge step forward. **What problems is Zylo solving and how is that benefiting you?** SaaS management has never been this easy. Re-use of licenses has been possible to a great extent due to Zylo. We can check transactions for different software categories and sources of purchases, and what is coming in from Credit cards. The tool helps a lot with budgeting as well. We can use the workflows to send out re-harvesting emails, saving tons of human effort. ### 24. Zylo helps us strategize **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Zylo?** Isaac Irvin and Breanne Saucier are amazing resources and have helped us begin to utilize Zylo to its full extent, informing and guiding procurement as well as IT core team provisioning. **What do you dislike about Zylo?** It's not a deal breaker by any means, but I do wish the alerts linked directly to the relevant drilled-down information (e.g., renewals upcoming, newly detected apps, etc.). **What problems is Zylo solving and how is that benefiting you?** Zylo assists us in bringing visibility to our techstack usage and spend. It's been a quick way to bring order and meaning to what could easily be chaos. ### 25. Identify and Eliminate Shadow Spend **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy P. | Director Of Procurement, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Zylo?** Identify shadow spend, consolidate saas, monitor renewal dates and gain insights into negotiations. Zylo also provides us with ones source of truth for this spend regardless if it is on CC or invoiced through our P2P. **What do you dislike about Zylo?** Zylo provides so much information it can be hard to know exactly where to start. They do provide a lot of guidance but it can be daunting at first. **What problems is Zylo solving and how is that benefiting you?** Shadow spending on saas was a major problem, Zylo helped identify exactly what SaaS tools people had and provided the data needed to create a business plan to address it. ### 26. Great product for SaaS Spend Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Zylo?** - UI navigation - Great information detail - AP spend, Contract Documents - Configuration gives you a lot of ability to haven't different cuts of the data - Great CSM really helps extract the value out of the product **What do you dislike about Zylo?** - Would love more direct integrations - More workflows to kick off end to end mgmt of the software renewal process - Savings tracking **What problems is Zylo solving and how is that benefiting you?** Managing our SaaS software spend and usage Software Budgeting Software spend Utilizations ### 27. Providing actionable insights that shape and mature our organization **Rating:** 5.0/5.0 stars **Reviewed by:** Jared H. | Procurement Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Zylo?** The Zylo platform, when matured, provides actionable insights that help our organization stay on top of key renewals that ensure that neither our organization nor our customers experience any software outages. **What do you dislike about Zylo?** The integration of Zylo can be difficult and will take a significant amount of discipline to ensure that financial data is pulling correctly and, until that is completed, can provide misleading data. **What problems is Zylo solving and how is that benefiting you?** Zylo is helping our organization consolidate contracts, which we leverage for better pricing, as well as helping us track down expense spend and shadow IT purchases. ### 28. As an IT Procurement and Vendor Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Matt V. | IT Procurement and Vendor Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Zylo?** As an IT Procurement and Vendor Manager, Zylo significantly reduces my time into evaluating our tech stack and additional valuable insights **What do you dislike about Zylo?** as we scale a netsuite integration will be needed **What problems is Zylo solving and how is that benefiting you?** Identifying shadow IT, redundancy in current tech stack ### 29. So far so good some feature missing **Rating:** 2.5/5.0 stars **Reviewed by:** Mark I. | IT Applications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Zylo?** Usage data is good however not always accurate **What do you dislike about Zylo?** Automations, I would love to create automated reports and workflows. **What problems is Zylo solving and how is that benefiting you?** Right sizing come renewal ### 30. Excellent and very relevant tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Andy P. | Sr Sys Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Zylo?** Helps us to manage licensing - cost and security. This allows a level of governance that apps on their own lack. **What do you dislike about Zylo?** Love to see more integrations available - short of that - nothing else! **What problems is Zylo solving and how is that benefiting you?** Costs, Governance. **Official Response from Amanda Peacock:** > Thanks so much, Andy!! We love having customers like you and are so happy you're finding success with Zylo! I shared this review with our product team and we'd love to set up a time for you to chat with them directly about future integrations. Your SaaS Consultant will reach out shortly. Have a great day! ### 31. Great customer service and easy to use software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Zylo?** It's easy to see our upcoming renewals, and the reporting is super useful. **What do you dislike about Zylo?** There's room for user error when we sometimes forget to save our new contracts to Zylo and we have old data saved vs the most current. **What problems is Zylo solving and how is that benefiting you?** Zylo helps us track usage and upcoming renewals ### 32. Get a grip... on your SaaS spend! **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas O. | IT Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2021 **What do you like best about Zylo?** Zylo is excellent at keeping track of upcoming renewals, identifying right-sizing opportunities before renewal with tool insights and usage data, tracking and mitigating shadow-IT, as well as using its excellent categorization of SaaS tools to identify tools with functional overlap for consolidation. **What do you dislike about Zylo?** Zylo has come a long way since we began using it four years ago, and the pace of updates and integrations is coming faster and faster as they continue to grow. I would say the integrations and workflows could use some more work, but I know the team at Zylo is aware of this and has a great roadmap to get there. **Recommendations to others considering Zylo:** If you're looking for a comparatively low-cost solution to get better control and management of your organization's SaaS spend and usage, Zylo is the go-to tool. Not to mention, their support team and leadership are second-to-none. **What problems is Zylo solving and how is that benefiting you?** We use Zylo to help us manage all of our SaaS spend, tool consolidation efforts, and manage and identify shadow IT spend to ensure internal compliance. ### 33. Zylo can Show SaaS Spend and Usage by Application Name! **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo D. | Business Systems Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Zylo?** Zylo's ability to extract software spend from Concur credit card and generically labeled invoice transactions is precious to leadership. Traditional accounts payable methods only capture the vendor name, while Zylo can analyze those transactions and match them to a specific application. Zylo Workflows have allowed for the retrieval of many unused licenses, enabling more cost savings. This method of capturing user responses is much more efficient than the old way of sending out mass emails. Also, the Zylo team is accommodating and willing to cater to customization or new integration requests. (Shoutout to Chase!) **What do you dislike about Zylo?** The limitation of application APIs or integrations can inhibit Zylo's ability to provide precise data. Although, the Zylo team is eager to find solutions to these concerns. **Recommendations to others considering Zylo:** Zylo can quickly identify SaaS spend with integrations or regular uploads of payment data. If traditional accounts payable or related system reports are not providing the insights required, Zylo may help. **What problems is Zylo solving and how is that benefiting you?** Zylo is helping business leaders determine if applications are to be standardized or consolidated before being onboarded into an internal software catalog. The spend by application views that Zylo can provide is more easily readable versus traditional accounts payable logs. Unused licenses are also more easily identified, allowing for spend optimization and ensuring contract licensing requirements. ### 34. Clearer insight on SaaS usage and spend **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2021 **What do you like best about Zylo?** One of the greatest benefits of Zylo is the visibility you get into how much you are spending on a particular SaaS offering and who is using it. The integration into the systems to pull this data is very simple and straightforward. The interface is intuitive and not cluttered. As a security professional, this also helps us identify applications that are being used without authorization and prior approval. **What do you dislike about Zylo?** There is some limitation in the flexibility on how information is displayed. We can create custom fields, but we can't push any of those fields into the catalog for other employees to see. There is also a lack of integration into our vendor risk management platform, so there is some duplication of effort to make sure that data between the two applications are the same. **Recommendations to others considering Zylo:** I would recommend that businesses adopt Zylo early on. When we implemented Zylo, we had over 300 applications identified and many of them we didn't know about. **What problems is Zylo solving and how is that benefiting you?** One of the biggest challenges we are facing, outside of overspending on applications that aren't being used, is duplication of services. We have either found that multiple departments have engaged with the same company and two separate corporate accounts exist, or two different services that provide similar services are being used. This is helping us reduce the number of applications being used and need to track. It also provides clearer guidance for employees as they are investigating the use of an application to meet a particular need by allowing them to see a list of applications already being used and approved. ### 35. SaaS Analytics YES but so much more! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Zylo?** Tool is fantastic helping in every aspect of IT SaaS spend analysis. The biggest bonus with Zylo is the partnership with our CSM & the Concierge service!! **What do you dislike about Zylo?** Not much to dislike. The more we've used it the more we like little aspects of the tool we weren't using as well as we could be. **What problems is Zylo solving and how is that benefiting you?** IT spend savings, a centralized view in a single place regardless of where spend is happening company wide. Usage stats in a single place to help gain awareness of where to drive adoption of tools. ### 36. Awesome Procurement Support Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Karen H. | VP of Global Procurement & Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Zylo?** Being able to view not only the spend for our SaaS purchases but any contract start/end dates, how we are paying for it and knowing what categories it falls under. **What do you dislike about Zylo?** I wish this tool could handle more than just SaaS. **What problems is Zylo solving and how is that benefiting you?** Getting rid of spending by individuals on credit cards, comparing spend across multiple brands for the same or similar products, and then reducing or eliminating these issues ### 37. Say Goodbye to Shadow IT! **Rating:** 5.0/5.0 stars **Reviewed by:** Callum B. | P, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2021 **What do you like best about Zylo?** Zylo's ability to uncover all SaaS spend and then categorise, report on all this information, whilst providing utilisation stats. **What do you dislike about Zylo?** A small amount of manual tinkering involved during the implementation **What problems is Zylo solving and how is that benefiting you?** Shadow IT, contract expiry reporting, seat based app utilisation reporting metrics, credit card SaaS reporting ### 38. Extremely Intuitive and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2021 **What do you like best about Zylo?** Zylo's platform is highly intuitive and so easy to use. The visibility Zylo gives us into our SaaS products is invaluable and is beneficial across our teams. Aside from the tool itself, the best thing about Zylo is the support we get from their team and the guidance they continue to provide. It's the best SaaS management tool out there! **What do you dislike about Zylo?** Zylo is a relatively new company, so they don't have functionality for every business case. However, they're constantly improving and expanding on their capabilities based on customer feedback. Their product team works quickly! **What problems is Zylo solving and how is that benefiting you?** Lack of visibility into our SaaS environment. We realized how many apps we use with the same functionality. ### 39. Zylo review **Rating:** 5.0/5.0 stars **Reviewed by:** Sushant M. | Senior System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Zylo?** Ease of doing different SAAS apps integration and business data apps integration. **What do you dislike about Zylo?** Interaction capability not yet developed for SAM tools that are available in the market. **What problems is Zylo solving and how is that benefiting you?** It has helped in the cost optimization of different SAAS apps and helped to save a lot of money for organizations. ### 40. Wonderful tool that gives insight on many levels of spend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Zylo?** The functionality to develop reports, graphs and also to review to the granular detail what spend is associated with what area. **What do you dislike about Zylo?** nothing, the tool is wonderful and very user friendly **What problems is Zylo solving and how is that benefiting you?** rogue spend and areas that we have not reviewed before ### 41. Great for Software Management! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Zylo?** Zylo has many fields that suit many aspects of software management. It helps to eliminate the need for many GSheets and a one-stop-shop for information. **What do you dislike about Zylo?** Zylo is always building more direct integrations so just the continued growth there would be beneficial. **What problems is Zylo solving and how is that benefiting you?** SaaS management and info into usage ### 42. Zylo is more than a SaaS subscription management tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Dan E. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2018 **What do you like best about Zylo?** The software is extremely intuitive and easy to use. Zylos process of gathering contract and spend data is surprisingly fast and largely hands off for the customer. The Zylo team is extremely proactive scheduling status meetings and working with you to not only ensure that the data in the application is accurate and complete but that training is in place to ensure you are maximizing use of the tool. One of the biggest surprises for us was the support and guidance Zylo has provided with renewals and year end budgeting. They have a broad knowledge of SaaS products and have been been able to provide guidance pertaining to overlapping products, low usage and reporting to assist in making renewal and budget decisions. **What do you dislike about Zylo?** This isn't a dislike of the software, but more of a challenge on our end utilizing all the benefits that Zylo is able offer. One feature that Zylo is working on is the ability to export reports into excel. **What problems is Zylo solving and how is that benefiting you?** Zylo has provided us visibility into SaaS spend that was often over looked such as spend happening on users personal credit cards and being expensed. In some occasions users were buying single license subscriptions to products we have a corporate subscription for so we have been able to consolidate these licenses and spend. Zylo is also going to assist with year end budgeting. ### 43. Zylo Untangles Software Insanity **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian D. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2018 **What do you like best about Zylo?** Single source of truth for all software spend in our company. Allows IT, Procurement, Leadership clearly see what is being purchased and when its scheduled to renew. Unmasks rouge software spends that are sidestepping procurement processes or sitting on personal credit cards. **What do you dislike about Zylo?** It can be challenging to manage all the data that Zylo presents and know where to begin mitigation, especially if the company has never done a software audit before. This isn't really a shortcoming of Zylo's but it does require a large amount of resources to get Zylo to a point where all data is accurate and processes can be implemented. **What problems is Zylo solving and how is that benefiting you?** Lack of insight into software spend in each department. Elimination of duplicate or competing softwares within a company. Insurance that all renewals are being managed correctly. Cost savings. User activity and usage metrics. Elimination of unused resources or accounts. ### 44. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Mousa H. | Director Of Information Technology and Site Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Zylo?** The team. From the sales process through implementation and the support after Zylo does things in a world class way, every single time and with every single interaction. As for the platform itself, its clean, simple and it works. The visibility that this tool gives me into SaaS spend across the business is invaluable. Not only has this matured us in terms of procurement and visibility across budgeting but it has helped secure our environment from our security stand point. **What do you dislike about Zylo?** The platform, being new, still has a few kinks to be worked out. But the team is amazing at receiving and actioning feedback. **Recommendations to others considering Zylo:** If you are a SaaS heavy shop this is a must have tool. Finding these little one off tools where people in the org may be putting info outside of the corporate tool stack. **What problems is Zylo solving and how is that benefiting you?** SaaS sprawl, and the benefits are being able to quickly reference a resource for information about our tooling in the business. Identifying SaaS that is set up outside the scope of IT to ensure we are securing our environment properly is key. ### 45. Zylo offers clear visibility into cloud spend and utilization **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher B. | VP, Technology (IT + R&D), Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2017 **What do you like best about Zylo?** The solution is intuitive and does all the legwork of analyzing the spend and usage of our cloud subscriptions. The customer success team is responsive and proactive. The product team is very open to feedback and actively iterates on the product based on customer feedback. **What do you dislike about Zylo?** I'd love to see even more actionable visualizations and AI analysis baked into the tool. That being said, the customer success team has been amazing at filling the gap of any missing features by offering to do custom analysis. **What problems is Zylo solving and how is that benefiting you?** As a 100% cloud-based global consultancy, we make major investments in cloud software providers and partners, including Salesforce, Google and Amazon. With Zylo, we will have a clear view into what software we use across the organization, how much we spend and where we can better utilize our cloud software investments. ### 46. Great Sidekick for Software Procurement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2017 **What do you like best about Zylo?** The ability to quickly understand the landscape of our software vendors to better equip us for vendor discussions. Annual spend, active users, and applications by vendor (to name a few) are all accessible within a click or two and displayed in a user-friendly GUI. **What do you dislike about Zylo?** Hard to say, because whenever I feel like a feature is missing, I let the Zylo team know and they put it on their feature request list, or let me know it's already in the roadmap! **Recommendations to others considering Zylo:** Zylo has fantastic customer support! Definitely take advantage of it. Secondly, the Zylo leadership team is truly passionate and driven to create a long-term solution in this space. They value customer feedback, so take the time to give them your suggestions. **What problems is Zylo solving and how is that benefiting you?** We are a small procurement team, so anything to save us time is beneficial. We are now able to walk into software vendor discussions backed with data with just a few clicks, saving us preparation time. ### 47. Procurement made easy with Zylo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2017 **What do you like best about Zylo?** Being able to use 1 tool to manage usage, expense and scheduling has made things much easier! It allows you to focus on other areas of your job while staying on top or renewals and evaluation of other items throughout the process. **What do you dislike about Zylo?** Not so much a dislike, but additional integration points would be great! I know they are working hard to make that happen as they have added many more since we've become customers. Thank you for that Zylo! **Recommendations to others considering Zylo:** Zylo will make procurement a breeze. Time saved being able to use 1 tool to cover multiple areas during renewal/evaluation of products and tools allows you to focus on other tasks at hand. **What problems is Zylo solving and how is that benefiting you?** Procurement, budgeting, scheduling/planning and overall management of all our applications ### 48. VP, Enterprise Systems **Rating:** 4.5/5.0 stars **Reviewed by:** Gordon A. | VP, Enterprise Systems, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2017 **What do you like best about Zylo?** The ability to bring NetSuite data together with Okta data to show cost and usage of the your SaaS solutions. **What do you dislike about Zylo?** Some analysis has to be done offline. I would like to see the full analytic ability within the app. Also, the UI needs to be updated so that there is less scrolling and better clicking back and forth when you start analyzing data. **Recommendations to others considering Zylo:** Be patient. This is a new space. Zylo is heading in the right direction and they take feedback seriously to help improve their product. **What problems is Zylo solving and how is that benefiting you?** Understanding our full SaaS spend compared to utilization and targeting vendors/apps where we could potentially garner some savings. ### 49. Amazing insights finally are available **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2017 **What do you like best about Zylo?** Zylo has been wonderful in not only finding and categorizing our expenses but grouping them in ways that seemed too difficult to do manually. **What do you dislike about Zylo?** It's an evolving product. Would like to create or edit some of the aggregations to fit in our nomenclature, which I think they are working on. **What problems is Zylo solving and how is that benefiting you?** Understanding the full scope of how our business is spending money on software and services. We are now able to see the full scope of our purchases, including the ones made by credit cards. ### 50. The must have solution for SaaS management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2017 **What do you like best about Zylo?** Ux, deployment, support and integration provide for an overall great experience **What do you dislike about Zylo?** The categorization of the products can be done better **What problems is Zylo solving and how is that benefiting you?** Managing all investment in SaaS products across the company. Zylo now gives us full visibility in to the number of SaaS products we have, across different departments as well as when the renewals are. The first time we have seen a platform that unites IT, Finance and procurement in managing the company's SaaS portfolio. ## Zylo Discussions - [How do you use Zylo?](https://www.g2.com/discussions/how-do-you-use-zylo) - 1 comment - [View Zylo pricing details and edition comparison](https://www.g2.com/products/zylo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A31%3A11+-0500&secure%5Bsession_id%5D=cc0c5465-314a-40cb-a931-39645a755901&secure%5Btoken%5D=fb400d26aa7dc288bfa2da04eddf5fc8e9e681f5475db5766f24e0b28a9387db&format=llm_user) ## Zylo Features **Tracking** - Spend Tracking - SaaS Utilization Tracking - User Sentiment Tracking **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation **Agentic AI - Vendor Management** - Decision Making **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring **Insights** - Recommendations - Spend Forecasting and Optimization - Peer Benchmarking - Reporting **AI Features** - Auto-fill Custom App Details - AI Assistant **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Zylo Alternatives - [Productiv](https://www.g2.com/products/productiv/reviews) - 4.6/5.0 (73 reviews) - [BetterCloud](https://www.g2.com/products/bettercloud/reviews) - 4.4/5.0 (473 reviews) - [Torii](https://www.g2.com/products/torii/reviews) - 4.5/5.0 (303 reviews)